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iamberry-com...
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watero-rst-web
/
src
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main
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webapp
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WEB-INF
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views
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cm
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customer
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add_customer.ftl

add_customer.ftl 73 KB
Історія Запис

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
  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.     </style>
    54. 

  54.     <title>添加客诉 - 客诉管理 - RST</title>
    55. 

  55. </head>
    56. 

  56. <body>
    57. 

  57. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    58. 

  58.     <span class="c-gray en">&gt;</span> 客诉管理
    59. 

  59.     <span class="c-gray en">&gt;</span> 添加客诉
    60. 

  60.     <a class="btn radius r"
    61. 

  61.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    62. 

  62.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    63. 

  63. </nav>
    64. 

  64. <article class="page-container" style="padding: 10px;">
    65. 

  65.     <div class="pd-20 cl">
    66. 

  66.         <form action="${path}/admin/customer/save_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    67. 

  67.             <div class="row cl">
    68. 

  68. 

  69.                 <label class="form-label col-3">
    70. 

  70.                     <div class="tit-2">客诉基本信息</div>
    71. 

  71.                 </label>
    72. 

  72.                 <div class="formControls col-9">
    73. 

  73.                 </div>
    74. 

  74.             </div>
    75. 

  75.             <div class="row cl">
    76. 

  76.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    77. 

  77.                 <div class="formControls col-4 col-sm-4"> <span class="select-box">
    78. 

  78. 				<select name="adminId" id="adminId" class="select">
    79. 

  79. 

  80. 				</select>
    81. 

  81. 				</span>
    82. 

  82.                 </div>
    83. 

  83.             </div>
    84. 

  84.             <div class="row cl">
    85. 

  85.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    86. 

  86.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    87. 

  87.                     <div class="radio-box">
    88. 

  88.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" datatype="*"  checked nullmsg="请选择来源入口！">
    89. 

  89.                         <label for="tel-1">400电话</label>
    90. 

  90.                     </div>
    91. 

  91.                     <div class="radio-box">
    92. 

  92.                         <input type="radio" id="tel-2" name="customerSourceType" value="2">
    93. 

  93.                         <label for="tel-2">微信公众号</label>
    94. 

  94.                     </div>
    95. 

  95.                     <div class="radio-box">
    96. 

  96.                         <input type="radio" id="tel-3" name="customerSourceType" value="3">
    97. 

  97.                         <label for="tel-3">其他</label>
    98. 

  98.                         <input type="text" style="width: 150px;margin-left: 10px;" class="input-text" value="" placeholder="" id="customerSource" name="customerSource">
    99. 

  99.                     </div>
    100. 

  100.                 </div>
    101. 

  101.             </div>
    102. 

  102.             <div class="row cl">
    103. 

  103.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    104. 

  104.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    105. 

  105.                     <div class="radio-box">
    106. 

  106.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1" checked >
    107. 

  107.                         <label for="customer-type-1">售前咨询</label>
    108. 

  108.                     </div>
    109. 

  109.                     <div class="radio-box">
    110. 

  110.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2" >
    111. 

  111.                         <label for="customer-type-2">售后咨询</label>
    112. 

  112.                     </div>
    113. 

  113.                 </div>
    114. 

  114.             </div>
    115. 

  115. 

  116.             <div class="row cl">
    117. 

  117.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类型：</label>
    118. 

  118.                 <div class="formControls col-10 col-sm-10 skin-minimal" id="produceTypeHtml">
    119. 

  119.                     <#--<div class="radio-box">
    120. 

  120.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    121. 

  121.                         <label for="tel-3">净水机</label>
    122. 

  122.                     </div>
    123. 

  123.                     <div class="radio-box">
    124. 

  124.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    125. 

  125.                         <label for="tel-4">冲奶机</label>
    126. 

  126.                     </div>-->
    127. 

  127.                 </div>
    128. 

  128.             </div>
    129. 

  129. 

  130.             <div class="row cl" style="position: relative;">
    131. 

  131.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    132. 

  132.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    133. 

  133. 				<select name="complaintId" class="select">
    134. 

  134. 					<#--<option value="0">使用操作</option>-->
    135. 

  135. 					<#--<option value="1">使用操作</option>-->
    136. 

  136. 				</select>
    137. 

  137. 				</span>
    138. 

  138.                 </div>
    139. 

  139.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    140. 

  140. 				<select name="smallClassId" class="select">
    141. 

  141. 					<#--<option value="0">使用操作制水出水</option>
    142. 

  142. 					<option value="1">使用操作制水出水</option>-->
    143. 

  143. 				</select>
    144. 

  144. 				</span>
    145. 

  145.                 </div>
    146. 

  146.                 <div class="formControls col-2 col-sm-2">
    147. 

  147.                     <div class="clearfix">
    148. 

  148.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    149. 

  149.                     </div>
    150. 

  150.                 </div>
    151. 

  151. 

  152.                 <div class="dalog-ask">
    153. 

  153.                     <div class="tag">
    154. 

  154.                         <em></em>
    155. 

  155.                         <strong>相关QA</strong>
    156. 

  156.                         <ul id="question">
    157. 

  157.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    158. 

  158.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    159. 

  159.                         </ul>
    160. 

  160.                     </div>
    161. 

  161.                 </div>
    162. 

  162. 

  163.             </div>
    164. 

  164. 

  165.             <div class="row cl">
    166. 

  166.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    167. 

  167.                 <div class="formControls col-5 col-sm-5">
    168. 

  168.                     <input type="text" class="input-text" style="width: 625px;" name="describeTitle" id="describeTitle">
    169. 

  169.                 </div>
    170. 

  170.             </div>
    171. 

  171. 

  172.             <div class="row cl">
    173. 

  173.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题内容：</label>
    174. 

  174.                 <div class="formControls col-5 col-sm-5">
    175. 

  175.                     <input type="hidden" name="questionId" id="questionId">
    176. 

  176.                     <script id="describeContentText" type="text/plain" style="width:650px;height:250px;">
    177. 

  177.                     </script>
    178. 

  178.                     </script>
    179. 

  179.                     <input type="hidden" name="describeContent" id="describeContent">
    180. 

  180.                 </div>
    181. 

  181.             </div>
    182. 

  182.             <div class="row cl">
    183. 

  183.                 <label class="form-label col-1 col-sm-1"></label>
    184. 

  184.                 <div class="formControls col-2 col-sm-2">
    185. 

  185.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    186. 

  186.                 </div>
    187. 

  187.                 <div class="formControls col-2 col-sm-2">
    188. 

  188.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    189. 

  189.                 </div>
    190. 

  190.             </div>
    191. 

  191.             <div class="row cl">
    192. 

  192. 

  193.                 <label class="form-label col-1 col-sm-1">
    194. 

  194.                     <div class="tit">处理结果</div>
    195. 

  195.                 </label>
    196. 

  196.                 <div class="formControls col-10 col-sm-10">
    197. 

  197.                 </div>
    198. 

  198.             </div>
    199. 

  199. 

  200.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    201. 

  201.             <input type="hidden" id="sendFittings" name="sendFittingsJson" value="">
    202. 

  202.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    203. 

  203.             <input type="hidden" id="closedFittings" name="closedFittingsJson" value="">
    204. 

  204. 

  205. 

  206.             <div class="row cl">
    207. 

  207.                 <label class="form-label col-1 col-sm-1">处理类型：</label>
    208. 

  208.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    209. 

  209.                     <div class="radio-box" id="solved">
    210. 

  210.                         <input type="radio" id="customer-process-1" value="1" name="customerIsSolve" checked>
    211. 

  211.                         <label for="customer-process-1">已解决</label>
    212. 

  212.                     </div>
    213. 

  213.                     <div class="radio-box" id="noSolved">
    214. 

  214.                         <input type="radio" id="customer-process-2" value="2" name="customerIsSolve">
    215. 

  215.                         <label for="customer-process-2">未解决</label>
    216. 

  216.                     </div>
    217. 

  217.                     <div class="radio-box" id="renewed">
    218. 

  218.                         <input type="radio" id="customer-process-3" value="3" name="customerIsSolve">
    219. 

  219.                         <label for="customer-process-3">换新</label>
    220. 

  220.                     </div>
    221. 

  221.                     <div class="radio-box" id="maintain">
    222. 

  222.                         <input type="radio" id="customer-process-4" value="4" name="customerIsSolve">
    223. 

  223.                         <label for="customer-process-4">维修</label>
    224. 

  224.                     </div>
    225. 

  225.                     <div class="radio-box" id="reissue">
    226. 

  226.                         <input type="radio" id="customer-process-5" value="5" name="customerIsSolve">
    227. 

  227.                         <label for="customer-process-5">补发</label>
    228. 

  228.                     </div>
    229. 

  229.                     <div class="radio-box" id="backGoods">
    230. 

  230.                         <input type="radio" id="customer-process-6" value="6" name="customerIsSolve">
    231. 

  231.                         <label for="customer-process-6">退货</label>
    232. 

  232.                     </div>
    233. 

  233.                     <div class="radio-box" id="noReasonBack">
    234. 

  234.                         <input type="radio" id="customer-process-7" value="7" name="customerIsSolve">
    235. 

  235.                         <label for="customer-process-7">无理由退货</label>
    236. 

  236.                     </div>
    237. 

  237.                 </div>
    238. 

  238.             </div>
    239. 

  239.             <div class="row cl">
    240. 

  240.                 <label class="form-label col-1 col-sm-1"></label>
    241. 

  241.                 <div class="formControls col-10 col-sm-10">
    242. 

  242.                     <ul class="time-line-list" id="processResultStatus">
    243. 

  243.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    244. 

  244.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    245. 

  245.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    246. 

  246.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    247. 

  247.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    248. 

  248.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    249. 

  249.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    250. 

  250.                     </ul>
    251. 

  251.                 </div>
    252. 

  252.             </div>
    253. 

  253.             <div class="row cl" id="orderHead" style="display: none;">
    254. 

  254.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    255. 

  255.                 <div class="formControls col-1 col-sm-1">
    256. 

