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add_customer.ftl

add_customer.ftl 100 KB
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
  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.         .msg-phone{
    54. 

  54.             height: 35px;
    55. 

  55.             line-height: 35px;
    56. 

  56.         }
    57. 

  57.     </style>
    58. 

  58.     <title>添加客诉 - 客诉管理 - RST</title>
    59. 

  59. </head>
    60. 

  60. <body>
    61. 

  61. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    62. 

  62.     <span class="c-gray en">&gt;</span> 客诉管理
    63. 

  63.     <span class="c-gray en">&gt;</span> 添加客诉
    64. 

  64.     <a class="btn radius r"
    65. 

  65.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    66. 

  66.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    67. 

  67. </nav>
    68. 

  68. <article class="page-container" style="padding: 10px;">
    69. 

  69.     <div class="pd-20 cl">
    70. 

  70.         <form action="${path}/admin/customer/save_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    71. 

  71. 

  72.             <input type="hidden" id="customerName" name="customerName" value="">
    73. 

  73.             <input type="hidden" id="customerTel" name="customerTel" value="">
    74. 

  74. 

  75.             <div class="row cl">
    76. 

  76. 

  77.                 <label class="form-label col-3">
    78. 

  78.                     <div class="tit-2">客诉基本信息</div>
    79. 

  79.                 </label>
    80. 

  80.                 <div class="formControls col-9">
    81. 

  81.                 </div>
    82. 

  82.             </div>
    83. 

  83.             <div class="row cl">
    84. 

  84.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    85. 

  85.                 <div class="formControls col-4 col-sm-4"> <span class="select-box" style=" width: 625px;">
    86. 

  86.                     <select name="adminId" id="adminId" class="select">
    87. 

  87.                     </select>
    88. 

  88. 				</span>
    89. 

  89.                 </div>
    90. 

  90.             </div>
    91. 

  91.             <div class="row cl">
    92. 

  92.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    93. 

  93.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    94. 

  94.                     <div class="radio-box">
    95. 

  95.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" datatype="*"  checked nullmsg="请选择来源入口！">
    96. 

  96.                         <label for="tel-1">400电话</label>
    97. 

  97.                     </div>
    98. 

  98.                     <div class="radio-box">
    99. 

  99.                         <input type="radio" id="tel-2" name="customerSourceType" value="2">
    100. 

  100.                         <label for="tel-2">微信公众号</label>
    101. 

  101.                     </div>
    102. 

  102.                     <div class="radio-box">
    103. 

  103.                         <input type="radio" id="tel-3" name="customerSourceType" value="3">
    104. 

  104.                         <label for="tel-3">其他</label>
    105. 

  105.                         <input type="text" style="width: 321px;margin-left: 10px; display: none;" class="input-text" value="" placeholder="" id="customerSourceOld" name="customerSourceOld" placeholder="">
    106. 

  106.                         <input type="hidden" value="" placeholder="" id="customerSource" name="customerSource">
    107. 

  107.                     </div>
    108. 

  108.                 </div>
    109. 

  109.             </div>
    110. 

  110.             <div class="row cl">
    111. 

  111.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    112. 

  112.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    113. 

  113.                     <div class="radio-box">
    114. 

  114.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1"  >
    115. 

  115.                         <label for="customer-type-1">售前咨询</label>
    116. 

  116.                     </div>
    117. 

  117.                     <div class="radio-box">
    118. 

  118.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2"  checked>
    119. 

  119.                         <label for="customer-type-2">售后咨询</label>
    120. 

  120.                     </div>
    121. 

  121.                 </div>
    122. 

  122.             </div>
    123. 

  123. 

  124.             <div class="row cl">
    125. 

  125.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类型：</label>
    126. 

  126.                 <input type="hidden" id="typeCompany" name="typeCompany" value="">
    127. 

  127.                 <div class="formControls col-10 col-sm-10 skin-minimal" id="produceTypeHtml">
    128. 

  128.                     <#--<div class="radio-box">
    129. 

  129.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    130. 

  130.                         <label for="tel-3">净水机</label>
    131. 

  131.                     </div>
    132. 

  132.                     <div class="radio-box">
    133. 

  133.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    134. 

  134.                         <label for="tel-4">冲奶机</label>
    135. 

  135.                     </div>-->
    136. 

  136.                 </div>
    137. 

  137.             </div>
    138. 

  138. 

  139.             <div class="row cl" style="position: relative;">
    140. 

  140.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    141. 

  141.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    142. 

  142. 				<select name="complaintId" class="select">
    143. 

  143.                     <option value="">请选择问题分类</option>
    144. 

  144. 					<#--<option value="0">使用操作</option>-->
    145. 

  145. 					<#--<option value="1">使用操作</option>-->
    146. 

  146. 				</select>
    147. 

  147. 				</span>
    148. 

  148.                 </div>
    149. 

  149.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    150. 

  150. 				<select name="smallClassId" id="smallClassId" class="select">
    151. 

  151.                     <option value="">请选择问题分类</option>
    152. 

  152. 					<#--<option value="0">使用操作制水出水</option>
    153. 

  153. 					<option value="1">使用操作制水出水</option>-->
    154. 

  154. 				</select>
    155. 

  155. 				</span>
    156. 

  156.                 </div>
    157. 

  157.                 <div class="formControls col-2 col-sm-2">
    158. 

  158.                     <div class="clearfix">
    159. 

  159.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    160. 

  160.                     </div>
    161. 

  161.                 </div>
    162. 

  162. 

  163.                 <div class="dalog-ask">
    164. 

  164.                     <div class="tag">
    165. 

  165.                         <em></em>
    166. 

  166.                         <strong>相关QA</strong>
    167. 

  167.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="closeQA()">关闭</a>
    168. 

  168.                         <ul id="question" style="padding-top: 15px">
    169. 

  169.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    170. 

  170.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    171. 

  171.                         </ul>
    172. 

  172.                     </div>
    173. 

  173.                 </div>
    174. 

  174. 

  175.             </div>
    176. 

  176. 

  177.             <div class="row cl">
    178. 

  178.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    179. 

  179.                 <div class="formControls col-5 col-sm-5">
    180. 

  180.                     <input type="text" class="input-text" style="width: 625px;" name="describeTitle" id="describeTitle" datatype="*1-50" errormsg="问题标题不正确！" >
    181. 

  181.                 </div>
    182. 

  182.             </div>
    183. 

  183. 

  184.             <div class="row cl">
    185. 

  185.             <#--处理描述 - 客诉备注-->
    186. 

  186.                 <label class="form-label col-1 col-sm-1">问题描述：</label>
    187. 

  187.                 <div class="formControls col-5 col-sm-5">
    188. 

  188.                     <span>问题描述详情，内部使用，不会对外公布。</span>
    189. 

  189.                     <script id="describeHandleDescText" type="text/plain" style="width:983px;height:250px;"></script>
    190. 

  190.                     </script>
    191. 

  191.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc">
    192. 

  192.                 </div>
    193. 

  193.             </div>
    194. 

  194. 

  195.             <div class="row cl">
    196. 

  196.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题回复：</label>
    197. 

  197.                 <div class="formControls col-5 col-sm-5">
    198. 

  198.                     <input type="hidden" name="questionId" id="questionId" value="">
    199. 

  199.                     <script id="describeContentText" type="text/plain" style="width:983px;height:250px;"></script>
    200. 

  200.                     </script>
    201. 

  201.                     <input type="hidden" name="describeContent" id="describeContent" value="">
    202. 

  202.                 </div>
    203. 

  203.             </div>
    204. 

  204.             <div class="row cl">
    205. 

  205.                 <label class="form-label col-1 col-sm-1"></label>
    206. 

  206.                 <div class="formControls col-2 col-sm-2">
    207. 

  207.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="p-phone" name="">
    208. 

  208.                 </div>
    209. 

  209.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    210. 

  210.                     <input type="button" class="btn btn-primary" value="发送问题回复给用户" onclick="sendPhone('p','p-msg');">
    211. 

  211.                 </div>
    212. 

  212.                 <div class="formControls col-2 col-sm-2" style="width: 10%;    margin-left: 40px;">
    213. 

  213.                     <input type="button" class="btn btn-primary" value="保存QA" onclick="saveQuestion();">
    214. 

  214.                 </div>
    215. 

  215.                 <div class="formControls col-2 col-sm-2 msg-phone">
    216. 

  216.                     <div id="p-msg" style="color: #e00"></div>
    217. 

  217.                 </div>
    218. 

  218.             </div>
    219. 

  219.             <div class="row cl">
    220. 

  220. 

  221.                 <label class="form-label col-1 col-sm-1">
    222. 

  222.                     <div class="tit">处理结果</div>
    223. 

  223.                 </label>
    224. 

  224.                 <div class="formControls col-10 col-sm-10">
    225. 

  225.                 </div>
    226. 

  226.             </div>
    227. 

  227. 

  228.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    229. 

  229.             <input type="hidden" id="sendFittings" name="sendFittingsJson" value="">
    230. 

  230.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    231. 

  231.             <input type="hidden" id="closedFittings" name="closedFittingsJson" value="">
    232. 

  232. 

  233. 

  234.             <div class="row cl">
    235. 

  235.                 <label class="form-label col-1 col-sm-1">处理类型：</label>
    236. 

  236.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    237. 

  237.                     <div class="radio-box" id="solved">
    238. 

  238.                         <input type="radio" id="customer-process-1" value="1" name="customerIsSolve" >
    239. 

  239.                         <label for="customer-process-1">已解决</label>
    240. 

  240.                     </div>
    241. 

  241.                     <div class="radio-box" id="noSolved">
    242. 

  242.                         <input type="radio" id="customer-process-2" value="2" name="customerIsSolve">
    243. 

  243.                         <label for="customer-process-2">未解决</label>
    244. 

  244.                     </div>
    245. 

  245.                     <div class="radio-box" id="renewed" style="display: none">
    246. 

  246.                         <input type="radio" id="customer-process-3" value="3" name="customerIsSolve" checked>
    247. 

  247.                         <label for="customer-process-3">换新</label>
    248. 

  248.                     </div>
    249. 

  249.                     <div class="radio-box" id="maintain" style="display: none">
    250. 

  250.                         <input type="radio" id="customer-process-4" value="4" name="customerIsSolve" >
    251. 

  251.                         <label for="customer-process-4">维修</label>
    252. 

  252.                     </div>
    253. 

  253.                     <div class="radio-box" id="reissue" style="display: none">
    254. 

  254.                         <input type="radio" id="customer-process-5" value="5" name="customerIsSolve">
    255. 

  255.                         <label for="customer-process-5">补发</label>
    256. 

  256.                     </div>
    257. 

  257.                     <div class="radio-box" id="backGoods" style="display: none">
    258. 

  258.                         <input type="radio" id="customer-process-6" value="6" name="customerIsSolve">
    259. 

  259.                         <label for="customer-process-6">退货</label>
    260. 

  260.                     </div>
    261. 

  261.                     <div class="radio-box" id="noReasonBack" style="display: none">
    262. 

  262.                         <input type="radio" id="customer-process-7" value="7" name="customerIsSolve">
    263. 

  263.                         <label for="customer-process-7">无理由退货</label>
    264. 

  264.                     </div>
    265. 

  265.                 </div>
    266. 

  266.             </div>
    267. 

  267.             <div class="row cl">
    268. 

  268.                 <label class="form-label col-1 col-sm-1"></label>
    269. 

  269.                 <div class="formControls col-10 col-sm-10">
    270. 

  270.                     <ul class="time-line-list" id="processResultStatus">
    271. 

  271.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    272. 

  272.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    273. 

  273.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    274. 

  274.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    275. 

  275.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    276. 

  276.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    277. 

  277.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    278. 

  278.                     </ul>
    279. 

  279.                 </div>
    280. 

  280.             </div>
    281. 

  281.             <div class="row cl" id="orderHead" style="display: none;">
    282. 

  282.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    283. 

  283.                 <div class="formControls col-1 col-sm-1">
    284. 

  284.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    285. 

  285.                 </div>
    286. 

  286.             </div>
    287. 

  287.             <div class="row cl" id="order" style="display: none;">
    288. 

  288.                 <label class="form-label col-1 col-sm-1"></label>
    289. 

  289.                 <div class="formControls col-9 col-sm-9 text-c">
    290. 

  290.                     <table class="table table-border table-bg table-bordered">
    291. 

  291.                         <tr>
    292. 

  292.                             <th style="text-align: center;">销售</th>
    293. 

  293.                             <th style="text-align: center;">订单号</th>
    294. 

  294.                             <th style="text-align: center;">姓名</th>
    295. 

  295.                             <th style="text-align: center;">电话</th>
    296. 

  296.                             <th style="text-align: center;">订单金额</th>
    297. 

  297.                             <th style="text-align: center;">购买产品</th>
    298. 

  298.                             <th style="text-align: center;">购买日期</th>
    299. 

  299.                         </tr>
    300. 

  300.                         <tr id="showOrder">
    301. 

  301.                             <td style="text-align: center;" colspan="7">暂未选择订单</td>
    302. 

  302.                         </tr>
    303. 

  303.                     </table>
    304. 

  304.                     <input type="hidden" id="companyId" name="companyId" value="" >
    305. 

  305.                     <input type="hidden" id="storeId" name="storeId" value="" >
    306. 

  306.                     <input type="hidden" id="orderId" name="salesId" value="" >
    307. 

  307.                 </div>
    308. 

  308.             </div>
    309. 

  309. 

  310.             <div class="row cl" id="recipientInfoTitle" style="display: none;">
    311. 

  311.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    312. 

  312.                 <div class="formControls col-8 col-sm-8">请先选择订单，系统自动填充姓名，电话和地址信息。</div>
    313. 

  313.             </div>
    314. 

  314. 

  315.             <div class="row cl" id="recipientInfo" style="display: none;">
    316. 

  316.                 <label class="form-label col-1 col-sm-1"></label>
    317. 

  317.                 <div class="formControls col-2 col-sm-2">
    318. 

  318.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="relationSendName" datatype="/^[\u4e00-\u9fa5]{1,20}$/" errormsg="联系人格式不正确！" >
    319. 

  319.                 </div>
    320. 

  320.                 <div class="formControls col-2 col-sm-2">
    321. 

  321.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel" datatype="m" errormsg="联系人电话格式不正确！">
    322. 

  322.                 </div>
    323. 

  323.                 <div class="formControls col-2 col-sm-2"  id="postageAccount">
    324. 

  324.                     <input type="text" class="input-text" value="" placeholder="邮费转账 支付宝账户" id="relationAlipay" name="relationAlipay" errormsg="邮费转账账户！">
    325. 

  325.                 </div>
    326. 

  326.             </div>
    327. 

  327.             <div class="row cl" id="recipientAddress" style="display: none;">
    328. 

  328.                 <input type="hidden" id="addressInfo">
    329. 

  329.                 <label class="form-label col-1 col-sm-1"></label>
    330. 

  330.                 <div class="formControls col-2 col-sm-2">
    331. 

