iamberry-common-parent/watero-rst-web/src/main/java/com/iamberry/rst/controllers/cm/AdminCustomerController.java

package com.iamberry.rst.controllers.cm;

import com.iamberry.rst.core.cm.*;
import com.iamberry.rst.core.fm.ComplaintSignclosedInfo;
import com.iamberry.rst.core.fm.ComplaintSmallClassInfo;
import com.iamberry.rst.core.order.Product;
import com.iamberry.rst.core.order.ProductColor;
import com.iamberry.rst.core.order.ProductType;
import com.iamberry.rst.core.page.PagedResult;
import com.iamberry.rst.core.sys.Admin;
import com.iamberry.rst.core.tools.LogisticsInfo;
import com.iamberry.rst.faces.address.AddressService;
import com.iamberry.rst.faces.cm.*;
import com.iamberry.rst.faces.fm.ComplaintSignclosedInfoService;
import com.iamberry.rst.faces.fm.ComplaintSmallClassInfoService;
import com.iamberry.rst.faces.order.EfastOrderService;
import com.iamberry.rst.faces.order.LogisticsInfoService;
import com.iamberry.rst.faces.product.ProductService;
import com.iamberry.rst.faces.sms.SmsService;
import com.iamberry.rst.faces.sys.SysService;
import com.iamberry.rst.util.SmsConfig;
import com.iamberry.rst.utils.*;
import com.iamberry.wechat.tools.NameUtils;
import com.iamberry.wechat.tools.ResponseJson;
import com.iamberry.wechat.tools.ResultInfo;
import net.sf.json.JSONArray;
import net.sf.json.JSONObject;
import org.apache.commons.codec.binary.Base64;
import org.apache.commons.lang.StringUtils;
import org.apache.poi.hssf.usermodel.*;
import org.apache.shiro.authz.annotation.RequiresPermissions;
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Controller;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RequestParam;
import org.springframework.web.bind.annotation.ResponseBody;
import org.springframework.web.servlet.ModelAndView;

import javax.servlet.ServletOutputStream;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import java.io.*;
import java.text.MessageFormat;
import java.text.SimpleDateFormat;
import java.util.*;

/**
 * Created by wxm
 */
@Controller
@RequestMapping("/admin/customer")
public class AdminCustomerController {

    private Logger logger = LoggerFactory.getLogger(AdminCustomerController.class);

    @Autowired
    private CompanyInfoService companyInfoService;
    @Autowired
    private StoreInfoService storeInfoService;
    @Autowired
    private SalesOrderService salesOrderService;
    @Autowired
    private CustomerService customerService;
    @Autowired
    private ProductService productService;
    @Autowired
    private SysService sysService;
    @Autowired
    private ComplaintTypeInfoService complaintTypeInfoService;
    @Autowired
    private VisitService visitService;
    @Autowired
    private QuestionDescribeService questionDescribeService;
    @Autowired
    private ComplaintQuestionInfoService complaintQuestionInfoService;
    @Autowired
    private SmsService smsService;
    @Autowired
    private ComplaintSignclosedInfoService complaintSignclosedInfoService;
    @Autowired
    private ComplaintSmallClassInfoService complaintSmallClassInfoService;
    @Autowired
    private AddressService addressService;
    @Autowired
    private PostageService postageService;
    @Autowired
    private EfastOrderService efastOrderService;
    @Autowired
    private RelationOrderService relationOrderService;
    @Autowired
    private GenerateKeyUtil generateKeyUtil ;
    @Autowired
    private CmRelationService cmRelationService ;
    @Autowired
    private ProcMethodService procMethodService ;
    @Autowired
    private LogisticsInfoService logisticsInfoService;

    /**
     * 获取客诉列表
     *
     * @param request
     * @return
     */
    @RequiresPermissions("customer:list:customer")
    @RequestMapping("/_customer_list")
    public ModelAndView getCustomer(HttpServletRequest request, CustomerInfo customer,
                                    @RequestParam(value = "pageSize", defaultValue = "10", required = false) Integer pageSize,
                                    @RequestParam(value = "pageNO", defaultValue = "1", required = false) Integer pageNO,
                                    @RequestParam(value = "totalNum", defaultValue = "0", required = false) Integer totalNum) {
        ModelAndView mv = new ModelAndView("cm/customer/custome_list");
//        PagedResult<Customer> pagedResult = ptsBomService.listCustomer(pageNO, pageSize, ptsBom, totalNum == 0);
//        if (totalNum != 0) {
//            pagedResult.setTotal(totalNum);
//        }
//        //获取产品集合，用于页面选择产品
//        List<Produce> list = produceService.getProduceList();
//        mv.addObject("produceList", list);
//        StitchAttrUtil.getSa().setModelAndView(customer, mv, "/admin/bom/_bom_list", pagedResult);
        return mv;
    }


    /**
     * 跳转到添加客诉页面
     *
     * @return
     */
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/to_add_customer")
    public ModelAndView toAddCustomer(HttpServletRequest request) {
        ModelAndView mv = new ModelAndView("cm/customer/add_customer");

        //获取产品集合，用于页面选择产品
//        List<Produce> produceList = produceService.getProduceList();

//        mv.addObject("produceList", produceList);
        return mv;
    }

    /**
     * 跳转到修改客诉页面
     *
     * @return
     */
    @RequiresPermissions("customer:update:customer")
    @RequestMapping(value = "/to_update_customer")
    public ModelAndView toUpdateCustomer(HttpServletRequest request, Integer customerId) {
        ModelAndView mv = new ModelAndView("cm/customer/update_customer");

        ProductType productType = new ProductType();
        //查询产品类型集合
        List<ProductType> typeList = productService.listProductType(productType);
        //查询客诉类型集合
        List<ComplaintTypeInfo> complaintTypeList = complaintTypeInfoService.listComplaintTypeInfo(new ComplaintTypeInfo());
        //查询跟进客服集合
        Admin admin = new Admin();
        admin.setAdminDept(3);
        admin.setAdminStatus(1);
        List<Admin> adminList = sysService.listSelectAdmin(admin);
        //获取登录人id
        Integer loginAdminId = AdminUtils.getLoginAdminId();
        //查询客诉基本信息
        CustomerInfo customerInfo = customerService.getCustomerInfo(customerId);
        /*查询处理方式*/
        CmRelation cmRelation = cmRelationService.getCmRelationByCustomerId(customerInfo.getCustomerId());
        /*获取寄出寄入产品*/
        cmRelationService.getSendAndBackProduct(cmRelation);
        /*处理方式*/
        ProcMethod procMethod = procMethodService.getProcMethodById(cmRelation.getProcMethodId());

        if (customerInfo.getTypeId() == 1 || (procMethod.getProcMethodIsSend()==2 && procMethod.getProcMethodIsBack() == 2)) {
            customerInfo.setIsNeedSelectOrder(2);       //不需要订单
        } else {
            customerInfo.setIsNeedSelectOrder(1);
        }
        //setIsNeedSelectOrder
        if (customerInfo.getIsNeedSelectOrder() == 1 ) {
            RelationOrder relationOrder = new RelationOrder();
            relationOrder.setRelationId(cmRelation.getRelationId());
            List<RelationOrder> relationOrderList = relationOrderService.getRelationOrderList(relationOrder);

            String[] salesIds = new String[relationOrderList.size()];
            for (int k = 0; k < relationOrderList.size(); k++) {
                salesIds[k] = String.valueOf(relationOrderList.get(k).getSalesId());
            }
            if(salesIds!=null && salesIds.length > 0){
                SalesOrder so = new SalesOrder();
                so.setSalesIds(salesIds);
                List<SalesOrder> orderList = salesOrderService.listSalesOrder(so);
                for (SalesOrder sor : orderList) {
                    SalesOrderItem salesOrderItem = new SalesOrderItem();
                    salesOrderItem.setItemOrderId(sor.getSalesId());
                    List<SalesOrderItem> salesOrderItemList = salesOrderService.listSalesOrderItem(salesOrderItem);
                    sor.setSalesOrderItemList(salesOrderItemList);
                }
                mv.addObject("salesOrderList", orderList);
            }
        } else {
            mv.addObject("salesOrderList", null);
        }

        if ("2".equals(customerInfo.getCustomerIsVisit())) { //1:不需要回访  2:需要回访
            Visit visit = new Visit();
            visit.setCustomerId(customerInfo.getCustomerId());
            visit = visitService.getVisit(visit);
            mv.addObject("visit", visit);
        }

        //查询关联问题
        ComplaintQuestionInfo complaintQuestionInfo = complaintQuestionInfoService.getQuestionById(customerInfo.getQuestionId());
        //查询问题小类
        ComplaintSmallClassInfo complaintSmallClassInfo = new ComplaintSmallClassInfo();
        complaintSmallClassInfo.setComplaintId(complaintQuestionInfo.getComplaintId());
        List<ComplaintSmallClassInfo> complaintSmallClassInfoList = complaintSmallClassInfoService.listComplaintSmallClassInfo(complaintSmallClassInfo);
        //查询问题大类
        ComplaintTypeInfo complaintTypeInfo = new ComplaintTypeInfo();
        List<ComplaintTypeInfo> complaintTypeInfoList = complaintTypeInfoService.listComplaintTypeInfo(complaintTypeInfo);

        mv.addObject("cmRelation", cmRelation);
        mv.addObject("procMethod", procMethod);
        mv.addObject("customerInfo", customerInfo);
        mv.addObject("typeList", typeList);
        mv.addObject("complaintTypeList", complaintTypeList);
        mv.addObject("complaintTypeList", complaintTypeList);
        mv.addObject("adminList", adminList);
        mv.addObject("loginAdminId", loginAdminId);
        mv.addObject("complaintQuestionInfo", complaintQuestionInfo);
        mv.addObject("complaintSmallClassInfoList", complaintSmallClassInfoList);
        mv.addObject("complaintTypeInfoList", complaintTypeInfoList);
        return mv;
    }

