CustomerServiceImpl.java 88 KB

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  1. package com.iamberry.rst.service.cm;
  2. import com.github.pagehelper.PageHelper;
  3. import com.iamberry.rst.core.cm.*;
  4. import com.iamberry.rst.core.order.*;
  5. import com.iamberry.rst.core.page.PagedResult;
  6. import com.iamberry.rst.faces.cm.CustomerCommonService;
  7. import com.iamberry.rst.faces.cm.CustomerService;
  8. import com.iamberry.rst.faces.cm.RelationOrderService;
  9. import com.iamberry.rst.faces.order.EfastOrderService;
  10. import com.iamberry.rst.service.address.mapper.AddressMapper;
  11. import com.iamberry.rst.service.cm.mapper.*;
  12. import com.iamberry.rst.service.product.mapper.ProductMapper;
  13. import com.iamberry.rst.util.CustomerCommonUtil;
  14. import com.iamberry.rst.util.PageUtil;
  15. import net.sf.json.JSONObject;
  16. import org.slf4j.Logger;
  17. import org.slf4j.LoggerFactory;
  18. import org.springframework.beans.factory.annotation.Autowired;
  19. import org.springframework.stereotype.Service;
  20. import org.springframework.transaction.annotation.Transactional;
  21. import java.util.*;
  22. @Service
  23. public class CustomerServiceImpl implements CustomerService {
  24. private static Logger logger = LoggerFactory.getLogger(CustomerServiceImpl.class);
  25. @Autowired
  26. private CustomerInfoMapper customerInfoMapper;
  27. @Autowired
  28. private RepairMapper repairMapper;
  29. @Autowired
  30. private BackGoodsMapper backGoodsMapper;
  31. @Autowired
  32. private NoreasonBackMapper noreasonBackMapper;
  33. @Autowired
  34. private ReissueMapper reissueMapper;
  35. @Autowired
  36. private RenewedMapper renewedMapper;
  37. @Autowired
  38. private ClosedFittingMapper closedFittingMapper;
  39. @Autowired
  40. private ClosedProdcueMapper closedProdcueMapper;
  41. @Autowired
  42. private SendProdcueMapper sendProdcueMapper;
  43. @Autowired
  44. private SendFittingMapper sendFittingMapper;
  45. @Autowired
  46. private SalesOrderMapper salesOrderMapper;
  47. @Autowired
  48. private CustomerService customerService;
  49. @Autowired
  50. private VisitMapper visitMapper; //回访
  51. @Autowired
  52. private ComplaintSignclosedInfoMapper complaintSignclosedInfoMapper; //仓储
  53. @Autowired
  54. private ComplaintDetectInfoMapper complaintDetectInfoMapper; //品检
  55. @Autowired
  56. private QuestionDescribeMapper questionDescribeMapper; //客诉问题
  57. @Autowired
  58. private AddressMapper addressMapper; //地址
  59. @Autowired
  60. private ProductMapper productMapper; //产品
  61. @Autowired
  62. private ComplaintSignclosedProductInfoMapper complaintSignclosedProductInfoMapper;
  63. @Autowired
  64. private FittingsInfoMapper fittingsInfoMapper;
  65. @Autowired
  66. private EfastOrderService efastOrderService;
  67. @Autowired
  68. private StoreInfoMapper storeInfoMapper;
  69. @Autowired
  70. private CustomerCommonService customerCommonService;
  71. @Autowired
  72. private RelationOrderService relationOrderService;
  73. @Override
  74. public CustomerInfo getCustomerInfo(Integer customerId) {
  75. return customerInfoMapper.getCustomerInfo(customerId);
  76. }
  77. @Override
  78. @Transactional
  79. public Integer saveCustomerInfo(CustomerInfo customerInfo,SalesOrder salesOrder){
  80. Integer isNeedSelectOrder = customerInfo.getIsNeedSelectOrder();
  81. List<SalesOrder> orderList = new ArrayList<>();
  82. //添加客诉基本信息
  83. Integer flag = 0;
  84. flag = customerInfoMapper.insert(customerInfo);
  85. if(flag < 1){
  86. throw new RuntimeException("添加客诉失败");
  87. }
  88. logger.info("-----------添加客诉-添加客诉基本信息---------------");
  89. QuestionDescribe questionDescribe = new QuestionDescribe();
  90. questionDescribe.setCustomerId(customerInfo.getCustomerId());
  91. questionDescribe.setDescribeTitle(customerInfo.getDescribeTitle()); //客诉问题标题
  92. questionDescribe.setDescribeContent(customerInfo.getDescribeContent()); //客诉问题描述
  93. questionDescribe.setDescribeHandleDesc(customerInfo.getDescribeHandleDesc()); //处理描述
  94. flag = questionDescribeMapper.insert(questionDescribe);
  95. if(flag < 1){
  96. throw new RuntimeException("添加客诉问题失败");
  97. }
  98. logger.info("-----------添加客诉-添加客诉问题---------------");
  99. if ("2".equals(customerInfo.getCustomerIsVisit())) {
  100. Visit visit = new Visit();
  101. visit.setCustomerId(customerInfo.getCustomerId());
  102. visit.setAdminId(customerInfo.getAdminId());
  103. visit.setDesignatedAdminId(customerInfo.getVisitAdminId());
  104. visit.setVisitName(customerInfo.getVisitName());
  105. visit.setVisitTel(customerInfo.getVisitTel());
  106. visit.setVisitDate(customerInfo.getVisitDate());
  107. visit.setVisitTimeSelect(customerInfo.getVisitTimeSelect());
  108. visit.setVisitStatus(1); //回访状态
  109. flag = visitMapper.addVisitInfo(visit);
  110. if(flag < 1){
  111. throw new RuntimeException("添加客诉回访信息失败");
  112. }
  113. logger.info("-----------添加客诉-添加客诉回访信息---------------");
  114. }
  115. if (2 == customerInfo.getCustomerCounselType() &&
  116. (customerInfo.getCustomerIsSolve() == 3 || customerInfo.getCustomerIsSolve() == 4 || customerInfo.getCustomerIsSolve() == 5 ||
  117. customerInfo.getCustomerIsSolve() == 6 || customerInfo.getCustomerIsSolve() == 7)
  118. ){
  119. if(isNeedSelectOrder == 1){
  120. SalesOrder so = new SalesOrder();
  121. if(salesOrder.getIds()!= null && salesOrder.getIds().indexOf("_") > -1){
  122. String[] salesIds = salesOrder.getIds().split("_");
  123. so.setSalesIds(salesIds);
  124. orderList = salesOrderMapper.listSalesOrder(so);
  125. logger.info("-----------添加客诉-查询订单--------------");
  126. if(orderList == null || orderList.size() < 1){
  127. logger.info("-----------添加客诉-订单为空-请重新添加订单 --------------");
  128. throw new RuntimeException("添加客诉-订单为空-请重新添加订单");
  129. }
  130. }
  131. }
  132. CustomerCommon customerCommon = customerInfo.getCustomerCommon();
  133. customerCommon.setCustomerId(customerInfo.getCustomerId()); //设置客诉id
  134. customerCommon.setRelationBackStatus(1); //寄回状态 1:未寄回
  135. customerCommon.setRelationSendStatus(1); //寄送状态 1:未寄送
  136. customerCommon.setRelationState(1); //状态 默认使用中
  137. customerCommon.setTransactionNumber(customerInfo.getTransactionNumber()); //外部交易号
  138. // TODO: 2018/3/27 是否转账邮费,默认为不需要转账 : 0
  139. customerCommon.setRelationIsTransfer(0); //是否已转账邮费
  140. customerCommon.setRelationBackPostage(0); //邮费默认为0
  141. customerCommon.setRelationBackName(customerCommon.getRelationSendName()); //姓名
  142. customerCommon.setRelationBackTel(customerCommon.getRelationSendTel()); //电话号码
  143. /* 初始化产品类型,名称,配件名称 */
  144. customerService.setName(customerCommon);
  145. logger.info("-----------添加客诉-初始化产品,配件信息--------------");
  146. ComplaintDetectInfo complaintDetectInfo = new ComplaintDetectInfo(); //品质检测
  147. ComplaintSignclosedInfo complaintSignclosedInfo = new ComplaintSignclosedInfo(); //客诉-签收表
  148. Map<String,Object> map;
  149. boolean isReturn = false;
  150. switch (customerInfo.getCustomerIsSolve()) { //处理结果: 1:已解决 2:未解决 3:换新 4:维修 5:补发 6:退货 7:无理由退货
  151. case 3: //换新
  152. // customerService.chargebackEfastOrder(customerCommon,salesOrder,2); //原订单生成退单
  153. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //换新需要向Efast推送一条换新发货的订单
  154. // if(map.get("status") == 1){
  155. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  156. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  157. // }else{
  158. // throw new RuntimeException("换新创建Efast订单失败");
  159. // }
  160. //complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  161. //customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  162. //complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  163. //customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  164. break;
  165. case 4: //维修
  166. // customerService.chargebackEfastOrder(customerCommon,salesOrder,2); //原订单生成退单
  167. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //维修需要向Efast推送一条维修发货的订单
  168. // if(map.get("status") == 1){
  169. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  170. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  171. // }else{
  172. // throw new RuntimeException("维修创建Efast订单失败");
  173. // }
  174. //complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  175. //customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  176. //complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  177. //customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  178. break;
  179. case 5: //补发 不用创建仓储签收任务
  180. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //补发需要向Efast推送一条发货的订单
  181. // if(map.get("status") == 1){
  182. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  183. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  184. // }else{
  185. // throw new RuntimeException("补发创建Efast订单失败");
  186. // }
  187. break;
  188. case 6: //退货
  189. // customerService.chargebackEfastOrder(customerCommon,salesOrder,3); //原订单生成退单
  190. //complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  191. //customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  192. //complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  193. //customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  194. break;
  195. case 7: //无理由退货
  196. // customerService.chargebackEfastOrder(customerCommon,salesOrder,3); //原订单生成退单
