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iamberry-com...
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watero-rst-web
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src
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main
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webapp
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WEB-INF
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views
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cm
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customer
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add_customer.ftl

add_customer.ftl 32 KB
Histórico Raw

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  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13.     <style>
    14. 

  14.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    15. 

  15.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    16. 

  16.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    17. 

  17.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    18. 

  18.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    19. 

  19. 

  20.         #suggest, #suggest2 {width:200px}
    21. 

  21.         .gray {color:gray}
    22. 

  22.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    23. 

  23.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    24. 

  24.         .ac_results li {border:1px solid #fff}
    25. 

  25.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    26. 

  26.         .ac_results li a span {float:right}
    27. 

  27.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    28. 

  28. 

  29.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    30. 

  30.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    31. 

  31.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    32. 

  32.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    33. 

  33.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    34. 

  34.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    35. 

  35.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    36. 

  36.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    37. 

  37.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    38. 

  38.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    39. 

  39.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    40. 

  40.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    41. 

  41.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    42. 

  42.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    43. 

  43.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    44. 

  44.         .time-line-list>li:first-child .arrow{display: none;}
    45. 

  45.         .table-bg th{background-color: #e2f6ff;}
    46. 

  46.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    47. 

  47.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    48. 

  48.     </style>
    49. 

  49.     <title>添加客诉 - 客诉管理 - RST</title>
    50. 

  50. </head>
    51. 

  51. <body>
    52. 

  52. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    53. 

  53.     <span class="c-gray en">&gt;</span> 客诉管理
    54. 

  54.     <span class="c-gray en">&gt;</span> 添加客诉
    55. 

  55.     <a class="btn radius r"
    56. 

  56.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    57. 

  57.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    58. 

  58. </nav>
    59. 

  59. <article class="page-container" style="padding: 10px;">
    60. 

  60.     <div class="pd-20 cl">
    61. 

  61.         <form action="" method="post" class="form form-horizontal" id="form-article-add">
    62. 

  62.             <div class="row cl">
    63. 

  63. 

  64.                 <label class="form-label col-3">
    65. 

  65.                     <div class="tit-2">客诉基本信息</div>
    66. 

  66.                 </label>
    67. 

  67.                 <div class="formControls col-9">
    68. 

  68.                 </div>
    69. 

  69.             </div>
    70. 

  70.             <div class="row cl">
    71. 

  71.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    72. 

  72.                 <div class="formControls col-4 col-sm-4"> <span class="select-box">
    73. 

  73. 				<select name="" class="select">
    74. 

  74. 					<option value="0">薇薇</option>
    75. 

  75. 					<option value="1">薇薇</option>
    76. 

  76. 					<option value="11">薇薇</option>
    77. 

  77. 					<option value="12">薇薇</option>
    78. 

  78. 					<option value="13">薇薇</option>
    79. 

  79. 				</select>
    80. 

  80. 				</span>
    81. 

  81.                 </div>
    82. 

  82.             </div>
    83. 

  83.             <div class="row cl">
    84. 

  84.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    85. 

  85.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    86. 

  86.                     <div class="radio-box">
    87. 

  87.                         <input type="radio" id="tel-1" name="sex" datatype="*" nullmsg="请选择来源入口！">
    88. 

  88.                         <label for="tel-1">400电话</label>
    89. 

  89.                     </div>
    90. 

  90.                     <div class="radio-box">
    91. 

  91.                         <input type="radio" id="tel-2" name="sex">
    92. 

  92.                         <label for="tel-2">微信公众号</label>
    93. 

  93.                     </div>
    94. 

  94.                     <div class="radio-box">
    95. 

  95.                         <input type="radio" id="tel-3" name="sex">
    96. 

  96.                         <label for="tel-3">其他</label>
    97. 

  97.                         <input type="text" style="width: 150px;margin-left: 10px;" class="input-text" value="" placeholder="" id="" name="">
    98. 

  98.                     </div>
    99. 

  99.                 </div>
    100. 

  100.             </div>
    101. 

  101.             <div class="row cl">
    102. 

  102.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    103. 

  103.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    104. 

  104.                     <div class="radio-box">
    105. 

  105.                         <input type="radio" id="tel-3" name="customerCounselType" datatype="*" nullmsg="请选择咨询类型！">
    106. 