  256.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    257. 

  257.                 </div>
    258. 

  258.             </div>
    259. 

  259.             <div class="row cl" id="order" style="display: none;">
    260. 

  260.                 <label class="form-label col-1 col-sm-1"></label>
    261. 

  261.                 <div class="formControls col-9 col-sm-9 text-c">
    262. 

  262.                     <table class="table table-border table-bg table-bordered">
    263. 

  263.                         <tr>
    264. 

  264.                             <th style="text-align: center;">销售</th>
    265. 

  265.                             <th style="text-align: center;">订单号</th>
    266. 

  266.                             <th style="text-align: center;">姓名</th>
    267. 

  267.                             <th style="text-align: center;">电话</th>
    268. 

  268.                             <th style="text-align: center;">订单金额</th>
    269. 

  269.                             <th style="text-align: center;">购买产品</th>
    270. 

  270.                             <th style="text-align: center;">购买日期</th>
    271. 

  271.                         </tr>
    272. 

  272.                         <tr id="showOrder">
    273. 

  273.                           <#--  <td>爱贝源-微信商城</td>
    274. 

  274.                             <td>1290387806</td>
    275. 

  275.                             <td>何小小</td>
    276. 

  276.                             <td>1882222888</td>
    277. 

  277.                             <td>¥3680</td>
    278. 

  278.                             <td>Watero净水机</td>
    279. 

  279.                             <td>2017-06-06</td>-->
    280. 

  280.                         </tr>
    281. 

  281.                         <#--<tr id="showOrderAddress">-->
    282. 

  282.                         <#--</tr>-->
    283. 

  283.                     </table>
    284. 

  284.                     <input type="hidden" id="companyId" name="companyId" value="" >
    285. 

  285.                     <input type="hidden" id="storeId" name="storeId" value="" >
    286. 

  286.                     <input type="hidden" id="orderId" name="salesId" value="" >
    287. 

  287.                 </div>
    288. 

  288.             </div>
    289. 

  289.             <div class="row cl" id="recipientInfo" style="display: none;">
    290. 

  290.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    291. 

  291.                 <div class="formControls col-2 col-sm-2">
    292. 

  292.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="relationSendName" datatype="s1-20" errormsg="联系人格式不正确！" >
    293. 

  293.                 </div>
    294. 

  294.                 <div class="formControls col-2 col-sm-2">
    295. 

  295.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel" datatype="m" errormsg="联系人电话格式不正确！">
    296. 

  296.                 </div>
    297. 

  297.             </div>
    298. 

  298.             <div class="row cl" id="recipientAddress" style="display: none;">
    299. 

  299.                 <input type="hidden" id="addressInfo">
    300. 

  300.                 <label class="form-label col-1 col-sm-1"></label>
    301. 

  301.                 <div class="formControls col-2 col-sm-2">
    302. 

  302.                     <span class="select-box">
    303. 

  303.                          <select id="province" class="select" name="provinceNumber">
    304. 

  304.                          </select>
    305. 

  305.                      </span>
    306. 

  306.                 </div>
    307. 

  307.                 <div class="formControls col-2 col-sm-2">
    308. 

  308.                     <span class="select-box">
    309. 

  309.                         <select id="city" class="select" name="cityNumber">
    310. 

  310.                         </select>
    311. 

  311.                     </span>
    312. 

  312.                 </div>
    313. 

  313.                 <div class="formControls col-2 col-sm-2">
    314. 

  314.                     <span class="select-box">
    315. 

  315.                         <select id="district" class="select" name="areaNumber">
    316. 

  316.                         </select>
    317. 

  317.                     </span>
    318. 

  318.                 </div>
    319. 

  319. 

  320.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    321. 

  321. 

  322.             </div>
    323. 

  323.             <div class="row cl" id="recipientAddressText" style="display: none;">
    324. 

  324.                 <label class="form-label col-1 col-sm-1"></label>
    325. 

  325.                 <div class="formControls col-5 col-sm-5">
    326. 

  326.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)"></textarea>
    327. 

  327.                     <span id="addrssMsg"></span>
    328. 

  328.                 </div>
    329. 

  329.             </div>
    330. 

  330.             <div class="row cl" id="renewedProduct" style="display: none;">
    331. 

  331.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">换新产品</span>：</label>
    332. 

  332.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    333. 

  333. 

  334.                     <table class="table table-border table-bg table-bordered">
    335. 

  335.                         <thead>
    336. 

  336.                             <tr class="text-c">
    337. 

  337.                                 <th style="text-align: center;" width="60">产品名称</th>
    338. 

  338.                                 <th style="text-align: center;" width="60">产品颜色</th>
    339. 

  339.                                 <th style="text-align: center;" width="60">产品配件</th>
    340. 

  340.                             </tr>
    341. 

  341.                         </thead>
    342. 

  342.                         <tbody id="addProduct">
    343. 

  343.                             <#--<tr >
    344. 

  344.                                 <td>冲奶机</td>
    345. 

  345.                                 <td>
    346. 

  346.                                     <div>
    347. 

  347.                                         白色
    348. 

  348.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    349. 

  349.                                     </div>
    350. 

  350.                                     <div>
    351. 

  351.                                         白色
    352. 

  352.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    353. 

  353.                                     </div>
    354. 

  354.                                 </td>
    355. 

  355.                                 <td>
    356. 

  356.                                     <div>
    357. 

  357.                                         水箱
    358. 

  358.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    359. 

  359.                                     </div>
    360. 

  360.                                     <div>
    361. 

  361.                                         水箱
    362. 

  362.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    363. 

  363.                                     </div>
    364. 

  364.                                 </td>
    365. 

  365.                             </tr>-->
    366. 

  366.                         </tbody>
    367. 

  367.                     </table>
    368. 

  368. 

  369.                 </div>
    370. 

  370.             </div>
    371. 

  371. 

  372.             <div class="row cl" id="TDScollect" style="display: none;">
    373. 

  373.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>TDS收集：</label>
    374. 

  374.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    375. 

  375.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    376. 

  376.                     <input style="width: 140px;" placeholder="" class="input-text my-search-input" type="text" name="arrcity" id="arrcity" />
    377. 

  377.                     <div id="suggest" class="ac_results"></div>
    378. 

  378.                 </div>
    379. 

  379.                 <div class="formControls col-2 col-sm-2">
    380. 

  380. 				<span class="select-box">
    381. 

  381.                     <select name="" class="select" id="TDSArea" name="TDSArea">
    382. 

  382. 

  383.                     </select>
    384. 

  384. 				</span>
    385. 

  385.                 </div>
    386. 

  386.                 <input type="hidden" name="customerArea" id="customerArea">
    387. 

  387.                 <div class="formControls col-2 col-sm-2">
    388. 

  388.                     <input type="text" class="input-text" value="" placeholder="进水tds数值" id="customerInTDS" name="customerInTDS">
    389. 

  389.                 </div>
    390. 

  390.                 <div class="formControls col-2 col-sm-2">
    391. 

  391.                     <input type="text" class="input-text" value="" placeholder="出水tds数值" id="customerOutTDS" name="customerOutTDS">
    392. 

  392.                 </div>
    393. 

  393.             </div>
    394. 

  394.             <div class="row cl" id="TDScollectShow" style="display: none;">
    395. 

  395.                 <label class="form-label col-1 col-sm-1"></label>
    396. 

  396.                 <div class="formControls col-6 col-sm-6">
    397. 

  397.                     tds收集：广东省-深圳市-福田区   进水：100ppm   出水：100ppm
    398. 

  398.                 </div>
    399. 

  399.             </div>
    400. 

  400.             <div class="row cl" id="sendAddressInfo">
    401. 

  401.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    402. 

  402.                 <div class="formControls col-5 col-sm-5">
    403. 

  403.                         <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么...">邮寄地址：东莞清溪三中金龙工业区徐福记对面优尼雅电子科技，杨春有，13592708169邮寄备注：您好，麻烦您那边把机器邮寄前请将水箱、接水台中的水倒掉并擦干，不要留有水渍，避免运输途中水或奶粉
    404. 

  404.                 溅入机器内部造成不必要的损失；用原包装或泡沫等材质包裹好机身。避免运输途中造成机器     磕碰、损坏。
    405. 

  405. 请勿寄顺丰、圆通、EMS以及到付件快递，其他快递物流随意，寄回时，麻烦您在产品里面留下故障原因说明，
    406. 

  406. 提示：寄回后把单号给我们提供下然后提供下您的姓名、地址和电话方便我们修好后给您寄回去。</textarea>
    407. 

  407. 

  408.                 </div>
    409. 

  409.             </div>
    410. 

  410.             <div class="row cl" id="sendAddressByPhone" style="display: none;">
    411. 

  411.                 <label class="form-label col-1 col-sm-1"></label>
    412. 

  412.                 <div class="formControls col-2 col-sm-2">
    413. 

  413.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    414. 

  414.                 </div>
    415. 

  415.                 <div class="formControls col-2 col-sm-2">
    416. 

  416.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    417. 

  417.                 </div>
    418. 

  418.             </div>
    419. 

  419.             <div class="row cl" id="updateProduct" style="display: none;">
    420. 

  420.                 <label class="form-label col-1 col-sm-1">更换产品：</label>
    421. 

  421.                 <div class="formControls col-9 col-sm-9" >
    422. 

  422. 

  423.                     <table class="table table-border table-bg table-bordered">
    424. 

  424.                         <thead>
    425. 

  425.                         <tr class="text-c">
    426. 

  426.                             <th style="text-align: center;" width="60">产品名称</th>
    427. 

  427.                             <th style="text-align: center;" width="60">产品颜色</th>
    428. 

  428.                             <th style="text-align: center;" width="60">产品配件</th>
    429. 

  429.                         </tr>
    430. 

  430.                         </thead>
    431. 

  431.                         <tbody id="back-product">
    432. 

  432. 

  433.                         </tbody>
    434. 

  434.                     </table>
    435. 

  435.                 </div>
    436. 

  436. 