  197. //complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  198. //customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  199. //complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  200. //customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  201. break;
  202. }
  203. logger.info("-----------添加客诉-创建仓储/品检成功--------------");
  204. customerCommon.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储id
  205. /*将公共的对象 转换换新/维修/退款等*/
  206. Object object = CustomerCommonUtil.getRelation(customerInfo.getCustomerIsSolve(), customerCommon);
  207. Integer relationId = 0;
  208. Integer orderStatus = 1;
  209. switch (customerInfo.getCustomerIsSolve()) { //处理结果: 1:已解决 2:未解决 3:换新 4:维修 5:补发 6:退货 7:无理由退货
  210. case 3: //换新
  211. Renewed renewed = (Renewed) object;
  212. flag = renewedMapper.insert(renewed);
  213. relationId = renewed.getRenewedId();
  214. orderStatus = 2;
  215. break;
  216. case 4: //维修
  217. Repair repair = (Repair) object;
  218. flag = repairMapper.insert(repair);
  219. relationId = repair.getRepairId();
  220. orderStatus = 4;
  221. break;
  222. case 5: //补发
  223. Reissue reissue = (Reissue) object;
  224. flag = reissueMapper.insert(reissue);
  225. relationId = reissue.getReissueId();
  226. orderStatus = 5;
  227. break;
  228. case 6: //退货
  229. BackGoods backGoods = (BackGoods) object;
  230. flag = backGoodsMapper.insert(backGoods);
  231. relationId = backGoods.getBackGoodsId();
  232. orderStatus = 3;
  233. break;
  234. case 7: //无理由退货
  235. NoreasonBack noreasonBack = (NoreasonBack) object;
  236. flag = noreasonBackMapper.insert(noreasonBack);
  237. relationId = noreasonBack.getNoreasonBackId();
  238. orderStatus = 3;
  239. break;
  240. }
  241. if (flag < 1) {
  242. throw new RuntimeException("添加客诉处理结果失败");
  243. }
  244. logger.info("-----------添加客诉-添加换新/维修/补发/退货/无理由退货信息成功--------------");
  245. /*添加客诉-添加处理与订单关联表*/
  246. List<RelationOrder> relationOrderList = new ArrayList<>();
  247. for (SalesOrder sor : orderList) {
  248. RelationOrder ro = new RelationOrder();
  249. ro.setRelationType(customerInfo.getCustomerIsSolve());
  250. ro.setRelationId(relationId);
  251. ro.setSalesId(sor.getSalesId());
  252. ro.setRelationCustomerId(customerInfo.getCustomerId());
  253. relationOrderList.add(ro);
  254. }
  255. if(relationOrderList != null && relationOrderList.size() > 0){
  256. flag = relationOrderService.saveList(relationOrderList);
  257. if(flag < 1){
  258. throw new RuntimeException("添加客诉,关联订单失败");
  259. }
  260. }
  261. for (SalesOrder sor : orderList) {
  262. SalesOrder newOrder = new SalesOrder(); //salesOrderStatus
  263. newOrder.setSalesId(sor.getSalesId());
  264. newOrder.setSalesOrderStatus(orderStatus);
  265. flag = salesOrderMapper.updateSalesOrder(newOrder);
  266. if(flag < 1){
  267. throw new RuntimeException("添加客诉,修改订单失败");
  268. }
  269. }
  270. logger.info("-----------添加客诉-添加处理与订单关联表--------------");
  271. customerCommon.setRelationId(relationId);
  272. CustomerCommonUtil.setProduceOrFitting(customerInfo.getCustomerIsSolve(),customerCommon);
  273. if(customerCommon.getClosedFittings()!=null && customerCommon.getClosedFittings().size() > 0){
  274. closedFittingMapper.insert(customerCommon.getClosedFittings());
  275. }
  276. if(customerCommon.getClosedProdcues() != null && customerCommon.getClosedProdcues().size()>0){
  277. closedProdcueMapper.insert(customerCommon.getClosedProdcues());
  278. }
  279. if(customerCommon.getSendProdcues() != null && customerCommon.getSendProdcues().size() > 0){
  280. sendProdcueMapper.insert(customerCommon.getSendProdcues());
  281. }
  282. if(customerCommon.getSendFittings() != null && customerCommon.getSendFittings().size() > 0){
  283. sendFittingMapper.insert(customerCommon.getSendFittings());
  284. }
  285. logger.info("-----------添加客诉-寄回寄出产品配件成功--------------");
  286. }
  287. return flag;
  288. }
  289. @Override
  290. @Transactional
  291. public Integer updateCustomerInfo(CustomerInfo customerInfo,SalesOrder salesOrder){
  292. Integer isNeedSelectOrder = customerInfo.getIsNeedSelectOrder();
  293. //查询旧的客诉类型信息
  294. CustomerCommon cc = customerInfo.getCustomerCommon();
  295. cc.setCustomerId(customerInfo.getCustomerId());
  296. List<CustomerCommon> ccList = customerCommonService.listCustomerCommon(cc);
  297. /*if(ccList.size() > 0){
  298. cc = ccList.get(0);
  299. }*/
  300. //删除旧的售后数据
  301. customerService.deleteCustomerAfterSales(customerInfo);
  302. List<SalesOrder> orderList = new ArrayList<>();
  303. //修改客诉基本信息
  304. Integer flag = 0;
  305. flag = customerInfoMapper.updateCustomerInfo(customerInfo);
  306. if(flag < 1){
  307. throw new RuntimeException("修改客诉失败");
  308. }
  309. logger.info("-----------修改客诉-修改客诉基本信息---------------");
  310. QuestionDescribe questionDescribe = new QuestionDescribe();
  311. // questionDescribe.setCustomerId(customerInfo.getCustomerId());
  312. questionDescribe.setDescribeId(customerInfo.getDescribeId());//客诉问题主键
  313. questionDescribe.setDescribeTitle(customerInfo.getDescribeTitle()); //客诉问题标题
  314. questionDescribe.setDescribeContent(customerInfo.getDescribeContent()); //客诉问题描述
  315. questionDescribe.setDescribeHandleDesc(customerInfo.getDescribeHandleDesc()); //处理描述
  316. questionDescribeMapper.updateByPrimaryKeySelective(questionDescribe);
  317. logger.info("-----------修改客诉-修改客诉问题---------------");
  318. if ("2".equals(customerInfo.getCustomerIsVisit())) {
  319. Visit visit = new Visit();
  320. visit.setCustomerId(customerInfo.getCustomerId());
  321. visit.setAdminId(customerInfo.getAdminId());
  322. visit.setDesignatedAdminId(customerInfo.getVisitAdminId());
  323. visit.setVisitName(customerInfo.getVisitName());
  324. visit.setVisitTel(customerInfo.getVisitTel());
  325. visit.setVisitDate(customerInfo.getVisitDate());
  326. visit.setVisitTimeSelect(customerInfo.getVisitTimeSelect());
  327. visit.setVisitStatus(1); //回访状态
  328. flag = visitMapper.addVisitInfo(visit);
  329. if(flag < 1){
  330. throw new RuntimeException("修改客诉回访失败");
  331. }
  332. logger.info("-----------修改客诉-修改客诉回访信息---------------");
  333. }
  334. if (2 == customerInfo.getCustomerCounselType() &&
  335. (customerInfo.getCustomerIsSolve() == 3 || customerInfo.getCustomerIsSolve() == 4 || customerInfo.getCustomerIsSolve() == 5 ||
  336. customerInfo.getCustomerIsSolve() == 6 || customerInfo.getCustomerIsSolve() == 7)
  337. ){
  338. if(isNeedSelectOrder == 1){
  339. SalesOrder so = new SalesOrder();
  340. if(salesOrder.getIds()!= null && salesOrder.getIds().indexOf("_") > -1){
  341. String[] salesIds = salesOrder.getIds().split("_");
  342. so.setSalesIds(salesIds);
  343. orderList = salesOrderMapper.listSalesOrder(so);
  344. logger.info("-----------修改客诉-查询订单--------------");
  345. }
  346. }
  347. CustomerCommon customerCommon = customerInfo.getCustomerCommon();
  348. if(ccList.size() > 0){
  349. cc = ccList.get(0);
  350. customerCommon.setRelationBackStatus(cc.getRelationBackStatus() == null ? 1:cc.getRelationBackStatus()); //寄回状态 1:未寄回
  351. customerCommon.setRelationSendStatus(cc.getRelationSendStatus() == null ? 1:cc.getRelationSendStatus()); //寄送状态 1:未寄送
  352. customerCommon.setRelationIsTransfer(cc.getRelationIsTransfer() == null ? 0:cc.getRelationIsTransfer()); //是否已转账邮费
  353. customerCommon.setRelationBackPostage(cc.getRelationBackPostage() == null ? 0:cc.getRelationBackPostage()); //邮费
  354. //旧的物流公司物流单号支付宝信息 邮费状态 efast订单号
  355. customerCommon.setRelationBackLogisticsCompany(cc.getRelationBackLogisticsCompany());//寄回物流公司
  356. customerCommon.setRelationBackLogisticsNo(cc.getRelationBackLogisticsNo());//寄回物流单号
  357. customerCommon.setRelationAlipay(cc.getRelationAlipay());//转账账户
  358. customerCommon.setRelationAlipayName(cc.getRelationAlipayName());//转账账户 (账户姓名)
  359. customerCommon.setRelationDesc(cc.getRelationDesc());//备注
  360. customerCommon.setRelationSendLogisticsCompany(cc.getRelationSendLogisticsCompany());//寄送物流公司
  361. customerCommon.setRelationSendLogisticsNo(cc.getRelationSendLogisticsNo());//寄送物流单号
  362. customerCommon.setSalesOrderId(cc.getSalesOrderId());//efast订单号
  363. }else{
  364. customerCommon.setRelationBackStatus(1); //寄回状态 1:未寄回
  365. customerCommon.setRelationSendStatus(1); //寄送状态 1:未寄送
  366. customerCommon.setRelationIsTransfer(0); //是否已转账邮费 0:不需要
  367. customerCommon.setRelationBackPostage(0); //邮费默认为0
  368. }
  369. customerCommon.setCustomerId(customerInfo.getCustomerId()); //设置客诉id
  370. customerCommon.setRelationState(1); //状态 默认使用中 //新
  371. if(isNeedSelectOrder == 1){
  372. customerCommon.setOrderId(salesOrder.getSalesId()); //订单id //新
  373. }
  374. customerCommon.setTransactionNumber(customerInfo.getTransactionNumber()); //外部交易号
  375. customerCommon.setIsNeedSelectOrder(isNeedSelectOrder); //是否需要添加订单
  376. customerCommon.setRelationBackName(customerCommon.getRelationSendName()); //姓名//新
  377. customerCommon.setRelationBackTel(customerCommon.getRelationSendTel()); //电话号码//新
  378. /* 初始化产品类型,名称,配件名称 */
  379. customerService.setName(customerCommon);
  380. logger.info("-----------修改客诉-初始化产品,配件信息--------------");
  381. ComplaintDetectInfo complaintDetectInfo = new ComplaintDetectInfo(); //品质检测
  382. ComplaintSignclosedInfo complaintSignclosedInfo = new ComplaintSignclosedInfo(); //客诉-签收表
