liujiankang
/
iamberry-common-parent
ответвлено от hexiugang/iamberry-common-parent


			
				
					
						
						
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							<!DOCTYPE HTML>
<html>
<head>
    <meta charset="utf-8">
    <meta name="renderer" content="webkit|ie-comp|ie-stand">
    <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    <meta http-equiv="Cache-Control" content="no-siteapp" />
<#include "/base/add_base.ftl">
    <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    <style>
        .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
        .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
        .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
        .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
        #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}

        #suggest, #suggest2 {width:200px}
        .gray {color:gray}
        .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
        .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
        .ac_results li {border:1px solid #fff}
        .ac_over, .ac_results li a:hover {background:#c8e3fc}
        .ac_results li a span {float:right}
        .ac_result_tip {border-bottom:1px dashed #666;padding:3px}

        .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
        .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
        .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
        .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
        .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
        .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
        .dalog-ask .answer{color: #666;margin-bottom: 10px;}
        .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
        .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
        .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
        .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
        .time-line-list .red{display: inline-block; padding: 2px; background: red;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
        .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
        .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
        .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
        .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
        .time-line-list>li:first-child .arrow{display: none;}
        .table-bg th{background-color: #e2f6ff;}
        .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
        .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
        .txt-red{color:red}
    </style>
    <title>客诉基本信息</title>
</head>
<body>
<article class="cl pd-20">
    <form action="" method="post" class="form form-horizontal" id="form-article-add">
        <div class="row cl">
            <label class="form-label col-3">
                <div class="tit-2">客诉基本信息</div>
            </label>
            <div class="formControls col-9">
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-1 col-sm-1">跟进客服：</label>
            <div class="formControls col-4 col-sm-4">
				<label id="adminName"></label>
            </div>
            <label class="form-label col-1 col-sm-1">来源入口：</label>
            <div class="formControls col-4 col-sm-4">
                <label id="customerSourceType"></label>
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-1 col-sm-1">咨询类型：</label>
            <div class="formControls col-4 col-sm-4">
                <label id="customerCounselType"></label>
            </div>
            <label class="form-label col-1 col-sm-1">产品类别：</label>
            <div class="formControls col-4 col-sm-4">
                <label id="typeName"></label>
            </div>
        </div>
        <div class="row cl" style="position: relative;">
            <label class="form-label col-1 col-sm-1">客诉问题：</label>
            <div class="formControls col-4 col-sm-4">
                <label id="describeTitle"></label>
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-1 col-sm-1">回复内容：</label>
            <div class="formControls col-5 col-sm-5">
                <label id="questionProfile"></label>
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-1 col-sm-1">用户信息:</label>
            <div class="formControls col-5 col-sm-5">
                <label id="customerName"></label>
                <label id="customerTel"></label>
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-3">
                <div class="tit-2">
                    处理结果(<label id="customerIsSolve" style="color: red"></label>)
                    <label id="postage" style="color: red"></label>
                </div>
            </label>
            <div class="formControls col-10 col-sm-10">
            </div>
        </div>
        <div id="div_costomer" style="display: none;">
            <div class="row cl">
                <label class="form-label col-1 col-sm-1"></label>
                <div class="formControls col-10 col-sm-10">
                    <ul class="time-line-list">
                        <!--<li id="li-1"><span class="arrow"></span><div id="number-1" class="number">1</div><div id="txt-1">录入客诉</div></li>
                        <li id="li-2"><span class="arrow"></span><div id="number-2" class="number">2</div><div id="txt-2">督促用户寄回</div></li>
                        <li id="li-3"><span class="arrow"></span><div id="number-3" class="number">3</div><div id="txt-3">录入快递单号</div></li>
                        <li id="li-4"><span class="arrow"></span><div id="number-4" class="number">4</div><div id="txt-4">仓库收货</div></li>
                        <li id="li-5"><span class="arrow"></span><div id="number-5" class="number">5</div><div id="txt-5">换新发货</div></li>
                        <li id="li-6"><span class="arrow"></span><div id="number-6" class="number">6</div><div id="txt-6">发货通知用户</div></li>
                        <li id="li-7"><span class="arrow"></span><div id="number-7" class="number">7</div><div id="txt-7">收货后回访</div></li>-->
                    </ul>
                </div>
            </div>
            <div class="row cl">
                <label class="form-label col-1 col-sm-1">订单信息</label>
                <div class="formControls col-7 col-sm-7 text-c">
                    <table class="table table-border table-bg table-bordered">
                        <tr>
                            <th>销售</th>
                            <th>订单号</th>
                            <th>姓名</th>
                            <th>电话</th>
                            <th>订单金额</th>
                            <th>购买产品</th>
                            <th>购买日期</th>
                        </tr>
                        <tr>
                            <td id="companyName"></td>
                            <td id="salesOrderId"></td>
                            <td id="salesAddressName"></td>
                            <td id="salesAddressTel"></td>
                            <td id="salesPayMoney"></td>
                            <td id="salesItem"></td>
                            <td id="salesPayTime"></td>
                        </tr>
                    </table>
                </div>
            </div>
            <div class="row cl" id="divCloseProdcue">
                <label class="form-label col-1 col-sm-1">寄回产品：</label>
                <div class="formControls col-7 col-sm-7">
                    <div class="update-parts" id="closeprodcue"></div><br/>
                    <!--TDS收集-->
                    <label id="customerTDS"></label>
                    <div style="border-bottom:#ddd 1px solid; overflow:hidden"></div>
                </div>

