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iamberry-com...
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watero-rst-web
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main
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webapp
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WEB-INF
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views
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cm
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customer
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add_customer.ftl

add_customer.ftl 54 KB
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  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;color: #50a2ea;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 50%;height: 6px;width: 6px;border-radius: 6px;margin-top: -3px; background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 15px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.         .msg-phone{height: 35px;line-height: 35px;}
    54. 

  54. 

  55.         /*用于邮寄信息的css*/
    56. 

  56.         .youxi_xinxi{}
    57. 

  57.         .txt2{
    58. 

  58.             width:80px;
    59. 

  59.             overflow: hidden;
    60. 

  60.             white-space: nowrap;
    61. 

  61.             text-overflow: ellipsis;
    62. 

  62.         }
    63. 

  63.         .col-sm-1{width: 150px;}
    64. 

  64.     </style>
    65. 

  65.     <title>添加客诉 - 客诉管理 - RST</title>
    66. 

  66. </head>
    67. 

  67. <body>
    68. 

  68. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    69. 

  69.     <span class="c-gray en">/</span> 客诉管理
    70. 

  70.     <span class="c-gray en">/</span> 添加客诉
    71. 

  71.     <a class="btn radius r"
    72. 

  72.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    73. 

  73.     <a class="btn radius r"
    74. 

  74.        href="javascript:history.back(-1);" title="后退"><i class="Hui-iconfont">&#xe6d4;</i></a>
    75. 

  75. </nav>
    76. 

  76. <article class="page-container" style="padding: 10px;">
    77. 

  77.     <div class="pd-20 cl">
    78. 

  78.         <form action="${path}/admin/customer/save_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    79. 

  79. 

  80.             <input type="hidden" id="isNeedSelectOrder" name="isNeedSelectOrder" value="">
    81. 

  81. 

  82.             <div class="row cl">
    83. 

  83.                 <label class="form-label col-3">
    84. 

  84.                     <div class="tit-2">客诉基本信息</div>
    85. 

  85.                 </label>
    86. 

  86.                 <div class="formControls col-9">
    87. 

  87.                 </div>
    88. 

  88.             </div>
    89. 

  89.             <div class="row cl">
    90. 

  90.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>创建客服：</label>
    91. 

  91.                 <div class="formControls col-2 col-sm-2"> <span class="select-box" >
    92. 

  92.                     <select name="adminId" id="adminId" class="select">
    93. 

  93.                     </select>
    94. 

  94. 				</span>
    95. 

  95.                 </div>
    96. 

  96.             </div>
    97. 

  97.             <div class="row cl">
    98. 

  98.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    99. 

  99.                 <div class="formControls col-10 col-sm-10 skin-minimal customerSourceType_text_all">
    100. 

  100.                     <div class="radio-box">
    101. 

  101.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" >
    102. 

  102.                         <label for="tel-1">400电话</label>
    103. 

  103.                     </div>
    104. 

  104.                     <div class="radio-box">
    105. 

  105.                         <input type="radio" id="tel-2" name="customerSourceType" value="2" checked>
    106. 

  106.                         <label for="tel-2">微信公众号</label>
    107. 

  107.                     </div>
    108. 

  108.                     <div class="radio-box">
    109. 

  109.                         <input type="radio" id="tel-4" name="customerSourceType" value="4" >
    110. 

  110.                         <label for="tel-4">QQ群</label>
    111. 

  111.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_4"  value="" style="width: 100px;">-->
    112. 

  112.                     </div>
    113. 

  113.                     <div class="radio-box">
    114. 

  114.                         <input type="radio" id="tel-5" name="customerSourceType" value="5" >
    115. 

  115.                         <label for="tel-5">微信群</label>
    116. 

  116.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_5" value="" style="width: 100px;">-->
    117. 

  117.                     </div>
    118. 

  118.                     <div class="radio-box">
    119. 

  119.                         <input type="radio" id="tel-6" name="customerSourceType" value="6" >
    120. 

  120.                         <label for="tel-6">个人微信</label>
    121. 

  121.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_6" value="" style="width: 100px;">-->
    122. 

  122.                     </div>
    123. 

  123.                     <div class="radio-box">
    124. 

  124.                         <input type="radio" id="tel-7" name="customerSourceType" value="7" >
    125. 

  125.                         <label for="tel-7">有赞</label>
    126. 

  126.                     </div>
    127. 

  127.                     <div class="radio-box">
    128. 

  128.                         <input type="radio" id="tel-3" name="customerSourceType" value="3">
    129. 

  129.                         <label for="tel-3">其他</label>
    130. 

  130.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_3" value="" style="width: 100px;">-->
    131. 

  131.                     </div>
    132. 

  132.                     <#--<input type="text" style="width: 321px;margin-left: 10px; display: none;" class="input-text" value="" placeholder="" id="customerSourceOld" name="customerSourceOld" placeholder="">-->
    133. 

  133.                 </div>
    134. 

  134.             </div>
    135. 

  135.             <div class="row cl">
    136. 

  136.                 <label class="form-label col-1 col-sm-1">来源描述：</label>
    137. 

  137.                 <div class="formControls col-4 col-sm-4 skin-minimal customerSourceType_text_all">
    138. 

  138.                     <input type="text" class="input-text trim_input" value="" placeholder="如公众号名称、QQ群名称" id="customerSource" name="customerSource">
    139. 

  139.                 </div>
    140. 

  140.             </div>
    141. 

  141.             <div class="row cl">
    142. 

  142.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    143. 

  143.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    144. 

  144.                     <div class="radio-box">
    145. 

  145.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1"  >
    146. 

  146.                         <label for="customer-type-1">售前</label>
    147. 

  147.                     </div>
    148. 

  148.                     <div class="radio-box">
    149. 

  149.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2"  checked>
    150. 

  150.                         <label for="customer-type-2">售后</label>
    151. 

  151.                     </div>
    152. 

  152.                 </div>
    153. 

  153.             </div>
    154. 

  154.             <div class="row cl">
    155. 

  155.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询产品：</label>
    156. 

  156.                 <input type="hidden" id="typeCompany" name="typeCompany" value="">
    157. 

  157.                 <div class="formControls col-10 col-sm-10 skin-minimal produce_type_html" id="produceTypeHtml">
    158. 

  158.                     <#--<div class="radio-box">
    159. 

  159.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    160. 

  160.                         <label for="tel-3">净水机</label>
    161. 

  161.                     </div>
    162. 

  162.                     <div class="radio-box">
    163. 

  163.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    164. 

  164.                         <label for="tel-4">冲奶机</label>
    165. 