  383. Map<String,Object> map;
  384. boolean isReturn = false;
  385. switch (customerInfo.getCustomerIsSolve()) { //处理结果: 1:已解决 2:未解决 3:换新 4:维修 5:补发 6:退货 7:无理由退货
  386. case 3: //换新
  387. // customerService.chargebackEfastOrder(customerCommon,salesOrder,2); //原订单生成退单
  388. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //换新需要向Efast推送一条换新发货的订单
  389. // if(map.get("status") == 1){
  390. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  391. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  392. // }else{
  393. // throw new RuntimeException("换新创建Efast订单失败");
  394. // }
  395. // complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  396. // customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  397. // complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  398. // customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  399. break;
  400. case 4: //维修
  401. // customerService.chargebackEfastOrder(customerCommon,salesOrder,2); //原订单生成退单
  402. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //维修需要向Efast推送一条维修发货的订单
  403. // if(map.get("status") == 1){
  404. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  405. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  406. // }else{
  407. // throw new RuntimeException("维修创建Efast订单失败");
  408. // }
  409. // complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  410. // customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  411. // complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  412. // customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  413. break;
  414. case 5: //补发 不用创建仓储签收任务
  415. // map = customerService.sendEfastOrder(customerCommon,salesOrder); //补发需要向Efast推送一条发货的订单
  416. // if(map.get("status") == 1){
  417. // customerCommon.setRelationBackEfastOrderId(String.valueOf(map.get("EfastOrderId"))); //存放Efast订单编号
  418. // complaintSignclosedInfo.setNewEfastId(String.valueOf(map.get("EfastOrderId"))); //仓储签收表添加 发货的Efast订单id
  419. // }else{
  420. // throw new RuntimeException("补发创建Efast订单失败");
  421. // }
  422. break;
  423. case 6: //退货
  424. // customerService.chargebackEfastOrder(customerCommon,salesOrder,3); //原订单生成退单
  425. // complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  426. // customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  427. // complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  428. // customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  429. break;
  430. case 7: //无理由退货
  431. // customerService.chargebackEfastOrder(customerCommon,salesOrder,3); //原订单生成退单
  432. // complaintSignclosedInfo.setOldEfastId(salesOrder.getSalesOrderId()); //原有订单的Efast的订单编号
  433. // customerService.saveComplaintSignclosedInfo(complaintSignclosedInfo,customerCommon);//创建仓储任务
  434. // complaintDetectInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储签收id
  435. // customerService.saveComplaintDetectInfo(complaintDetectInfo,customerCommon); //创建品检
  436. break;
  437. }
  438. logger.info("-----------修改客诉-创建仓储/品检成功--------------");
  439. customerCommon.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //设置仓储id
  440. Object object = CustomerCommonUtil.getRelation(customerInfo.getCustomerIsSolve(), customerCommon);
  441. Integer relationId = 0;
  442. Integer orderStatus = 1;
  443. switch (customerInfo.getCustomerIsSolve()) { //处理结果: 1:已解决 2:未解决 3:换新 4:维修 5:补发 6:退货 7:无理由退货
  444. case 3: //换新
  445. Renewed renewed = (Renewed) object;
  446. flag = renewedMapper.insert(renewed);
  447. relationId = renewed.getRenewedId();
  448. orderStatus = 2;
  449. break;
  450. case 4: //维修
  451. Repair repair = (Repair) object;
  452. flag = repairMapper.insert(repair);
  453. relationId = repair.getRepairId();
  454. orderStatus = 4;
  455. break;
  456. case 5: //补发
  457. Reissue reissue = (Reissue) object;
  458. flag = reissueMapper.insert(reissue);
  459. relationId = reissue.getReissueId();
  460. orderStatus = 5;
  461. break;
  462. case 6: //退货
  463. BackGoods backGoods = (BackGoods) object;
  464. flag = backGoodsMapper.insert(backGoods);
  465. relationId = backGoods.getBackGoodsId();
  466. orderStatus = 3;
  467. break;
  468. case 7: //无理由退货
  469. NoreasonBack noreasonBack = (NoreasonBack) object;
  470. flag = noreasonBackMapper.insert(noreasonBack);
  471. relationId = noreasonBack.getNoreasonBackId();
  472. orderStatus = 3;
  473. break;
  474. }
  475. if (flag < 1) {
  476. throw new RuntimeException("添加客诉处理结果失败");
  477. }
  478. logger.info("-----------修改客诉-添加换新/维修/补发/退货/无理由退货信息成功--------------");
  479. /*添加客诉-添加处理与订单关联表*/
  480. List<RelationOrder> relationOrderList = new ArrayList<>();
  481. for (SalesOrder sor : orderList) {
  482. RelationOrder ro = new RelationOrder();
  483. ro.setRelationType(customerInfo.getCustomerIsSolve());
  484. ro.setRelationId(relationId);
  485. ro.setSalesId(sor.getSalesId());
  486. ro.setRelationCustomerId(customerInfo.getCustomerId());
  487. relationOrderList.add(ro);
  488. }
  489. if(relationOrderList != null && relationOrderList.size() > 0){
  490. flag = relationOrderService.saveList(relationOrderList);
  491. if(flag < 1){
  492. throw new RuntimeException("添加客诉,关联订单失败");
  493. }
  494. }
  495. for (SalesOrder sor : orderList) {
  496. SalesOrder newOrder = new SalesOrder(); //salesOrderStatus
  497. newOrder.setSalesId(sor.getSalesId());
  498. newOrder.setSalesOrderStatus(orderStatus);
  499. flag = salesOrderMapper.updateSalesOrder(newOrder);
  500. if(flag < 1){
  501. throw new RuntimeException("添加客诉,修改订单状态失败");
  502. }
  503. }
  504. logger.info("-----------添加客诉-添加处理与订单关联表--------------");
  505. customerCommon.setRelationId(relationId);
  506. if(customerCommon.getIsNeedSelectOrder() == 1){
  507. CustomerCommonUtil.setProduceOrFitting(customerInfo.getCustomerIsSolve(),customerCommon);
  508. if(customerCommon.getClosedFittings()!=null && customerCommon.getClosedFittings().size() > 0){
  509. closedFittingMapper.insert(customerCommon.getClosedFittings());
  510. }
  511. if(customerCommon.getClosedProdcues() != null && customerCommon.getClosedProdcues().size() > 0){
  512. closedProdcueMapper.insert(customerCommon.getClosedProdcues());
  513. }
  514. if(customerCommon.getSendProdcues() != null && customerCommon.getSendProdcues().size() > 0){
  515. sendProdcueMapper.insert(customerCommon.getSendProdcues());
  516. }
  517. if(customerCommon.getSendFittings() != null && customerCommon.getSendFittings().size() > 0){
  518. sendFittingMapper.insert(customerCommon.getSendFittings());
  519. }
  520. logger.info("-----------添加客诉-寄回寄出产品配件成功--------------");
  521. }
  522. }
  523. return flag;
  524. }
  525. /**
  526. * 删除旧的售后数据
  527. * @param customer
  528. */
  529. @Override
  530. @Transactional
  531. public void deleteCustomerAfterSales(CustomerInfo customer){
  532. CustomerInfo customerInfo = customerInfoMapper.getCustomerInfo(customer.getCustomerId());
  533. //删除回访信息
  534. if ("2".equals(customerInfo.getCustomerIsVisit())){
  535. visitMapper.deleteByPrimaryKey(customer.getCustomerId());
  536. }
  537. //查询旧客诉类型,判断是否修改了客诉类型
  538. Integer oldIsSolve = customerInfo.getCustomerIsSolve();// //处理结果: 1:已解决 2:未解决 3:换新 4:维修 5:补发 6:退货 7:无理由退货
  539. ClosedProdcue closedrecord = new ClosedProdcue();
  540. ClosedFitting closedRecord = new ClosedFitting();
  541. SendProdcue sendProdcue = new SendProdcue();
  542. SendFitting sendFitting = new SendFitting();
  543. CustomerCommon customerCommon = customerInfo.getCustomerCommon();
  544. SalesOrder salesOrder = new SalesOrder();
  545. if(oldIsSolve > 2){
  546. customerCommon = customerInfo.getCustomerCommon();
  547. customerCommon.setCustomerId(customerInfo.getCustomerId()); //设置客诉id
  548. customerCommon.setRelationBackStatus(1); //寄回状态 1:未寄回
  549. customerCommon.setRelationSendStatus(1); //寄送状态 1:未寄送
  550. customerCommon.setRelationState(1); //状态 默认使用中
  551. customerCommon.setTransactionNumber(customerInfo.getTransactionNumber()); //外部交易号
  552. customerCommon.setRelationIsTransfer(0); //是否已转账邮费 0:不需要
  553. customerCommon.setRelationBackPostage(0); //邮费默认为0
  554. customerCommon.setRelationBackName(customerCommon.getRelationSendName()); //姓名
  555. customerCommon.setRelationBackTel(customerCommon.getRelationSendTel()); //电话号码
  556. /* 初始化产品类型,名称,配件名称 */
  557. /*customerService.setName(customerCommon);*/
  558. }
  559. Integer relationId = 0;
  560. switch (oldIsSolve){
  561. case 3:
  562. //删除换新数据
  563. Renewed renewed = new Renewed();
  564. renewed.setCustomerId(customer.getCustomerId());
  565. //查询换新数据id
  566. renewed = renewedMapper.getRenewedInfo(renewed);
  567. relationId = renewed.getRenewedId();
  568. if(customer.getCustomerIsSolve() < 3){ //从维修换货补发修改为已解决或未解决时,原订单生成退单
  569. //salesOrder = salesOrderMapper.getSalesOrderById(renewed.getOrderId()); //salesOrder.getSalesId() 全场最佳,就你戏多
  570. //customerCommon.setOrderId(renewed.getOrderId()); //订单id
  571. SendProdcue record = new SendProdcue();
  572. record.setRelationId(renewed.getRenewedId());
  573. customerCommon.setSendProdcues(sendProdcueMapper.listSendProdcue(record));
  574. customerService.setName(customerCommon);
  575. //customerService.chargebackEfastOrder(customerCommon,salesOrder,8,2);
  576. }
  577. //删除寄出寄回产品
  578. closedRecord.setRelationId(renewed.getRenewedId());
  579. closedFittingMapper.deleteByPrimaryKey(closedRecord);