  331.                     <span class="select-box">
    332. 

  332.                          <select id="province" class="select" name="provinceNumber">
    333. 

  333.                          </select>
    334. 

  334.                      </span>
    335. 

  335.                 </div>
    336. 

  336.                 <div class="formControls col-2 col-sm-2">
    337. 

  337.                     <span class="select-box">
    338. 

  338.                         <select id="city" class="select" name="cityNumber">
    339. 

  339.                         </select>
    340. 

  340.                     </span>
    341. 

  341.                 </div>
    342. 

  342.                 <div class="formControls col-2 col-sm-2">
    343. 

  343.                     <span class="select-box">
    344. 

  344.                         <select id="district" class="select" name="areaNumber">
    345. 

  345.                         </select>
    346. 

  346.                     </span>
    347. 

  347.                 </div>
    348. 

  348. 

  349.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    350. 

  350. 

  351.             </div>
    352. 

  352.             <div class="row cl" id="recipientAddressText" style="display: none;">
    353. 

  353.                 <label class="form-label col-1 col-sm-1"></label>
    354. 

  354.                 <div class="formControls col-5 col-sm-5">
    355. 

  355.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" datatype="*" errormsg="收货地址不正确！" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)"></textarea>
    356. 

  356.                     <span id="addrssMsg"></span>
    357. 

  357.                 </div>
    358. 

  358.             </div>
    359. 

  359.             <div class="row cl" id="renewedProduct" style="display: none;">
    360. 

  360.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">换新产品</span>：</label>
    361. 

  361.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    362. 

  362. 

  363.                     <table class="table table-border table-bg table-bordered">
    364. 

  364.                         <thead>
    365. 

  365.                             <tr class="text-c" id="table1">
    366. 

  366.                                 <th style="text-align: center;" width="60">产品名称</th>
    367. 

  367.                                 <th style="text-align: center;" width="60">产品颜色</th>
    368. 

  368.                                 <th style="text-align: center;" width="60">产品配件</th>
    369. 

  369.                             </tr>
    370. 

  370.                         </thead>
    371. 

  371.                         <tbody id="addProduct">
    372. 

  372.                             <tr id="showOrder">
    373. 

  373.                                 <td style="text-align: center;" colspan="3">请选择订单之后再选择产品</td>
    374. 

  374.                             </tr>
    375. 

  375.                         </tbody>
    376. 

  376.                     </table>
    377. 

  377. 

  378.                 </div>
    379. 

  379.             </div>
    380. 

  380. 

  381.             <div class="row cl" id="TDScollect" style="display: none;">
    382. 

  382.                 <label class="form-label col-1 col-sm-1">TDS收集：</label>
    383. 

  383.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    384. 

  384.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    385. 

  385.                     <input style="width: 190px;" placeholder="" class="input-text my-search-input" placeholder="请输入城市名称搜索" type="text" name="arrcity" id="arrcity" />
    386. 

  386.                     <div id="suggest" class="ac_results"></div>
    387. 

  387.                 </div>
    388. 

  388.                 <div class="formControls col-2 col-sm-2">
    389. 

  389. 				<span class="select-box">
    390. 

  390.                     <select name="" class="select" id="TDSArea" name="TDSArea">
    391. 

  391.                         <option value="">请搜索城市</option>
    392. 

  392.                     </select>
    393. 

  393. 				</span>
    394. 

  394.                 </div>
    395. 

  395.                 <input type="hidden" name="customerArea" id="customerArea">
    396. 

  396.                 <div class="formControls col-2 col-sm-2">
    397. 

  397.                     <input type="text" class="input-text" value="" placeholder="进水TDS数值，最大999" id="customerInTDS" name="customerInTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    398. 

  398.                 </div>
    399. 

  399.                 <div class="formControls col-2 col-sm-2">
    400. 

  400.                     <input type="text" class="input-text" value="" placeholder="出水TDS数值，最大999" id="customerOutTDS" name="customerOutTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    401. 

  401.                 </div>
    402. 

  402.             </div>
    403. 

  403.             <div class="row cl" id="TDScollectShow" style="display: none;">
    404. 

  404.                 <label class="form-label col-1 col-sm-1"></label>
    405. 

  405.                 <div class="formControls col-6 col-sm-6">
    406. 

  406.                     <span id="DTS-address"></span>
    407. 

  407.                     &nbsp;&nbsp;&nbsp;&nbsp;<span id="DTS-in"></span>&nbsp;&nbsp;  <span id="DTS-out"></span>
    408. 

  408.                 </div>
    409. 

  409.             </div>
    410. 

  410.             <div class="row cl" id="sendAddressInfo">
    411. 

  411.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    412. 

  412.                 <div class="formControls col-5 col-sm-5" style="height: 250px">
    413. 

  413.                     <script id="sendAddressSms" type="text/plain" style="width:983px;height:200px;"></script>
    414. 

  414.                     </script>
    415. 

  415.                 </div>
    416. 

  416.             </div>
    417. 

  417.             <div class="row cl" id="sendAddressByPhone" style="display: none;">
    418. 

  418.                 <label class="form-label col-1 col-sm-1"></label>
    419. 

  419.                 <div class="formControls col-2 col-sm-2">
    420. 

  420.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="m-phone" name="">
    421. 

  421.                 </div>
    422. 

  422.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    423. 

  423.                     <input type="button" class="btn btn-primary" value="发短信给用户" onclick="sendPhone('m','m-msg');">
    424. 

  424.                 </div>
    425. 

  425.                 <div class="formControls col-2 col-sm-2 msg-phone">
    426. 

  426.                     <div id="m-msg" style="color: #e00"></div>
    427. 

  427.                 </div>
    428. 

  428.             </div>
    429. 

  429.             <div class="row cl" id="updateProduct" style="display: none;">
    430. 

  430.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>更换产品：</label>
    431. 

  431.                 <div class="formControls col-9 col-sm-9" >
    432. 

  432. 

  433.                     <table class="table table-border table-bg table-bordered">
    434. 

  434.                         <thead>
    435. 

  435.                             <tr class="text-c" id="table2">
    436. 

  436.                                 <th style="text-align: center;" width="60">产品名称</th>
    437. 

  437.                                 <th style="text-align: center;" width="60">产品颜色</th>
    438. 

  438.                                 <th style="text-align: center;" width="60">产品配件</th>
    439. 

  439.                             </tr>
    440. 

  440.                         </thead>
    441. 

  441.                         <tbody id="back-product">
    442. 

  442.                             <tr id="showOrder">
    443. 

  443.                                 <td style="text-align: center;" colspan="3">请选择订单之后再选择产品</td>
    444. 

  444.                             </tr>
    445. 

  445.                         </tbody>
    446. 

  446.                     </table>
    447. 

  447.                 </div>
    448. 

  448. 

  449.             </div>
    450. 

  450. 

  451.             <div class="row cl">
    452. 

  452.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    453. 

  453.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    454. 

  454.                     <div class="radio-box">
    455. 

  455.                         <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" >
    456. 

  456.                         <label for="customer-visit-1">需要回访</label>
    457. 

  457.                     </div>
    458. 

  458.                     <div class="radio-box">
    459. 

  459.                         <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1" checked>
    460. 

  460.                         <label for="customer-visit-2">不需要回访</label>
    461. 

  461.                     </div>
    462. 

  462.                 </div>
    463. 

  463.             </div>
    464. 

  464.             <div id="needToVisit" style="display: none;">
    465. 

  465.                 <div class="row cl">
    466. 

  466.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人：</label>
    467. 

  467.                     <div class="formControls col-2 col-sm-2">
    468. 

  468.                         <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="visitName"  datatype="s1-20" errormsg="回访人姓名格式不正确！" >
    469. 

  469.                     </div>
    470. 

  470.                     <div class="formControls col-2 col-sm-2">
    471. 

  471.                         <input type="text" class="input-text associated-phone" value="" placeholder="填写回访人手机号" id="" name="visitTel" datatype="m" errormsg="回访人手机号码格式不正确！">
    472. 

  472.                     </div>
    473. 

  473.                 </div>
    474. 

  474.                 <div class="row cl">
    475. 

  475.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    476. 

  476.                     <div class="formControls col-2 col-sm-2">
    477. 

  477.                         <input type="text" placeholder="请选择回访日期" id="datemin"  name="visitDate" datatype="*" class="input-text Wdate" onclick="WdatePicker({skin:'whyGreen',minDate:'%y-%M-%d'})"  readonly="readonly">
    478. 

  478.                     </div>
    479. 

  479.                 </div>
    480. 

  480.                 <div class="row cl">
    481. 

  481.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    482. 

  482.                     <div class="formControls col-10 col-sm-10 skin-minimal">
    483. 

  483.                         <div class="radio-box">
    484. 

  484.                             <input type="radio" id="visit-time-1" name="visitTimeSelect" value="1" checked>
    485. 

  485.                             <label for="visit-time-1">09:00-12:00</label>
    486. 

  486.                         </div>
    487. 

  487.                         <div class="radio-box">
    488. 

  488.                             <input type="radio" id="visit-time-2" name="visitTimeSelect" value="2">
    489. 

  489.                             <label for="visit-time-2">12:00-14:00</label>
    490. 

  490.                         </div>
    491. 

  491.                         <div class="radio-box">
    492. 

  492.                             <input type="radio" id="visit-time-3" name="visitTimeSelect" value="3">
    493. 

  493.                             <label for="visit-time-3">14:00-18:00</label>
    494. 

  494.                         </div>
    495. 

  495.                     </div>
    496. 

  496.                 </div>
    497. 

  497.                 <div class="row cl">
    498. 

  498.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    499. 

  499.                     <div class="formControls col-4 col-sm-4"> <span class="select-box">
    500. 

  500.                     <select class="select" id="visitAdminId" name="visitAdminId">
    501. 

  501. 

  502.                     </select>
    503. 

  503.                     </span>
    504. 

  504.                     </div>
    505. 

  505.                 </div>
    506. 

  506.                 <div class="cl"  style="display: table;width: 100%;">
    507. 

  507.                     <label class="form-label col-1 col-sm-1"></label>
    508. 

  508.                     <div class="formControls col-4 col-sm-4">
    509. 

  509.                         <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    510. 

  510.                     </div>
    511. 

  511.                 </div>
    512. 

  512.             </div>
    513. 

  513.             <div class="row cl">
    514. 

  514.                 <div class="col-2 col-sm-2 col-offset-3">
    515. 

  515.                     <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    516. 

  516.                 </div>
    517. 

  517.             </div>
    518. 

  518.         </form>
    519. 

  519.     </div>
    520. 

  520. </article>
    521. 

  521. 

  522. <#--时间控件-->
    523. 

  523. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    524. 

  524. 

  525. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    526. 

  526. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    527. 

  527. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    528. 

  528. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    529. 

  529. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    530. 

  530. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    531. 

  531. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    532. 

  532. 

  533. <#--百度富文本编译器-->
    534. 

  534. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    535. 

  535. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    536. 

  536. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    537. 

  537. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    538. 

  538. 

  539. <script type="text/javascript">
    540. 

  540.     $(function(){
    541. 

  541. 

  542.         $("#province").ProvinceCity();
    543. 

  543.         $('.skin-minimal input').iCheck({
    544. 

  544.             checkboxClass: 'icheckbox-blue',
    545. 

  545.             radioClass: 'iradio-blue',
    546. 

  546.             increaseArea: '20%'
    547. 

  547.         });
    548. 

  548.        $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
    549. 

  549.             console.log($(this)[0].value);
    550. 

  550. 		$("#city2").click()
    551. 

  551.         },
    552. 

  552.             attachObject:'#suggest'
    553. 

  553.         });
    554. 

  554.         $("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
    555. 

  555.     });
    556. 

  556. 

  557.     $(document).on('click', '.dalog-ask .answer', function() {
    558. 

  558. 

  559.         var questionId = $(this).find(".quesId").val()
    560. 

  560.         var title = $(this).find("span").html();
    561. 

  561.         var desc = $(this).find("#questionProfile").html()
    562. 

  562. 

  563.         $("#questionId").val(questionId);
    564. 

  564.         $("#describeTitle").val(title);
    565. 

  565.         UE.getEditor('describeContentText').setContent(desc);
    566. 

  566. 

  567.         //$("#answer-textarea").text();
    568. 

  568.         $(".dalog-ask").hide(); //隐藏qa
    569. 

  569.     });
    570. 

  570. </script>
    571. 

  571. 

  572. <script>
    573. 

  573. 

  574.     var tool = [
    575. 

  575.         'anchor', //锚点
    576. 

  576.         'undo', //撤销
    577. 

  577.         'redo', //重做
    578. 

  578.         'bold', //加粗
    579. 

  579.         'indent', //首行缩进
    580. 

  580.         'snapscreen', //截图
    581. 

  581.         'italic', //斜体
    582. 

  582.         'underline', //下划线
    583. 

  583.         'strikethrough', //删除线
    584. 

  584.         'subscript', //下标
    585. 

  585.         'fontborder', //字符边框
    586. 

  586.         'superscript', //上标
    587. 

  587.         'formatmatch', //格式刷
    588. 

  588.         //'source', //源代码
    589. 

  589.         'blockquote', //引用
    590. 

  590.         'pasteplain', //纯文本粘贴模式
    591. 

  591.         'selectall', //全选
    592. 

  592.         'print', //打印
    593. 

  593.         'preview', //预览
    594. 

  594.         'horizontal', //分隔线
    595. 

  595.         'removeformat', //清除格式
    596. 

  596.         'time', //时间
    597. 

  597.         'date', //日期
    598. 

  598.         'unlink', //取消链接
    599. 

  599.         'insertrow', //前插入行
    600. 

  600.         'insertcol', //前插入列
    601. 

  601.         'mergeright', //右合并单元格
    602. 

  602.         'mergedown', //下合并单元格
    603. 

  603.         'deleterow', //删除行
    604. 

  604.         'deletecol', //删除列
    605. 

  605.         'splittorows', //拆分成行
    606. 

  606.         'splittocols', //拆分成列
    607. 

  607.         'splittocells', //完全拆分单元格
    608. 

  608.         'deletecaption', //删除表格标题
    609. 

  609.         'inserttitle', //插入标题
    610. 

  610.         'mergecells', //合并多个单元格
    611. 

  611.         'deletetable', //删除表格
    612. 

  612.         'cleardoc', //清空文档
    613. 

  613.         'insertparagraphbeforetable', //"表格前插入行"
    614. 

  614.         //'insertcode', //代码语言
    615. 

  615.         'fontfamily', //字体
    616. 

  616.         'fontsize', //字号
    617. 

  617.         'paragraph', //段落格式
    618. 

  618.         'simpleupload', //单图上传
    619. 

  619.         'insertimage', //多图上传
    620. 

  620.         'edittable', //表格属性
    621. 

  621.         'edittd', //单元格属性
    622. 

  622.         'link', //超链接
    623. 

  623.         'emotion', //表情
    624. 

