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@@ -6,17 +6,16 @@
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<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
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<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
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<meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
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<meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
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<meta http-equiv="Cache-Control" content="no-siteapp" />
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<meta http-equiv="Cache-Control" content="no-siteapp" />
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- <link href="css/H-ui.min.css" rel="stylesheet" type="text/css" />
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- <link href="css/H-ui.admin.css" rel="stylesheet" type="text/css" />
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- <link href="lib/icheck/icheck.css" rel="stylesheet" type="text/css" />
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- <link href="lib/Hui-iconfont/1.0.1/iconfont.css" rel="stylesheet" type="text/css" />
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- <link href="lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css" />
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+<#include "/base/add_base.ftl">
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+ <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
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+ <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
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+ <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
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<style>
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<style>
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.tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
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.tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
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.tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
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.tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
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.tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
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.tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
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.tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
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.tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
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- #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(images/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
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+ #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
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#suggest, #suggest2 {width:200px}
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#suggest, #suggest2 {width:200px}
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.gray {color:gray}
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.gray {color:gray}
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@@ -27,7 +26,7 @@
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.ac_results li a span {float:right}
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.ac_results li a span {float:right}
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.ac_result_tip {border-bottom:1px dashed #666;padding:3px}
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.ac_result_tip {border-bottom:1px dashed #666;padding:3px}
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- .select-box{background: url(images/select-1.png) right center no-repeat;background-size: auto 100%;}
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+ .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
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.select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
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.select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
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.dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
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.dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
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.tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
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.tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
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@@ -45,7 +44,7 @@
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.time-line-list>li:first-child .arrow{display: none;}
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.time-line-list>li:first-child .arrow{display: none;}
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.table-bg th{background-color: #e2f6ff;}
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.table-bg th{background-color: #e2f6ff;}
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.update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
