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cm
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customer
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add_customer.ftl

add_customer.ftl 45 KB
Geschiedenis Ruwe

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  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.         .msg-phone{height: 35px;line-height: 35px;}
    54. 

  54. 

  55.         /*用于邮寄信息的css*/
    56. 

  56.         .youxi_xinxi{width: 980px}
    57. 

  57.     </style>
    58. 

  58.     <title>添加客诉 - 客诉管理 - RST</title>
    59. 

  59. </head>
    60. 

  60. <body>
    61. 

  61. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    62. 

  62.     <span class="c-gray en">&gt;</span> 客诉管理
    63. 

  63.     <span class="c-gray en">&gt;</span> 添加客诉
    64. 

  64.     <a class="btn radius r"
    65. 

  65.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    66. 

  66.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    67. 

  67. </nav>
    68. 

  68. <article class="page-container" style="padding: 10px;">
    69. 

  69.     <div class="pd-20 cl">
    70. 

  70.         <form action="${path}/admin/customer/save_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    71. 

  71. 

  72.             <input type="hidden" id="isNeedSelectOrder" name="isNeedSelectOrder" value="">
    73. 

  73. 

  74.             <div class="row cl">
    75. 

  75.                 <label class="form-label col-3">
    76. 

  76.                     <div class="tit-2">客诉基本信息</div>
    77. 

  77.                 </label>
    78. 

  78.                 <div class="formControls col-9">
    79. 

  79.                 </div>
    80. 

  80.             </div>
    81. 

  81.             <div class="row cl">
    82. 

  82.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    83. 

  83.                 <div class="formControls col-4 col-sm-4"> <span class="select-box" style=" width: 625px;">
    84. 

  84.                     <select name="adminId" id="adminId" class="select">
    85. 

  85.                     </select>
    86. 

  86. 				</span>
    87. 

  87.                 </div>
    88. 

  88.             </div>
    89. 

  89.             <div class="row cl">
    90. 

  90.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    91. 

  91.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    92. 

  92.                     <div class="radio-box">
    93. 

  93.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" >
    94. 

  94.                         <label for="tel-1">400电话</label>
    95. 

  95.                     </div>
    96. 

  96.                     <div class="radio-box">
    97. 

  97.                         <input type="radio" id="tel-2" name="customerSourceType" value="2" checked>
    98. 

  98.                         <label for="tel-2">微信公众号</label>
    99. 

  99.                     </div>
    100. 

  100.                     <div class="radio-box">
    101. 

  101.                         <input type="radio" id="tel-3" name="customerSourceType" value="3">
    102. 

  102.                         <label for="tel-3">其他</label>
    103. 

  103.                         <input type="text" style="width: 321px;margin-left: 10px; display: none;" class="input-text" value="" placeholder="" id="customerSourceOld" name="customerSourceOld" placeholder="">
    104. 

  104.                         <input type="hidden" value="" placeholder="" id="customerSource" name="customerSource">
    105. 

  105.                     </div>
    106. 

  106.                 </div>
    107. 

  107.             </div>
    108. 

  108.             <div class="row cl">
    109. 

  109.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    110. 

  110.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    111. 

  111.                     <div class="radio-box">
    112. 

  112.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1"  >
    113. 

  113.                         <label for="customer-type-1">售前咨询</label>
    114. 

  114.                     </div>
    115. 

  115.                     <div class="radio-box">
    116. 

  116.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2"  checked>
    117. 

  117.                         <label for="customer-type-2">售后咨询</label>
    118. 

  118.                     </div>
    119. 

  119.                 </div>
    120. 

  120.             </div>
    121. 

  121. 

  122.             <div class="row cl">
    123. 

  123.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类型：</label>
    124. 

  124.                 <input type="hidden" id="typeCompany" name="typeCompany" value="">
    125. 

  125.                 <div class="formControls col-10 col-sm-10 skin-minimal produce_type_html" id="produceTypeHtml">
    126. 

  126.                     <#--<div class="radio-box">
    127. 

  127.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    128. 

  128.                         <label for="tel-3">净水机</label>
    129. 

  129.                     </div>
    130. 

  130.                     <div class="radio-box">
    131. 

  131.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    132. 

  132.                         <label for="tel-4">冲奶机</label>
    133. 

  133.                     </div>-->
    134. 

  134.                 </div>
    135. 

  135.             </div>
    136. 

  136.             <div class="row cl" id="salesChannelsSelect">
    137. 

  137.                 <input type="hidden" id="companyId" name="companyId" value="" >
    138. 

  138.                 <input type="hidden" id="storeId" name="storeId" value="" >
    139. 

  139.                 <label class="form-label col-1 col-sm-1">销售渠道：</label>
    140. 

  140.                 <div class="formControls col-2 col-sm-2">
    141. 

  141.                     <span class="select-box">
    142. 

  142.                          <select id="selectCompany" class="select" name="">
    143. 

  143.                          </select>
    144. 

  144.                      </span>
    145. 

  145.                 </div>
    146. 

  146.                 <div class="formControls col-2 col-sm-2">
    147. 