  624.         'spechars', //特殊字符
    625. 

  625.         'searchreplace', //查询替换
    626. 

  626.         'map', //Baidu地图
    627. 

  627.         'gmap', //Google地图
    628. 

  628.         'insertvideo', //视频
    629. 

  629.         'help', //帮助
    630. 

  630.         'justifyleft', //居左对齐
    631. 

  631.         'justifyright', //居右对齐
    632. 

  632.         'justifycenter', //居中对齐
    633. 

  633.         'justifyjustify', //两端对齐
    634. 

  634.         'forecolor', //字体颜色
    635. 

  635.         'backcolor', //背景色
    636. 

  636.         'insertorderedlist', //有序列表
    637. 

  637.         'insertunorderedlist', //无序列表
    638. 

  638.         'fullscreen', //全屏
    639. 

  639.         'directionalityltr', //从左向右输入
    640. 

  640.         'directionalityrtl', //从右向左输入
    641. 

  641.         'rowspacingtop', //段前距
    642. 

  642.         'rowspacingbottom', //段后距
    643. 

  643.         'pagebreak', //分页
    644. 

  644.         'insertframe', //插入Iframe
    645. 

  645.         'imagenone', //默认
    646. 

  646.         'imageleft', //左浮动
    647. 

  647.         'imageright', //右浮动
    648. 

  648.         'attachment', //附件
    649. 

  649.         'imagecenter', //居中
    650. 

  650.         'wordimage', //图片转存
    651. 

  651.         'lineheight', //行间距
    652. 

  652.         'edittip ', //编辑提示
    653. 

  653.         'customstyle', //自定义标题
    654. 

  654.         'autotypeset', //自动排版
    655. 

  655.        // 'webapp', //百度应用
    656. 

  656.         'touppercase', //字母大写
    657. 

  657.         'tolowercase', //字母小写
    658. 

  658.         'background', //背景
    659. 

  659.         'template', //模板
    660. 

  660.        // 'scrawl', //涂鸦
    661. 

  661.         'music', //音乐
    662. 

  662.         'inserttable', //插入表格
    663. 

  663.         'drafts', // 从草稿箱加载
    664. 

  664.         'charts' // 图表
    665. 

  665.     ];
    666. 

  666. 

  667.     /*问题描述*/
    668. 

  668.     var describeContentText = UE.getEditor('describeContentText', {
    669. 

  669.         toolbars: [tool],
    670. 

  670.         autoHeightEnabled: true,
    671. 

  671.         autoFloatEnabled: true,
    672. 

  672.         elementPathEnabled : false,/*去掉元素路径*/
    673. 

  673.         zIndex : 5
    674. 

  674.     });
    675. 

  675.     /*处理描述*/
    676. 

  676.     var describeHandleDescText = UE.getEditor('describeHandleDescText', {
    677. 

  677.         toolbars: [tool],
    678. 

  678.         autoHeightEnabled: true,
    679. 

  679.         autoFloatEnabled: true,
    680. 

  680.         elementPathEnabled : false,  /*去掉元素路径*/
    681. 

  681.         zIndex : 5
    682. 

  682.     });
    683. 

  683.     /*邮寄地址*/
    684. 

  684.     var sendAddressSms = UE.getEditor('sendAddressSms', {
    685. 

  685.         toolbars: [tool],
    686. 

  686.         autoHeightEnabled: true,
    687. 

  687.         autoFloatEnabled: true,
    688. 

  688.         elementPathEnabled : false  /*去掉元素路径*/
    689. 

  689.     });
    690. 

  690. 

  691.     var isInitSendAddressSms = false;
    692. 

  692. 

  693.     sendAddressSms.ready(function() {
    694. 

  694.         sendAddressSms.setHeight(130);  //固定高度
    695. 

  695.     });
    696. 

  696. </script>
    697. 

  697. <script type="text/javascript">
    698. 

  698. 

  699.     /*处理结果的执行状态*/
    700. 

  700.     var isSolve = {
    701. 

  701.         solved : [],
    702. 

  702.         noSolved : [],
    703. 

  703.         renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
    704. 

  704.         maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
    705. 

  705.         reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
    706. 

  706.         backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
    707. 

  707.         noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
    708. 

  708.     }
    709. 

  709. 

  710.     /*处理结果的变更状态  产品列表表头信息*/
    711. 

  711.     var isSolveTitleMsg = {
    712. 

  712.         solved : [[],[]],
    713. 

  713.         noSolved : [[],[]],
    714. 

  714.         renewed : [["退回产品","退回产品颜色","退回产品配件"],["更换产品","更换产品颜色","更换产品配件"]],
    715. 

  715.         maintain : [["需要维修的产品","需要维修的产品颜色","需要维修的产品配件"],["维修产品","维修产品颜色","维修产品配件"]],
    716. 

  716.         reissue : [["补发产品","补发产品颜色","补发产品配件"],[]],
    717. 

  717.         backGoods : [["退回产品","退回产品颜色","退回产品配件"],[]],
    718. 

  718.         noReasonBack : [["退回产品","退回产品颜色","退回产品配件"],[]]
    719. 

  719.     }
    720. 

  720. 

  721.     /*个人id*/
    722. 

  722.     var adminId = 0;
    723. 

  723. 

  724.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    725. 

  725.     var allCustomerInfoType;
    726. 

  726. 

  727.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    728. 

  728.     var allCustomerType = 1;
    729. 

  729.     var allCustomerTypeName = ["已解决","未解决","换新","维修","补发","退货","无理由退货"];
    730. 

  730. 

  731.     /*  寄回地址的id */
    732. 

  732.     var complaint_questionId = 5;
    733. 

  733. 

  734.     /* 用于判断是否第一次初始化省市区-- 只在选择类型为售后时使用 */
    735. 

  735.     var isInitAddress = 0;
    736. 

  736. 

  737.     /*初始化页面参数*/
    738. 

  738.     $(function () {
    739. 

  739.         /* 初始化单选框样式 */
    740. 

  740.         //initCheck();
    741. 

  741. 

  742.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    743. 

  743.         initProduceType();
    744. 

  744. 

  745.         /*初始化问题分类*/
    746. 

  746.         initComplaintTypeInfo();
    747. 

  747. 

  748.         /*初始化客服*/
    749. 

  749.         initSysAdmin();
    750. 

  750. 

  751.         /*初始化回访客服*/
    752. 

  752.         initVisitSysAdmin();
    753. 

  753. 

  754.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    755. 

  755.         initProcessResult(3);
    756. 

  756. 

  757.         /*监听来源入口选择事件*/
    758. 

  758.         $("input[name='customerSourceType']").change(function (){
    759. 

  759.             var type = parseInt($(this).val());
    760. 

  760.             if(type == 3){
    761. 

  761.                 $("#customerSourceOld").show();
    762. 

  762.             }else{
    763. 

  763.                 $("#customerSourceOld").hide();
    764. 

  764.             }
    765. 

  765.         })
    766. 

  766. 

  767.         /*监听客诉类型选择事件*/
    768. 

  768.         $("input[name='customerCounselType']").change(function (){
    769. 

  769.             allCustomerInfoType = parseInt($(this).val());
    770. 

  770.             if(allCustomerInfoType == 1){
    771. 

  771.                 $("#customer-process-1").iCheck('check');  //设置已解决
    772. 

  772.                 allCustomerType = 1;
    773. 

  773.             }else{
    774. 

  774.                 $("#customer-process-3").iCheck('check');  //设置换新
    775. 

  775.                 allCustomerType =3;
    776. 

  776.             }
    777. 

  777.             initProcessResult(allCustomerType);
    778. 

  778.         })
    779. 

  779. 

  780.         /*监听处理结果选择事件*/
    781. 

  781.         $("[name='customerIsSolve']").change(function(){
    782. 

  782.             initProcessResult(parseInt($(this).val()));
    783. 

  783.         })
    784. 

  784. 

  785.         /*监听问题类型 选择事件*/
    786. 

  786.         $("[name='complaintId']").change(function(){
    787. 

  787.             initComplaintSmallClassInfo($(this).val());
    788. 

  788.         })
    789. 

  789. 

  790.         /*监听问题关键字搜索*/
    791. 

  791.         $(document).on('click', '#search_button', function() {
    792. 

  792.             initComplaintQuestionInfo("p");
    793. 

  793.         });
    794. 

  794. 

  795.         /*搜索订单事件*/
    796. 

  796.         $(document).on('click', '#selectOrder', function() {
    797. 

  797.             selectOrder();
    798. 

  798.         });
    799. 

  799. 

  800.         /*监听省选择事件*/
    801. 

  801.         $(document).on('change', '#province', function() {
    802. 

  802.             var proId = $("#province").val();
    803. 

  803.             var cityId = setCity("",proId,2)
    804. 

  804.             setDistrict("",cityId,2)
    805. 

  805.         });
    806. 

  806. 

  807.         /*监听市选择事件*/
    808. 

  808.         $(document).on('change', '#city', function() {
    809. 

  809.             var city = $("#city").val();
    810. 

  810.             setDistrict("",city,2)
    811. 

  811.         });
    812. 

  812. 

  813.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    814. 

  814.        initVisitEvent();
    815. 

  815. 

  816. 

  817.         /*监听回访选择客服的选择事件*/
    818. 

  818.         $(document).on('change', '#visitAdminId', function() {
    819. 

  819.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    820. 

  820.             var visitAdminId = $("#visitAdminId").val();
    821. 

  821.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    822. 

  822.                 showVisitMsg(1);
    823. 

  823.             }else{
    824. 

  824.                 showVisitMsg(2,visitAdminName);
    825. 

  825.             }
    826. 

  826.         });
    827. 

  827. 

  828.         /* 监听TDS收集--地址选择 */
    829. 

  829.         $(document).on('change', '#TDSArea', function() {
    830. 

  830.             setTDSCollect();
    831. 

  831.         });
    832. 

  832.         /*实时监听文本框-- TDS进水*/
    833. 

  833. //        document.getElementById("customerInTDS").addEventListener("input", function(){
    834. 

  834. //            setTDSCollect();
    835. 

  835. //        });
    836. 

  836.         /*实时监听文本框-- TDS出水*/
    837. 

  837. //        document.getElementById("customerOutTDS").addEventListener("input", function(){
    838. 

  838. //            setTDSCollect();
    839. 

  839. //        });
    840. 

  840. 

  841.         /* 监听手机号 失去焦点时  将其他手机号码未填的 */
    842. 

  842.         $(".associated-phone").blur(function (){
    843. 

  843.             var phone = $(this).val();
    844. 

  844.             $(".associated-phone").each(function(){
    845. 

  845.                 var ph = $(this).val();
    846. 

  846.                 if(ph == null || ph == "" || typeof(ph) == undefined ){
    847. 

  847.                     $(this).val(phone);
    848. 

  848.                 }
    849. 

  849.             })
    850. 

  850.         })
    851. 

  851. 

  852.     })
    853. 

  853. 

  854.     /*用于初始化回访信息的展示*/
    855. 

  855.     function initVisitEvent(){
    856. 

  856.         $("input[name='customerIsVisit']").change(function (){
    857. 

  857.             if($(this).val() == 2){
    858. 

  858.                 $("#needToVisit").css("display","block");
    859. 

  859.             }else{
    860. 

  860.                 $("#needToVisit").css("display","none");
    861. 

  861.             }
    862. 

  862.         })
    863. 

  863.     }
    864. 

  864. 

  865.     /*关闭qa*/
    866. 

  866.     function closeQA(){
    867. 

  867.         $(".dalog-ask").hide(); //隐藏qa
    868. 

  868.     }
    869. 

  869. 

  870.     /*初始化单选框样式*/
    871. 

  871.     function initCheck(){
    872. 

  872.         $('.skin-minimal input').iCheck({
    873. 

  873.             checkboxClass: 'icheckbox-blue',
    874. 

  874.             radioClass: 'iradio-blue',
    875. 

  875.             increaseArea: '20%'
    876. 

  876.         });
    877. 

  877.     }
    878. 

  878. 

  879.     /*初始化单选框样式*/
    880. 

  880.     function initCheckByNode(node){
    881. 

  881.         node.iCheck({
    882. 

  882.             checkboxClass: 'icheckbox-blue',
    883. 

  883.             radioClass: 'iradio-blue',
    884. 

  884.             increaseArea: '20%'
    885. 

  885.         });
    886. 

  886.     }
    887. 

  887. 

  888.     /*
    889. 

  889.     * type 1:不需要回访  2：需要回访
    890. 

  890.     * */
    891. 

  891.     function visitByType(type){
    892. 

  892.         if(1 == type){  //不需要回访
    893. 

  893.             $("#customer-visit-2").iCheck('check');  //设置不需要回访
    894. 

  894.             $("#needToVisit").css("display","none");
    895. 

  895.         }else{
    896. 

  896.             $("#customer-visit-1").iCheck('check');  //设置需要回访
    897. 

  897.             $("#needToVisit").css("display","block");
    898. 

  898.         }
    899. 

  899.         initVisitEvent();
    900. 

  900.     }
    901. 

  901. 

  902.     /*初始化客服*/
    903. 

  903.     var sysAminList;
    904. 

  904.     function initSysAdmin() {
    905. 

  905.         sysAminList = getSysAdmin();
    906. 

  906.         var html = "";
    907. 

  907.         for(var i=0;i<sysAminList.length;i++){
    908. 

  908.             var adminList = sysAminList[i];
    909. 

  909.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    910. 

  910.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'（我）</option>';
    911. 

  911.             }else{
    912. 

  912.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    913. 

  913.             }
    914. 

  914.         }
    915. 

  915.         $("#adminId").html(html);
    916. 

  916.     }
    917. 

  917. 

  918.     /*初始化回访客服的选择*/
    919. 

  919.     function initVisitSysAdmin(){
    920. 

  920.         var html = "";
    921. 

  921.         var flag = false;
    922. 

  922.         for(var i=0;i<sysAminList.length;i++){
    923. 

  923.             var adminList = sysAminList[i];
    924. 

  924.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    925. 

  925.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'（我）</option>';
    926. 

  926.                 flag = true;
    927. 

  927.             }else{
    928. 

  928.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    929. 

  929.             }
    930. 

  930.         }
    931. 

  931.         $("#visitAdminId").html(html);
    932. 

  932.         if(flag){
    933. 

  933.             showVisitMsg(1);
    934. 

  934.         }
    935. 

  935.     }
    936. 

  936. 

  937.     /**
    938. 

  938.      * 用于显示回访指派任务提示信息
    939. 

  939.      * 1 ：自己
    940. 

  940.      * 2 ：其他人
    941. 

  941.      */
    942. 

  942.     function showVisitMsg(type,adminName) {
    943. 

  943.         if(type == 1){
    944. 

  944.             $("#visitAdminIdMsg").html("您将为自己指定一个回访任务");
    945. 

  945.         }else{
    946. 

  946.             $("#visitAdminIdMsg").html("您将为"+ adminName +"指定一个回访任务");
    947. 