  437.             </div>
    438. 

  438.             <div class="row cl">
    439. 

  439.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述：</label>
    440. 

  440.                 <div class="formControls col-5 col-sm-5">
    441. 

  441.                     <script id="describeHandleDescText" type="text/plain" style="width:650px;height:250px;"></script>
    442. 

  442.                     </script>
    443. 

  443.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc">
    444. 

  444.                 </div>
    445. 

  445.             </div>
    446. 

  446.             <div class="row cl">
    447. 

  447.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    448. 

  448.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    449. 

  449.                     <div class="radio-box">
    450. 

  450.                         <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" checked>
    451. 

  451.                         <label for="customer-visit-1">需要回访</label>
    452. 

  452.                     </div>
    453. 

  453.                     <div class="radio-box">
    454. 

  454.                         <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1">
    455. 

  455.                         <label for="customer-visit-2">不需要回访</label>
    456. 

  456.                     </div>
    457. 

  457.                 </div>
    458. 

  458.             </div>
    459. 

  459.             <div id="needToVisit">
    460. 

  460.                 <div class="row cl">
    461. 

  461.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人：</label>
    462. 

  462.                     <div class="formControls col-2 col-sm-2">
    463. 

  463.                         <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="visitName"  datatype="s1-20" errormsg="回访人姓名格式不正确！" >
    464. 

  464.                     </div>
    465. 

  465.                     <div class="formControls col-2 col-sm-2">
    466. 

  466.                         <input type="text" class="input-text" value="" placeholder="填写回访人手机号" id="" name="visitTel" datatype="m" errormsg="回访人手机号码格式不正确！">
    467. 

  467.                     </div>
    468. 

  468.                 </div>
    469. 

  469.                 <div class="row cl">
    470. 

  470.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    471. 

  471.                     <div class="formControls col-2 col-sm-2">
    472. 

  472.                         <input type="text" placeholder="请选择回访日期" id="datemin"  name="visitDate" datatype="*" class="input-text Wdate" onclick="WdatePicker({skin:'whyGreen',minDate:'%y-%M-%d'})"  readonly="readonly">
    473. 

  473.                     </div>
    474. 

  474.                 </div>
    475. 

  475.                 <div class="row cl">
    476. 

  476.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    477. 

  477.                     <div class="formControls col-10 col-sm-10 skin-minimal">
    478. 

  478.                         <div class="radio-box">
    479. 

  479.                             <input type="radio" id="visit-time-1" name="visitTimeSelect" value="1" checked>
    480. 

  480.                             <label for="visit-time-1">09:00-12:00</label>
    481. 

  481.                         </div>
    482. 

  482.                         <div class="radio-box">
    483. 

  483.                             <input type="radio" id="visit-time-2" name="visitTimeSelect" value="2">
    484. 

  484.                             <label for="visit-time-2">12:00-14:00</label>
    485. 

  485.                         </div>
    486. 

  486.                         <div class="radio-box">
    487. 

  487.                             <input type="radio" id="visit-time-3" name="visitTimeSelect" value="3">
    488. 

  488.                             <label for="visit-time-3">14:00-18:00</label>
    489. 

  489.                         </div>
    490. 

  490.                     </div>
    491. 

  491.                 </div>
    492. 

  492.                 <div class="row cl">
    493. 

  493.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    494. 

  494.                     <div class="formControls col-4 col-sm-4"> <span class="select-box">
    495. 

  495.                     <select class="select" id="visitAdminId" name="visitAdminId">
    496. 

  496. 

  497.                     </select>
    498. 

  498.                     </span>
    499. 

  499.                     </div>
    500. 

  500.                 </div>
    501. 

  501.                 <div class="cl"  style="display: table;width: 100%;">
    502. 

  502.                     <label class="form-label col-1 col-sm-1"></label>
    503. 

  503.                     <div class="formControls col-4 col-sm-4">
    504. 

  504.                         <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    505. 

  505.                     </div>
    506. 

  506.                 </div>
    507. 

  507.             </div>
    508. 

  508.             <div class="row cl">
    509. 

  509.                 <div class="col-2 col-sm-2 col-offset-3">
    510. 

  510.                     <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    511. 

  511.                 </div>
    512. 

  512.             </div>
    513. 

  513.         </form>
    514. 

  514.     </div>
    515. 

  515. </article>
    516. 

  516. 

  517. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    518. 

  518. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    519. 

  519. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    520. 

  520. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    521. 

  521. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    522. 

  522. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    523. 

  523. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    524. 

  524. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    525. 

  525. 

  526. <#--时间控件-->
    527. 

  527. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    528. 

  528. 

  529. <#--百度富文本编译器-->
    530. 

  530. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    531. 

  531. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    532. 

  532. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    533. 

  533. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    534. 

  534. 

  535. 

  536. <script type="text/javascript">
    537. 

  537.     $(function(){
    538. 

  538. 

  539.         $("#province").ProvinceCity();
    540. 

  540.         $('.skin-minimal input').iCheck({
    541. 

  541.             checkboxClass: 'icheckbox-blue',
    542. 

  542.             radioClass: 'iradio-blue',
    543. 

  543.             increaseArea: '20%'
    544. 

  544.         });
    545. 

  545.        $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
    546. 

  546.             console.log($(this)[0].value);
    547. 

  547. 		$("#city2").click()
    548. 

  548.         },
    549. 

  549.             attachObject:'#suggest'
    550. 

  550.         });
    551. 

  551.         $("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
    552. 

  552.     });
    553. 

  553. 

  554.     $(document).on('click', '.dalog-ask .answer', function() {
    555. 

  555.         var msg = $(this).find("span").text();
    556. 

  556.         UE.getEditor('describeContentText').setContent(msg,false);
    557. 

  557. 

  558.         $("#questionId").val($(this).find(".quesId").val());
    559. 

  559. 

  560.         var title = $(this).prev().html();
    561. 

  561.         $("#describeTitle").val(title);
    562. 

  562. 

  563.         //$("#questionId").val(.find(".quesId").val());
    564. 

  564. 

  565.         //$("#answer-textarea").text();
    566. 

  566.         $(".dalog-ask").hide(); //隐藏qa
    567. 

  567.     });
    568. 

  568. 

  569.     /*实时监听文本框-- 员工编号*/
    570. 

  570.     document.getElementById("suggest").addEventListener("div", function(){
    571. 

  571.         alert(1);
    572. 

  572.     });
    573. 

  573. </script>
    574. 

  574. 

  575. <script>
    576. 

  576.     /*问题描述*/
    577. 

  577.     var describeContentText = UE.getEditor('describeContentText');
    578. 

  578.     /*处理描述*/
    579. 

  579.     var describeHandleDescText = UE.getEditor('describeHandleDescText');
    580. 

  580. </script>
    581. 

  581. <script type="text/javascript">
    582. 

  582. 

  583.     /*处理结果的执行状态*/
    584. 

  584.     var isSolve = {
    585. 

  585.         solved : [],
    586. 

  586.         noSolved : [],
    587. 

  587.         renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
    588. 

  588.         maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
    589. 

  589.         reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
    590. 

  590.         backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
    591. 

  591.         noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
    592. 

  592.     }
    593. 

  593. 

  594.     /*个人id*/
    595. 

  595.     var adminId = 0;
    596. 

  596. 

  597.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    598. 

  598.     var allCustomerInfoType = 1;
    599. 

  599. 

  600.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    601. 

  601.     var allCustomerType = 1;
    602. 

  602. 

  603.     /*初始化页面参数*/
    604. 

  604.     $(function () {
    605. 

  605.         /* 初始化单选框样式 */
    606. 

  606.         initCheck();
    607. 

  607. 

  608.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    609. 

  609.         initProduceType();
    610. 

  610. 

  611.         /*初始化问题分类*/
    612. 

  612.         initComplaintTypeInfo();
    613. 

  613. 

  614.         /*初始化客服*/
    615. 

  615.         initSysAdmin();
    616. 

  616. 

  617.         /*初始化回访客服*/
    618. 

  618.         initVisitSysAdmin();
    619. 

  619. 

  620.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    621. 

  621.         initProcessResult(1);
    622. 

  622. 

  623.         /*监听客诉类型选择事件*/
    624. 

  624.         $("input[name='customerCounselType']").change(function (){
    625. 

  625.             allCustomerInfoType = parseInt($(this).val());
    626. 

  626.             initProcessResult(allCustomerType);
    627. 

  627.         })
    628. 

  628. 

  629.         /*监听处理结果选择事件*/
    630. 

  630.         $("[name='customerIsSolve']").change(function(){
    631. 

  631.             allCustomerType = parseInt($(this).val());
    632. 

  632.             initProcessResult(parseInt($(this).val()));
    633. 

  633.         })
    634. 

  634. 

  635.         /*监听问题类型 选择事件*/
    636. 

  636.         $("[name='complaintId']").change(function(){
    637. 

  637.             initComplaintSmallClassInfo($(this).val());
    638. 

  638.         })
    639. 

  639. 

  640.         /*监听问题关键字搜索*/
    641. 

  641.         $(document).on('click', '#search_button', function() {
    642. 

  642.             initComplaintQuestionInfo();
    643. 

  643.         });
    644. 

  644. 

  645.         /*搜索订单事件*/
    646. 

  646.         $(document).on('click', '#selectOrder', function() {
    647. 

  647.             selectOrder();
    648. 

  648.         });
    649. 

  649. 

  650.         /*监听省选择事件*/
    651. 

  651.         $(document).on('change', '#province', function() {
    652. 

  652.             var proId = $("#province").val();
    653. 

  653.             var cityId = setCity("",proId,2)
    654. 

  654.             setDistrict("",cityId,2)
    655. 

  655.         });
    656. 

  656. 

  657.         /*监听市选择事件*/
    658. 

  658.         $(document).on('change', '#city', function() {
    659. 

  659.             var city = $("#city").val();
    660. 

  660.             setDistrict("",city,2)
    661. 

  661.         });
    662. 

  662. 

  663.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    664. 