  147.                     <span class="select-box">
    148. 

  148.                          <select id="selectStore" class="select" name="">
    149. 

  149.                          </select>
    150. 

  150.                      </span>
    151. 

  151.                 </div>
    152. 

  152.             </div>
    153. 

  153.             <div class="row cl">
    154. 

  154.                 <label class="form-label col-1 col-sm-1">客户信息：</label>
    155. 

  155.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    156. 

  156.                     <input type="text" class="input-text trim_input" placeholder="微信昵称" id="customerWechatName" name="customerWechatName" value="">
    157. 

  157.                 </div>
    158. 

  158.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    159. 

  159.                     <input type="text" class="input-text trim_input" placeholder="用户姓名" id="customerName" name="customerName" value="">
    160. 

  160.                 </div>
    161. 

  161.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    162. 

  162.                     <input type="text" class="input-text associated-phone" placeholder="用户电话" id="customerTel" name="customerTel" value="">
    163. 

  163.                 </div>
    164. 

  164.             </div>
    165. 

  165.             <div class="row cl">
    166. 

  166.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>二次售后：</label>
    167. 

  167.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    168. 

  168.                     <div class="radio-box">
    169. 

  169.                         <input type="radio"  name="customerSecondaryCustomer" value="1"  >
    170. 

  170.                         <label for="customer-type-1">是</label>
    171. 

  171.                     </div>
    172. 

  172.                     <div class="radio-box">
    173. 

  173.                         <input type="radio"   name="customerSecondaryCustomer" value="2"  checked>
    174. 

  174.                         <label for="customer-type-2">否</label>
    175. 

  175.                     </div>
    176. 

  176.                 </div>
    177. 

  177.             </div>
    178. 

  178.             <div class="row cl">
    179. 

  179.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>开箱损：</label>
    180. 

  180.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    181. 

  181.                     <div class="radio-box">
    182. 

  182.                         <input type="radio"  name="customerOutDamaged" value="1"  >
    183. 

  183.                         <label for="customer-type-1">是</label>
    184. 

  184.                     </div>
    185. 

  185.                     <div class="radio-box">
    186. 

  186.                         <input type="radio"   name="customerOutDamaged" value="2"  checked>
    187. 

  187.                         <label for="customer-type-2">否</label>
    188. 

  188.                     </div>
    189. 

  189.                 </div>
    190. 

  190.             </div>
    191. 

  191.             <div class="row cl" style="position: relative;">
    192. 

  192.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    193. 

  193.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    194. 

  194. 				<select name="complaintId" class="select">
    195. 

  195.                     <option value="">请选择问题分类</option>
    196. 

  196. 					<#--<option value="0">使用操作</option>-->
    197. 

  197. 					<#--<option value="1">使用操作</option>-->
    198. 

  198. 				</select>
    199. 

  199. 				</span>
    200. 

  200.                 </div>
    201. 

  201.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    202. 

  202. 				<select name="smallClassId" id="smallClassId" class="select">
    203. 

  203.                     <option value="">请选择问题分类</option>
    204. 

  204. 					<#--<option value="0">使用操作制水出水</option>
    205. 

  205. 					<option value="1">使用操作制水出水</option>-->
    206. 

  206. 				</select>
    207. 

  207. 				</span>
    208. 

  208.                 </div>
    209. 

  209.                 <div class="formControls col-2 col-sm-2">
    210. 

  210.                     <div class="clearfix">
    211. 

  211.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input trim_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    212. 

  212.                     </div>
    213. 

  213.                 </div>
    214. 

  214. 

  215.                 <div class="dalog-ask">
    216. 

  216.                     <div class="tag">
    217. 

  217.                         <em></em>
    218. 

  218.                         <strong>相关QA</strong>
    219. 

  219.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="closeQA()">关闭</a>
    220. 

  220.                         <ul id="question" style="padding-top: 15px">
    221. 

  221.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    222. 

  222.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    223. 

  223.                         </ul>
    224. 

  224.                     </div>
    225. 

  225.                 </div>
    226. 

  226. 

  227.             </div>
    228. 

  228. 

  229.             <div class="row cl">
    230. 

  230.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    231. 

  231.                 <div class="formControls col-5 col-sm-5">
    232. 

  232.                     <input type="text" class="input-text trim_input" style="width: 625px;" name="describeTitle" id="describeTitle" datatype="*1-50" errormsg="问题标题不正确！" >
    233. 

  233.                 </div>
    234. 

  234.             </div>
    235. 

  235. 

  236.             <div class="row cl">
    237. 

  237.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题回复：</label>
    238. 

  238.                 <div class="formControls col-5 col-sm-5">
    239. 

  239.                     <input type="hidden" name="questionId" id="questionId" value="">
    240. 

  240.                     <script id="describeContentText" type="text/plain" style="width:983px;height:250px;"></script>
    241. 

  241.                     </script>
    242. 

  242.                     <input type="hidden" name="describeContent" id="describeContent" value="">
    243. 

  243.                 </div>
    244. 

  244.             </div>
    245. 

  245. 

  246.             <div class="row cl">
    247. 