  165.                     </div>-->
    166. 

  166.                 </div>
    167. 

  167.             </div>
    168. 

  168.             <div class="row cl">
    169. 

  169.                 <label class="form-label col-3">
    170. 

  170.                     <div class="tit-2">用户信息</div>
    171. 

  171.                 </label>
    172. 

  172.                 <div class="formControls col-9">
    173. 

  173.                 </div>
    174. 

  174.             </div>
    175. 

  175.             <div class="row cl sales_channel" id="salesChannelsSelect">
    176. 

  176.                 <input type="hidden" id="companyId" name="companyId" value="" >
    177. 

  177.                 <input type="hidden" id="storeId" name="storeId" value="" >
    178. 

  178.                 <label class="form-label col-1 col-sm-1">销售渠道：</label>
    179. 

  179.                 <div class="formControls col-2 col-sm-2">
    180. 

  180.                     <span class="select-box">
    181. 

  181.                          <select id="selectCompany" class="select  init_company" name="selectCompany">
    182. 

  182.                          </select>
    183. 

  183.                      </span>
    184. 

  184.                 </div>
    185. 

  185.                 <#--<div class="formControls col-2 col-sm-2">
    186. 

  186.                     <span class="select-box">
    187. 

  187.                          <select id="selectStore" class="select" name="">
    188. 

  188.                          </select>
    189. 

  189.                      </span>
    190. 

  190.                 </div>-->
    191. 

  191.                 <div class="formControls col-2 col-sm-2">
    192. 

  192.                     <input id="store_1" name="maktMaktx" class="input-text" list="datalist_1" value="" placeholder="输入店铺关键字或双击" datatype="*1-20" errormsg="请选择销售店铺！" />
    193. 

  193.                     <datalist class="select init_store" id="datalist_1">
    194. 

  194. 

  195.                     </datalist>
    196. 

  196.                     <#--<input type="hidden" id="salesStoreId" name="salesStoreId">-->
    197. 

  197.                 </div>
    198. 

  198.             </div>
    199. 

  199.             <div class="row cl">
    200. 

  200.                 <label class="form-label col-1 col-sm-1">用户信息：</label>
    201. 

  201.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    202. 

  202.                     <input type="text" class="input-text trim_input" placeholder="微信昵称" id="customerWechatName" name="customerWechatName" value="">
    203. 

  203.                 </div>
    204. 

  204.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    205. 

  205.                     <input type="text" class="input-text trim_input" placeholder="用户姓名" id="customerName" name="customerName" value="">
    206. 

  206.                 </div>
    207. 

  207.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    208. 

  208.                     <input type="text" class="input-text associated-phone" placeholder="用户电话" id="customerTel" name="customerTel" value="">
    209. 

  209.                 </div>
    210. 

  210.             </div>
    211. 

  211.             <input type="hidden" value="" id="customerLastId" name="customerLastId">
    212. 

  212.             <input type="hidden" value="" id="customerInitialId" name="customerInitialId">
    213. 

  213.             <div class="row cl">
    214. 

  214.                 <div class="formControls col-9 col-sm-9 text-c" style="display:none;margin-left: 50px;" id="onCustomerTable">
    215. 

  215.                     <table class="table table-border table-bg table-bordered">
    216. 

  216.                         <thead>
    217. 

  217.                         <tr class="text-c">
    218. 

  218.                             <th style="text-align: center;" width="60">客诉时间</th>
    219. 

  219.                             <th style="text-align: center;" width="60">跟进客服</th>
    220. 

  220.                             <th style="text-align: center;" width="60">用户姓名</th>
    221. 

  221.                             <th style="text-align: center;" width="60">用户昵称</th>
    222. 

  222.                             <th style="text-align: center;" width="60">用户电话</th>
    223. 

  223.                             <th style="text-align: center;" width="60">处理方式</th>
    224. 

  224.                             <th style="text-align: center;" width="60">客诉问题</th>
    225. 

  225.                             <#--<th style="text-align: center;" width="60">问题简介</th>-->
    226. 

  226.                             <th style="text-align: center;" width="60">操作</th>
    227. 

  227.                         </tr>
    228. 

  228.                         </thead>
    229. 

  229.                         <tbody id="onCustomer">
    230. 

  230. 

  231.                         </tbody>
    232. 

  232.                     </table>
    233. 

  233.                 </div>
    234. 

  234.             </div>
    235. 

  235.             <div class="row cl">
    236. 

  236.                 <label class="form-label col-3">
    237. 

  237.                     <div class="tit-2">客诉问题</div>
    238. 

  238.                 </label>
    239. 

  239.                 <div class="formControls col-9">
    240. 

  240.                 </div>
    241. 

  241.             </div>
    242. 

  242.             <div class="row cl" id="twiceSellEnd">
    243. 

  243.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>二次售后：</label>
    244. 

  244.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    245. 

  245.                     <div class="radio-box">
    246. 

  246.                         <input type="radio" id="customerSecondaryCustomer1"  name="customerSecondaryCustomer" value="1"  >
    247. 

  247.                         <label for="customerSecondaryCustomer1">是</label>
    248. 

  248.                     </div>
    249. 

  249.                     <div class="radio-box">
    250. 

  250.                         <input type="radio" id="customerSecondaryCustomer2"  name="customerSecondaryCustomer" value="2" checked>
    251. 

  251.                         <label for="customerSecondaryCustomer2">否</label>
    252. 

  252.                     </div>
    253. 

  253.                 </div>
    254. 

  254.             </div>
    255. 

  255.             <div class="row cl" id="openTheLock">
    256. 

  256.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>开箱损：</label>
    257. 

  257.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    258. 

  258.                     <div class="radio-box">
    259. 

  259.                         <input type="radio" id="customerOutDamaged1" name="customerOutDamaged" value="1"  >
    260. 

  260.                         <label for="customerOutDamaged1">是</label>
    261. 

  261.                     </div>
    262. 

  262.                     <div class="radio-box">
    263. 

  263.                         <input type="radio" id="customerOutDamaged2"  name="customerOutDamaged" value="2"  checked>
    264. 

  264.                         <label for="customerOutDamaged2">否</label>
    265. 

  265.                     </div>
    266. 

  266.                 </div>
    267. 

  267.             </div>
    268. 

  268.             <div class="row cl" style="position: relative;">
    269. 

  269.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    270. 

  270.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    271. 

  271. 				<select name="complaintId" class="select" id="complaintId">
    272. 

  272.                     <option value="">请选择问题分类</option>
    273. 

  273. 					<#--<option value="0">使用操作</option>-->
    274. 

