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ورود
hexiugang
/
iamberry-common-parent
دنبال کردن 3
ستاره دار 3
انشعاب 1
پرونده‌ها مشکلات 0 درخواست واکشی 0 ویکی
درخت: e5e6225ab4
شاخه‌ها تگ‌ها
iamberry-com...
/
watero-rst-web
/
src
/
main
/
webapp
/
WEB-INF
/
views
/
cm
/
customer
/
update_customer.ftl

update_customer.ftl 61 KB
تاريخچه خام

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  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;color: #50a2ea;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 50%;height: 6px;width: 6px;border-radius: 6px;margin-top: -3px; background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 15px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.         .msg-phone{height: 35px;line-height: 35px; }
    54. 

  54. 

  55.         /*用于邮寄信息的css*/
    56. 

  56.         .youxi_xinxi{}
    57. 

  57.         .col-sm-1{width: 150px;}
    58. 

  58.     </style>
    59. 

  59.     <title>修改客诉 - 客诉管理 - RST</title>
    60. 

  60. </head>
    61. 

  61. <body>
    62. 

  62. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    63. 

  63.     <span class="c-gray en">/</span> 客诉管理
    64. 

  64.     <span class="c-gray en">/</span> 修改客诉
    65. 

  65.     <a class="btn radius r"
    66. 

  66.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    67. 

  67.     <a class="btn radius r"
    68. 

  68.        href="javascript:history.back(-1);" title="后退"><i class="Hui-iconfont">&#xe6d4;</i></a>
    69. 

  69. </nav>
    70. 

  70. <article class="page-container" style="padding: 10px;">
    71. 

  71.     <div class="pd-20 cl">
    72. 

  72.         <form action="${path}/admin/customer/update_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    73. 

  73. 

  74.             <input type="hidden" id="customerId" name="customerId" value="${customerInfo.customerId!''}">
    75. 

  75.             <input type="hidden" id="relationId" name="relationId" value="${cmRelation.relationId!''}">
    76. 

  76.             <input type="hidden"  name="customerIsVisit"  value="1" >
    77. 

  77. 

  78.             <input type="hidden" id="isNeedSelectOrder" name="isNeedSelectOrder" value="${customerInfo.isNeedSelectOrder}">
    79. 

  79. 

  80.             <div class="row cl">
    81. 

  81.                 <label class="form-label col-3">
    82. 

  82.                     <div class="tit-2">客诉基本信息</div>
    83. 

  83.                 </label>
    84. 

  84.                 <div class="formControls col-9">
    85. 

  85.                 </div>
    86. 

  86.             </div>
    87. 

  87.             <div class="row cl">
    88. 

  88.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客服：</label>
    89. 

  89.                 <div class="formControls col-4 col-sm-4"> <span class="select-box" style=" width: 625px;">
    90. 

  90.                     <select name="adminId" id="adminId" class="select">
    91. 

  91.                         <#list adminList as admin>
    92. 

  92.                             <option value ="${admin.adminId!}" <#if customerInfo.adminId??><#if customerInfo.adminId == admin.adminId >selected="selected"</#if></#if>>${admin.adminName!}</option>
    93. 

  93.                         </#list>
    94. 

  94.                     </select>
    95. 

  95. 				</span>
    96. 

  96.                 </div>
    97. 

  97.             </div>
    98. 

  98.             <div class="row cl">
    99. 

  99.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    100. 

  100.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    101. 

  101.                     <div class="radio-box">
    102. 

  102.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" <#if customerInfo.customerSourceType == 1 >checked</#if>>
    103. 

  103.                         <label for="tel-1">400电话</label>
    104. 

  104.                     </div>
    105. 

  105.                     <div class="radio-box">
    106. 

  106.                         <input type="radio" id="tel-2" name="customerSourceType" value="2" <#if customerInfo.customerSourceType == 2 >checked</#if>>
    107. 

  107.                         <label for="tel-2">微信公众号</label>
    108. 

  108.                     </div>
    109. 

  109.                     <div class="radio-box">
    110. 

  110.                         <input type="radio" id="tel-4" name="customerSourceType" value="4" <#if customerInfo.customerSourceType == 4 >checked</#if>>
    111. 

  111.                         <label for="tel-4">QQ群</label>
    112. 

  112.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_4"  value="<#if customerInfo.customerSourceType == 4 >${customerInfo.customerSource!''}</#if>" style="width: 100px;">-->
    113. 

  113.                     </div>
    114. 

  114.                     <div class="radio-box">
    115. 

  115.                         <input type="radio" id="tel-5" name="customerSourceType" value="5" <#if customerInfo.customerSourceType == 5 >checked</#if>>
    116. 

  116.                         <label for="tel-5">微信群</label>
    117. 

  117.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_5" value="<#if customerInfo.customerSourceType == 5 >${customerInfo.customerSource!''}</#if>" style="width: 100px;">-->
    118. 

  118.                     </div>
    119. 

  119.                     <div class="radio-box">
    120. 

  120.                         <input type="radio" id="tel-6" name="customerSourceType" value="6" <#if customerInfo.customerSourceType == 6 >checked</#if>>
    121. 

  121.                         <label for="tel-6">个人微信</label>
    122. 

  122.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_6" value="<#if customerInfo.customerSourceType == 6 >${customerInfo.customerSource!''}</#if>" style="width: 100px;">-->
    123. 

  123.                     </div>
    124. 

  124.                     <div class="radio-box">
    125. 

  125.                         <input type="radio" id="tel-7" name="customerSourceType" value="7" <#if customerInfo.customerSourceType == 7 >checked</#if>>
    126. 

  126.                         <label for="tel-7">有赞</label>
    127. 

  127.                     </div>
    128. 

  128.                     <div class="radio-box">
    129. 

  129.                         <input type="radio" id="tel-3" name="customerSourceType" value="3" <#if customerInfo.customerSourceType == 3 >checked</#if>>
    130. 

  130.                         <label for="tel-3">其他</label>
    131. 

  131.                         <#--<input type="text" class="input-text trim_input customerSourceType_text_3" value="<#if customerInfo.customerSourceType == 3 >${customerInfo.customerSource!''}</#if>" style="width: 100px;">-->
    132. 

  132.                     </div>
    133. 

  133.                         <#--<input type="text" style="width: 321px;margin-left: 10px; <#if customerInfo.customerSourceType != 3 >display: none;</#if>" class="input-text" value="${customerInfo.customerSource!''}" placeholder="" id="customerSourceOld" name="customerSourceOld" placeholder="">-->
    134. 

  134.                         <#--<input type="hidden" value="" placeholder="" id="customerSource" name="customerSource"  >-->
    135. 

  135.                 </div>
    136. 

  136.             </div>
    137. 

  137. 

  138.             <div class="row cl">
    139. 

  139.                 <label class="form-label col-1 col-sm-1">来源描述：</label>
    140. 

  140.                 <div class="formControls col-4 col-sm-4 skin-minimal customerSourceType_text_all">
    141. 

  141.                     <input type="text" class="input-text trim_input" value="${customerInfo.customerSource!''}" placeholder="来源入口描述" id="customerSource" name="customerSource">
    142. 

  142.                 </div>
    143. 

  143.             </div>
    144. 

  144. 

  145.             <div class="row cl">
    146. 

  146.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    147. 

  147.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    148. 

  148.                     <div class="radio-box">
    149. 

  149.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1"  <#if customerInfo.customerCounselType == 1 >checked</#if>>
    150. 

  150.                         <label for="customer-type-1">售前咨询</label>
    151. 

  151.                     </div>
    152. 

  152.                     <div class="radio-box">
    153. 

  153.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2"  <#if customerInfo.customerCounselType == 2 >checked</#if>>
    154. 

  154.                         <label for="customer-type-2">售后咨询</label>
    155. 

  155.                     </div>
    156. 

  156.                 </div>
    157. 