    /**
     * 查询问题描述
     *
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/select_question_describe")
    public ResponseJson selectQuestionDescribe(HttpServletRequest request, Integer customerId) throws Exception {
        if (customerId == null || customerId == 0) {
            return new ResponseJson(500, "未获取到问题描述", 500);
        }
        //查询问题描述表
        QuestionDescribe questionDescribe = new QuestionDescribe();
        questionDescribe.setCustomerId(customerId);
        questionDescribe = questionDescribeService.listQuestionDescribe(questionDescribe).get(0);

        ResponseJson rj = new ResponseJson(200, "查询成功", 200);
        rj.addResponseKeyValue("questionDescribe", questionDescribe);
        return rj;
    }

    /**
     * 搜索订单列表弹出框
     *
     * @return
     */
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/select_order")
    public ModelAndView selectOrder(HttpServletRequest request) {
        ModelAndView mv = new ModelAndView("cm/customer/order_list");

        //获取销售公司
        List<CompanyInfo> companyInfoList = companyInfoService.listCompanyInfo(new CompanyInfo());

        mv.addObject("companyInfoList", companyInfoList);
        return mv;
    }

    /**
     * 添加订单列表弹出框
     *
     * @return
     */
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/add_order")
    public ModelAndView addOder(HttpServletRequest request) {
        ModelAndView mv = new ModelAndView("cm/customer/order_add");
        return mv;
    }

    /**
     * 添加订单
     *
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/add_order_info")
    public ResponseJson addOrderInfo(HttpServletRequest request, SalesOrder salesOrder, String itemJson) throws Exception {

        List<SalesOrderItem> list = new ArrayList<>();
        JSONArray jsonArray = JSONArray.fromObject(itemJson);
        list = (List) JSONArray.toCollection(jsonArray, SalesOrderItem.class);

        Integer salesAmount = 0;

        for (int i = 0; i < list.size(); i++) {
            SalesOrderItem salesOrderItem = list.get(i);
            if (salesOrderItem.getItemIsSource() == 1) { //产品来源 1：产品颜色表，2：配件表
                Product product = productService.getProductById(salesOrderItem.getItemColorId());
                ProductColor productColor = productService.getProduceColor(salesOrderItem.getItemColorId());
                salesOrderItem.setItemProductType(product.getProductType());
                salesOrderItem.setItemProductName(product.getProductName());
                salesOrderItem.setItemProductPic(productColor.getColorPicture());
                salesOrderItem.setItemProductColor(productColor.getColorName());
                salesOrderItem.setItemColorBar(productColor.getColorBar());
                salesOrderItem.setItemProductPrice(productColor.getColorPrice());
                salesOrderItem.setItemProductDiscount(productColor.getColorDiscount());
                salesOrderItem.setItemIsSource(1);
                salesAmount += productColor.getColorDiscount();
            }
        }

        salesOrder.setSalesOpenId("0");
        salesOrder.setSalesAmount(salesAmount);
        salesOrder.setSalesPayMoney(salesAmount);
        salesOrder.setSalesOrderStatus(1);
        salesOrder.setSalesCreateTime(new Date());
        //salesOrder.setSalesPayTime(new Date());

        salesOrder.setSalesLastMoney(salesAmount);
        salesOrder.setSalesWaitMoney(0);
        salesOrder.setSalesPayMoney(salesAmount);
        salesOrder.setSalesSalesTime(new Date());
        salesOrder.setSalesDiscountMoney(salesAmount);
        salesOrder.setSalesPledgeMoney(0);
        salesOrder.setSalesRemainDeposit(0);
        salesOrder.setSalesType(1);

        salesOrder.setSalesStatus(1);//确认状态:0(未确认)1(确认)2(挂起)3(作废)
        salesOrder.setSalesPayStatus(2);   //已付款
        salesOrder.setSalesProcessStatus(0);  //单据状态:0(正常单)1(问题单)
        salesOrder.setSalesIsSend(0);        //0：否 1：是  是否通知配货
        salesOrder.setSalesIsLocked(0); //是否锁定 0：否 1：是
        salesOrder.setSalesIsSeparate(0);   //是否缺货  0：否 1：是
        salesOrder.setSalesShippingFee(0); //邮费
        salesOrder.setSalesDeliver(2);      // 已出库

        Integer adminId = AdminUtils.getLoginAdminId();
        String orderCode = GenerateKeyUtil.createOrderCode(adminId);
        salesOrder.setSalesDealCode(orderCode);
        salesOrder.setSalesOrderId(orderCode);

        salesOrder.setSalesBatchId(generateKeyUtil.getSalesBatchIdKS());

        //salesOrder = salesOrderService.addOrderAndIteminfo(salesOrder,list);
        salesOrder.setSalesOrderItemList(list);

        try {
            Integer flag = customerService.addOrder(salesOrder);
        } catch (RuntimeException e) {
            return new ResponseJson(500, "添加订单失败--" + e.getMessage(), 500);
        }
        Integer orderId = salesOrder.getSalesId();
        ResponseJson rj = new ResponseJson(200, "添加订单成功", 200);
        rj.addResponseKeyValue("orderId", orderId);
        return rj;
    }


    /**
     * 查询销售公司
     *
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/select_company")
    public ResponseJson getCompany(HttpServletRequest request) throws Exception {

        //获取销售公司
        List<CompanyInfo> companyInfoList = companyInfoService.listCompanyInfo(new CompanyInfo());

        ResponseJson rj = new ResponseJson(200, "查询成功", 200);
        rj.addResponseKeyValue("companyInfoList", companyInfoList);
        return rj;
    }

    /**
     * 获取店铺集合
     *
     * @param request
     * @param storeInfo
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/select_storeInfo")
    public ResponseJson listStoreInfo(HttpServletRequest request, StoreInfo storeInfo) {
        storeInfo.setStoreStatus(1);
        List<StoreInfo> storeInfoList = storeInfoService.listStore(storeInfo);

        if (storeInfoList == null || storeInfoList.size() < 1) {
            return new ResponseJson(500, "查询失败", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("storeInfoList", storeInfoList);
            return rj;
        }
    }

    /**
     * 获取订单集合
     *
     * @param request
     * @param salesOrder
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping(value = "/select_salesOrder")
    public ResponseJson listOrder(HttpServletRequest request, SalesOrder salesOrder, String ids,
                                  @RequestParam(value = "pageSize", defaultValue = "20", required = false) Integer pageSize,
                                  @RequestParam(value = "pageNO", defaultValue = "1", required = false) Integer pageNO,
                                  @RequestParam(value = "totalNum", defaultValue = "0", required = false) Integer totalNum) {

        if (ids != null && ids.indexOf("_") > -1) {
            String[] salesIds = ids.split("_");
            salesOrder.setSalesIds(salesIds);
        }

        //分页获取订单信息
        PagedResult<SalesOrder> pagedResult = salesOrderService.listSalesOrderPage(pageNO, pageSize, salesOrder, totalNum == 0);

        List<SalesOrder> salesOrderList = pagedResult.getDataList();
        for (SalesOrder so:salesOrderList) {
            if(so.getSalesOrderStatus() != 0){
                ProcMethod procMethod = procMethodService.getProcMethodById(so.getSalesOrderStatus());
                so.setSalesOrderStatusProcTypeName(procMethod.getProcTypeName());
            }
        }

        if (salesOrderList == null || salesOrderList.size() < 1) {
            return new ResponseJson(500, "查询失败", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("salesOrderList", salesOrderList);
            return rj;
        }
    }

    /**
     * 分页查询客诉列表信息
     *
     * @param request
     * @param customerInfo
     * @param pageSize
     * @param pageNO
     * @param totalNum
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:select:customer")
    @RequestMapping("/select_customer_list")
    public ModelAndView selectCustomerList(HttpServletRequest request, CustomerInfo customerInfo,
                                           @RequestParam(value = "isFirst", defaultValue = "2", required = false) Integer isFirst,
                                           @RequestParam(value = "pageSize", defaultValue = "10", required = false) Integer pageSize,
                                           @RequestParam(value = "pageNO", defaultValue = "1", required = false) Integer pageNO,
                                           @RequestParam(value = "totalNum", defaultValue = "0", required = false) Integer totalNum) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/custome_list");
        /*if (customerInfo.getAdminId() == null && isFirst == 1) {
            //获取登录员工id

            Integer adminId = AdminUtils.getLoginAdminId();
            customerInfo.setAdminId(adminId);
        }*/
        PagedResult<CustomerInfo> pagedResult = customerService.listCustomer(pageNO, pageSize, customerInfo, totalNum == 0);
        if (totalNum != 0) {
            pagedResult.setTotal(totalNum);
        }
        ProductType productType = new ProductType();
        //查询产品类型集合
        List<ProductType> typeList = productService.listProductType(productType);

        //查询客诉类型集合
        List<ComplaintTypeInfo> complaintTypeList = complaintTypeInfoService.listComplaintTypeInfo(new ComplaintTypeInfo());
        //查询客诉类型集合
        List<ComplaintSmallClassInfo> complaintSmallClassInfoList = complaintSmallClassInfoService.listComplaintSmallClassInfo(new ComplaintSmallClassInfo());
        //查询处理类型
        List<ProcType> procTypeList = customerService.listProcType();

        //查询问题集合   第 30 条bug
//        List<QuestionDescribe> questionDescribeList = questionDescribeService.listQuestionDescribe(new QuestionDescribe());

        //查询跟进客服集合
        Admin admin = new Admin();
        admin.setAdminDept(3);
        admin.setAdminStatus(1);
        List<Admin> adminList = sysService.listSelectAdmin(admin);