            </div>
            <div class="row cl">
                <label class="form-label col-1 col-sm-1">收货地址：</label>
                <div class="formControls col-5 col-sm-5">
                    <label id="relationSendMergeAddress"></label>
                </div>

            </div>
            <div class="row cl" id="divSendProdcue">
                <label class="form-label col-1 col-sm-1">寄送产品：</label>
                <div class="formControls col-7 col-sm-7">
                    <div class="update-parts" id="sendprodcue"></div>
                </div>
            </div>
        </div>

        <div class="row cl">
            <label class="form-label col-1 col-sm-1">处理描述：</label>
            <div class="formControls col-7 col-sm-7" id="describeHandleDesc" style="border: 1px solid #ddd;">
            </div>
        </div>
        <div class="row cl">
            <label class="form-label col-1 col-sm-1">回访信息：</label>
            <div class="formControls col-7 col-sm-7">
                <label id="txtVisit"></label>
            </div>
        </div>
    </form>
    </div>
</article>
<script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
<script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
<script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
<script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
<script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
<script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
<script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
<script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
<script type="text/javascript">
    $(function(){
        $('.skin-minimal input').iCheck({
            checkboxClass: 'icheckbox-blue',
            radioClass: 'iradio-blue',
            increaseArea: '20%'
        });
        $("#province").ProvinceCity();
        $('.skin-minimal input').iCheck({
            checkboxClass: 'icheckbox-blue',
            radioClass: 'iradio-blue',
            increaseArea: '20%'
        });
        $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
            console.log($(this)[0].value);
        //		$("#city2").click()
        },
            attachObject:'#suggest'
        });
        //$("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
        getCustomerInfo();
    });

    var sendprodcue = '';
    var sendprodcueshow = false;    //寄送产品
    var closeprodcue = '';
    var closeprodcueshow = false;   //寄回产品

    /**
     * 查询客诉基本信息
     */
    function getCustomerInfo() {
        $.ajax({
            cache: true,
            type: "POST",
            data: {"customerId":${customerId!''}},
            url: "${path}/admin/customer/get_customer_info",
            async: false,
            success: function(data){
                if (data.returnCode == 200) {
                    console.log(data.returnMsg);
                    var customer = data.returnMsg.customer;
                    var customerCommon = data.returnMsg.customerCommon;
                    var salesOrder = data.returnMsg.salesOrder;

                    if (customer.customerIsSolve != 1 && customer.customerIsSolve != 2) {
                        resultshow(customer.customerIsSolve, customerCommon.relationBackStatus,customerCommon.relationSendStatus,
                                customerCommon.maintenanceIsRepair,customerCommon.detectState);
                        var postage = '';
                        var postageMoney = 0;
                        if (customerCommon.relationBackPostage != null) {
                            postageMoney = customerCommon.relationBackPostage;
                        }
                        switch (customerCommon.relationIsTransfer) {
                            case 0:
                                postage = '不需要转账。';
                                break;
                            case 1:
                                postage = '已转账邮费'+postageMoney/100+'元。';
                                break;
                            case 2:
                                postage = '待转账邮费'+postageMoney/100+'元。';
                                break;
                        }
                        $('#postage').html(postage);
                    }