  947.         }
    948. 

  948.     }
    949. 

  949. 

  950.     /*获取客服*/
    951. 

  951.     var sysAminList;
    952. 

  952.     function getSysAdmin(){
    953. 

  953.         if(sysAminList != null && sysAminList.length > 0){
    954. 

  954.             return sysAminList
    955. 

  955.         }
    956. 

  956.         $.ajax({
    957. 

  957.             type: "POST",
    958. 

  958.             data: {
    959. 

  959.             },
    960. 

  960.             url: "${path}/admin/customer/select_sys_admin",
    961. 

  961.             async: false,
    962. 

  962.             success: function(data){
    963. 

  963.                 if (data.returnCode == 200) {
    964. 

  964.                     sysAminList = data.returnMsg.adminList;
    965. 

  965.                     adminId = data.returnMsg.adminId;
    966. 

  966.                 }
    967. 

  967.             },
    968. 

  968.             error: function(XmlHttpRequest, textStatus, errorThrown){
    969. 

  969.             }
    970. 

  970.         });
    971. 

  971.         return sysAminList;
    972. 

  972.     }
    973. 

  973. 

  974.     /*初始化产品类型 --  客诉头部的产品类型单选*/
    975. 

  975.     function initProduceType(){
    976. 

  976.         var html = "";
    977. 

  977.         $.ajax({
    978. 

  978.             type: "POST",
    979. 

  979.             data: {
    980. 

  980.             },
    981. 

  981.             url: "${path}/admin/customer/select_produce_type",
    982. 

  982.             async: false,
    983. 

  983.             success: function(data){
    984. 

  984.                 if (data.returnCode == 200) {
    985. 

  985.                     var check = "checked";
    986. 

  986.                     for(var i=0;i<data.returnMsg.productTypeList.length;i++){
    987. 

  987.                         var produce = data.returnMsg.productTypeList[i];
    988. 

  988.                         html += ' <div class="radio-box">' +
    989. 

  989.                                 '<input type="radio" id="produce-type-'+ i +'" name="typeId" typeCompany="'+ produce.typeCompany +'"  datatype="*" value="'+ produce.typeId +'"  '+ check +' nullmsg="请选择产品类型！" >' +
    990. 

  990.                                 ' <label for="produce-type-'+ i +'">'+ produce.typeName +'</label>' +
    991. 

  991.                                 ' </div>';
    992. 

  992.                         check = "";
    993. 

  993.                     }
    994. 

  994.                 }else{
    995. 

  995.                     html = '';
    996. 

  996.                 }
    997. 

  997.             },
    998. 

  998.             error: function(XmlHttpRequest, textStatus, errorThrown){
    999. 

  999.             }
    1000. 

  1000.         });
    1001. 

  1001.         $("#produceTypeHtml").html(html);
    1002. 

  1002.         initCheck();
    1003. 

  1003.     }
    1004. 

  1004. 

  1005.     /**
    1006. 

  1006.      * 选择处理结果-- 默认选择已解决
    1007. 

  1007.      * type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货
    1008. 

  1008.      */
    1009. 

  1009.     function initProcessResult(type){
    1010. 

  1010. 

  1011.         if(type == null || type == ""){
    1012. 

  1012.             type = 1;
    1013. 

  1013.         }
    1014. 

  1014. 

  1015.         allCustomerType = type;
    1016. 

  1016. 

  1017.         if(allCustomerInfoType == null || allCustomerInfoType == ""){
    1018. 

  1018.             allCustomerInfoType = $("input[name='customerCounselType']:checked").val();
    1019. 

  1019.         }
    1020. 

  1020. 

  1021.         var statusHtml = '<li><span class="arrow"></span><div class="number">status_index</div><div>status_html</div></li>';
    1022. 

  1022.         var resultHtml = '';
    1023. 

  1023.         var result = {};
    1024. 

  1024.         var resultProductTableTitle = {};
    1025. 

  1025. 

  1026.         $("#solved").show(); //已解决
    1027. 

  1027.         $("#noSolved").show();//未解决
    1028. 

  1028.         if(allCustomerInfoType == 1){  //售前
    1029. 

  1029.             $("#renewed").hide();
    1030. 

  1030.             $("#maintain").hide();
    1031. 

  1031.             $("#reissue").hide();
    1032. 

  1032.             $("#backGoods").hide();
    1033. 

  1033.             $("#noReasonBack").hide();
    1034. 

  1034. 

  1035.             switch(type)
    1036. 

  1036.             {
    1037. 

  1037.                 case 1:
    1038. 

  1038.                     otherHied();
    1039. 

  1039.                     visitByType(1);
    1040. 

  1040.                     break;
    1041. 

  1041.                 case 2:
    1042. 

  1042.                     otherHied();
    1043. 

  1043.                     visitByType(2);
    1044. 

  1044.                     break;
    1045. 

  1045.                 default:
    1046. 

  1046.                     break;
    1047. 

  1047.             }
    1048. 

  1048.         }else if(allCustomerInfoType == 2){ //售后
    1049. 

  1049. 

  1050.             if(!isInitSendAddressSms){
    1051. 

  1051.                 initComplaintQuestionInfo("m");
    1052. 

  1052.                 isInitSendAddressSms = true;
    1053. 

  1053.             }
    1054. 

  1054. 

  1055.             /* 在选择售后类型是，直接初始化省市区，使用isInitAddress 变量来判断 */
    1056. 

  1056.             if(isInitAddress == 0){
    1057. 

  1057.                 var proId = setPro(null,2);
    1058. 

  1058.                 var cityId = setCity(null,proId,2);
    1059. 

  1059.                 setDistrict(null,cityId,2);
    1060. 

  1060.                 isInitAddress = 1;
    1061. 

  1061.             }
    1062. 

  1062. 

  1063.             $("#renewed").show();
    1064. 

  1064.             $("#maintain").show();
    1065. 

  1065.             $("#reissue").show();
    1066. 

  1066.             $("#backGoods").show();
    1067. 

  1067.             $("#noReasonBack").show();
    1068. 

  1068.             switch(type)
    1069. 

  1069.             {
    1070. 

  1070.                 case 1:
    1071. 

  1071.                     otherHied();
    1072. 

  1072.                     visitByType(1);
    1073. 

  1073.                     break;
    1074. 

  1074.                 case 2:
    1075. 

  1075.                     otherHied();
    1076. 

  1076.                     visitByType(2); //需要回访
    1077. 

  1077.                     break;
    1078. 

  1078.                 case 3: //换新
    1079. 

  1079.                     result = isSolve.renewed;
    1080. 

  1080.                     resultProductTableTitle = isSolveTitleMsg.renewed;
    1081. 

  1081.                     $("#relationProduct").html("换新产品");
    1082. 

  1082.                     $("#processResultStatus").show();
    1083. 

  1083.                     $("#orderHead").show();
    1084. 

  1084.                     $("#order").show();
    1085. 

  1085.                     $("#recipientInfo").show();
    1086. 

  1086.                     $("#recipientInfoTitle").show();
    1087. 

  1087.                     $("#recipientAddress").show();
    1088. 

  1088.                     $("#recipientAddressText").show();
    1089. 

  1089.                     $("#renewedProduct").show();
    1090. 

  1090.                     $("#TDScollect").show();
    1091. 

  1091.                     $("#TDScollectShow").show();
    1092. 

  1092.                     $("#sendAddressInfo").show();
    1093. 

  1093.                     $("#sendAddressByPhone").show();
    1094. 

  1094.                     $("#updateProduct").hide(); //换新产品
    1095. 

  1095.                     $("#postageAccount").show();    //邮费转账账户
    1096. 

  1096.                     visitByType(2); //需要回访
    1097. 

  1097.                     break;
    1098. 

  1098.                 case 4: //维修
    1099. 

  1099.                     result = isSolve.maintain;
    1100. 

  1100.                     resultProductTableTitle = isSolveTitleMsg.maintain;
    1101. 

  1101.                     $("#relationProduct").html("维修产品");
    1102. 

  1102.                     $("#processResultStatus").show();
    1103. 

  1103.                     $("#orderHead").show();
    1104. 

  1104.                     $("#order").show();
    1105. 

  1105.                     $("#recipientInfo").show();
    1106. 

  1106.                     $("#recipientInfoTitle").show();
    1107. 

  1107.                     $("#recipientAddress").show();
    1108. 

  1108.                     $("#recipientAddressText").show();
    1109. 

  1109.                     $("#renewedProduct").show();
    1110. 

  1110.                     $("#TDScollect").show();
    1111. 

  1111.                     $("#TDScollectShow").show();
    1112. 

  1112.                     $("#sendAddressInfo").show();
    1113. 

  1113.                     $("#sendAddressByPhone").show();
    1114. 

  1114.                     $("#updateProduct").hide();//维修产品
    1115. 

  1115.                     $("#postageAccount").show();    //邮费转账账户
    1116. 

  1116.                     visitByType(2); //需要回访
    1117. 

  1117.                     break;
    1118. 

  1118.                 case 5://补发
    1119. 

  1119.                     result = isSolve.reissue;
    1120. 

  1120.                     resultProductTableTitle = isSolveTitleMsg.reissue;
    1121. 

  1121.                     $("#relationProduct").html("补发产品");
    1122. 

  1122.                     $("#processResultStatus").show();
    1123. 

  1123.                     $("#orderHead").show();
    1124. 

  1124.                     $("#order").show();
    1125. 

  1125.                     $("#recipientInfo").show();
    1126. 

  1126.                     $("#recipientInfoTitle").show();
    1127. 

  1127.                     $("#recipientAddress").show();
    1128. 

  1128.                     $("#recipientAddressText").show();
    1129. 

  1129.                     $("#renewedProduct").show();
    1130. 

  1130.                     $("#TDScollect").show();
    1131. 

  1131.                     $("#TDScollectShow").show();
    1132. 

  1132.                     $("#sendAddressInfo").hide();
    1133. 

  1133.                     $("#sendAddressByPhone").hide();
    1134. 

  1134.                     $("#updateProduct").hide();
    1135. 

  1135.                     $("#postageAccount").hide();    //邮费转账账户 -- 隐藏
    1136. 

  1136.                     visitByType(2); //需要回访
    1137. 

  1137.                     break;
    1138. 

  1138.                 case 6: //退货
    1139. 

  1139.                     result = isSolve.backGoods;
    1140. 

  1140.                     resultProductTableTitle = isSolveTitleMsg.backGoods;
    1141. 

  1141.                     $("#relationProduct").html("退货产品");
    1142. 

  1142.                     $("#processResultStatus").show();
    1143. 

  1143.                     $("#orderHead").show();
    1144. 

  1144.                     $("#order").show();
    1145. 

  1145.                     $("#recipientInfo").show();
    1146. 

  1146.                     $("#recipientInfoTitle").show();
    1147. 

  1147.                     $("#recipientAddress").show();
    1148. 

  1148.                     $("#recipientAddressText").show();
    1149. 

  1149.                     $("#renewedProduct").show();
    1150. 

  1150.                     $("#TDScollect").show();
    1151. 

  1151.                     $("#TDScollectShow").show();
    1152. 

  1152.                     $("#sendAddressInfo").show();
    1153. 

  1153.                     $("#sendAddressByPhone").show();
    1154. 

  1154.                     $("#updateProduct").hide();
    1155. 

  1155.                     $("#postageAccount").show();    //邮费转账账户
    1156. 

  1156.                     visitByType(2); //需要回访
    1157. 

  1157.                     break;
    1158. 

  1158.                 case 7://无理由退货
    1159. 

  1159.                     result = isSolve.noReasonBack;
    1160. 

  1160.                     resultProductTableTitle = isSolveTitleMsg.noReasonBack;
    1161. 

  1161.                     $("#relationProduct").html("退货产品");
    1162. 

  1162.                     $("#processResultStatus").show();
    1163. 

  1163.                     $("#orderHead").show();
    1164. 

  1164.                     $("#order").show();
    1165. 

  1165.                     $("#recipientInfo").show();
    1166. 

  1166.                     $("#recipientInfoTitle").show();
    1167. 

  1167.                     $("#recipientAddress").show();
    1168. 

  1168.                     $("#recipientAddressText").show();
    1169. 

  1169.                     $("#renewedProduct").show();
    1170. 

  1170.                     $("#TDScollect").show();
    1171. 

  1171.                     $("#TDScollectShow").show();
    1172. 

  1172.                     $("#sendAddressInfo").show();
    1173. 

  1173.                     $("#sendAddressByPhone").show();
    1174. 

  1174.                     $("#updateProduct").hide();
    1175. 

  1175.                     $("#postageAccount").show();    //邮费转账账户
    1176. 

  1176.                     visitByType(2); //需要回访
    1177. 

  1177.                     break;
    1178. 

  1178.                 default:
    1179. 

  1179.                     break;
    1180. 

  1180.             }
    1181. 

  1181.         }
    1182. 

  1182.         for(var i=0;i< result.length;i++){
    1183. 

  1183.             var html = statusHtml.replace("status_index",i+1);
    1184. 

  1184.             html = html.replace("status_html",result[i]);
    1185. 

  1185.             resultHtml += html;
    1186. 

  1186.         }
    1187. 

  1187. 

  1188.         if(resultProductTableTitle != null && resultProductTableTitle.length > 0){
    1189. 

  1189.             /* 根据处理类型来切换 产品列表的列名称 */
    1190. 

  1190.             for(var i=0;i<resultProductTableTitle[0].length;i++){
    1191. 

  1191.                 $("#table1").find("th").eq(i).html(resultProductTableTitle[0][i]);
    1192. 

  1192.             }
    1193. 

  1193.             for(var i=0;i<resultProductTableTitle[1].length;i++){
    1194. 

  1194.                 $("#table2").find("th").eq(i).html(resultProductTableTitle[1][i]);
    1195. 

  1195.             }
    1196. 

  1196.         }
    1197. 

  1197. 

  1198.         $("#processResultStatus").html(resultHtml);
    1199. 

  1199.     }
    1200. 

  1200. 

  1201.     /*已解决|未解决 */
    1202. 

  1202.     function otherHied(){
    1203. 

  1203.         $("#processResultStatus").hide();   //处理结果的执行状态  已解决未解决没有该信息
    1204. 

  1204.         $("#orderHead").hide();
    1205. 

  1205.         $("#order").hide();
    1206. 

  1206.         $("#recipientInfo").hide();
    1207. 

  1207.         $("#recipientInfoTitle").hide();
    1208. 

  1208.         $("#recipientAddress").hide();
    1209. 

  1209.         $("#recipientAddressText").hide();
    1210. 

  1210.         $("#renewedProduct").hide();
    1211. 

  1211.         $("#TDScollect").hide();
    1212. 

  1212.         $("#TDScollectShow").hide();
    1213. 

  1213.         $("#sendAddressInfo").hide();
    1214. 

  1214.         $("#sendAddressByPhone").hide();
    1215. 

  1215.         $("#updateProduct").hide();
    1216. 