  274. 					<#--<option value="1">使用操作</option>-->
    275. 

  275. 				</select>
    276. 

  276. 				</span>
    277. 

  277.                 </div>
    278. 

  278.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    279. 

  279. 				<select name="smallClassId" id="smallClassId" class="select">
    280. 

  280.                     <option value="">请选择问题分类</option>
    281. 

  281. 					<#--<option value="0">使用操作制水出水</option>
    282. 

  282. 					<option value="1">使用操作制水出水</option>-->
    283. 

  283. 				</select>
    284. 

  284. 				</span>
    285. 

  285.                 </div>
    286. 

  286.                 <div class="formControls col-2 col-sm-2">
    287. 

  287.                     <div class="clearfix">
    288. 

  288.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input trim_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:66%"><button type="button" style="width: 32%;" class="btn btn-primary"  id="search_button">搜索</button>
    289. 

  289.                     </div>
    290. 

  290.                 </div>
    291. 

  291. 

  292.                 <div class="dalog-ask">
    293. 

  293.                     <div class="tag">
    294. 

  294.                         <em></em>
    295. 

  295.                         <strong>相关QA</strong>
    296. 

  296.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="closeQA()">关闭</a>
    297. 

  297.                         <ul id="question" style="padding-top: 15px">
    298. 

  298.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    299. 

  299.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    300. 

  300.                         </ul>
    301. 

  301.                         <a href="javascript:void(0)" style="" onclick="initComplaintQuestionInfo('pr')">上一页</a>
    302. 

  302.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="initComplaintQuestionInfo('ne')">下一页</a>
    303. 

  303.                     </div>
    304. 

  304.                 </div>
    305. 

  305.             </div>
    306. 

  306. 

  307.             <div class="row cl">
    308. 

  308.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    309. 

  309.                 <div class="formControls col-6 col-sm-6">
    310. 

  310.                     <input type="text" class="input-text trim_input"  name="describeTitle" id="describeTitle" datatype="*1-50" errormsg="问题标题不正确！" >
    311. 

  311.                 </div>
    312. 

  312.             </div>
    313. 

  313. 

  314.             <#--<div class="row cl">
    315. 

  315.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题回复：</label>
    316. 

  316.                 <div class="formControls col-9 col-sm-9">
    317. 

  317.                     <input type="hidden" name="questionId" id="questionId" value="">
    318. 

  318.                     <script id="describeContentText" type="text/plain" style="width:100%;height:150px;"></script>
    319. 

  319.                     <input type="hidden" name="describeContent" id="describeContent" value="">
    320. 

  320.                 </div>
    321. 

  321.             </div>-->
    322. 

  322.             <input type="hidden" name="questionId" id="questionId" value="">
    323. 

  323.             <input type="hidden" name="describeId" id="describeId" value="">
    324. 

  324.             <div class="row cl">
    325. 

  325.             <#--处理描述 - 客诉备注-->
    326. 

  326.                 <label class="form-label col-1 col-sm-1">问题描述：</label>
    327. 

  327.                 <div class="formControls col-9 col-sm-9">
    328. 

  328.                     <span>问题描述详情，内部使用，不会对外公布。</span>
    329. 

  329.                     <script id="describeHandleDescText" type="text/plain" style="width:100%;height:150px;"></script>
    330. 

  330.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc">
    331. 

  331.                 </div>
    332. 

  332.             </div>
    333. 

  333. 

  334.             <div class="row cl">
    335. 

  335.                 <label class="form-label col-1 col-sm-1"></label>
    336. 

  336.                 <div class="formControls col-2 col-sm-2">
    337. 

  337.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="p-phone" name="">
    338. 

  338.                 </div>
    339. 

  339.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    340. 

  340.                     <input type="button" class="btn btn-primary" value="发送问题回复给用户" onclick="sendPhone('p','p-msg');">
    341. 

  341.                 </div>
    342. 

  342.                 <div class="formControls col-2 col-sm-2" style="width: 10%;    margin-left: 40px;">
    343. 

  343.                     <input type="button" class="btn btn-primary" value="保存QA" onclick="saveQuestion(1);">
    344. 

  344.                 </div>
    345. 

  345.                 <div class="formControls col-2 col-sm-2 msg-phone">
    346. 

  346.                     <div id="p-msg" style="color: #e00"></div>
    347. 

  347.                 </div>
    348. 

  348.             </div>
    349. 

  349.             <div class="row cl">
    350. 

  350.                 <label class="form-label col-1 col-sm-1">
    351. 

  351.                     <div class="tit-2">处理结果</div>
    352. 

  352.                 </label>
    353. 

  353.                 <div class="formControls col-10 col-sm-10">
    354. 

  354.                 </div>
    355. 

  355.             </div>
    356. 

  356. 

  357.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    358. 

  358.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    359. 

  359. 

  360.             <input type="hidden" id="customerIsSolve" name="customerIsSolve" value="">
    361. 

  361. 

  362.             <div class="row cl init_proMethod" id="" code="returnCode" msg="resultMsg" data="returnMsg" urlPrefix="${path}" >
    363. 

  363.                 <label class="form-label col-1 col-sm-1">处理结果：</label>
    364. 

  364.                 <div class="formControls col-2 col-sm-2">
    365. 

  365.                     <span class="select-box">
    366. 

  366.                          <select class="select ulc_select" id="procTypeId" name="procTypeId" ulcId="2" ulcValName="procTypeName" ulcValId="procTypeId"  ulcURL="/admin/proc/type" msg="" ulcList="list">
    367. 

  367.                          </select>
    368. 

  368.                      </span>
    369. 

  369.                 </div>
    370. 

  370.                 <div class="formControls col-2 col-sm-2">
    371. 

  371.                     <span class="select-box">
    372. 

  372.                          <select class="select ulc_select" id="procMethodId" name="procMethodId"  ulcId="3"  ulcValName="procMethodName" ulcValId="procMethodId"  ulcURL="/admin/proc/method?procTypeId=" msg="" ulcList="list" >
    373. 

  373.                          </select>
    374. 

  374.                      </span>
    375. 

  375.                 </div>
    376. 

  376.             </div>
    377. 

  377.             <div class="row cl" id="">
    378. 

  378.                 <label class="form-label col-1 col-sm-1"></label>
    379. 

  379.                 <div class="formControls col-9 col-sm-9">
    380. 

  380.                     <span id="procMethodDesc">补充说明：</span>
    381. 

  381.                 </div>
    382. 

  382.             </div>
    383. 

  383. 

  384.             <div class="row cl" style="display: none;">
    385. 