        //获取登录人id
        Integer loginAdminId = AdminUtils.getLoginAdminId();
        mv.addObject("complaintSmallClassInfoList", complaintSmallClassInfoList);
        mv.addObject("loginAdminId", loginAdminId);
        mv.addObject("typeList", typeList);
        mv.addObject("complaintTypeList", complaintTypeList);
        mv.addObject("adminList", adminList);
        mv.addObject("procTypeList", procTypeList);
        customerInfo.setVisit(null);
        customerInfo.setCustomerCommon(null);
        customerInfo.setComplaintDetectList(null);

        StitchAttrUtil sa = StitchAttrUtil.getSa();
        sa.addDatePro("yyyy-MM-dd", "startTime", "endTime");
        sa.setModelAndView(customerInfo, mv, "/admin/customer/select_customer_list", pagedResult);

        return mv;
    }

    /**
     * 进入客诉基本信息页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:select:customer")
    @RequestMapping("/_customer_info")
    public ModelAndView toCustomerInfo(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/custome_detail");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 查询客诉基本信息
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequiresPermissions("customer:select:customer")
    @RequestMapping("/get_customer_info")
    public ResponseJson getCustomerInfo(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        CustomerInfo customerInfo = new CustomerInfo();
        customerInfo.setCustomerId(Integer.parseInt(customerId));
        Map<String, Object> map = customerService.getCustomerInfo(customerInfo);
        ResponseJson rj = new ResponseJson(200, "修改成功!", 200);
        //查询处理方式信息
        CmRelation cmRelation = new CmRelation();
        cmRelation.setCustomerId(customerInfo.getCustomerId());
        cmRelation = customerService.getCmRelationInfo(cmRelation);
        ProcMethod procMethod = customerService.getProcMethod(cmRelation.getProcMethodId());
        rj.addResponseKeyValue("cmRelation", cmRelation);
        rj.addResponseKeyValue("procMethod", procMethod);
        rj.addResponseKeyValue("customerCommon", map.get("customerCommon"));
        rj.addResponseKeyValue("customer", map.get("customer"));
        rj.addResponseKeyValue("orderList", map.get("orderList"));
        return rj;
    }

    /**
     * 进入添加回访页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:select:customer")
    @RequestMapping("/_add_visit")
    public ModelAndView toAddVisit(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/add_visit");
        String customerId = request.getParameter("customerId");

        //查询跟进客服集合
        Admin admin = new Admin();
        admin.setAdminDept(3);
        admin.setAdminStatus(1);
        List<Admin> adminList = sysService.listSelectAdmin(admin);
        //获取登录人id
        Integer loginAdminId = AdminUtils.getLoginAdminId();
        mv.addObject("loginAdminId", loginAdminId);
        mv.addObject("customerId", customerId);
        mv.addObject("adminList", adminList);
        return mv;
    }

    /**
     * 添加回访信息
     *
     * @param request
     * @param visit
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:visit")
    @RequestMapping("/add_visit_info")
    public ResponseJson addVisitInfo(HttpServletRequest request, Visit visit) throws Exception {
        String visitAdminId = request.getParameter("visitAdminId");
        if (!StringUtils.isNotEmpty(visitAdminId)) {
            return new ResponseJson(500, "请选择回访人!", 500);
        }
        Integer loginAdminId = AdminUtils.getLoginAdminId();
        visit.setAdminId(loginAdminId);
        visit.setDesignatedAdminId(Integer.parseInt(visitAdminId));
        visit.setVisitStatus(1);
        visit.setVisitCreateTime(new Date());
        int num = visitService.addVisitInfo(visit, visit.getCustomerId());
        if (num > 0) {
            return new ResponseJson(200, "修改成功!", 200);
        } else {
            return new ResponseJson(500, "修改失败!", 500);
        }
    }

    /**
     * 修改客诉状态为已解决
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:update:customerIsSolve")
    @RequestMapping("/update_customerIsSolve")
    public ResponseJson updateCustomerIsSolve(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }

        //根据id获取客诉信息
        CustomerInfo customer = customerService.getCustomerInfo(Integer.parseInt(customerId));
        if (customer == null) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        if (customer.getCustomerIsSolve().intValue() != 2) {
            return new ResponseJson(500, "该客诉信息不能修改为已解决状态!", 500);
        }
        CustomerInfo customerInfo = new CustomerInfo();
        customerInfo.setCustomerId(Integer.parseInt(customerId));
        customerInfo.setCustomerIsSolve(1);
        //修改客诉信息
        int num = customerService.updateCustomerInfo(customerInfo);
        if (num > 0) {
            return new ResponseJson(200, "修改成功!", 200);
        } else {
            return new ResponseJson(500, "修改失败!", 500);
        }
    }

    /**
     * 查询客服
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping("/select_sys_admin")
    public ResponseJson selectSysAdmin(HttpServletRequest request) throws Exception {
        ResponseJson rj = new ResponseJson(200, "修改成功!", 200);
        Integer adminId = AdminUtils.getLoginAdminId();
        Admin admin = new Admin();
        admin.setAdminDept(3);
        admin.setAdminStatus(1);
        List<Admin> adminList = sysService.listSelectAdmin(admin);
        if (adminList.size() > 0) {
            rj.addResponseKeyValue("adminList", adminList);
            rj.addResponseKeyValue("adminId", adminId);
            return rj;
        } else {
            return new ResponseJson(500, "查询失败!", 500);
        }
    }

    /**
     * 查询产品类型
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping("/select_produce_type")
    public ResponseJson selectProduceType(HttpServletRequest request) throws Exception {
        ResponseJson rj = new ResponseJson(200, "修改成功!", 200);

        ProductType productType = new ProductType();
        productType.setTypeStatus(1);
        List<ProductType> productTypeList = productService.listProductType(productType);

        if (productTypeList != null && productTypeList.size() > 0) {
            rj.addResponseKeyValue("productTypeList", productTypeList);
            return rj;
        } else {
            return new ResponseJson(500, "查询失败!", 500);
        }
    }

    /**
     * 查询产品
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping("/select_produce")
    public ResponseJson selectProduce(HttpServletRequest request) {
        ResponseJson rj = new ResponseJson(200, "查询成功!", 200);

        Product product = new Product();
        List<Product> productList = productService.listProduce(product);

        for (Product pro : productList) {
            ProductColor productColor = new ProductColor();
            productColor.setColorProductId(pro.getProductId());
            List<ProductColor> productColorList = productService.listProduceColor(productColor);
            pro.setColorList(productColorList);
        }
        if (productList != null && productList.size() > 0) {
            rj.addResponseKeyValue("productList", productList);
            return rj;
        } else {
            return new ResponseJson(500, "查询失败!", 500);
        }
    }

    /**
     * 添加客诉
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping("/save_customer")
    public ResponseJson addCustomer(HttpServletRequest request, CustomerInfo customerInfo, SalesOrder salesOrder, CmRelation cmRelation,
                                    String sendProdcuesJson,String closedProdcuesJson) throws Exception {
        ResponseJson rjx = this.isValiData(customerInfo);
        if (rjx.getResultCode() == 500) {
            return rjx;
        }

        Integer customerIsSolve = customerInfo.getCustomerIsSolve();    //处理类型
        String phone = customerInfo.getCustomerTel();       //手机号码
        Integer typeCompany = customerInfo.getTypeCompany();    // 所属商城   1:美国watero； 2:上朵电动牙刷  3:优尼雅净水机

        Integer flag = 0;
        if (customerInfo.getIsNeedSelectOrder() == 1) { ////1：需要有订单    2：不需要有订单
            JSONArray jsonArray;
            List<SendProdcue> sendProdcueList;
            List<ClosedProdcue> closedProdcueList;

            jsonArray = JSONArray.fromObject(sendProdcuesJson);
            sendProdcueList = (List) JSONArray.toCollection(jsonArray, SendProdcue.class);

            jsonArray = JSONArray.fromObject(closedProdcuesJson);
            closedProdcueList = (List) JSONArray.toCollection(jsonArray, ClosedProdcue.class);

            cmRelation.setSendProdcues(sendProdcueList);
            cmRelation.setClosedProdcues(closedProdcueList);
        }

        customerInfo.setCmRelation(cmRelation);
        String orderId = "";
        if (customerInfo.getCustomerIsSolve() == 3 || customerInfo.getCustomerIsSolve() == 4 || customerInfo.getCustomerIsSolve() == 5) {
            Integer adminId = AdminUtils.getLoginAdminId();
            orderId = OrderNoUtil.createOrderCode(adminId);
        }
        customerInfo.setTransactionNumber(orderId);

        Integer customerId = customerInfo.getCustomerId();
        logger.info("-----------------添加客诉开始----------------------");
        try {
            flag = customerService.saveCustomerInfo(customerInfo, salesOrder);
        } catch (RuntimeException e) {
            e.printStackTrace();
            return new ResponseJson(500, e.getMessage(), 500);
        } catch (Exception e) {
            e.printStackTrace();
            return new ResponseJson(500, "添加失败", 500);
        }
        customerId = customerInfo.getCustomerId();
        logger.info("-----------------添加客诉结束----------------------");
        if (flag < 1) {
            return new ResponseJson(500, "添加客诉失败!", 500);
        }
        String msg = "";
        //处理结果： 1：已解决  2：未解决 3：换新  4：维修 5：补发 6：退货 7：无理由退货
        if (customerIsSolve == 3 || customerIsSolve == 4 || customerIsSolve == 5 || customerIsSolve == 6 || customerIsSolve == 7) {
            String solveMsg = "";
            switch (customerIsSolve) {
                case 3:
                    solveMsg = "为您更换新机";
                    break;
                case 4:
                    solveMsg = "为您维修机器";
                    break;
                case 5:
                    solveMsg = "为您补发产品";
                    break;
                case 6:
                    solveMsg = "为您办理退货";
                    break;
                case 7:
                    solveMsg = "为您办理退货";
                    break;
            }

