iamberry-common-parent/watero-rst-web/src/main/webapp/common/js/customer/customer.js

/**
 *TDS 城市加载
 *问题回复选择
 *加载三个文本域
 *定义全局变量以及监听事件和初始化
 * 客诉提交
 */

/*===============================TDS 城市加载  -- start -- =============================== */
$(function(){

    $("#province").ProvinceCity();
    $('.skin-minimal input').iCheck({
        checkboxClass: 'icheckbox-blue',
        radioClass: 'iradio-blue',
        increaseArea: '20%'
    });
    $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
        console.log($(this)[0].value);
        $("#city2").click()
    },
        attachObject:'#suggest'
    });
    $("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
});
/*===============================TDS 城市加载  -- start -- =============================== */

/*===============================问题回复选择  -- start -- =============================== */
$(document).on('click', '.dalog-ask .answer', function() {

    var QA_complaintId = $(this).find(".QA_complaintId").val();
    var QA_smallClassId = $(this).find(".QA_smallClassId").val();
    $("select[name='complaintId']").val(QA_complaintId);
    initComplaintSmallClassInfo(QA_complaintId,QA_smallClassId); //初始化小类

    var questionId = $(this).find(".quesId").val();
    var title = $(this).find("span").html();
    var desc = $(this).find("#questionProfile").html();

    $("#questionId").val(questionId);
    $("#describeTitle").val(title);
    UE.getEditor('describeContentText').setContent(desc);

    //$("#answer-textarea").text();
    $(".dalog-ask").hide(); //隐藏qa
});
/*===============================问题回复选择  -- end -- =============================== */

/*===============================加载三个文本域  -- start -- =============================== */
/**
 * 百度富文本编辑器的 tool
 * 用于客诉的添加/修改 页面的配置
 */
var tool = [
    'anchor', //锚点
    'undo', //撤销
    'redo', //重做
    'bold', //加粗
    'indent', //首行缩进
    'snapscreen', //截图
    'italic', //斜体
    'underline', //下划线
    'strikethrough', //删除线
    'subscript', //下标
    'fontborder', //字符边框
    'superscript', //上标
    'formatmatch', //格式刷
    // 'source', //源代码 --
    'blockquote', //引用
    'pasteplain', //纯文本粘贴模式
    'selectall', //全选
    'print', //打印
    'preview', //预览
    'horizontal', //分隔线
    'removeformat', //清除格式
    'time', //时间
    'date', //日期
    'unlink', //取消链接
    'insertrow', //前插入行
    'insertcol', //前插入列
    'mergeright', //右合并单元格
    'mergedown', //下合并单元格
    'deleterow', //删除行
    'deletecol', //删除列
    'splittorows', //拆分成行
    'splittocols', //拆分成列
    'splittocells', //完全拆分单元格
    'deletecaption', //删除表格标题
    'inserttitle', //插入标题
    'mergecells', //合并多个单元格
    'deletetable', //删除表格
    'cleardoc', //清空文档
    'insertparagraphbeforetable', //"表格前插入行"
    //'insertcode', //代码语言
    'fontfamily', //字体
    'fontsize', //字号
    'paragraph', //段落格式
    'simpleupload', //单图上传
    'insertimage', //多图上传
    'edittable', //表格属性
    'edittd', //单元格属性
    'link', //超链接
    'emotion', //表情
    'spechars', //特殊字符
    'searchreplace', //查询替换
    // 'map', //Baidu地图
    // 'gmap', //Google地图
    'insertvideo', //视频
    'help', //帮助
    'justifyleft', //居左对齐
    'justifyright', //居右对齐
    'justifycenter', //居中对齐
    'justifyjustify', //两端对齐
    'forecolor', //字体颜色
    'backcolor', //背景色
    'insertorderedlist', //有序列表
    'insertunorderedlist', //无序列表
    'fullscreen', //全屏
    'directionalityltr', //从左向右输入
    'directionalityrtl', //从右向左输入
    'rowspacingtop', //段前距
    'rowspacingbottom', //段后距
    'pagebreak', //分页
    'insertframe', //插入Iframe
    'imagenone', //默认
    'imageleft', //左浮动
    'imageright', //右浮动
    'attachment', //附件
    'imagecenter', //居中
    'wordimage', //图片转存
    'lineheight', //行间距
    'edittip ', //编辑提示
    'customstyle', //自定义标题
    'autotypeset', //自动排版
    // 'webapp', //百度应用
    'touppercase', //字母大写
    'tolowercase', //字母小写
    'background', //背景
    'template', //模板
    // 'scrawl', //涂鸦
    'music', //音乐
    'inserttable', //插入表格
    'drafts', // 从草稿箱加载
    'charts' // 图表
];

/*问题描述*/
var describeContentText = UE.getEditor('describeContentText', {
    toolbars: [tool],
    autoHeightEnabled: true,
    autoFloatEnabled: true,
    elementPathEnabled : false,/*去掉元素路径*/
    zIndex : 5
});
/*处理描述*/
var describeHandleDescText = UE.getEditor('describeHandleDescText', {
    toolbars: [tool],
    autoHeightEnabled: true,
    autoFloatEnabled: true,
    elementPathEnabled : false,  /*去掉元素路径*/
    zIndex : 5
});
/*邮寄地址*/
// var sendAddressSms = UE.getEditor('sendAddressSms', {
//     toolbars: [tool],
//     autoHeightEnabled: true,
//     autoFloatEnabled: true,
//     elementPathEnabled : false  /*去掉元素路径*/
// });

var isInitSendAddressSms = false;

// sendAddressSms.ready(function() {
//     sendAddressSms.setHeight(130);  //固定高度
// });
/*===============================加载三个文本域  -- end -- =============================== */

/*===============================定义全局变量以及监听事件和初始化  -- start -- =============================== */
/*处理结果的执行状态*/
var isSolve = {
    solved : [],
    noSolved : [],
    renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
    maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
    reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
    backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
    noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
}

/*处理结果的变更状态  产品列表表头信息*/
var isSolveTitleMsg = {
    solved : [[],[]],
    noSolved : [[],[]],
    renewed : [["退回产品","退回产品颜色","退回产品配件"],["更换产品","更换产品颜色","更换产品配件"]],
    maintain : [["需要维修的产品","需要维修的产品颜色","需要维修的产品配件"],["维修产品","维修产品颜色","维修产品配件"]],
    reissue : [["补发产品","补发产品颜色","补发产品配件"],[]],
    backGoods : [["退回产品","退回产品颜色","退回产品配件"],[]],
    noReasonBack : [["退回产品","退回产品颜色","退回产品配件"],[]]
}
/*===============================定义全局变量以及监听事件和初始化  -- end -- =============================== */

/*===============================正则表达式  -- start -- =============================== */
var phoneReg = /^[1][3,4,5,7,8][0-9]{9}$/;
/*===============================正则表达式  -- end -- =============================== */

/*=============================== 页面加载完成启动事件  -- start -- =============================== */
$(function (){
    /* 所有trim_input 样式，input框都需要去除前后空格*/
    $(".trim_input").change(function(){
        var value = $.trim($(this).val());
        $(this).val(value);
    })