  385.                 <label class="form-label col-1 col-sm-1"></label>
    386. 

  386.                 <div class="formControls col-10 col-sm-10">
    387. 

  387.                     <ul class="time-line-list" id="processResultStatus">
    388. 

  388.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    389. 

  389.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    390. 

  390.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    391. 

  391.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    392. 

  392.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    393. 

  393.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    394. 

  394.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    395. 

  395.                     </ul>
    396. 

  396.                 </div>
    397. 

  397.             </div>
    398. 

  398. 

  399.             <div class="row cl orderHead" id="" style="display: none;">
    400. 

  400.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    401. 

  401.                 <div class="formControls col-1 col-sm-1">
    402. 

  402.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    403. 

  403.                 </div>
    404. 

  404.             </div>
    405. 

  405.             <div class="row cl orderHead" id="" style="display: none;">
    406. 

  406.                 <label class="form-label col-1 col-sm-1"></label>
    407. 

  407.                 <div class="formControls col-9 col-sm-9 text-c">
    408. 

  408.                     <table class="table table-border table-bg table-bordered" >
    409. 

  409.                         <thead>
    410. 

  410.                             <tr>
    411. 

  411.                                 <th style="text-align: center;">销售公司</th>
    412. 

  412.                                 <th style="text-align: center;">店铺名称</th>
    413. 

  413.                                 <th style="text-align: center;">Efast订单号</th>
    414. 

  414.                                 <th style="text-align: center;">姓名</th>
    415. 

  415.                                 <th style="text-align: center;">电话</th>
    416. 

  416.                                 <th style="text-align: center;">订单金额</th>
    417. 

  417.                                 <th style="text-align: center;">购买产品</th>
    418. 

  418.                                 <th style="text-align: center;">购买日期</th>
    419. 

  419.                                 <th style="text-align: center;">收货地址</th>
    420. 

  420.                             </tr>
    421. 

  421.                         </thead>
    422. 

  422.                         <tbody id="showSalesOrderId">
    423. 

  423.                             <tr >
    424. 

  424.                                 <td style="text-align: center;" colspan="9">暂未选择订单</td>
    425. 

  425.                             </tr>
    426. 

  426.                         </tbody>
    427. 

  427.                     </table>
    428. 

  428.                     <input type="hidden" id="orderId" name="salesId" value="" >
    429. 

  429.                     <input type="hidden" id="ids" name="ids" value="" >
    430. 

  430.                 </div>
    431. 

  431.             </div>
    432. 

  432. 

  433.             <div class="row cl recipientInfo" id="" style="display: none">
    434. 

  434.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    435. 

  435.                 <div class="formControls col-8 col-sm-8">请先选择订单，系统自动填充姓名，电话和地址信息。</div>
    436. 

  436.             </div>
    437. 

  437. 

  438.             <div class="row cl recipientInfo" id="" style="display: none">
    439. 

  439.                 <label class="form-label col-1 col-sm-1"></label>
    440. 

  440.                 <div class="formControls col-2 col-sm-2">
    441. 

  441.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="relationSendName"  errormsg="联系人格式不正确！" >
    442. 

  442.                 </div>
    443. 

  443.                 <div class="formControls col-2 col-sm-2">
    444. 

  444.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel"  errormsg="联系人电话格式不正确！">
    445. 

  445.                 </div>
    446. 

  446.                 <div class="formControls col-2 col-sm-2"  id="postageAccount">
    447. 

  447.                     <input type="text" class="input-text" value="" placeholder="邮费转账 支付宝账户" id="relationAlipay" name="relationAlipay" errormsg="邮费转账账户！">
    448. 

  448.                 </div>
    449. 

  449.             </div>
    450. 

  450. 

  451.             <#--<div class="row cl recipientAddress relation_address" id="" style="display: none">
    452. 

  452.                 <input type="hidden" id="addressInfo">
    453. 

  453.                 <label class="form-label col-1 col-sm-1"></label>
    454. 

  454.                 <div class="formControls col-2 col-sm-2">
    455. 

  455.                     <span class="select-box">
    456. 

  456.                          <select id="province" class="select" name="provinceNumber">
    457. 

  457.                              <option value="">请选择省份</option>
    458. 

  458.                          </select>
    459. 

  459.                      </span>
    460. 

  460.                 </div>
    461. 

  461.                 <div class="formControls col-2 col-sm-2">
    462. 

  462.                     <span class="select-box">
    463. 

  463.                         <select id="city" class="select" name="cityNumber">
    464. 

  464.                              <option value="">请选择城市</option>
    465. 

  465.                         </select>
    466. 

  466.                     </span>
    467. 

  467.                 </div>
    468. 

  468.                 <div class="formControls col-2 col-sm-2">
    469. 

  469.                     <span class="select-box">
    470. 

  470.                         <select id="district" class="select" name="areaNumber">
    471. 

  471.                             <option value="">请选择区</option>
    472. 

  472.                         </select>
    473. 

  473.                     </span>
    474. 

  474.                 </div>
    475. 

  475.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    476. 

  476.             </div>-->
    477. 

  477. 

  478.             <div class="row cl recipientAddress relation_address" style="display: none;" code="returnCode" msg="resultMsg" data="returnMsg" urlPrefix="${path}">
    479. 

  479.                 <input type="hidden" id="addressInfo">
    480. 

  480.                 <label class="form-label col-1 col-sm-1"></label>
    481. 

  481.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    482. 

  482.                     <span class="select-box">
    483. 

  483.                         <select name="provinceNumber" class="select ulc_select" id="province"
    484. 

  484.                                 ulcValName="province" ulcValId="provinceId"  ulcURL="/address/list_province" ulcMsg="" ulcList="provinceList"
    485. 

  485.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择省份">
    486. 

  486.                         </select>
    487. 

  487.                     </span>
    488. 

  488.                 </div>
    489. 

  489.                 <div class="formControls col-2 col-sm-2">
    490. 

  490.                     <span class="select-box">
    491. 

  491.                         <select name="cityNumber" class="select ulc_select" id="city"
    492. 

  492.                                 ulcValName="city" ulcValId="cityId"  ulcURL="/address/list_city?provinceId=" ulcMsg="" ulcList="cityList"
    493. 

  493.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择市">
    494. 

  494.                         </select>
    495. 

  495.                     </span>
    496. 

  496.                 </div>
    497. 

  497.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    498. 

  498.                     <span class="select-box">
    499. 

  499.                         <select name="areaNumber" class="select ulc_select" id="district"
    500. 