  106.                         <label for="tel-3">售前咨询</label>
    107. 

  107.                     </div>
    108. 

  108.                     <div class="radio-box">
    109. 

  109.                         <input type="radio" id="tel-4" name="tel">
    110. 

  110.                         <label for="tel-4">售后咨询</label>
    111. 

  111.                     </div>
    112. 

  112.                 </div>
    113. 

  113.             </div>
    114. 

  114.             <div class="row cl" style="position: relative;">
    115. 

  115.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    116. 

  116.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    117. 

  117. 				<select name="complaintId" class="select">
    118. 

  118. 					<#--<option value="0">使用操作</option>-->
    119. 

  119. 					<#--<option value="1">使用操作</option>-->
    120. 

  120. 				</select>
    121. 

  121. 				</span>
    122. 

  122.                 </div>
    123. 

  123.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    124. 

  124. 				<select name="smallClassId" class="select">
    125. 

  125. 					<#--<option value="0">使用操作制水出水</option>
    126. 

  126. 					<option value="1">使用操作制水出水</option>-->
    127. 

  127. 				</select>
    128. 

  128. 				</span>
    129. 

  129.                 </div>
    130. 

  130.                 <div class="formControls col-2 col-sm-2">
    131. 

  131.                     <div class="clearfix">
    132. 

  132.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionId" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    133. 

  133.                     </div>
    134. 

  134.                 </div>
    135. 

  135. 

  136.                 <div class="dalog-ask">
    137. 

  137.                     <div class="tag">
    138. 

  138.                         <em></em>
    139. 

  139.                         <strong>相关QA</strong>
    140. 

  140.                         <ul id="question">
    141. 

  141.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    142. 

  142.                             <li class="answer">答：<span>1净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>
    143. 

  143.                             <li class="ask">2、净水机面板操作不灵敏，是怎么回事？</li>
    144. 

  144.                             <li class="answer">答：<span>2净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>
    145. 

  145.                             <li class="ask">3、净水机面板操作不灵敏，是怎么回事？</li>
    146. 

  146.                             <li class="answer">答：<span>3净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>
    147. 

  147.                             <li class="ask">4、净水机面板操作不灵敏，是怎么回事？</li>
    148. 

  148.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>
    149. 

  149. -->                        </ul>
    150. 

  150.                     </div>
    151. 

  151.                 </div>
    152. 

  152. 

  153.             </div>
    154. 

  154.             <div class="row cl">
    155. 

  155.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题内容：</label>
    156. 

  156.                 <div class="formControls col-5 col-sm-5">
    157. 

  157.                     <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..." id="answer-textarea"></textarea>
    158. 

  158.                 </div>
    159. 

  159.             </div>
    160. 

  160.             <div class="row cl">
    161. 

  161.                 <label class="form-label col-1 col-sm-1"></label>
    162. 

  162.                 <div class="formControls col-2 col-sm-2">
    163. 

  163.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    164. 

  164.                 </div>
    165. 

  165.                 <div class="formControls col-2 col-sm-2">
    166. 

  166.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    167. 

  167.                 </div>
    168. 

  168.             </div>
    169. 

  169.             <div class="row cl">
    170. 

  170. 

  171.                 <label class="form-label col-1 col-sm-1">
    172. 

  172.                     <div class="tit">处理结果</div>
    173. 

  173.                 </label>
    174. 

  174.                 <div class="formControls col-10 col-sm-10">
    175. 

  175.                 </div>
    176. 

  176.             </div>
    177. 

  177.             <div class="row cl">
    178. 

  178.                 <label class="form-label col-1 col-sm-1"></label>
    179. 

  179.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    180. 

  180.                     <div class="radio-box">
    181. 

  181.                         <input type="radio" id="a-7" name="bbb">
    182. 

  182.                         <label for="a-7">已解决</label>
    183. 

  183.                     </div>
    184. 

  184.                     <div class="radio-box">
    185. 

  185.                         <input type="radio" id="a-7" name="bbb">
    186. 

  186.                         <label for="a-7">未解决</label>
    187. 

  187.                     </div>
    188. 

  188.                     <div class="radio-box">
    189. 

  189.                         <input type="radio" id="a-7" name="bbb">
    190. 