    /*监听销售公司选择事件*/
    $("#selectCompany").change(function (){
        var companyId = $(this).val();
        $("#companyId").val(companyId);
        setStore(companyId,$("#selectStore"));       //获取店铺
    })

    /*监听店铺选择事件*/
    $("#selectStore").change(function (){
        var storeId = $(this).val();
        $("#storeId").val(storeId);
    })
})
/*===============================页面加载完成启动事件  -- end -- =============================== */

/*用于初始化监听回访信息的展示*/
function initVisitEvent(){
    $("input[name='customerIsVisit']").change(function (){
        if($(this).val() == 2){
            $("#needToVisit").css("display","block");
        }else{
            $("#needToVisit").css("display","none");
        }
    })
}

/*关闭qa*/
function closeQA(){
    $(".dalog-ask").hide(); //隐藏qa
}

/*初始化单选框样式*/
function initCheck(){
    $('.skin-minimal input').iCheck({
        checkboxClass: 'icheckbox-blue',
        radioClass: 'iradio-blue',
        increaseArea: '20%'
    });
}

/*初始化单选框样式*/
function initCheckByNode(node){
    node.iCheck({
        checkboxClass: 'icheckbox-blue',
        radioClass: 'iradio-blue',
        increaseArea: '20%'
    });
}

/*
* type 1:不需要回访  2：需要回访
* */
function visitByType(type){
    if(isUpdate &&  customerIsVisit){
        customerIsVisit = false;
        return false;
    }
    if(1 == type){  //不需要回访
        $("#customer-visit-2").iCheck('check');  //设置不需要回访
        $("#needToVisit").css("display","none");
    }else{
        $("#customer-visit-1").iCheck('check');  //设置需要回访
        $("#needToVisit").css("display","block");
    }
    initVisitEvent();
}

function initSysAdmin() {
    sysAminList = getSysAdmin();
    var html = "";
    for(var i=0;i<sysAminList.length;i++){
        var adminList = sysAminList[i];
        if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
            html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'（我）</option>';
        }else{
            html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
        }
    }
    $("#adminId").html(html);
}

/*初始化回访客服的选择*/
function initVisitSysAdmin(){
    var html = "";
    var flag = false;
    for(var i=0;i<sysAminList.length;i++){
        var adminList = sysAminList[i];
        if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
            html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'（我）</option>';
            flag = true;
        }else{
            html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
        }
    }
    $("#visitAdminId").html(html);
    if(flag){
        showVisitMsg(1);
    }
}

/**
 * 用于显示回访指派任务提示信息
 * 1 ：自己
 * 2 ：其他人
 */
function showVisitMsg(type,adminName) {
    if(type == 1){
        $("#visitAdminIdMsg").html("您将为自己指定一个回访任务");
    }else{
        $("#visitAdminIdMsg").html("您将为"+ adminName +"指定一个回访任务");
    }
}

function getSysAdmin(){
    if(sysAminList != null && sysAminList.length > 0){
        return sysAminList
    }
    $.ajax({
        type: "POST",
        data: {
        },
        url: url_path + "/admin/customer/select_sys_admin",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                sysAminList = data.returnMsg.adminList;
                adminId = data.returnMsg.adminId;
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
    return sysAminList;
}

/*初始化产品类型 --  客诉头部的产品类型单选*/
function initProduceType(){
    var html = "";
    $.ajax({
        type: "POST",
        data: {
        },
        url: url_path + "/admin/customer/select_produce_type",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                var check = "checked";
                for(var i=0;i<data.returnMsg.productTypeList.length;i++){
                    var produce = data.returnMsg.productTypeList[i];
                    html += ' <div class="radio-box">' +
                        '<input type="radio" id="produce-type-'+ i +'" name="typeId" typeCompany="'+ produce.typeCompany +'"  datatype="*" value="'+ produce.typeId +'"  '+ check +' nullmsg="请选择产品类型！" >' +
                        ' <label for="produce-type-'+ i +'">'+ produce.typeName +'</label>' +
                        ' </div>';
                    check = "";
                }
            }else{
                html = '';
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
    $("#produceTypeHtml").html(html);
    initCheck();
}

/**
 * 选择处理结果-- 默认选择已解决
 * type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货
 */
function initProcessResult(type){

    if(type == null || type == ""){
        type = 1;
    }

    allCustomerType = type;

    if(allCustomerInfoType == null || allCustomerInfoType == ""){
        allCustomerInfoType = $("input[name='customerCounselType']:checked").val();
    }

    var statusHtml = '<li><span class="arrow"></span><div class="number">status_index</div><div>status_html</div></li>';
    var resultHtml = '';
    var result = {};
    var resultProductTableTitle = {};

    $("#solved").show(); //已解决
    $("#noSolved").show();//未解决
    if(allCustomerInfoType == 1){  //售前
        $("#renewed").hide();
        $("#maintain").hide();
        $("#reissue").hide();
        $("#backGoods").hide();
        $("#noReasonBack").hide();

        switch(type)
        {
            case 1:
                otherHied();
                visitByType(1);
                getCompany();
                break;
            case 2:
                otherHied();
                visitByType(2);
                getCompany();
                break;
            default:
                break;
        }
    }else if(allCustomerInfoType == 2){ //售后

        if(!isInitSendAddressSms){
            initComplaintQuestionInfo("m");
            isInitSendAddressSms = true;
        }
        if(isUpdate){       //修改页面加载省市区
            setAddressInfo();       //修改页面才会调用
        }else{
            /* 在选择售后类型是，直接初始化省市区，使用isInitAddress 变量来判断 */
            if(isInitAddress == 0){
                var proId = setPro(null,2);
                var cityId = setCity(null,proId,2);
                setDistrict(null,cityId,2);
                isInitAddress = 1;
            }
        }

        $("#renewed").show();
        $("#maintain").show();
        $("#reissue").show();
        $("#backGoods").show();
        $("#noReasonBack").show();
        switch(type)
        {
            case 1:
                otherHied();
                visitByType(1);
                getCompany();
                break;
            case 2:
                otherHied();
                visitByType(2); //需要回访
                getCompany();
                break;
            case 3: //换新
                result = isSolve.renewed;
                resultProductTableTitle = isSolveTitleMsg.renewed;
                $("#relationProduct").html("换新产品");
                $("#processResultStatus").show();
                $("#orderHead").show();
                $("#order").show();
                //$("#recipientInfo").show();
                //$("#recipientInfoTitle").show();
                //$("#recipientAddress").show();
                //$("#recipientAddressText").show();
                //$("#renewedProduct").show();
                $("#TDScollect").show();
                $("#TDScollectShow").show();
                $("#sendAddressInfo").show();
                $("#sendAddressByPhone").show();
                $("#updateProduct").hide(); //换新产品
                $("#postageAccount").show();    //邮费转账账户
                visitByType(2); //需要回访