  500.                                 ulcValName="district" ulcValId="districtId"  ulcURL="/address/list_district?cityId=" ulcMsg="" ulcList="districtList"
    501. 

  501.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择区/县">
    502. 

  502.                         </select>
    503. 

  503.                     </span>
    504. 

  504.                 </div>
    505. 

  505.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    506. 

  506.             </div>
    507. 

  507. 

  508.             <div class="row cl recipientAddress" id="" style="display: none">
    509. 

  509.                 <label class="form-label col-1 col-sm-1"></label>
    510. 

  510.                 <div class="formControls col-5 col-sm-5">
    511. 

  511.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" datatype="*" errormsg="收货地址不正确！" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)"></textarea>
    512. 

  512.                     <span id="addrssMsg"></span>
    513. 

  513.                 </div>
    514. 

  514.             </div>
    515. 

  515. 

  516.             <div class="row cl renewedProduct" id="" style="display: none">
    517. 

  517.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">寄回产品</span>：</label>
    518. 

  518.                 <div class="formControls col-9 col-sm-9">
    519. 

  519.                     <button type="button" class="btn btn-primary" id="" onclick="addProduct(1)">添加产品</button><span>&nbsp;&nbsp;&nbsp;&nbsp;请完整选择要退回的机器，如有不退回的请删除产品项或者填写数量0 。</span>
    520. 

  520.                 </div>
    521. 

  521. 

  522.             </div>
    523. 

  523.             <div class="row cl renewedProduct" id="" style="display: none">
    524. 

  524.                 <label class="form-label col-1 col-sm-1"></label>
    525. 

  525.                 <div class="formControls col-9 col-sm-9" >
    526. 

  526.                     <table class="table table-border table-bg table-bordered">
    527. 

  527.                         <thead>
    528. 

  528.                         <tr class="text-c" id="table2">
    529. 

  529.                             <th style="text-align: center;" width="80">产品名称</th>
    530. 

  530.                             <th style="text-align: center;" width="40">产品颜色</th>
    531. 

  531.                             <th style="text-align: center;" width="20">数量</th>
    532. 

  532.                             <th style="text-align: center;" width="100">机器编号</th>
    533. 

  533.                             <th style="text-align: center;" width="20">操作</th>
    534. 

  534.                         </tr>
    535. 

  535.                         </thead>
    536. 

  536.                         <tbody id="addBackProduct">
    537. 

  537.                         <tr id="">
    538. 

  538.                             <td class="notSelectOrder" style="text-align: center;" colspan="5">选择订单后展示</td>
    539. 

  539.                         </tr>
    540. 

  540.                         </tbody>
    541. 

  541.                     </table>
    542. 

  542.                 </div>
    543. 

  543.             </div>
    544. 

  544. 

  545.             <div class="row cl updateProduct" id="" style="display: none">
    546. 

  546.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄出产品：</label>
    547. 

  547.                 <div class="formControls col-1 col-sm-1">
    548. 

  548.                     <button type="button" class="btn btn-primary" id="" onclick="addProduct(2)">添加产品</button>
    549. 

  549.                 </div>
    550. 

  550.             </div>
    551. 

  551.             <div class="row cl updateProduct" id="" style="display: none">
    552. 

  552.                 <label class="form-label col-1 col-sm-1"></label>
    553. 

  553.                 <div class="formControls col-9 col-sm-9" >
    554. 

  554.                     <table class="table table-border table-bg table-bordered">
    555. 

  555.                         <thead>
    556. 

  556.                         <tr class="text-c" id="table2">
    557. 

  557.                             <th style="text-align: center;" width="80">产品名称</th>
    558. 

  558.                             <th style="text-align: center;" width="40">产品颜色</th>
    559. 

  559.                             <th style="text-align: center;" width="20">数量</th>
    560. 

  560.                             <th style="text-align: center;" width="100">机器编号</th>
    561. 

  561.                             <th style="text-align: center;" width="20">操作</th>
    562. 

  562.                         </tr>
    563. 

  563.                         </thead>
    564. 

  564.                         <tbody id="addSendProduct">
    565. 

  565.                         <tr id="">
    566. 

  566.                             <td  class="notSelectOrder" style="text-align: center;" colspan="5">选择订单后展示</td>
    567. 

  567.                         </tr>
    568. 

  568.                         </tbody>
    569. 

  569.                     </table>
    570. 

  570.                 </div>
    571. 

  571.             </div>
    572. 

  572. 

  573.             <div class="row cl" id="customerCostsDiv" style="">
    574. 

  574.                   <label class="form-label col-1 col-sm-1">工厂报价：</label>
    575. 

  575.                   <div class="col-2 col-sm-2">
    576. 

  576.                      <input type="text" class="input-text trim_input" placeholder="工厂报价" id="relationFactoryCosts" name="relationFactoryCosts" value="">
    577. 

  577.                   </div>
    578. 

  578.                   <label class="form-label col-1 col-sm-1">给客户报价：</label>
    579. 

  579.                   <div class="col-2 col-sm-2">
    580. 

  580.                     <input type="text" class="input-text trim_input" placeholder="客户报价" id="relationCustomerCosts" name="relationCustomerCosts" value="">
    581. 

  581.                   </div>
    582. 

  582.             </div>
    583. 

  583. 

  584.             <div class="row cl sendAddressInfo"  id="">
    585. 

  585.                  <label class="form-label col-1 col-sm-1">
    586. 

  586.                      <div class="tit-2">寄回信息</div>
    587. 

  587.                  </label>
    588. 

  588.                      <div class="formControls col-10 col-sm-10">
    589. 

  589.                       </div>
    590. 

  590.             </div>
    591. 

  591.             <div class="row cl sendAddressInfo" id="">
    592. 

  592.                 <label class="form-label col-1 col-sm-1"></label>
    593. 

  593.                 <div class="formControls col-9 col-sm-9" style="height: 240px" id="sendAddressSmsHtml">
    594. 

  594.                    <#-- <script id="sendAddressSms" type="text/plain" style="width:983px;height:200px;"></script>
    595. 

  595.                     </script>-->
    596. 

  596.                 </div>
    597. 

  597.             </div>
    598. 

  598. 

  599.             <div class="row cl sendAddressInfo" id="" style="display: none;">
    600. 

  600.                 <label class="form-label col-1 col-sm-1"></label>
    601. 

  601.                 <div class="formControls col-2 col-sm-2">
    602. 

  602.                     <input type="text" class="input-text associated-phone" value="" placeholder="输入用户手机号（发送问题回复）" id="m-phone" name="">
    603. 

  603.                 </div>
    604. 

  604.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    605. 