  664.         $("input[name='customerIsVisit']").change(function (){
    665. 

  665.             if($(this).val() == 2){
    666. 

  666.                 $("#needToVisit").css("display","block");
    667. 

  667.             }else{
    668. 

  668.                 $("#needToVisit").css("display","none");
    669. 

  669.             }
    670. 

  670.         })
    671. 

  671. 

  672.         /*监听回访选择客服的选择事件*/
    673. 

  673.         $(document).on('change', '#visitAdminId', function() {
    674. 

  674.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    675. 

  675.             var visitAdminId = $("#visitAdminId").val();
    676. 

  676.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    677. 

  677.                 showVisitMsg(1);
    678. 

  678.             }else{
    679. 

  679.                 showVisitMsg(2,visitAdminName);
    680. 

  680.             }
    681. 

  681.         });
    682. 

  682.     })
    683. 

  683. 

  684.     /*初始化单选框样式*/
    685. 

  685.     function initCheck(){
    686. 

  686.         $('.skin-minimal input').iCheck({
    687. 

  687.             checkboxClass: 'icheckbox-blue',
    688. 

  688.             radioClass: 'iradio-blue',
    689. 

  689.             increaseArea: '20%'
    690. 

  690.         });
    691. 

  691.     }
    692. 

  692. 

  693.     /*初始化客服*/
    694. 

  694.     function initSysAdmin() {
    695. 

  695.         var sysAminList = getSysAdmin();
    696. 

  696.         var html = "";
    697. 

  697.         for(var i=0;i<sysAminList.length;i++){
    698. 

  698.             var adminList = sysAminList[i];
    699. 

  699.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    700. 

  700.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    701. 

  701.             }else{
    702. 

  702.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    703. 

  703.             }
    704. 

  704.         }
    705. 

  705.         $("#adminId").html(html);
    706. 

  706.     }
    707. 

  707. 

  708.     /*初始化回访客服的选择*/
    709. 

  709.     function initVisitSysAdmin(){
    710. 

  710.         var sysAminList = getSysAdmin();
    711. 

  711.         var html = "";
    712. 

  712.         var flag = false;
    713. 

  713.         for(var i=0;i<sysAminList.length;i++){
    714. 

  714.             var adminList = sysAminList[i];
    715. 

  715.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    716. 

  716.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    717. 

  717.                 flag = true;
    718. 

  718.             }else{
    719. 

  719.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    720. 

  720.             }
    721. 

  721.         }
    722. 

  722.         $("#visitAdminId").html(html);
    723. 

  723.         if(flag){
    724. 

  724.             showVisitMsg(1);
    725. 

  725.         }
    726. 

  726.     }
    727. 

  727. 

  728.     /**
    729. 

  729.      * 用于显示回访指派任务提示信息
    730. 

  730.      * 1 ：自己
    731. 

  731.      * 2 ：其他人
    732. 

  732.      */
    733. 

  733.     function showVisitMsg(type,adminName) {
    734. 

  734.         if(type == 1){
    735. 

  735.             $("#visitAdminIdMsg").html("您将为自己指定一个回访任务");
    736. 

  736.         }else{
    737. 

  737.             $("#visitAdminIdMsg").html("您将为"+ adminName +"指定一个回访任务");
    738. 

  738.         }
    739. 

  739.     }
    740. 

  740. 

  741.     /*获取客服*/
    742. 

  742.     var sysAminList;
    743. 

  743.     function getSysAdmin(){
    744. 

  744.         if(sysAminList != null && sysAminList.length > 0){
    745. 

  745.             return sysAminList
    746. 

  746.         }
    747. 

  747.         $.ajax({
    748. 

  748.             type: "POST",
    749. 

  749.             data: {
    750. 

  750.             },
    751. 

  751.             url: "${path}/admin/customer/select_sys_admin",
    752. 

  752.             async: false,
    753. 

  753.             success: function(data){
    754. 

  754.                 if (data.returnCode == 200) {
    755. 

  755.                     sysAminList = data.returnMsg.adminList;
    756. 

  756.                     adminId = data.returnMsg.adminId;
    757. 

  757.                 }
    758. 

  758.             },
    759. 

  759.             error: function(XmlHttpRequest, textStatus, errorThrown){
    760. 

  760.             }
    761. 

  761.         });
    762. 

  762.         return sysAminList;
    763. 

  763.     }
    764. 

  764. 

  765.     /*初始化产品类型 --  客诉头部的产品类型单选*/
    766. 

  766.     function initProduceType(){
    767. 

  767.         var html = "";
    768. 

  768.         $.ajax({
    769. 

  769.             type: "POST",
    770. 

  770.             data: {
    771. 

  771.             },
    772. 

  772.             url: "${path}/admin/customer/select_produce_type",
    773. 

  773.             async: false,
    774. 

  774.             success: function(data){
    775. 

  775.                 if (data.returnCode == 200) {
    776. 

  776.                     var check = "checked";
    777. 

  777.                     for(var i=0;i<data.returnMsg.productTypeList.length;i++){
    778. 

  778.                         var produce = data.returnMsg.productTypeList[i];
    779. 

  779.                         html += ' <div class="radio-box">' +
    780. 

  780.                                 '<input type="radio" id="produce-type-'+ i +'" name="typeId"  datatype="*" value="'+ produce.typeId +'"  '+ check +' nullmsg="请选择产品类型！" >' +
    781. 

  781.                                 ' <label for="produce-type-'+ i +'">'+ produce.typeName +'</label>' +
    782. 

  782.                                 ' </div>';
    783. 

  783.                         check = "";
    784. 

  784.                     }
    785. 

  785.                 }else{
    786. 

  786.                     html = '';
    787. 

  787.                 }
    788. 

  788.             },
    789. 

  789.             error: function(XmlHttpRequest, textStatus, errorThrown){
    790. 

  790.             }
    791. 

  791.         });
    792. 

  792.         $("#produceTypeHtml").html(html);
    793. 

  793.         initCheck();
    794. 

  794.     }
    795. 

  795. 

  796.     /**
    797. 

  797.      * 选择处理结果-- 默认选择已解决
    798. 

  798.      * type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货
    799. 

  799.      */
    800. 

  800.     function initProcessResult(type){
    801. 

  801. 

  802.         if(type == null || type == ""){
    803. 

  803.             type = 1;
    804. 

  804.         }
    805. 

  805.         var statusHtml = '<li><span class="arrow"></span><div class="number">status_index</div><div>status_html</div></li>';
    806. 

  806.         var resultHtml = '';
    807. 

  807.         var result = {};
    808. 

  808. 

  809.         $("#solved").show(); //已解决
    810. 

  810.         $("#noSolved").show();//未解决
    811. 

  811.         if(allCustomerInfoType == 1){  //售前
    812. 

  812.             $("#renewed").hide();
    813. 

  813.             $("#maintain").hide();
    814. 

  814.             $("#reissue").hide();
    815. 

  815.             $("#backGoods").hide();
    816. 

  816.             $("#noReasonBack").hide();
    817. 

  817.             switch(type)
    818. 

  818.             {
    819. 

  819.                 case 1:
    820. 

  820.                     otherHied();
    821. 

  821.                     break;
    822. 

  822.                 case 2:
    823. 

  823.                     otherHied();
    824. 

  824.                     break;
    825. 

  825.                 default:
    826. 

  826.                     break;
    827. 

  827.             }
    828. 

  828.         }else if(allCustomerInfoType == 2){ //售后
    829. 

  829.             $("#renewed").show();
    830. 

  830.             $("#maintain").show();
    831. 

  831.             $("#reissue").show();
    832. 

  832.             $("#backGoods").show();
    833. 

  833.             $("#noReasonBack").show();
    834. 

  834.             switch(type)
    835. 

  835.             {
    836. 

  836.                 case 1:
    837. 

  837.                     otherHied();
    838. 

  838.                     break;
    839. 

  839.                 case 2:
    840. 

  840.                     otherHied();
    841. 

  841.                     break;
    842. 

  842.                 case 3: //换新
    843. 

  843.                     result = isSolve.renewed;
    844. 

  844.                     $("#relationProduct").html("换新产品");
    845. 

  845.                     $("#processResultStatus").show();
    846. 

  846.                     $("#orderHead").show();
    847. 

  847.                     $("#order").show();
    848. 

  848.                     $("#recipientInfo").show();
    849. 

  849.                     $("#recipientAddress").show();
    850. 

  850.                     $("#recipientAddressText").show();
    851. 

  851.                     $("#renewedProduct").show();
    852. 

  852.                     $("#TDScollect").show();
    853. 

  853.                     $("#TDScollectShow").show();
    854. 

  854.                     $("#sendAddressInfo").show();
    855. 

  855.                     $("#sendAddressByPhone").show();
    856. 

  856.                     $("#updateProduct").show();
    857. 

  857.                     break;
    858. 

  858.                 case 4: //维修
    859. 

  859.                     result = isSolve.maintain;
    860. 

  860.                     $("#relationProduct").html("维修产品");
    861. 

  861.                     $("#processResultStatus").show();
    862. 

  862.                     $("#orderHead").show();
    863. 

  863.                     $("#order").show();
    864. 

  864.                     $("#recipientInfo").show();
    865. 

  865.                     $("#recipientAddress").show();
    866. 

  866.                     $("#recipientAddressText").show();
    867. 

  867.                     $("#renewedProduct").show();
    868. 

  868.                     $("#TDScollect").show();
    869. 

  869.                     $("#TDScollectShow").show();
    870. 

  870.                     $("#sendAddressInfo").show();
    871. 

  871.                     $("#sendAddressByPhone").show();
    872. 

  872.                     $("#updateProduct").show();
    873. 

  873.                     break;
    874. 

  874.                 case 5://补发
    875. 

  875.                     result = isSolve.reissue;
    876. 

  876.                     $("#relationProduct").html("补发产品");
    877. 

  877.                     $("#processResultStatus").show();
    878. 

  878.                     $("#orderHead").show();
    879. 

  879.                     $("#order").show();
    880. 