  580. closedrecord.setRelationId(renewed.getRenewedId());
  581. closedProdcueMapper.deleteByPrimaryKey(closedrecord);
  582. sendProdcue.setRelationId(renewed.getRenewedId());
  583. sendProdcueMapper.deleteByPrimaryKey(sendProdcue);
  584. sendFitting.setRelationId(renewed.getRenewedId());
  585. sendFittingMapper.deleteByPrimaryKey(sendFitting);
  586. renewedMapper.deleteByPrimaryKey(renewed);
  587. break;
  588. case 4:
  589. //删除维修数据
  590. Repair repair = new Repair();
  591. repair.setCustomerId(customer.getCustomerId());
  592. //查询维修数据id
  593. repair = repairMapper.getRepairInfo(repair);
  594. relationId = repair.getRepairId();
  595. if(customer.getCustomerIsSolve() < 3) { //从维修换货补发修改为已解决或未解决时,原订单生成退单
  596. //salesOrder = salesOrderMapper.getSalesOrderById(repair.getOrderId());
  597. //customerCommon.setOrderId(repair.getOrderId()); //订单id
  598. SendProdcue record = new SendProdcue();
  599. record.setRelationId(repair.getRepairId());
  600. customerCommon.setSendProdcues(sendProdcueMapper.listSendProdcue(record));
  601. customerService.setName(customerCommon);
  602. //customerService.chargebackEfastOrder(customerCommon, salesOrder, 8,2); //从维修换货补发修改为已解决或未解决时,原订单生成退单
  603. }
  604. //删除寄出寄回产品
  605. closedRecord.setRelationId(repair.getRepairId());
  606. closedFittingMapper.deleteByPrimaryKey(closedRecord);
  607. closedrecord.setRelationId(repair.getRepairId());
  608. closedProdcueMapper.deleteByPrimaryKey(closedrecord);
  609. sendProdcue.setRelationId(repair.getRepairId());
  610. sendProdcueMapper.deleteByPrimaryKey(sendProdcue);
  611. sendFitting.setRelationId(repair.getRepairId());
  612. sendFittingMapper.deleteByPrimaryKey(sendFitting);
  613. repairMapper.deleteByPrimaryKey(repair);
  614. break;
  615. case 5:
  616. //删除补发数据
  617. Reissue reissue = new Reissue();
  618. reissue.setCustomerId(customer.getCustomerId());
  619. //查询补发数据id
  620. reissue = reissueMapper.getReissue(reissue);
  621. relationId = reissue.getReissueId();
  622. if(customer.getCustomerIsSolve() < 3) { //从维修换货补发修改为已解决或未解决时,原订单生成退单
  623. //salesOrder = salesOrderMapper.getSalesOrderById(reissue.getOrderId());
  624. //customerCommon.setOrderId(reissue.getOrderId()); //订单id
  625. SendProdcue record = new SendProdcue();
  626. record.setRelationId(reissue.getReissueId());
  627. customerCommon.setSendProdcues(sendProdcueMapper.listSendProdcue(record));
  628. customerService.setName(customerCommon);
  629. //customerService.chargebackEfastOrder(customerCommon, salesOrder, 8,2); //从维修换货补发修改为已解决或未解决时,原订单生成退单
  630. }
  631. //删除寄出产品
  632. sendProdcue.setRelationId(reissue.getReissueId());
  633. sendProdcueMapper.deleteByPrimaryKey(sendProdcue);
  634. sendFitting.setRelationId(reissue.getReissueId());
  635. sendFittingMapper.deleteByPrimaryKey(sendFitting);
  636. reissueMapper.deleteByPrimaryKey(reissue);
  637. break;
  638. case 6:
  639. //删除退货数据
  640. BackGoods backGoods = new BackGoods();
  641. backGoods.setCustomerId(customer.getCustomerId());
  642. //查询维修数据id
  643. backGoods = backGoodsMapper.getBackGoods(backGoods);
  644. relationId = backGoods.getBackGoodsId();
  645. //删除寄出寄回产品
  646. closedRecord.setRelationId(backGoods.getBackGoodsId());
  647. closedFittingMapper.deleteByPrimaryKey(closedRecord);
  648. closedrecord.setRelationId(backGoods.getBackGoodsId());
  649. closedProdcueMapper.deleteByPrimaryKey(closedrecord);
  650. backGoodsMapper.deleteByPrimaryKey(backGoods);
  651. break;
  652. case 7:
  653. //删除无理由退货数据
  654. NoreasonBack noreasonBack = new NoreasonBack();
  655. noreasonBack.setCustomerId(customer.getCustomerId());
  656. //查询维修数据id
  657. noreasonBack = noreasonBackMapper.getNoreasonBack(noreasonBack);
  658. relationId = noreasonBack.getNoreasonBackId();
  659. //删除寄出寄回产品
  660. closedRecord.setRelationId(noreasonBack.getNoreasonBackId());
  661. closedFittingMapper.deleteByPrimaryKey(closedRecord);
  662. closedrecord.setRelationId(noreasonBack.getNoreasonBackId());
  663. closedProdcueMapper.deleteByPrimaryKey(closedrecord);
  664. noreasonBackMapper.deleteByPrimaryKey(noreasonBack);
  665. break;
  666. }
  667. /*恢复订单状态*/
  668. RelationOrder relationOrder = new RelationOrder();
  669. relationOrder.setRelationType(oldIsSolve);
  670. relationOrder.setRelationId(relationId);
  671. List<RelationOrder> relationOrderList = relationOrderService.getRelationOrderList(relationOrder);
  672. for (int k=0; k<relationOrderList.size();k++){
  673. SalesOrder newOrder = new SalesOrder(); //salesOrderStatus
  674. newOrder.setSalesId(relationOrderList.get(k).getSalesId());
  675. newOrder.setSalesOrderStatus(1); //恢复订单到之前的状态
  676. Integer flag = salesOrderMapper.updateSalesOrder(newOrder);
  677. }
  678. /* 删除掉订单与处理的关联表 */
  679. relationOrderService.deleteByRelationId(relationId);
  680. }
  681. @Override
  682. public Integer selectNotSolvedCustomer(CustomerInfo customerInfo) {
  683. List<CustomerInfo> listCustomer = customerInfoMapper.listCustomer(customerInfo);
  684. return listCustomer.size();
  685. }
  686. @Override
  687. public List<CustomerInfo> listOnCustomer(CustomerInfo customerInfo) {
  688. List<CustomerInfo> customerList = customerInfoMapper.listOnCustomer(customerInfo);
  689. //查询售后维修集合
  690. Repair repairInfo = new Repair();
  691. repairInfo.setRepairState(1);
  692. List<Repair> repairList = repairMapper.listRepair(repairInfo);
  693. //查询售后退货集合
  694. BackGoods backGoodsInfo = new BackGoods();
  695. backGoodsInfo.setBackGoodsState(1);
  696. List<BackGoods> backGoodsList = backGoodsMapper.listBackGoods(backGoodsInfo);
  697. //查询售后无理由退货集合
  698. NoreasonBack noreasonBackInfo = new NoreasonBack();
  699. noreasonBackInfo.setNoreasonBackState(1);
  700. List<NoreasonBack> noreasonBackList = noreasonBackMapper.listNoreasonBack(noreasonBackInfo);
  701. //查询售后补发集合
  702. Reissue reissueInfo = new Reissue();
  703. reissueInfo.setReissueState(1);
  704. List<Reissue> reissueList = reissueMapper.listReissue(reissueInfo);
  705. //查询售后换新集合
  706. Renewed renewedInfo = new Renewed();
  707. renewedInfo.setRenewedState(1);
  708. List<Renewed> renewedList = renewedMapper.listRenewed(renewedInfo);
  709. if (customerList != null && customerList.size() > 0) {
  710. for (CustomerInfo customer : customerList) {
  711. switch (customer.getCustomerIsSolve().intValue()) {
  712. case 3: //换新
  713. for (Renewed renewed : renewedList) {
  714. if (renewed.getCustomerId().intValue() == customer.getCustomerId()) {
  715. customer.setBackStatus(renewed.getRenewedBackStatus());
  716. customer.setSendStatus(renewed.getRenewedSendStatus());
  717. customer.setSalesTime(renewed.getSalesPayTime());
  718. customer.setSendLogisticsNo(renewed.getRenewedSendLogisticsNo());
  719. customer.setSendLogisticsCompany(renewed.getRenewedSendLogisticsCompany());
  720. customer.setBackLogisticsNo(renewed.getRenewedBackLogisticsNo());
  721. customer.setBackLogisticsCompany(renewed.getRenewedBackLogisticsCompany());
  722. break;
  723. }
  724. }
  725. break;
  726. case 4: //维修
  727. for (Repair repair : repairList) {
  728. if (repair.getCustomerId().intValue() == customer.getCustomerId()) {
  729. customer.setBackStatus(repair.getRepairBackStatus());
  730. customer.setSendStatus(repair.getRepairSendStatus());
  731. customer.setSalesTime(repair.getSalesPayTime());
  732. customer.setSendLogisticsNo(repair.getRepairSendLogisticsNo());
  733. customer.setSendLogisticsCompany(repair.getRepairSendLogisticsCompany());
  734. customer.setBackLogisticsNo(repair.getRepairBackLogisticsNo());
  735. customer.setBackLogisticsCompany(repair.getRepairBackLogisticsCompany());
  736. break;
  737. }
  738. }
  739. break;
  740. case 5: //补发
  741. for (Reissue reissue : reissueList) {
  742. if (reissue.getCustomerId().intValue() == customer.getCustomerId()) {
  743. customer.setSendStatus(reissue.getReissueSendStatus());
  744. customer.setSalesTime(reissue.getSalesPayTime());
  745. customer.setBackLogisticsNo(reissue.getReissueSendLogisticsNo());
  746. customer.setBackLogisticsCompany(reissue.getReissueSendLogisticsCompany());
  747. break;
  748. }
  749. }
  750. break;
  751. case 6: //退货
  752. for (BackGoods backGoods : backGoodsList) {
  753. if (backGoods.getCustomerId().intValue() == customer.getCustomerId()) {
  754. customer.setBackStatus(backGoods.getBackGoodsBackStatus());
  755. customer.setSalesTime(backGoods.getSalesPayTime());
  756. customer.setSendLogisticsNo(backGoods.getBackGoodsBackLogisticsNo());
  757. break;
  758. }
  759. }
  760. break;
  761. case 7: //无理由退货
  762. for (NoreasonBack noreasonBack : noreasonBackList) {
  763. if (noreasonBack.getCustomerId().intValue() == customer.getCustomerId()) {
  764. customer.setBackStatus(noreasonBack.getNoreasonBackBackStatus());
  765. customer.setSalesTime(noreasonBack.getSalesPayTime());
  766. customer.setSendLogisticsNo(noreasonBack.getNoreasonBackBackLogisticsNo());
  767. customer.setSendLogisticsCompany(noreasonBack.getNoreasonBackBackLogisticsCompany());
  768. break;
  769. }
  770. }
  771. break;
  772. }
  773. }
  774. }
  775. return customerList;
  776. }
  777. /**
  778. * 产品配件初始化
  779. * @param cc
  780. */
  781. @Transactional
  782. public void setName(CustomerCommon cc){
  783. for (int i=0;i<cc.getSendProdcues().size();i++) {