  605.                     <input type="button" class="btn btn-primary" value="发送短信" onclick="sendPhone('m','m-msg');">
    606. 

  606.                 </div>
    607. 

  607.                 <div class="formControls col-2 col-sm-2 msg-phone">
    608. 

  608.                     <div id="m-msg" style="color: #e00"></div>
    609. 

  609.                 </div>
    610. 

  610.             </div>
    611. 

  611.         <div id="tdsId" style="display: none">
    612. 

  612.             <div class="row cl">
    613. 

  613.                 <label class="form-label col-1 col-sm-1">
    614. 

  614.                      <div class="tit-2">TDS收集</div>
    615. 

  615.                 </label>
    616. 

  616.                 <div class="formControls col-10 col-sm-10"></div>
    617. 

  617.             </div>
    618. 

  618. 

  619.             <div class="row cl init_address" id="TDScollect" style="display: none;" code="returnCode" msg="resultMsg" data="returnMsg" urlPrefix="${path}">
    620. 

  620.                 <label class="form-label col-1 col-sm-1"></label>
    621. 

  621.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    622. 

  622.                     <span class="select-box">
    623. 

  623.                         <select name="customerProvinceId" class="select ulc_select" id="initProvince"
    624. 

  624.                                 ulcValName="province" ulcValId="provinceId"  ulcURL="/address/list_province" ulcMsg="" ulcList="provinceList"
    625. 

  625.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择省份">
    626. 

  626.                         </select>
    627. 

  627.                     </span>
    628. 

  628.                 </div>
    629. 

  629.                 <div class="formControls col-2 col-sm-2">
    630. 

  630.                     <span class="select-box">
    631. 

  631.                         <select name="customerCityId" class="select ulc_select" id="initCity"
    632. 

  632.                                 ulcValName="city" ulcValId="cityId"  ulcURL="/address/list_city?provinceId=" ulcMsg="" ulcList="cityList"
    633. 

  633.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择市">
    634. 

  634.                         </select>
    635. 

  635.                     </span>
    636. 

  636.                 </div>
    637. 

  637.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    638. 

  638.                     <span class="select-box">
    639. 

  639.                         <select name="customerDistrictId" class="select ulc_select" id="initCountry"
    640. 

  640.                                 ulcValName="district" ulcValId="districtId"  ulcURL="/address/list_district?cityId=" ulcMsg="" ulcList="districtList"
    641. 

  641.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择区/县">
    642. 

  642.                         </select>
    643. 

  643.                     </span>
    644. 

  644.                 </div>
    645. 

  645.                 <input type="hidden" name="customerArea" id="customerArea">
    646. 

  646.            </div>
    647. 

  647. 

  648.           <div class="row cl" >
    649. 

  649.              <label class="form-label col-1 col-sm-1"></label>
    650. 

  650.              <div class="formControls col-2 col-sm-2">
    651. 

  651.                  <input type="text" class="input-text" value="" placeholder="进水TDS数值，最大999" id="customerInTDS" name="customerInTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    652. 

  652.                  </div>
    653. 

  653.                   <div class="formControls col-2 col-sm-2">
    654. 

  654.                     <input type="text" class="input-text" value="" placeholder="出水TDS数值，最大999" id="customerOutTDS" name="customerOutTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    655. 

  655.                  </div>
    656. 

  656. 

  657.            </div>
    658. 

  658.              <div class="row cl" id="TDScollectShow" style="display: none;">
    659. 

  659.                   <!--<label class="form-label col-1 col-sm-1"></label>
    660. 

  660.                   <div class="formControls col-6 col-sm-6">
    661. 

  661.                     <span id="DTS-address"></span>
    662. 

  662.                       &nbsp;&nbsp;&nbsp;&nbsp;<span id="DTS-in"></span>&nbsp;&nbsp;  <span id="DTS-out"></span>
    663. 

  663.                   </div>-->
    664. 

  664.               </div>
    665. 

  665.         </div>
    666. 

  666.             <div class="row cl">
    667. 

  667.                 <label class="form-label col-1 col-sm-1">
    668. 

  668.                     <div class="tit-2">备注信息</div>
    669. 

  669.                  </label>
    670. 

  670.                  <div class="formControls col-10 col-sm-10">
    671. 

  671.                  </div>
    672. 

  672.             </div>
    673. 

  673.              <div class="row cl" id="customerDescDiv">
    674. 

  674.                  <label class="form-label col-1 col-sm-1">客诉备注：</label>
    675. 

  675.                  <div class="col-9 col-sm-9">
    676. 

  676.                      <textarea type="text" placeholder="请输入客诉备注信息，最多支持50字" id="customerDesc" name="customerDesc" style="padding: 5px;width: 100%;height: 80px;"></textarea>
    677. 

  677.                  </div>
    678. 

  678.               </div>
    679. 

  679. 

  680. 

  681.             <div class="row cl" style="display: none;">
    682. 

  682.                             <#-- <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    683. 

  683.                              <div class="formControls col-10 col-sm-10 skin-minimal">
    684. 

  684.                                  <div class="radio-box">
    685. 

  685.                                      <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" >
    686. 

  686.                                      <label for="customer-visit-1">需要回访</label>
    687. 

  687.                                  </div>
    688. 

  688.                                  <div class="radio-box">
    689. 

  689.                                      <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1" checked>
    690. 

  690.                                      <label for="customer-visit-2">不需要回访</label>
    691. 

  691.                                  </div>
    692. 

  692.                              </div>-->
    693. 

  693. 

  694.                                 <input type="hidden"  name="customerIsVisit"  value="1" >
    695. 

  695.                          </div>
    696. 

  696. 

  697.                          <div id="needToVisit" style="display: none;">
    698. 

  698.                              <div class="row cl">
    699. 

  699.                                  <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>被回访人：</label>
    700. 

  700.                                  <div class="formControls col-2 col-sm-2">
    701. 

  701.                                      <input type="text" class="input-text trim_input" value="" placeholder="填写回访人姓名" id="" name="visitName"  datatype="*1-16" errormsg="回访人姓名格式不正确！" >
    702. 

  702.                                  </div>
    703. 

  703.                                  <div class="formControls col-2 col-sm-2">
    704. 

  704.                                      <input type="text" class="input-text associated-phone" value="" placeholder="填写回访人手机号" id="" name="visitTel"  ignore="ignore" errormsg="回访人手机号码格式不正确！">
    705. 

  705.                                  </div>
    706. 

  706.                              </div>
    707. 

  707.                              <div class="row cl">
    708. 

  708.                                  <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    709. 

  709.                                  <div class="formControls col-2 col-sm-2">
    710. 