  880.                     $("#recipientInfo").show();
    881. 

  881.                     $("#recipientAddress").show();
    882. 

  882.                     $("#recipientAddressText").show();
    883. 

  883.                     $("#renewedProduct").show();
    884. 

  884.                     $("#TDScollect").show();
    885. 

  885.                     $("#TDScollectShow").show();
    886. 

  886.                     $("#sendAddressInfo").hide();
    887. 

  887.                     $("#sendAddressByPhone").hide();
    888. 

  888.                     $("#updateProduct").hide();
    889. 

  889.                     break;
    890. 

  890.                 case 6: //退货
    891. 

  891.                     result = isSolve.backGoods;
    892. 

  892.                     $("#relationProduct").html("退货产品");
    893. 

  893.                     $("#processResultStatus").show();
    894. 

  894.                     $("#orderHead").show();
    895. 

  895.                     $("#order").show();
    896. 

  896.                     $("#recipientInfo").show();
    897. 

  897.                     $("#recipientAddress").show();
    898. 

  898.                     $("#recipientAddressText").show();
    899. 

  899.                     $("#renewedProduct").show();
    900. 

  900.                     $("#TDScollect").show();
    901. 

  901.                     $("#TDScollectShow").show();
    902. 

  902.                     $("#sendAddressInfo").show();
    903. 

  903.                     $("#sendAddressByPhone").show();
    904. 

  904.                     $("#updateProduct").hide();
    905. 

  905.                     break;
    906. 

  906.                 case 7://无理由退货
    907. 

  907.                     result = isSolve.noReasonBack;
    908. 

  908.                     $("#relationProduct").html("退货产品");
    909. 

  909.                     $("#processResultStatus").show();
    910. 

  910.                     $("#orderHead").show();
    911. 

  911.                     $("#order").show();
    912. 

  912.                     $("#recipientInfo").show();
    913. 

  913.                     $("#recipientAddress").show();
    914. 

  914.                     $("#recipientAddressText").show();
    915. 

  915.                     $("#renewedProduct").show();
    916. 

  916.                     $("#TDScollect").show();
    917. 

  917.                     $("#TDScollectShow").show();
    918. 

  918.                     $("#sendAddressInfo").show();
    919. 

  919.                     $("#sendAddressByPhone").show();
    920. 

  920.                     $("#updateProduct").hide();
    921. 

  921.                     break;
    922. 

  922.                 default:
    923. 

  923.                     break;
    924. 

  924.             }
    925. 

  925.         }
    926. 

  926.         for(var i=0;i< result.length;i++){
    927. 

  927.             var html = statusHtml.replace("status_index",i+1);
    928. 

  928.             html = html.replace("status_html",result[i]);
    929. 

  929.             resultHtml += html;
    930. 

  930.         }
    931. 

  931.         $("#processResultStatus").html(resultHtml);
    932. 

  932.     }
    933. 

  933. 

  934.     /*已解决|未解决 */
    935. 

  935.     function otherHied(){
    936. 

  936.         $("#processResultStatus").hide();   //处理结果的执行状态  已解决未解决没有该信息
    937. 

  937.         $("#orderHead").hide();
    938. 

  938.         $("#order").hide();
    939. 

  939.         $("#recipientInfo").hide();
    940. 

  940.         $("#recipientAddress").hide();
    941. 

  941.         $("#recipientAddressText").hide();
    942. 

  942.         $("#renewedProduct").hide();
    943. 

  943.         $("#TDScollect").hide();
    944. 

  944.         $("#TDScollectShow").hide();
    945. 

  945.         $("#sendAddressInfo").hide();
    946. 

  946.         $("#sendAddressByPhone").hide();
    947. 

  947.         $("#updateProduct").hide();
    948. 

  948.     }
    949. 

  949. 

  950.     /*初始化问题大类*/
    951. 

  951.     function initComplaintTypeInfo() {
    952. 

  952.         //默认为售前咨询
    953. 

  953.         var customerCounselTypeOverall = allCustomerInfoType;
    954. 

  954.         var html = "";
    955. 

  955.         $.ajax({
    956. 

  956.             type: "POST",
    957. 

  957.             data: {
    958. 

  958.                 complaintConsultingType : customerCounselTypeOverall
    959. 

  959.             },
    960. 

  960.             url: "${path}/admin/complaintQuestion/list_complaintType",
    961. 

  961.             async: false,
    962. 

  962.             success: function(data){
    963. 

  963.                 var id;
    964. 

  964.                 if (data.returnCode == 200) {
    965. 

  965.                     for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
    966. 

  966.                         var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
    967. 

  967.                         if(i == 0 ){
    968. 

  968.                             id = complaintTypeInfo.complaintId;
    969. 

  969.                         }
    970. 

  970.                         html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
    971. 

  971.                     }
    972. 

  972.                 }else{
    973. 

  973.                     html = '';
    974. 

  974.                 }
    975. 

  975.                 $("[name='complaintId']").html(html);
    976. 

  976.                 initComplaintSmallClassInfo(id)
    977. 

  977.             },
    978. 

  978.             error: function(XmlHttpRequest, textStatus, errorThrown){
    979. 

  979.             }
    980. 

  980.         });
    981. 

  981.     }
    982. 

  982. 

  983.     /*显示小类*/
    984. 

  984.     function initComplaintSmallClassInfo(complaintId){
    985. 

  985.         var html = "";
    986. 

  986.         $.ajax({
    987. 

  987.             type: "POST",
    988. 

  988.             data: {
    989. 

  989.                 complaintId : complaintId
    990. 

  990.             },
    991. 

  991.             url: "${path}/admin/complaintQuestion/list_complaintSmallClass",
    992. 

  992.             async: false,
    993. 

  993.             success: function(data){
    994. 

  994.                 if (data.returnCode == 200) {
    995. 

  995.                     for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
    996. 

  996.                         var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
    997. 

  997.                         html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
    998. 

  998.                     }
    999. 

  999.                 }else{
    1000. 

  1000.                     html = '';
    1001. 

  1001.                 }
    1002. 

  1002.                 $("[name='smallClassId']").html(html);
    1003. 

  1003.             },
    1004. 

  1004.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1005. 

  1005.             }
    1006. 

  1006.         });
    1007. 

  1007.     }
    1008. 

  1008. 

  1009. 

  1010.     /**
    1011. 

  1011.      * 搜索QA 显示
    1012. 

  1012.      */
    1013. 

  1013.     function initComplaintQuestionInfo(){
    1014. 

  1014.         var complaintId = $("[name='complaintId']").val();
    1015. 

  1015.         var smallClassId = $("[name='smallClassId']").val();;
    1016. 

  1016.         var questionName = $("[name='questionIdMsg']").val();;;
    1017. 

  1017.         var html = "";
    1018. 

  1018.         $.ajax({
    1019. 

  1019.             type: "POST",
    1020. 

  1020.             data: {
    1021. 

  1021.                 complaintId : complaintId,
    1022. 

  1022.                 smallClassId : smallClassId,
    1023. 

  1023.                 questionName : questionName
    1024. 

  1024.             },
    1025. 

  1025.             url: "${path}/admin/complaintQuestion/list_complaintQuestion",
    1026. 

  1026.             async: false,
    1027. 

  1027.             success: function(data){
    1028. 

  1028.                 if (data.returnCode == 200) {
    1029. 

  1029.                     for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
    1030. 

  1030.                         var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
    1031. 

  1031.                         html += '<li class="ask">'+ complaintQuestion.questionName +'' +
    1032. 

  1032.                                 '</li>' +
    1033. 

  1033.                                 '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span><input class="quesId" value="'+ complaintQuestion.questionId +'"></li>';
    1034. 

  1034.                     }
    1035. 

  1035.                 }else{
    1036. 

  1036.                     html = '';
    1037. 

  1037.                 }
    1038. 

  1038.                 $("#question").html(html);
    1039. 

  1039.             },
    1040. 

  1040.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1041. 

  1041.             }
    1042. 

  1042.         });
    1043. 

  1043.         $(".dalog-ask").show();
    1044. 

  1044.     }
    1045. 

  1045. 

  1046.     /**
    1047. 

  1047.      * 发送短信
    1048. 

  1048.      * @param phone  手机号码
    1049. 

  1049.      * @param desc   发送内容
    1050. 

  1050.      * @param node   返回结果显示节点
    1051. 

  1051.      */
    1052. 

  1052.     function sendPhone(phone,desc,node){
    1053. 

  1053. 

  1054.     }
    1055. 

  1055. 

  1056.     /***
    1057. 

  1057.      * 打开搜索订单框
    1058. 

  1058.      */
    1059. 

  1059.     function selectOrder(){
    1060. 

  1060.         layer_show("搜索订单","${path}/admin/customer/select_order","1000","500");
    1061. 

  1061.     }
    1062. 

  1062. 

  1063.     /**
    1064. 

  1064.      * 显示选择的订单
    1065. 

  1065.      */
    1066. 

  1066.     function setSelectOrder(orderId){
    1067. 

  1067.         var html = '';
    1068. 

  1068.         var address = ''; //地址
    1069. 

  1069.         var orderItemList = {};
    1070. 

  1070.         var companyId = ''; //销售公司
    1071. 

  1071.         var storeId = '';  //店铺
    1072. 

  1072.         $.ajax({
    1073. 

  1073.             type: "POST",
    1074. 

  1074.             data: {
    1075. 

  1075.                 salesId : orderId
    1076. 

  1076.             },
    1077. 

  1077.             url: "${path}/admin/customer/select_salesOrder",
    1078. 

  1078.             async: false,
    1079. 

  1079.             success: function(data){
    1080. 

  1080.                 if (data.returnCode == 200) {
    1081. 

  1081.                     for(var i=0;i<data.returnMsg.salesOrderList.length;i++){
    1082. 

  1082.                         var salesOrder = data.returnMsg.salesOrderList[i];
    1083. 

  1083. 

  1084.                         companyId = salesOrder.salesCompanyId;
    1085. 

  1085.                         storeId = salesOrder.salesStoreId;
    1086. 