  247.             <#--处理描述 - 客诉备注-->
    248. 

  248.                 <label class="form-label col-1 col-sm-1">问题描述：</label>
    249. 

  249.                 <div class="formControls col-5 col-sm-5">
    250. 

  250.                     <span>问题描述详情，内部使用，不会对外公布。</span>
    251. 

  251.                     <script id="describeHandleDescText" type="text/plain" style="width:983px;height:250px;"></script>
    252. 

  252.                     </script>
    253. 

  253.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc">
    254. 

  254.                 </div>
    255. 

  255.             </div>
    256. 

  256. 

  257.             <div class="row cl">
    258. 

  258.                 <label class="form-label col-1 col-sm-1"></label>
    259. 

  259.                 <div class="formControls col-2 col-sm-2">
    260. 

  260.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="p-phone" name="">
    261. 

  261.                 </div>
    262. 

  262.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    263. 

  263.                     <input type="button" class="btn btn-primary" value="发送问题回复给用户" onclick="sendPhone('p','p-msg');">
    264. 

  264.                 </div>
    265. 

  265.                 <div class="formControls col-2 col-sm-2" style="width: 10%;    margin-left: 40px;">
    266. 

  266.                     <input type="button" class="btn btn-primary" value="保存QA" onclick="saveQuestion(1);">
    267. 

  267.                 </div>
    268. 

  268.                 <div class="formControls col-2 col-sm-2 msg-phone">
    269. 

  269.                     <div id="p-msg" style="color: #e00"></div>
    270. 

  270.                 </div>
    271. 

  271.             </div>
    272. 

  272.             <div class="row cl">
    273. 

  273.                 <label class="form-label col-1 col-sm-1">
    274. 

  274.                     <div class="tit">处理结果</div>
    275. 

  275.                 </label>
    276. 

  276.                 <div class="formControls col-10 col-sm-10">
    277. 

  277.                 </div>
    278. 

  278.             </div>
    279. 

  279. 

  280.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    281. 

  281.             <input type="hidden" id="sendFittings" name="sendFittingsJson" value="">
    282. 

  282.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    283. 

  283.             <input type="hidden" id="closedFittings" name="closedFittingsJson" value="">
    284. 

  284. 

  285.             <div class="row cl">
    286. 

  286.                 <label class="form-label col-1 col-sm-1">处理类型：</label>
    287. 

  287.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    288. 

  288.                     <div class="radio-box" id="solved">
    289. 

  289.                         <input type="radio" id="customer-process-1" value="1" name="customerIsSolve" >
    290. 

  290.                         <label for="customer-process-1">已解决</label>
    291. 

  291.                     </div>
    292. 

  292.                     <div class="radio-box" id="noSolved">
    293. 

  293.                         <input type="radio" id="customer-process-2" value="2" name="customerIsSolve">
    294. 

  294.                         <label for="customer-process-2">未解决</label>
    295. 

  295.                     </div>
    296. 

  296.                     <div class="radio-box" id="renewed" style="display: none">
    297. 

  297.                         <input type="radio" id="customer-process-3" value="3" name="customerIsSolve" checked>
    298. 

  298.                         <label for="customer-process-3">换新</label>
    299. 

  299.                     </div>
    300. 

  300.                     <div class="radio-box" id="maintain" style="display: none">
    301. 

  301.                         <input type="radio" id="customer-process-4" value="4" name="customerIsSolve" >
    302. 

  302.                         <label for="customer-process-4">维修</label>
    303. 

  303.                     </div>
    304. 

  304.                     <div class="radio-box" id="reissue" style="display: none">
    305. 

  305.                         <input type="radio" id="customer-process-5" value="5" name="customerIsSolve">
    306. 

  306.                         <label for="customer-process-5">补发</label>
    307. 

  307.                     </div>
    308. 

  308.                     <div class="radio-box" id="backGoods" style="display: none">
    309. 

  309.                         <input type="radio" id="customer-process-6" value="6" name="customerIsSolve">
    310. 

  310.                         <label for="customer-process-6">退货</label>
    311. 

  311.                     </div>
    312. 

  312.                     <div class="radio-box" id="noReasonBack" style="display: none">
    313. 

  313.                         <input type="radio" id="customer-process-7" value="7" name="customerIsSolve">
    314. 

  314.                         <label for="customer-process-7">无理由退货</label>
    315. 

  315.                     </div>
    316. 

  316.                 </div>
    317. 

  317.             </div>
    318. 

  318.             <div class="row cl">
    319. 

  319.                 <label class="form-label col-1 col-sm-1"></label>
    320. 

  320.                 <div class="formControls col-10 col-sm-10">
    321. 

  321.                     <ul class="time-line-list" id="processResultStatus">
    322. 

  322.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    323. 

  323.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    324. 

  324.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    325. 

  325.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    326. 

  326.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    327. 

  327.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    328. 

  328.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    329. 

  329.                     </ul>
    330. 

  330.                 </div>
    331. 

  331.             </div>
    332. 

  332.             <div class="row cl" id="orderHead" style="display: none;">
    333. 

  333.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    334. 