  157.             </div>
    158. 

  158. 

  159.             <div class="row cl">
    160. 

  160.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询产品：</label>
    161. 

  161.                 <input type="hidden" id="typeCompany" name="typeCompany" value="">
    162. 

  162.                 <div class="formControls col-10 col-sm-10 skin-minimal" id="produceTypeHtml">
    163. 

  163.                     <#list typeList as type>
    164. 

  164.                         <div class="radio-box" style="width: 180px;">
    165. 

  165.                             <input type="radio" id="produceType-${type_index}" name="typeId" typeCompany="${type.typeCompany}"  complaintType="${type.complaintType}" value="${type.typeId!''}" <#if customerInfo.typeId == type.typeId>checked</#if> >
    166. 

  166.                             <label for="produceType-${type_index}">${type.typeName!''}</label>
    167. 

  167.                         </div>
    168. 

  168.                     </#list>
    169. 

  169.                 </div>
    170. 

  170.             </div>
    171. 

  171. 

  172.             <div class="row cl">
    173. 

  173.                 <label class="form-label col-3">
    174. 

  174.                     <div class="tit-2">用户信息</div>
    175. 

  175.                 </label>
    176. 

  176.                 <div class="formControls col-9">
    177. 

  177.                 </div>
    178. 

  178.             </div>
    179. 

  179. 

  180.             <div class="row cl sales_channel" id="salesChannelsSelect" style="">
    181. 

  181.                 <input type="hidden" id="companyId" name="companyId" value="<#if customerInfo??>${customerInfo.companyId!''}</#if>">
    182. 

  182.                 <input type="hidden" id="storeId" name="storeId" value="<#if customerInfo??>${customerInfo.storeId!''}</#if>">
    183. 

  183.                 <label class="form-label col-1 col-sm-1">销售渠道：</label>
    184. 

  184.                 <div class="formControls col-2 col-sm-2">
    185. 

  185.                     <span class="select-box">
    186. 

  186.                          <select id="selectCompany" class="select  init_company" name="">
    187. 

  187.                          </select>
    188. 

  188.                      </span>
    189. 

  189.                 </div>
    190. 

  190.                 <div class="formControls col-2 col-sm-2">
    191. 

  191.                     <input id="store_1" name="maktMaktx" class="input-text" list="datalist_1" value="" placeholder="输入店铺关键字或双击" datatype="*1-20" errormsg="请选择销售店铺！" />
    192. 

  192.                     <datalist class="select init_store" id="datalist_1">
    193. 

  193. 

  194.                     </datalist>
    195. 

  195.                 <#--<input type="hidden" id="salesStoreId" name="salesStoreId">-->
    196. 

  196.                 </div>
    197. 

  197.             </div>
    198. 

  198. 

  199.             <div class="row cl">
    200. 

  200.                 <label class="form-label col-1 col-sm-1">用户信息：</label>
    201. 

  201.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    202. 

  202.                     <input type="text" class="input-text trim_input" placeholder="微信昵称" id="customerWechatName" name="customerWechatName" value="${customerInfo.customerWechatName!''}">
    203. 

  203.                 </div>
    204. 

  204.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    205. 

  205.                     <input type="text" class="input-text" placeholder="用户姓名" id="customerName" name="customerName" value="${customerInfo.customerName!''}">
    206. 

  206.                 </div>
    207. 

  207.                 <div class="formControls col-2 col-sm-2 skin-minimal">
    208. 

  208.                     <input type="text" class="input-text" placeholder="用户电话" id="customerTel" name="customerTel" value="${customerInfo.customerTel!''}">
    209. 

  209.                 </div>
    210. 

  210.             </div>
    211. 

  211.             <div class="row cl">
    212. 

  212.                 <label class="form-label col-3">
    213. 

  213.                     <div class="tit-2">客诉问题</div>
    214. 

  214.                 </label>
    215. 

  215.                 <div class="formControls col-9">
    216. 

  216.                 </div>
    217. 

  217.             </div>
    218. 

  218.             <div class="row cl" id="twiceSellEnd">
    219. 

  219.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>二次售后：</label>
    220. 

  220.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    221. 

  221.                     <div class="radio-box">
    222. 

  222.                         <input type="radio"  name="customerSecondaryCustomer" value="1" <#if customerInfo.customerSecondaryCustomer == '1' >checked</#if> >
    223. 

  223.                         <label for="customer-type-1">是</label>
    224. 

  224.                     </div>
    225. 

  225.                     <div class="radio-box">
    226. 

  226.                         <input type="radio"   name="customerSecondaryCustomer" value="2"  <#if customerInfo.customerSecondaryCustomer == '2'>checked</#if>>
    227. 

  227.                         <label for="customer-type-2">否</label>
    228. 

  228.                     </div>
    229. 

  229.                 </div>
    230. 

  230.             </div>
    231. 

  231.             <div class="row cl" id="openTheLock">
    232. 

  232.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>开箱损：</label>
    233. 

  233.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    234. 

  234.                     <div class="radio-box">
    235. 

  235.                         <input type="radio"  name="customerOutDamaged" value="1"  <#if customerInfo.customerOutDamaged == '1' >checked</#if>>
    236. 

  236.                         <label for="customer-type-1">是</label>
    237. 

  237.                     </div>
    238. 

  238.                     <div class="radio-box">
    239. 

  239.                         <input type="radio"   name="customerOutDamaged" value="2" <#if customerInfo.customerOutDamaged == '2'>checked</#if>>
    240. 

  240.                         <label for="customer-type-2">否</label>
    241. 

  241.                     </div>
    242. 

  242.                 </div>
    243. 

  243.             </div>
    244. 

  244.             <div class="row cl" style="position: relative;">
    245. 

  245.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    246. 

  246.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    247. 

  247. 				<select name="complaintId" class="select" id="complaintId">
    248. 

  248.                     <option value="">请选择问题分类</option>
    249. 

  249.                     <#list complaintTypeInfoList as complaintTypeInfo>
    250. 

  250.                         <option value="${complaintTypeInfo.complaintId}" <#if complaintQuestionInfo.complaintId == complaintTypeInfo.complaintId>selected="selected"</#if> >${complaintTypeInfo.complaintClassName}</option>
    251. 

  251.                     </#list>
    252. 

  252. 				</select>
    253. 

  253. 				</span>
    254. 

  254.                 </div>
    255. 

  255.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    256. 

  256. 				<select name="smallClassId" id="smallClassId" class="select" >
    257. 

  257.                     <option value="">请选择问题分类</option>
    258. 

  258.                     <#list complaintSmallClassInfoList as complaintSmallClassInfo>
    259. 

  259.                         <option value="${complaintSmallClassInfo.smallClassId}" <#if complaintQuestionInfo.smallClassId == complaintSmallClassInfo.smallClassId>selected="selected"</#if>>${complaintSmallClassInfo.smallClassName}</option>
    260. 

  260.                     </#list>
    261. 

  261. 				</select>
    262. 

  262. 				</span>
    263. 

  263.                 </div>
    264. 

  264.                 <div class="formControls col-2 col-sm-2">
    265. 

  265.                     <div class="clearfix">
    266. 

  266.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:66%"><button type="button" class="btn btn-primary" style="width: 32%;"  id="search_button">搜索</button>
    267. 

  267.                     </div>
    268. 

  268.                 </div>
    269. 

  269. 

  270.                 <div class="dalog-ask">
    271. 

  271.                     <div class="tag">
    272. 

  272.                         <em></em>
    273. 

  273.                         <strong>相关QA</strong>
    274. 

  274.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="closeQA()">关闭</a>
    275. 

  275.                         <ul id="question" style="padding-top: 15px">
    276. 

  276.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    277. 

  277.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    278. 

  278.                         </ul>
    279. 

  279.                         <a href="javascript:void(0)" style="" onclick="initComplaintQuestionInfo('pr')">上一页</a>
    280. 