            String addCustomerSuccessMsg = "";
            String typeMsg = "";
            switch (typeCompany) {
                case 1:
                    addCustomerSuccessMsg = SmsConfig.ADD_CUSTOMER_SUCCESS_WATERO;
                    typeMsg = "美国WaterO售后";
                    break;
                case 2:
                    addCustomerSuccessMsg = SmsConfig.ADD_CUSTOMER_SUCCESS_SHANGDUO;
                    typeMsg = "上朵售后";
                    break;
                case 3:
                    addCustomerSuccessMsg = SmsConfig.ADD_CUSTOMER_SUCCESS_YULIA;
                    typeMsg = "YULIA售后";
                    break;
                case 4:
                    addCustomerSuccessMsg = SmsConfig.ADD_CUSTOMER_SUCCESS_AIBERLE;
                    typeMsg = "爱贝源售后";
                    break;
            }
//            Object [] msg = new Object[]{solveMsg,typeMsg};
//            String text = MessageFormat.format(addCustomerSuccessMsg, msg);
//            logger.info("添加客诉成功后，给 "+ phone +" 手机用户发送短信：" + text );
//            String result = smsService.sendOtherCMS(phone, text);
//
//            if (!"SUCCESS".equals(result)) {
//                return new ResponseJson(505, "添加客诉发送短信失败，失败原因：" + result + "<br>客诉信息发送失败并不影响客诉添加。客诉编号为："+ customerId, 505);
//            }
            msg = "，请前往Efast进行换货/退货操作。";
        }
        return new ResponseJson(200, "录入客诉成功！客诉编号：" + customerId + msg, 200);
    }

    /**
     * 修改客诉
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:update:customer")
    @RequestMapping("/update_customer")
    public ResponseJson updateCustomer(HttpServletRequest request, CustomerInfo customerInfo, SalesOrder salesOrder, CmRelation cmRelation,
                                       String sendProdcuesJson,  String closedProdcuesJson) throws Exception {
        ResponseJson rjx = this.isValiData(customerInfo);
        if (rjx.getResultCode() == 500) {
            return rjx;
        }
        Integer flag = 0;

        Integer customerIsSolve = customerInfo.getCustomerIsSolve();    //处理类型
        String phone = customerInfo.getCustomerTel();       //手机号码
        Integer typeCompany = customerInfo.getTypeCompany();    // 所属商城   1:美国watero； 2:上朵电动牙刷  3:优尼雅净水机

        if (customerInfo.getIsNeedSelectOrder() == 1) {
            JSONArray jsonArray;
            List<SendProdcue> sendProdcueList;
            List<SendFitting> sendFittingList;
            List<ClosedProdcue> closedProdcueList;
            List<ClosedFitting> closedFittingList;

            jsonArray = JSONArray.fromObject(sendProdcuesJson);
            sendProdcueList = (List) JSONArray.toCollection(jsonArray, SendProdcue.class);

            jsonArray = JSONArray.fromObject(closedProdcuesJson);
            closedProdcueList = (List) JSONArray.toCollection(jsonArray, ClosedProdcue.class);

            cmRelation.setSendProdcues(sendProdcueList);
            cmRelation.setClosedProdcues(closedProdcueList);
        }
        String orderId = "";
        if (customerInfo.getCustomerIsSolve() == 3 || customerInfo.getCustomerIsSolve() == 4 || customerInfo.getCustomerIsSolve() == 5) {
            Integer adminId = AdminUtils.getLoginAdminId();
            orderId = OrderNoUtil.createOrderCode(adminId);
        }
        customerInfo.setTransactionNumber(orderId);

        customerInfo.setCmRelation(cmRelation);

        Integer customerId = customerInfo.getCustomerId();
        logger.info("-----------------修改客诉开始----------------------");
        try {
            flag = customerService.updateCustomerInfo(customerInfo, salesOrder);
        } catch (RuntimeException e) {
            e.printStackTrace();
            return new ResponseJson(500, e.getMessage(), 500);
        } catch (Exception e) {
            e.printStackTrace();
            return new ResponseJson(500, "修改失败", 500);
        }
        customerId = customerInfo.getCustomerId();
        logger.info("-----------------修改客诉结束----------------------");
        if (flag < 1) {
            return new ResponseJson(500, "修改客诉失败!", 500);
        }

        return new ResponseJson(200, "修改客诉成功!客诉编号为：" + customerId, 200);
    }


    /**
     * 验证方法
     *
     * @param customerInfo
     * @return
     */
    public ResponseJson isValiData(CustomerInfo customerInfo) {
        ResponseJson rj = new ResponseJson();
        if (customerInfo.getAdminId() == null) {
            return new ResponseJson(500, "未填写客诉id", 500);
        }
        return rj;
    }

    /**
     * 发送短信
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:add:customer")
    @RequestMapping("/send_phone_sms")
    public ResponseJson sendPhoneSms(HttpServletRequest request, String type, String phone, Integer typeCompany, ComplaintQuestionInfo complaintQuestionInfo) throws Exception {
        String url = NameUtils.getConfig("website");
        Integer flag = 1;

        if (typeCompany == null || typeCompany == 0) {
            return new ResponseJson(500, "未获取到产品类型!", 500);
        }
        String con = "";
        if (type != null && !"".equals(type)) {
            if ("p".equals(type)) { //problem" 问题处理;  mailAddress:邮寄地址;
                if (complaintQuestionInfo.getQuestionId() == null || "".equals(complaintQuestionInfo.getQuestionId())) {
                    complaintQuestionInfo.setQuestionState(1);
                    complaintQuestionInfo.setQuestionIsQcDetect(0);
                    complaintQuestionInfo = complaintQuestionInfoService.insertBackInfo(complaintQuestionInfo);
                } else {
                    complaintQuestionInfo.setSmallClassId(null);    //不能修改小类类型
                    flag = complaintQuestionInfoService.updateQuestionById(complaintQuestionInfo);
                    if (flag < 1) {
                        return new ResponseJson(500, "问题修改失败!", 500);
                    }
                }
                url += "/" + complaintQuestionInfo.getQuestionId() + "/" + typeCompany;
                switch (typeCompany) {
                    case 1:
                        con = SmsConfig.SEND_PRODUCT_SEND_WATERO;
                        break;
                    case 2:
                        con = SmsConfig.SEND_PRODUCT_SEND_SHANGDUO;
                        break;
                    case 3:
                        con = SmsConfig.SEND_PRODUCT_SEND_YULIA;
                        break;
                    case 4:
                        con = SmsConfig.SEND_PRODUCT_SEND_AIBERLE;
                        break;
                }
            } else if ("m".equals(type)) {

                if (complaintQuestionInfo.getQuestionId() == null) {
                    return new ResponseJson(500, "未获取到邮寄信息!", 500);
                }
                complaintQuestionInfo.setQuestionName(null);
                complaintQuestionInfo.setSmallClassId(null);
                url += "/5/0";
                switch (typeCompany) {
                    case 1:
                        con = SmsConfig.SEND_PRODUCT_SMS_WATERO;
                        break;
                    case 2:
                        con = SmsConfig.SEND_PRODUCT_SMS_SHANGDUO;
                        break;
                    case 3:
                        con = SmsConfig.SEND_PRODUCT_SMS_YULIA;
                        break;
                    case 4:
                        con = SmsConfig.SEND_PRODUCT_SMS_AIBERLE;
                        break;
                }
            }
        }

        String userPhone = encodePhoneNumber(phone);

        String text = MessageFormat.format(con, url);
        logger.info("给 " + phone + " 手机用户发送短信：" + text);
        String result = smsService.sendOtherCMS(phone, text);

        if ("SUCCESS".equals(result)) {
            return new ResponseJson(200, "发送短信成功!", 200);
        } else {
            return new ResponseJson(500, "发送短信失败，失败原因：" + result, 500);
        }
    }

    String encodePhoneNumber(String number) {
        int encnum = Integer.parseInt(number.substring(2));

        int prefix = (number.charAt(1) - '2') / 2;   // '3'=>0, '5'=>1, '[67]'=>2, '8'=>3

        encnum |= (prefix <<= 30);

        final byte[] raw = new byte[4];

        raw[0] = (byte) (encnum >>> 24);
        raw[1] = (byte) (encnum >>> 16);
        raw[2] = (byte) (encnum >>> 8);
        raw[3] = (byte) encnum;

        return Base64.encodeBase64URLSafeString(raw);
    }


    /**
     * 进入回访完成页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:visit")
    @RequestMapping("/_update_visit_info")
    public ModelAndView toUpdateVisitFinish(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/visit_finish");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 添加回访完成内容
     *
     * @param request
     * @param visit
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:update:visit")
    @RequestMapping("/update_visit_finish")
    public ResponseJson updateVisitFinish(HttpServletRequest request, Visit visit) throws Exception {
        String customerId = request.getParameter("finish_customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        visit.setCustomerId(Integer.parseInt(customerId));
        visit.setVisitStatus(2);
        //修改回访信息内容
        int num = visitService.updateVisit(visit);
        if (num > 0) {
            return new ResponseJson(200, "添加成功!", 200);
        } else {
            return new ResponseJson(500, "添加失败!", 500);
        }
    }

    /**
     * 进入回访信息详情
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:get:visit")
    @RequestMapping("/_visit_info")
    public ModelAndView toVisitInfo(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/visit_detail");
        String customerId = request.getParameter("customerId");
        // 1：未回访，2：已回访
        String num = request.getParameter("num");
        if (!StringUtils.isNotEmpty(num)) {
            num = "2";
        }
        mv.addObject("customerId", customerId);
        mv.addObject("num", num);
        return mv;
    }