  1216.     }
    1217. 

  1217. 

  1218.     /*初始化问题大类*/
    1219. 

  1219.     function initComplaintTypeInfo() {
    1220. 

  1220.         //默认为售前咨询
    1221. 

  1221.         //var customerCounselTypeOverall = allCustomerInfoType;
    1222. 

  1222.         var customerCounselTypeOverall = null;
    1223. 

  1223.         $.ajax({
    1224. 

  1224.             type: "POST",
    1225. 

  1225.             data: {
    1226. 

  1226.                 complaintConsultingType : customerCounselTypeOverall
    1227. 

  1227.             },
    1228. 

  1228.             url: "${path}/admin/complaintQuestion/list_complaintType",
    1229. 

  1229.             async: true,
    1230. 

  1230.             success: function(data){
    1231. 

  1231.                 var html = '<option value="">请选择问题分类</option>';
    1232. 

  1232.                 var id;
    1233. 

  1233.                 if (data.returnCode == 200) {
    1234. 

  1234.                     for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
    1235. 

  1235.                         var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
    1236. 

  1236.                         if(i == 0 ){
    1237. 

  1237.                             id = complaintTypeInfo.complaintId;
    1238. 

  1238.                         }
    1239. 

  1239.                         html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
    1240. 

  1240.                     }
    1241. 

  1241.                 }else{
    1242. 

  1242.                     html = '';
    1243. 

  1243.                 }
    1244. 

  1244.                 $("[name='complaintId']").html(html);
    1245. 

  1245.             },
    1246. 

  1246.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1247. 

  1247.             }
    1248. 

  1248.         });
    1249. 

  1249.     }
    1250. 

  1250. 

  1251.     /*显示小类*/
    1252. 

  1252.     function initComplaintSmallClassInfo(complaintId){
    1253. 

  1253.         if(complaintId == null || complaintId == ""){
    1254. 

  1254.             var html = '<option value="">请选择问题小类</option>';
    1255. 

  1255.             $("[name='smallClassId']").html(html);
    1256. 

  1256.         }else{
    1257. 

  1257.             $.ajax({
    1258. 

  1258.                 type: "POST",
    1259. 

  1259.                 data: {
    1260. 

  1260.                     complaintId : complaintId
    1261. 

  1261.                 },
    1262. 

  1262.                 url: "${path}/admin/complaintQuestion/list_complaintSmallClass",
    1263. 

  1263.                 async: true,
    1264. 

  1264.                 success: function(data){
    1265. 

  1265.                     var html = '<option value="">请选择问题小类</option>';
    1266. 

  1266.                     if (data.returnCode == 200) {
    1267. 

  1267.                         for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
    1268. 

  1268.                             var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
    1269. 

  1269.                             html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
    1270. 

  1270.                         }
    1271. 

  1271.                     }else{
    1272. 

  1272.                         html = '';
    1273. 

  1273.                     }
    1274. 

  1274.                     $("[name='smallClassId']").html(html);
    1275. 

  1275.                 },
    1276. 

  1276.                 error: function(XmlHttpRequest, textStatus, errorThrown){
    1277. 

  1277.                 }
    1278. 

  1278.             });
    1279. 

  1279.         }
    1280. 

  1280.     }
    1281. 

  1281. 

  1282. 

  1283.     /**
    1284. 

  1284.      * 搜索QA 显示
    1285. 

  1285.      * type  p:问题qa;  m:邮寄qa
    1286. 

  1286.      */
    1287. 

  1287.     function initComplaintQuestionInfo(type){
    1288. 

  1288.         var complaintId;
    1289. 

  1289.         var smallClassId;
    1290. 

  1290.         var questionName;
    1291. 

  1291.         var customerCounselType;
    1292. 

  1292.         var questionId;
    1293. 

  1293.         if(type == "p"){
    1294. 

  1294.             complaintId = $("[name='complaintId']").val();
    1295. 

  1295.             smallClassId = $("[name='smallClassId']").val();
    1296. 

  1296.             questionName = $("[name='questionIdMsg']").val();
    1297. 

  1297.             customerCounselType = $("[name='customerCounselType']:checked").val();
    1298. 

  1298.         }else if(type == "m"){
    1299. 

  1299.             questionId = complaint_questionId;
    1300. 

  1300.         }
    1301. 

  1301. 

  1302.         $.ajax({
    1303. 

  1303.             type: "POST",
    1304. 

  1304.             data: {
    1305. 

  1305.                 complaintId : complaintId,
    1306. 

  1306.                 smallClassId : smallClassId,
    1307. 

  1307.                 questionName : questionName,
    1308. 

  1308.                 /*complaintType : customerCounselType,*/
    1309. 

  1309.                 questionId : questionId
    1310. 

  1310.             },
    1311. 

  1311.             url: "${path}/admin/complaintQuestion/list_complaintQuestion",
    1312. 

  1312.             async: false,
    1313. 

  1313.             success: function(data){
    1314. 

  1314.                 if(type == "p"){
    1315. 

  1315.                     var html = "";
    1316. 

  1316.                     if (data.returnCode == 200) {
    1317. 

  1317.                         for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
    1318. 

  1318.                             var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
    1319. 

  1319.                             //html += '<li class="ask">'+ complaintQuestion.questionName +'' +
    1320. 

  1320.                             //        '</li>' +
    1321. 

  1321.                             //        '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span><input class="quesId" type="hidden" value="'+ complaintQuestion.questionId +'"></li>';
    1322. 

  1322.                             html += '' +
    1323. 

  1323.                                     '<li class="answer" style="height: 20px;overflow: hidden;border-bottom: 1px solid #ddd;"><span>'+ complaintQuestion.questionName +'</span>' +
    1324. 

  1324.                                     '<input class="quesId" type="hidden" value="'+ complaintQuestion.questionId +'">' +
    1325. 

  1325.                                     '<div id="questionProfile" style="display: block">'+ complaintQuestion.questionProfile +'</div>' +
    1326. 

  1326.                                     '</li>';
    1327. 

  1327.                         }
    1328. 

  1328.                     }else{
    1329. 

  1329.                         html = '<span style="font-size: 12px; margin-top: 10px; display: block;">未搜索到QA信息，请更换关键字或者直接录入到系统!</span>';
    1330. 

  1330.                     }
    1331. 

  1331.                     $("#question").html(html);
    1332. 

  1332.                     $(".dalog-ask").show();
    1333. 

  1333.                 }else if(type == "m"){
    1334. 

  1334.                     var msg = "";
    1335. 

  1335.                     if (data.returnCode == 200) {
    1336. 

  1336.                         msg = data.returnMsg.complaintQuestionInfoList[0].questionProfile;
    1337. 

  1337.                     }
    1338. 

  1338.                     addSmsMsg(msg);
    1339. 

  1339.                 }
    1340. 

  1340.             },
    1341. 

  1341.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1342. 

  1342.             }
    1343. 

  1343.         });
    1344. 

  1344.     }
    1345. 

  1345. 

  1346.     /*添加邮寄信息*/
    1347. 

  1347.     function addSmsMsg(msg){
    1348. 

  1348.         sendAddressSms.addListener("ready", function () {
    1349. 

  1349.             // editor准备好之后才可以使用
    1350. 

  1350.             sendAddressSms.setContent(msg);
    1351. 

  1351. 

  1352.         });
    1353. 

  1353.     }
    1354. 

  1354. 

  1355.     /**
    1356. 

  1356.      * 发送短信
    1357. 

  1357.      * @param type 类型: "problem" 问题处理;  mailAddress:邮寄地址;
    1358. 

  1358.      * @param node   返回结果显示节点
    1359. 

  1359.      */
    1360. 

  1360.     function sendPhone(type,node){
    1361. 

  1361.         var index = layer.load(1, {
    1362. 

  1362.             shade: [0.5,'#fff'] //0.1透明度的白色背景
    1363. 

  1363.         });
    1364. 

  1364. 

  1365.         var desc = "";
    1366. 

  1366.         var phone = "";
    1367. 

  1367.         var questionId = "";
    1368. 

  1368.         var describeTitle = "";
    1369. 

  1369.         var smallClassId = "";  /* 客诉问题类型小类id */
    1370. 

  1370.         var typeCompany = parseInt($("input:radio[name='typeId']:checked").attr("typeCompany"));
    1371. 

  1371.         if(type == "p"){
    1372. 

  1372.             phone = $("#p-phone").val();
    1373. 

  1373.             questionId = $("#questionId").val();
    1374. 

  1374.             describeTitle = $("#describeTitle").val();
    1375. 

  1375.             desc = UE.getEditor('describeContentText').getContent();
    1376. 

  1376.             smallClassId = $("#smallClassId").val();
    1377. 

  1377.             if(smallClassId == null || smallClassId == "" ){
    1378. 

  1378.                 layer.close(index);
    1379. 

  1379.                 layer.msg("请选择问题分类！", {icon: 5, time: 3000});
    1380. 

  1380.                 return false;
    1381. 

  1381.             }
    1382. 

  1382.             if(describeTitle==null || describeTitle == ""){
    1383. 

  1383.                 layer.close(index);
    1384. 

  1384.                 layer.msg("请填写问题标题！", {icon: 5, time: 3000});
    1385. 

  1385.                 return false;
    1386. 

  1386.             }
    1387. 

  1387.             if(describeTitle.length > 50){
    1388. 

  1388.                 layer.close(index);
    1389. 

  1389.                 layer.msg("问题标题长度不能高于50个字符！", {icon: 5, time: 3000});
    1390. 

  1390.                 return false;
    1391. 

  1391.             }
    1392. 

  1392.             if(desc == null || desc == ""){
    1393. 

  1393.                 layer.close(index);
    1394. 

  1394.                 layer.msg("请填写问题回复！", {icon: 5, time: 3000});
    1395. 

  1395.                 return false;
    1396. 

  1396.             }
    1397. 

  1397.         }else if(type == "m"){
    1398. 

  1398.             phone = $("#m-phone").val();
    1399. 

  1399.             questionId = complaint_questionId;
    1400. 

  1400.             desc = UE.getEditor('sendAddressSms').getContent();
    1401. 

  1401. 

  1402.             if(desc == null || desc == ""){
    1403. 

  1403.                 layer.close(index);
    1404. 

  1404.                 layer.msg("请填写邮寄信息内容！", {icon: 5, time: 3000});
    1405. 

  1405.                 return false;
    1406. 

  1406.             }
    1407. 

  1407.         }else{
    1408. 

  1408.             layer.close(index);
    1409. 

  1409.             layer.msg("发送报错！", {icon: 5, time: 3000});
    1410. 

  1410.             return false;
    1411. 

  1411.         }
    1412. 

  1412. 

  1413.         var reg = /^(((13[0-9]{1})|(15[0-9]{1})|(18[0-9]{1}))+\d{8})$/;
    1414. 

  1414.         if(!reg.test(phone)){
    1415. 

  1415.             layer.close(index);
    1416. 

  1416.             layer.msg("请填写正确的手机号码！", {icon: 5, time: 3000});
    1417. 

  1417.             return false;
    1418. 

  1418.         }
    1419. 

  1419. 

  1420.         $.ajax({
    1421. 

  1421.             type: "POST",
    1422. 

  1422.             data: {
    1423. 

  1423.                 type : type,
    1424. 

  1424.                 typeCompany : typeCompany,
    1425. 

  1425.                 phone : phone,
    1426. 

  1426.                 questionId : questionId,
    1427. 

  1427.                 smallClassId : smallClassId,
    1428. 

  1428.                 questionName : describeTitle,
    1429. 

  1429.                 questionProfile : desc       //回复内容
    1430. 

  1430.             },
    1431. 

  1431.             url: "${path}/admin/customer/send_phone_sms",
    1432. 

  1432.             async: true,
    1433. 

  1433.             success: function(data){
    1434. 

  1434.                 if (data.returnCode == 200) {
    1435. 

  1435.                     if(type == "p"){
    1436. 

  1436.                         $("#p-msg").html(data.resultMsg);
    1437. 

  1437.                     }else  if(type == "m"){
    1438. 

  1438.                         $("#m-msg").html(data.resultMsg);
    1439. 

  1439.                     }
    1440. 

  1440.                 }else{
    1441. 

  1441.                     if(type == "p"){
    1442. 

  1442.                         $("#p-msg").html(data.resultMsg);
    1443. 

  1443.                     }else  if(type == "m"){
    1444. 

  1444.                         $("#m-msg").html(data.resultMsg);
    1445. 

  1445.                     }
    1446. 

  1446.                 }
    1447. 

  1447.                 layer.close(index);
    1448. 

  1448.             },
    1449. 

  1449.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1450. 

  1450.                 if(type == "p"){
    1451. 

  1451.                     $("#p-msg").html("发送短信失败!");
    1452. 

  1452.                 }else  if(type == "m"){
    1453. 

  1453.                     $("#m-msg").html("发送短信失败!");
    1454. 

  1454.                 }
    1455. 

  1455.                 layer.close(index);
    1456. 

  1456.             }
    1457. 

  1457.         });
    1458. 

  1458.     }
    1459. 

  1459. 

  1460.     /*保存QA问题*/
    1461. 

  1461.     function saveQuestion(){
    1462. 

  1462.         var index = layer.load(1, {
    1463. 

  1463.             shade: [0.5,'#fff'] //0.1透明度的白色背景
    1464. 

  1464.         });
    1465. 

  1465.         var desc = "";
    1466. 

  1466.         var questionId = "";
    1467. 

  1467.         var describeTitle = "";
    1468. 

  1468.         var smallClassId = "";  /* 客诉问题类型小类id */
    1469. 

  1469. 

  1470.         questionId = $("#questionId").val();
    1471. 

  1471.         describeTitle = $("#describeTitle").val();
    1472. 

  1472.         desc = UE.getEditor('describeContentText').getContent();
    1473. 

  1473.         smallClassId = $("#smallClassId").val();
    1474. 

  1474.         if((smallClassId == null || smallClassId == "") && (questionId == null || questionId == "") ){
    1475. 

  1475.             layer.close(index);
    1476. 

  1476.             layer.msg("请选择问题分类!", {icon: 5, time: 3000});
    1477. 

  1477.             return false;
    1478. 

  1478.         }
    1479. 

  1479.         if(describeTitle==null || describeTitle == ""){
    1480. 

  1480.             layer.close(index);
    1481. 

  1481.             layer.msg("请填写问题标题!", {icon: 5, time: 3000});
    1482. 

  1482.             return false;
    1483. 

  1483.         }
    1484. 

  1484.         if(desc == null || desc == ""){
    1485. 

  1485.             layer.close(index);
    1486. 

  1486.             layer.msg("请填写问题回复!", {icon: 5, time: 3000});
    1487. 

  1487.             return false;
    1488. 

  1488.         }
    1489. 

  1489. 

  1490.         $.ajax({
    1491. 

  1491.             type: "POST",
    1492. 

  1492.             data: {
    1493. 

  1493.                 questionId : questionId,
    1494. 