  280.                         <a href="javascript:void(0)" style="margin-left: 200px;" onclick="initComplaintQuestionInfo('ne')">下一页</a>
    281. 

  281.                     </div>
    282. 

  282.                 </div>
    283. 

  283.             </div>
    284. 

  284. 

  285.             <div class="row cl">
    286. 

  286.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    287. 

  287.                 <div class="formControls col-6 col-sm-6">
    288. 

  288.                     <input type="text" class="input-text" name="describeTitle" id="describeTitle" datatype="*1-50" errormsg="问题标题不正确！" value="" >
    289. 

  289.                 </div>
    290. 

  290.             </div>
    291. 

  291. 

  292.             <div class="row cl">
    293. 

  293.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题回复：</label>
    294. 

  294.                 <div class="formControls col-9 col-sm-9">
    295. 

  295.                     <input type="hidden" name="questionId" id="questionId" value="${customerInfo.questionId!''}">
    296. 

  296.                     <script id="describeContentText" type="text/plain" style="width:100%;height:250px;"></script>
    297. 

  297.                     </script>
    298. 

  298.                     <input type="hidden" name="describeContent" id="describeContent" value="">
    299. 

  299.                     <input type="hidden" name="describeId" id="describeId" value="">
    300. 

  300.                 </div>
    301. 

  301.             </div>
    302. 

  302. 

  303.             <div class="row cl">
    304. 

  304.             <#--处理描述 - 客诉备注-->
    305. 

  305.                 <label class="form-label col-1 col-sm-1">问题描述：</label>
    306. 

  306.                 <div class="formControls col-9 col-sm-9">
    307. 

  307.                     <span>问题描述详情，内部使用，不会对外公布。</span>
    308. 

  308.                     <script id="describeHandleDescText" type="text/plain" style="width:100%;height:250px;"></script>
    309. 

  309.                     </script>
    310. 

  310.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc" value="">
    311. 

  311.                 </div>
    312. 

  312.             </div>
    313. 

  313. 

  314.             <div class="row cl">
    315. 

  315.                 <label class="form-label col-1 col-sm-1"></label>
    316. 

  316.                 <div class="formControls col-2 col-sm-2">
    317. 

  317.                     <input type="text" class="input-text associated-phone" value="${customerInfo.customerTel!''}" placeholder="请输入手机号" id="p-phone" name="">
    318. 

  318.                 </div>
    319. 

  319.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    320. 

  320.                     <input type="button" class="btn btn-primary" value="发送问题回复给用户" onclick="sendPhone('p','p-msg');">
    321. 

  321.                 </div>
    322. 

  322.                 <div class="formControls col-2 col-sm-2" style="width: 10%;    margin-left: 40px;">
    323. 

  323.                     <input type="button" class="btn btn-primary" value="保存QA" onclick="saveQuestion();">
    324. 

  324.                 </div>
    325. 

  325.                 <div class="formControls col-2 col-sm-2 msg-phone">
    326. 

  326.                     <div id="p-msg" style="color: #e00"></div>
    327. 

  327.                 </div>
    328. 

  328.             </div>
    329. 

  329.             <div class="row cl">
    330. 

  330. 

  331.                 <label class="form-label col-1 col-sm-1">
    332. 

  332.                     <div class="tit">处理结果</div>
    333. 

  333.                 </label>
    334. 

  334.                 <div class="formControls col-10 col-sm-10">
    335. 

  335.                 </div>
    336. 

  336.             </div>
    337. 

  337. 

  338.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    339. 

  339.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    340. 

  340. 

  341.             <input type="hidden" id="customerIsSolve" name="customerIsSolve" value="">
    342. 

  342. 

  343.             <div class="row cl init_proMethod" id="" code="returnCode" msg="resultMsg" data="returnMsg" >
    344. 

  344.                 <label class="form-label col-1 col-sm-1">处理结果：</label>
    345. 

  345.                 <div class="formControls col-2 col-sm-2">
    346. 

  346.                     <span class="select-box">
    347. 

  347.                          <select class="select ulc_select" id="procTypeId" name="procTypeId" ulcId="${procMethod.procTypeId!''}" ulcValName="procTypeName" ulcValId="procTypeId"  ulcURL="/admin/proc/type" msg="" ulcList="list">
    348. 

  348.                          </select>
    349. 

  349.                      </span>
    350. 

  350.                 </div>
    351. 

  351.                 <div class="formControls col-2 col-sm-2">
    352. 

  352.                     <span class="select-box">
    353. 

  353.                          <select class="select ulc_select" id="procMethodId" name="procMethodId" ulcId="${procMethod.procMethodId!''}"  ulcValName="procMethodName" ulcValId="procMethodId"  ulcURL="/admin/proc/method?procTypeId=" msg="" ulcList="list" >
    354. 

  354.                          </select>
    355. 

  355.                      </span>
    356. 

  356.                 </div>
    357. 

  357.             </div>
    358. 

  358. 

  359.             <div class="row cl" id="">
    360. 

  360.                 <label class="form-label col-1 col-sm-1"></label>
    361. 

  361.                 <div class="formControls col-9 col-sm-9">
    362. 

  362.                     <span id="procMethodDesc">补充说明：${procMethod.procMethodDesc!''}</span>
    363. 

  363.                 </div>
    364. 

  364.             </div>
    365. 

  365. 

  366. 

  367.             <div class="row cl" style="display: none;">
    368. 

  368.                 <label class="form-label col-1 col-sm-1"></label>
    369. 

  369.                 <div class="formControls col-10 col-sm-10">
    370. 

  370.                     <ul class="time-line-list" id="processResultStatus">
    371. 

  371.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    372. 

  372.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    373. 

  373.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    374. 

  374.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    375. 

  375.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    376. 

  376.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    377. 

  377.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    378. 

  378.                     </ul>
    379. 

  379.                 </div>
    380. 

  380.             </div>
    381. 

  381.             <div class="row cl orderHead" id="" style="display: none;">
    382. 

  382.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    383. 

  383.                 <div class="formControls col-1 col-sm-1">
    384. 

  384.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    385. 

  385.                 </div>
    386. 

  386.             </div>
    387. 

  387. 

  388.             <div class="row cl orderHead" id="" style="display: none;">
    389. 

  389.                 <label class="form-label col-1 col-sm-1"></label>
    390. 

  390.                 <div class="formControls col-9 col-sm-9 text-c">
    391. 

  391.                     <table class="table table-border table-bg table-bordered">
    392. 

  392.                         <thead>
    393. 

  393.                             <tr>
    394. 

  394.                                 <th style="text-align: center;">销售公司</th>
    395. 

  395.                                 <th style="text-align: center;">店铺名称</th>
    396. 

  396.                                 <th style="text-align: center;">Efast订单号</th>
    397. 

  397.                                 <th style="text-align: center;">姓名</th>
    398. 

  398.                                 <th style="text-align: center;">电话</th>
    399. 

  399.                                 <th style="text-align: center;">订单金额</th>
    400. 

  400.                                 <th style="text-align: center;">购买产品</th>
    401. 

  401.                                 <th style="text-align: center;">购买日期</th>
    402. 

  402.                                 <th style="text-align: center;">收货地址</th>
    403. 

  403.                             </tr>
    404. 

  404.                         </thead>
    405. 

  405.                         <tbody id="showSalesOrderId">
    406. 

  406.                             <#if salesOrderList??>
    407. 

  407.                                 <#list salesOrderList as salesOrder>
    408. 

  408.                                     <tr id="showOrder">
    409. 

  409.                                         <td style="text-align: center;">${salesOrder.companyName!''}</td>
    410. 

  410.                                         <td style="text-align: center;">${salesOrder.storeName!''}</td>
    411. 

  411.                                         <td style="text-align: center;">${salesOrder.salesOrderId!''}</td>
    412. 