  710.                                      <input type="text" placeholder="请选择回访日期" id="datemin"  name="visitDate" datatype="*" class="input-text Wdate" onclick="WdatePicker({skin:'whyGreen',minDate:'%y-%M-%d'})"  readonly="readonly">
    711. 

  711.                                  </div>
    712. 

  712.                              </div>
    713. 

  713.                              <div class="row cl">
    714. 

  714.                                  <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    715. 

  715.                                  <div class="formControls col-10 col-sm-10 skin-minimal">
    716. 

  716.                                      <div class="radio-box">
    717. 

  717.                                          <input type="radio" id="visit-time-1" name="visitTimeSelect" value="1" checked>
    718. 

  718.                                          <label for="visit-time-1">09:00-12:00</label>
    719. 

  719.                                      </div>
    720. 

  720.                                      <div class="radio-box">
    721. 

  721.                                          <input type="radio" id="visit-time-2" name="visitTimeSelect" value="2">
    722. 

  722.                                          <label for="visit-time-2">12:00-14:00</label>
    723. 

  723.                                      </div>
    724. 

  724.                                      <div class="radio-box">
    725. 

  725.                                          <input type="radio" id="visit-time-3" name="visitTimeSelect" value="3">
    726. 

  726.                                          <label for="visit-time-3">14:00-18:00</label>
    727. 

  727.                                      </div>
    728. 

  728.                                  </div>
    729. 

  729.                              </div>
    730. 

  730.                              <div class="row cl">
    731. 

  731.                                  <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    732. 

  732.                                  <div class="formControls col-4 col-sm-4"> <span class="select-box">
    733. 

  733.                                  <select class="select" id="visitAdminId" name="visitAdminId">
    734. 

  734. 

  735.                                  </select>
    736. 

  736.                                  </span>
    737. 

  737.                                  </div>
    738. 

  738.                              </div>
    739. 

  739.                              <div class="cl"  style="display: table;width: 100%;">
    740. 

  740.                                  <label class="form-label col-1 col-sm-1"></label>
    741. 

  741.                                  <div class="formControls col-4 col-sm-4">
    742. 

  742.                                      <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    743. 

  743.                                  </div>
    744. 

  744.                              </div>
    745. 

  745.                          </div>
    746. 

  746.                          <div class="row cl">
    747. 

  747.                              <div class="col-2 col-sm-2 col-offset-3">
    748. 

  748.                                  <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    749. 

  749.                              </div>
    750. 

  750.                          </div>
    751. 

  751.                      </form>
    752. 

  752.                  </div>
    753. 

  753.              </article>
    754. 

  754. 

  755.              <script type="text/javascript">
    756. 

  756.                  var url_path = "${path}";
    757. 

  757.              </script>
    758. 

  758. 

  759.              <#--时间控件-->
    760. 

  760. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    761. 

  761. 

  762. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    763. 

  763. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    764. 

  764. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    765. 

  765. <script type="text/javascript" src="${path}/common/js/common/salesChannel.js"></script>
    766. 

  766. 

  767. <#--百度富文本编译器-->
    768. 

  768. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    769. 

  769. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    770. 

  770. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    771. 

  771. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    772. 

  772. 

  773. <#-- 业务脚本JS -->
    774. 

  774. <script type="text/javascript" charset="utf-8" src="${path}/common/js/customer/customer.js"></script>
    775. 

  775. 

  776. <script>
    777. 

  777.     $("#store_1").on("input",function(){
    778. 

  778.         var $options=$("#datalist_1").children();
    779. 

  779. 

  780.         for(var i=0;i<$options.length;i++){
    781. 

  781.             if($options.eq(i).val().trim()==$("#store_1").val().trim()){
    782. 

  782.                 $("#storeId").val($options.eq(i).attr("data-id"));
    783. 

  783.                 break;
    784. 

  784.             }else{
    785. 

  785.                 $("#storeId").val("");
    786. 

  786.             }
    787. 

  787.         }
    788. 

  788.     });
    789. 

  789. 

  790.     /*加载TDS地址信息*/
    791. 

  791.     var addressUlc = init_address($(".init_address"));
    792. 

  792. 

  793.     var ulcRelationAddress = init_address($(".relation_address"));
    794. 

  794. 

  795.     var sc = $(".sales_channel").initSalesChannel();
    796. 

  796.     //回显上朵销售渠道
    797. 

  797.     sc.options.companyId = 4;
    798. 

  798.     setStore("4",null);
    799. 

  799.     /*是否是修改页面*/
    800. 

  800.     var isUpdate = false;
    801. 

  801. 

  802.     /*是否需要回访  只有修改页面才会使用*/
    803. 

  803.     var customerIsVisit = false;
    804. 

  804. 

  805.     /*个人id*/
    806. 

  806.     var adminId = 0;
    807. 

  807. 

  808.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    809. 

  809.     var allCustomerInfoType=2;  //默认售后
    810. 

  810. 

  811.     var allProcMethodIsBack;    //是否需要寄回 1:需要寄回 2:不需要寄回
    812. 

  812.     var allProcMethodIsSend;    //是否需要寄出 1:需要寄出 2:不需要寄出
    813. 

  813. 

  814.     /*  寄回地址的id */
    815. 

  815.     var complaint_questionId = 5;
    816. 

  816. 

  817.     /* 用于判断是否第一次初始化省市区-- 只在选择类型为售后时使用 */
    818. 

  818.     var isInitAddress = 0;
    819. 

  819. 

  820.     /*获取客服*/
    821. 

  821.     var sysAminList;
    822. 

  822. 

  823.     /*1：需要有订单    2：不需要有订单*/
    824. 

  824.     var isNeedSelectOrder = 2;
    825. 

  825. 

  826.     /*添加产品的类型 0：全部添加  1：寄回产品添加   2：寄出产品添加 */
    827. 

  827.     var productAddType = 0;
    828. 

  828. 

  829.     /*初始化页面参数*/
    830. 

  830.     $(function () {
    831. 

  831.         /* 初始化单选框样式 */
    832. 

  832.         //initCheck();
    833. 

  833. 

  834.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    835. 

  835.         initProduceType();
    836. 

  836. 

  837.         /*初始化问题分类*/
    838. 

  838.         initComplaintTypeInfo(null);
    839. 

  839. 

  840.         /*初始化客服*/
    841. 

  841.         initSysAdmin();
    842. 

  842. 

  843.         /*初始化回访客服*/
    844. 

  844.         initVisitSysAdmin();
    845. 

  845. 

  846.         /**/
    847. 