                $("#salesChannelsSelect").hide();  //屏蔽销售公司
                break;
            case 4: //维修
                result = isSolve.maintain;
                resultProductTableTitle = isSolveTitleMsg.maintain;
                $("#relationProduct").html("维修产品");
                $("#processResultStatus").show();
                $("#orderHead").show();
                $("#order").show();
                //$("#recipientInfo").show();
                //$("#recipientInfoTitle").show();
                //$("#recipientAddress").show();
                //$("#recipientAddressText").show();
                //$("#renewedProduct").show();
                $("#TDScollect").show();
                $("#TDScollectShow").show();
                $("#sendAddressInfo").show();
                $("#sendAddressByPhone").show();
                $("#updateProduct").hide();//维修产品
                $("#postageAccount").show();    //邮费转账账户
                visitByType(2); //需要回访
                $("#salesChannelsSelect").hide();  //屏蔽销售公司
                break;
            case 5://补发
                result = isSolve.reissue;
                resultProductTableTitle = isSolveTitleMsg.reissue;
                $("#relationProduct").html("补发产品");
                $("#processResultStatus").show();
                $("#orderHead").show();
                $("#order").show();
                //$("#recipientInfo").show();
                //$("#recipientInfoTitle").show();
                // $("#recipientAddress").show();
                // $("#recipientAddressText").show();
                //$("#renewedProduct").show();
                $("#TDScollect").show();
                $("#TDScollectShow").show();
                $("#sendAddressInfo").hide();
                $("#sendAddressByPhone").hide();
                $("#updateProduct").hide();
                $("#postageAccount").hide();    //邮费转账账户 -- 隐藏
                visitByType(2); //需要回访
                $("#salesChannelsSelect").hide();  //屏蔽销售公司
                break;
            case 6: //退货
                result = isSolve.backGoods;
                resultProductTableTitle = isSolveTitleMsg.backGoods;
                $("#relationProduct").html("退货产品");
                $("#processResultStatus").show();
                $("#orderHead").show();
                $("#order").show();
                // $("#recipientInfo").show();
                //$("#recipientInfoTitle").show();
                //$("#recipientAddress").show();
                //$("#recipientAddressText").show();
                //$("#renewedProduct").show();
                $("#TDScollect").show();
                $("#TDScollectShow").show();
                $("#sendAddressInfo").show();
                $("#sendAddressByPhone").show();
                $("#updateProduct").hide();
                $("#postageAccount").show();    //邮费转账账户
                visitByType(2); //需要回访
                $("#salesChannelsSelect").hide();  //屏蔽销售公司
                break;
            case 7://无理由退货
                result = isSolve.noReasonBack;
                resultProductTableTitle = isSolveTitleMsg.noReasonBack;
                $("#relationProduct").html("退货产品");
                $("#processResultStatus").show();
                $("#orderHead").show();
                $("#order").show();
                //$("#recipientInfo").show();
                //$("#recipientInfoTitle").show();
                //$("#recipientAddress").show();
                //$("#recipientAddressText").show();
                //$("#renewedProduct").show();
                $("#TDScollect").show();
                $("#TDScollectShow").show();
                $("#sendAddressInfo").show();
                $("#sendAddressByPhone").show();
                $("#updateProduct").hide();
                $("#postageAccount").show();    //邮费转账账户
                visitByType(2); //需要回访
                $("#salesChannelsSelect").hide();  //屏蔽销售公司
                break;
            default:
                break;
        }
    }
    for(var i=0;i< result.length;i++){
        var html = statusHtml.replace("status_index",i+1);
        html = html.replace("status_html",result[i]);
        resultHtml += html;
    }

    if(resultProductTableTitle != null && resultProductTableTitle.length > 0){
        /* 根据处理类型来切换 产品列表的列名称 */
        for(var i=0;i<resultProductTableTitle[0].length;i++){
            $("#table1").find("th").eq(i).html(resultProductTableTitle[0][i]);
        }
        for(var i=0;i<resultProductTableTitle[1].length;i++){
            $("#table2").find("th").eq(i).html(resultProductTableTitle[1][i]);
        }
    }

    $("#processResultStatus").html(resultHtml);
}

/*已解决|未解决 */
function otherHied(){
    $("#salesChannelsSelect").show();  //展示销售公司
    $("#processResultStatus").hide();   //处理结果的执行状态  已解决未解决没有该信息
    $("#orderHead").hide();
    $("#order").hide();
    $("#recipientInfo").hide();
    $("#recipientInfoTitle").hide();
    $("#recipientAddress").hide();
    $("#recipientAddressText").hide();
    $("#renewedProduct").hide();
    $("#TDScollect").hide();
    $("#TDScollectShow").hide();
    $("#sendAddressInfo").hide();
    $("#sendAddressByPhone").hide();
    $("#updateProduct").hide();
}

/*初始化问题大类*/
function initComplaintTypeInfo() {
    //默认为售前咨询
    //var customerCounselTypeOverall = allCustomerInfoType;
    var customerCounselTypeOverall = null;
    $.ajax({
        type: "POST",
        data: {
            complaintConsultingType : customerCounselTypeOverall
        },
        url: url_path + "/admin/complaintQuestion/list_complaintType",
        async: true,
        success: function(data){
            var html = '<option value="">请选择问题分类</option>';
            var id;
            if (data.returnCode == 200) {
                for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
                    var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
                    if(i == 0 ){
                        id = complaintTypeInfo.complaintId;
                    }
                    html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
                }
            }else{
                html = '';
            }
            $("[name='complaintId']").html(html);
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
}

/*显示小类*/
function initComplaintSmallClassInfo(complaintId,smallId){
    if(complaintId == null || complaintId == ""){
        var html = '<option value="">请选择问题小类</option>';
        $("[name='smallClassId']").html(html);
    }else{
        $.ajax({
            type: "POST",
            data: {
                complaintId : complaintId
            },
            url: url_path + "/admin/complaintQuestion/list_complaintSmallClass",
            async: true,
            success: function(data){
                var html = '<option value="">请选择问题小类</option>';
                if (data.returnCode == 200) {
                    for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
                        var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
                        html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
                    }
                }else{
                    html = '';
                }
                $("[name='smallClassId']").html(html);

                if(smallId != null && smallId != "" && typeof(smallId)!="undefined" ){
                    $("select[name='smallClassId']").val(smallId);
                }
            },
            error: function(XmlHttpRequest, textStatus, errorThrown){
            }
        });
    }
}


/**
 * 搜索QA 显示
 * type  p:问题qa;  m:邮寄qa
 */
function initComplaintQuestionInfo(type){
    var complaintId;
    var smallClassId;
    var questionName;
    var customerCounselType;
    var questionId;
    if(type == "p"){
        complaintId = $("[name='complaintId']").val();
        smallClassId = $("[name='smallClassId']").val();
        questionName = $("[name='questionIdMsg']").val();
        customerCounselType = $("[name='customerCounselType']:checked").val();
    }else if(type == "m"){
        questionId = complaint_questionId;
    }