  412.                                         <td style="text-align: center;">${salesOrder.salesAddressName!''}</td>
    413. 

  413.                                         <td style="text-align: center;">${salesOrder.salesAddressTel!''}</td>
    414. 

  414.                                         <td style="text-align: center;">${salesOrder.salesPayMoney!''}</td>
    415. 

  415.                                         <td style="text-align: center;">
    416. 

  416.                                             <#list salesOrder.salesOrderItemList as salesOrderItem>
    417. 

  417.                                                 ${salesOrderItem.itemProductName}(${salesOrderItem.itemProductColor})* ${salesOrderItem.itemNum}<br>
    418. 

  418.                                             </#list>
    419. 

  419.                                         </td>
    420. 

  420.                                         <td style="text-align: center;">${(salesOrder.salesPayTime?string("yyyy-MM-dd HH:mm:ss"))!''}</td>
    421. 

  421.                                         <td style="text-align: center;">${salesOrder.salesAddressInfo}</td>
    422. 

  422.                                     </tr>
    423. 

  423.                                 </#list>
    424. 

  424.                             </#if>
    425. 

  425.                         </tbody>
    426. 

  426.                     </table>
    427. 

  427.                 </div>
    428. 

  428.             </div>
    429. 

  429. 

  430.             <#--销售渠道-->
    431. 

  431. 

  432.             <#assign ids = ""/>
    433. 

  433.             <#if salesOrderList??>
    434. 

  434.                 <#list salesOrderList as salesOrder>
    435. 

  435.                     <#assign ids += salesOrder.salesId + "_"/>
    436. 

  436.                 </#list>
    437. 

  437.             </#if>
    438. 

  438.             <input type="hidden" id="orderId" name="salesId" value="">
    439. 

  439.             <input type="hidden" id="ids" name="ids" value="${ids!''}" >
    440. 

  440. 

  441.             <div class="row cl recipientInfo" id="" style="display: none;">
    442. 

  442.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    443. 

  443.                 <div class="formControls col-8 col-sm-8">请先选择订单，系统自动填充姓名，电话和地址信息。</div>
    444. 

  444.             </div>
    445. 

  445. 

  446.             <div class="row cl recipientInfo" id="" style="display: none;">
    447. 

  447.                 <label class="form-label col-1 col-sm-1"></label>
    448. 

  448.                 <div class="formControls col-2 col-sm-2">
    449. 

  449.                     <input type="text" class="input-text" value="${cmRelation.relationSendName!''}" placeholder="填写收件人姓名" id="sendName" name="relationSendName" errormsg="联系人格式不正确！" >
    450. 

  450.                 </div>
    451. 

  451.                 <div class="formControls col-2 col-sm-2">
    452. 

  452.                     <input type="text" class="input-text" value="${cmRelation.relationSendTel!''}" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel"  errormsg="联系人电话格式不正确！">
    453. 

  453.                 </div>
    454. 

  454.                 <div class="formControls col-2 col-sm-2"  id="postageAccount">
    455. 

  455.                     <input type="text" class="input-text" value="${cmRelation.relationAlipay!''}" placeholder="邮费转账 支付宝账户" id="relationAlipay" name="relationAlipay" errormsg="邮费转账账户！">
    456. 

  456.                 </div>
    457. 

  457.             </div>
    458. 

  458. 

  459.             <#--<div class="row cl recipientAddress relation_address" id="TDScollect" style="display: none;" code="returnCode" msg="resultMsg" data="returnMsg">-->
    460. 

  460.                 <#--<input type="hidden" id="addressInfo">-->
    461. 

  461.                 <#--<label class="form-label col-1 col-sm-1"></label>-->
    462. 

  462.                 <#--<div class="formControls col-2 col-sm-2" style="position: relative;">-->
    463. 

  463.                     <#--<span class="select-box">-->
    464. 

  464.                         <#--<select name="provinceNumber" class="select ulc_select" id="province"-->
    465. 

  465.                                 <#--ulcValName="province" ulcValId="provinceId"  ulcURL="/address/list_province" ulcMsg="" ulcList="provinceList"-->
    466. 

  466.                                 <#--ulcIsFristSelect="1" ulcFristSelectMsg="请选择省份">-->
    467. 

  467.                         <#--</select>-->
    468. 

  468.                     <#--</span>-->
    469. 

  469.                 <#--</div>-->
    470. 

  470.                 <#--<div class="formControls col-2 col-sm-2">-->
    471. 

  471.                     <#--<span class="select-box">-->
    472. 

  472.                         <#--<select name="cityNumber" class="select ulc_select" id="city"-->
    473. 

  473.                                 <#--ulcValName="city" ulcValId="cityId"  ulcURL="/address/list_city?provinceId=" ulcMsg="" ulcList="cityList"-->
    474. 

  474.                                 <#--ulcIsFristSelect="1" ulcFristSelectMsg="请选择市">-->
    475. 

  475.                         <#--</select>-->
    476. 

  476.                     <#--</span>-->
    477. 

  477.                 <#--</div>-->
    478. 

  478.                 <#--<div class="formControls col-2 col-sm-2" style="position: relative;">-->
    479. 

  479.                     <#--<span class="select-box">-->
    480. 

  480.                         <#--<select name="areaNumber" class="select ulc_select" id="district"-->
    481. 

  481.                                 <#--ulcValName="district" ulcValId="districtId"  ulcURL="/address/list_district?cityId=" ulcMsg="" ulcList="districtList"-->
    482. 

  482.                                 <#--ulcIsFristSelect="1" ulcFristSelectMsg="请选择区/县">-->
    483. 

  483.                         <#--</select>-->
    484. 

  484.                     <#--</span>-->
    485. 

  485.                 <#--</div>-->
    486. 

  486.                 <#--<input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">-->
    487. 

  487.             <#--</div>-->
    488. 

  488. 

  489.             <div class="row cl recipientAddress relation_address" style="display: none;" code="returnCode" msg="resultMsg" data="returnMsg">
    490. 

  490.                 <input type="hidden" id="addressInfo">
    491. 

  491.                 <label class="form-label col-1 col-sm-1"></label>
    492. 

  492.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    493. 

  493.                     <span class="select-box">
    494. 

  494.                         <select name="provinceNumber" class="select ulc_select" id="province"
    495. 

  495.                                 ulcValName="province" ulcValId="provinceId"  ulcURL="/address/list_province" ulcMsg="" ulcList="provinceList"
    496. 

  496.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择省份">
    497. 

  497.                         </select>
    498. 

  498.                     </span>
    499. 

  499.                 </div>
    500. 

  500.                 <div class="formControls col-2 col-sm-2">
    501. 

  501.                     <span class="select-box">
    502. 

  502.                         <select name="cityNumber" class="select ulc_select" id="city"
    503. 

  503.                                 ulcValName="city" ulcValId="cityId"  ulcURL="/address/list_city?provinceId=" ulcMsg="" ulcList="cityList"
    504. 

  504.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择市">
    505. 

  505.                         </select>
    506. 

  506.                     </span>
    507. 

  507.                 </div>
    508. 

  508.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    509. 

  509.                     <span class="select-box">
    510. 

  510.                         <select name="areaNumber" class="select ulc_select" id="district"
    511. 

  511.                                 ulcValName="district" ulcValId="districtId"  ulcURL="/address/list_district?cityId=" ulcMsg="" ulcList="districtList"
    512. 

  512.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择区/县">
    513. 

  513.                         </select>
    514. 

  514.                     </span>
    515. 

  515.                 </div>
    516. 

  516.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    517. 

  517.             </div>
    518. 

  518. 

  519.             <div class="row cl recipientAddress" id="" style="display: none;">
    520. 

  520.                 <label class="form-label col-1 col-sm-1"></label>
    521. 

  521.                 <div class="formControls col-5 col-sm-5">
    522. 

  522.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" datatype="*" errormsg="收货地址不正确！" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)">${cmRelation.relationSendAddress!''}</textarea>
    523. 