  334.                 <div class="formControls col-1 col-sm-1">
    335. 

  335.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    336. 

  336.                 </div>
    337. 

  337.             </div>
    338. 

  338.             <div class="row cl" id="order" style="display: none;">
    339. 

  339.                 <label class="form-label col-1 col-sm-1"></label>
    340. 

  340.                 <div class="formControls col-9 col-sm-9 text-c">
    341. 

  341.                     <table class="table table-border table-bg table-bordered">
    342. 

  342.                         <tr>
    343. 

  343.                             <th style="text-align: center;">销售公司</th>
    344. 

  344.                             <th style="text-align: center;">店铺名称</th>
    345. 

  345.                             <th style="text-align: center;">Efast订单号</th>
    346. 

  346.                             <th style="text-align: center;">姓名</th>
    347. 

  347.                             <th style="text-align: center;">电话</th>
    348. 

  348.                             <th style="text-align: center;">订单金额</th>
    349. 

  349.                             <th style="text-align: center;">购买产品</th>
    350. 

  350.                             <th style="text-align: center;">购买日期</th>
    351. 

  351.                         </tr>
    352. 

  352.                         <tr id="showOrder">
    353. 

  353.                             <td style="text-align: center;" colspan="8">暂未选择订单</td>
    354. 

  354.                         </tr>
    355. 

  355.                         <tr id="showOrderAddress" style="display: none">
    356. 

  356.                             <td style="text-align: center;" colspan="8">暂未选择订单</td>
    357. 

  357.                         </tr>
    358. 

  358.                     </table>
    359. 

  359.                     <input type="hidden" id="orderId" name="salesId" value="" >
    360. 

  360.                 </div>
    361. 

  361.             </div>
    362. 

  362. 

  363.             <div class="row cl" id="recipientInfoTitle" style="display: none;">
    364. 

  364.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    365. 

  365.                 <div class="formControls col-8 col-sm-8">请先选择订单，系统自动填充姓名，电话和地址信息。</div>
    366. 

  366.             </div>
    367. 

  367. 

  368.             <div class="row cl" id="recipientInfo" style="display: none;">
    369. 

  369.                 <label class="form-label col-1 col-sm-1"></label>
    370. 

  370.                 <div class="formControls col-2 col-sm-2">
    371. 

  371.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="relationSendName" datatype="*1-16" errormsg="联系人格式不正确！" >
    372. 

  372.                 </div>
    373. 

  373.                 <div class="formControls col-2 col-sm-2">
    374. 

  374.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel" datatype="m" errormsg="联系人电话格式不正确！">
    375. 

  375.                 </div>
    376. 

  376.                 <div class="formControls col-2 col-sm-2"  id="postageAccount">
    377. 

  377.                     <input type="text" class="input-text" value="" placeholder="邮费转账 支付宝账户" id="relationAlipay" name="relationAlipay" errormsg="邮费转账账户！">
    378. 

  378.                 </div>
    379. 

  379.             </div>
    380. 

  380.             <div class="row cl" id="recipientAddress" style="display: none;">
    381. 

  381.                 <input type="hidden" id="addressInfo">
    382. 

  382.                 <label class="form-label col-1 col-sm-1"></label>
    383. 

  383.                 <div class="formControls col-2 col-sm-2">
    384. 

  384.                     <span class="select-box">
    385. 

  385.                          <select id="province" class="select" name="provinceNumber">
    386. 

  386.                          </select>
    387. 

  387.                      </span>
    388. 

  388.                 </div>
    389. 

  389.                 <div class="formControls col-2 col-sm-2">
    390. 

  390.                     <span class="select-box">
    391. 

  391.                         <select id="city" class="select" name="cityNumber">
    392. 

  392.                         </select>
    393. 

  393.                     </span>
    394. 

  394.                 </div>
    395. 

  395.                 <div class="formControls col-2 col-sm-2">
    396. 

  396.                     <span class="select-box">
    397. 

  397.                         <select id="district" class="select" name="areaNumber">
    398. 

  398.                         </select>
    399. 

  399.                     </span>
    400. 

  400.                 </div>
    401. 

  401. 

  402.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    403. 

  403. 

  404.             </div>
    405. 

  405.             <div class="row cl" id="recipientAddressText" style="display: none;">
    406. 

  406.                 <label class="form-label col-1 col-sm-1"></label>
    407. 

  407.                 <div class="formControls col-5 col-sm-5">
    408. 

  408.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" datatype="*" errormsg="收货地址不正确！" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)"></textarea>
    409. 

  409.                     <span id="addrssMsg"></span>
    410. 

  410.                 </div>
    411. 

  411.             </div>
    412. 

  412.             <div class="row cl" id="renewedProduct" style="display: none;">
    413. 

  413.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">换新产品</span>：</label>
    414. 

  414.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    415. 

  415. 

  416.                     <table class="table table-border table-bg table-bordered">
    417. 

  417.                         <thead>
    418. 

  418.                             <tr class="text-c" id="table1">
    419. 

  419.                                 <th style="text-align: center;" width="60">产品名称</th>
    420. 