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.update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
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- .my-search-input{padding-left: 30px;background: url(images/search.png) 6px center no-repeat;background-size: auto 60%; }
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+ .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
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</style>
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</style>
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<title>客诉基本信息</title>
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<title>客诉基本信息</title>
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</head>
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</head>
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@@ -53,7 +52,6 @@
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<article class="cl pd-20">
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<article class="cl pd-20">
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<form action="" method="post" class="form form-horizontal" id="form-article-add">
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<form action="" method="post" class="form form-horizontal" id="form-article-add">
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<div class="row cl">
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<div class="row cl">
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-
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<label class="form-label col-3">
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<label class="form-label col-3">
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<div class="tit-2">客诉基本信息</div>
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<div class="tit-2">客诉基本信息</div>
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</label>
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</label>
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@@ -62,146 +60,54 @@
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服:</label>
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服:</label>
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- <div class="formControls col-4 col-sm-4"> <span class="select-box">
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- <select name="" class="select">
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- <option value="0">薇薇</option>
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- <option value="1">薇薇</option>
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- <option value="11">薇薇</option>
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- <option value="12">薇薇</option>
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- <option value="13">薇薇</option>
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- </select>
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- </span>
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+ <div class="formControls col-4 col-sm-4">
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+ <label id="adminName"></label>
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口:</label>
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口:</label>
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<div class="formControls col-10 col-sm-10 skin-minimal">
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<div class="formControls col-10 col-sm-10 skin-minimal">
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- <div class="radio-box">
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- <input type="radio" id="tel-1" name="sex" datatype="*" nullmsg="请选择来源入口!">
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- <label for="tel-1">400电话</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="tel-2" name="sex">
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- <label for="tel-2">微信公众号</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="tel-3" name="sex">
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- <label for="tel-3">其他</label>
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- <input type="text" style="width: 150px;margin-left: 10px;" class="input-text" value="" placeholder="" id="" name="">
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- </div>
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+ <label id="customerSourceType"></label>
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型:</label>
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型:</label>
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<div class="formControls col-10 col-sm-10 skin-minimal">
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<div class="formControls col-10 col-sm-10 skin-minimal">
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- <div class="radio-box">
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- <input type="radio" id="tel-3" name="tel" datatype="*" nullmsg="请选择来源入口!">
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- <label for="tel-3">售前咨询</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="tel-4" name="tel">
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- <label for="tel-4">售后咨询</label>
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- </div>
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+ <label id="customerCounselType"></label>
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+ </div>
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+ </div>