    /**
     * 获取回访信息详情
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:get:visit")
    @RequestMapping("/get_visit_info")
    public ResponseJson getVisitInfo(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        Visit visit = new Visit();
        visit.setCustomerId(Integer.parseInt(customerId));
        //查询回访信息集合
        List<Visit> visitList = visitService.listVisit(visit);
        if (visitList == null || visitList.size() == 0) {
            return new ResponseJson(500, "该客诉没有回访信息!", 500);
        }
        visit = visitList.get(0);
        ResponseJson rj = new ResponseJson(200, "查询成功", 200);
        rj.addResponseKeyValue("visit", visit);
        return rj;
    }

    /**
     * 进入问题描述页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:get:describe")
    @RequestMapping("/_question_describe")
    public ModelAndView toQuestionDescribe(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/describe_detail");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 获取问题描述信息
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:get:describe")
    @RequestMapping("/get_describe_info")
    public ResponseJson getDescribeInfo(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        QuestionDescribe describe = new QuestionDescribe();
        describe.setCustomerId(Integer.parseInt(customerId));
        //查询问题集合
        List<QuestionDescribe> questionList = questionDescribeService.listQuestionDescribe(describe);
        if (questionList == null || questionList.size() == 0) {
            return new ResponseJson(500, "该客诉信息没有问题描述!", 500);
        }
        describe = questionList.get(0);
        CustomerInfo customerInfo = customerService.getCustomerInfo(Integer.parseInt(customerId));
        ResponseJson rj = new ResponseJson(200, "查询成功", 200);
        rj.addResponseKeyValue("describe", describe);
        rj.addResponseKeyValue("customerInfo", customerInfo);
        return rj;
    }

    /**
     * 进入修改售后处理信息页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:renewed")
    @RequestMapping("/_update_relation")
    public ModelAndView toUpdateRenewed(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/update_relation");
        String customerId = request.getParameter("customerId");
        CmRelation cmRelation = new CmRelation();
        cmRelation.setCustomerId(Integer.valueOf(customerId));
        cmRelation = customerService.getCmRelationInfo(cmRelation);
        ProcMethod procMethod = customerService.getProcMethod(cmRelation.getProcMethodId());
        List<LogisticsInfo>logisticsInfoList =  logisticsInfoService.getLogisticsInfoList(new LogisticsInfo());
        mv.addObject("logisticsInfoList",logisticsInfoList);
        mv.addObject("procMethod", procMethod);
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 获取售后详情
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:get:renewed")
    @RequestMapping("/get_cmRelation_info")
    public ResponseJson getRenewedInfo(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        CmRelation cmRelation = new CmRelation();
        cmRelation.setCustomerId(Integer.parseInt(customerId));
        //获取换新详情和检测信息
        cmRelation = customerService.getCmRelationInfo(cmRelation);
        if (cmRelation == null) {
            return new ResponseJson(500, "该客诉没有售后信息!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("cmRelation", cmRelation);
            return rj;
        }
    }

    /**
     * 修改处理信息
     *
     * @param request
     * @param cmRelation
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequiresPermissions("customer:update:renewed")
    @RequestMapping("/update_cmRelation_info")
    public ResponseJson updateRenewedInfo(HttpServletRequest request, CmRelation cmRelation) throws Exception {
        String mergeAddress = request.getParameter("merge_address");
        if (!StringUtils.isNotEmpty(cmRelation.getRelationId().toString())) {
            return new ResponseJson(500, "该售后信息不能修改!", 500);
        }
        if (StringUtils.isNotEmpty(mergeAddress)) {
            cmRelation.setRelationSendMergeAddress(mergeAddress);
        }
        if (cmRelation.getRelationBackStatus() != null) {
            if (cmRelation.getRelationBackStatus() != 1) {
                ComplaintSignclosedInfo cs = new ComplaintSignclosedInfo();
                cs.setSignclosedCustomerId(cmRelation.getCustomerId());
                cs.setSignclosedLogistics(cmRelation.getRelationBackLogisticsCompany());
                cs.setSignclosedLogisticsNumber(cmRelation.getRelationBackLogisticsNo());
                complaintSignclosedInfoService.updateSignclosedByCustomerId(cs);
            }
        }

        //修改售后信息
        int num = customerService.updateCmRelation(cmRelation);
        if (num > 0) {
            return new ResponseJson(200, "修改成功!", 200);
        } else {
            return new ResponseJson(500, "修改失败!", 500);
        }
    }

    /**
     * 进入修改维修页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:repair")
    @RequestMapping("/_to_update_repair")
    public ModelAndView toUpdateRepair(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/update_repair");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 进入修改维修页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequiresPermissions("customer:update:repair")
    @RequestMapping("/_update_repair")
    public ResponseJson updateRepairUI(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        Repair repair = new Repair();
        repair.setCustomerId(Integer.parseInt(customerId));
        repair.setRepairState(1);
        //获取维修详情和品质检测信息
        repair = customerService.getRepairInfo(repair);
        if (repair == null) {
            return new ResponseJson(500, "该客诉没有维修信息!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("repair", repair);
            return rj;
        }
    }



    /**
     * 进入修改退货页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:backGoods")
    @RequestMapping("/_to_update_book_goods")
    public ModelAndView toUpdateBookGoods(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/update_back_goods");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 进入修改售后退货页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequiresPermissions("customer:update:backGoods")
    @RequestMapping("/_update_back_goods")
    public ResponseJson updateBackGoodsUI(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        BackGoods backGoods = new BackGoods();
        backGoods.setCustomerId(Integer.parseInt(customerId));
        //获取售后退货信息
        backGoods = customerService.getBackGoods(backGoods);
        if (backGoods == null) {
            return new ResponseJson(500, "该客诉没有售后退货信息!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("backGoods", backGoods);
            return rj;
        }
    }


    /**
     * 进入修改补寄页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:reissue")
    @RequestMapping("/_to_update_reissue")
    public ModelAndView toUpdateReissue(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/update_reissue");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 进入修改补寄信息页面
     *
     * @param request
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:update:reissue")
    @RequestMapping("/get_reissue_info")
    public ResponseJson getReissueInfo(HttpServletRequest request) {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        Reissue reissue = new Reissue();
        reissue.setCustomerId(Integer.parseInt(customerId));
        //获取售后补寄信息
        reissue = customerService.getReissue(reissue);
        if (reissue == null) {
            return new ResponseJson(500, "该客诉没有售后退货信息!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("reissue", reissue);
            return rj;
        }
    }


    /**
     * 进入修改退货页面
     *
     * @param request
     * @return
     * @throws Exception
     */
    @RequiresPermissions("customer:update:noreason")
    @RequestMapping("/_update_noreason_back")
    public ModelAndView toUpdateNoreasonBack(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/update_noreason_back");
        String customerId = request.getParameter("customerId");
        mv.addObject("customerId", customerId);
        return mv;
    }

    /**
     * 获取无理由退货信息
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequiresPermissions("customer:update:noreason")
    @RequestMapping("/get_noreason_back")
    public ResponseJson getNoreasonBack(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "该客诉信息不存在!", 500);
        }
        NoreasonBack noreasonBack = new NoreasonBack();
        noreasonBack.setCustomerId(Integer.parseInt(customerId));
        noreasonBack.setNoreasonBackState(1);
        //获取无理由退货信息
        noreasonBack = customerService.getNoreasonBack(noreasonBack);
        if (noreasonBack == null) {
            return new ResponseJson(500, "该客诉没有无理由售后退货信息!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("noreasonBack", noreasonBack);
            return rj;
        }
    }



    /**
     * 查询未解决客诉数量
     */
    @ResponseBody
    @RequestMapping(value = "/selectNumberBacklog")
    public ResultMsg selectTodo(HttpServletRequest request) {
        ResultMsg msg = new ResultMsg();
        CustomerInfo customerInfo = new CustomerInfo();
        //获取登录员工id
        Admin admin = AdminUtils.getLoginAdmin();
//        customerInfo.setAdminId(admin.getAdminId());
//        customerInfo.setCustomerIsSolve(2);
        //未解决客诉数量
//        Integer notSolvedCustomer = customerService.selectNotSolvedCustomer(customerInfo);
        //需要向工厂确认所有已签收的产品数量
//        CustomerCommon customerCommon = new CustomerCommon();
//        customerCommon.setAdminId(admin.getAdminId());
//        customerCommon.setRelationBackStatus(4);
//        Integer amountReceivedCustomer = customerCommonService.listCustomerCommonByStatus(customerCommon);
        //需要填写Efast订单号的客诉数量
//        customerCommon.setRelationBackStatus(3);
//        Integer noEntryCustomer = customerCommonService.listCustomerCommonByStatus(customerCommon);
        //客诉录入后，三天后未寄回的客诉数量
//        customerCommon.setRelationBackStatus(1);
//        customerCommon.setRelationCreateTime(new Date());
//        Integer notSendCustomer = customerCommonService.listCustomerCommonByStatus(customerCommon);

       SalesOrder salesOrder = new SalesOrder();
       salesOrder.setSalesStatus(0);   //未确认
       Integer toBeConfirmedOrder = salesOrderService.listSalesOrderNum(salesOrder);

       salesOrder = new SalesOrder();
       salesOrder.setSalesShippingStatus(0);   //未发货
       Integer toBeAnnounced = salesOrderService.listSalesOrderNum(salesOrder);

        salesOrder.setSalesShippingStatus(11);   //已通知配货
       Integer toBeDelivered = salesOrderService.listSalesOrderNum(salesOrder);

        Calendar calendar = Calendar.getInstance();
        calendar.set(Calendar.HOUR_OF_DAY,00);
        calendar.set(Calendar.MINUTE,00);
        calendar.set(Calendar.SECOND,01);
        salesOrder = new SalesOrder();
        salesOrder.setStartDate(calendar.getTime());   //startDate
        Calendar ca = Calendar.getInstance();
        ca.set(Calendar.HOUR_OF_DAY,23);
        ca.set(Calendar.MINUTE,59);
        ca.set(Calendar.SECOND,59);
        salesOrder.setEndDate(ca.getTime());
       Integer allToDayOrder = salesOrderService.listSalesOrderNum(salesOrder);