  1494.                 smallClassId : smallClassId,
    1495. 

  1495.                 questionName : describeTitle,
    1496. 

  1496.                 questionProfile : desc       //回复内容
    1497. 

  1497.             },
    1498. 

  1498.             url: "${path}/admin/complaintQuestion/save_question",
    1499. 

  1499.             async: true,
    1500. 

  1500.             success: function(data){
    1501. 

  1501.                 if (data.returnCode == 200) {
    1502. 

  1502.                     $("#questionId").val(data.returnMsg.questionId);
    1503. 

  1503.                     layer.msg(data.resultMsg, {icon: 1, time: 3000});
    1504. 

  1504.                 }else{
    1505. 

  1505.                     layer.msg(data.resultMsg, {icon: 5, time: 3000});
    1506. 

  1506.                 }
    1507. 

  1507.                 layer.close(index);
    1508. 

  1508.             },
    1509. 

  1509.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1510. 

  1510.                 layer.close(index);
    1511. 

  1511.             }
    1512. 

  1512.         });
    1513. 

  1513.     }
    1514. 

  1514. 

  1515.     /***
    1516. 

  1516.      * 打开搜索订单框
    1517. 

  1517.      */
    1518. 

  1518.     function selectOrder(){
    1519. 

  1519.         layer_show("搜索订单","${path}/admin/customer/select_order","1000","500");
    1520. 

  1520.     }
    1521. 

  1521. 

  1522.     /**
    1523. 

  1523.      * 显示选择的订单
    1524. 

  1524.      */
    1525. 

  1525.     function setSelectOrder(orderId){
    1526. 

  1526.         if(orderId == null || orderId  == "" || typeof (orderId)=="undefined"){
    1527. 

  1527.             layer.msg("未选中订单", {icon: 5, time: 3000});
    1528. 

  1528.             return false
    1529. 

  1529.         }
    1530. 

  1530.         var html = '';
    1531. 

  1531.         var address = ''; //地址
    1532. 

  1532.         var orderItemList = {};
    1533. 

  1533.         var companyId = ''; //销售公司
    1534. 

  1534.         var storeId = '';  //店铺
    1535. 

  1535.         $.ajax({
    1536. 

  1536.             type: "POST",
    1537. 

  1537.             data: {
    1538. 

  1538.                 salesId : orderId
    1539. 

  1539.             },
    1540. 

  1540.             url: "${path}/admin/customer/select_salesOrder",
    1541. 

  1541.             async: false,
    1542. 

  1542.             success: function(data){
    1543. 

  1543.                 if (data.returnCode == 200) {
    1544. 

  1544.                     for(var i=0;i<data.returnMsg.salesOrderList.length;i++){
    1545. 

  1545.                         var salesOrder = data.returnMsg.salesOrderList[i];
    1546. 

  1546. 

  1547.                         companyId = salesOrder.salesCompanyId;
    1548. 

  1548.                         storeId = salesOrder.salesStoreId;
    1549. 

  1549. 

  1550.                         var productsHtml = '';
    1551. 

  1551.                         var salesOrderItem = salesOrder.salesOrderItemList;
    1552. 

  1552.                         orderItemList = salesOrder.salesOrderItemList;
    1553. 

  1553.                         for(var j=0;j<salesOrderItem.length;j++){
    1554. 

  1554.                             var item = salesOrderItem[j].itemProductName + "*" + salesOrderItem[j].itemNum;
    1555. 

  1555.                             if(j==0){
    1556. 

  1556.                                 productsHtml += item
    1557. 

  1557.                             }else{
    1558. 

  1558.                                 productsHtml += '<br>'+ item
    1559. 

  1559.                             }
    1560. 

  1560.                         }
    1561. 

  1561.                         var time = formatDate(new Date(salesOrder.salesCreateTime),"yyyy-MM-dd");
    1562. 

  1562.                         html += '' +
    1563. 

  1563.                                 ' <td style="text-align: center;">'+ convertUndefinedToEmpty(salesOrder.companyName) +'-'+ convertUndefinedToEmpty(salesOrder.storeName) +'</td>' +
    1564. 

  1564.                                 ' <td style="text-align: center;">'+ salesOrder.salesId +'</td>' +
    1565. 

  1565.                                 ' <td style="text-align: center;">'+ salesOrder.salesAddressName +'</td>' +
    1566. 

  1566.                                 ' <td style="text-align: center;">'+ salesOrder.salesAddressTel +'</td>' +
    1567. 

  1567.                                 ' <td style="text-align: center;">'+ salesOrder.salesAmount/100 +'</td>' +
    1568. 

  1568.                                 ' <td style="text-align: center;">'+ productsHtml +'</td>' +
    1569. 

  1569.                                 ' <td style="text-align: center;">'+ time +'</td>' +
    1570. 

  1570.                                 '';
    1571. 

  1571.                        //address = '<td colspan="1">收货地址</td><td colspan="6" class="td-manage text-c" >'+ salesOrder.salesAddressInfo +'&nbsp;&nbsp;&nbsp;&nbsp;<a style="color: #0a6999;text-decoration: underline;" href="javascript:void(0);" title="编辑" onclick="updateAdress()">修改地址</a></td>' ;
    1572. 

  1572.                         address = salesOrder.salesAddressInfo;
    1573. 

  1573. 

  1574.                         $("#sendName").val(salesOrder.salesAddressName); //收件人名称
    1575. 

  1575.                         $("#sendTel").val(salesOrder.salesAddressTel);  //收件人电话号码
    1576. 

  1576. 

  1577.                         $("#customerName").val(salesOrder.salesAddressName); //收件人名称
    1578. 

  1578.                         $("#customerTel").val(salesOrder.salesAddressTel);  //收件人电话号码
    1579. 

  1579.                     }
    1580. 

  1580.                    // $("#showOrderAddress").html(address);
    1581. 

  1581.                 }else{
    1582. 

  1582.                     html = '';
    1583. 

  1583.                 }
    1584. 

  1584.                 $("#showOrder").html(html);  //显示订单
    1585. 

  1585.             },
    1586. 

  1586.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1587. 

  1587.             }
    1588. 

  1588.         });
    1589. 

  1589.         $("#addressInfo").val(address);
    1590. 

  1590.         setAdress();  //显示地址
    1591. 

  1591.         setProduce(orderItemList); //显示产品
    1592. 

  1592. 

  1593.         $("#companyId").val(companyId);
    1594. 

  1594.         $("#storeId").val(storeId);
    1595. 

  1595.         $("#orderId").val(orderId);
    1596. 

  1596.     }
    1597. 

  1597. 

  1598.     /**
    1599. 

  1599.      * 设置地址
    1600. 

  1600.      */
    1601. 

  1601.     function setAdress(){
    1602. 

  1602.         var addres = $("#addressInfo").val();
    1603. 

  1603. 

  1604.         $("#addrssMsg").html("");
    1605. 

  1605.         if(addres == null){
    1606. 

  1606.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1607. 

  1607.             return;
    1608. 

  1608.         }
    1609. 

  1609.         var addresList = addres.split("-");
    1610. 

  1610.         if(addresList[0] == null || addresList[1]==null || addresList[2]==null || addresList[3]==null){
    1611. 

  1611.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1612. 

  1612.             return;
    1613. 

  1613.         }
    1614. 

  1614.         var proId = setPro(getAddress(addresList[0],0),1);
    1615. 

  1615.         var cityId = setCity(getAddress(addresList[1],1),proId,1);
    1616. 

  1616.         setDistrict(getAddress(addresList[2],2),cityId,1);
    1617. 

  1617.         var sendAddress = addresList[3];
    1618. 

  1618.         if(addresList.length > 4){
    1619. 

  1619.             for(var k = 4;k< addresList.length;k++){
    1620. 

  1620.                 sendAddress += addresList[k];
    1621. 

  1621.             }
    1622. 

  1622.         }
    1623. 

  1623.         $("#sendAddress").val(sendAddress);
    1624. 

  1624.     }
    1625. 

  1625. 

  1626.     /***
    1627. 

  1627.      * 删除 “省”，“市”，“区”关键字
    1628. 

  1628.      * type : 0:省   2：市   3：区
    1629. 

  1629.      */
    1630. 

  1630.     function getAddress(addrss,type) {
    1631. 

  1631.         var abbreviation = "";
    1632. 

  1632.         if(addrss == ""){
    1633. 

  1633.             abbreviation = "";
    1634. 

  1634.         }else{
    1635. 

  1635.             switch(type)
    1636. 

  1636.             {
    1637. 

  1637.                 case 0:
    1638. 

  1638.                     //var proReg = new RegExp("省","g");
    1639. 

  1639.                     //abbreviation = addrss.replace(proReg,"");
    1640. 

  1640.                     abbreviation = addrss.substring(0,2);
    1641. 

  1641.                     break;
    1642. 

  1642.                 case 1:
    1643. 

  1643.                     var cityReg = new RegExp("市","g");
    1644. 

  1644.                     abbreviation = addrss.replace(cityReg,"");
    1645. 

  1645. 

  1646.                     cityReg = new RegExp("区","g");
    1647. 

  1647.                     abbreviation = addrss.replace(cityReg,"");
    1648. 

  1648.                     break;
    1649. 

  1649.                 case 2:
    1650. 

  1650.                     var districtReg = new RegExp("区","g");
    1651. 

  1651.                     abbreviation = addrss.replace(districtReg,"");
    1652. 

  1652. 

  1653.                     districtReg = new RegExp("市","g");
    1654. 

  1654.                     abbreviation = abbreviation.replace(districtReg,"");
    1655. 

  1655.                     break;
    1656. 

  1656.                 default:
    1657. 

  1657.                     break;
    1658. 

  1658.             }
    1659. 

  1659.         }
    1660. 

  1660.         return abbreviation
    1661. 

  1661.     }
    1662. 

  1662. 

  1663.     /**
    1664. 

  1664.      * 设置省
    1665. 

  1665.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1666. 

  1666.      */
    1667. 

  1667.     function setPro(provinceName,type) {
    1668. 

  1668.         var proId = '';
    1669. 

  1669.         var province = listProvince();
    1670. 

  1670.         var selectPro = new Array();
    1671. 

  1671.         if(type == 1){
    1672. 

  1672.             selectPro = listProvince("",provinceName);
    1673. 

  1673.         }
    1674. 

  1674.         if(province!=null){
    1675. 

  1675.             var provinceHtml = ''
    1676. 

  1676.             for(var i=0;i<province.length;i++){
    1677. 

  1677.                 provinceHtml += '<option value="'+ province[i].provinceId +'">'+ province[i].province +'</option>';
    1678. 

  1678.             }
    1679. 

  1679. 

  1680.             $("#province").html(provinceHtml);
    1681. 

  1681. 

  1682.             if(selectPro != null && selectPro.length > 0 ){
    1683. 

  1683.                 proId = selectPro[0].provinceId;
    1684. 

  1684.             }else{
    1685. 

  1685.                 proId = province[0].provinceId;
    1686. 

  1686.             }
    1687. 

  1687.             $("#province option[value='" + proId + "']").attr("selected","true");
    1688. 

  1688.         }
    1689. 

  1689.         return proId;
    1690. 

  1690.     }
    1691. 

  1691. 

  1692.     /**
    1693. 

  1693.      * 设置市
    1694. 

  1694.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1695. 

  1695.      */
    1696. 

  1696.     function setCity(cityName,proId,type) {
    1697. 

  1697.         var cityId = '';
    1698. 

  1698.         var city = listCity(proId,"");
    1699. 

  1699.         var selectCity = new Array();
    1700. 

  1700.         if(type == 1){
    1701. 

  1701.             selectCity = listCity(proId,cityName);
    1702. 

  1702.         }
    1703. 

  1703. 

  1704.         if(city!=null){
    1705. 

  1705.             var cityHtml = ''
    1706. 

  1706.             for(var i=0;i<city.length;i++){
    1707. 

  1707.                 cityHtml += '<option value="'+ city[i].cityId +'">'+ city[i].city +'</option>';
    1708. 

  1708.             }
    1709. 

  1709.             $("#city").html(cityHtml);
    1710. 

  1710.             if(selectCity != null && selectCity.length > 0 ){
    1711. 

  1711.                 cityId = selectCity[0].cityId;
    1712. 

  1712.             }else{
    1713. 

  1713.                 cityId = city[0].cityId;
    1714. 

  1714.             }
    1715. 

  1715.             $("#city option[value='" + cityId + "']").attr("selected","true");
    1716. 

  1716.         }
    1717. 

  1717.         return cityId;
    1718. 

  1718.     }
    1719. 

  1719. 

  1720.     /**
    1721. 

  1721.      * 设置区
    1722. 

  1722.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1723. 

  1723.      */
    1724. 

  1724.     function setDistrict(districtName,cityId,type) {
    1725. 

  1725.         var district = listDistrict(cityId,"");
    1726. 

  1726.         var selectDistrict = new Array();
    1727. 

  1727.         if(type == 1){
    1728. 

  1728.             selectDistrict = listDistrict(cityId,districtName);
    1729. 

  1729.         }
    1730. 

  1730.         if(district!=null){
    1731. 

  1731.             var districtHtml = ''
    1732. 

  1732.             for(var i=0;i<district.length;i++){
    1733. 

  1733.                 districtHtml += '<option value="'+ district[i].districtId +'">'+ district[i].district +'</option>';
    1734. 

  1734.             }
    1735. 

  1735.             var disId = "";
    1736. 

  1736.             $("#district").html(districtHtml);
    1737. 

  1737.             if(selectDistrict != null && selectDistrict.length > 0 ){
    1738. 

  1738.                 disId = selectDistrict[0].districtId;
    1739. 

  1739.             }else{
    1740. 

  1740.                 disId = district[0].districtId;
    1741. 

  1741.             }
    1742. 

  1742.             $("#district option[value='" + disId + "']").attr("selected","true");
    1743. 

  1743.         }
    1744. 

  1744.     }
    1745. 

  1745. 

  1746.     /* TDS收集设置区 */
    1747. 

  1747.     var TDSCity = '';
    1748. 

  1748.     function linkageSetDistrict(){
    1749. 

  1749.         var arrcity_3word = $("#arrcity_3word").val();
    1750. 

  1750.         var cityName = '北京';
    1751. 

  1751.         for(var i = 0;i<citys.length;i++){
    1752. 

  1752.             for(var j=0;j<citys[i].length;j++){
    1753. 

  1753.                 if(j == 0 && arrcity_3word == citys[i][j]){
    1754. 

  1754.                     cityName = citys[i][1];
    1755. 

  1755.                 }
    1756. 

  1756.             }
    1757. 

  1757.         }
    1758. 

  1758.         TDSCity = cityName;
    1759. 

  1759.         var selectCity = listCity(null,cityName);
    1760. 

  1760.         var cityId = selectCity[0].cityId;
    1761. 

  1761.         var selectDistrict = listDistrict(cityId,"");
    1762. 

  1762.         var html = '';
    1763. 