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+ <div class="row cl">
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+ <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类别:</label>
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+ <div class="formControls col-10 col-sm-10 skin-minimal">
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+ <label id="typeName"></label>
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</div>
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</div>
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</div>
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</div>
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<div class="row cl" style="position: relative;">
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<div class="row cl" style="position: relative;">
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题:</label>
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<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题:</label>
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- <div class="formControls col-2 col-sm-2"> <span class="select-box">
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- <select name="" class="select">
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- <option value="0">使用操作</option>
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- <option value="1">使用操作</option>
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- </select>
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- </span>
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- </div>
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- <div class="formControls col-2 col-sm-2"> <span class="select-box">
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- <select name="" class="select">
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- <option value="0">使用操作制水出水</option>
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- <option value="1">使用操作制水出水</option>
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- </select>
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- </span>
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- </div>
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- <div class="formControls col-2 col-sm-2">
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- <div class="clearfix">
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- <input type="text" placeholder="搜索关键词" class="input-text ac_input" name="search_text" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
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- </div>
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- </div>
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-
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- <div class="dalog-ask">
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- <div class="tag">
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- <em></em>
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- <strong>相关QA</strong>
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- <ul>
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- <li class="ask">1、净水机面板操作不灵敏,是怎么回事?</li>
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- <li class="answer">答:<span>1净水机面板操作不灵敏,是怎么回事。1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?</span></li>
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- <li class="ask">2、净水机面板操作不灵敏,是怎么回事?</li>
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- <li class="answer">答:<span>2净水机面板操作不灵敏,是怎么回事。1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?</span></li>
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- <li class="ask">3、净水机面板操作不灵敏,是怎么回事?</li>
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- <li class="answer">答:<span>3净水机面板操作不灵敏,是怎么回事。1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?</span></li>
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- <li class="ask">4、净水机面板操作不灵敏,是怎么回事?</li>
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- <li class="answer">答:<span>4净水机面板操作不灵敏,是怎么回事。1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?1、净水机面板操作不灵敏,是怎么回事?</span></li>
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- </ul>
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- </div>
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- </div>
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-
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+ <label id="describeTitle"></label>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题内容:</label>
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+ <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回复内容:</label>
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<div class="formControls col-5 col-sm-5">
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<div class="formControls col-5 col-sm-5">
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- <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..." id="answer-textarea"></textarea>
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+ <label id="questionProfile"></label>
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1"></label>
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- <div class="formControls col-2 col-sm-2">
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- <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
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- </div>