  847.         var promethodUlc = init_ulc($(".init_proMethod"));
    848. 

  848.         promethodUlc.setUlcAllCallback(ulcProcessResult);
    849. 

  849. 

  850.         /*初始化选择处理结果 -- */
    851. 

  851.         // initProcessResult(1,1); //
    852. 

  852. 

  853.         /*监听客诉类型选择事件*/
    854. 

  854.         $("input[name='customerCounselType']").change(function (){
    855. 

  855.             allCustomerInfoType = parseInt($(this).val());
    856. 

  856.             if(allCustomerInfoType == 1){
    857. 

  857.                 isNeedSelectOrder = 2;
    858. 

  858.                 $("#twiceSellEnd").hide();
    859. 

  859.                 $("#openTheLock").hide();
    860. 

  860.                 promethodUlc.setUlcById(0,1);
    861. 

  861.             }else{
    862. 

  862.                 isNeedSelectOrder = 1;
    863. 

  863.                 $("#twiceSellEnd").show();
    864. 

  864.                 $("#openTheLock").show();
    865. 

  865.                 promethodUlc.setUlcById(0,2);
    866. 

  866.             }
    867. 

  867.         });
    868. 

  868. 

  869.         /*监听问题类型 选择事件*/
    870. 

  870.         $("[name='complaintId']").change(function(){
    871. 

  871.             initComplaintSmallClassInfo($(this).val());
    872. 

  872.         });
    873. 

  873. 

  874.         /*监听问题关键字搜索*/
    875. 

  875.         $(document).on('click', '#search_button', function() {
    876. 

  876.             initComplaintQuestionInfo("p");
    877. 

  877.         });
    878. 

  878. 

  879.         /*搜索订单事件*/
    880. 

  880.         $(document).on('click', '#selectOrder', function() {
    881. 

  881.             selectOrder();
    882. 

  882.         });
    883. 

  883. 

  884.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    885. 

  885. //        initVisitEvent();
    886. 

  886. 

  887.         /*监听回访选择客服的选择事件*/
    888. 

  888.         $(document).on('change', '#visitAdminId', function() {
    889. 

  889.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    890. 

  890.             var visitAdminId = $("#visitAdminId").val();
    891. 

  891.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    892. 

  892.                 showVisitMsg(1);
    893. 

  893.             }else{
    894. 

  894.                 showVisitMsg(2,visitAdminName);
    895. 

  895.             }
    896. 

  896.         });
    897. 

  897. 

  898.         /* 监听TDS收集--地址选择 */
    899. 

  899.         $(document).on('change', '#TDSArea', function() {
    900. 

  900.             setTDSCollect();
    901. 

  901.         });
    902. 

  902.         /* 监听手机号 失去焦点时  将其他手机号码未填的 补充上去 */
    903. 

  903.         $(".associated-phone").blur(function (){
    904. 

  904.             var phone = $.trim($(this).val());
    905. 

  905.             $(this).val(phone);
    906. 

  906.             if(phone.length == 11 && phoneReg.test(phone)){
    907. 

  907.                 $(".associated-phone").each(function(){
    908. 

  908.                     var ph = $(this).val();
    909. 

  909.                     if(ph == null || ph == "" || typeof(ph) == "undefined" || ph.length != 11){
    910. 

  910.                         $(this).val(phone);
    911. 

  911.                     }
    912. 

  912.                 })
    913. 

  913.             }
    914. 

  914.         })
    915. 

  915. 

  916.     })
    917. 

  917.     /**
    918. 

  918.      *跳转到编辑页面
    919. 

  919.      * @param employee
    920. 

  920.      */
    921. 

  921.     function admin_update_customer(customerId) {
    922. 

  922.         window.location.href= "${path}/admin/customer/to_update_customer?customerId="+customerId;
    923. 

  923.     }
    924. 

  924.     /**
    925. 

  925.     * 标记为二次售后
    926. 

  926.      customerLastId;//上次客诉id
    927. 

  927.      customerInitialId;//初始客诉id
    928. 

  928.     * */
    929. 

  929.     function markedSecondary(customerLastId,customerInitialId,obj){
    930. 

  930.         $("#customerLastId").val(customerLastId);
    931. 

  931.         if(customerInitialId == null || customerInitialId == "" || typeof(customerInitialId) == "undefined"){
    932. 

  932.             $("#customerInitialId").val(customerLastId);
    933. 

  933.         }else{
    934. 

  934.             $("#customerInitialId").val(customerInitialId);
    935. 

  935.         }
    936. 

  936.         $(obj).parents("tr").siblings().css({'background-color':''});
    937. 

  937.         $(obj).parents("tr").siblings().each(function(){
    938. 

  938.             /*$(this).find("a").eq(1).parent().append('<a onclick="markedSecondary('+customerLastId+','+customerInitialId+',this)">标记为二次售后</a>');*/
    939. 

  939.             $(this).find("a").eq(1).show();
    940. 

  940.             $(this).find("a").eq(2).hide();
    941. 

  941.         })
    942. 

  942. 

  943.         $(obj).parents("tr").css('background-color', '#ccc');
    944. 

  944.         /*$(obj).parent().append('<a onclick="cancelMarkedSecondary('+customerLastId+','+customerInitialId+',this)">取消二次售后标记</a>');
    945. 

  945.         $(obj).remove();*/
    946. 

  946.         $(obj).hide();
    947. 

  947.         $(obj).next().show();
    948. 

  948.         /*$(":radio[name='customerSecondaryCustomer'][value='2']").prop("checked",false);
    949. 

  949.         $(":radio[name='customerSecondaryCustomer'][value='1']").prop("checked",true);*/
    950. 

  950. 

  951. 

  952.         $("#customerSecondaryCustomer1").iCheck('check');
    953. 

  953.     }
    954. 

  954.     function cancelMarkedSecondary(customerLastId,customerInitialId,obj){
    955. 

  955.         $("#customerLastId").val("");
    956. 

  956.         $("#customerInitialId").val("");
    957. 

  957.         $(obj).parents("tr").css('background-color', '');
    958. 

  958.         /*$(obj).parent().append('<a onclick="markedSecondary('+customerLastId+','+customerInitialId+',this)">标记为二次售后</a>');
    959. 

  959.         $(obj).remove();*/
    960. 

  960.         $(obj).hide();
    961. 

  961.         $(obj).prev().show();
    962. 

  962.         $("#customerSecondaryCustomer2").iCheck('check');
    963. 

  963.     }
    964. 

  964. 

  965. </script>
    966. 

  966. 

  967. </body>
    968. 

  968. </html>
    969.