                    $('#adminName').html(customer.adminName);
                    var customerSource = '';
                    switch (customer.customerSourceType) {
                        case 1:customerSource = '400电话';break;
                        case 2:customerSource = '微信公众号';break;
                        case 3:customerSource = customer.customerSource;break;
                    }
                    $('#customerSourceType').html(customerSource);
                    var customerCounsel = '';
                    switch (customer.customerCounselType) {
                        case 1:customerCounsel = '售前咨询';break;
                        case 2:customerCounsel = '售后咨询';break;
                        case 3:customerCounsel = '其他';break;
                    }
                    $('#customerCounselType').html(customerCounsel);
                    $('#typeName').html(customer.typeName);
                    $('#describeTitle').html(customer.describeTitle);
                    $('#questionProfile').html(customer.questionProfile);
                    $('#customerName').html(customer.customerName);
                    $('#customerTel').html(customer.customerTel);
                    var txtcustomerIsSolve = '';
                    switch (customer.customerIsSolve) {
                        case 1:txtcustomerIsSolve = '已解决';break;
                        case 2:txtcustomerIsSolve = '未解决';break;
                        case 3:txtcustomerIsSolve = '换新';break;
                        case 4:txtcustomerIsSolve = '维修';break;
                        case 5:txtcustomerIsSolve = '补发';break;
                        case 6:txtcustomerIsSolve = '退货';break;
                        case 7:txtcustomerIsSolve = '无理由退货';break;
                    }
                    $('#customerIsSolve').html(txtcustomerIsSolve);
                    $('#companyName').html(convertUndefinedToEmpty(customer.companyName)+"-"+convertUndefinedToEmpty(customer.storeName));
                    $('#salesOrderId').html(salesOrder.salesOrderId);
                    $('#salesAddressName').html(salesOrder.salesAddressName);
                    $('#salesAddressTel').html(salesOrder.salesAddressTel);
                    $('#salesPayMoney').html('¥'+salesOrder.salesPayMoney/100);
                    var salesItem = '';
                    $.each(salesOrder.salesOrderItemList,function(index,item){
                        salesItem = this.itemProductName + '*' + this.itemNum
                    })
                    $('#salesItem').html(salesItem);
                    $('#salesPayTime').html(salesOrder.salesPayTime);
                    $('#relationSendMergeAddress').html( convertUndefinedToEmpty(customerCommon.relationSendMergeAddress)+"-"+convertUndefinedToEmpty(customerCommon.relationSendAddress));
                    $('#describeHandleDesc').html(customer.describeHandleDesc);

                    if (customerCommon.sendProdcues != null && customerCommon.sendProdcues.length > 0) {
                        $.each(customerCommon.sendProdcues,function(index,item){
                            sendprodcue += '<span style="margin-bottom: 10px;display: inline-block;float: left;">' + this.sendProduceName + '*' + this.sendProdcueNumber + '</span>';
                        })
                    }
                    if (customerCommon.sendFittings != null && customerCommon.sendFittings.length > 0) {
                        $.each(customerCommon.sendFittings,function(index,item){
                            sendprodcue += '<span style="margin-bottom: 10px;display: inline-block;float: left;">' + this.sendProductName + '*' + this.sendFittingNumber + '</span>';
                        })
                    }
                    if (customerCommon.closedProdcues != null && customerCommon.closedProdcues.length > 0) {
                        $.each(customerCommon.closedProdcues,function(index,item){
                            closeprodcue += '<span style="margin-bottom: 10px;display: inline-block;float: left;">' + this.closedProductName + '*' + this.closedProdcueNumber + '</span>';
                        })
                    }
                    if (customerCommon.closedFittings != null && customerCommon.closedFittings.length > 0) {
                        $.each(customerCommon.closedFittings,function(index,item){
                            closeprodcue += '<span style="margin-bottom: 10px;display: inline-block;float: left;">' + this.fittingName + '*' + this.closedFittingNumber + '</span>';
                        })
                    }
                    $('#sendprodcue').html(sendprodcue+"<br/>");
                    $('#closeprodcue').html(closeprodcue+"<br/>");
                    if (sendprodcueshow) {
                        $('#divSendProdcue').show();
                    } else {
                        $('#divSendProdcue').hide();
                    }
                    if (closeprodcueshow) {
                        $('#divCloseProdcue').show();
                    } else {
                        $('#divCloseProdcue').hide();
                    }
                    $('#customerTDS').html("<strong>TDS收集:</strong>"+  convertUndefinedToEmpty(customerCommon.relationSendMergeAddress) +",进水"+
                            (customer.customerInTDS==undefined?0:customer.customerInTDS)+"ppm"+",出水"+(customer.customerOutTDS==undefined?0:customer.customerOutTDS)+"ppm");