  523.                     <span id="addrssMsg"></span>
    524. 

  524.                 </div>
    525. 

  525.             </div>
    526. 

  526. 

  527.             <div class="row cl renewedProduct" id="" style="display: none;">
    528. 

  528.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">寄回产品</span>：</label>
    529. 

  529.                     <div class="formControls col-1 col-sm-1">
    530. 

  530.                             <button type="button" class="btn btn-primary" id="" onclick="addProduct(1)">添加产品</button>
    531. 

  531.                     </div>
    532. 

  532.                     <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    533. 

  533.                 </div>
    534. 

  534.             </div>
    535. 

  535. 

  536.             <div class="row cl renewedProduct" id="" style="display: none;">
    537. 

  537.                 <label class="form-label col-1 col-sm-1"></label>
    538. 

  538.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    539. 

  539. 

  540.                     <table class="table table-border table-bg table-bordered">
    541. 

  541.                         <thead>
    542. 

  542.                         <tr class="text-c" id="table1">
    543. 

  543.                             <th style="text-align: center;" width="80">产品名称</th>
    544. 

  544.                             <th style="text-align: center;" width="40">产品颜色</th>
    545. 

  545.                             <th style="text-align: center;" width="20">数量</th>
    546. 

  546.                             <th style="text-align: center;" width="100">机器编码</th>
    547. 

  547.                             <th style="text-align: center;" width="20">操作</th>
    548. 

  548.                         </tr>
    549. 

  549.                         </thead>
    550. 

  550.                         <tbody id="addBackProduct">
    551. 

  551.                         <#if (cmRelation.closedProdcues?size>0)>
    552. 

  552.                             <#list cmRelation.closedProdcues as closedProdcues>
    553. 

  553.                             <tr>
    554. 

  554.                                 <td style="text-align: center;" width="80">
    555. 

  555.                                 ${closedProdcues.closedProductName!""}
    556. 

  556.                                 </td>
    557. 

  557.                                 <td style="text-align: center;" width="40">
    558. 

  558.                                 ${closedProdcues.closedColorName!""}
    559. 

  559.                                 </td>
    560. 

  560.                                 <td style="text-align: center;"  width="20">
    561. 

  561.                                     <input type="text" style="width: 100%;border: none;text-align: center;" class="input-text input-number input-itemNum" value="${closedProdcues.closedProdcueNumber!"0"}"  placeholder="产品数量" onkeyup="keyFun($(this),999,0)" onpaste="keyFun($(this),999,0)">
    562. 

  562.                                 </td>
    563. 

  563.                                 <td style="text-align: center;" width="100">
    564. 

  564.                                     <input type="hidden" class="input-item-id" value="${closedProdcues.itemId!''}">
    565. 

  565.                                     <input type="hidden" class="input-produce-id" value="${closedProdcues.productId}">
    566. 

  566.                                     <input type="hidden" class="input-fc-id" value="${closedProdcues.colorId}">
    567. 

  567.                                     <input type="hidden" class="input-69code" value="${closedProdcues.colorBar}">
    568. 

  568.                                     <input type="text" class="input-text input-number input-code" style="width: 100%;border: none;text-align: center;" value="${closedProdcues.closedProdcueMachineNo!""}" placeholder="机器编号" name="" id="item-${closedProdcues.productId}-${closedProdcues.colorId}" number="${closedProdcues.closedProdcueNumber}"  itemIsSource="1"  onkeyup="keyFunString($(this),30)" onpaste="keyFunString($(this),30)" >
    569. 

  569.                                 </td>
    570. 

  570.                                 <td style="text-align: center;"  width="20"><a href="javascript:void(0)" onclick="delColor(this)" >删除</a></td>
    571. 

  571.                             </tr>
    572. 

  572.                             </#list>
    573. 

  573.                         <#else >
    574. 

  574.                         <tr>
    575. 

  575.                             <td class="notSelectOrder" style="text-align: center;" colspan="5">选择订单后展示</td>
    576. 

  576.                         </tr>
    577. 

  577.                         </#if>
    578. 

  578.                         </tbody>
    579. 

  579.                     </table>
    580. 

  580.                 </div>
    581. 

  581.             </div>
    582. 

  582. 

  583.             <div class="row cl updateProduct" id="" style="display: none;">
    584. 

  584.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄出产品：</label>
    585. 

  585.                     <div class="formControls col-1 col-sm-1">
    586. 

  586.                             <button type="button" class="btn btn-primary" id="" onclick="addProduct(2)">添加产品</button>
    587. 

  587.                     </div>
    588. 

  588.             </div>
    589. 

  589. 

  590.             <div class="row cl updateProduct" id="" style="display: none;">
    591. 

  591.                 <label class="form-label col-1 col-sm-1"></label>
    592. 

  592.                 <div class="formControls col-9 col-sm-9" >
    593. 

  593. 

  594.                     <table class="table table-border table-bg table-bordered">
    595. 

  595.                         <thead>
    596. 

  596.                         <tr class="text-c" id="table2">
    597. 

  597.                             <th style="text-align: center;" width="80">产品名称</th>
    598. 

  598.                             <th style="text-align: center;" width="40">产品颜色</th>
    599. 

  599.                             <th style="text-align: center;" width="20">数量</th>
    600. 

  600.                             <th style="text-align: center;" width="100">机器编码</th>
    601. 

  601.                             <th style="text-align: center;" width="20">操作</th>
    602. 

  602.                         </tr>
    603. 

  603.                         </thead>
    604. 

  604.                         <tbody id="addSendProduct">
    605. 

  605.                             <#if (cmRelation.sendProdcues?size>0)>
    606. 

  606.                                 <#list cmRelation.sendProdcues as sendProdcues>
    607. 

  607.                                 <tr>
    608. 

  608.                                     <td style="text-align: center;" width="80">
    609. 

  609.                                     ${sendProdcues.sendProduceName!""}
    610. 

  610.                                     </td>
    611. 

  611.                                     <td style="text-align: center;" width="40">
    612. 

  612.                                     ${sendProdcues.sendColorName!""}
    613. 

  613.                                     </td>
    614. 

  614.                                     <td style="text-align: center;" width="20">
    615. 

  615.                                         <input type="text" style="width: 100%;border: none;text-align: center;" class="input-text input-number input-itemNum" value="${sendProdcues.sendProdcueNumber!"0"}"  placeholder="产品数量" onkeyup="keyFun($(this),999,1)" onpaste="keyFun($(this),999,1)">
    616. 

  616.                                     </td>
    617. 

  617.                                     <td style="text-align: center;" width="100">
    618. 

  618.                                         <input type="hidden" class="input-produce-id" value="${sendProdcues.productId}">
    619. 

  619.                                         <input type="hidden" class="input-fc-id" value="${sendProdcues.colorId}">
    620. 

  620.                                         <input type="hidden" class="input-69code" value="${sendProdcues.colorBar}">
    621. 

  621.                                         <input type="text" class="input-text input-number input-code" style="width: 100%;border: none;text-align: center;" value="${sendProdcues.sendProdcueMachineNo!""}" placeholder="机器编号" name="" id="item-${sendProdcues.productId}-${sendProdcues.colorId}" number="${sendProdcues.sendProdcueNumber}"  itemIsSource="1"  onkeyup="keyFunString($(this),30)" onpaste="keyFunString($(this),30)" >
    622. 

  622.                                     </td>
    623. 

  623.                                     <td style="text-align: center;" width="20"><a href="javascript:void(0)" onclick="delColor(this)" >删除</a></td>
    624. 

  624.                                 </tr>
    625. 

  625.                                 </#list>
    626. 

  626.                             <#else >
    627. 

  627.                                 <tr>
    628. 

  628.                                     <td class="notSelectOrder"  style="text-align: center;" colspan="5">选择订单后展示</td>
    629. 