  1086. 

  1087.                         var productsHtml = '';
    1088. 

  1088.                         var salesOrderItem = salesOrder.salesOrderItemList;
    1089. 

  1089.                         orderItemList = salesOrder.salesOrderItemList;
    1090. 

  1090.                         for(var j=0;j<salesOrderItem.length;j++){
    1091. 

  1091.                             var item = salesOrderItem[j].itemProductName + "*" + salesOrderItem[j].itemNum;
    1092. 

  1092.                             if(j==0){
    1093. 

  1093.                                 productsHtml += item
    1094. 

  1094.                             }else{
    1095. 

  1095.                                 productsHtml += '<br>'+ item
    1096. 

  1096.                             }
    1097. 

  1097.                         }
    1098. 

  1098.                         var time = formatDate(new Date(salesOrder.salesCreateTime),"yyyy-MM-dd");
    1099. 

  1099.                         html += '' +
    1100. 

  1100.                                 ' <td>'+ convertUndefinedToEmpty(salesOrder.companyName) +'-'+ convertUndefinedToEmpty(salesOrder.storeName) +'</td>' +
    1101. 

  1101.                                 ' <td>'+ salesOrder.salesId +'</td>' +
    1102. 

  1102.                                 ' <td>'+ salesOrder.salesAddressName +'</td>' +
    1103. 

  1103.                                 ' <td>'+ salesOrder.salesAddressTel +'</td>' +
    1104. 

  1104.                                 ' <td>'+ salesOrder.salesAmount +'</td>' +
    1105. 

  1105.                                 ' <td>'+ productsHtml +'</td>' +
    1106. 

  1106.                                 ' <td>'+ time +'</td>' +
    1107. 

  1107.                                 '';
    1108. 

  1108.                        //address = '<td colspan="1">收货地址</td><td colspan="6" class="td-manage text-c" >'+ salesOrder.salesAddressInfo +'&nbsp;&nbsp;&nbsp;&nbsp;<a style="color: #0a6999;text-decoration: underline;" href="javascript:void(0);" title="编辑" onclick="updateAdress()">修改地址</a></td>' ;
    1109. 

  1109.                         address = salesOrder.salesAddressInfo;
    1110. 

  1110. 

  1111.                         $("#sendName").val(salesOrder.salesAddressName); //订单名称
    1112. 

  1112.                         $("#sendTel").val(salesOrder.salesAddressTel);  //订单电话号码
    1113. 

  1113.                     }
    1114. 

  1114.                    // $("#showOrderAddress").html(address);
    1115. 

  1115.                 }else{
    1116. 

  1116.                     html = '';
    1117. 

  1117.                 }
    1118. 

  1118.                 $("#showOrder").html(html);  //显示订单
    1119. 

  1119.             },
    1120. 

  1120.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1121. 

  1121.             }
    1122. 

  1122.         });
    1123. 

  1123.         $("#addressInfo").val(address);
    1124. 

  1124.         setAdress();  //显示地址
    1125. 

  1125.         setProduce(orderItemList); //显示产品
    1126. 

  1126. 

  1127.         $("#companyId").val(companyId);
    1128. 

  1128.         $("#storeId").val(storeId);
    1129. 

  1129.         $("#orderId").val(orderId);
    1130. 

  1130.     }
    1131. 

  1131. 

  1132.     /**
    1133. 

  1133.      * 设置地址
    1134. 

  1134.      */
    1135. 

  1135.     function setAdress(){
    1136. 

  1136.         var addres = $("#addressInfo").val();
    1137. 

  1137. 

  1138.         $("#addrssMsg").html("");
    1139. 

  1139.         if(addres == null){
    1140. 

  1140.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1141. 

  1141.             return;
    1142. 

  1142.         }
    1143. 

  1143.         var addresList = addres.split("-");
    1144. 

  1144.         if(addresList[0] == null || addresList[1]==null || addresList[2]==null || addresList[3]==null){
    1145. 

  1145.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1146. 

  1146.             return;
    1147. 

  1147.         }
    1148. 

  1148.         var proId = setPro(getAddress(addresList[0],0),1);
    1149. 

  1149.         var cityId = setCity(getAddress(addresList[1],1),proId,1);
    1150. 

  1150.         setDistrict(getAddress(addresList[2],2),cityId,1);
    1151. 

  1151.         var sendAddress = addresList[3];
    1152. 

  1152.         if(addresList.length > 4){
    1153. 

  1153.             sendAddress += addresList[4];
    1154. 

  1154.         }
    1155. 

  1155.         $("#sendAddress").val(sendAddress);
    1156. 

  1156.     }
    1157. 

  1157. 

  1158.     /***
    1159. 

  1159.      * 删除 “省”，“市”，“区”关键字
    1160. 

  1160.      * type : 0:省   2：市   3：区
    1161. 

  1161.      */
    1162. 

  1162.     function getAddress(addrss,type) {
    1163. 

  1163.         var abbreviation = "";
    1164. 

  1164.         if(addrss == ""){
    1165. 

  1165.             abbreviation = "";
    1166. 

  1166.         }else{
    1167. 

  1167.             switch(type)
    1168. 

  1168.             {
    1169. 

  1169.                 case 0:
    1170. 

  1170.                     var proReg = new RegExp("省","g");
    1171. 

  1171.                     abbreviation = addrss.replace(proReg,"");
    1172. 

  1172.                     break;
    1173. 

  1173.                 case 1:
    1174. 

  1174.                     var cityReg = new RegExp("市","g");
    1175. 

  1175.                     abbreviation = addrss.replace(cityReg,"");
    1176. 

  1176.                     break;
    1177. 

  1177.                 case 2:
    1178. 

  1178.                     var districtReg = new RegExp("市","g");
    1179. 

  1179.                     abbreviation = addrss.replace(districtReg,"");
    1180. 

  1180.                     break;
    1181. 

  1181.                 default:
    1182. 

  1182.                     break;
    1183. 

  1183.             }
    1184. 

  1184.         }
    1185. 

  1185.         return abbreviation
    1186. 

  1186.     }
    1187. 

  1187. 

  1188.     /**
    1189. 

  1189.      * 设置省
    1190. 

  1190.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1191. 

  1191.      */
    1192. 

  1192.     function setPro(provinceName,type) {
    1193. 

  1193.         var proId = '';
    1194. 

  1194.         var province = listProvince();
    1195. 

  1195.         var selectPro = {};
    1196. 

  1196.         if(type == 1){
    1197. 

  1197.             selectPro = listProvince("",provinceName);
    1198. 

  1198.         }else if(type == 2){
    1199. 

  1199.             selectPro = null;
    1200. 

  1200.         }
    1201. 

  1201.         if(province!=null){
    1202. 

  1202.             var provinceHtml = ''
    1203. 

  1203.             for(var i=0;i<province.length;i++){
    1204. 

  1204.                 if(selectPro!= null && province[i].provinceId == selectPro[0].provinceId){
    1205. 

  1205.                     proId = selectPro[0].provinceId;
    1206. 

  1206.                     provinceHtml += '<option value="'+ province[i].provinceId +'" selected>'+ province[i].province +'</option>';
    1207. 

  1207.                 }else{
    1208. 

  1208.                     provinceHtml += '<option value="'+ province[i].provinceId +'">'+ province[i].province +'</option>';
    1209. 

  1209.                 }
    1210. 

  1210.             }
    1211. 

  1211.             $("#province").html(provinceHtml);
    1212. 

  1212.         }
    1213. 

  1213.         return proId;
    1214. 

  1214.     }
    1215. 

  1215. 

  1216.     /**
    1217. 

  1217.      * 设置市
    1218. 

  1218.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1219. 

  1219.      */
    1220. 

  1220.     function setCity(cityName,proId,type) {
    1221. 

  1221.         var cityId = '';
    1222. 

  1222.         var city = listCity(proId,"");
    1223. 

  1223.         var selectCity = {};
    1224. 

  1224.         if(type == 1){
    1225. 

  1225.             selectCity = listCity(proId,cityName);
    1226. 

  1226.         }else if(type == 2){
    1227. 

  1227.             selectCity = null;
    1228. 

  1228.             cityId = city[0].cityId;
    1229. 

  1229.         }
    1230. 

  1230. 

  1231.         if(city!=null){
    1232. 

  1232.             var cityHtml = ''
    1233. 

  1233.             for(var i=0;i<city.length;i++){
    1234. 

  1234.                 if(selectCity != null && city[i].cityId == selectCity[0].cityId){
    1235. 

  1235.                     cityId = city[i].cityId;
    1236. 

  1236.                     cityHtml += '<option value="'+ city[i].cityId +'" selected>'+ city[i].city +'</option>';
    1237. 

  1237.                 }else{
    1238. 

  1238.                     cityHtml += '<option value="'+ city[i].cityId +'">'+ city[i].city +'</option>';
    1239. 

  1239.                 }
    1240. 

  1240.             }
    1241. 

  1241.             $("#city").html(cityHtml);
    1242. 

  1242.         }
    1243. 

  1243.         return cityId;
    1244. 

  1244.     }
    1245. 

  1245. 

  1246.     /**
    1247. 

  1247.      * 设置区
    1248. 

  1248.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1249. 

  1249.      */
    1250. 

  1250.     function setDistrict(districtName,cityId,type) {
    1251. 

  1251.         var district = listDistrict(cityId,"");
    1252. 

  1252.         var selectDistrict = {};
    1253. 

  1253.         if(type == 1){
    1254. 

  1254.             selectDistrict = listDistrict(cityId,districtName);
    1255. 

  1255.         }else if(type == 2){
    1256. 

  1256.             selectDistrict = null;
    1257. 

  1257.         }
    1258. 

  1258.         if(district!=null){
    1259. 

  1259.             var districtHtml = ''
    1260. 

  1260.             for(var i=0;i<district.length;i++){
    1261. 

  1261.                 if(selectDistrict != null && district[i].districtId == selectDistrict[0].districtId){
    1262. 