  190.                         <label for="a-7">换新</label>
    191. 

  191.                     </div>
    192. 

  192.                     <div class="radio-box">
    193. 

  193.                         <input type="radio" id="a-7" name="bbb">
    194. 

  194.                         <label for="a-7">维修</label>
    195. 

  195.                     </div>
    196. 

  196.                     <div class="radio-box">
    197. 

  197.                         <input type="radio" id="a-7" name="bbb">
    198. 

  198.                         <label for="a-7">补发</label>
    199. 

  199.                     </div>
    200. 

  200.                     <div class="radio-box">
    201. 

  201.                         <input type="radio" id="a-7" name="bbb">
    202. 

  202.                         <label for="a-7">退货</label>
    203. 

  203.                     </div>
    204. 

  204.                     <div class="radio-box">
    205. 

  205.                         <input type="radio" id="a-7" name="bbb">
    206. 

  206.                         <label for="a-7">无理由退货</label>
    207. 

  207.                     </div>
    208. 

  208.                 </div>
    209. 

  209.             </div>
    210. 

  210.             <div class="row cl">
    211. 

  211.                 <label class="form-label col-1 col-sm-1"></label>
    212. 

  212.                 <div class="formControls col-10 col-sm-10">
    213. 

  213.                     <ul class="time-line-list">
    214. 

  214.                         <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    215. 

  215.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    216. 

  216.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    217. 

  217.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    218. 

  218.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    219. 

  219.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    220. 

  220.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>
    221. 

  221.                     </ul>
    222. 

  222.                 </div>
    223. 

  223.             </div>
    224. 

  224.             <div class="row cl">
    225. 

  225.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    226. 

  226.                 <div class="formControls col-1 col-sm-1">
    227. 

  227.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    228. 

  228.                 </div>
    229. 

  229.             </div>
    230. 

  230.             <div class="row cl">
    231. 

  231.                 <label class="form-label col-1 col-sm-1"></label>
    232. 

  232.                 <div class="formControls col-7 col-sm-7 text-c">
    233. 

  233.                     <table class="table table-border table-bg table-bordered">
    234. 

  234.                         <tr>
    235. 

  235.                             <th>销售</th><th>订单号</th><th>姓名</th><th>电话</th><th>订单金额</th><th>购买产品</th><th>购买日期</th>
    236. 

  236.                         </tr>
    237. 

  237.                         <tr>
    238. 

  238.                             <td>爱贝源-微信商城</td><td>1290387806</td><td>何小小</td><td>1882222888</td><td>¥3680</td><td>Watero净水机</td><td>2017-06-06</td>
    239. 

  239.                         </tr>
    240. 

  240.                     </table>
    241. 

  241.                 </div>
    242. 

  242.             </div>
    243. 

  243.             <div class="row cl">
    244. 

  244.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    245. 

  245.                 <div class="formControls col-2 col-sm-2">
    246. 

  246.                     <input type="text" class="input-text" value="何秀刚" placeholder="填写收件人姓名" id="" name="">
    247. 

  247.                 </div>
    248. 

  248.                 <div class="formControls col-2 col-sm-2">
    249. 

  249.                     <input type="text" class="input-text" value="13800138000" placeholder="填写收件人手机号" id="" name="">
    250. 

  250.                 </div>
    251. 

  251.             </div>
    252. 

  252.             <div class="row cl">
    253. 

  253.                 <label class="form-label col-1 col-sm-1"></label>
    254. 

  254.                 <div class="formControls col-4 col-sm-4">
    255. 

  255.                     <div id="province"></div>
    256. 

  256.                 </div>
    257. 

  257.                 <div class="formControls col-1 col-sm-1">
    258. 

  258.                     <button type="button" class="btn btn-primary">修改收货地址</button>
    259. 

  259.                 </div>
    260. 

  260.             </div>
    261. 

  261.             <div class="row cl">
    262. 

  262.                 <label class="form-label col-1 col-sm-1"></label>
    263. 

  263.                 <div class="formControls col-5 col-sm-5">
    264. 

  264.                     <textarea name="" cols="" rows="2" class="textarea" placeholder="请填写详细地址">莲花街道深南大道特区报业大厦12b</textarea>
    265. 