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+ <label class="form-label col-1 col-sm-1">用户信息:</label>
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<div class="formControls col-2 col-sm-2">
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<div class="formControls col-2 col-sm-2">
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- <input type="button" class="btn btn-primary" value="发短信給用户">
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+ <label id="customerName"></label>
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+ <label id="customerTel"></label>
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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-
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<label class="form-label col-1 col-sm-1">
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<label class="form-label col-1 col-sm-1">
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- <div class="tit">处理结果</div>
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+ <div class="tit">处理结果<label id="customerIsSolve"></label></div>
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</label>
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</label>
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<div class="formControls col-10 col-sm-10">
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<div class="formControls col-10 col-sm-10">
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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<label class="form-label col-1 col-sm-1"></label>
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<label class="form-label col-1 col-sm-1"></label>
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- <div class="formControls col-10 col-sm-10 skin-minimal">
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">已解决</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">未解决</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">换新</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">维修</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">补发</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">退货</label>
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- </div>
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- <div class="radio-box">
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- <input type="radio" id="a-7" name="bbb">
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- <label for="a-7">无理由退货</label>
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- </div>
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- </div>
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- </div>
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- <div class="row cl">
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- <label class="form-label col-1 col-sm-1"></label>
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<div class="formControls col-10 col-sm-10">
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<div class="formControls col-10 col-sm-10">
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<ul class="time-line-list">
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<ul class="time-line-list">
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<li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
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<li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
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@@ -215,213 +121,62 @@
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</div>
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</div>
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</div>
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</div>
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<div class="row cl">
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息:</label>
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- <div class="formControls col-1 col-sm-1">
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- <button type="button" class="btn btn-primary">搜索订单</button>
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- </div>
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- </div>
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- <div class="row cl">
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|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
|
|
+ <label class="form-label col-1 col-sm-1">订单信息</label>
|
|
<div class="formControls col-7 col-sm-7 text-c">
|
|
<div class="formControls col-7 col-sm-7 text-c">
|
|
<table class="table table-border table-bg table-bordered">
|
|
<table class="table table-border table-bg table-bordered">
|
|
<tr>
|
|
<tr>
|
|
- <th>销售</th><th>订单号</th><th>姓名</th><th>电话</th><th>订单金额</th><th>购买产品</th><th>购买日期</th>
|
|
|
|
|
|
+ <th>销售</th>
|
|
|
|
+ <th>订单号</th>
|
|
|
|
+ <th>姓名</th>
|
|
|
|
+ <th>电话</th>
|
|
|
|
+ <th>订单金额</th>
|
|
|
|
+ <th>购买产品</th>
|
|
|
|
+ <th>购买日期</th>
|
|
</tr>
|
|
</tr>
|
|
<tr>
|
|
<tr>
|
|
- <td>爱贝源-微信商城</td><td>1290387806</td><td>何小小</td><td>1882222888</td><td>¥3680</td><td>Watero净水机</td><td>2017-06-06</td>
|
|
|
|
|
|
+ <td id="companyName"></td>
|
|
|
|
+ <td id="salesOrderId"></td>
|
|
|
|
+ <td id="salesAddressName"></td>
|
|
|
|
+ <td id="salesAddressTel"></td>
|
|
|
|
+ <td id="salesPayMoney"></td>
|
|
|
|
+ <td id="salesItem"></td>
|
|
|
|
+ <td id="salesPayTime"></td>