  784. ProductColor productColor = productMapper.getProductBySku(cc.getSendProdcues().get(i).getColorBar());
  785. cc.getSendProdcues().get(i).setProductColor(productColor);
  786. cc.getSendProdcues().get(i).setColorId(productColor.getColorId());
  787. Product product = productMapper.getProduce(productColor.getColorProductId());
  788. cc.getSendProdcues().get(i).setProductId(product.getProductId());
  789. cc.getSendProdcues().get(i).setSendProduceName(product.getProductName());
  790. cc.getSendProdcues().get(i).setProductType(product.getProductType());
  791. cc.getSendProdcues().get(i).setProductNumber(product.getProductNumber());
  792. }
  793. for (int i=0;i<cc.getSendFittings().size();i++) {
  794. FittingsInfo fittingsInfo = productMapper.getFittingsBySku( cc.getSendFittings().get(i).getColorBar());
  795. cc.getSendFittings().get(i).setFittingsId(fittingsInfo.getFittingsId());
  796. cc.getSendFittings().get(i).setProductId(fittingsInfo.getFittingsId());
  797. cc.getSendFittings().get(i).setSendFittingsName(fittingsInfo.getFittingsName());
  798. Product product = productMapper.getProduce(fittingsInfo.getProductId());
  799. cc.getSendFittings().get(i).setSendFittingsName(product.getProductName());
  800. }
  801. for (int i=0;i<cc.getClosedProdcues().size();i++) {
  802. ProductColor productColor = productMapper.getProductBySku(cc.getClosedProdcues().get(i).getColorBar());
  803. cc.getClosedProdcues().get(i).setProductColor(productColor);
  804. cc.getClosedProdcues().get(i).setColorId(productColor.getColorId());
  805. Product product = productMapper.getProduce(productColor.getColorProductId());
  806. cc.getClosedProdcues().get(i).setProductId(product.getProductId());
  807. cc.getClosedProdcues().get(i).setClosedProductName(product.getProductName());
  808. cc.getClosedProdcues().get(i).setProductType(product.getProductType());
  809. cc.getClosedProdcues().get(i).setProductNumber(product.getProductNumber());
  810. }
  811. for (int i=0;i<cc.getClosedFittings().size();i++) {
  812. FittingsInfo fittingsInfo = productMapper.getFittingsBySku(cc.getClosedFittings().get(i).getColorBar());
  813. cc.getClosedFittings().get(i).setFittingsId(fittingsInfo.getFittingsId());
  814. cc.getClosedFittings().get(i).setProductId(fittingsInfo.getProductId());
  815. cc.getClosedFittings().get(i).setClosedFittingsName(fittingsInfo.getFittingsName());
  816. Product product = productMapper.getProduce(fittingsInfo.getProductId());
  817. cc.getClosedFittings().get(i).setClosedProductName(product.getProductName());
  818. }
  819. }
  820. /**
  821. * 添加品检
  822. * @param complaintDetectInfo
  823. * @param customerCommon
  824. * @return
  825. */
  826. @Transactional
  827. public void saveComplaintDetectInfo(ComplaintDetectInfo complaintDetectInfo,CustomerCommon customerCommon){
  828. if(customerCommon.getIsNeedSelectOrder() == 2){
  829. return;
  830. }
  831. /*Integer flag = 0;
  832. List<ComplaintDetectInfo> complaintDetectInfoList = new ArrayList<ComplaintDetectInfo>();
  833. for(int i=0 ;i< customerCommon.getClosedProdcues().size();i++){
  834. ClosedProdcue closedProdcue = customerCommon.getClosedProdcues().get(i);
  835. for(int j=0; j<closedProdcue.getClosedProdcueNumber();j++){
  836. ComplaintDetectInfo cd = new ComplaintDetectInfo();
  837. cd.setSignclosedId(complaintDetectInfo.getSignclosedId());
  838. cd.setCustomerId(customerCommon.getCustomerId()); //添加客诉
  839. cd.setDetectState(1); //状态 1待仓库转入
  840. cd.setDetectRevolutionProduced(1); //是否转入生产部门 1待转入
  841. cd.setDetectIsMaintenance(1); //是否需要维修,1 需要 2不需要
  842. cd.setProductId(closedProdcue.getProductId());
  843. cd.setDetectProductType(closedProdcue.getProductType());
  844. if(closedProdcue.getProductNumber() == null || "".equals(closedProdcue.getProductNumber())){
  845. cd.setDetectProductNumber("0");
  846. }else{
  847. cd.setDetectProductNumber(closedProdcue.getProductNumber());
  848. }
  849. complaintDetectInfoList.add(cd);
  850. }
  851. }
  852. if(complaintDetectInfoList.size() > 0){
  853. flag = complaintDetectInfoMapper.insertList(complaintDetectInfoList);
  854. }
  855. if(flag < 1){
  856. throw new RuntimeException("添加品检失败");
  857. }*/
  858. }
  859. /**
  860. * 添加仓储
  861. * @param customerCommon
  862. * @return
  863. */
  864. @Transactional
  865. public void saveComplaintSignclosedInfo(ComplaintSignclosedInfo complaintSignclosedInfo,CustomerCommon customerCommon){
  866. if(customerCommon.getIsNeedSelectOrder() == 2){
  867. return;
  868. }
  869. Integer flag;
  870. complaintSignclosedInfo.setSignclosedType(1); //客诉寄回
  871. complaintSignclosedInfo.setSignclosedCustomerId(customerCommon.getCustomerId()); //客诉id
  872. complaintSignclosedInfo.setSignclosedSendName(customerCommon.getRelationBackName()); //签收姓名
  873. complaintSignclosedInfo.setSignclosedSendTel(customerCommon.getRelationBackTel()); //签收手机
  874. flag = complaintSignclosedInfoMapper.insert(complaintSignclosedInfo);
  875. if(flag < 1){
  876. throw new RuntimeException("添加签收失败");
  877. }
  878. //添加代签收表
  879. List<AwaitingSignclosedProductInfo> awaitingSignclosedProductInfoArrayList = new ArrayList<>();
  880. for(int i=0 ;i< customerCommon.getClosedProdcues().size();i++){
  881. ClosedProdcue closedProdcue = customerCommon.getClosedProdcues().get(i);
  882. for(int k=0;k<closedProdcue.getClosedProdcueNumber();k++){
  883. AwaitingSignclosedProductInfo awaitingSignclosedProductInfo = new AwaitingSignclosedProductInfo();
  884. awaitingSignclosedProductInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //仓储id
  885. awaitingSignclosedProductInfo.setSignclosedProductType(1); //类型为产品
  886. awaitingSignclosedProductInfo.setProductNum(1);
  887. awaitingSignclosedProductInfo.setSignclosedProductId(closedProdcue.getProductId()); //产品id
  888. awaitingSignclosedProductInfo.setSignclosedProductColor(closedProdcue.getColorId()); //颜色id
  889. awaitingSignclosedProductInfo.setProductName(closedProdcue.getClosedProductName()); //产品名称
  890. awaitingSignclosedProductInfoArrayList.add(awaitingSignclosedProductInfo);
  891. }
  892. }
  893. for(int i=0 ;i< customerCommon.getClosedFittings().size();i++){
  894. ClosedFitting closedFitting = customerCommon.getClosedFittings().get(i);
  895. for(int k=0;k<closedFitting.getClosedFittingNumber();k++){
  896. AwaitingSignclosedProductInfo awaitingSignclosedProductInfo = new AwaitingSignclosedProductInfo();
  897. awaitingSignclosedProductInfo.setSignclosedId(complaintSignclosedInfo.getSignclosedId()); //仓储id
  898. awaitingSignclosedProductInfo.setSignclosedProductType(2); //类型为配件
  899. awaitingSignclosedProductInfo.setProductNum(1);
  900. awaitingSignclosedProductInfo.setSignclosedProductId(closedFitting.getFittingsId()); //配件id
  901. awaitingSignclosedProductInfo.setSignclosedProductColor(null);
  902. awaitingSignclosedProductInfo.setProductName(closedFitting.getClosedFittingsName()); //配件名称
  903. awaitingSignclosedProductInfoArrayList.add(awaitingSignclosedProductInfo);
  904. }
  905. }
  906. flag = complaintSignclosedProductInfoMapper.insertList(awaitingSignclosedProductInfoArrayList);
  907. if(flag < 1){
  908. throw new RuntimeException("添加签收产品失败");
  909. }
  910. }
  911. /**
  912. * 向Efast推送订单 仅换新,维修 ,补发
  913. * @return
  914. */
  915. @Transactional
  916. public Map<String,Object> sendEfastOrder(CustomerCommon customerCommon,SalesOrder salesOrder){
  917. Map<String,Object> map = new HashMap<String,Object>();
  918. List<EfastOrder> orderList = new ArrayList<EfastOrder>();
  919. List<OrderItem> itemList = new ArrayList<OrderItem>();
  920. Integer num = 0; //产品数量
  921. Integer amout = 0; //商品总价
  922. String orderProductBarCode = ""; //产品sku
  923. String productName = ""; //产品名称
  924. for(int i=0;i<customerCommon.getSendProdcues().size();i++){
  925. SendProdcue sendProdcue = customerCommon.getSendProdcues().get(i);
  926. OrderItem orderItem = new OrderItem();
  927. orderItem.setItemProductName(sendProdcue.getSendProduceName());
  928. orderItem.setItemProductNum(sendProdcue.getSendProdcueNumber());
  929. orderItem.setItemProductPrice(sendProdcue.getProductColor().getColorPrice());
  930. orderItem.setItemColorBar(sendProdcue.getProductColor().getColorBar());
  931. itemList.add(orderItem);
  932. orderProductBarCode = sendProdcue.getProductColor().getColorBar();
  933. productName = sendProdcue.getSendProduceName();
  934. num += sendProdcue.getSendProdcueNumber();
  935. amout += sendProdcue.getProductColor().getColorPrice();
  936. }
  937. EfastOrder efastOrder = new EfastOrder();
  938. efastOrder.setOrderAddressName(customerCommon.getRelationSendName());//收货人姓名
  939. efastOrder.setOrderAddressTel(customerCommon.getRelationSendTel());//收货人电话
  940. efastOrder.setOrderOpenId("1");//身份证
  941. String[] address = customerCommon.getRelationSendMergeAddress().split("-");
  942. efastOrder.setOrderProvince(address[0]);
  943. efastOrder.setOrderCity(address[1]);
  944. efastOrder.setOrderArea(address[2]);
  945. efastOrder.setOrderAddress(customerCommon.getRelationSendAddress());
  946. efastOrder.setOrderStatus(2);
  947. efastOrder.setOrderStoreId(salesOrder.getStoreEfast()); //设置efast店铺id
  948. efastOrder.setOrderNum(num); //产品数量
  949. efastOrder.setOrderAmount(amout); //商品总价
  950. efastOrder.setOrderPayMoney(amout); //已付款
  951. //支付方式
  952. switch (salesOrder.getSalesPayType()){