                    if (customer.customerIsVisit == '2') {
                        var visitTime = '';
                        switch (customer.visitTimeSelect) {
                            case 1:visitTime = '9:00-12:00';break;
                            case 2:visitTime = '12:00-14:00';break;
                            case 3:visitTime = '14:00-18:00';break;
                        }
                        var visitText = '(<span class="txt-red">'+convertUndefinedToEmpty(customer.visitName)+'</span>)&nbsp;&nbsp;'+
                                        '在&nbsp;&nbsp;<span class="txt-red">'+convertUndefinedToEmpty(customer.visitDate)+
                                        '&nbsp;&nbsp;'+convertUndefinedToEmpty(visitTime)+'</span>对&nbsp;&nbsp;<span class="txt-red">'+
                                        convertUndefinedToEmpty(customer.visitCompleteName)+'&nbsp;&nbsp;'+
                                        convertUndefinedToEmpty(customer.visitCompleteTel)+'</span>&nbsp;&nbsp;完成回访';
                        $('#txtVisit').html(visitText);
                    }
                }
            },
            error: function(XmlHttpRequest, textStatus, errorThrown){
            }
        });
    }

    /*处理结果的执行状态*/
    var isSolve = {
        solved : [],
        noSolved : [],
        renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
        maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
        reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
        backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
        noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
    }

