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客诉统计bug

xian 4 年之前
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350731bcf9

+ 150 - 146
watero-rst-service/src/main/java/com/iamberry/rst/service/cm/mapper/customerInfoMapper.xml

@@ -238,158 +238,162 @@
 
   <select id="listCustomer" parameterType="CustomerInfo" resultMap="customerMap">
       SELECT
-      c.customer_id,
-      c.customer_counsel_type,
-      c.question_id,
-      c.store_id,
-      c.company_id,
-      c.customer_in_TDS,
-      c.customer_out_TDS,
-      c.customer_is_solve,
-      c.customer_is_visit,
-      c.customer_create_time,
-      c.customer_desc,
-      c.customer_out_damaged,
-      c.customer_secondary_customer,
-      c.customer_last_id,
-      c.customer_initial_id,
-      c.customer_name,
-      c.customer_tel,
-      c.customer_wechat_name,
-      c.customer_source_type,
-      c.customer_source,
-      c.customer_province_id as customerProvinceId,
-      c.customer_city_id as customerCityId,
-      c.customer_district_id as customerDistrictId,
-      csc.small_class_name,
-      t.type_name,
-      a.admin_name,
-      qd.describe_title,
-      sc.company_name,
-      si.store_name,
-      v.visit_status,
-      v.visit_complete_date,
-      v.visit_name,
-      v.visit_tel,
-      v.visit_date,
-      v.visit_time_select,
-      v.visit_complete_name,
-      v.visit_complete_tel,
-      sa.admin_name AS visitDesignatedAdminName,
-      sx.sendback_status AS backStatus,
-      cc.relationSendLogisticsNo AS sendLogisticsNo,
-      cc.relationSendLogisticsCompany AS sendLogisticsCompany,
-      cc.relationBackLogisticsNo AS backLogisticsNo,
-      cc.relationBackLogisticsCompany AS backLogisticsCompany,
-      oi.sales_pay_time AS salesTime,
-      cc.procMethodId as procMethodId,
-      cc.procMethodName as procMethodName,
-      cc.procTypeId as procTypeId,
-      cc.procTypeName as procTypeName,
-      cc.customerIsSolve as customerIsSolve,
-      cc.procMethodIsBack as procMethodIsBack,
-      cc.procMethodIsSend as procMethodIsSend,
-      cc.relationId as relationId,
-      ri.receivingOne as receivingOne,
-      ri.receivingTwo as receivingTwo,
-      cs.stayBackNum as stayBackNum,
-      cs.beenReturnedNum as beenReturnedNum,
-      cs.stayQcConfirmNum as stayQcConfirmNum,
-      cs.placeOrderNum as placeOrderNum,
-      cs.beenOrderedNum as beenOrderedNum,
-      cs.beDetected as beDetected,
-      cs.beMaintenance as beMaintenance,
-      cs.beRefurbished as beRefurbished,
-      cs.beScrapped as beScrapped,
-      cs.beContact as beContact,
-      cs.completeMaintenanceNum as completeMaintenanceNum,
-      cs.beenScrappedNum as beenScrappedNum,
-      cs.beenRenovatedNum as beenRenovatedNum,
-      ti.tag_flag as tagFlag
+          c.customer_id,
+          c.customer_counsel_type,
+          c.question_id,
+          c.store_id,
+          c.company_id,
+          c.customer_in_TDS,
+          c.customer_out_TDS,
+          c.customer_is_solve,
+          c.customer_is_visit,
+          c.customer_create_time,
+          c.customer_desc,
+          c.customer_out_damaged,