  953. case 1: //微信支付
  954. efastOrder.setOrderPayType(1);
  955. break;
  956. case 2: //现金支付
  957. efastOrder.setOrderPayType(2);
  958. break;
  959. case 3:
  960. break;
  961. case 4: //刷卡支付
  962. efastOrder.setOrderPayType(4);
  963. break;
  964. case 5: //支付宝支付
  965. efastOrder.setOrderPayType(5);
  966. break;
  967. default:
  968. efastOrder.setOrderPayType(2); //默认现金
  969. break;
  970. }
  971. efastOrder.setOrderProductBarCode(orderProductBarCode); //产品sku
  972. efastOrder.setOrderProductName(productName); //产品名称
  973. efastOrder.setOrderId(customerCommon.getTransactionNumber()); //外部交易号
  974. efastOrder.setOid(1);
  975. orderList.add(efastOrder);
  976. Integer status = 1;
  977. Map<String,Object> orderMap = new HashMap<String,Object>();
  978. try {
  979. orderMap = efastOrderService.sendOrder(orderList,itemList);
  980. } catch (Exception e) {
  981. status = 0;
  982. }
  983. List<EfastOrder> oList = (List<EfastOrder>) orderMap.get("efastOrderList");
  984. if(oList == null || oList.size() < 1){
  985. status = 0;
  986. }
  987. map.put("status",status);
  988. if(oList != null && oList.size() > 0){
  989. map.put("EfastOrderId",oList.get(0).getOrderId());
  990. logger.info("换新,维修 ,补发向Efast 推送订单成功,订单号为:" + oList.get(0).getOrderId());
  991. }else{
  992. logger.info("换新,维修 ,补发向Efast 推送订单,推送失败,交易号为:" + customerCommon.getTransactionNumber());
  993. }
  994. return map;
  995. }
  996. @Override
  997. public Integer getQuestionNumber(CustomerInfo customerInfo) {
  998. return customerInfoMapper.getQuestionNumber(customerInfo);
  999. }
  1000. /**
  1001. * 添加订单
  1002. * @return
  1003. */
  1004. @Transactional
  1005. public Integer addOrder(SalesOrder salesOrder) {
  1006. //添加订单数据
  1007. int orderNum = salesOrderMapper.addSalesOrder(salesOrder);
  1008. if (orderNum <= 0) {
  1009. throw new RuntimeException("系统添加订单失败");
  1010. }
  1011. for (SalesOrderItem item : salesOrder.getSalesOrderItemList()) {
  1012. item.setItemOrderId(salesOrder.getSalesId());
  1013. }
  1014. //批量添加订单项数据
  1015. int itemNum = salesOrderMapper.addOrderItemList(salesOrder.getSalesOrderItemList());
  1016. if (itemNum <= 0) {
  1017. throw new RuntimeException("系统添加订单项失败");
  1018. }
  1019. return orderNum;
  1020. }
  1021. @Override
  1022. public List<CustomerStatisticalInfo> listStatisticalCustomer() {
  1023. return customerInfoMapper.listStatisticalCustomer();
  1024. }
  1025. @Override
  1026. public List<ReturnStatisticsInfo> salesTotalSales(SalesOrder salesOrder) {
  1027. return customerInfoMapper.salesTotalSales(salesOrder);
  1028. }
  1029. @Override
  1030. public List<ReturnStatisticsInfo> salesTotalExchange(SalesOrder salesOrder) {
  1031. return customerInfoMapper.salesTotalExchange(salesOrder);
  1032. }
  1033. @Override
  1034. public List<ReturnStatisticsInfo> salesTotalReturn(SalesOrder salesOrder) {
  1035. return customerInfoMapper.salesTotalReturn(salesOrder);
  1036. }
  1037. @Override
  1038. public List<ReturnStatisticsInfo> salesSecondaryChangeNew(SalesOrder salesOrder) {
  1039. return customerInfoMapper.salesSecondaryChangeNew(salesOrder);
  1040. }
  1041. @Override
  1042. public List<ReturnStatisticsInfo> salesReturnForSecond(SalesOrder salesOrder) {
  1043. return customerInfoMapper.salesReturnForSecond(salesOrder);
  1044. }
  1045. /**
  1046. * 向Efast推送订单--添加订单
  1047. * @return
  1048. */
  1049. @Transactional
  1050. public Map<String,Object> sendEfastOrder(SalesOrder salesOrder){
  1051. //添加订单数据
  1052. int orderNum = salesOrderMapper.addSalesOrder(salesOrder);
  1053. if (orderNum <= 0) {
  1054. throw new RuntimeException("系统添加订单失败");
  1055. }
  1056. for (SalesOrderItem item : salesOrder.getSalesOrderItemList()) {
  1057. item.setItemOrderId(salesOrder.getSalesId());
  1058. }
  1059. //批量添加订单项数据
  1060. int itemNum = salesOrderMapper.addOrderItemList(salesOrder.getSalesOrderItemList());
  1061. if (itemNum <= 0) {
  1062. throw new RuntimeException("系统添加订单项失败");
  1063. }
  1064. Map<String,Object> map = new HashMap<String,Object>();
  1065. List<EfastOrder> orderList = new ArrayList<EfastOrder>();
  1066. List<OrderItem> itemList = new ArrayList<OrderItem>();
  1067. Integer num = 0; //产品数量
  1068. Integer amout = 0; //商品总价
  1069. String orderProductBarCode = ""; //产品sku
  1070. String productName = ""; //产品名称
  1071. for(int i=0;i<salesOrder.getSalesOrderItemList().size();i++){
  1072. SalesOrderItem salesOrderItem = salesOrder.getSalesOrderItemList().get(i);
  1073. OrderItem orderItem = new OrderItem();
  1074. orderItem.setItemProductName(salesOrderItem.getItemProductName());
  1075. orderItem.setItemProductNum(salesOrderItem.getItemNum());
  1076. orderItem.setItemProductPrice(salesOrderItem.getItemProductPrice());
  1077. orderItem.setItemColorBar(salesOrderItem.getItemColorBar());
  1078. itemList.add(orderItem);
  1079. orderProductBarCode = salesOrderItem.getItemColorBar();
  1080. productName = salesOrderItem.getItemProductName();
  1081. num += salesOrderItem.getItemNum();
  1082. amout += salesOrderItem.getItemProductPrice();
  1083. }
  1084. EfastOrder efastOrder = new EfastOrder();
  1085. efastOrder.setOrderAddressName(salesOrder.getSalesAddressName());//收货人姓名
  1086. efastOrder.setOrderAddressTel(salesOrder.getSalesAddressTel());//收货人电话
  1087. efastOrder.setOrderOpenId("1");//身份证
  1088. efastOrder.setOrderRemark(salesOrder.getOrderNoteRemark()); //订单备注
  1089. efastOrder.setOrderBuyerRemark(salesOrder.getSalesUserRemark()); //买家备注
  1090. efastOrder.setOrderSellerRemark(salesOrder.getSalesAdminRemark()); //卖家备注
  1091. String[] address = salesOrder.getSalesAddressInfo().split("-");
  1092. efastOrder.setOrderProvince(address[0]);
  1093. efastOrder.setOrderCity(address[1]);
  1094. efastOrder.setOrderArea(address[2]);
  1095. String myAddress = "";
  1096. if(address.length > 4){
  1097. myAddress = address[3] + address[4];
  1098. }else{
  1099. myAddress = address[3];
  1100. }
  1101. efastOrder.setOrderAddress(myAddress);
  1102. efastOrder.setOrderStatus(1);
  1103. efastOrder.setOrderNum(num); //产品数量
  1104. efastOrder.setOrderAmount(amout); //商品总价
  1105. efastOrder.setOrderPayMoney(amout); //已付款
  1106. //支付方式
  1107. switch (salesOrder.getSalesPayType()){
  1108. case 1: //微信支付
  1109. efastOrder.setOrderPayType(1);
  1110. break;
  1111. case 2: //现金支付
  1112. efastOrder.setOrderPayType(2);
  1113. break;
  1114. case 3:
  1115. break;
  1116. case 4: //刷卡支付
  1117. efastOrder.setOrderPayType(4);
  1118. break;
  1119. case 5: //支付宝支付
  1120. efastOrder.setOrderPayType(5);
  1121. break;
  1122. default:
  1123. efastOrder.setOrderPayType(2); //默认现金
  1124. break;
  1125. }
  1126. efastOrder.setOrderProductBarCode(orderProductBarCode); //产品sku
  1127. efastOrder.setOrderProductName(productName); //产品名称
  1128. efastOrder.setOrderId(salesOrder.getSalesDealCode()); //外部交易号
  1129. StoreInfo storeInfo = new StoreInfo();
  1130. storeInfo = storeInfoMapper.getStoreInfoById(salesOrder.getSalesStoreId());
  1131. efastOrder.setOrderStoreId(storeInfo.getStoreEfast());
  1132. efastOrder.setOid(1);
  1133. orderList.add(efastOrder);
  1134. Integer status = 1;
  1135. Map<String,Object> orderMap = new HashMap<String,Object>();
  1136. try {
  1137. orderMap = efastOrderService.sendOrder(orderList,itemList);
  1138. } catch (Exception e) {
  1139. status = 0;
  1140. }
  1141. List<EfastOrder> oList = (List<EfastOrder>) orderMap.get("efastOrderList");
  1142. if(oList == null || oList.size() < 1){
  1143. status = 0;
  1144. }
  1145. if(oList != null && oList.size() > 0){
  1146. map.put("EfastOrderId",oList.get(0).getOrderId());
  1147. SalesOrder sa = new SalesOrder();
  1148. sa.setSalesId(salesOrder.getSalesId());
  1149. sa.setSalesOrderId(oList.get(0).getOrderId());
  1150. orderNum = salesOrderMapper.updateSalesOrder(sa);
  1151. if (orderNum <= 0) {
  1152. throw new RuntimeException("系统修改订单失败,订单回滚,Efast交易号:"+salesOrder.getSalesDealCode());
  1153. }
  1154. }else{
  1155. throw new RuntimeException("添加Efast订单失败");
  1156. }
  1157. map.put("status",status);
  1158. return map;
  1159. }
  1160. /**
  1161. * 将原订单生成退货单
  1162. * @param customerCommon
  1163. * @param salesOrder
  1164. * @return
  1165. * @throws RuntimeException
  1166. */
  1167. @Transactional
  1168. public void chargebackEfastOrder(CustomerCommon customerCommon, SalesOrder salesOrder,Integer status,Integer returnType){
  1169. SalesOrder order = new SalesOrder();
  1170. order.setSalesId(salesOrder.getSalesId());
  1171. order.setSalesOrderStatus(status); //换货状态
  1172. Integer flag = salesOrderMapper.updateSalesOrder(order);
  1173. if(flag < 0){
  1174. throw new RuntimeException("系统生成退单失败");
  1175. }
  1176. EfastOrder efastOrder = new EfastOrder();
  1177. List<EfastOrderItem> itemList = new ArrayList<>();
  1178. /*for(int i=0;i<customerCommon.getSendProdcues().size();i++){
  1179. SendProdcue sendProdcue = customerCommon.getSendProdcues().get(i);
  1180. EfastOrderItem efastOrderItem = new EfastOrderItem();
  1181. efastOrderItem.setItemColorBar(sendProdcue.getProductColor().getColorBar());
  1182. efastOrderItem.setItemNum(sendProdcue.getSendProdcueNumber());
  1183. efastOrderItem.setItemDiscount(sendProdcue.getProductColor().getColorPrice());
  1184. itemList.add(efastOrderItem);
  1185. }*/