|
|
</tr>
|
|
</tr>
|
|
</table>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="row cl">
|
|
<div class="row cl">
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息:</label>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="text" class="input-text" value="何秀刚" placeholder="填写收件人姓名" id="" name="">
|
|
|
|
- </div>
|
|
|
|
|
|
+ <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回产品:</label>
|
|
<div class="formControls col-2 col-sm-2">
|
|
<div class="formControls col-2 col-sm-2">
|
|
- <input type="text" class="input-text" value="13800138000" placeholder="填写收件人手机号" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
- <div class="formControls col-4 col-sm-4">
|
|
|
|
- <div id="province"></div>
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-1 col-sm-1">
|
|
|
|
- <button type="button" class="btn btn-primary">修改收货地址</button>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
- <div class="formControls col-5 col-sm-5">
|
|
|
|
- <textarea name="" cols="" rows="2" class="textarea" placeholder="请填写详细地址">莲花街道深南大道特区报业大厦12b</textarea>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>换新产品:</label>
|
|
|
|
- <div class="formControls col-10 col-sm-10">
|
|
|
|
- <div class="skin-minimal">
|
|
|
|
- <div class="check-box">
|
|
|
|
- <input type="checkbox" id="checkbox-1" checked>
|
|
|
|
- <label for="checkbox-1">净水机</label>
|
|
|
|
- <select name="" class="select" style="width: 100px;">
|
|
|
|
- <option value="0">WX-12</option>
|
|
|
|
- <option value="1">WX-13</option>
|
|
|
|
- </select>
|
|
|
|
-
|
|
|
|
-
|
|
|
|
- <select name="" class="select" style="width: 100px;">
|
|
|
|
- <option value="0">黑色</option>
|
|
|
|
- <option value="1">白色</option>
|
|
|
|
- </select>
|
|
|
|
- <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
|
|
|
|
- </div>
|
|
|
|
-
|
|
|
|
-
|
|
|
|
- <div class="check-box">
|
|
|
|
- <input type="checkbox" id="checkbox-2" checked>
|
|
|
|
- <label for="checkbox-2">水箱</label>
|
|
|
|
- <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- <div class="check-box">
|
|
|
|
- <input type="checkbox" id="checkbox-3" checked>
|
|
|
|
- <label for="checkbox-2">T1</label>
|
|
|
|
- <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- <div class="check-box">
|
|
|
|
- <input type="checkbox" id="checkbox-4" checked>
|
|
|
|
- <label for="checkbox-2">T2</label>
|
|
|
|
- <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
|
|
+ <label id="closeprodcue"></label>
|
|
|
|
+ <!--TDS收集-->
|
|
|
|
+ <label id="customerTDS"></label>
|
|
</div>
|
|
</div>
|
|
- </div>
|
|
|
|
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>TDS收集:</label>
|
|
|
|
- <div class="formControls col-2 col-sm-2" style="position: relative;">
|
|
|
|
- <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
|
|
|
|
- <input style="width: 140px;" placeholder="" class="input-text my-search-input" type="text" name="arrcity" id="arrcity" />
|
|
|
|
- <div id="suggest" class="ac_results"></div>
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <span class="select-box">
|
|
|
|
- <select name="" class="select">
|
|
|
|
- <option value="0">罗湖区</option>
|
|
|
|
- <option value="1">福田区</option>
|
|
|
|
- </select>
|
|
|
|
- </span>
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="text" class="input-text" value="" placeholder="进水tds数值" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="text" class="input-text" value="" placeholder="出水tds数值" id="" name="">
|
|
|
|
- </div>
|
|
|
|
</div>
|
|
</div>
|
|
<div class="row cl">
|
|
<div class="row cl">
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
- <div class="formControls col-6 col-sm-6">
|
|
|
|
- tds收集:广东省-深圳市-福田区 进水:100ppm 出水:100ppm
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息:</label>
|
|
|
|
- <div class="formControls col-5 col-sm-5">
|
|
|
|
- <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么...">邮寄地址:东莞清溪三中金龙工业区徐福记对面优尼雅电子科技,杨春有,13592708169邮寄备注:您好,麻烦您那边把机器邮寄前请将水箱、接水台中的水倒掉并擦干,不要留有水渍,避免运输途中水或奶粉
|
|
|
|
-溅入机器内部造成不必要的损失;用原包装或泡沫等材质包裹好机身。避免运输途中造成机器 磕碰、损坏。
|
|
|
|
-请勿寄顺丰、圆通、EMS以及到付件快递,其他快递物流随意,寄回时,麻烦您在产品里面留下故障原因说明,
|
|
|
|
-提示:寄回后把单号给我们提供下然后提供下您的姓名、地址和电话方便我们修好后给您寄回去。</textarea>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
|
|
+ <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收货地址:</label>
|
|
<div class="formControls col-2 col-sm-2">
|
|
<div class="formControls col-2 col-sm-2">
|
|
- <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="button" class="btn btn-primary" value="发短信給用户">
|
|
|
|
|
|
+ <label id="relationSendMergeAddress"></label>
|
|
</div>
|
|
</div>
|
|
|
|
+
|
|
</div>
|
|
</div>
|
|
<div class="row cl">
|
|
<div class="row cl">
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
- <div class="formControls col-7 col-sm-7">
|
|
|
|
- <div class="update-parts">更换:<span>红色净水机(wx-1)x 1台</span><span>水箱 x 1件</span><span>t1 x 1件</span><span>t2 x 1件</span></div>
|
|
|
|
|
|
+ <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄送产品:</label>
|
|
|
|
+ <div class="formControls col-10 col-sm-10">
|
|
|
|
+ <label id="sendprodcue"></label>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="row cl">
|
|
<div class="row cl">
|
|
<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述:</label>
|
|
<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述:</label>
|
|
<div class="formControls col-5 col-sm-5">
|
|
<div class="formControls col-5 col-sm-5">
|
|
- <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..."></textarea>