    $.ajax({
        type: "POST",
        data: {
            complaintId : complaintId,
            smallClassId : smallClassId,
            questionName : questionName,
            /*complaintType : customerCounselType,*/
            questionId : questionId
        },
        url: url_path + "/admin/complaintQuestion/list_complaintQuestion",
        async: false,
        success: function(data){
            if(type == "p"){
                var html = "";
                if (data.returnCode == 200) {
                    for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
                        var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
                        //html += '<li class="ask">'+ complaintQuestion.questionName +'' +
                        //        '</li>' +
                        //        '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span><input class="quesId" type="hidden" value="'+ complaintQuestion.questionId +'"></li>';
                        html += '' +
                            '<li class="answer" style="height: 20px;overflow: hidden;border-bottom: 1px solid #ddd;"><span>'+ complaintQuestion.questionName +'</span>' +
                            '<input class="QA_complaintId" type="hidden" value="'+ complaintQuestion.complaintId +'">' +
                            '<input class="QA_smallClassId" type="hidden" value="'+ complaintQuestion.smallClassId +'">' +
                            '<input class="quesId" type="hidden" value="'+ complaintQuestion.questionId +'">' +
                            '<div id="questionProfile" style="display: block">'+ complaintQuestion.questionProfile +'</div>' +
                            '</li>';
                    }
                }else{
                    html = '<span style="font-size: 12px; margin-top: 10px; display: block;">未搜索到QA信息，请更换关键字或者直接录入到系统!</span>';
                }
                $("#question").html(html);
                $(".dalog-ask").show();
            }else if(type == "m"){
                var msg = "";
                if (data.returnCode == 200) {
                    msg = data.returnMsg.complaintQuestionInfoList[0].questionProfile;
                }
                addSmsMsg(msg);
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
}

/*添加邮寄信息*/
function addSmsMsg(msg){
    /*sendAddressSms.addListener("ready", function () {
        // editor准备好之后才可以使用
        sendAddressSms.setContent(msg);
    });*/

    /*邮寄信息*/
    $("#sendAddressSmsHtml").html(msg);
}

/**
 * 发送短信
 * @param type 类型: "problem" 问题处理;  mailAddress:邮寄地址;
 * @param node   返回结果显示节点
 */
function sendPhone(type,node){
    var index = layer.load(1, {
        shade: [0.5,'#fff'] //0.1透明度的白色背景
    });

    var desc = "";
    var phone = "";
    var questionId = "";
    var describeTitle = "";
    var smallClassId = "";  /* 客诉问题类型小类id */
    var typeCompany = parseInt($("input:radio[name='typeId']:checked").attr("typeCompany"));
    if(type == "p"){
        phone = $("#p-phone").val();
        questionId = $("#questionId").val();
        describeTitle = $("#describeTitle").val();
        desc = UE.getEditor('describeContentText').getContent();
        smallClassId = $("#smallClassId").val();
        if(smallClassId == null || smallClassId == "" ){
            layer.close(index);
            layer.msg("请选择问题分类！", {icon: 5, time: 3000});
            return false;
        }
        if(describeTitle==null || describeTitle == ""){
            layer.close(index);
            layer.msg("请填写问题标题！", {icon: 5, time: 3000});
            return false;
        }
        if(describeTitle.length > 50){
            layer.close(index);
            layer.msg("问题标题长度不能高于50个字符！", {icon: 5, time: 3000});
            return false;
        }
        if(desc == null || desc == ""){
            layer.close(index);
            layer.msg("请填写问题回复！", {icon: 5, time: 3000});
            return false;
        }
    }else if(type == "m"){
        phone = $("#m-phone").val();
        questionId = complaint_questionId;

        //desc = UE.getEditor('sendAddressSms').getContent();
        //desc = $("#sendAddressSmsHtml").html();    //取值从html填写  -- 邮寄地址不用传过去，直接后台取

        // if(desc == null || desc == ""){
        //     layer.close(index);
        //     layer.msg("请填写邮寄信息内容！", {icon: 5, time: 3000});
        //     return false;
        // }
    }else{
        layer.close(index);
        layer.msg("发送报错！", {icon: 5, time: 3000});
        return false;
    }

    var reg = /^(((13[0-9]{1})|(15[0-9]{1})|(18[0-9]{1}))+\d{8})$/;
    if(!reg.test(phone)){
        layer.close(index);
        layer.msg("请填写正确的手机号码！", {icon: 5, time: 3000});
        return false;
    }

    $.ajax({
        type: "POST",
        data: {
            type : type,
            typeCompany : typeCompany,
            phone : phone,
            questionId : questionId,
            smallClassId : smallClassId,
            questionName : describeTitle,
            questionProfile : desc       //回复内容
        },
        url: url_path + "/admin/customer/send_phone_sms",
        async: true,
        success: function(data){
            if (data.returnCode == 200) {
                if(type == "p"){
                    $("#p-msg").html(data.resultMsg);
                }else  if(type == "m"){
                    $("#m-msg").html(data.resultMsg);
                }
            }else{
                if(type == "p"){
                    $("#p-msg").html(data.resultMsg);
                }else  if(type == "m"){
                    $("#m-msg").html(data.resultMsg);
                }
            }
            layer.close(index);
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
            if(type == "p"){
                $("#p-msg").html("发送短信失败!");
            }else  if(type == "m"){
                $("#m-msg").html("发送短信失败!");
            }
            layer.close(index);
        }
    });
}

/*保存QA问题  type=1 表示为用户点击 type=2表示自动触发*/
function saveQuestion(type){
    var index = layer.load(1, {
        shade: [0.5,'#fff'] //0.1透明度的白色背景
    });
    var desc = "";
    var questionId = "";
    var describeTitle = "";
    var smallClassId = "";  /* 客诉问题类型小类id */

    questionId = $("#questionId").val();
    describeTitle = $("#describeTitle").val();
    desc = UE.getEditor('describeContentText').getContent();
    smallClassId = $("#smallClassId").val();
    if((smallClassId == null || smallClassId == "") && (questionId == null || questionId == "") ){
        layer.close(index);
        layer.msg("请选择问题分类!", {icon: 5, time: 3000});
        return false;
    }
    if(describeTitle==null || describeTitle == ""){
        layer.close(index);
        layer.msg("请填写问题标题!", {icon: 5, time: 3000});
        return false;
    }
    if(desc == null || desc == ""){
        layer.close(index);
        layer.msg("请填写问题回复!", {icon: 5, time: 3000});
        return false;
    }

    $.ajax({
        type: "POST",
        data: {
            questionId : questionId,
            smallClassId : smallClassId,
            questionName : describeTitle,
            questionProfile : desc       //回复内容
        },
        url: url_path + "/admin/complaintQuestion/save_question",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                $("#questionId").val(data.returnMsg.questionId);
                if(type == 1){
                    layer.msg(data.resultMsg, {icon: 1, time: 3000});
                }
            }else{
                if(type == 1) {
                    layer.msg(data.resultMsg, {icon: 5, time: 3000});
                }
            }
            layer.close(index);
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
            layer.close(index);
        }
    });
}