  1186. SalesOrderItem salesOrderItem = new SalesOrderItem();
  1187. salesOrderItem.setItemOrderId(salesOrder.getSalesId());
  1188. List<SalesOrderItem> salesOrderItemList = salesOrderMapper.listSalesOrderItem(salesOrderItem);
  1189. for(SalesOrderItem item : salesOrderItemList){
  1190. EfastOrderItem efastOrderItem = new EfastOrderItem();
  1191. efastOrderItem.setItemColorBar(item.getItemColorBar());
  1192. efastOrderItem.setItemNum(item.getItemNum());
  1193. efastOrderItem.setItemDiscount(item.getItemProductPrice());
  1194. itemList.add(efastOrderItem);
  1195. }
  1196. efastOrder.setOrderDealCode(salesOrder.getSalesDealCode()); //交易号
  1197. efastOrder.setOrderPostFirm(salesOrder.getSalesPostFirm()); //物流代码
  1198. efastOrder.setOrderPostNum(salesOrder.getSalesPostNum()); //物流单号
  1199. efastOrder.setOrderId(salesOrder.getSalesOrderId()); //订单编号
  1200. efastOrder.setItemList(itemList);
  1201. efastOrder.setReturnOrderType(returnType);//退单类型
  1202. JSONObject jsonObject = new JSONObject();
  1203. try{
  1204. jsonObject = efastOrderService.returnOrderFormEfast(efastOrder);
  1205. logger.info("------将原订单生成退货订单返回数据:" + jsonObject + "------");
  1206. /*if(jsonObject != null){
  1207. Object obj;
  1208. obj = jsonObject.get("return_sn");
  1209. if(obj != null && !"".equals(obj)){
  1210. fg = true;
  1211. }else{
  1212. obj = jsonObject.get("msg");
  1213. if("系统订单 已作废".equals(obj)){
  1214. fg = true;
  1215. }
  1216. }
  1217. }*/
  1218. }catch (Exception e){
  1219. logger.info("------将原订单生成退货订单报错------");
  1220. }
  1221. }
  1222. @Override
  1223. public Integer updateCustomerInfo(CustomerInfo record) {
  1224. return customerInfoMapper.updateCustomerInfo(record);
  1225. }
  1226. @Override
  1227. public PagedResult<CustomerInfo> listCustomer(int pageNO, int pageSize, CustomerInfo customerInfo, boolean isTotalNum) {
  1228. PageHelper.startPage(pageNO, pageSize, isTotalNum);
  1229. //查询客诉列表
  1230. List<CustomerInfo> customerList = customerInfoMapper.listCustomer(customerInfo);
  1231. return PageUtil.getPage(customerList);
  1232. }
  1233. @Override
  1234. public Map<String,Object> getCustomerInfo(CustomerInfo customerInfo) {
  1235. Map<String,Object> map = new HashMap<String,Object>();
  1236. CustomerCommon customerCommon = new CustomerCommon();
  1237. //查询客诉列表
  1238. List<CustomerInfo> customerList = customerInfoMapper.listCustomer(customerInfo);
  1239. if (customerList == null || customerList.size() == 0) {
  1240. return null;
  1241. }
  1242. CustomerInfo customer = customerList.get(0);
  1243. map.put("customer",customer);
  1244. int orderId = 0;
  1245. switch (customer.getCustomerIsSolve().intValue()) {
  1246. case 3://换新
  1247. Renewed renewedInfo = new Renewed();
  1248. renewedInfo.setRenewedState(1);
  1249. renewedInfo.setCustomerId(customerInfo.getCustomerId());
  1250. //查询售后换新详情
  1251. renewedInfo = renewedMapper.getRenewedInfo(renewedInfo);
  1252. //orderId = renewedInfo.getOrderId();
  1253. customerCommon = CustomerCommonUtil.getCustomerCommon(3,renewedInfo);
  1254. customerCommon = customerService.selectProdcueAndFitting(customerCommon,3);
  1255. break;
  1256. case 4://维修
  1257. Repair repairInfo = new Repair();
  1258. repairInfo.setRepairState(1);
  1259. repairInfo.setCustomerId(customerInfo.getCustomerId());
  1260. //查询售后维修集合
  1261. repairInfo = repairMapper.getRepairInfo(repairInfo);
  1262. /*if (repairInfo.getComplaintDetectList() != null && repairInfo.getComplaintDetectList().size() > 0) {
  1263. repairInfo.setDetectState(repairInfo.getComplaintDetectList().get(0).getDetectState());
  1264. }*/
  1265. //orderId = repairInfo.getOrderId();
  1266. customerCommon = CustomerCommonUtil.getCustomerCommon(4,repairInfo);
  1267. customerCommon = customerService.selectProdcueAndFitting(customerCommon,4);
  1268. break;
  1269. case 5://补发
  1270. Reissue reissueInfo = new Reissue();
  1271. reissueInfo.setReissueState(1);
  1272. reissueInfo.setCustomerId(customerInfo.getCustomerId());
  1273. //查询售后补发集合
  1274. List<Reissue> reissueList = reissueMapper.listReissue(reissueInfo);
  1275. if (reissueList == null || reissueList.size() == 0) {
  1276. return null;
  1277. }
  1278. reissueInfo = reissueList.get(0);
  1279. //orderId = reissueInfo.getOrderId();
  1280. customerCommon = CustomerCommonUtil.getCustomerCommon(5,reissueInfo);
  1281. customerCommon = customerService.selectProdcueAndFitting(customerCommon,5);
  1282. break;
  1283. case 6://退货
  1284. //查询售后退货集合
  1285. BackGoods backGoodsInfo = new BackGoods();
  1286. backGoodsInfo.setBackGoodsState(1);
  1287. backGoodsInfo.setCustomerId(customerInfo.getCustomerId());
  1288. List<BackGoods> backGoodsList = backGoodsMapper.listBackGoods(backGoodsInfo);
  1289. if (backGoodsList == null || backGoodsList.size() == 0) {
  1290. return null;
  1291. }
  1292. backGoodsInfo = backGoodsList.get(0);
  1293. /*if (backGoodsInfo.getComplaintDetectList() != null && backGoodsInfo.getComplaintDetectList().size() > 0) {
  1294. backGoodsInfo.setDetectState(backGoodsInfo.getComplaintDetectList().get(0).getDetectState());
  1295. }*/
  1296. //orderId = backGoodsInfo.getOrderId();
  1297. customerCommon = CustomerCommonUtil.getCustomerCommon(6,backGoodsInfo);
  1298. customerCommon = customerService.selectProdcueAndFitting(customerCommon,6);
  1299. break;
  1300. case 7://无理由退货
  1301. //查询售后无理由退货集合
  1302. NoreasonBack noreasonBackInfo = new NoreasonBack();
  1303. noreasonBackInfo.setNoreasonBackState(1);
  1304. noreasonBackInfo.setCustomerId(customerInfo.getCustomerId());
  1305. List<NoreasonBack> noreasonBackList = noreasonBackMapper.listNoreasonBack(noreasonBackInfo);
  1306. if (noreasonBackList == null || noreasonBackList.size() == 0) {
  1307. return null;
  1308. }
  1309. noreasonBackInfo = noreasonBackList.get(0);
  1310. /*if (noreasonBackInfo.getComplaintDetectList() != null && noreasonBackInfo.getComplaintDetectList().size() > 0) {
  1311. noreasonBackInfo.setDetectState(noreasonBackInfo.getComplaintDetectList().get(0).getDetectState());
  1312. }*/
  1313. //orderId = noreasonBackInfo.getOrderId();
  1314. customerCommon = CustomerCommonUtil.getCustomerCommon(7,noreasonBackInfo);
  1315. customerCommon = customerService.selectProdcueAndFitting(customerCommon,7);
  1316. break;
  1317. }
  1318. RelationOrder relationOrder = new RelationOrder();
  1319. relationOrder.setRelationType(customerCommon.getCustomerIsSolve());
  1320. relationOrder.setRelationId(customerCommon.getRelationId());
  1321. List<RelationOrder> relationOrderList = relationOrderService.getRelationOrderList(relationOrder);
  1322. if(relationOrderList != null && relationOrderList.size() > 0){
  1323. String[] salesIds = new String[relationOrderList.size()];
  1324. for (int k=0; k<relationOrderList.size();k++){
  1325. salesIds[k] = String.valueOf(relationOrderList.get(k).getSalesId());
  1326. }
  1327. SalesOrder so = new SalesOrder();
  1328. so.setSalesIds(salesIds);
  1329. List<SalesOrder> orderList = salesOrderMapper.listSalesOrder(so);
  1330. if (orderList != null && orderList.size() > 0) {
  1331. SalesOrder order = orderList.get(0);
  1332. SalesOrderItem salesOrderItem = new SalesOrderItem();
  1333. salesOrderItem.setItemOrderId(order.getSalesId());
  1334. order.setSalesOrderItemList(salesOrderMapper.listSalesOrderItem(salesOrderItem));
  1335. } else {
  1336. map.put("orderList",null);
  1337. }
  1338. map.put("orderList",orderList);
  1339. }
  1340. map.put("customerCommon",customerCommon);
  1341. return map;
  1342. }
  1343. @Override
  1344. public CustomerCommon selectProdcueAndFitting(CustomerCommon customerCommon, int isSolve) {
  1345. if (customerCommon == null || customerCommon.getRelationId() == null) {
  1346. return customerCommon;
  1347. }
  1348. List<SendProdcue> sendProdcues = null;
  1349. List<SendFitting> sendFittings = null;
  1350. List<ClosedFitting> closedfittings = null;
  1351. List<ClosedProdcue> closedProdcues = null;
  1352. SendProdcue sendProdcue = new SendProdcue();
  1353. SendFitting sendFitting = new SendFitting();
  1354. ClosedFitting fitting = new ClosedFitting();
  1355. ClosedProdcue closedProdcue = new ClosedProdcue();
  1356. switch (isSolve) {
  1357. case 3://换新
  1358. sendProdcue.setRelationId(customerCommon.getRelationId());
  1359. sendProdcue.setSendProduceType(3);
  1360. //查询寄出产品集合
  1361. sendProdcues = sendProdcueMapper.listSendProdcue(sendProdcue);
  1362. sendFitting.setRelationId(customerCommon.getRelationId());
  1363. sendFitting.setSendFittingType(3);
  1364. //查询寄出配件集合
  1365. sendFittings = sendFittingMapper.listSendFitting(sendFitting);
  1366. fitting.setRelationId(customerCommon.getRelationId());
  1367. fitting.setClosedFittingType(3);
  1368. //查询寄回配件集合
  1369. closedfittings = closedFittingMapper.listClosedFitting(fitting);
  1370. closedProdcue.setRelationId(customerCommon.getRelationId());
  1371. closedProdcue.setClosedProdcueType(3);
  1372. //查询寄回产品集合
  1373. closedProdcues = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1374. break;
  1375. case 4://维修
  1376. sendProdcue.setRelationId(customerCommon.getRelationId());
  1377. sendProdcue.setSendProduceType(4);
  1378. //查询寄出产品集合
  1379. sendProdcues = sendProdcueMapper.listSendProdcue(sendProdcue);
  1380. sendFitting.setRelationId(customerCommon.getRelationId());