|
|
|
|
|
|
+ <textarea id="describeHandleDesc" cols="" rows="2" class="textarea" placeholder="说点什么..."></textarea>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
<div class="row cl">
|
|
<div class="row cl">
|
|
<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息:</label>
|
|
<label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息:</label>
|
|
- <div class="formControls col-10 col-sm-10 skin-minimal">
|
|
|
|
- <div class="radio-box">
|
|
|
|
- <input type="radio" id="a-7" name="bbb">
|
|
|
|
- <label for="a-7">需要回访</label>
|
|
|
|
- </div>
|
|
|
|
- <div class="radio-box">
|
|
|
|
- <input type="radio" id="a-7" name="bbb">
|
|
|
|
- <label for="a-7">不需要回访</label>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人信息:</label>
|
|
|
|
<div class="formControls col-2 col-sm-2">
|
|
<div class="formControls col-2 col-sm-2">
|
|
- <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="text" class="input-text" value="" placeholder="填写回访人手机号" id="" name="">
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期:</label>
|
|
|
|
- <div class="formControls col-2 col-sm-2">
|
|
|
|
- <input type="text" placeholder="请选择回访日期" id="datemin" class="input-text Wdate" readonly="readonly">
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间:</label>
|
|
|
|
- <div class="formControls col-10 col-sm-10 skin-minimal">
|
|
|
|
- <div class="radio-box">
|
|
|
|
- <input type="radio" id="a-7" name="bbb">
|
|
|
|
- <label for="a-7">09:00-12:00</label>
|
|
|
|
- </div>
|
|
|
|
- <div class="radio-box">
|
|
|
|
- <input type="radio" id="a-7" name="bbb">
|
|
|
|
- <label for="a-7">12:00-14:00</label>
|
|
|
|
- </div>
|
|
|
|
- <div class="radio-box">
|
|
|
|
- <input type="radio" id="a-7" name="bbb">
|
|
|
|
- <label for="a-7">14:00-18:00</label>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人:</label>
|
|
|
|
- <div class="formControls col-4 col-sm-4"> <span class="select-box">
|
|
|
|
- <select name="" class="select">
|
|
|
|
- <option value="0">薇薇</option>
|
|
|
|
- <option value="1">薇薇</option>
|
|
|
|
- <option value="11">薇薇</option>
|
|
|
|
- <option value="12">薇薇</option>
|
|
|
|
- <option value="13">薇薇</option>
|
|
|
|
- </select>
|
|
|
|
- </span>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="cl" style="display: table;width: 100%;">
|
|
|
|
- <label class="form-label col-1 col-sm-1"></label>
|
|
|
|
- <div class="formControls col-4 col-sm-4">
|
|
|
|
- <span class="c-red">您将为自己指定一个回访任务</span>
|
|
|
|
- </div>
|
|
|
|
- </div>
|
|
|
|
- <div class="row cl">
|
|
|
|
- <div class="col-2 col-sm-2 col-offset-3">
|
|
|
|
- <button onClick="save_submit();" class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
|
|
|
|
|
|
+ <label id="txtVisit"></label>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</form>
|
|
</form>
|
|
@@ -433,8 +188,11 @@
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
|
|
-<#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
|
|
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
|
|
<script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
|
|
|
|
+<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
|
|
|
|
+<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
|
|
|
|
+<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
|
|
|
|
+<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
|
|
<script type="text/javascript">
|
|
<script type="text/javascript">
|
|
$(function(){
|
|
$(function(){
|
|
$('.skin-minimal input').iCheck({
|
|
$('.skin-minimal input').iCheck({
|
|
@@ -450,12 +208,125 @@
|
|
});
|
|
});
|
|
$("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
|
|
$("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
|
|
console.log($(this)[0].value);
|
|
console.log($(this)[0].value);
|
|
-// $("#city2").click()
|
|
|
|
|
|
+ // $("#city2").click()
|
|
},
|
|
},
|
|
attachObject:'#suggest'
|
|
attachObject:'#suggest'
|
|
});
|
|
});
|
|
-//$("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
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+ //$("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
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+ getCustomerInfo();
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});
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});
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+
|
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|
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+ /**
|
|
|
|
+ * 查询客诉基本信息
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|
|
|
+ */
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+ function getCustomerInfo() {
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+ $.ajax({
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+ cache: true,
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+ type: "POST",
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|
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+ data: {"customerId":${customerId!''}},
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|
|
+ url: "${path}/admin/customer/get_customer_info",
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|
|
|
+ async: false,
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|
|
|
+ success: function(data){
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|
|
|
+ if (data.returnCode == 200) {
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|
|
|
+ console.log(data.returnMsg);