  265.                 </div>
    266. 

  266.             </div>
    267. 

  267.             <div class="row cl">
    268. 

  268.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>换新产品：</label>
    269. 

  269.                 <div class="formControls col-10 col-sm-10">
    270. 

  270.                     <div class="skin-minimal">
    271. 

  271.                         <div class="check-box">
    272. 

  272.                             <input type="checkbox" id="checkbox-1" checked>
    273. 

  273.                             <label for="checkbox-1">净水机</label>
    274. 

  274.                             <select name="" class="select" style="width: 100px;">
    275. 

  275.                                 <option value="0">WX-12</option>
    276. 

  276.                                 <option value="1">WX-13</option>
    277. 

  277.                             </select>
    278. 

  278. 

  279. 

  280.                             <select name="" class="select" style="width: 100px;">
    281. 

  281.                                 <option value="0">黑色</option>
    282. 

  282.                                 <option value="1">白色</option>
    283. 

  283.                             </select>
    284. 

  284.                             <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    285. 

  285.                         </div>
    286. 

  286. 

  287. 

  288.                         <div class="check-box">
    289. 

  289.                             <input type="checkbox" id="checkbox-2" checked>
    290. 

  290.                             <label for="checkbox-2">水箱</label>
    291. 

  291.                             <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    292. 

  292.                         </div>
    293. 

  293.                         <div class="check-box">
    294. 

  294.                             <input type="checkbox" id="checkbox-3" checked>
    295. 

  295.                             <label for="checkbox-2">T1</label>
    296. 

  296.                             <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    297. 

  297.                         </div>
    298. 

  298.                         <div class="check-box">
    299. 

  299.                             <input type="checkbox" id="checkbox-4" checked>
    300. 

  300.                             <label for="checkbox-2">T2</label>
    301. 

  301.                             <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    302. 

  302.                         </div>
    303. 

  303.                     </div>
    304. 

  304.                 </div>
    305. 

  305.             </div>
    306. 

  306. 

  307.             <div class="row cl">
    308. 

  308.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>TDS收集：</label>
    309. 

  309.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    310. 

  310.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    311. 

  311.                     <input style="width: 140px;" placeholder="" class="input-text my-search-input" type="text" name="arrcity" id="arrcity" />
    312. 

  312.                     <div id="suggest" class="ac_results"></div>
    313. 

  313.                 </div>
    314. 

  314.                 <div class="formControls col-2 col-sm-2">
    315. 

  315. 				<span class="select-box">
    316. 

  316. 				<select name="" class="select">
    317. 

  317. 					<option value="0">罗湖区</option>
    318. 

  318. 					<option value="1">福田区</option>
    319. 

  319. 				</select>
    320. 

  320. 				</span>
    321. 

  321.                 </div>
    322. 

  322.                 <div class="formControls col-2 col-sm-2">
    323. 

  323.                     <input type="text" class="input-text" value="" placeholder="进水tds数值" id="" name="">
    324. 

  324.                 </div>
    325. 

  325.                 <div class="formControls col-2 col-sm-2">
    326. 

  326.                     <input type="text" class="input-text" value="" placeholder="出水tds数值" id="" name="">
    327. 

  327.                 </div>
    328. 

  328.             </div>
    329. 

  329.             <div class="row cl">
    330. 

  330.                 <label class="form-label col-1 col-sm-1"></label>
    331. 

  331.                 <div class="formControls col-6 col-sm-6">
    332. 

  332.                     tds收集：广东省-深圳市-福田区   进水：100ppm   出水：100ppm
    333. 

  333.                 </div>
    334. 

  334.             </div>
    335. 

  335.             <div class="row cl">
    336. 

  336.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    337. 

  337.                 <div class="formControls col-5 col-sm-5">
    338. 

  338. 				<textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么...">邮寄地址：东莞清溪三中金龙工业区徐福记对面优尼雅电子科技，杨春有，13592708169邮寄备注：您好，麻烦您那边把机器邮寄前请将水箱、接水台中的水倒掉并擦干，不要留有水渍，避免运输途中水或奶粉
    339. 

  339. 溅入机器内部造成不必要的损失；用原包装或泡沫等材质包裹好机身。避免运输途中造成机器     磕碰、损坏。
    340. 