  629.                                 </tr>
    630. 

  630.                             </#if>
    631. 

  631.                         </tbody>
    632. 

  632.                     </table>
    633. 

  633.                 </div>
    634. 

  634.             </div>
    635. 

  635. 

  636.             <div class="row cl" id="customerCostsDiv" style="display: none;">
    637. 

  637.                 <label class="form-label col-1 col-sm-1">工厂报价：</label>
    638. 

  638.                 <div class="col-2 col-sm-2">
    639. 

  639.                     <input type="text" class="input-text trim_input" placeholder="工厂报价" id="relationFactoryCosts" name="relationFactoryCosts" value="${cmRelation.relationFactoryCosts!''}">
    640. 

  640.                 </div>
    641. 

  641.                 <label class="form-label col-1 col-sm-1">给客户报价：</label>
    642. 

  642.                 <div class="col-2 col-sm-2">
    643. 

  643.                     <input type="text" class="input-text trim_input" placeholder="客户报价" id="relationCustomerCosts" name="relationCustomerCosts" value="${cmRelation.relationCustomerCosts!''}">
    644. 

  644.                 </div>
    645. 

  645.             </div>
    646. 

  646. 

  647.             <div class="row cl sendAddressInfo" id="">
    648. 

  648.                   <label class="form-label col-1 col-sm-1">
    649. 

  649.                   <div class="tit-2">寄回信息</div>
    650. 

  650.                 </label>
    651. 

  651.                 <div class="formControls col-10 col-sm-10"></div>
    652. 

  652.             </div>
    653. 

  653. 

  654.             <div class="row cl sendAddressInfo" id="">
    655. 

  655.                 <label class="form-label col-1 col-sm-1"></label>
    656. 

  656.                 <div class="formControls col-9 col-sm-9" style="height: 250px" id="sendAddressSmsHtml">
    657. 

  657.                     <#-- <script id="sendAddressSms" type="text/plain" style="width:983px;height:200px;"></script>
    658. 

  658.                         </script>-->
    659. 

  659.                  </div>
    660. 

  660.             </div>
    661. 

  661. 

  662.             <div class="row cl" id="sendAddressByPhone" style="display: none;">
    663. 

  663.                 <label class="form-label col-1 col-sm-1"></label>
    664. 

  664.                 <div class="formControls col-2 col-sm-2">
    665. 

  665.                     <input type="text" class="input-text associated-phone" value="" placeholder="请输入手机号" id="m-phone" name="">
    666. 

  666.                 </div>
    667. 

  667.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    668. 

  668.                    <input type="button" class="btn btn-primary" value="发短信给用户" onclick="sendPhone('m','m-msg');">
    669. 

  669.                 </div>
    670. 

  670.                 <div class="formControls col-2 col-sm-2 msg-phone">
    671. 

  671.                     <div id="m-msg" style="color: #e00"></div>
    672. 

  672.                 </div>
    673. 

  673.             </div>
    674. 

  674. 

  675.             <div class="row cl">
    676. 

  676.                  <label class="form-label col-1 col-sm-1">
    677. 

  677.                  <div class="tit-2">TDS收集</div></label>
    678. 

  678.                  <div class="formControls col-10 col-sm-10">
    679. 

  679.                  </div>
    680. 

  680.             </div>
    681. 

  681. 

  682.             <div class="row cl init_address" id="TDScollect" style="" code="returnCode" msg="resultMsg" data="returnMsg">
    683. 

  683.                 <label class="form-label col-1 col-sm-1"></label>
    684. 

  684.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    685. 

  685.                     <span class="select-box">
    686. 

  686.                         <select name="customerProvinceId" class="select ulc_select" id="initProvince"
    687. 

  687.                                 ulcValName="province" ulcValId="provinceId" ulcId="${customerInfo.customerProvinceId!''}"  ulcURL="/address/list_province" ulcMsg="" ulcList="provinceList"
    688. 

  688.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择省份">
    689. 

  689.                         </select>
    690. 

  690.                     </span>
    691. 

  691.                 </div>
    692. 

  692.                 <div class="formControls col-2 col-sm-2">
    693. 

  693.                     <span class="select-box">
    694. 

  694.                         <select name="customerCityId" class="select ulc_select" id="initCity"
    695. 

  695.                                 ulcValName="city" ulcValId="cityId" ulcId="${customerInfo.customerCityId!''}"  ulcURL="/address/list_city?provinceId=" ulcMsg="" ulcList="cityList"
    696. 

  696.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择市">
    697. 

  697.                         </select>
    698. 

  698.                     </span>
    699. 

  699.                 </div>
    700. 

  700.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    701. 

  701.                     <span class="select-box">
    702. 

  702.                         <select name="customerDistrictId" class="select ulc_select" id="initCountry"
    703. 

  703.                                 ulcValName="district" ulcValId="districtId" ulcId="${customerInfo.customerDistrictId!''}" ulcURL="/address/list_district?cityId=" ulcMsg="" ulcList="districtList"
    704. 

  704.                                 ulcIsFristSelect="1" ulcFristSelectMsg="请选择区/县">
    705. 

  705.                         </select>
    706. 

  706.                     </span>
    707. 

  707.                 </div>
    708. 

  708.                 <input type="hidden" name="customerArea" id="customerArea" value="${customerInfo.customerArea!''}">
    709. 

  709.             </div>
    710. 

  710. 

  711.             <div class="row cl" >
    712. 

  712.                  <label class="form-label col-1 col-sm-1"></label>
    713. 

  713.                 <div class="formControls col-2 col-sm-2">
    714. 

  714.                     <input type="text" class="input-text" value="${customerInfo.customerInTDS!'0'}" placeholder="进水TDS数值，最大999" id="customerInTDS" name="customerInTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    715. 

  715.                 </div>
    716. 

  716.                 <div class="formControls col-2 col-sm-2">
    717. 

  717.                     <input type="text" class="input-text" value="${customerInfo.customerOutTDS!'0'}" placeholder="出水TDS数值，最大999" id="customerOutTDS" name="customerOutTDS" onkeyup="TDSLinkage($(this),999)" onpaste="TDSLinkage($(this),999)">
    718. 

  718.                 </div>
    719. 

  719.             </div>
    720. 

  720. 

  721.             <div class="row cl" id="TDScollectShow" /*style="display: none;"*/>
    722. 

  722.                <!-- <label class="form-label col-1 col-sm-1"></label>
    723. 

  723.                 <div class="formControls col-6 col-sm-6">
    724. 

  724.                     <span id="DTS-address"><#if customerInfo.customerArea??>地址：${customerInfo.customerArea}</#if></span>
    725. 

  725.                     &nbsp;&nbsp;&nbsp;&nbsp;<span id="DTS-in"><#if customerInfo.customerInTDS??>进水：${customerInfo.customerInTDS} PPM</#if></span>&nbsp;&nbsp;  <span id="DTS-out"><#if customerInfo.customerOutTDS??>出水：${customerInfo.customerOutTDS} PPM</#if></span>
    726. 

  726.                 </div>-->
    727. 

  727.             </div>
    728. 

  728. 

  729.             <div class="row cl">
    730. 

  730.                  <label class="form-label col-1 col-sm-1">
    731. 

  731.                  <div class="tit-2">备注信息</div></label>
    732. 

  732.                   <div class="formControls col-10 col-sm-10">
    733. 

  733.                   </div>
    734. 

  734.              </div>
    735. 

  735. 

  736.              <div class="row cl" id="customerDescDiv">
    737. 

  737.                  <label class="form-label col-1 col-sm-1"></label>
    738. 

  738.                     <div class="col-9 col-sm-9">
    739. 

  739.                   <textarea type="text" placeholder="" id="customerDesc" name="customerDesc" style="width: 100%;height: 80px;">${customerInfo.customerDesc!''}</textarea>
    740. 

  740.                     </div>
    741. 

  741.               </div>
    742. 