  1262.                     districtHtml += '<option value="'+ district[i].districtId +'" selected>'+ district[i].district +'</option>';
    1263. 

  1263.                 }else{
    1264. 

  1264.                     districtHtml += '<option value="'+ district[i].districtId +'">'+ district[i].district +'</option>';
    1265. 

  1265.                 }
    1266. 

  1266.             }
    1267. 

  1267.             $("#district").html(districtHtml);
    1268. 

  1268.         }
    1269. 

  1269.     }
    1270. 

  1270. 

  1271.     /* TDS收集设置区 */
    1272. 

  1272.     var TDSCity = '';
    1273. 

  1273.     function linkageSetDistrict(){
    1274. 

  1274.         var arrcity_3word = $("#arrcity_3word").val();
    1275. 

  1275.         var cityName = '北京';
    1276. 

  1276.         for(var i = 0;i<citys.length;i++){
    1277. 

  1277.             for(var j=0;j<citys[i].length;j++){
    1278. 

  1278.                 if(j == 0 && arrcity_3word == citys[i][j]){
    1279. 

  1279.                     cityName = citys[i][1];
    1280. 

  1280.                 }
    1281. 

  1281.             }
    1282. 

  1282.         }
    1283. 

  1283.         TDSCity = cityName;
    1284. 

  1284.         var selectCity = listCity(null,cityName);
    1285. 

  1285.         var cityId = selectCity[0].cityId;
    1286. 

  1286.         var selectDistrict = listDistrict(cityId,"");
    1287. 

  1287.         var html = '';
    1288. 

  1288.         for(var i=0;i<selectDistrict.length;i++){
    1289. 

  1289.             html += '<option value="'+ selectDistrict[i].districtId +'">'+ selectDistrict[i].district +'</option>';
    1290. 

  1290.         }
    1291. 

  1291.         $("#TDSArea").html(html);
    1292. 

  1292.         $("#TDSArea").find("option").eq(0).prop("selected",true);
    1293. 

  1293.     }
    1294. 

  1294. 

  1295.     /**
    1296. 

  1296.      * 展示产品
    1297. 

  1297.      * @param orderItemList
    1298. 

  1298.      */
    1299. 

  1299.     function setProduce(orderItemList) {
    1300. 

  1300.         var productList = getProduct() ; //所有产品
    1301. 

  1301.         var html = "";
    1302. 

  1302.         var productTypeNo = 0;
    1303. 

  1303. 

  1304.         for(var i=0;i<productList.length;i++) {
    1305. 

  1305.             var product = productList[i];
    1306. 

  1306.             var produceFittings = getProduceFittings(product.productId);  //获取该产品的所有配件
    1307. 

  1307.             var colorList = product.colorList;  //该产品的所有颜色
    1308. 

  1308. 

  1309.             var productType = product.productType;
    1310. 

  1310. 

  1311.             var colorHtml = '';
    1312. 

  1312.             if(colorList != null && colorList.length >0 ){
    1313. 

  1313.                 colorHtml += '<table style="height: 100%;">';
    1314. 

  1314.                 for(var j=0;j<colorList.length;j++){
    1315. 

  1315.                     var number = "";
    1316. 

  1316.                     var color = colorList[j];
    1317. 

  1317.                     for(var k=0;k<orderItemList.length;k++){
    1318. 

  1318.                         var item = orderItemList[k];
    1319. 

  1319.                         if(item.itemColorId == color.colorId){
    1320. 

  1320.                             number = item.itemNum;
    1321. 

  1321.                         }
    1322. 

  1322.                     }
    1323. 

  1323.                     var fristInputStyle = "border-top: 1px solid #ddd;";
    1324. 

  1324.                     if(color.colorProductId == product.productId) {
    1325. 

  1325.                         colorHtml += '<tr >' +
    1326. 

  1326.                                 '         <td width="85" style="border-left: none;text-align: center;'+ fristInputStyle +'">' + color.colorName + '</td>' +
    1327. 

  1327.                                 '         <td width="15" style="'+ fristInputStyle +'">' +
    1328. 

  1328.                                 '             <input type="hidden" class="input-produce-id" value="' + color.colorProductId + '">' +
    1329. 

  1329.                                 '             <input type="hidden" class="input-color-id" value="' + color.colorId + '">' +
    1330. 

  1330.                                 '             <input type="text" class="input-text input-color-number" style="width: 100%;" value="'+ number +'" placeholder="产品数量" id="" name="">' +
    1331. 

  1331.                                 '         </td>' +
    1332. 

  1332.                                 '     </tr>';
    1333. 

  1333.                         fristInputStyle = "";
    1334. 

  1334.                     }
    1335. 

  1335. 

  1336.                 }
    1337. 

  1337.                 colorHtml += '</table>';
    1338. 

  1338.             }else{
    1339. 

  1339.                 colorHtml += '<span>暂无该产品的颜色！<span>';
    1340. 

  1340.             }
    1341. 

  1341. 

  1342.             var produceFittingsHtml = '';
    1343. 

  1343.             if(produceFittings != null && produceFittings.length > 0){
    1344. 

  1344.                 produceFittingsHtml += '<table style="height: 100%;">';
    1345. 

  1345.                 for(var m=0;m<produceFittings.length;m++){
    1346. 

  1346.                     var produceFit = produceFittings[m];
    1347. 

  1347.                     if(produceFit.productId == product.productId) {
    1348. 

  1348.                         var fristInputStyle = "border-top: 1px solid #ddd;";
    1349. 

  1349.                         produceFittingsHtml += '<tr >' +
    1350. 

  1350.                                 '         <td width="85" style="border-left: none;text-align: center; '+ fristInputStyle +'">' + produceFit.fittingsName +'</td>' +
    1351. 

  1351.                                 '         <td width="15" style="'+ fristInputStyle +'">' +
    1352. 

  1352.                                 '             <input type="hidden" class="input-produce-id" value="' + produceFit.productId + '">' +
    1353. 

  1353.                                 '             <input type="hidden" class="input-fittings-id" value="' + produceFit.fittingsId +'">' +
    1354. 

  1354.                                 '             <input type="text" class="input-text input-fittings-number" style="width: 100%;" value="'+ number +'" placeholder="产品数量" id="" name="">' +
    1355. 

  1355.                                 '         </td>' +
    1356. 

  1356.                                 '     </tr>';
    1357. 

  1357.                         fristInputStyle = "";
    1358. 

  1358.                     }
    1359. 

  1359.                 }
    1360. 

  1360.                 produceFittingsHtml += '</table>';
    1361. 

  1361.             }else{
    1362. 

  1362.                 produceFittingsHtml += '<span>暂无产品配件！<span>';
    1363. 

  1363.             }
    1364. 

  1364. 

  1365.             var produceHtml = '<input type="hidden" value="'+ product.productId +'">' +
    1366. 

  1366.                     '<span>'+  product.productName +'</span>';
    1367. 

  1367. 

  1368.             html += ' <tr >' +
    1369. 

  1369.                     '    <td width="80">'+ produceHtml +'</td>' +
    1370. 

  1370.                     '    <td style="padding: 0px;text-align: center;">' +
    1371. 

  1371.                     colorHtml +
    1372. 

  1372.                     '   </td>' +
    1373. 

  1373.                     '    <td style="padding: 0px;text-align: center;">' +
    1374. 

  1374.                     produceFittingsHtml +
    1375. 

  1375.                     '    </td>' +
    1376. 

  1376.                     '</tr>';
    1377. 

  1377.         }
    1378. 

  1378. 

  1379.         $("#addProduct").html(html);
    1380. 

  1380. 

  1381.         initCheck(); //因为需要展示产品，所以再次初始化多选框
    1382. 

  1382. 

  1383.         setBackProduct(html);  //设置寄回产品
    1384. 

  1384. 

  1385.         monitorProduct();   //监听产品变化
    1386. 

  1386.     }
    1387. 

  1387. 

  1388.     /*获取产品*/
    1389. 

  1389.     function getProduct(){
    1390. 

  1390.         var productList;
    1391. 

  1391.         $.ajax({
    1392. 

  1392.             type: "POST",
    1393. 

  1393.             data: {
    1394. 

  1394.             },
    1395. 

  1395.             url: "${path}/admin/customer/select_produce",
    1396. 

  1396.             async: false,
    1397. 

  1397.             success: function(data){
    1398. 

  1398.                 if (data.returnCode == 200) {
    1399. 

  1399.                     productList = data.returnMsg.productList;
    1400. 

  1400.                 }
    1401. 

  1401.             },
    1402. 

  1402.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1403. 

  1403.             }
    1404. 

  1404.         });
    1405. 

  1405.         return productList;
    1406. 

  1406.     }
    1407. 

  1407. 

  1408.     /*获取产品配件*/
    1409. 

  1409.     function getProduceFittings(productId){
    1410. 

  1410.         var produceFittings;
    1411. 

  1411.         $.ajax({
    1412. 

  1412.             type: "get",
    1413. 

  1413.             data: {
    1414. 

  1414.                 productId : productId
    1415. 

  1415.             },
    1416. 

  1416.             url: "${path}/admin/customer/select_produce_fittings",
    1417. 

  1417.             async: false,
    1418. 

  1418.             success: function(data){
    1419. 

  1419.                 if (data.returnCode == 200) {
    1420. 

  1420.                     produceFittings = data.returnMsg.produceFittingsList;
    1421. 

  1421.                 }
    1422. 

  1422.             },
    1423. 

  1423.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1424. 

  1424.             }
    1425. 

  1425.         });
    1426. 

  1426.         return produceFittings;
    1427. 

  1427.     }
    1428. 

  1428. 

  1429.     /*监听产品变化*/
    1430. 

  1430.     function monitorProduct(){
    1431. 

  1431.         /*产品数量*/
    1432. 

  1432.         $("#addProduct").find(".input-color-number").blur(function (){
    1433. 

  1433.             setBackProduct();
    1434. 

  1434.         })
    1435. 

  1435.         /*产品配件*/
    1436. 

  1436.         $("#addProduct").find(".input-fittings-number").blur(function (){
    1437. 