  340. 请勿寄顺丰、圆通、EMS以及到付件快递，其他快递物流随意，寄回时，麻烦您在产品里面留下故障原因说明，
    341. 

  341. 提示：寄回后把单号给我们提供下然后提供下您的姓名、地址和电话方便我们修好后给您寄回去。</textarea>
    342. 

  342.                 </div>
    343. 

  343.             </div>
    344. 

  344.             <div class="row cl">
    345. 

  345.                 <label class="form-label col-1 col-sm-1"></label>
    346. 

  346.                 <div class="formControls col-2 col-sm-2">
    347. 

  347.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    348. 

  348.                 </div>
    349. 

  349.                 <div class="formControls col-2 col-sm-2">
    350. 

  350.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    351. 

  351.                 </div>
    352. 

  352.             </div>
    353. 

  353.             <div class="row cl">
    354. 

  354.                 <label class="form-label col-1 col-sm-1"></label>
    355. 

  355.                 <div class="formControls col-7 col-sm-7">
    356. 

  356.                     <div class="update-parts">更换：<span>红色净水机（wx-1）x 1台</span><span>水箱 x 1件</span><span>t1 x 1件</span><span>t2 x 1件</span></div>
    357. 

  357.                 </div>
    358. 

  358.             </div>
    359. 

  359.             <div class="row cl">
    360. 

  360.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述：</label>
    361. 

  361.                 <div class="formControls col-5 col-sm-5">
    362. 

  362.                     <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..."></textarea>
    363. 

  363.                 </div>
    364. 

  364.             </div>
    365. 

  365.             <div class="row cl">
    366. 

  366.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    367. 

  367.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    368. 

  368.                     <div class="radio-box">
    369. 

  369.                         <input type="radio" id="a-7" name="bbb">
    370. 

  370.                         <label for="a-7">需要回访</label>
    371. 

  371.                     </div>
    372. 

  372.                     <div class="radio-box">
    373. 

  373.                         <input type="radio" id="a-7" name="bbb">
    374. 

  374.                         <label for="a-7">不需要回访</label>
    375. 

  375.                     </div>
    376. 

  376.                 </div>
    377. 

  377.             </div>
    378. 

  378.             <div class="row cl">
    379. 

  379.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人信息：</label>
    380. 

  380.                 <div class="formControls col-2 col-sm-2">
    381. 

  381.                     <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="">
    382. 

  382.                 </div>
    383. 

  383.                 <div class="formControls col-2 col-sm-2">
    384. 

  384.                     <input type="text" class="input-text" value="" placeholder="填写回访人手机号" id="" name="">
    385. 

  385.                 </div>
    386. 

  386.             </div>
    387. 

  387.             <div class="row cl">
    388. 

  388.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    389. 

  389.                 <div class="formControls col-2 col-sm-2">
    390. 

  390.                     <input type="text" placeholder="请选择回访日期" id="datemin" class="input-text Wdate" readonly="readonly">
    391. 

  391.                 </div>
    392. 

  392.             </div>
    393. 

  393.             <div class="row cl">
    394. 

  394.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    395. 

  395.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    396. 

  396.                     <div class="radio-box">
    397. 

  397.                         <input type="radio" id="a-7" name="bbb">
    398. 

  398.                         <label for="a-7">09:00-12:00</label>
    399. 

  399.                     </div>
    400. 

  400.                     <div class="radio-box">
    401. 

  401.                         <input type="radio" id="a-7" name="bbb">
    402. 

  402.                         <label for="a-7">12:00-14:00</label>
    403. 

  403.                     </div>
    404. 

  404.                     <div class="radio-box">
    405. 

  405.                         <input type="radio" id="a-7" name="bbb">
    406. 

  406.                         <label for="a-7">14:00-18:00</label>
    407. 

  407.                     </div>
    408. 

  408.                 </div>
    409. 

  409.             </div>
    410. 

  410.             <div class="row cl">
    411. 

  411.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    412. 

  412.                 <div class="formControls col-4 col-sm-4"> <span class="select-box">
    413. 

  413. 				<select name="" class="select">
    414. 

  414. 					<option value="0">薇薇</option>
    415. 

  415. 					<option value="1">薇薇</option>
    416. 

  416. 					<option value="11">薇薇</option>
    417. 