+          c.customer_secondary_customer,
+          c.customer_last_id,
+          c.customer_initial_id,
+          c.customer_name,
+          c.customer_tel,
+          c.customer_wechat_name,
+          c.customer_source_type,
+          c.customer_source,
+          c.customer_province_id as customerProvinceId,
+          c.customer_city_id as customerCityId,
+          c.customer_district_id as customerDistrictId,
+          csc.small_class_name,
+          t.type_name,
+          a.admin_name,
+          qd.describe_title,
+          sc.company_name,
+          si.store_name,
+          v.visit_status,
+          v.visit_complete_date,
+          v.visit_name,
+          v.visit_tel,
+          v.visit_date,
+          v.visit_time_select,
+          v.visit_complete_name,
+          v.visit_complete_tel,
+          sa.admin_name AS visitDesignatedAdminName,
+          sx.sendback_status AS backStatus,
+          cc.relationSendLogisticsNo AS sendLogisticsNo,
+          cc.relationSendLogisticsCompany AS sendLogisticsCompany,
+          cc.relationBackLogisticsNo AS backLogisticsNo,
+          cc.relationBackLogisticsCompany AS backLogisticsCompany,
+          oi.sales_pay_time AS salesTime,
+          cc.procMethodId as procMethodId,
+          cc.procMethodName as procMethodName,
+          cc.procTypeId as procTypeId,
+          cc.procTypeName as procTypeName,
+          cc.customerIsSolve as customerIsSolve,
+          cc.procMethodIsBack as procMethodIsBack,
+          cc.procMethodIsSend as procMethodIsSend,
+          cc.relationId as relationId,
+          ri.receivingOne as receivingOne,
+          ri.receivingTwo as receivingTwo,
+          cs.stayBackNum as stayBackNum,
+          cs.beenReturnedNum as beenReturnedNum,
+          cs.stayQcConfirmNum as stayQcConfirmNum,
+          cs.placeOrderNum as placeOrderNum,
+          cs.beenOrderedNum as beenOrderedNum,
+          cs.beDetected as beDetected,
+          cs.beMaintenance as beMaintenance,
+          cs.beRefurbished as beRefurbished,
+          cs.beScrapped as beScrapped,
+          cs.beContact as beContact,
+          cs.completeMaintenanceNum as completeMaintenanceNum,
+          cs.beenScrappedNum as beenScrappedNum,
+          cs.beenRenovatedNum as beenRenovatedNum,
+          ti.tag_flag as tagFlag
       FROM
       tb_rst_cm_customer_info c
       LEFT JOIN (
-      SELECT
-      xx.*
-      FROM
-      (
-      SELECT
-      tb_rst_cm_proc_method.proc_type_id AS customerIsSolve,
-      tb_rst_cm_relation.relation_id AS relationId,
-      customer_id AS customerId,
-      tb_rst_cm_relation_order.sales_id AS orderId,
-      relation_send_logistics_no AS relationSendLogisticsNo,
-      relation_send_logistics_company AS relationSendLogisticsCompany,
-      relation_back_logistics_no AS relationBackLogisticsNo,
-      relation_back_logistics_company AS relationBackLogisticsCompany,
-      tb_rst_cm_proc_method.proc_method_id AS procMethodId,
-      tb_rst_cm_proc_method.proc_method_name AS procMethodName,
-      tb_rst_cm_proc_type.proc_type_id AS procTypeId,
-      tb_rst_cm_proc_type.proc_type_name AS procTypeName,