/***
 * 打开搜索订单框
 */
function selectOrder(){
    layer_show("搜索订单",url_path + "/admin/customer/select_order","1000","500");
}

/**
 * 显示选择的订单
 */
function setSelectOrder(orderId){
    if(orderId == null || orderId  == "" || typeof (orderId)=="undefined"){
        layer.msg("未选中订单", {icon: 5, time: 3000});
        return false
    }
    var html = '';
    var addresHtml = '';
    var address = ''; //地址
    var orderItemList = {};
    var companyId = ''; //销售公司
    var storeId = '';  //店铺
    $.ajax({
        type: "POST",
        data: {
            salesId : orderId
        },
        url: url_path + "/admin/customer/select_salesOrder",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                for(var i=0;i<data.returnMsg.salesOrderList.length;i++){
                    var salesOrder = data.returnMsg.salesOrderList[i];

                    companyId = salesOrder.salesCompanyId;
                    storeId = salesOrder.salesStoreId;

                    var productsHtml = '';
                    var salesOrderItem = salesOrder.salesOrderItemList;
                    orderItemList = salesOrder.salesOrderItemList;
                    for(var j=0;j<salesOrderItem.length;j++){
                        var item = salesOrderItem[j].itemProductName + "*" + salesOrderItem[j].itemNum;
                        if(j==0){
                            productsHtml += item
                        }else{
                            productsHtml += '<br>'+ item
                        }
                    }
                    var time = formatDate(new Date(salesOrder.salesCreateTime),"yyyy-MM-dd");
                    html += '' +
                        ' <td style="text-align: center;">'+ convertUndefinedToEmpty(salesOrder.companyName) +'</td>' +
                        ' <td style="text-align: center;">'+  convertUndefinedToEmpty(salesOrder.storeName) +'</td>' +
                        ' <td style="text-align: center;">'+ salesOrder.salesId +'</td>' +
                        ' <td style="text-align: center;">'+ salesOrder.salesAddressName +'</td>' +
                        ' <td style="text-align: center;">'+ salesOrder.salesAddressTel +'</td>' +
                        ' <td style="text-align: center;">'+ salesOrder.salesAmount/100 +'</td>' +
                        ' <td style="text-align: center;">'+ productsHtml +'</td>' +
                        ' <td style="text-align: center;">'+ time +'</td>' +
                        '';
                    addresHtml = '<td colspan="1" style="text-align: center;">收货地址</td><td colspan="7" class="td-manage text-c" >'+ salesOrder.salesAddressInfo +'</td>' ;
                    address = salesOrder.salesAddressInfo;

                    $("#sendName").val(salesOrder.salesAddressName); //收件人名称
                    $("#sendTel").val(salesOrder.salesAddressTel);  //收件人电话号码

                    var name = $("#customerName").val();
                    var tel = $("#customerTel").val();
                    if(name == "" || name == null){
                        $("#customerName").val(salesOrder.salesAddressName); //收件人名称
                    }
                    if(tel == "" || tel == null){
                        $("#customerTel").val(salesOrder.salesAddressTel);  //收件人电话号码
                    }
                }
                // $("#showOrderAddress").html(address);
            }else{
                html = '';
                addresHtml = '';
            }
            $("#showOrder").html(html);  //显示订单
            $("#showOrderAddress").html(addresHtml);  //显示订单地址
            $("#showOrderAddress").show();
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
    $("#addressInfo").val(address);
    setAdress();  //显示地址
    setProduce(orderItemList); //显示产品

    $("#companyId").val(companyId);
    $("#storeId").val(storeId);
    $("#orderId").val(orderId);
}

/**
 * 设置地址
 */
function setAdress(){
    var addres = $("#addressInfo").val();

    $("#addrssMsg").html("");
    if(addres == null){
        $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
        return;
    }
    var addresList = addres.split("-");
    if(addresList[0] == null || addresList[1]==null || addresList[2]==null || addresList[3]==null){
        $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
        return;
    }
    var proId = setPro(getAddress(addresList[0],0),1);
    var cityId = setCity(getAddress(addresList[1],1),proId,1);
    setDistrict(getAddress(addresList[2],2),cityId,1);
    var sendAddress = addresList[3];
    if(addresList.length > 4){
        for(var k = 4;k< addresList.length;k++){
            sendAddress += addresList[k];
        }
    }
    $("#sendAddress").val(sendAddress);
}

/***
 * 删除 “省”，“市”，“区”关键字
 * type : 0:省   2：市   3：区
 */
function getAddress(addrss,type) {
    var abbreviation = "";
    if(addrss == ""){
        abbreviation = "";
    }else{
        switch(type)
        {
            case 0:
                //var proReg = new RegExp("省","g");
                //abbreviation = addrss.replace(proReg,"");
                abbreviation = addrss.substring(0,2);
                break;
            case 1:
                var cityReg = new RegExp("市","g");
                abbreviation = addrss.replace(cityReg,"");

                cityReg = new RegExp("区","g");
                abbreviation = addrss.replace(cityReg,"");
                break;
            case 2:
                var districtReg = new RegExp("区","g");
                abbreviation = addrss.replace(districtReg,"");

                districtReg = new RegExp("市","g");
                abbreviation = abbreviation.replace(districtReg,"");
                break;
            default:
                break;
        }
    }
    return abbreviation
}

/**
 * 设置省
 * type  1:搜索订单赋值   2：只查询全部，默认第一个
 */
function setPro(provinceName,type) {
    var proId = '';
    var province = listProvince();
    var selectPro = new Array();
    if(type == 1){
        selectPro = listProvince("",provinceName);
    }
    if(province!=null){
        var provinceHtml = ''
        for(var i=0;i<province.length;i++){
            provinceHtml += '<option value="'+ province[i].provinceId +'">'+ province[i].province +'</option>';
        }

        $("#province").html(provinceHtml);

        if(selectPro != null && selectPro.length > 0 ){
            proId = selectPro[0].provinceId;
        }else{
            proId = province[0].provinceId;
        }
        $("#province option[value='" + proId + "']").attr("selected","true");
    }
    return proId;
}

/**
 * 设置市
 * type  1:搜索订单赋值   2：只查询全部，默认第一个
 */
function setCity(cityName,proId,type) {
    var cityId = '';
    var city = listCity(proId,"");
    var selectCity = new Array();
    if(type == 1){
        selectCity = listCity(proId,cityName);
    }

    if(city!=null){
        var cityHtml = ''
        for(var i=0;i<city.length;i++){
            cityHtml += '<option value="'+ city[i].cityId +'">'+ city[i].city +'</option>';
        }
        $("#city").html(cityHtml);
        if(selectCity != null && selectCity.length > 0 ){
            cityId = selectCity[0].cityId;
        }else{
            cityId = city[0].cityId;
        }
        $("#city option[value='" + cityId + "']").attr("selected","true");
    }
    return cityId;
}