  417. 					<option value="12">薇薇</option>
    418. 

  418. 					<option value="13">薇薇</option>
    419. 

  419. 				</select>
    420. 

  420. 				</span>
    421. 

  421.                 </div>
    422. 

  422.             </div>
    423. 

  423.             <div class="cl"  style="display: table;width: 100%;">
    424. 

  424.                 <label class="form-label col-1 col-sm-1"></label>
    425. 

  425.                 <div class="formControls col-4 col-sm-4">
    426. 

  426.                     <span class="c-red">您将为自己指定一个回访任务</span>
    427. 

  427.                 </div>
    428. 

  428.             </div>
    429. 

  429.             <div class="row cl">
    430. 

  430.                 <div class="col-2 col-sm-2 col-offset-3">
    431. 

  431.                     <button onClick="save_submit();" class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    432. 

  432.                 </div>
    433. 

  433.             </div>
    434. 

  434.         </form>
    435. 

  435.     </div>
    436. 

  436. </article>
    437. 

  437. 

  438. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    439. 

  439. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    440. 

  440. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    441. 

  441. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    442. 

  442. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    443. 

  443. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    444. 

  444. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    445. 

  445. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    446. 

  446. <script type="text/javascript">
    447. 

  447.     $(function(){
    448. 

  448.         $('.skin-minimal input').iCheck({
    449. 

  449.             checkboxClass: 'icheckbox-blue',
    450. 

  450.             radioClass: 'iradio-blue',
    451. 

  451.             increaseArea: '20%'
    452. 

  452.         });
    453. 

  453.         $("#province").ProvinceCity();
    454. 

  454.         $('.skin-minimal input').iCheck({
    455. 

  455.             checkboxClass: 'icheckbox-blue',
    456. 

  456.             radioClass: 'iradio-blue',
    457. 

  457.             increaseArea: '20%'
    458. 

  458.         });
    459. 

  459.         $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
    460. 

  460.             console.log($(this)[0].value);
    461. 

  461. //		$("#city2").click()
    462. 

  462.         },
    463. 

  463.             attachObject:'#suggest'
    464. 

  464.         });
    465. 

  465. //$("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
    466. 

  466.     });
    467. 

  467. 

  468.     $(document).on('click', '.dalog-ask .answer', function() {
    469. 

  469.         $("#answer-textarea").text($(this).find("span").text());
    470. 

  470.     });
    471. 

  471. 

  472. </script>
    473. 

  473. <script type="text/javascript">
    474. 

  474. 

  475. 

  476. 

  477.     /*初始化页面参数*/
    478. 

  478.     $(function () {
    479. 

  479. 

  480.         /*初始化问题分类*/
    481. 

  481.         initComplaintTypeInfo();
    482. 

  482. 

  483.         /*监听问题类型 选择事件*/
    484. 

  484.         $("[name='complaintId']").change(function(){
    485. 

  485.             initComplaintSmallClassInfo($(this).val());
    486. 

  486.         })
    487. 

  487. 

  488.         /*监听问题关键字搜索*/
    489. 

  489.         $(document).on('click', '#search_button', function() {
    490. 

  490.             initComplaintQuestionInfo();
    491. 

  491.         });
    492. 

  492. 

  493.         /*搜索订单事件*/
    494. 

  494.         $(document).on('click', '#selectOrder', function() {
    495. 

  495.             selectOrder();
    496. 

  496.         });
    497. 

  497.     })
    498. 

  498. 

  499.     /*初始化问题大类*/
    500. 

  500.     function initComplaintTypeInfo() {
    501. 

  501.         //默认为售前咨询
    502. 

  502.         var customerCounselTypeOverall = 1;
    503. 

  503.         var html = "";
    504. 

  504.         $.ajax({
    505. 

  505.             type: "POST",
    506. 

  506.             data: {
    507. 

  507.                 complaintConsultingType : customerCounselTypeOverall
    508. 

  508.             },
    509. 

  509.             url: "${path}/admin/complaintQuestion/list_complaintType",
    510. 

  510.             async: false,
    511. 

  511.             success: function(data){
    512. 

  512.                 var id;
    513. 

  513.                 if (data.returnCode == 200) {
    514. 

  514.                     for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
    515. 