-      tb_rst_cm_proc_method.proc_method_is_back AS procMethodIsBack,
-      tb_rst_cm_proc_method.proc_method_is_send AS procMethodIsSend
-      FROM
-      tb_rst_cm_relation
-      LEFT JOIN tb_rst_cm_proc_method ON tb_rst_cm_proc_method.proc_method_id = tb_rst_cm_relation.proc_method_id
-      LEFT JOIN tb_rst_cm_proc_type ON tb_rst_cm_proc_type.proc_type_id = tb_rst_cm_proc_method.proc_type_id
-      LEFT JOIN tb_rst_cm_relation_order ON tb_rst_cm_relation_order.relation_id = tb_rst_cm_relation.relation_id
-      ) xx
+          SELECT
+            xx.*
+          FROM
+          (
+              SELECT
+              tb_rst_cm_proc_method.proc_type_id AS customerIsSolve,
+              tb_rst_cm_relation.relation_id AS relationId,
+              customer_id AS customerId,
+              tb_rst_cm_relation_order.sales_id AS orderId,
+              relation_send_logistics_no AS relationSendLogisticsNo,
+              relation_send_logistics_company AS relationSendLogisticsCompany,
+              relation_back_logistics_no AS relationBackLogisticsNo,
+              relation_back_logistics_company AS relationBackLogisticsCompany,
+              tb_rst_cm_proc_method.proc_method_id AS procMethodId,
+              tb_rst_cm_proc_method.proc_method_name AS procMethodName,
+              tb_rst_cm_proc_type.proc_type_id AS procTypeId,
+              tb_rst_cm_proc_type.proc_type_name AS procTypeName,
+              tb_rst_cm_proc_method.proc_method_is_back AS procMethodIsBack,
+              tb_rst_cm_proc_method.proc_method_is_send AS procMethodIsSend
+              FROM
+              tb_rst_cm_relation
+              LEFT JOIN tb_rst_cm_proc_method ON tb_rst_cm_proc_method.proc_method_id = tb_rst_cm_relation.proc_method_id
+              LEFT JOIN tb_rst_cm_proc_type ON tb_rst_cm_proc_type.proc_type_id = tb_rst_cm_proc_method.proc_type_id
+              LEFT JOIN tb_rst_cm_relation_order ON tb_rst_cm_relation_order.relation_id = tb_rst_cm_relation.relation_id
+          ) xx
       ) cc ON cc.customerId = c.customer_id
       LEFT JOIN (
-      SELECT
-      sxx.sendback_status,sxx.customer_id
-      FROM
-      (
-      SELECT ss.sendback_status,ss.customer_id from (
-      select tb_rst_cm_sendback_info.sendback_status,tb_rst_cm_sendback_info.relation_id,tb_rst_cm_relation.customer_id
-      FROM tb_rst_cm_sendback_info
-      LEFT JOIN tb_rst_cm_relation on tb_rst_cm_relation.relation_id = tb_rst_cm_sendback_info.relation_id
-      ORDER BY sendback_id desc
-      ) ss
-      GROUP BY ss.relation_id
-      ) sxx
+          SELECT
+            sxx.sendback_status,sxx.customer_id
+          FROM
+          (
+              SELECT ss.sendback_status,ss.customer_id from (
+              select tb_rst_cm_sendback_info.sendback_status,tb_rst_cm_sendback_info.relation_id,tb_rst_cm_relation.customer_id
+              FROM tb_rst_cm_sendback_info
+              LEFT JOIN tb_rst_cm_relation on tb_rst_cm_relation.relation_id = tb_rst_cm_sendback_info.relation_id
+              ORDER BY sendback_id desc
+              ) ss
+              GROUP BY ss.relation_id
+          ) sxx
       ) sx ON sx.customer_id = c.customer_id
 