  1381. sendFitting.setSendFittingType(4);
  1382. //查询寄出配件集合
  1383. sendFittings = sendFittingMapper.listSendFitting(sendFitting);
  1384. fitting.setRelationId(customerCommon.getRelationId());
  1385. fitting.setClosedFittingType(4);
  1386. //查询寄回配件集合
  1387. closedfittings = closedFittingMapper.listClosedFitting(fitting);
  1388. closedProdcue.setRelationId(customerCommon.getRelationId());
  1389. closedProdcue.setClosedProdcueType(4);
  1390. //查询寄回产品集合
  1391. closedProdcues = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1392. break;
  1393. case 5://补发
  1394. sendProdcue.setRelationId(customerCommon.getRelationId());
  1395. sendProdcue.setSendProduceType(5);
  1396. //查询寄出产品集合
  1397. sendProdcues = sendProdcueMapper.listSendProdcue(sendProdcue);
  1398. sendFitting.setRelationId(customerCommon.getRelationId());
  1399. sendFitting.setSendFittingType(5);
  1400. //查询寄出配件集合
  1401. sendFittings = sendFittingMapper.listSendFitting(sendFitting);
  1402. break;
  1403. case 6://退货
  1404. fitting.setRelationId(customerCommon.getRelationId());
  1405. fitting.setClosedFittingType(6);
  1406. //查询寄回配件集合
  1407. closedfittings = closedFittingMapper.listClosedFitting(fitting);
  1408. closedProdcue.setRelationId(customerCommon.getRelationId());
  1409. closedProdcue.setClosedProdcueType(6);
  1410. //查询寄回产品集合
  1411. closedProdcues = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1412. break;
  1413. case 7://无理由退货
  1414. fitting.setRelationId(customerCommon.getRelationId());
  1415. fitting.setClosedFittingType(7);
  1416. //查询寄回配件集合
  1417. closedfittings = closedFittingMapper.listClosedFitting(fitting);
  1418. closedProdcue.setRelationId(customerCommon.getRelationId());
  1419. closedProdcue.setClosedProdcueType(7);
  1420. //查询寄回产品集合
  1421. closedProdcues = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1422. break;
  1423. }
  1424. customerCommon.setClosedFittings(closedfittings);
  1425. customerCommon.setClosedProdcues(closedProdcues);
  1426. customerCommon.setSendProdcues(sendProdcues);
  1427. customerCommon.setSendFittings(sendFittings);
  1428. return customerCommon;
  1429. }
  1430. @Override
  1431. public ProductType getcompanyAffiliation(Integer customerId) {
  1432. return customerInfoMapper.getcompanyAffiliation(customerId);
  1433. }
  1434. @Override
  1435. public BackGoods getBackGoods(BackGoods backGoods) {
  1436. //获取退货集合
  1437. List<BackGoods> backList = backGoodsMapper.listBackGoods(backGoods);
  1438. if (backList == null || backList.size() == 0) {
  1439. return null;
  1440. }
  1441. BackGoods goods = backList.get(0);
  1442. ClosedProdcue closedProdcue = new ClosedProdcue();
  1443. closedProdcue.setRelationId(goods.getBackGoodsId());
  1444. closedProdcue.setClosedProdcueType(6);
  1445. //查询寄回产品集合
  1446. List<ClosedProdcue> prodcueList = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1447. ClosedFitting fitting = new ClosedFitting();
  1448. fitting.setRelationId(goods.getBackGoodsId());
  1449. fitting.setClosedFittingType(6);
  1450. //查询寄回配件集合
  1451. List<ClosedFitting> fittingList = closedFittingMapper.listClosedFitting(fitting);
  1452. if (prodcueList != null && prodcueList.size() > 0) {
  1453. goods.setClosedProdcues(prodcueList);
  1454. }
  1455. if (fittingList != null && fittingList.size() > 0) {
  1456. goods.setClosedFittings(fittingList);
  1457. }
  1458. return goods;
  1459. }
  1460. @Override
  1461. public NoreasonBack getNoreasonBack(NoreasonBack noreasonBack) {
  1462. //获取无理由退货
  1463. List<NoreasonBack> backList = noreasonBackMapper.listNoreasonBack(noreasonBack);
  1464. if (backList == null || backList.size() == 0) {
  1465. return null;
  1466. }
  1467. NoreasonBack noreasonBackInfo = backList.get(0);
  1468. ClosedProdcue closedProdcue = new ClosedProdcue();
  1469. closedProdcue.setRelationId(noreasonBackInfo.getNoreasonBackId());
  1470. closedProdcue.setClosedProdcueType(7);
  1471. //查询寄回产品集合
  1472. List<ClosedProdcue> prodcueList = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1473. ClosedFitting fitting = new ClosedFitting();
  1474. fitting.setRelationId(noreasonBackInfo.getNoreasonBackId());
  1475. fitting.setClosedFittingType(7);
  1476. //查询寄回配件集合
  1477. List<ClosedFitting> fittingList = closedFittingMapper.listClosedFitting(fitting);
  1478. if (prodcueList != null && prodcueList.size() > 0) {
  1479. noreasonBackInfo.setClosedProdcues(prodcueList);
  1480. }
  1481. if (fittingList != null && fittingList.size() > 0) {
  1482. noreasonBackInfo.setClosedFittings(fittingList);
  1483. }
  1484. return noreasonBackInfo;
  1485. }
  1486. @Override
  1487. public Reissue getReissue(Reissue reissue) {
  1488. //查询售后补发信息
  1489. List<Reissue> reissueList = reissueMapper.listReissue(reissue);
  1490. if (reissueList == null || reissueList.size() == 0) {
  1491. return null;
  1492. }
  1493. Reissue reissueInfo = reissueList.get(0);
  1494. SendProdcue sendProdcue = new SendProdcue();
  1495. sendProdcue.setRelationId(reissueInfo.getReissueId());
  1496. sendProdcue.setSendProduceType(5);
  1497. //查询寄送产品集合
  1498. List<SendProdcue> sendProdcueList = sendProdcueMapper.listSendProdcue(sendProdcue);
  1499. SendFitting sendFitting = new SendFitting();
  1500. sendFitting.setRelationId(reissueInfo.getReissueId());
  1501. sendFitting.setSendFittingType(5);
  1502. //查询寄送配件集合
  1503. List<SendFitting> sendFittingList = sendFittingMapper.listSendFitting(sendFitting);
  1504. if (sendProdcueList != null && sendProdcueList.size() > 0) {
  1505. reissueInfo.setSendProdcues(sendProdcueList);
  1506. }
  1507. if (sendFittingList != null && sendFittingList.size() > 0) {
  1508. reissueInfo.setSendFittings(sendFittingList);
  1509. }
  1510. return reissueInfo;
  1511. }
  1512. @Override
  1513. public Renewed getRenewedInfo(Renewed renewed) {
  1514. renewed = renewedMapper.getRenewedInfo(renewed);
  1515. if (renewed == null){
  1516. return null;
  1517. }
  1518. ClosedProdcue closedProdcue = new ClosedProdcue();
  1519. closedProdcue.setRelationId(renewed.getRenewedId());
  1520. closedProdcue.setClosedProdcueType(3);
  1521. //查询寄回产品集合
  1522. List<ClosedProdcue> prodcueList = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1523. ClosedFitting fitting = new ClosedFitting();
  1524. fitting.setRelationId(renewed.getRenewedId());
  1525. fitting.setClosedFittingType(3);
  1526. //查询寄回配件集合
  1527. List<ClosedFitting> fittingList = closedFittingMapper.listClosedFitting(fitting);
  1528. SendProdcue sendProdcue = new SendProdcue();
  1529. sendProdcue.setRelationId(renewed.getRenewedId());
  1530. sendProdcue.setSendProduceType(3);
  1531. //查询寄送产品集合
  1532. List<SendProdcue> sendProdcueList = sendProdcueMapper.listSendProdcue(sendProdcue);
  1533. SendFitting sendFitting = new SendFitting();
  1534. sendFitting.setRelationId(renewed.getRenewedId());
  1535. sendFitting.setSendFittingType(3);
  1536. //查询寄送配件集合
  1537. List<SendFitting> sendFittingList = sendFittingMapper.listSendFitting(sendFitting);
  1538. if (prodcueList != null && prodcueList.size() > 0) {
  1539. renewed.setClosedProdcues(prodcueList);
  1540. }
  1541. if (fittingList != null && fittingList.size() > 0) {
  1542. renewed.setClosedFittings(fittingList);
  1543. }
  1544. if (sendProdcueList != null && sendProdcueList.size() > 0) {
  1545. renewed.setSendProdcues(sendProdcueList);
  1546. }
  1547. if (sendFittingList != null && sendFittingList.size() > 0) {
  1548. renewed.setSendFittings(sendFittingList);
  1549. }
  1550. return renewed;
  1551. }
  1552. @Override
  1553. public Repair getRepairInfo(Repair repair) {
  1554. repair = repairMapper.getRepairInfo(repair);
  1555. if (repair == null) {
  1556. return null;
  1557. }
  1558. ClosedProdcue closedProdcue = new ClosedProdcue();
  1559. closedProdcue.setRelationId(repair.getRepairId());
  1560. closedProdcue.setClosedProdcueType(4);
  1561. //查询寄回产品集合
  1562. List<ClosedProdcue> prodcueList = closedProdcueMapper.listclosedProdcue(closedProdcue);
  1563. ClosedFitting fitting = new ClosedFitting();
  1564. fitting.setRelationId(repair.getRepairId());
  1565. fitting.setClosedFittingType(4);
  1566. //查询寄回配件集合
  1567. List<ClosedFitting> fittingList = closedFittingMapper.listClosedFitting(fitting);
  1568. SendProdcue sendProdcue = new SendProdcue();
  1569. sendProdcue.setRelationId(repair.getRepairId());
  1570. sendProdcue.setSendProduceType(4);
  1571. //查询寄送产品集合
  1572. List<SendProdcue> sendProdcueList = sendProdcueMapper.listSendProdcue(sendProdcue);
  1573. SendFitting sendFitting = new SendFitting();
  1574. sendFitting.setRelationId(repair.getRepairId());
  1575. sendFitting.setSendFittingType(4);
  1576. //查询寄送配件集合
  1577. List<SendFitting> sendFittingList = sendFittingMapper.listSendFitting(sendFitting);
  1578. if (prodcueList != null && prodcueList.size() > 0) {
  1579. repair.setClosedProdcues(prodcueList);
  1580. }
  1581. if (fittingList != null && fittingList.size() > 0) {
  1582. repair.setClosedFittings(fittingList);
  1583. }
  1584. if (sendProdcueList != null && sendProdcueList.size() > 0) {
  1585. repair.setSendProdcues(sendProdcueList);
  1586. }
  1587. if (sendFittingList != null && sendFittingList.size() > 0) {
  1588. repair.setSendFittings(sendFittingList);
  1589. }
  1590. return repair;
  1591. }
  1592. }