/**
 * 设置区
 * type  1:搜索订单赋值   2：只查询全部，默认第一个
 */
function setDistrict(districtName,cityId,type) {
    var district = listDistrict(cityId,"");
    var selectDistrict = new Array();
    if(type == 1){
        selectDistrict = listDistrict(cityId,districtName);
    }
    if(district!=null){
        var districtHtml = ''
        for(var i=0;i<district.length;i++){
            districtHtml += '<option value="'+ district[i].districtId +'">'+ district[i].district +'</option>';
        }
        var disId = "";
        $("#district").html(districtHtml);
        if(selectDistrict != null && selectDistrict.length > 0 ){
            disId = selectDistrict[0].districtId;
        }else{
            disId = district[0].districtId;
        }
        $("#district option[value='" + disId + "']").attr("selected","true");
    }
}

/* TDS收集设置区 */
var TDSCity = '';
function linkageSetDistrict(){
    var arrcity_3word = $("#arrcity_3word").val();
    var cityName = '北京';
    for(var i = 0;i<citys.length;i++){
        for(var j=0;j<citys[i].length;j++){
            if(j == 0 && arrcity_3word == citys[i][j]){
                cityName = citys[i][1];
            }
        }
    }
    TDSCity = cityName;
    var selectCity = listCity(null,cityName);
    var cityId = selectCity[0].cityId;
    var selectDistrict = listDistrict(cityId,"");
    var html = '';
    for(var i=0;i<selectDistrict.length;i++){
        html += '<option value="'+ selectDistrict[i].districtId +'">'+ selectDistrict[i].district +'</option>';
    }
    $("#TDSArea").html(html);
    $("#TDSArea").find("option").eq(0).prop("selected",true);
    setTDSCollect();
}

/**
 * 展示产品
 * @param orderItemList
 */
function setProduce(orderItemList) {
    var productList = getProduct() ; //所有产品
    var html = "";
    var productTypeNo = 0;

    for(var i=0;i<productList.length;i++) {
        var product = productList[i];
        var produceFittings = getProduceFittings(product.productId);  //获取该产品的所有配件
        var colorList = product.colorList;  //该产品的所有颜色

        var productType = product.productType;

        var colorHtml = '';
        if(colorList != null && colorList.length >0 ){
            colorHtml += '<table style="height: 100%;">';
            for(var j=0;j<colorList.length;j++){
                var number = "";
                var color = colorList[j];
                for(var k=0;k<orderItemList.length;k++){
                    var item = orderItemList[k];
                    if(item.itemColorId == color.colorId && item.itemIsSource == 1){
                        number = item.itemNum;
                    }
                }
                var fristInputStyle = "border-top: 1px solid #ddd;";
                if(color.colorProductId == product.productId) {
                    colorHtml += '<tr >' +
                        '         <td width="55" style="border-left: none;text-align: center;'+ fristInputStyle +'">' + color.colorName + '</td>' +
                        '         <td width="45" style="'+ fristInputStyle +' padding: 0px;width: 25px;">' +
                        '             <input type="hidden" class="input-produce-id" value="' + color.colorProductId + '">' +
                        '             <input type="hidden" class="input-color-id" value="' + color.colorId + '">' +
                        '             <input type="text" class="input-text input-color-number number-input" style="width: 100%;border: none;text-align: center;" value="'+ number +'" placeholder="产品数量"  id="color-' + color.colorProductId + '-' + color.colorId + '" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)" >' +
                        '         </td>' +
                        '     </tr>';
                    fristInputStyle = "";
                }

            }
            colorHtml += '</table>';
        }else{
            colorHtml += '<span>暂无该产品的颜色！<span>';
        }

        var produceFittingsHtml = '';
        if(produceFittings != null && produceFittings.length > 0){
            produceFittingsHtml += '<table style="height: 100%;">';
            for(var m=0;m<produceFittings.length;m++){

                var number = "";
                var fitt = produceFittings[m];
                for(var k=0;k<orderItemList.length;k++){
                    var item = orderItemList[k];
                    if(item.itemColorId == fitt.fittingsId && item.itemIsSource == 2){
                        number = item.itemNum;
                    }
                }

                var produceFit = produceFittings[m];
                if(produceFit.productId == product.productId) {
                    var fristInputStyle = "border-top: 1px solid #ddd;";
                    produceFittingsHtml += '<tr >' +
                        '         <td width="55" style="border-left: none;text-align: center; '+ fristInputStyle +'">' + produceFit.fittingsName +'</td>' +
                        '         <td width="45" style="'+ fristInputStyle +'padding: 0px;width: 25px;">' +
                        '             <input type="hidden" class="input-produce-id" value="' + produceFit.productId + '">' +
                        '             <input type="hidden" class="input-fittings-id" value="' + produceFit.fittingsId +'">' +
                        '             <input type="text" class="input-text input-fittings-number" style="width: 100%;border: none;text-align: center;" value="'+ number +'" placeholder="配件数量" id="fittings-' + produceFit.productId + '-' + produceFit.fittingsId +'" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)" >' +
                        '         </td>' +
                        '     </tr>';
                    fristInputStyle = "";
                }
            }
            produceFittingsHtml += '</table>';
        }else{
            produceFittingsHtml += '<span>暂无产品配件！<span>';
        }

        var produceHtml = '<input type="hidden" value="'+ product.productId +'">' +
            '<span>'+  product.productName +'</span>';

        html += ' <tr >' +
            '    <td width="80">'+ produceHtml +'</td>' +
            '    <td style="padding: 0px;text-align: center;">' +
            colorHtml +
            '   </td>' +
            '    <td style="padding: 0px;text-align: center;">' +
            produceFittingsHtml +
            '    </td>' +
            '</tr>';
    }

    $("#addProduct").html(html);

    setBackProduct(html);  //设置寄回产品

    monitorProduct();   //监听产品变化
}

/*获取产品*/
function getProduct(){
    var productList;
    $.ajax({
        type: "POST",
        data: {
        },
        url: url_path + "/admin/customer/select_produce",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                productList = data.returnMsg.productList;
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
    return productList;
}

/*获取产品配件*/
function getProduceFittings(productId){
    var produceFittings;
    $.ajax({
        type: "get",
        data: {
            productId : productId
        },
        url: url_path + "/admin/customer/select_produce_fittings",
        async: false,
        success: function(data){
            if (data.returnCode == 200) {
                produceFittings = data.returnMsg.produceFittingsList;
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
    return produceFittings;
}

/*监听产品变化*/
function monitorProduct(){
    /*产品数量*/
    $("#addProduct").find(".input-color-number").blur(function (){
        setBackProduct();
    })
    /*产品配件*/
    $("#addProduct").find(".input-fittings-number").blur(function (){
        setBackProduct();
    })
}

/*设置寄回产品*/
function setBackProduct(html) {
    if(html != null && html != "" && typeof(html) != "undefined"){
        $("#back-product").html(html);
    }else{
        $("#addProduct").find(".input-color-number").each(function(){
            var number = $(this).val();
            var colorNodeId = $(this).attr("id");
            $("#back-product").find("#"+colorNodeId).val(number);
        })
        $("#addProduct").find(".input-fittings-number").each(function(){
            var number = $(this).val();
            var fittingsNodeId = $(this).attr("id");
            $("#back-product").find("#"+fittingsNodeId).val(number);
        })
    }
}