  742. 

  743.             <div class="row cl">
    744. 

  744.                 <div class="col-2 col-sm-2 col-offset-3">
    745. 

  745.                     <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    746. 

  746.                 </div>
    747. 

  747.             </div>
    748. 

  748.         </form>
    749. 

  749.     </div>
    750. 

  750. </article>
    751. 

  751. 

  752. <script type="text/javascript">
    753. 

  753.     var url_path = "${path}";
    754. 

  754. </script>
    755. 

  755. 

  756. <#--时间控件-->
    757. 

  757. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    758. 

  758. 

  759. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    760. 

  760. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    761. 

  761. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>-->
    762. 

  762. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>-->
    763. 

  763. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>-->
    764. 

  764. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    765. 

  765. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    766. 

  766. 

  767. <#--百度富文本编译器-->
    768. 

  768. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    769. 

  769. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    770. 

  770. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    771. 

  771. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    772. 

  772. 

  773. <#-- 业务脚本JS -->
    774. 

  774. <script type="text/javascript" charset="utf-8" src="${path}/common/js/customer/customer.js"></script>
    775. 

  775. 

  776. <script type="text/javascript">
    777. 

  777.     $("#store_1").on("input",function(){
    778. 

  778.         var $options=$("#datalist_1").children();
    779. 

  779. 

  780.         for(var i=0;i<$options.length;i++){
    781. 

  781.             if($options.eq(i).val().trim()==$("#store_1").val().trim()){
    782. 

  782.                 $("#storeId").val($options.eq(i).attr("data-id"));
    783. 

  783.                 break;
    784. 

  784.             }else{
    785. 

  785.                 $("#storeId").val("");
    786. 

  786.             }
    787. 

  787.         }
    788. 

  788.     });
    789. 

  789.     /*加载TDS地址信息*/
    790. 

  790.     var addressUlc = init_address($(".init_address"));
    791. 

  791.     //处理方式   地址信息
    792. 

  792.     var ulcRelationAddress = init_address($(".relation_address"));
    793. 

  793. 

  794.     var sc = $(".sales_channel").initSalesChannel();
    795. 

  795. 

  796.     //回显销售渠道
    797. 

  797.     if($("#companyId").val() != null && $("#companyId").val() != ""){
    798. 

  798.         $("#selectCompany").val($("#companyId").val());
    799. 

  799.         setStore($("#companyId").val(),$("#storeId").val());
    800. 

  800.     }else{
    801. 

  801.         //回显上朵销售渠道
    802. 

  802.         sc.options.companyId = 4;
    803. 

  803.         setStore("4",null);
    804. 

  804.     }
    805. 

  805.     var customerId = "${customerInfo.customerId!''}";
    806. 

  806. 

  807.     /*是否是修改页面*/
    808. 

  808.     var isUpdate = true;
    809. 

  809.     /*是否需要回访  只有修改页面才会使用*/
    810. 

  810.     var customerIsVisit = true;
    811. 

  811. 

  812.     /*个人id*/
    813. 

  813.     var adminId = 0;
    814. 

  814. 

  815.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    816. 

  816.     var allCustomerInfoType = ${customerInfo.customerCounselType};
    817. 

  817. 

  818.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    819. 

  819.     <#--var allCustomerType = ${customerInfo.customerIsSolve};-->
    820. 

  820.     <#--var allCustomerTypeName = ["已解决","未解决","换新","维修","补发","退货","无理由退货"];-->
    821. 

  821. 

  822.     var allProcMethodIsBack = ${procMethod.procMethodIsBack};    //是否需要寄回 1:需要寄回 2:不需要寄回
    823. 

  823.     var allProcMethodIsSend = ${procMethod.procMethodIsSend};    //是否需要寄出 1:需要寄出 2:不需要寄出
    824. 

  824. 

  825.     /*  寄回地址的id */
    826. 

  826.     var complaint_questionId = 5;
    827. 

  827. 

  828.     /* 用于判断是否第一次初始化省市区-- 只在选择类型为售后时使用 */
    829. 

  829.     var isInitAddress = 0;
    830. 

  830. 

  831.     /*1：需要有订单    2：不需要有订单*/
    832. 

  832.     var isNeedSelectOrder = ${customerInfo.isNeedSelectOrder};
    833. 

  833. 

  834.     /*初始化页面参数*/
    835. 

  835.     $(function () {
    836. 

  836.         /* 初始化单选框样式 */
    837. 

  837.         //initCheck();
    838. 

  838. 

  839.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    840. 

  840.         //initProduceType();
    841. 

  841. 

  842.         /*初始化问题分类*/
    843. 

  843.         //initComplaintTypeInfo();
    844. 

  844. 

  845.         /*初始化客服*/
    846. 

  846.         ///initSysAdmin();
    847. 

  847. 

  848.         /*初始化回访客服*/
    849. 

  849.         //initVisitSysAdmin();
    850. 

  850. 

  851.         var promethodUlc = init_ulc($(".init_proMethod"));
    852. 

  852.         promethodUlc.setUlcAllCallback(ulcProcessResult);
    853. 

  853. 

  854.         /*初始化问题描述 -- 注释将不能展示选中的客诉问题*/
    855. 

  855.         initQuestionDescribe();
    856. 

  856. 

  857.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    858. 

  858. //        initProcessResult(allCustomerType);
    859. 

  859. 

  860. 

  861.         /*监听来源入口选择事件*/
    862. 

  862. //        $("input[name='customerSourceType']").change(function (){
    863. 

  863. //            var type = parseInt($(this).val());
    864. 

  864. //            if(type == 3){
    865. 

  865. //                $("#customerSourceOld").show();
    866. 

  866. //            }else{
    867. 

  867. //                $("#customerSourceOld").hide();
    868. 

  868. //            }
    869. 

  869. //        })
    870. 

  870. 

  871.         /*监听客诉类型选择事件*/
    872. 

  872.         $("input[name='customerCounselType']").change(function (){
    873. 

  873.             allCustomerInfoType = parseInt($(this).val());
    874. 

  874.             if(allCustomerInfoType == 1){
    875. 

  875.                 isNeedSelectOrder = 2;
    876. 

  876.                 $("#twiceSellEnd").hide();
    877. 

  877.                 $("#openTheLock").hide();
    878. 

  878.                 promethodUlc.setUlcById(0,1);
    879. 

  879.             }else{
    880. 

  880.                 isNeedSelectOrder = 1;
    881. 

  881.                 $("#twiceSellEnd").show();
    882. 

  882.                 $("#openTheLock").show();
    883. 

  883.                 promethodUlc.setUlcById(0,2);
    884. 

  884.             }
    885. 

  885.         })
    886. 

  886. 

  887.         var ty = parseInt($("input[name='typeId']:checked").val());
    888. 

  888.         var isOrder = 1;
    889. 

  889.         switch (ty){    //1:Soodo电动牙刷   6:WaterO净水机    7：Aiberle净水机    9 ：YULIA净水机
    890. 

  890.             case 1:
    891. 

  891.                 isOrder = 2;
    892. 

  892.                 break;
    893. 

  893.             case 6:
    894. 

  894.                 isOrder = 1;
    895. 

  895.                 break;
    896. 

  896.             case 7:
    897. 

  897.                 isOrder = 1;
    898. 

  898.                 break;
    899. 

  899.             case 9:
    900. 

  900.                 isOrder = 1;
    901. 

  901.                 break;
    902. 

  902.             default:
    903. 

  903.                 break;
    904. 

  904.         }
    905. 

  905.         opentionSelectOrder(isOrder);
    906. 

  906. 

  907.         /*绑定产品类型选择事件*/
    908. 

  908.         $("input[name='typeId']").change(function (){
    909. 

  909.             var typeId = parseInt($(this).val());
    910. 

  910.             var typeCompany = parseInt($("input:radio[name='typeId']:checked").attr("typeCompany"));
    911. 