  420.                                 <th style="text-align: center;" width="60">产品颜色</th>
    421. 

  421.                                 <th style="text-align: center;" width="60">产品配件</th>
    422. 

  422.                             </tr>
    423. 

  423.                         </thead>
    424. 

  424.                         <tbody id="addProduct">
    425. 

  425.                             <tr id="">
    426. 

  426.                                 <td style="text-align: center;" colspan="3">请选择订单之后再选择产品</td>
    427. 

  427.                             </tr>
    428. 

  428.                         </tbody>
    429. 

  429.                     </table>
    430. 

  430. 

  431.                 </div>
    432. 

  432.             </div>
    433. 

  433. 

  434.             <div class="row cl" id="TDScollect" style="display: none;">
    435. 

  435.                 <label class="form-label col-1 col-sm-1">TDS收集：</label>
    436. 

  436.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    437. 

  437.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    438. 

  438.                     <input style="width: 190px;" placeholder="" class="input-text my-search-input" placeholder="请输入城市名称搜索" type="text" name="arrcity" id="arrcity" />
    439. 

  439.                     <div id="suggest" class="ac_results"></div>
    440. 

  440.                 </div>
    441. 

  441.                 <div class="formControls col-2 col-sm-2">
    442. 

  442. 				<span class="select-box">
    443. 

  443.                     <select name="" class="select" id="TDSArea" name="TDSArea">
    444. 

  444.                         <option value="">请搜索城市</option>
    445. 

  445.                     </select>
    446. 

  446. 				</span>
    447. 

  447.                 </div>
    448. 

  448.                 <input type="hidden" name="customerArea" id="customerArea">
    449. 

  449.                 <div class="formControls col-2 col-sm-2">
    450. 

  450.                     <input type="text" class="input-text" value="" placeholder="进水TDS数值，最大999" id="customerInTDS" name="customerInTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    451. 

  451.                 </div>
    452. 

  452.                 <div class="formControls col-2 col-sm-2">
    453. 

  453.                     <input type="text" class="input-text" value="" placeholder="出水TDS数值，最大999" id="customerOutTDS" name="customerOutTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    454. 

  454.                 </div>
    455. 

  455.             </div>
    456. 

  456.             <div class="row cl" id="TDScollectShow" style="display: none;">
    457. 

  457.                 <label class="form-label col-1 col-sm-1"></label>
    458. 

  458.                 <div class="formControls col-6 col-sm-6">
    459. 

  459.                     <span id="DTS-address"></span>
    460. 

  460.                     &nbsp;&nbsp;&nbsp;&nbsp;<span id="DTS-in"></span>&nbsp;&nbsp;  <span id="DTS-out"></span>
    461. 

  461.                 </div>
    462. 

  462.             </div>
    463. 

  463. 

  464.             <div class="row cl" id="sendAddressInfo">
    465. 

  465.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    466. 

  466.                 <div class="formControls col-5 col-sm-5" style="height: 240px" id="sendAddressSmsHtml">
    467. 

  467.                    <#-- <script id="sendAddressSms" type="text/plain" style="width:983px;height:200px;"></script>
    468. 

  468.                     </script>-->
    469. 

  469.                 </div>
    470. 

  470.             </div>
    471. 

  471. 

  472.             <div class="row cl" id="sendAddressByPhone" style="display: none;">
    473. 

  473.                 <label class="form-label col-1 col-sm-1"></label>
    474. 

  474.                 <div class="formControls col-2 col-sm-2">
    475. 

  475.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="m-phone" name="">
    476. 

  476.                 </div>
    477. 

  477.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    478. 

  478.                     <input type="button" class="btn btn-primary" value="发短信给用户" onclick="sendPhone('m','m-msg');">
    479. 

  479.                 </div>
    480. 

  480.                 <div class="formControls col-2 col-sm-2 msg-phone">
    481. 

  481.                     <div id="m-msg" style="color: #e00"></div>
    482. 

  482.                 </div>
    483. 

  483.             </div>
    484. 

  484.              <div class="row cl" id="customerDescDiv">
    485. 

  485.                  <label class="form-label col-1 col-sm-1">备注：</label>
    486. 

  486.                  <div class="col-5 col-sm-5">
    487. 

  487.                      <textarea type="text" placeholder="" id="customerDesc" name="customerDesc" style="width: 340px;height: 100px;"></textarea>
    488. 

  488.                  </div>
    489. 

  489.               </div>
    490. 

  490.             <div class="row cl" id="updateProduct" style="display: none;">
    491. 

  491.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>更换产品：</label>
    492. 

  492.                 <div class="formControls col-9 col-sm-9" >
    493. 

  493. 

  494.                     <table class="table table-border table-bg table-bordered">
    495. 

  495.                         <thead>
    496. 

  496.                             <tr class="text-c" id="table2">
    497. 

  497.                                 <th style="text-align: center;" width="60">产品名称</th>
    498. 

  498.                                 <th style="text-align: center;" width="60">产品颜色</th>
    499. 

  499.                                 <th style="text-align: center;" width="60">产品配件</th>
    500. 

  500.                             </tr>
    501. 