    /*
     * 按条件展示步骤的对应颜色
     * backStatus:寄回状态
     * sendStatus:寄送状态
     */
    function resultshow(customerIsSolve, backStatus, sendStatus, maintenanceIsRepair, detectState) {
        var statusHtml = '<li id="div_li"><span class="arrow"></span><div id="div_number" class="number">status_index</div><div id="div_txt">status_html</div></li>';
        var result = [];
        var resultHtml = '';
        switch (customerIsSolve) {
            case 1:result = isSolve.solved;break;
            case 2:result = isSolve.noSolved;break;
            case 3:
                result = isSolve.renewed;
                $('#div_costomer').show();
                sendprodcueshow = true;
                closeprodcueshow = true;
                break;
            case 4:
                result = isSolve.maintain;
                $('#div_costomer').show();
                sendprodcueshow = true;
                closeprodcueshow = true;
                break;
            case 5:
                result = isSolve.reissue;
                $('#div_costomer').show();
                sendprodcueshow = true;
                break;
            case 6:
                result = isSolve.backGoods;
                $('#div_costomer').show();
                closeprodcueshow = true;
                break;
            case 7:
                result = isSolve.noReasonBack;
                $('#div_costomer').show();
                closeprodcueshow = true;
                break;
        }
        for(var i = 0;i < result.length;i++){
            var html = statusHtml.replace("status_index",i+1);
            html = html.replace("div_li","li-"+(i+1));
            html = html.replace("div_number","number-"+(i+1));
            html = html.replace("div_txt","txt-"+(i+1));
            html = html.replace("status_html",result[i]);
            resultHtml += html;
        }
        $(".time-line-list").html(resultHtml);
        $('#number-1').attr('class','red');
        $('#txt-1').attr('class','txt-red');
        if (customerIsSolve == 3) {
            switch (backStatus) {
                case 1:
                    $('#number-2').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    break;
                case 2:
                    $('#number-2').attr('class','red');
                    $('#number-3').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    $('#txt-3').attr('class','txt-red');
                    break;
                case 3:
                    $('#number-2').attr('class','red');
                    $('#number-3').attr('class','red');
                    $('#number-4').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    $('#txt-3').attr('class','txt-red');
                    $('#txt-4').attr('class','txt-red');
                    break;
            }
            switch (sendStatus) {
                case 1:
                    $('#number-5').attr('class','red');
                    $('#txt-5').attr('class','txt-red');
                    break;
                case 2:
                    $('#number-5').attr('class','red');
                    $('#number-6').attr('class','red');
                    $('#txt-5').attr('class','txt-red');
                    $('#txt-6').attr('class','txt-red');
                    break;
                case 3:
                    $('#number-5').attr('class','red');
                    $('#number-6').attr('class','red');
                    $('#number-7').attr('class','red');
                    $('#txt-5').attr('class','txt-red');
                    $('#txt-6').attr('class','txt-red');
                    $('#txt-7').attr('class','txt-red');
                    break;
            }
        } else if (customerIsSolve == 4) {
            switch (backStatus) {
                case 1:
                    $('#number-2').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    break;
                case 2:
                    $('#number-2').attr('class','red');
                    $('#number-3').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    $('#txt-3').attr('class','txt-red');
                    break;
                case 3:
                    $('#number-2').attr('class','red');
                    $('#number-3').attr('class','red');
                    $('#number-4').attr('class','red');
                    $('#txt-2').attr('class','txt-red');
                    $('#txt-3').attr('class','txt-red');
                    $('#txt-4').attr('class','txt-red');
                    break;
            }
            switch (sendStatus) {
                case 1:
                    $('#number-7').attr('class','red');
                    $('#txt-7').attr('class','txt-red');
                    break;
                case 2:
                    $('#number-7').attr('class','red');
                    $('#number-8').attr('class','red');
                    $('#txt-7').attr('class','txt-red');
                    $('#txt-8').attr('class','txt-red');
                    break;
                case 3:
                    $('#number-7').attr('class','red');
                    $('#number-8').attr('class','red');
                    $('#number-9').attr('class','red');
                    $('#txt-7').attr('class','txt-red');
                    $('#txt-8').attr('class','txt-red');
                    $('#txt-9').attr('class','txt-red');
                    break;
            }
            if (detectState == 2 || detectState == 3 || detectState == 4) {
                $('#number-5').attr('class','red');
                $('#txt-5').attr('class','txt-red');
            }
            if (maintenanceIsRepair != null && maintenanceIsRepair != '') {
                $('#number-6').attr('class','red');
                $('#txt-6').attr('class','txt-red');
            }
        } else if (customerIsSolve == 5) {
            $('#number-2').attr('class','red');
            $('#txt-2').attr('class','txt-red');
            switch (sendStatus) {
                case 1:
                    $('#number-3').attr('class','red');
                    $('#txt-3').attr('class','txt-red');
                    break;
                case 2:
                    $('#number-3').attr('class','red');
                    $('#number-4').attr('class','red');
                    $('#number-5').attr('class','red');
                    $('#txt-3').attr('class','txt-red');
                    $('#txt-4').attr('class','txt-red');
                    $('#txt-5').attr('class','txt-red');
                    break;
                case 3:
                    $('#number-3').attr('class','red');
                    $('#number-4').attr('class','red');
                    $('#number-5').attr('class','red');
                    $('#number-6').attr('class','red');
                    $('#txt-3').attr('class','txt-red');
                    $('#txt-4').attr('class','txt-red');
                    $('#txt-5').attr('class','txt-red');
                    $('#txt-6').attr('class','txt-red');
                    break;
            }
        } else if (customerIsSolve == 6 || customerIsSolve == 7) {
            switch (backStatus) {
                case 1:
                    $('#number-2').attr('class', 'red');
                    $('#txt-2').attr('class', 'txt-red');
                    break;
                case 2:
                    $('#number-2').attr('class', 'red');
                    $('#number-3').attr('class', 'red');
                    $('#txt-2').attr('class', 'txt-red');
                    $('#txt-3').attr('class', 'txt-red');
                    break;
                case 3:
                    $('#number-2').attr('class', 'red');
                    $('#number-3').attr('class', 'red');
                    $('#number-4').attr('class', 'red');
                    $('#txt-2').attr('class', 'txt-red');
                    $('#txt-3').attr('class', 'txt-red');
                    $('#txt-4').attr('class', 'txt-red');
                    break;
            }
            if (detectState == 2 || detectState == 3 || detectState == 4) {
                $('#number-5').attr('class', 'red');
                $('#txt-5').attr('class', 'txt-red');
            }
        }
    }

</script>
</body>
</html>