        Map<String, Integer> numberMap = new HashMap<>();
        numberMap.put("toBeConfirmedOrder", toBeConfirmedOrder);
        numberMap.put("toBeAnnounced", toBeAnnounced);
        numberMap.put("toBeDelivered", toBeDelivered);
        numberMap.put("allToDayOrder", allToDayOrder);

//        numberMap.put("notSolvedCustomer", notSolvedCustomer);
//        numberMap.put("amountReceivedCustomer", amountReceivedCustomer);
//        numberMap.put("noEntryCustomer", noEntryCustomer);
//        numberMap.put("notSendCustomer", notSendCustomer);

        numberMap.put("adminDept", admin.getAdminDept());
        msg.setResultCode(ResultInfo.SUCCESSCODE);
        msg.setStatus(true);
        msg.setData(numberMap);
        return msg;
    }

//    /**
//     * 根据微信昵称/姓名/电话查询客诉
//     *
//     * @param request
//     * @return
//     */
//    @ResponseBody
//    @RequiresPermissions("customer:list:customer")
//    @RequestMapping("/get_custoner_info")
//    public ResponseJson getCustonerInfo(HttpServletRequest request, CustomerCommon customerCommon) throws Exception {
//        if (customerCommon == null) {
//            return new ResponseJson(500, "参数错误!", 500);
//        }
//        List<CustomerCommon> customerCommonList = customerCommonService.listCustomerCommon(customerCommon);
//        if (customerCommonList.size() < 1) {
//            return new ResponseJson(500, "不存在相关客诉信息!", 500);
//        } else {
//            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
//            rj.addResponseKeyValue("customer", customerCommonList.get(0));
//            return rj;
//        }
//    }


    /**
     * 申请邮费
     *
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:applyPostage:customer")
    @RequestMapping(value = "/apply_postage")
    public ResponseJson applyPostage(HttpServletRequest request, Integer customerId) throws Exception {
        CustomerInfo customerInfo = customerService.getCustomerInfo(customerId);
        if (customerInfo == null) {
            return new ResponseJson(500, "未获取到客诉", 500);
        }

        CmRelation cmRelation = cmRelationService.getCmRelationByCustomerId(customerId);

        if (cmRelation.getRelationBackStatus() == 1) {    //1：未寄回  2：已寄回  3：已收货  4:已签收待确认
            return new ResponseJson(500, "请修改寄回状态，并填写寄回信息", 500);
        }

        if (cmRelation.getRelationBackStatus() == 2) {    //1：未寄回  2：已寄回  3：已收货  4:已签收待确认
            return new ResponseJson(500, "产品正在寄回中！", 500);
        }

        if (cmRelation.getRelationIsTransfer() == 0) {    //relationIsTransfer 是否需要转账邮费  0:不需要 10:需要转账
            return new ResponseJson(500, "请修改邮费转账状态，并填写邮费信息", 500);
        }

        if (cmRelation.getRelationBackPostage() == null || cmRelation.getRelationBackPostage() == 0  //relationBackPostage
                || cmRelation.getRelationAlipay() == null || cmRelation.getRelationAlipayName() == null) {
            return new ResponseJson(500, "请填写邮费信息", 500);
        }

        if (customerInfo.getCompanyId() == null || customerInfo.getCompanyId() == 0) {
            return new ResponseJson(500, "未正确选择销售公司", 500);
        }

        Postage age = new Postage();
        age.setCustomerId(customerInfo.getCustomerId());    //客诉id
        List<Postage> postageList = postageService.listPostage(age);
        if (postageList != null && postageList.size() > 0) {
            return new ResponseJson(500, "该条客诉已在申请邮费中了", 500);
        }

        ResponseJson rj = new ResponseJson(200, "可以申请邮费", 200);
        rj.addResponseKeyValue("customerCommon", cmRelation);
        rj.addResponseKeyValue("customerInfo", customerInfo);
        return rj;
    }

    /**
     * 申请邮费
     *
     * @return
     */
    @ResponseBody
    @RequiresPermissions("customer:applyPostage:customer")
    @RequestMapping(value = "/add_postage")
    public ResponseJson addPostage(HttpServletRequest request, Integer customerId, String postageLogisticsImg) throws Exception {
        CustomerInfo customerInfo = customerService.getCustomerInfo(customerId);
        if (customerInfo == null) {
            return new ResponseJson(500, "未获取到客诉", 500);
        }

        CmRelation cmRelation = cmRelationService.getCmRelationByCustomerId(customerId);

        if (cmRelation.getRelationBackStatus() == 1) {    //1：未寄回  2：已寄回  3：已收货  4:已签收待确认
            return new ResponseJson(500, "请修改寄回状态，并填写寄回信息", 500);
        }

        if (cmRelation.getRelationBackStatus() == 2) {    //1：未寄回  2：已寄回  3：已收货  4:已签收待确认
            return new ResponseJson(500, "产品正在寄回中！", 500);
        }

        if (cmRelation.getRelationIsTransfer() == 0) {    //relationIsTransfer 是否需要转账邮费  0:不需要 10:需要转账
            return new ResponseJson(500, "请修改邮费转账状态，并填写邮费信息", 500);
        }

        if (cmRelation.getRelationBackPostage() == null || cmRelation.getRelationBackPostage() == 0  //relationBackPostage
                || cmRelation.getRelationAlipay() == null || cmRelation.getRelationAlipayName() == null) {
            return new ResponseJson(500, "请填写邮费信息", 500);
        }

        if (customerInfo.getCompanyId() == null || customerInfo.getCompanyId() == 0) {
            return new ResponseJson(500, "未正确选择销售公司", 500);
        }

        Postage age = new Postage();
        age.setCustomerId(customerInfo.getCustomerId());    //客诉id
        List<Postage> postageList = postageService.listPostage(age);
        if (postageList != null && postageList.size() > 0) {
            return new ResponseJson(500, "该条客诉已在申请邮费中了", 500);
        }

        String orderId = "";
        for (SalesOrder salesOrder : cmRelation.getSalesOrderList()) {
            if ("".equals(orderId)) {
                orderId = salesOrder.getSalesOrderId();
            } else {
                orderId += "," + salesOrder.getSalesOrderId();
            }
        }

        Integer flag = 0;
        Postage postage = new Postage();
        postage.setCompanyId(customerInfo.getCompanyId());      //销售公司
        postage.setAdminId(customerInfo.getAdminId());      //客服
        postage.setCustomerId(customerInfo.getCustomerId());        //客诉id
        postage.setPostageCustomerStatus(2);            //------考虑手动点, 直接变为申请中
        postage.setPostageManagerStatus(1);     //------考虑手动点, 直接变为申请中
        postage.setPostageOrderSource(customerInfo.getStoreId());   //店铺id
//        postage.setPostageTreatmentMethod(cmRelation.getProcMethodId()); //处理方式
        postage.setSalesOrderId(orderId);       //efast订单号
        postage.setPostageClientName(cmRelation.getRelationBackName());
        postage.setPostageClientTel(cmRelation.getRelationBackTel());
        postage.setPostageClientAddress(cmRelation.getRelationSendAddress());
        postage.setPostageLogisticsCompany(cmRelation.getRelationBackLogisticsCompany());
        postage.setPostageLogisticsNo(cmRelation.getRelationBackLogisticsNo());
        postage.setPostageAmount(cmRelation.getRelationBackPostage());  //寄回邮费
        postage.setPostageAlipay(cmRelation.getRelationAlipay());   //支付宝账户
        postage.setPostageAlipayName(cmRelation.getRelationAlipayName());   //支付宝账号名称
        postage.setPostageLogisticsImg(postageLogisticsImg);
        flag = postageService.savePostage(postage);

        if (flag < 1) {
            return new ResponseJson(500, "申请失败", 500);
        }

        ResponseJson rj = new ResponseJson(200, "申请成功，请前往邮费转账列表查看", 200);
        return rj;
    }


    /**
     * 根据客诉id查询产品类型
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequestMapping("/getProductType")
    public ResponseJson getProductType(HttpServletRequest request) throws Exception {
        String customerId = request.getParameter("customerId");
        if (!StringUtils.isNotEmpty(customerId)) {
            return new ResponseJson(500, "查询产品类型失败!", 500);
        }
        //查询客诉产品类型
        ProductType productType = productService.getProductType(Integer.valueOf(customerId));
        if (productType == null) {
            return new ResponseJson(500, "未找到产品类型!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("productType", productType);
            return rj;
        }
    }

    /**
     * 根据客户信息查询旧的客诉信息
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequestMapping("/selectOnCustomer")
    public ResponseJson listOnCustomer(HttpServletRequest request, CustomerInfo customerInfo) throws Exception {
        if (customerInfo == null) {
            return new ResponseJson(500, "查询客诉失败!", 500);
        }
        List<CustomerInfo> onCustomerList = customerService.listOnCustomer(customerInfo);
        if (onCustomerList.size() == 0) {
            return new ResponseJson(500, "未找到客诉!", 500);
        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("onCustomerList", onCustomerList);
            return rj;
        }
    }

    /**
     * 根据efast订单号查询efast订单物流信息
     *
     * @param request
     * @return
     * @throws Exception
     */
    @ResponseBody
    @RequestMapping("/getefastOrder")
    public ResponseJson getEfastOrderInfo(HttpServletRequest request, String efastOrderId) throws Exception {
        if (efastOrderId == null) {
            return new ResponseJson(500, "查询失败!", 500);
        }
        JSONObject orderInfo = efastOrderService.getOrderFormEfastByOrderId(efastOrderId);
        if (orderInfo == null) {
            return new ResponseJson(500, "查询失败!", 500);
        } else if (!orderInfo.has("orders")) {
            return new ResponseJson(500, "查询失败!", 500);