  1437.             setBackProduct();
    1438. 

  1438.         })
    1439. 

  1439.     }
    1440. 

  1440. 

  1441.     /*设置寄回产品*/
    1442. 

  1442.     function setBackProduct(html) {
    1443. 

  1443.         if(html != null && html != "" && typeof(html) != "undefined"){
    1444. 

  1444.             $("#back-product").html(html);
    1445. 

  1445.         }else{
    1446. 

  1446. 

  1447.         }
    1448. 

  1448.     }
    1449. 

  1449. </script>
    1450. 

  1450. <script>
    1451. 

  1451.     $(function(){
    1452. 

  1452.         $("#form-customer-add").Validform({
    1453. 

  1453.             tiptype: function (msg, o, cssctl) {
    1454. 

  1454.                 if (o.type == 3) {//失败
    1455. 

  1455.                     layer.msg(msg, {icon: 5, time: 3000});
    1456. 

  1456.                     $(window).scrollTop(o.obj.offset().top - 40);
    1457. 

  1457.                 }
    1458. 

  1458.             },
    1459. 

  1459.             datatype: {//自定义验证类型
    1460. 

  1460. 

  1461.             },
    1462. 

  1462.             ignoreHidden: true,
    1463. 

  1463.             tipSweep: true, //若为true，则只在表单提交时验证
    1464. 

  1464.             ajaxPost: true, //异步提交
    1465. 

  1465.             beforeCheck: function (curform) {  //验证通过之前执行的函数
    1466. 

  1466. 

  1467.             },
    1468. 

  1468.             beforeSubmit: function (curform) {  //验证通过之后执行的函数
    1469. 

  1469.                 addCustomerReady();
    1470. 

  1470.             },
    1471. 

  1471.             callback: function (data) {//异步回调函数
    1472. 

  1472.                 return ;
    1473. 

  1473.                 if (data) {
    1474. 

  1474.                     var index = layer.alert(data.resultMsg, function () {
    1475. 

  1475.                         if (data.resultCode == 200) {
    1476. 

  1476.                             location.href = "${path}/admin/customer/select_customer_list";
    1477. 

  1477.                         } else {
    1478. 

  1478.                             layer.close(index);
    1479. 

  1479.                         }
    1480. 

  1480.                         return ;
    1481. 

  1481.                     });
    1482. 

  1482.                 }
    1483. 

  1483.             }
    1484. 

  1484.         });
    1485. 

  1485.     })
    1486. 

  1486. 

  1487.     /* 添加客诉的准备 */
    1488. 

  1488.     function addCustomerReady(){
    1489. 

  1489. 

  1490.         /*----TDS收集模块--start-----*/
    1491. 

  1491.         var valicity = $(".ac_result_tip").html();
    1492. 

  1492.         if(valicity == null || valicity == "" || typeof(valicity)=="undefined"){
    1493. 

  1493.             $("#TDSArea").html("");
    1494. 

  1494.         }else if(valicity.indexOf("对不起，找不到") > 0 ){
    1495. 

  1495.             $("#TDSArea").html("");
    1496. 

  1496.             $("#customerArea").val("");
    1497. 

  1497.         }else{
    1498. 

  1498.             var TDSArea = $("#TDSArea").find("option:selected").text();
    1499. 

  1499.             if(TDSArea != null && TDSArea != ""){
    1500. 

  1500.                 var area = TDSCity + "-" + TDSArea
    1501. 

  1501.                 $("#customerArea").val(area);
    1502. 

  1502.             }
    1503. 

  1503.         }
    1504. 

  1504.         /*----TDS收集模块--end-----*/
    1505. 

  1505. 

  1506.         /* 地址拼接  */
    1507. 

  1507.         var province = $("#province").find("option:selected").text();
    1508. 

  1508.         var city = $("#city").find("option:selected").text();
    1509. 

  1509.         var district = $("#district").find("option:selected").text();
    1510. 

  1510.         var relationSendMergeAddress = province + "-" + city + "-" + district;
    1511. 

  1511.         $("#relationSendMergeAddress").val(relationSendMergeAddress);
    1512. 

  1512.         /* 地址拼接  */
    1513. 

  1513. 

  1514.         /*----问题描述- start --*/
    1515. 

  1515.         var describeContentText = UE.getEditor('describeContentText').getContent();
    1516. 

  1516.         $("#describeContent").val(describeContentText);
    1517. 

  1517.         /*----问题描述--end-----*/
    1518. 

  1518. 

  1519.         /*----处理描述- start --*/
    1520. 

  1520.         var describeHandleDescText = UE.getEditor('describeHandleDescText').getContent();
    1521. 

  1521.         $("#describeHandleDesc").val(describeHandleDescText);
    1522. 

  1522.         /*----处理描述--end-----*/
    1523. 

  1523. 

  1524.         /* --- 类型：售后   处理结果：维修/换新/补发/退货/无理由退货 -- 处理产品 start---- */
    1525. 

  1525.         var sendProdcues = new Array();  //寄出产品表
    1526. 

  1526.         var sendFittings = new Array();
    1527. 

  1527.         var closedProdcues = new Array();
    1528. 

  1528.         var closedFittings = new Array();
    1529. 

  1529.         $("#addProduct").find(".input-color-number").each(function(){
    1530. 

  1530.             var number = $(this).val();
    1531. 

  1531.             if(number != null && number != ""){
    1532. 

  1532.                 var product = new Object();
    1533. 

  1533.                 product.productId = $(this).parent().find(".input-produce-id").val();
    1534. 

  1534.                 product.colorId = $(this).parent().find(".input-color-id").val();
    1535. 

  1535.                 //换新、维修，退货，无理由退货，
    1536. 

  1536.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    1537. 

  1537.                     product.closedProdcueNumber = number;
    1538. 

  1538.                     closedProdcues.push(product);
    1539. 

  1539.                 }else if(allCustomerType == 5){
    1540. 

  1540.                     product.sendProdcueNumber = number;
    1541. 

  1541.                     sendProdcues.push(product);
    1542. 

  1542.                 }
    1543. 

  1543.             }
    1544. 

  1544.         })
    1545. 

  1545. 

  1546.         $("#addProduct").find(".input-fittings-number").each(function(){
    1547. 

  1547.             var number = $(this).val();
    1548. 

  1548.             if(number != null && number != ""){
    1549. 

  1549.                 var fittings = new Object();
    1550. 

  1550.                 fittings.productId = $(this).parent().find(".input-produce-id").val();
    1551. 

  1551.                 fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    1552. 

  1552.                 //换新、维修，退货，无理由退货，
    1553. 

  1553.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    1554. 

  1554.                     fittings.closedFittingNumber = number;
    1555. 

  1555.                     closedFittings.push(fittings);
    1556. 

  1556.                 }else if(allCustomerType == 5){
    1557. 

  1557.                     fittings.sendFittingNumber = number;
    1558. 

  1558.                     sendFittings.push(fittings);
    1559. 

  1559.                 }
    1560. 

  1560.             }
    1561. 

  1561.         })
    1562. 

  1562. 

  1563.         $("#back-product").find(".input-color-number").each(function(){
    1564. 

  1564.             var number = $(this).val();
    1565. 

  1565.             if(number != null && number != ""){
    1566. 

  1566.                 //换新、维修，
    1567. 

  1567.                 if(allCustomerType == 3 || allCustomerType == 4){
    1568. 

  1568.                     var fittings = new Object();
    1569. 

  1569.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    1570. 

  1570.                     fittings.colorId = $(this).parent().find(".input-color-id").val();
    1571. 

  1571.                     fittings.sendProdcueNumber = number;
    1572. 

  1572.                     sendProdcues.push(fittings);
    1573. 

  1573.                 }
    1574. 

  1574.             }
    1575. 

  1575.         })
    1576. 

  1576. 

  1577.         $("#back-product").find(".input-fittings-number").each(function(){
    1578. 

  1578.             var number = $(this).val();
    1579. 

  1579.             if(number != null && number != ""){
    1580. 

  1580.                 //换新、维修
    1581. 

  1581.                 if(allCustomerType == 3 || allCustomerType == 4){
    1582. 

  1582.                     var fittings = new Object();
    1583. 

  1583.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    1584. 

  1584.                     fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    1585. 

  1585.                     fittings.sendFittingNumber = number;
    1586. 

  1586.                     sendFittings.push(fittings);
    1587. 

  1587.                 }
    1588. 

  1588.             }
    1589. 

  1589.         })
    1590. 

  1590. 

  1591.         $("#sendProdcues").val(JSON.stringify(sendProdcues));
    1592. 

  1592.         $("#sendFittings").val(JSON.stringify(sendFittings));
    1593. 

  1593.         $("#closedProdcues").val(JSON.stringify(closedProdcues));
    1594. 

  1594.         $("#closedFittings").val(JSON.stringify(closedFittings));
    1595. 

  1595.     }
    1596. 

  1596. 

  1597.     /* 添加客诉 */
    1598. 

  1598. //    function save_submit(){
    1599. 

  1599. //        var customerSourceType = $("input[name='customerSourceType']:checked").val();
    1600. 

  1600. //        if(customerSourceType == 3){
    1601. 

  1601. //            var customerSource = $("#customerSource").val();
    1602. 

  1602. //            if(customerSource == null || customerSource ==""){
    1603. 

  1603. //                showErrorMsg($("#customerSource"),"请输入来源入口！");
    1604. 

  1604. //            }
    1605. 

  1605. //        }
    1606. 

  1606. //    }
    1607. 

  1607. 

  1608.     /*提示错误信息*/
    1609. 

  1609.     function showErrorMsg(node,msg){
    1610. 

  1610.         node.select();
    1611. 

  1611.         layer.msg(msg, {icon: 2, time: 2000});
    1612. 

  1612.     }
    1613. 

  1613. </script>
    1614. 

  1614. 

  1615. <!--/请在上方写此页面业务相关的脚本-->
    1616. 

  1616. </body>
    1617. 

  1617. </html>
    1618.