  501.                         </thead>
    502. 

  502.                         <tbody id="back-product">
    503. 

  503.                         <#if productList??>
    504. 

  504.                             <#list productList as product>
    505. 

  505.                             <tr>
    506. 

  506.                                 <td width="80">
    507. 

  507.                                     <input type="hidden" value="${product.productId}"><span>${product.productName}</span>
    508. 

  508.                                 </td>
    509. 

  509.                                 <td style="padding: 0px;text-align: center;">
    510. 

  510.                                     <table style="height: 100%;">
    511. 

  511.                                         <tbody>
    512. 

  512.                                             <#list product.colorList as color>
    513. 

  513.                                             <tr>
    514. 

  514.                                                 <td width="55" style="border-left: none;text-align: center;border-top: 1px solid #ddd;">
    515. 

  515.                                                 ${color.colorName}
    516. 

  516.                                                 </td>
    517. 

  517.                                                 <td width="45" style="border-top: 1px solid #ddd; padding: 0px;width: 25px;">
    518. 

  518.                                                     <input type="hidden" class="input-produce-id" value="${product.productId}">
    519. 

  519.                                                     <input type="hidden" class="input-color-id" value="${color.colorId}">
    520. 

  520.                                                     <#assign number = ""/>
    521. 

  521.                                                     <#list customerCommon.sendProdcues as sendProdcues>
    522. 

  522.                                                         <#if sendProdcues.colorId == color.colorId >
    523. 

  523.                                                             <#assign number = sendProdcues.sendProdcueNumber/>
    524. 

  524.                                                         </#if>
    525. 

  525.                                                     </#list>
    526. 

  526.                                                     <input type="text" class="input-text input-color-number number-input" style="width: 100%;border: none;text-align: center;" value="${number}" placeholder="产品数量" id="color-1-1" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)">
    527. 

  527.                                                 </td>
    528. 

  528.                                             </tr>
    529. 

  529.                                             </#list>
    530. 

  530.                                         </tbody>
    531. 

  531.                                     </table>
    532. 

  532.                                 </td>
    533. 

  533.                                 <td style="padding: 0px;text-align: center;">
    534. 

  534.                                     <table style="height: 100%;">
    535. 

  535.                                         <tbody>
    536. 

  536.                                             <#list product.fittingsList as fittingsInfo>
    537. 

  537.                                             <tr>
    538. 

  538.                                                 <td width="55" style="border-left: none;text-align: center; border-top: 1px solid #ddd;">${fittingsInfo.fittingsName}</td>
    539. 

  539.                                                 <td width="45" style="border-top: 1px solid #ddd;padding: 0px;width: 25px;">
    540. 

  540.                                                     <input type="hidden" class="input-produce-id" value="${fittingsInfo.productId}">
    541. 

  541.                                                     <input type="hidden" class="input-fittings-id" value="${fittingsInfo.fittingsId}">
    542. 

  542.                                                     <#assign number = ""/>
    543. 

  543.                                                     <#list customerCommon.sendFittings as sendFittings>
    544. 

  544.                                                         <#if sendFittings.fittingsId == fittingsInfo.fittingsId >
    545. 

  545.                                                             <#assign number = sendFittings.sendFittingNumber/>
    546. 

  546.                                                         </#if>
    547. 

  547.                                                     </#list>
    548. 

  548.                                                     <input type="text" class="input-text input-fittings-number" style="width: 100%;border: none;text-align: center;" value="${number}" placeholder="配件数量" id="fittings-1-1" name="" onkeyup="keyFun($(this),999)" onpaste="keyFun($(this),999)">
    549. 

  549.                                                 </td>
    550. 

  550.                                             </tr>
    551. 

  551.                                             </#list>
    552. 

  552.                                         </tbody>
    553. 

  553.                                     </table>
    554. 

  554.                                 </td>
    555. 

  555.                             </tr>
    556. 

  556.                             </#list>
    557. 

  557.                         </#if>
    558. 

  558.                         </tbody>
    559. 

  559.                     </table>
    560. 

  560.                 </div>
    561. 

  561. 

  562.             </div>
    563. 

  563. 

  564.             <div class="row cl">
    565. 

  565.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    566. 

  566.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    567. 

  567.                     <div class="radio-box">
    568. 

  568.                         <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" >
    569. 

  569.                         <label for="customer-visit-1">需要回访</label>
    570. 

  570.                     </div>
    571. 

  571.                     <div class="radio-box">
    572. 

  572.                         <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1" checked>
    573. 

  573.                         <label for="customer-visit-2">不需要回访</label>
    574. 

  574.                     </div>
    575. 

  575.                 </div>
    576. 

  576.             </div>
    577. 

  577. 

  578.             <div id="needToVisit" style="display: none;">
    579. 

  579.                 <div class="row cl">
    580. 

  580.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>被回访人：</label>
    581. 

  581.                     <div class="formControls col-2 col-sm-2">
    582. 

  582.                         <input type="text" class="input-text trim_input" value="" placeholder="填写回访人姓名" id="" name="visitName"  datatype="*1-16" errormsg="回访人姓名格式不正确！" >
    583. 