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+ var customer = data.returnMsg.customer;
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+ var customerCommon = data.returnMsg.customerCommon;
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+ var salesOrder = data.returnMsg.salesOrder;
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+ $('#adminName').html(customer.adminName);
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|
|
|
+ var customerSource = '';
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|
|
|
+ switch (customer.customerSourceType) {
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|
|
|
+ case 1:customerSource = '400电话';break;
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|
|
+ case 2:customerSource = '微信公众号';break;
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|
|
+ case 3:customerSource = customer.customerSource;break;
|
|
|
|
+ }
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|
|
|
+ $('#customerSourceType').html(customerSource);
|
|
|
|
+ var customerCounsel = '';
|
|
|
|
+ switch (customer.customerCounselType) {
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|
|
|
+ case 1:customerCounsel = '售前咨询';break;
|
|
|
|
+ case 2:customerCounsel = '售后咨询';break;
|
|
|
|
+ case 3:customerCounsel = '其他';break;
|
|
|
|
+ }
|
|
|
|
+ $('#customerCounselType').html(customerCounsel);
|
|
|
|
+ $('#typeName').html(customer.typeName);
|
|
|
|
+ $('#describeTitle').html(customer.describeTitle);
|
|
|
|
+ $('#questionProfile').html(customer.questionProfile);
|
|
|
|
+ $('#customerName').html(customer.customerName);
|
|
|
|
+ $('#customerTel').html(customer.customerTel);
|
|
|
|
+ var txtcustomerIsSolve = '';
|
|
|
|
+ switch (customer.customerIsSolve) {
|
|
|
|
+ case 1:txtcustomerIsSolve = '已解决';break;
|
|
|
|
+ case 2:txtcustomerIsSolve = '未解决';break;
|
|
|
|
+ case 3:txtcustomerIsSolve = '换新';break;
|
|
|
|
+ case 4:txtcustomerIsSolve = '维修';break;
|
|
|
|
+ case 5:txtcustomerIsSolve = '补发';break;
|
|
|
|
+ case 6:txtcustomerIsSolve = '退货';break;
|
|
|
|
+ case 7:txtcustomerIsSolve = '无理由退货';break;
|
|
|
|
+ }
|
|
|
|
+ $('#customerIsSolve').html(txtcustomerIsSolve);
|
|
|
|
+ $('#companyName').html(customer.companyName+"-"+customer.storeName);
|
|
|
|
+ $('#salesOrderId').html(salesOrder.salesOrderId);
|
|
|
|
+ $('#salesAddressName').html(salesOrder.salesAddressName);
|
|
|
|
+ $('#salesAddressTel').html(salesOrder.salesAddressTel);
|
|
|
|
+ $('#salesPayMoney').html('¥'+salesOrder.salesPayMoney/100);
|
|
|
|
+ var salesItem = '';
|
|
|
|
+ $.each(salesOrder.salesOrderItemList,function(index,item){
|
|
|
|
+ salesItem = this.itemProductName + '*' + this.itemNum
|
|
|
|
+ })
|
|
|
|
+ $('#salesItem').html(salesItem);
|
|
|
|
+ $('#salesPayTime').html(salesOrder.salesPayTime);
|
|
|
|
+ $('#relationSendMergeAddress').html(customerCommon.relationSendMergeAddress+"-"+customerCommon.relationSendAddress);
|
|
|
|
+ $('#describeHandleDesc').val(customer.describeHandleDesc);
|
|
|
|
+ var sendprodcue = '';
|
|
|
|
+ var sendprodcueshow = false;
|
|
|
|
+ var closeprodcue = '';
|
|
|
|
+ var closeprodcueshow = false;
|
|
|
|
+ if (customerCommon.sendProdcues != null && customerCommon.sendProdcues.length > 0) {
|
|
|
|
+ sendprodcueshow = true;
|
|
|
|
+ $.each(customerCommon.sendProdcues,function(index,item){
|
|
|
|
+ sendprodcue += this.sendProduceName + '*' + this.sendProdcueNumber
|
|
|
|
+ })
|
|
|
|
+ }
|
|
|
|
+ if (customerCommon.sendFittings != null && customerCommon.sendFittings.length > 0) {
|
|
|
|
+ sendprodcueshow = true;
|
|
|
|
+ $.each(customerCommon.sendFittings,function(index,item){
|
|
|
|
+ sendprodcue += this.sendProductName + '*' + this.sendFittingNumber
|
|
|
|
+ })
|
|
|
|
+ }
|
|
|
|
+ if (customerCommon.closedProdcues != null && customerCommon.closedProdcues.length > 0) {
|
|
|
|
+ closeprodcueshow = true;
|
|
|
|
+ $.each(customerCommon.closedProdcues,function(index,item){
|
|
|
|
+ closeprodcue += this.closedProductName + '*' + this.closedProdcueNumber
|
|
|
|
+ })
|
|
|
|
+ }
|
|
|
|
+ if (customerCommon.closedFittings != null && customerCommon.closedFittings.length > 0) {
|
|
|
|
+ closeprodcueshow = true;
|
|
|
|
+ $.each(customerCommon.closedFittings,function(index,item){
|
|
|
|
+ closeprodcue += this.fittingName + '*' + this.closedFittingNumber
|
|
|
|
+ })
|
|
|
|
+ }
|
|
|
|
+ $('#sendprodcue').html(sendprodcue);
|
|
|
|
+ $('#closeprodcue').html(closeprodcue);
|
|
|
|
+ $('#customerTDS').html(customerCommon.relationSendMergeAddress+",进水"+
|
|
|
|
+ customer.customerInTDS+"ppm"+",出水"+customer.customerOutTDS+"ppm");
|
|
|
|
+
|
|
|
|
+ if (customer.customerIsVisit == '2') {
|
|
|
|
+ var visitTime = '';
|
|
|
|
+ switch (customer.visitTimeSelect) {
|
|
|
|
+ case 1:visitTime = '9:00-12:00';break;
|
|
|
|
+ case 2:visitTime = '12:00-14:00';break;
|
|
|
|
+ case 3:visitTime = '14:00-18:00';break;
|
|
|
|
+ }
|
|
|
|
+ $('#txtVisit').html("("+customer.visitName+")"+"在"+customer.visitDate+
|
|
|
|
+ " "+visitTime+"对"+customer.visitCompleteName+" "+
|
|
|
|
+ customer.visitCompleteTel+" 完成回访");
|
|
|
|
+ }
|
|
|
|
+ }
|
|
|
|
+ },
|
|
|
|
+ error: function(XmlHttpRequest, textStatus, errorThrown){
|
|
|
|
+ }
|
|
|
|
+ });
|
|
|
|
+ }
|
|
|
|
+
|
|
$(document).on('click', '#search_button', function() {
|
|
$(document).on('click', '#search_button', function() {
|
|
$(".dalog-ask").show();
|
|
$(".dalog-ask").show();
|
|
});
|
|
});
|