  1763.         for(var i=0;i<selectDistrict.length;i++){
    1764. 

  1764.             html += '<option value="'+ selectDistrict[i].districtId +'">'+ selectDistrict[i].district +'</option>';
    1765. 

  1765.         }
    1766. 

  1766.         $("#TDSArea").html(html);
    1767. 

  1767.         $("#TDSArea").find("option").eq(0).prop("selected",true);
    1768. 

  1768.         setTDSCollect();
    1769. 

  1769.     }
    1770. 

  1770. 

  1771.     /**
    1772. 

  1772.      * 展示产品
    1773. 

  1773.      * @param orderItemList
    1774. 

  1774.      */
    1775. 

  1775.     function setProduce(orderItemList) {
    1776. 

  1776.         var productList = getProduct() ; //所有产品
    1777. 

  1777.         var html = "";
    1778. 

  1778.         var productTypeNo = 0;
    1779. 

  1779. 

  1780.         for(var i=0;i<productList.length;i++) {
    1781. 

  1781.             var product = productList[i];
    1782. 

  1782.             var produceFittings = getProduceFittings(product.productId);  //获取该产品的所有配件
    1783. 

  1783.             var colorList = product.colorList;  //该产品的所有颜色
    1784. 

  1784. 

  1785.             var productType = product.productType;
    1786. 

  1786. 

  1787.             var colorHtml = '';
    1788. 

  1788.             if(colorList != null && colorList.length >0 ){
    1789. 

  1789.                 colorHtml += '<table style="height: 100%;">';
    1790. 

  1790.                 for(var j=0;j<colorList.length;j++){
    1791. 

  1791.                     var number = "";
    1792. 

  1792.                     var color = colorList[j];
    1793. 

  1793.                     for(var k=0;k<orderItemList.length;k++){
    1794. 

  1794.                         var item = orderItemList[k];
    1795. 

  1795.                         if(item.itemColorId == color.colorId && item.itemIsSource == 1){
    1796. 

  1796.                             number = item.itemNum;
    1797. 

  1797.                         }
    1798. 

  1798.                     }
    1799. 

  1799.                     var fristInputStyle = "border-top: 1px solid #ddd;";
    1800. 

  1800.                     if(color.colorProductId == product.productId) {
    1801. 

  1801.                         colorHtml += '<tr >' +
    1802. 

  1802.                                 '         <td width="55" style="border-left: none;text-align: center;'+ fristInputStyle +'">' + color.colorName + '</td>' +
    1803. 

  1803.                                 '         <td width="45" style="'+ fristInputStyle +' padding: 0px;width: 25px;">' +
    1804. 

  1804.                                 '             <input type="hidden" class="input-produce-id" value="' + color.colorProductId + '">' +
    1805. 

  1805.                                 '             <input type="hidden" class="input-color-id" value="' + color.colorId + '">' +
    1806. 

  1806.                                 '             <input type="text" class="input-text input-color-number number-input" style="width: 100%;border: none;text-align: center;" value="'+ number +'" placeholder="产品数量"  id="color-' + color.colorProductId + '-' + color.colorId + '" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)" >' +
    1807. 

  1807.                                 '         </td>' +
    1808. 

  1808.                                 '     </tr>';
    1809. 

  1809.                         fristInputStyle = "";
    1810. 

  1810.                     }
    1811. 

  1811. 

  1812.                 }
    1813. 

  1813.                 colorHtml += '</table>';
    1814. 

  1814.             }else{
    1815. 

  1815.                 colorHtml += '<span>暂无该产品的颜色！<span>';
    1816. 

  1816.             }
    1817. 

  1817. 

  1818.             var produceFittingsHtml = '';
    1819. 

  1819.             if(produceFittings != null && produceFittings.length > 0){
    1820. 

  1820.                 produceFittingsHtml += '<table style="height: 100%;">';
    1821. 

  1821.                 for(var m=0;m<produceFittings.length;m++){
    1822. 

  1822. 

  1823.                     var number = "";
    1824. 

  1824.                     var fitt = produceFittings[m];
    1825. 

  1825.                     for(var k=0;k<orderItemList.length;k++){
    1826. 

  1826.                         var item = orderItemList[k];
    1827. 

  1827.                         if(item.itemColorId == fitt.fittingsId && item.itemIsSource == 2){
    1828. 

  1828.                             number = item.itemNum;
    1829. 

  1829.                         }
    1830. 

  1830.                     }
    1831. 

  1831. 

  1832.                     var produceFit = produceFittings[m];
    1833. 

  1833.                     if(produceFit.productId == product.productId) {
    1834. 

  1834.                         var fristInputStyle = "border-top: 1px solid #ddd;";
    1835. 

  1835.                         produceFittingsHtml += '<tr >' +
    1836. 

  1836.                                 '         <td width="55" style="border-left: none;text-align: center; '+ fristInputStyle +'">' + produceFit.fittingsName +'</td>' +
    1837. 

  1837.                                 '         <td width="45" style="'+ fristInputStyle +'padding: 0px;width: 25px;">' +
    1838. 

  1838.                                 '             <input type="hidden" class="input-produce-id" value="' + produceFit.productId + '">' +
    1839. 

  1839.                                 '             <input type="hidden" class="input-fittings-id" value="' + produceFit.fittingsId +'">' +
    1840. 

  1840.                                 '             <input type="text" class="input-text input-fittings-number" style="width: 100%;border: none;text-align: center;" value="'+ number +'" placeholder="配件数量" id="fittings-' + produceFit.productId + '-' + produceFit.fittingsId +'" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)" >' +
    1841. 

  1841.                                 '         </td>' +
    1842. 

  1842.                                 '     </tr>';
    1843. 

  1843.                         fristInputStyle = "";
    1844. 

  1844.                     }
    1845. 

  1845.                 }
    1846. 

  1846.                 produceFittingsHtml += '</table>';
    1847. 

  1847.             }else{
    1848. 

  1848.                 produceFittingsHtml += '<span>暂无产品配件！<span>';
    1849. 

  1849.             }
    1850. 

  1850. 

  1851.             var produceHtml = '<input type="hidden" value="'+ product.productId +'">' +
    1852. 

  1852.                     '<span>'+  product.productName +'</span>';
    1853. 

  1853. 

  1854.             html += ' <tr >' +
    1855. 

  1855.                     '    <td width="80">'+ produceHtml +'</td>' +
    1856. 

  1856.                     '    <td style="padding: 0px;text-align: center;">' +
    1857. 

  1857.                     colorHtml +
    1858. 

  1858.                     '   </td>' +
    1859. 

  1859.                     '    <td style="padding: 0px;text-align: center;">' +
    1860. 

  1860.                     produceFittingsHtml +
    1861. 

  1861.                     '    </td>' +
    1862. 

  1862.                     '</tr>';
    1863. 

  1863.         }
    1864. 

  1864. 

  1865.         $("#addProduct").html(html);
    1866. 

  1866. 

  1867.         setBackProduct(html);  //设置寄回产品
    1868. 

  1868. 

  1869.         monitorProduct();   //监听产品变化
    1870. 

  1870.     }
    1871. 

  1871. 

  1872.     /*获取产品*/
    1873. 

  1873.     function getProduct(){
    1874. 

  1874.         var productList;
    1875. 

  1875.         $.ajax({
    1876. 

  1876.             type: "POST",
    1877. 

  1877.             data: {
    1878. 

  1878.             },
    1879. 

  1879.             url: "${path}/admin/customer/select_produce",
    1880. 

  1880.             async: false,
    1881. 

  1881.             success: function(data){
    1882. 

  1882.                 if (data.returnCode == 200) {
    1883. 

  1883.                     productList = data.returnMsg.productList;
    1884. 

  1884.                 }
    1885. 

  1885.             },
    1886. 

  1886.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1887. 

  1887.             }
    1888. 

  1888.         });
    1889. 

  1889.         return productList;
    1890. 

  1890.     }
    1891. 

  1891. 

  1892.     /*获取产品配件*/
    1893. 

  1893.     function getProduceFittings(productId){
    1894. 

  1894.         var produceFittings;
    1895. 

  1895.         $.ajax({
    1896. 

  1896.             type: "get",
    1897. 

  1897.             data: {
    1898. 

  1898.                 productId : productId
    1899. 

  1899.             },
    1900. 

  1900.             url: "${path}/admin/customer/select_produce_fittings",
    1901. 

  1901.             async: false,
    1902. 

  1902.             success: function(data){
    1903. 

  1903.                 if (data.returnCode == 200) {
    1904. 

  1904.                     produceFittings = data.returnMsg.produceFittingsList;
    1905. 

  1905.                 }
    1906. 

  1906.             },
    1907. 

  1907.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1908. 

  1908.             }
    1909. 

  1909.         });
    1910. 

  1910.         return produceFittings;
    1911. 

  1911.     }
    1912. 

  1912. 

  1913.     /*监听产品变化*/
    1914. 

  1914.     function monitorProduct(){
    1915. 

  1915.         /*产品数量*/
    1916. 

  1916.         $("#addProduct").find(".input-color-number").blur(function (){
    1917. 

  1917.             setBackProduct();
    1918. 

  1918.         })
    1919. 

  1919.         /*产品配件*/
    1920. 

  1920.         $("#addProduct").find(".input-fittings-number").blur(function (){
    1921. 

  1921.             setBackProduct();
    1922. 

  1922.         })
    1923. 

  1923.     }
    1924. 

  1924. 

  1925.     /*设置寄回产品*/
    1926. 

  1926.     function setBackProduct(html) {
    1927. 

  1927.         if(html != null && html != "" && typeof(html) != "undefined"){
    1928. 

  1928.             $("#back-product").html(html);
    1929. 

  1929.         }else{
    1930. 

  1930.             $("#addProduct").find(".input-color-number").each(function(){
    1931. 

  1931.                 var number = $(this).val();
    1932. 

  1932.                 var colorNodeId = $(this).attr("id");
    1933. 

  1933.                 $("#back-product").find("#"+colorNodeId).val(number);
    1934. 

  1934.             })
    1935. 

  1935.             $("#addProduct").find(".input-fittings-number").each(function(){
    1936. 

  1936.                 var number = $(this).val();
    1937. 

  1937.                 var fittingsNodeId = $(this).attr("id");
    1938. 

  1938.                 $("#back-product").find("#"+fittingsNodeId).val(number);
    1939. 

  1939.             })
    1940. 

  1940.         }
    1941. 

  1941.     }
    1942. 

  1942. 

  1943.     /*设置TDS收集信息*/
    1944. 

  1944.     function setTDSCollect(){
    1945. 

  1945.         var TDSArea = $("#TDSArea").find("option:selected").text();
    1946. 

  1946.         var TDSAddress = TDSCity + '-' + TDSArea;
    1947. 

  1947. 

  1948.         if(TDSAddress != null && TDSAddress != ""){
    1949. 

  1949.             $("#DTS-address").html("地址：" + TDSAddress);
    1950. 

  1950.         }
    1951. 

  1951.     }
    1952. 

  1952. 

  1953.     /*TDS联动处理*/
    1954. 

  1954.     function TDSLinkage(node,maxNumber,minNumber){
    1955. 

  1955.         setTDSCollect();
    1956. 

  1956. 

  1957.         var number = 0;
    1958. 

  1958.         var c=$(node);
    1959. 

  1959.         if(c.val() == ""){
    1960. 

  1960.             $(node).val("");
    1961. 

  1961.         }else{
    1962. 

  1962.             var temp_amount=c.val().replace(/[^\d]/g,'');
    1963. 

  1963.             number  = Number(temp_amount)
    1964. 

  1964.             if(maxNumber!= null && maxNumber!= "" && number > maxNumber){
    1965. 

  1965.                 number = maxNumber;
    1966. 

  1966.             }
    1967. 

  1967.             if(minNumber!= null && minNumber!= "" && number < minNumber){
    1968. 

  1968.                 number = minNumber;
    1969. 

  1969.             }
    1970. 

  1970.             $(node).val(number);
    1971. 

  1971.         }
    1972. 

  1972. 

  1973.         var nodeName = $(node).attr("id");
    1974. 

  1974.         if(nodeName == "customerInTDS" ){
    1975. 

  1975.             $("#DTS-in").html("进水：" + number + " PPM");
    1976. 

  1976.         }else if(nodeName == "customerOutTDS" ){
    1977. 

  1977.             $("#DTS-out").html("出水：" + number + " PPM");
    1978. 

  1978.         }
    1979. 

  1979.     }
    1980. 

  1980. 

  1981. </script>
    1982. 

  1982. <script>
    1983. 

  1983.     $(function(){
    1984. 

  1984.         $("#form-customer-add").Validform({
    1985. 

  1985.             tiptype: function (msg, o, cssctl) {
    1986. 

  1986.                 if (o.type == 3) {//失败
    1987. 

  1987.                     layer.msg(msg, {icon: 5, time: 3000});
    1988. 

  1988.                     $(window).scrollTop(o.obj.offset().top - 40);
    1989. 

  1989.                 }
    1990. 

  1990.             },
    1991. 

  1991.             datatype: {//自定义验证类型
    1992. 

  1992. 

  1993.             },
    1994. 

  1994.             ignoreHidden: true,
    1995. 

  1995.             tipSweep: true, //若为true，则只在表单提交时验证
    1996. 

  1996.             ajaxPost: true, //异步提交
    1997. 

  1997.             beforeCheck: function (curform) {  //验证通过之前执行的函数
    1998. 

  1998. 

  1999.             },
    2000. 

  2000.             beforeSubmit: function (curform) {  //验证通过之后执行的函数
    2001. 

  2001.                 var flag  = addCustomerReady();
    2002. 

  2002.                 if(!flag){
    2003. 

  2003.                     return false;
    2004. 

  2004.                 }
    2005. 

  2005.             },
    2006. 

  2006.             callback: function (data) {//异步回调函数
    2007. 

  2007.                 if (data) {
    2008. 

  2008.                     var index = layer.alert(data.resultMsg, function (index) {
    2009. 

  2009.                         if (data.resultCode == 200) {
    2010. 

  2010.                             location.href = "${path}/admin/customer/select_customer_list";
    2011. 

  2011.                         } else if(data.resultCode == 505){
    2012. 

  2012.                             location.href = "${path}/admin/customer/select_customer_list";
    2013. 

  2013.                         }else {
    2014. 

  2014.                             layer.close(index);
    2015. 

  2015.                         }
    2016. 

  2016.                     });
    2017. 

  2017.                 }
    2018. 

  2018.             }
    2019. 

  2019.         });
    2020. 

  2020.     })
    2021. 

  2021. 

  2022.     /* 添加客诉的准备 */
    2023. 

  2023.     function addCustomerReady(){
    2024. 

  2024.         /* 录入电话号码和姓名到客诉基本信息里面  */
    2025. 

  2025.         if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 5 || allCustomerType == 6 || allCustomerType == 7){
    2026. 

  2026.             $("#customerName").val($("#sendName").val());
    2027. 

  2027.             $("#customerTel").val($("#sendTel").val());
    2028. 