-      LEFT JOIN (SELECT
-      signclosed_id,
-      signclosed_customer_id,
-      signclosed_logistics_number,
-      COUNT(
-      CASE signclosed_is_receiving
-      WHEN 1 THEN
-      1
-      END
-      ) AS receivingOne,
-      COUNT(
-      CASE signclosed_is_receiving
-      WHEN 2 THEN
-      2
-      END
-      ) AS receivingTwo
-      FROM
-      tb_rst_complaint_signclosed
-      GROUP BY
-      signclosed_customer_id) ri ON ri.signclosed_customer_id = c.customer_id
-      LEFT JOIN (SELECT
-      detect_id,
-      customer_id,
-      sum(case when (detect_state in (33,37) and detect_placeorder = 1) then 1 else 0 end) as stayBackNum,
-      sum(case when (detect_state in (33,37) and detect_placeorder = 2) then 1 else 0 end) as beenReturnedNum,
-      sum(case when (detect_state in (32,36) and maintenance_results = 2) then 1 else 0 end) as stayQcConfirmNum,
-      sum(case when (detect_state in (32,36) and maintenance_results = 1 and detect_placeorder = 1) then 1 else 0 end) as placeOrderNum,
-      sum(case when (detect_state in (32,36) and maintenance_results = 1 and detect_placeorder = 2) then 1 else 0 end) as beenOrderedNum,
-      COUNT(CASE detect_state WHEN 1 THEN 1 END) AS beDetected,
-      COUNT(case detect_state when 31 then 1 when 35 then 1 end) as beMaintenance,
-      COUNT(case detect_state when 20 then 1 end) as beRefurbished,
-      COUNT(case detect_state when 22 then 1 end) as beScrapped,
-      COUNT(case detect_state when 30 then 1 when 34 then 1 WHEN 38 then 1 end) as beContact,
-      COUNT(case detect_state when 32 then 1 when 36 then 1 end) as completeMaintenanceNum,
-      COUNT(case detect_state when 23 then 1 end) as beenScrappedNum,
-      COUNT(case detect_state when 21 then 1 end) as beenRenovatedNum
-      FROM
-      tb_rst_complaint_detect
-      GROUP BY
-      customer_id) cs ON cs.customer_id = c.customer_id
+      LEFT JOIN (
+          SELECT
+              signclosed_id,
+              signclosed_customer_id,
+              signclosed_logistics_number,
+              COUNT(
+                  CASE signclosed_is_receiving
+                  WHEN 1 THEN
+                  1
+                  END
+              ) AS receivingOne,
+              COUNT(
+                  CASE signclosed_is_receiving
+                  WHEN 2 THEN
+                  2
+                  END
+              ) AS receivingTwo
+          FROM
+            tb_rst_complaint_signclosed
+          GROUP BY
+          signclosed_customer_id
+      ) ri ON ri.signclosed_customer_id = c.customer_id
+      LEFT JOIN (
+          SELECT
+              detect_id,
+              customer_id,
+              sum(case when (detect_state in (33,37) and detect_placeorder = 1) then 1 else 0 end) as stayBackNum,
+              sum(case when (detect_state in (33,37) and detect_placeorder = 2) then 1 else 0 end) as beenReturnedNum,
+              sum(case when (detect_state in (32,36) and maintenance_results = 2) then 1 else 0 end) as stayQcConfirmNum,
+              sum(case when (detect_state in (32,36) and maintenance_results = 1 and detect_placeorder = 1) then 1 else 0 end) as placeOrderNum,
+              sum(case when (detect_state in (32,36) and maintenance_results = 1 and detect_placeorder = 2) then 1 else 0 end) as beenOrderedNum,
+              COUNT(CASE detect_state WHEN 1 THEN 1 END) AS beDetected,
+              COUNT(case detect_state when 31 then 1 when 35 then 1 end) as beMaintenance,
+              COUNT(case detect_state when 20 then 1 end) as beRefurbished,
+              COUNT(case detect_state when 22 then 1 end) as beScrapped,
+              COUNT(case detect_state when 30 then 1 when 34 then 1 WHEN 38 then 1 end) as beContact,
+              COUNT(case detect_state when 32 then 1 when 36 then 1 end) as completeMaintenanceNum,
+              COUNT(case detect_state when 23 then 1 end) as beenScrappedNum,
+              COUNT(case detect_state when 21 then 1 end) as beenRenovatedNum
+          FROM
+            tb_rst_complaint_detect
+          GROUP BY
+            customer_id
+      ) cs ON cs.customer_id = c.customer_id
       LEFT JOIN tb_rst_cm_visit v ON v.customer_id = c.customer_id
       LEFT JOIN tb_rst_sales_order_info oi ON cc.orderId = oi.sales_id
       LEFT JOIN tb_rst_cm_question_describe qd ON c.customer_id = qd.customer_id
@@ -497,7 +501,7 @@
         and cd.detect_state in(32,33,36,37)
       </if>
       <if test="afterState != null and afterState == 7">
-        and cd.detect_state in(33,37) and cd.detect_placeorder = 1
+        and cd.detect_state in(33,37,39) and cd.detect_placeorder = 1
       </if>
       <if test="afterState != null and afterState == 8">
         and cd.detect_state in(32,36) and cd.detect_placeorder = 1 AND maintenance_results = 1