        } else {
            ResponseJson rj = new ResponseJson(200, "查询成功", 200);
            rj.addResponseKeyValue("orderInfo", orderInfo.toString());
            return rj;
        }
    }


    /**
     * 下载客诉信息 (2018-05-29)
     *
     * @param request
     * @param res
     * @param
     * @throws Exception
     */
    @RequestMapping("/download_customer_excel")
    public void downloadEfastOrderExcel(HttpServletRequest request, HttpServletResponse res) throws Exception {
        List<CustomerStatisticalInfo> customerList = customerService.listStatisticalCustomer();
        String[] cells = {
                "日期", "姓名", "联系电话", "类别", "来源入口",
                "问题类别", "小类名称", "客诉问题", "处理过程", "购买日期",
                "处理结果", "销售公司", "销售渠道", "产品型号", "产品颜色",
                "产品数量", "寄回快递", "寄回单号", "签收日期",
                "状态", "寄出快递", "寄出快递", "开箱损", "二次客诉", "跟进客服", "工厂报价", "客户报价"
        };
        List<CustomerStatisticalInfo> customerStatisticalInfoList = new ArrayList<>();
        SimpleDateFormat format = new SimpleDateFormat("yyyy-MM-dd");
        for (CustomerStatisticalInfo customerInfo : customerList) {
            //新建一个容器
            CustomerStatisticalInfo customer = new CustomerStatisticalInfo();
            //将数据copy到新容器
            BeanUtils.copyProperties(customerInfo, customer);
            CustomerCommon customerCommon = new CustomerCommon();
            customerCommon.setCustomerId(customerInfo.getCustomerId());
            customerCommon.setRelationId(customerInfo.getRelationId());
            List<CustomerCommon> listCustomerCommon = customerService.listCustomerCommons(customerCommon);
            if(listCustomerCommon.size() > 0) {
                for (CustomerCommon common : listCustomerCommon) {
                    if (common.getSalesOrderList().size() > 0) {
                        for (SalesOrder salesOrder : common.getSalesOrderList()) {
                            if (salesOrder.getSalesOrderItemList().size() > 0) {
                                for (SalesOrderItem salesOrderItem : salesOrder.getSalesOrderItemList()) {
                                    //将数据copy到新容器
                                    CustomerStatisticalInfo customers = new CustomerStatisticalInfo();
                                    BeanUtils.copyProperties(customer, customers);
                                    customers.setRelationBackLogisticsCompany(common.getRelationBackLogisticsCompany());
                                    customers.setRelationBackLogisticsNo(common.getRelationBackLogisticsNo());
                                    customers.setRelationSendLogisticsCompany(common.getRelationSendLogisticsCompany());
                                    customers.setRelationSendLogisticsNo(common.getRelationSendLogisticsNo());
                                    customers.setRelationBackStatus(String.valueOf(common.getRelationBackStatus()));
                                    customers.setRelationBackReceiptDate(common.getRelationBackReceiptDate() == null?null:format.format(common.getRelationBackReceiptDate()));
                                    customers.setSalesPayTime(salesOrder.getSalesPayTime());
                                    customers.setItemProductName(salesOrderItem.getItemProductName());
                                    customers.setItemProductColor(salesOrderItem.getItemProductColor());
                                    customers.setItemNum(String.valueOf(salesOrderItem.getItemNum()));
                                    customers.setRelationFactoryCosts(common.getRelationFactoryCosts());
                                    customers.setRelationCustomerCosts(common.getRelationCustomerCosts());
                                    customerStatisticalInfoList.add(customers);
                                }
                            } else {
                                customerStatisticalInfoList.add(customer);
                            }
                        }
                    } else {
                        customerStatisticalInfoList.add(customer);
                    }

                }
            }else{
                customerStatisticalInfoList.add(customer);
            }
        }
            //导出订单Excel并下载
            customerExcel(request,res,cells,customerStatisticalInfoList);

        }


    /**
     * 导出订单Excel并下载
     * @param request
     * @param res
     * @param cells
     * @throws Exception
     */
    public void customerExcel(HttpServletRequest request,HttpServletResponse res,
                                String[] cells,List<CustomerStatisticalInfo> customerList) throws Exception {

        //创建一个workbook，对应一个Excel文件
        HSSFWorkbook wb = new HSSFWorkbook();
        //在workbook中添加一个sheet，对应Excel中的一个sheet
        HSSFSheet sheet = wb.createSheet("导出订单");
        //在sheet中添加表头第0行，老版本poi对excel行数列数有限制short
        HSSFRow row = sheet.createRow((int) 0);
        //创建单元格，设置值表头，设置表头居中
        HSSFCellStyle style = wb.createCellStyle();
        //居中格式
        style.setAlignment(HSSFCellStyle.ALIGN_CENTER);
        //设置表头

        if (cells == null || cells.length == 0) {
            return;
        }
        //循环设置表头
        HSSFCell cell = null;
        for (int i = 0;i < cells.length;i++) {
            String name = cells[i];
            cell = row.createCell(i);
            cell.setCellValue(name);
            cell.setCellStyle(style);
        }
        SimpleDateFormat format = new SimpleDateFormat("yyyy-MM-dd");
        for (int i = 0; i < customerList.size(); i++) {
            row = sheet.createRow((int) i + 1);
            CustomerStatisticalInfo customerStatisticalInfo = customerList.get(i);

            String createTime = "";
            if(customerStatisticalInfo.getCreateTime() != null){
                createTime = format.format(customerStatisticalInfo.getCreateTime());
            }

            String salesPayTime = "";
            if(customerStatisticalInfo.getSalesPayTime() != null ){
                salesPayTime = format.format(customerStatisticalInfo.getSalesPayTime());
            }
            String backLogisticsCompany = "";
            if(customerStatisticalInfo.getRelationBackLogisticsCompany() != null){
                backLogisticsCompany = KuaiDi100.replace(customerStatisticalInfo.getRelationBackLogisticsCompany());
            }
            String backStatus = "未知";
            if(customerStatisticalInfo.getRelationBackStatus() != null){
                if(customerStatisticalInfo.getRelationBackStatus().equals("1")){
                    backStatus = "未寄回";
                }
                if(customerStatisticalInfo.getRelationBackStatus().equals("2")){
                    backStatus = "已寄回";
                }
                if(customerStatisticalInfo.getRelationBackStatus().equals("3")){
                    backStatus = "已收货";
                }
            }
            String sendLogisticsCompany = "";
            if(customerStatisticalInfo.getRelationSendLogisticsCompany() != null){
                sendLogisticsCompany = KuaiDi100.replace(customerStatisticalInfo.getRelationSendLogisticsCompany());
            }

            // 创建单元格，设置值
            row.createCell(0).setCellValue(createTime);
            row.createCell(1).setCellValue(customerStatisticalInfo.getCustomerName() == null ? null : customerStatisticalInfo.getCustomerName());
            row.createCell(2).setCellValue(customerStatisticalInfo.getCustomerTel() == null ? null : customerStatisticalInfo.getCustomerTel());
            row.createCell(3).setCellValue(customerStatisticalInfo.getCounselType() == null ? null : customerStatisticalInfo.getCounselType());
            row.createCell(4).setCellValue(customerStatisticalInfo.getSourceType() == null ? null : customerStatisticalInfo.getSourceType());
            row.createCell(5).setCellValue(customerStatisticalInfo.getComplaintClassName() == null ? null : customerStatisticalInfo.getComplaintClassName());
            row.createCell(6).setCellValue(customerStatisticalInfo.getSmallClassName() == null ? null : customerStatisticalInfo.getSmallClassName());
            row.createCell(7).setCellValue(customerStatisticalInfo.getDescribeTitle() == null ? null : customerStatisticalInfo.getDescribeTitle());
            row.createCell(8).setCellValue(customerStatisticalInfo.getDescribeHandleDesc() == null ? null : customerStatisticalInfo.getDescribeHandleDesc());
            row.createCell(9).setCellValue(salesPayTime);
            row.createCell(10).setCellValue(customerStatisticalInfo.getCustomerIsSolve() == null ? null : customerStatisticalInfo.getCustomerIsSolve());
            row.createCell(11).setCellValue(customerStatisticalInfo.getCompanyName() == null ? null : customerStatisticalInfo.getCompanyName());
            row.createCell(12).setCellValue(customerStatisticalInfo.getStoreName() == null ? null : customerStatisticalInfo.getStoreName());
            row.createCell(13).setCellValue(customerStatisticalInfo.getItemProductName() == null ? null : customerStatisticalInfo.getItemProductName());
            row.createCell(14).setCellValue(customerStatisticalInfo.getItemProductColor() == null ? null : customerStatisticalInfo.getItemProductColor());
            row.createCell(15).setCellValue(customerStatisticalInfo.getItemNum() == null ? null : customerStatisticalInfo.getItemNum());
            row.createCell(16).setCellValue(backLogisticsCompany);
            row.createCell(17).setCellValue(customerStatisticalInfo.getRelationBackLogisticsNo() == null ? null : customerStatisticalInfo.getRelationBackLogisticsNo());
            row.createCell(18).setCellValue(customerStatisticalInfo.getRelationBackReceiptDate() == null ? null : customerStatisticalInfo.getRelationBackReceiptDate());
            row.createCell(19).setCellValue(backStatus);
            row.createCell(20).setCellValue(sendLogisticsCompany);
            row.createCell(21).setCellValue(customerStatisticalInfo.getRelationSendLogisticsNo() == null ? null : customerStatisticalInfo.getRelationSendLogisticsNo());
            row.createCell(22).setCellValue(customerStatisticalInfo.getCustomerOutDamaged() == null ? null : customerStatisticalInfo.getCustomerOutDamaged());
            row.createCell(23).setCellValue(customerStatisticalInfo.getCustomerSecondaryCustomer() == null ? null : customerStatisticalInfo.getCustomerSecondaryCustomer());
            row.createCell(24).setCellValue(customerStatisticalInfo.getAdminName() == null ? null : customerStatisticalInfo.getAdminName());
            if(customerStatisticalInfo.getRelationFactoryCosts() == null){
                row.createCell(25).setCellValue("");
            }else{
                row.createCell(25).setCellValue(customerStatisticalInfo.getRelationFactoryCosts());
            }
            if(customerStatisticalInfo.getRelationCustomerCosts() == null){
                row.createCell(26).setCellValue("");
            }else{
                row.createCell(26).setCellValue(customerStatisticalInfo.getRelationCustomerCosts());
            }