  583.                     </div>
    584. 

  584.                     <div class="formControls col-2 col-sm-2">
    585. 

  585.                         <input type="text" class="input-text associated-phone" value="" placeholder="填写回访人手机号" id="" name="visitTel"  ignore="ignore" errormsg="回访人手机号码格式不正确！">
    586. 

  586.                     </div>
    587. 

  587.                 </div>
    588. 

  588.                 <div class="row cl">
    589. 

  589.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    590. 

  590.                     <div class="formControls col-2 col-sm-2">
    591. 

  591.                         <input type="text" placeholder="请选择回访日期" id="datemin"  name="visitDate" datatype="*" class="input-text Wdate" onclick="WdatePicker({skin:'whyGreen',minDate:'%y-%M-%d'})"  readonly="readonly">
    592. 

  592.                     </div>
    593. 

  593.                 </div>
    594. 

  594.                 <div class="row cl">
    595. 

  595.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    596. 

  596.                     <div class="formControls col-10 col-sm-10 skin-minimal">
    597. 

  597.                         <div class="radio-box">
    598. 

  598.                             <input type="radio" id="visit-time-1" name="visitTimeSelect" value="1" checked>
    599. 

  599.                             <label for="visit-time-1">09:00-12:00</label>
    600. 

  600.                         </div>
    601. 

  601.                         <div class="radio-box">
    602. 

  602.                             <input type="radio" id="visit-time-2" name="visitTimeSelect" value="2">
    603. 

  603.                             <label for="visit-time-2">12:00-14:00</label>
    604. 

  604.                         </div>
    605. 

  605.                         <div class="radio-box">
    606. 

  606.                             <input type="radio" id="visit-time-3" name="visitTimeSelect" value="3">
    607. 

  607.                             <label for="visit-time-3">14:00-18:00</label>
    608. 

  608.                         </div>
    609. 

  609.                     </div>
    610. 

  610.                 </div>
    611. 

  611.                 <div class="row cl">
    612. 

  612.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    613. 

  613.                     <div class="formControls col-4 col-sm-4"> <span class="select-box">
    614. 

  614.                     <select class="select" id="visitAdminId" name="visitAdminId">
    615. 

  615. 

  616.                     </select>
    617. 

  617.                     </span>
    618. 

  618.                     </div>
    619. 

  619.                 </div>
    620. 

  620.                 <div class="cl"  style="display: table;width: 100%;">
    621. 

  621.                     <label class="form-label col-1 col-sm-1"></label>
    622. 

  622.                     <div class="formControls col-4 col-sm-4">
    623. 

  623.                         <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    624. 

  624.                     </div>
    625. 

  625.                 </div>
    626. 

  626.             </div>
    627. 

  627.             <div class="row cl">
    628. 

  628.                 <div class="col-2 col-sm-2 col-offset-3">
    629. 

  629.                     <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    630. 

  630.                 </div>
    631. 

  631.             </div>
    632. 

  632.         </form>
    633. 

  633.     </div>
    634. 

  634. </article>
    635. 

  635. 

  636. <script type="text/javascript">
    637. 

  637.     var url_path = "${path}";
    638. 

  638. </script>
    639. 

  639. 

  640. <#--时间控件-->
    641. 

  641. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    642. 

  642. 

  643. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    644. 

  644. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    645. 

  645. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    646. 

  646. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    647. 

  647. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    648. 

  648. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    649. 

  649. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    650. 

  650. 

  651. <#--百度富文本编译器-->
    652. 

  652. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    653. 

  653. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    654. 

  654. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    655. 

  655. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    656. 

  656. 

  657. <#-- 业务脚本JS -->
    658. 

  658. <script type="text/javascript" charset="utf-8" src="${path}/common/js/customer/customer.js"></script>
    659. 

  659. 

  660. <script>
    661. 

  661. 

  662.     $(function(){
    663. 

  663.     })
    664. 

  664. 

  665.     /*是否是修改页面*/
    666. 

  666.     var isUpdate = false;
    667. 

  667.     /*是否需要回访  只有修改页面才会使用*/
    668. 

  668.     var customerIsVisit = false;
    669. 

  669. 

  670.     /*个人id*/
    671. 

  671.     var adminId = 0;
    672. 

  672. 

  673.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    674. 

  674.     var allCustomerInfoType;
    675. 

  675. 

  676.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    677. 

  677.     var allCustomerType = 1;
    678. 

  678.     var allCustomerTypeName = ["已解决","未解决","换新","维修","补发","退货","无理由退货"];
    679. 

  679. 

  680.     /*  寄回地址的id */
    681. 

  681.     var complaint_questionId = 5;
    682. 

  682. 

  683.     /* 用于判断是否第一次初始化省市区-- 只在选择类型为售后时使用 */
    684. 

  684.     var isInitAddress = 0;
    685. 

  685. 

  686.     /*获取客服*/
    687. 

  687.     var sysAminList;
    688. 

  688. 

  689.     /*1：需要有订单    2：不需要有订单*/
    690. 

  690.     var isNeedSelectOrder;
    691. 