  2028.         }
    2029. 

  2029. 

  2030.         /*验证来源入口*/
    2031. 

  2031.         var customerSourceType = $("input:radio[name='customerSourceType']:checked").val();
    2032. 

  2032.         if(customerSourceType == 3){
    2033. 

  2033.             var customerSourceOld = $("#customerSourceOld").val();
    2034. 

  2034.             if(customerSourceOld == null || customerSourceOld == "" || typeof(customerSourceOld)=="undefined"){
    2035. 

  2035.                 vailErrorMsg($("#customerSourceOld"),"未填写来源入口");
    2036. 

  2036.                 return false;
    2037. 

  2037.             }else{
    2038. 

  2038.                 $("#customerSource").val(customerSourceOld);
    2039. 

  2039.             }
    2040. 

  2040.         }
    2041. 

  2041. 

  2042.         /*根据产品类型，获取来源商城*/
    2043. 

  2043.         var typeCompany = parseInt($("input:radio[name='typeId']:checked").attr("typeCompany"));
    2044. 

  2044.         $("#typeCompany").val(typeCompany);
    2045. 

  2045. 

  2046.         /*----TDS收集模块--start-----*/
    2047. 

  2047.         var valicity = $(".ac_result_tip").html();
    2048. 

  2048.         if(valicity == null || valicity == "" || typeof(valicity)=="undefined"){
    2049. 

  2049.             $("#TDSArea").html("");
    2050. 

  2050.         }else if(valicity.indexOf("对不起，找不到") > 0 ){
    2051. 

  2051.             $("#TDSArea").html("");
    2052. 

  2052.             $("#customerArea").val("");
    2053. 

  2053.         }else{
    2054. 

  2054.             var TDSArea = $("#TDSArea").find("option:selected").text();
    2055. 

  2055.             if(TDSArea != null && TDSArea != ""){
    2056. 

  2056.                 var area = TDSCity + "-" + TDSArea
    2057. 

  2057.                 $("#customerArea").val(area);
    2058. 

  2058.             }
    2059. 

  2059.         }
    2060. 

  2060.         /*----TDS收集模块--end-----*/
    2061. 

  2061. 

  2062.         /* 地址拼接  */
    2063. 

  2063.         var province = $("#province").find("option:selected").text();
    2064. 

  2064.         var city = $("#city").find("option:selected").text();
    2065. 

  2065.         var district = $("#district").find("option:selected").text();
    2066. 

  2066.         var relationSendMergeAddress = province + "-" + city + "-" + district;
    2067. 

  2067.         $("#relationSendMergeAddress").val(relationSendMergeAddress);
    2068. 

  2068.         /* 地址拼接  */
    2069. 

  2069. 

  2070.         /*----问题描述- start --*/
    2071. 

  2071.         var describeContentText = UE.getEditor('describeContentText').getContent();
    2072. 

  2072.         if(describeContentText == null || describeContentText == ""){
    2073. 

  2073.             //layer.msg("未填写问题描述", {icon: 5, time: 3000});
    2074. 

  2074.             vailErrorMsg($("#describeTitle"),"未填写问题描述");
    2075. 

  2075.             return false;
    2076. 

  2076.         }
    2077. 

  2077.         $("#describeContent").val(describeContentText);
    2078. 

  2078.         /*----问题描述--end-----*/
    2079. 

  2079. 

  2080.         /*----处理描述- start --*/
    2081. 

  2081.         var describeHandleDescText = UE.getEditor('describeHandleDescText').getContent();
    2082. 

  2082.         $("#describeHandleDesc").val(describeHandleDescText);
    2083. 

  2083.         /*----处理描述--end-----*/
    2084. 

  2084. 

  2085.         /* --- 类型：售后   处理结果：维修/换新/补发/退货/无理由退货 -- 处理产品 start---- */
    2086. 

  2086.         var sendProdcues = new Array();  //寄出产品表
    2087. 

  2087.         var sendFittings = new Array();
    2088. 

  2088.         var closedProdcues = new Array();
    2089. 

  2089.         var closedFittings = new Array();
    2090. 

  2090. 

  2091.         $("#addProduct").find(".input-color-number").each(function(){
    2092. 

  2092.             var number = $(this).val();
    2093. 

  2093.             if(number != null && number != "" && number != 0){
    2094. 

  2094.                 var product = new Object();
    2095. 

  2095.                 product.productId = $(this).parent().find(".input-produce-id").val();
    2096. 

  2096.                 product.colorId = $(this).parent().find(".input-color-id").val();
    2097. 

  2097.                 //换新、维修，退货，无理由退货，
    2098. 

  2098.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    2099. 

  2099.                     product.closedProdcueNumber = number;
    2100. 

  2100.                     closedProdcues.push(product);
    2101. 

  2101.                 }else if(allCustomerType == 5){
    2102. 

  2102.                     product.sendProdcueNumber = number;
    2103. 

  2103.                     sendProdcues.push(product);
    2104. 

  2104.                 }
    2105. 

  2105.             }
    2106. 

  2106.         })
    2107. 

  2107. 

  2108.         $("#addProduct").find(".input-fittings-number").each(function(){
    2109. 

  2109.             var number = $(this).val();
    2110. 

  2110.             if(number != null && number != ""  && number != 0){
    2111. 

  2111.                 var fittings = new Object();
    2112. 

  2112.                 fittings.productId = $(this).parent().find(".input-produce-id").val();
    2113. 

  2113.                 fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    2114. 

  2114.                 //换新、维修，退货，无理由退货，
    2115. 

  2115.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    2116. 

  2116.                     fittings.closedFittingNumber = number;
    2117. 

  2117.                     closedFittings.push(fittings);
    2118. 

  2118.                 }else if(allCustomerType == 5){
    2119. 

  2119.                     fittings.sendFittingNumber = number;
    2120. 

  2120.                     sendFittings.push(fittings);
    2121. 

  2121.                 }
    2122. 

  2122.             }
    2123. 

  2123.         })
    2124. 

  2124. 

  2125.         $("#back-product").find(".input-color-number").each(function(){
    2126. 

  2126.             var number = $(this).val();
    2127. 

  2127.             if(number != null && number != ""  && number != 0){
    2128. 

  2128.                 //换新、维修，
    2129. 

  2129.                 if(allCustomerType == 3 || allCustomerType == 4){
    2130. 

  2130.                     var fittings = new Object();
    2131. 

  2131.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    2132. 

  2132.                     fittings.colorId = $(this).parent().find(".input-color-id").val();
    2133. 

  2133.                     fittings.sendProdcueNumber = number;
    2134. 

  2134.                     sendProdcues.push(fittings);
    2135. 

  2135.                 }
    2136. 

  2136.             }
    2137. 

  2137.         })
    2138. 

  2138. 

  2139.         $("#back-product").find(".input-fittings-number").each(function(){
    2140. 

  2140.             var number = $(this).val();
    2141. 

  2141.             if(number != null && number != "" && number != 0){
    2142. 

  2142.                 //换新、维修
    2143. 

  2143.                 if(allCustomerType == 3 || allCustomerType == 4){
    2144. 

  2144.                     var fittings = new Object();
    2145. 

  2145.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    2146. 

  2146.                     fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    2147. 

  2147.                     fittings.sendFittingNumber = number;
    2148. 

  2148.                     sendFittings.push(fittings);
    2149. 

  2149.                 }
    2150. 

  2150.             }
    2151. 

  2151.         })
    2152. 

  2152. 

  2153.         var backErrorMsg = "请选择一个replace_error_msg寄回的产品或配件并填写一个以上的数量！"
    2154. 

  2154.         var sendErrorMsg = "请选择一个replace_error_msg寄送的产品或配件并填写一个以上的数量！"
    2155. 

  2155.         var process = true;
    2156. 

  2156.         switch (allCustomerType){
    2157. 

  2157.             case 3:
    2158. 

  2158.                 process = processIsEmpty([closedProdcues,closedFittings]);
    2159. 

  2159.                 if(!process){
    2160. 

  2160.                     var msg = backErrorMsg.replace("replace_error_msg","换新");
    2161. 

  2161.                     layer.msg(msg, {icon: 5, time: 3000});
    2162. 

  2162.                     return false;
    2163. 

  2163.                 }
    2164. 

  2164.                 process = processIsEmpty([sendProdcues,sendFittings]);
    2165. 

  2165.                 if(!process){
    2166. 

  2166.                     var msg = sendErrorMsg.replace("replace_error_msg","换新");
    2167. 

  2167.                     layer.msg(msg, {icon: 5, time: 3000});
    2168. 

  2168.                     return false;
    2169. 

  2169.                 }
    2170. 

  2170.                 break;
    2171. 

  2171.             case 4:
    2172. 

  2172.                 process = processIsEmpty([closedProdcues,closedFittings]);
    2173. 

  2173.                 if(!process){
    2174. 

  2174.                     var msg = backErrorMsg.replace("replace_error_msg","维修");
    2175. 

  2175.                     layer.msg(msg, {icon: 5, time: 3000});
    2176. 

  2176.                     return false;
    2177. 

  2177.                 }
    2178. 

  2178.                 process = processIsEmpty([sendProdcues,sendFittings]);
    2179. 

  2179.                 if(!process){
    2180. 

  2180.                     var msg = sendErrorMsg.replace("replace_error_msg","维修");
    2181. 

  2181.                     layer.msg(msg, {icon: 5, time: 3000});
    2182. 

  2182.                     return false;
    2183. 

  2183.                 }
    2184. 

  2184.                 break;
    2185. 

  2185.             case 5:
    2186. 

  2186.                 process = processIsEmpty([sendProdcues,sendFittings]);
    2187. 

  2187.                 if(!process){
    2188. 

  2188.                     var msg = sendErrorMsg.replace("replace_error_msg","补发");
    2189. 

  2189.                     layer.msg(msg, {icon: 5, time: 3000});
    2190. 

  2190.                     return false;
    2191. 

  2191.                 }
    2192. 

  2192.                 break;
    2193. 

  2193.             case 6:
    2194. 

  2194.                 process = processIsEmpty([closedProdcues,closedFittings]);
    2195. 

  2195.                 if(!process){
    2196. 

  2196.                     var msg = backErrorMsg.replace("replace_error_msg","退货");
    2197. 

  2197.                     layer.msg(msg, {icon: 5, time: 3000});
    2198. 

  2198.                     return false;
    2199. 

  2199.                 }
    2200. 

  2200.                 break;
    2201. 

  2201.             case 7:
    2202. 

  2202.                 process = processIsEmpty([closedProdcues,closedFittings]);
    2203. 

  2203.                 if(!process){
    2204. 

  2204.                     var msg = backErrorMsg.replace("replace_error_msg","退货");
    2205. 

  2205.                     layer.msg(msg, {icon: 5, time: 3000});
    2206. 

  2206.                     return false;
    2207. 

  2207.                 }
    2208. 

  2208.                 break;
    2209. 

  2209.             default:
    2210. 

  2210.                 break;
    2211. 

  2211.         }
    2212. 

  2212.         $("#sendProdcues").val(JSON.stringify(sendProdcues));
    2213. 

  2213.         $("#sendFittings").val(JSON.stringify(sendFittings));
    2214. 

  2214.         $("#closedProdcues").val(JSON.stringify(closedProdcues));
    2215. 

  2215.         $("#closedFittings").val(JSON.stringify(closedFittings));
    2216. 

  2216. 

  2217.         var visitTimeSelect = $("input[name='visitTimeSelect']:checked").val();
    2218. 

  2218.         var visit_date = $('#datemin').val();
    2219. 

  2219.         var myDate = new Date();
    2220. 

  2220.         var date = myDate.getFullYear()+"-"+(myDate.getMonth()+1)+"-"+myDate.getDate();
    2221. 

  2221.         var hours = myDate.getHours();
    2222. 

  2222.         //如果两个时间相等，则判断可选的回访时间
    2223. 

  2223.         if(Date.parse(visit_date) == Date.parse(date)){
    2224. 

  2224.             var msg = "该时间已超过当前时间，请重新选择回访时间!";
    2225. 

  2225.             if (hours > 12 && visitTimeSelect == 1) {
    2226. 

  2226.                 vailErrorMsg($("#datemin"),msg);
    2227. 

  2227.                 return false;
    2228. 

  2228.             } else if (hours > 14 && visitTimeSelect == 2) {
    2229. 

  2229.                 vailErrorMsg($("#datemin"),msg);
    2230. 

  2230.                 return false;
    2231. 

  2231.             } else if (hours > 18 && visitTimeSelect == 3) {
    2232. 

  2232.                 vailErrorMsg($("#datemin"),msg);
    2233. 

  2233.                 return false;
    2234. 

  2234.             }
    2235. 

  2235.         }
    2236. 

  2236.         return true;
    2237. 

  2237.     }
    2238. 

  2238. 

  2239.     /* 判断产品与配件是否填入值 */
    2240. 

  2240.     function processIsEmpty(process){
    2241. 

  2241.         if(process != null && process != "" && process.length > 0){
    2242. 

  2242.             var flag = 2;
    2243. 

  2243.             var num = 0;
    2244. 

  2244.             if(process[0] == null ||  process[0].length < 1 ){
    2245. 

  2245.                 flag -- ;
    2246. 

  2246.             }
    2247. 

  2247.             if(process[1] == null ||  process[1].length < 1 ){
    2248. 

  2248.                 flag -- ;
    2249. 

  2249.             }
    2250. 

  2250. 

  2251.             for(var j=0; j<process.length;j++){
    2252. 

  2252.                 for(var i=0;i<process[j].length;i++){
    2253. 

  2253.                     if(process[j][i].sendProdcueNumber !== undefined){
    2254. 

  2254.                         num +=  process[j][i].sendProdcueNumber;
    2255. 

  2255.                     }
    2256. 

  2256.                     if(process[j][i].sendFittingNumber !== undefined){
    2257. 

  2257.                         num += process[j][i].sendFittingNumber;
    2258. 

  2258.                     }
    2259. 

  2259.                     if(process[j][i].closedProdcueNumber !== undefined){
    2260. 

  2260.                         num += process[j][i].closedProdcueNumber ;
    2261. 

  2261.                     }
    2262. 

  2262.                     if(process[j][i].closedFittingNumber !== undefined){
    2263. 

  2263.                         num += process[j][i].closedFittingNumber;
    2264. 

  2264.                     }
    2265. 

  2265.                 }
    2266. 

  2266.             }
    2267. 

  2267.             if(flag == 0){
    2268. 

  2268.                 return false;
    2269. 

  2269.             }
    2270. 

  2270.             if(num == 0){
    2271. 

  2271.                 return false;
    2272. 

  2272.             }
    2273. 

  2273.         }
    2274. 

  2274.         return true;
    2275. 

  2275.     }
    2276. 

  2276. </script>
    2277. 

  2277. 

  2278. <!--/请在上方写此页面业务相关的脚本-->
    2279. 

  2279. </body>
    2280. 

  2280. </html>
    2281.