  515.                         var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
    516. 

  516.                         if(i == 0 ){
    517. 

  517.                             id = complaintTypeInfo.complaintId;
    518. 

  518.                         }
    519. 

  519.                         html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
    520. 

  520.                     }
    521. 

  521.                 }else{
    522. 

  522.                     html = '';
    523. 

  523.                 }
    524. 

  524.                 $("[name='complaintId']").html(html);
    525. 

  525.                 initComplaintSmallClassInfo(id)
    526. 

  526.             },
    527. 

  527.             error: function(XmlHttpRequest, textStatus, errorThrown){
    528. 

  528.             }
    529. 

  529.         });
    530. 

  530.     }
    531. 

  531. 

  532. 

  533.     /*显示小类*/
    534. 

  534.     function initComplaintSmallClassInfo(complaintId){
    535. 

  535.         var html = "";
    536. 

  536.         $.ajax({
    537. 

  537.             type: "POST",
    538. 

  538.             data: {
    539. 

  539.                 complaintId : complaintId
    540. 

  540.             },
    541. 

  541.             url: "${path}/admin/complaintQuestion/list_complaintSmallClass",
    542. 

  542.             async: false,
    543. 

  543.             success: function(data){
    544. 

  544.                 if (data.returnCode == 200) {
    545. 

  545.                     for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
    546. 

  546.                         var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
    547. 

  547.                         html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
    548. 

  548.                     }
    549. 

  549.                 }else{
    550. 

  550.                     html = '';
    551. 

  551.                 }
    552. 

  552.                 $("[name='smallClassId']").html(html);
    553. 

  553.             },
    554. 

  554.             error: function(XmlHttpRequest, textStatus, errorThrown){
    555. 

  555.             }
    556. 

  556.         });
    557. 

  557.     }
    558. 

  558. 

  559. 

  560.     /**
    561. 

  561.      * 搜索QA 显示
    562. 

  562.      */
    563. 

  563.     function initComplaintQuestionInfo(){
    564. 

  564.         var complaintId = $("[name='complaintId']").val();
    565. 

  565.         var smallClassId = $("[name='smallClassId']").val();;
    566. 

  566.         var questionName = $("[name='questionId']").val();;;
    567. 

  567.         var html = "";
    568. 

  568.         $.ajax({
    569. 

  569.             type: "POST",
    570. 

  570.             data: {
    571. 

  571.                 complaintId : complaintId,
    572. 

  572.                 smallClassId : smallClassId,
    573. 

  573.                 questionName : questionName
    574. 

  574.             },
    575. 

  575.             url: "${path}/admin/complaintQuestion/list_complaintQuestion",
    576. 

  576.             async: false,
    577. 

  577.             success: function(data){
    578. 

  578.                 if (data.returnCode == 200) {
    579. 

  579.                     for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
    580. 

  580.                         var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
    581. 

  581.                         html += '<li class="ask">'+ complaintQuestion.questionName +'</li>' +
    582. 

  582.                                 '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span></li>';
    583. 

  583.                     }
    584. 

  584.                 }else{
    585. 

  585.                     html = '';
    586. 

  586.                 }
    587. 

  587.                 $("#question").html(html);
    588. 

  588.             },
    589. 

  589.             error: function(XmlHttpRequest, textStatus, errorThrown){
    590. 

  590.             }
    591. 

  591.         });
    592. 

  592.         $(".dalog-ask").show();
    593. 

  593.     }
    594. 

  594. 

  595.     /**
    596. 

  596.      * 发送短信
    597. 

  597.      * @param phone  手机号码
    598. 

  598.      * @param desc   发送内容
    599. 

  599.      * @param node   返回结果显示节点
    600. 

  600.      */
    601. 

  601.     function sendPhone(phone,desc,node){
    602. 

  602. 

  603.     }
    604. 

  604. 

  605.     /*搜索订单框*/
    606. 

  606.     function selectOrder(){
    607. 

  607.         layer_show("搜索订单","${path}/admin/customer/select_order","800","350");
    608. 

  608.     }
    609. 

  609. 

  610. 

  611. </script>
    612. 

  612. <!--/请在上方写此页面业务相关的脚本-->
    613. 

  613. </body>
    614. 

  614. </html>
    615.