  691. 

  692.     /*初始化页面参数*/
    693. 

  693.     $(function () {
    694. 

  694.         /* 初始化单选框样式 */
    695. 

  695.         //initCheck();
    696. 

  696. 

  697.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    698. 

  698.         initProduceType();
    699. 

  699. 

  700.         /*初始化问题分类*/
    701. 

  701.         initComplaintTypeInfo();
    702. 

  702. 

  703.         /*初始化客服*/
    704. 

  704.         initSysAdmin();
    705. 

  705. 

  706.         /*初始化回访客服*/
    707. 

  707.         initVisitSysAdmin();
    708. 

  708. 

  709.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    710. 

  710.         initProcessResult(3);
    711. 

  711. 

  712.         /*监听来源入口选择事件*/
    713. 

  713.         $("input[name='customerSourceType']").change(function (){
    714. 

  714.             var type = parseInt($(this).val());
    715. 

  715.             if(type == 3){
    716. 

  716.                 $("#customerSourceOld").show();
    717. 

  717.             }else{
    718. 

  718.                 $("#customerSourceOld").hide();
    719. 

  719.             }
    720. 

  720.         })
    721. 

  721. 

  722.         /*监听客诉类型选择事件*/
    723. 

  723.         $("input[name='customerCounselType']").change(function (){
    724. 

  724.             allCustomerInfoType = parseInt($(this).val());
    725. 

  725.             if(allCustomerInfoType == 1){
    726. 

  726.                 $("#customer-process-1").iCheck('check');  //设置已解决
    727. 

  727.                 allCustomerType = 1;
    728. 

  728.             }else{
    729. 

  729.                 $("#customer-process-3").iCheck('check');  //设置换新
    730. 

  730.                 allCustomerType =3;
    731. 

  731.             }
    732. 

  732.             initProcessResult(allCustomerType);
    733. 

  733.         })
    734. 

  734. 

  735.         /*监听处理结果选择事件*/
    736. 

  736.         $("[name='customerIsSolve']").change(function(){
    737. 

  737.             initProcessResult(parseInt($(this).val()));
    738. 

  738.         })
    739. 

  739. 

  740.         /*监听问题类型 选择事件*/
    741. 

  741.         $("[name='complaintId']").change(function(){
    742. 

  742.             initComplaintSmallClassInfo($(this).val());
    743. 

  743.         })
    744. 

  744. 

  745.         /*监听问题关键字搜索*/
    746. 

  746.         $(document).on('click', '#search_button', function() {
    747. 

  747.             initComplaintQuestionInfo("p");
    748. 

  748.         });
    749. 

  749. 

  750.         /*搜索订单事件*/
    751. 

  751.         $(document).on('click', '#selectOrder', function() {
    752. 

  752.             selectOrder();
    753. 

  753.         });
    754. 

  754. 

  755.         /*监听省选择事件*/
    756. 

  756.         $(document).on('change', '#province', function() {
    757. 

  757.             var proId = $("#province").val();
    758. 

  758.             var cityId = setCity("",proId,2)
    759. 

  759.             setDistrict("",cityId,2)
    760. 

  760.         });
    761. 

  761. 

  762.         /*监听市选择事件*/
    763. 

  763.         $(document).on('change', '#city', function() {
    764. 

  764.             var city = $("#city").val();
    765. 

  765.             setDistrict("",city,2)
    766. 

  766.         });
    767. 

  767. 

  768.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    769. 

  769. //        initVisitEvent();
    770. 

  770. 

  771. 

  772.         /*监听回访选择客服的选择事件*/
    773. 

  773.         $(document).on('change', '#visitAdminId', function() {
    774. 

  774.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    775. 

  775.             var visitAdminId = $("#visitAdminId").val();
    776. 

  776.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    777. 

  777.                 showVisitMsg(1);
    778. 

  778.             }else{
    779. 

  779.                 showVisitMsg(2,visitAdminName);
    780. 

  780.             }
    781. 

  781.         });
    782. 

  782. 

  783.         /* 监听TDS收集--地址选择 */
    784. 

  784.         $(document).on('change', '#TDSArea', function() {
    785. 

  785.             setTDSCollect();
    786. 

  786.         });
    787. 

  787.         /* 监听手机号 失去焦点时  将其他手机号码未填的 补充上去 */
    788. 

  788.         $(".associated-phone").blur(function (){
    789. 

  789.             var phone = $.trim($(this).val());
    790. 

  790.             $(this).val(phone);
    791. 

  791.             if(phone.length == 11 && phoneReg.test(phone)){
    792. 

  792.                 $(".associated-phone").each(function(){
    793. 

  793.                     var ph = $(this).val();
    794. 

  794.                     if(ph == null || ph == "" || typeof(ph) == "undefined" || ph.length != 11){
    795. 

  795.                         $(this).val(phone);
    796. 

  796.                     }
    797. 

  797.                 })
    798. 

  798.             }
    799. 

  799.         })
    800. 

  800. 

  801.     })
    802. 

  802. </script>
    803. 

  803. 

  804. </body>
    805. 

  805. </html>
    806.