/*设置TDS收集信息*/
function setTDSCollect(){
    var TDSArea = $("#TDSArea").find("option:selected").text();
    var TDSAddress = TDSCity + '-' + TDSArea;

    if(TDSAddress != null && TDSAddress != ""){
        $("#DTS-address").html("地址：" + TDSAddress);
    }
}

/*TDS联动处理*/
function TDSLinkage(node,maxNumber,minNumber){
    setTDSCollect();

    var number = 0;
    var c=$(node);
    if(c.val() == ""){
        $(node).val("");
    }else{
        var temp_amount=c.val().replace(/[^\d]/g,'');
        number  = Number(temp_amount)
        if(maxNumber!= null && maxNumber!= "" && number > maxNumber){
            number = maxNumber;
        }
        if(minNumber!= null && minNumber!= "" && number < minNumber){
            number = minNumber;
        }
        $(node).val(number);
    }

    var nodeName = $(node).attr("id");
    if(nodeName == "customerInTDS" ){
        $("#DTS-in").html("进水：" + number + " PPM");
    }else if(nodeName == "customerOutTDS" ){
        $("#DTS-out").html("出水：" + number + " PPM");
    }
}

/**
 * 获取销售公司
 */
function getCompany(companyId){
    var currentlyCompanyId = $("#companyId").val();
    if(currentlyCompanyId != null && currentlyCompanyId != ""){
        companyId = currentlyCompanyId;
    }
    $.ajax({
        type: "get",
        data: {
        },
        url: url_path + "/admin/customer/select_company",
        success: function(data){
            if (data.returnCode == 200) {
                var html = '<option value="">销售公司</option>';
                for(var i=0;i<data.returnMsg.companyInfoList.length;i++){
                    var company = data.returnMsg.companyInfoList[i];
                    html += '<option value="'+ company.companyId +'">'+ company.companyName +'</option>';
                }
                $("#selectCompany").html(html);

                if(typeof(companyId) != "undefined"){
                    $("#selectCompany option[value='" + companyId + "']").attr("selected","true");
                    if(isUpdate){ //修改页面需要自动获取店铺
                        setStore(companyId,$("#selectStore"));       //获取店铺
                    }
                }
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
}

/**
 * 展示销售公司
 */
function setStore(companyId,node){

    var html = '<option value="">店铺</option>';
    $.ajax({
        type: "POST",
        data: {
            companyId : companyId
        },
        url: url_path + "/admin/customer/select_storeInfo",
        success: function(data){
            var id;
            if (data.returnCode == 200) {
                for(var i=0;i<data.returnMsg.storeInfoList.length;i++){
                    var storeInfo = data.returnMsg.storeInfoList[i];
                    html += '<option value="'+ storeInfo.storeId +'">'+ storeInfo.storeName +'</option>';
                }
            }else{
                html = '';
            }
            $(node).html(html);
            var currentlyStoreId = $("#storeId").val();
            if(currentlyStoreId != null && currentlyStoreId != ""){
                $("#selectStore option[value='" + currentlyStoreId + "']").attr("selected","true");
            }
        },
        error: function(XmlHttpRequest, textStatus, errorThrown){
        }
    });
}


/*===============================客诉提交  -- start -- =============================== */
$(function(){
    $("#form-customer-add").Validform({
        tiptype: function (msg, o, cssctl) {
            if (o.type == 3) {//失败
                layer.msg(msg, {icon: 5, time: 3000});
                $(window).scrollTop(o.obj.offset().top - 40);
            }
        },
        datatype: {//自定义验证类型

        },
        ignoreHidden: true,
        tipSweep: true, //若为true，则只在表单提交时验证
        ajaxPost: true, //异步提交
        beforeCheck: function (curform) {  //验证通过之前执行的函数
        },
        beforeSubmit: function (curform) {  //验证通过之后执行的函数
            var flag  = addCustomerReady();
            if(!flag){
                return false;
            }
        },
        callback: function (data) {//异步回调函数
            if (data) {
                var index = layer.alert(data.resultMsg, function (index) {
                    if (data.resultCode == 200) {
                        location.href = url_path + "/admin/customer/select_customer_list";
                    } else if(data.resultCode == 505){
                        location.href = url_path + "/admin/customer/select_customer_list";
                    }else {
                        layer.close(index);
                    }
                });
            }
        }
    });
})

/* 添加客诉的准备 */
function addCustomerReady(){
    //保存AQ
    saveQuestion(2);

    /* 录入电话号码和姓名到客诉基本信息里面  */
    /*if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 5 || allCustomerType == 6 || allCustomerType == 7){
        $("#customerName").val($("#sendName").val());
        $("#customerTel").val($("#sendTel").val());
    }*/

    var phoneFlag = true;
    $(".associated-phone").each(function () {
        var phone = $(this).val();
        if(phone != null && phone != "" && typeof (phone) != "undefined"){
            if(phone.length != 11){
                vailErrorMsg($(this),"手机号码格式不正确");
                phoneFlag = false;
            }
            if (!phoneReg.test(phone)) {
                vailErrorMsg($(this),"手机号码格式不正确");
                phoneFlag = false;
            }
        }
    })

    if(!phoneFlag){
        return false;
    }

    /*验证来源入口*/
    var customerSourceType = $("input:radio[name='customerSourceType']:checked").val();
    if(customerSourceType == 3){
        var customerSourceOld = $("#customerSourceOld").val();
        if(customerSourceOld == null || customerSourceOld == "" || typeof(customerSourceOld)=="undefined"){
            vailErrorMsg($("#customerSourceOld"),"未填写来源入口");
            return false;
        }else{
            $("#customerSource").val(customerSourceOld);
        }
    }

    /*根据产品类型，获取来源商城*/
    var typeCompany = parseInt($("input:radio[name='typeId']:checked").attr("typeCompany"));
    $("#typeCompany").val(typeCompany);

    /*----TDS收集模块--start-----*/
    var valicity = $(".ac_result_tip").html();
    if(valicity == null || valicity == "" || typeof(valicity)=="undefined"){
        $("#TDSArea").html("");
    }else if(valicity.indexOf("对不起，找不到") > 0 ){
        $("#TDSArea").html("");
        $("#customerArea").val("");
    }else{
        var TDSArea = $("#TDSArea").find("option:selected").text();
        if(TDSArea != null && TDSArea != ""){
            var area = TDSCity + "-" + TDSArea
            $("#customerArea").val(area);
        }
    }
    /*----TDS收集模块--end-----*/

    /* 地址拼接  */
    var province = $("#province").find("option:selected").text();
    var city = $("#city").find("option:selected").text();
    var district = $("#district").find("option:selected").text();
    var relationSendMergeAddress = province + "-" + city + "-" + district;
    $("#relationSendMergeAddress").val(relationSendMergeAddress);
    /* 地址拼接  */