  911.             var complaintType = parseInt($("input:radio[name='typeId']:checked").attr("complaintType"));
    912. 

  912.             $("#selectCompany").val(typeCompany);
    913. 

  913.             $("#companyId").val(typeCompany);
    914. 

  914.             var isShowTDS = 2;//是否展示tds 1是 2否
    915. 

  915.             var isOrder = 1;
    916. 

  916.             switch (typeId){    //1:Soodo电动牙刷   6:WaterO净水机    7：Aiberle净水机    9 ：YULIA净水机
    917. 

  917.                 case 1:
    918. 

  918.                     setStore(typeCompany,null);
    919. 

  919.                     isOrder = 2;
    920. 

  920.                     break;
    921. 

  921.                 case 6:
    922. 

  922.                     setStore(typeCompany,null);
    923. 

  923.                     isOrder = 1;
    924. 

  924.                     isShowTDS = 1;
    925. 

  925.                     break;
    926. 

  926.                 case 7:
    927. 

  927.                     setStore(typeCompany,null);
    928. 

  928.                     isOrder = 1;
    929. 

  929.                     isShowTDS = 1;
    930. 

  930.                     break;
    931. 

  931.                 case 9:
    932. 

  932.                     setStore(typeCompany,null);
    933. 

  933.                     isOrder = 1;
    934. 

  934.                     isShowTDS = 1;
    935. 

  935.                     break;
    936. 

  936.                 case 16://诺米克净水机
    937. 

  937.                     isOrder = 1;
    938. 

  938.                     isShowTDS = 1;
    939. 

  939.                     setStore(typeCompany,"73");
    940. 

  940.                     break;
    941. 

  941.                 case 17://花作净水机
    942. 

  942.                     isOrder = 1;
    943. 

  943.                     isShowTDS = 1;
    944. 

  944.                     setStore(typeCompany,"75");
    945. 

  945.                     break;
    946. 

  946.                 default:
    947. 

  947.                     setStore(typeCompany,null);
    948. 

  948.                     break;
    949. 

  949.             }
    950. 

  950.             isNeedSelectOrder = isOrder ;
    951. 

  951.             initProcessResult(allProcMethodIsBack,allProcMethodIsSend);
    952. 

  952.             if(isShowTDS == 1){
    953. 

  953.                 $("#tdsId").show();
    954. 

  954.             }else{
    955. 

  955.                 $("#tdsId").hide();
    956. 

  956.             }
    957. 

  957. 

  958.             /*for(var i=0;i<productTypeArray.length;i++){
    959. 

  959.                 var array = productTypeArray[i];
    960. 

  960.                 if(typeId == array[0]){
    961. 

  961.                     customerTypeId = array[1];
    962. 

  962.                 }
    963. 

  963.             }*/
    964. 

  964.             initComplaintTypeInfo(complaintType);
    965. 

  965.             /*initComplaintSmallClassInfo(customerTypeId);*/
    966. 

  966.             $("#complaintId").val(customerTypeId);
    967. 

  967.         });
    968. 

  968. 

  969.         /*监听处理结果选择事件*/
    970. 

  970.         $("[name='customerIsSolve']").change(function(){
    971. 

  971.             initProcessResult(parseInt($(this).val()));
    972. 

  972.         });
    973. 

  973. 

  974.         /*监听问题类型 选择事件*/
    975. 

  975.         $("[name='complaintId']").change(function(){
    976. 

  976.             initComplaintSmallClassInfo($(this).val());
    977. 

  977.         });
    978. 

  978. 

  979.         /*监听问题关键字搜索*/
    980. 

  980.         $(document).on('click', '#search_button', function() {
    981. 

  981.             initComplaintQuestionInfo("p");
    982. 

  982.         });
    983. 

  983. 

  984.         /*搜索订单事件*/
    985. 

  985.         $(document).on('click', '#selectOrder', function() {
    986. 

  986.             selectOrder();
    987. 

  987.         });
    988. 

  988. 

  989.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    990. 

  990.        initVisitEvent();
    991. 

  991. 

  992.         /*监听回访选择客服的选择事件*/
    993. 

  993.         $(document).on('change', '#visitAdminId', function() {
    994. 

  994.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    995. 

  995.             var visitAdminId = $("#visitAdminId").val();
    996. 

  996.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    997. 

  997.                 showVisitMsg(1);
    998. 

  998.             }else{
    999. 

  999.                 showVisitMsg(2,visitAdminName);
    1000. 

  1000.             }
    1001. 

  1001.         });
    1002. 

  1002. 

  1003.         /* 监听TDS收集--地址选择 */
    1004. 

  1004.         $(document).on('change', '#TDSArea', function() {
    1005. 

  1005.             setTDSCollect();
    1006. 

  1006.         });
    1007. 

  1007. 

  1008.         /* 监听手机号 失去焦点时  将其他手机号码未填的 */
    1009. 

  1009.         $(".associated-phone").blur(function (){
    1010. 

  1010.             var phone = $(this).val();
    1011. 

  1011.             $(".associated-phone").each(function(){
    1012. 

  1012.                 var ph = $(this).val();
    1013. 

  1013.                 if(ph == null || ph == "" || typeof(ph) == undefined ){
    1014. 

  1014.                     $(this).val(phone);
    1015. 

  1015.                 }
    1016. 

  1016.             })
    1017. 

  1017.         })
    1018. 

  1018. 

  1019.     })
    1020. 

  1020. 

  1021.     /**
    1022. 

  1022.      * 初始化问题描述
    1023. 

  1023.      */
    1024. 

  1024.     function initQuestionDescribe(){
    1025. 

  1025.         $.ajax({
    1026. 

  1026.             type: "POST",
    1027. 

  1027.             data: {
    1028. 

  1028.                 customerId : "${customerInfo.customerId!''}"
    1029. 

  1029.             },
    1030. 

  1030.             url: "${path}/admin/customer/select_question_describe",
    1031. 

  1031.             success: function(data){
    1032. 

  1032.                 if (data.returnCode == 200) {
    1033. 

  1033.                     var questionDescribe = data.returnMsg.questionDescribe;
    1034. 

  1034.                     $("#describeTitle").val(questionDescribe.describeTitle);
    1035. 

  1035.                     $("#describeId").val(questionDescribe.describeId);
    1036. 

  1036.                     $("#describeHandleDesc").val(questionDescribe.describeHandleDesc);
    1037. 

  1037. 

  1038.                     describeContentText.ready(function(){
    1039. 

  1039.                         describeContentText.setContent(questionDescribe.describeContent);
    1040. 

  1040.                     });
    1041. 

  1041.                     describeHandleDescText.ready(function(){
    1042. 

  1042.                         describeHandleDescText.setContent(questionDescribe.describeHandleDesc);
    1043. 

  1043.                     });
    1044. 

  1044.                 }
    1045. 

  1045.             },
    1046. 

  1046.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1047. 

  1047.             }
    1048. 

  1048.         });
    1049. 

  1049.     }
    1050. 

  1050. 

  1051.     /**
    1052. 

  1052.      * 设置省市区
    1053. 

  1053.      */
    1054. 

  1054.     function setAddressInfo(){
    1055. 

  1055.         var provinceNumber = ${cmRelation.provinceNumber!'"xxxxx"'};
    1056. 

  1056.         if(provinceNumber != "xxxxx"){
    1057. 

  1057.             ulcRelationAddress.setUlcById(0,${cmRelation.provinceNumber!'1'},${cmRelation.cityNumber!'1'},${cmRelation.areaNumber!'1'});
    1058. 

  1058.         }
    1059. 

  1059.         isInitAddress = 1;
    1060. 

  1060.     }
    1061. 

  1061. </script>
    1062. 

  1062. <!--/请在上方写此页面业务相关的脚本-->
    1063. 

  1063. </body>
    1064. 

  1064. </html>
    1065.