        }
        //下载导出订单Excel
        downloadCustomerExcel(res,wb);
    }

    /**
     * 下载导出客诉到Excel
     * @param res
     * @param wb
     * @throws Exception
     */
    public void downloadCustomerExcel(HttpServletResponse res, HSSFWorkbook wb) throws Exception{
        SimpleDateFormat format = new SimpleDateFormat("yyyy-MM-dd");
        String fileName = format.format(new Date()) + "客诉报表";
        ByteArrayOutputStream os = new ByteArrayOutputStream();
        wb.write(os);
        byte[] content = os.toByteArray();
        InputStream is = new ByteArrayInputStream(content);
        // 设置response参数，可以打开下载页面
        res.reset();
        res.setContentType("application/vnd.ms-excel;charset=utf-8");
        res.setHeader("Content-Disposition", "attachment;filename="
                + new String((fileName + ".xls").getBytes(), "iso-8859-1"));
        ServletOutputStream out = res.getOutputStream();
        BufferedInputStream bis = null;
        BufferedOutputStream bos = null;
        try {
            bis = new BufferedInputStream(is);
            bos = new BufferedOutputStream(out);
            byte[] buff = new byte[2048];
            int bytesRead;
            // Simple read/write loop.
            while (-1 != (bytesRead = bis.read(buff, 0, buff.length))) {
                bos.write(buff, 0, bytesRead);
            }
        } catch (Exception e) {
            // TODO: handle exception
            e.printStackTrace();
        } finally {
            if (bis != null)
                bis.close();
            if (bos != null)
                bos.close();
        }
    }


    /**
     * 跳转到添加客诉页面
     *
     * @return
     */
    @RequiresPermissions("customer:statistical:customer")
    @RequestMapping(value = "/to_return_statistics")
    public ModelAndView toReturnStatistics(HttpServletRequest request) {
        ModelAndView mv = new ModelAndView("cm/report/return_statistics");
        //获取产品集合，用于页面选择产品
        ProductColor productColor = new ProductColor();
        List<ProductColor> productColorList = productService.listproductAndColor(productColor);
        mv.addObject("productColorList", productColorList);
        //查询店铺
        StoreInfo storeInfo = new StoreInfo();
        List<StoreInfo> storeList = storeInfoService.listStore(storeInfo);
        mv.addObject("storeList", storeList);
        return mv;
    }

    /**
     * 退换货统计
     * @param request
     * @param salesOrder
     * @return
     */
    @ResponseBody
    @RequestMapping("/return_statistics")
    public ResponseJson returnStatistics(HttpServletRequest request,SalesOrder salesOrder){
        if(salesOrder.getStartDate() == null){
            Date now = new Date();
            Calendar c = Calendar.getInstance();
            c.setTime(now);
            c.set(Calendar.DAY_OF_YEAR, 1);
            c.set(Calendar.HOUR, 0);
            c.set(Calendar.MINUTE, 0);
            c.set(Calendar.SECOND, 0);
            salesOrder.setStartDate(c.getTime());
            c.add(Calendar.YEAR, 1);
            c.set(Calendar.DAY_OF_YEAR, -1);
            c.set(Calendar.HOUR, 23);
            c.set(Calendar.MINUTE, 59);
            c.set(Calendar.SECOND, 59);
            salesOrder.setEndDate(c.getTime());
        }
        if(salesOrder.getItemColorBar() != null && !salesOrder.getItemColorBar().equals("")){
            List<String> listColorBar = Arrays.asList(salesOrder.getItemColorBar().split(","));
            salesOrder.setListColorBar(listColorBar);
        }
        /*销售总数*/
        List<ReturnStatisticsInfo> listTotalSales = customerService.salesTotalSales(salesOrder);
        /*总换货*/
        List<ReturnStatisticsInfo> listTotalExchange = customerService.salesTotalExchange(salesOrder);
        /*总退货*/
        List<ReturnStatisticsInfo> listTotalReturn = customerService.salesTotalReturn(salesOrder);
        /*二次换货*/
        List<ReturnStatisticsInfo> listSecondaryChangeNew = customerService.salesSecondaryChangeNew(salesOrder);
        /*二次换新退货*/
        List<ReturnStatisticsInfo> listReturnForSecond = customerService.salesReturnForSecond(salesOrder);
        /*封装数据*/
        List<ReturnStatisticsInfo> listReturnStatisticsInfo = new ArrayList<>();
        boolean isThereAre = false;
        for (int i = 1;i<=12;i++){
            ReturnStatisticsInfo returnStatisticsInfo = new ReturnStatisticsInfo();
            for(int j = 0;j< listTotalSales.size(); j++){
                if(i == listTotalSales.get(j).getMonths()){
                    returnStatisticsInfo.setMonths(i);
                    returnStatisticsInfo.setTotalSales(listTotalSales.get(j).getNum());
                    isThereAre = true;
                }
            }
            if(!isThereAre){
                returnStatisticsInfo.setMonths(i);
                returnStatisticsInfo.setTotalSales(0);
            }
            isThereAre = false;
            listReturnStatisticsInfo.add(returnStatisticsInfo);
        }
        for(int i = 0;i<listReturnStatisticsInfo.size();i++){
            for(int j = 0;j< listTotalExchange.size(); j++){
                if(i+1 == listTotalExchange.get(j).getMonths()){
                    listReturnStatisticsInfo.get(i).setTotalExchange(listTotalExchange.get(j).getNum());
                    isThereAre = true;
                }
            }
            if(!isThereAre){
                listReturnStatisticsInfo.get(i).setTotalExchange(0);
            }
            isThereAre = false;
            for(int j = 0;j< listTotalReturn.size(); j++){
                if(i+1 == listTotalReturn.get(j).getMonths()){
                    listReturnStatisticsInfo.get(i).setTotalReturn(listTotalReturn.get(j).getNum());
                    isThereAre = true;
                }
            }
            if(!isThereAre){
                listReturnStatisticsInfo.get(i).setTotalReturn(0);
            }
            isThereAre = false;
            for(int j = 0;j< listSecondaryChangeNew.size(); j++){
                if(i+1 == listSecondaryChangeNew.get(j).getMonths()){
                    listReturnStatisticsInfo.get(i).setSecondaryChangeNew(listSecondaryChangeNew.get(j).getNum());
                    isThereAre = true;
                }
            }
            if(!isThereAre){
                listReturnStatisticsInfo.get(i).setSecondaryChangeNew(0);
            }
            isThereAre = false;
            for(int j = 0;j< listReturnForSecond.size(); j++){
                if(i+1 == listReturnForSecond.get(j).getMonths()){
                    listReturnStatisticsInfo.get(i).setReturnForSecond(listReturnForSecond.get(j).getNum());
                    isThereAre = true;
                }
            }
            if(!isThereAre){
                listReturnStatisticsInfo.get(i).setReturnForSecond(0);
            }
            isThereAre = false;
        }
        ResponseJson rj = new ResponseJson(200, "查询成功", 200);
        rj.addResponseKeyValue("listReturnStatisticsInfo", listReturnStatisticsInfo);
        return rj;
    }


    @RequestMapping("/to_add_customer_list")
    public ModelAndView toAddCustomerList(HttpServletRequest request) throws Exception {
        ModelAndView mv = new ModelAndView("cm/customer/add_custome_list");
        return mv;
    }

    @ResponseBody
    @RequestMapping("/add_customer_list")
    public ResponseJson addCustomerList(HttpServletRequest request, CustomerInfo customer,
            @RequestParam(value = "pageSize", defaultValue = "10", required = false) Integer pageSize,
            @RequestParam(value = "pageNO", defaultValue = "1", required = false) Integer pageNO,
            @RequestParam(value = "totalNum", defaultValue = "0", required = false) Integer totalNum) throws Exception {

        PagedResult<CustomerInfo> pagedResult = customerService.listCustomer(pageNO, pageSize, customer, totalNum == 0);
        if (totalNum != 0) {
            pagedResult.setTotal(totalNum);
        }
//
//        //查询产品类型集合
//        List<ProductType> typeList = productService.listProductType(new ProductType());
//        //查询客诉类型集合
//        List<ComplaintTypeInfo> complaintTypeList = complaintTypeInfoService.listComplaintTypeInfo(new ComplaintTypeInfo());
//        //查询客诉类型集合
//        List<ComplaintSmallClassInfo> complaintSmallClassInfoList = complaintSmallClassInfoService.listComplaintSmallClassInfo(new ComplaintSmallClassInfo());

        //查询跟进客服集合
        Admin admin = new Admin();
        admin.setAdminDept(3);
        admin.setAdminStatus(1);
        List<Admin> adminList = sysService.listSelectAdmin(admin);

        ResponseJson rj = ResponseJson.getSUCCESS();
//        rj.addResponseKeyValue("typeList",typeList);
//        rj.addResponseKeyValue("complaintTypeList",complaintTypeList);
//        rj.addResponseKeyValue("complaintSmallClassInfoList",complaintSmallClassInfoList);
        rj.addResponseKeyValue("adminList",adminList);
        rj.addResponseKeyValue("customerList",pagedResult.getDataList());
        return rj;
    }

}