    /*----问题描述- start --*/
    var quId = $("#questionId").val();
    if(quId == null || quId == ""){
        vailErrorMsg($("#questionId"),"未保存QA！");
        return false;
    }
    var describeContentText = UE.getEditor('describeContentText').getContent();
    if(describeContentText == null || describeContentText == ""){
        //layer.msg("未填写问题描述", {icon: 5, time: 3000});
        vailErrorMsg($("#describeTitle"),"未填写问题描述");
        return false;
    }
    if(describeContentText.length > 3000){
        vailErrorMsg($("#describeContent"),"问题回复最大支持3000个字符");
        return false;
    }
    $("#describeContent").val(describeContentText);
    /*----问题描述--end-----*/

    /*----处理描述- start --*/
    var describeHandleDescText = UE.getEditor('describeHandleDescText').getContent();
    if(describeHandleDescText.length > 3000){
        vailErrorMsg($("#describeHandleDesc"),"问题描述最大支持3000个字符");
        return false;
    }
    $("#describeHandleDesc").val(describeHandleDescText);
    /*----处理描述--end-----*/

    /* --- 类型：售后   处理结果：维修/换新/补发/退货/无理由退货 -- 处理产品 start---- */
    var sendProdcues = new Array();  //寄出产品表
    var sendFittings = new Array();
    var closedProdcues = new Array();
    var closedFittings = new Array();

    $("#addProduct").find(".input-color-number").each(function(){
        var number = $(this).val();
        if(number != null && number != "" && number != 0){
            var product = new Object();
            product.productId = $(this).parent().find(".input-produce-id").val();
            product.colorId = $(this).parent().find(".input-color-id").val();
            //换新、维修，退货，无理由退货，
            if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
                product.closedProdcueNumber = number;
                closedProdcues.push(product);
            }else if(allCustomerType == 5){
                product.sendProdcueNumber = number;
                sendProdcues.push(product);
            }
        }
    })

    $("#addProduct").find(".input-fittings-number").each(function(){
        var number = $(this).val();
        if(number != null && number != ""  && number != 0){
            var fittings = new Object();
            fittings.productId = $(this).parent().find(".input-produce-id").val();
            fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
            //换新、维修，退货，无理由退货，
            if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
                fittings.closedFittingNumber = number;
                closedFittings.push(fittings);
            }else if(allCustomerType == 5){
                fittings.sendFittingNumber = number;
                sendFittings.push(fittings);
            }
        }
    })

    $("#back-product").find(".input-color-number").each(function(){
        var number = $(this).val();
        if(number != null && number != ""  && number != 0){
            //换新、维修，
            if(allCustomerType == 3 || allCustomerType == 4){
                var fittings = new Object();
                fittings.productId = $(this).parent().find(".input-produce-id").val();
                fittings.colorId = $(this).parent().find(".input-color-id").val();
                fittings.sendProdcueNumber = number;
                sendProdcues.push(fittings);
            }
        }
    })

    $("#back-product").find(".input-fittings-number").each(function(){
        var number = $(this).val();
        if(number != null && number != "" && number != 0){
            //换新、维修
            if(allCustomerType == 3 || allCustomerType == 4){
                var fittings = new Object();
                fittings.productId = $(this).parent().find(".input-produce-id").val();
                fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
                fittings.sendFittingNumber = number;
                sendFittings.push(fittings);
            }
        }
    })

    var backErrorMsg = "请选择一个replace_error_msg寄回的产品或配件并填写一个以上的数量！"
    var sendErrorMsg = "请选择一个replace_error_msg寄送的产品或配件并填写一个以上的数量！"
    var process = true;
    switch (allCustomerType){
        case 3:
            process = processIsEmpty([closedProdcues,closedFittings]);
            if(!process){
                var msg = backErrorMsg.replace("replace_error_msg","换新");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            process = processIsEmpty([sendProdcues,sendFittings]);
            if(!process){
                var msg = sendErrorMsg.replace("replace_error_msg","换新");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            break;
        case 4:
            process = processIsEmpty([closedProdcues,closedFittings]);
            if(!process){
                var msg = backErrorMsg.replace("replace_error_msg","维修");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            process = processIsEmpty([sendProdcues,sendFittings]);
            if(!process){
                var msg = sendErrorMsg.replace("replace_error_msg","维修");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            break;
        case 5:
            process = processIsEmpty([sendProdcues,sendFittings]);
            if(!process){
                var msg = sendErrorMsg.replace("replace_error_msg","补发");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            break;
        case 6:
            process = processIsEmpty([closedProdcues,closedFittings]);
            if(!process){
                var msg = backErrorMsg.replace("replace_error_msg","退货");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            break;
        case 7:
            process = processIsEmpty([closedProdcues,closedFittings]);
            if(!process){
                var msg = backErrorMsg.replace("replace_error_msg","退货");
                layer.msg(msg, {icon: 5, time: 3000});
                return false;
            }
            break;
        default:
            break;
    }
    $("#sendProdcues").val(JSON.stringify(sendProdcues));
    $("#sendFittings").val(JSON.stringify(sendFittings));
    $("#closedProdcues").val(JSON.stringify(closedProdcues));
    $("#closedFittings").val(JSON.stringify(closedFittings));

    var visitTimeSelect = $("input[name='visitTimeSelect']:checked").val();
    var visit_date = $('#datemin').val();
    var myDate = new Date();
    var date = myDate.getFullYear()+"-"+(myDate.getMonth()+1)+"-"+myDate.getDate();
    var hours = myDate.getHours();
    //如果两个时间相等，则判断可选的回访时间
    if(Date.parse(visit_date) == Date.parse(date)){
        var msg = "该时间已超过当前时间，请重新选择回访时间!";
        if (hours > 12 && visitTimeSelect == 1) {
            vailErrorMsg($("#datemin"),msg);
            return false;
        } else if (hours > 14 && visitTimeSelect == 2) {
            vailErrorMsg($("#datemin"),msg);
            return false;
        } else if (hours > 18 && visitTimeSelect == 3) {
            vailErrorMsg($("#datemin"),msg);
            return false;
        }
    }
    return true;
}

/* 判断产品与配件是否填入值 */
function processIsEmpty(process){
    if(process != null && process != "" && process.length > 0){
        var flag = 2;
        var num = 0;
        if(process[0] == null ||  process[0].length < 1 ){
            flag -- ;
        }
        if(process[1] == null ||  process[1].length < 1 ){
            flag -- ;
        }

        for(var j=0; j<process.length;j++){
            for(var i=0;i<process[j].length;i++){
                if(process[j][i].sendProdcueNumber !== undefined){
                    num +=  process[j][i].sendProdcueNumber;
                }
                if(process[j][i].sendFittingNumber !== undefined){
                    num += process[j][i].sendFittingNumber;
                }
                if(process[j][i].closedProdcueNumber !== undefined){
                    num += process[j][i].closedProdcueNumber ;
                }
                if(process[j][i].closedFittingNumber !== undefined){
                    num += process[j][i].closedFittingNumber;
                }
            }
        }
        if(flag == 0){
            return false;
        }
        if(num == 0){
            return false;
        }
    }
    return true;
}
/*===============================客诉提交  -- end -- =============================== */