+ 1 - 1
watero-rst-service/src/main/java/com/iamberry/rst/service/fm/mapper/complaintDetectInfoMapper.xml

@@ -819,7 +819,7 @@
       sum(CASE WHEN (detect_state = 1 AND cpt.proc_type_id = 3) then 1 else 0 end) AS beDetected,
       sum(CASE WHEN detect_state in(30,34,38) then 1 else 0 end) AS beConfirmed,
       sum(CASE WHEN detect_state in(32,33,36,37) then 1 else 0 end) AS completeProcessing,
-      sum(CASE WHEN (detect_state in(33,37) and detect_placeorder = 1) then 1 else 0 end) AS placeOrderNum,
+      sum(CASE WHEN (detect_state in(33,37,39) and detect_placeorder = 1) then 1 else 0 end) AS placeOrderNum,
       sum(CASE WHEN (detect_state in(32,36) and detect_placeorder = 1 AND maintenance_results = 1) then 1 else 0 end) AS detectplaceOrderNum,
       sum(CASE WHEN (maintenance_cut_time &lt; now() AND cpt.proc_type_id = 3 and detect_placeorder = 1 and detect_state = 1) then 1 else 0 end) AS maintenanceCutTimeNum,
       sum(CASE WHEN (complete_cut_time &lt; now() AND cpt.proc_type_id = 3 and detect_placeorder = 1 and detect_state != 32 AND detect_state != 36) then 1 else 0 end) AS completeCutTimeNum

+ 3 - 0
watero-rst-web/src/main/webapp/WEB-INF/views/cm/inspection/detect_detail.ftl

@@ -142,6 +142,9 @@
                         <#if detectinfo.detectState == 38>
                             机器故障,待用户确认
                         </#if>
+                        <#if detectinfo.detectState == 39>
+                            <span class="c-success">机器无故障,原机退回</span>
+                        </#if>
                         <#if detectinfo.detectState == 20>
                             待翻新入库
                         </#if>

+ 2 - 2
watero-rst-web/src/main/webapp/WEB-INF/views/home/pc_index.ftl

@@ -278,7 +278,7 @@
 
             },
             "error":function(data){
-                alert("操作失败,请联系管理员!");
+                //alert("操作失败,请联系管理员!");
             }
         });
 
@@ -298,7 +298,7 @@
 
             },
             "error":function(data){
-                alert("操作失败,请联系管理员!");
+                //alert("操作失败,请联系管理员!");
             }
         });
     });

+ 7 - 4
watero-rst-web/src/main/webapp/WEB-INF/views/yulia/add.ftl

@@ -152,11 +152,12 @@
                             setProduct(data);
                             $("#machineNo").val(data.returnMsg.machineNo);
                         } else {
-                            layer.msg('产品条码不存在,请重新输入!',{icon: 1,time:1000});
+                            $("#productId").empty();
+                            $("#productColorId").empty();
+                            layer.msg('产品条码不存在,请重新输入!',{icon: 5,time:1000});
                         }
                     },
-                    error: function(XmlHttpRequest, textStatus, errorThrown){
-                    }
+                    error: function(XmlHttpRequest, textStatus, errorThrown){}
                 });
             });
         });
@@ -239,7 +240,9 @@
                 if (data.returnCode === 200) {
                     setProduct(data);
                 } else {
-                    layer.msg('产品条码不存在,请重新输入!',{icon: 1,time:1000});
+                    $("#productId").empty();
+                    $("#productColorId").empty();
+                    layer.msg('产品条码不存在,请重新输入!',{icon: 5,time:1000});
                 }
             },
             error: function(XmlHttpRequest, textStatus, errorThrown){