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add_customer.ftl

add_customer.ftl 75 KB
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
  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13. 

  14.     <style>
    15. 

  15.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    16. 

  16.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    17. 

  17.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    18. 

  18.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    19. 

  19.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    20. 

  20. 

  21.         #suggest, #suggest2 {width:200px}
    22. 

  22.         .gray {color:gray}
    23. 

  23.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    24. 

  24.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    25. 

  25.         .ac_results li {border:1px solid #fff}
    26. 

  26.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    27. 

  27.         .ac_results li a span {float:right}
    28. 

  28.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    29. 

  29. 

  30.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    31. 

  31.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    32. 

  32.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    33. 

  33.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    34. 

  34.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    35. 

  35.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    36. 

  36.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    37. 

  37.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    38. 

  38.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    39. 

  39.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    40. 

  40.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    41. 

  41.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    42. 

  42.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    43. 

  43.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    44. 

  44.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    45. 

  45.         .time-line-list>li:first-child .arrow{display: none;}
    46. 

  46.         .table-bg th{background-color: #e2f6ff;}
    47. 

  47.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    48. 

  48.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    49. 

  49.         .input-produce{height: 25px;line-height: 25px}
    50. 

  50.         .color-div{height: 30px;}
    51. 

  51. 

  52.         .table-td-color{}
    53. 

  53.         .msg-phone{
    54. 

  54.             height: 35px;
    55. 

  55.             line-height: 35px;
    56. 

  56.         }
    57. 

  57.     </style>
    58. 

  58.     <title>添加客诉 - 客诉管理 - RST</title>
    59. 

  59. </head>
    60. 

  60. <body>
    61. 

  61. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    62. 

  62.     <span class="c-gray en">&gt;</span> 客诉管理
    63. 

  63.     <span class="c-gray en">&gt;</span> 添加客诉
    64. 

  64.     <a class="btn radius r"
    65. 

  65.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    66. 

  66.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    67. 

  67. </nav>
    68. 

  68. <article class="page-container" style="padding: 10px;">
    69. 

  69.     <div class="pd-20 cl">
    70. 

  70.         <form action="${path}/admin/customer/save_customer" method="post" class="form form-horizontal" id="form-customer-add"  onkeydown="if(event.keyCode==13)return false;">
    71. 

  71.             <div class="row cl">
    72. 

  72. 

  73.                 <label class="form-label col-3">
    74. 

  74.                     <div class="tit-2">客诉基本信息</div>
    75. 

  75.                 </label>
    76. 

  76.                 <div class="formControls col-9">
    77. 

  77.                 </div>
    78. 

  78.             </div>
    79. 

  79.             <div class="row cl">
    80. 

  80.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    81. 

  81.                 <div class="formControls col-4 col-sm-4"> <span class="select-box">
    82. 

  82. 				<select name="adminId" id="adminId" class="select">
    83. 

  83. 

  84. 				</select>
    85. 

  85. 				</span>
    86. 

  86.                 </div>
    87. 

  87.             </div>
    88. 

  88.             <div class="row cl">
    89. 

  89.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    90. 

  90.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    91. 

  91.                     <div class="radio-box">
    92. 

  92.                         <input type="radio" id="tel-1" name="customerSourceType" value="1" datatype="*"  checked nullmsg="请选择来源入口！">
    93. 

  93.                         <label for="tel-1">400电话</label>
    94. 

  94.                     </div>
    95. 

  95.                     <div class="radio-box">
    96. 

  96.                         <input type="radio" id="tel-2" name="customerSourceType" value="2">
    97. 

  97.                         <label for="tel-2">微信公众号</label>
    98. 

  98.                     </div>
    99. 

  99.                     <div class="radio-box">
    100. 

  100.                         <input type="radio" id="tel-3" name="customerSourceType" value="3">
    101. 

  101.                         <label for="tel-3">其他</label>
    102. 

  102.                         <input type="text" style="width: 150px;margin-left: 10px;" class="input-text" value="" placeholder="" id="customerSource" name="customerSource">
    103. 

  103.                     </div>
    104. 

  104.                 </div>
    105. 

  105.             </div>
    106. 

  106.             <div class="row cl">
    107. 

  107.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    108. 

  108.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    109. 

  109.                     <div class="radio-box">
    110. 

  110.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1" checked >
    111. 

  111.                         <label for="customer-type-1">售前咨询</label>
    112. 

  112.                     </div>
    113. 

  113.                     <div class="radio-box">
    114. 

  114.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2" >
    115. 

  115.                         <label for="customer-type-2">售后咨询</label>
    116. 

  116.                     </div>
    117. 

  117.                 </div>
    118. 

  118.             </div>
    119. 

  119. 

  120.             <div class="row cl">
    121. 

  121.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类型：</label>
    122. 

  122.                 <div class="formControls col-10 col-sm-10 skin-minimal" id="produceTypeHtml">
    123. 

  123.                     <#--<div class="radio-box">
    124. 

  124.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    125. 

  125.                         <label for="tel-3">净水机</label>
    126. 

  126.                     </div>
    127. 

  127.                     <div class="radio-box">
    128. 

  128.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    129. 

  129.                         <label for="tel-4">冲奶机</label>
    130. 

  130.                     </div>-->
    131. 

  131.                 </div>
    132. 

  132.             </div>
    133. 

  133. 

  134.             <div class="row cl" style="position: relative;">
    135. 

  135.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    136. 

  136.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    137. 

  137. 				<select name="complaintId" class="select">
    138. 

  138. 					<#--<option value="0">使用操作</option>-->
    139. 

  139. 					<#--<option value="1">使用操作</option>-->
    140. 

  140. 				</select>
    141. 

  141. 				</span>
    142. 

  142.                 </div>
    143. 

  143.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    144. 

  144. 				<select name="smallClassId" class="select">
    145. 

  145. 					<#--<option value="0">使用操作制水出水</option>
    146. 

  146. 					<option value="1">使用操作制水出水</option>-->
    147. 

  147. 				</select>
    148. 

  148. 				</span>
    149. 

  149.                 </div>
    150. 

  150.                 <div class="formControls col-2 col-sm-2">
    151. 

  151.                     <div class="clearfix">
    152. 

  152.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionIdMsg" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    153. 

  153.                     </div>
    154. 

  154.                 </div>
    155. 

  155. 

  156.                 <div class="dalog-ask">
    157. 

  157.                     <div class="tag">
    158. 

  158.                         <em></em>
    159. 

  159.                         <strong>相关QA</strong>
    160. 

  160.                         <ul id="question">
    161. 

  161.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    162. 

  162.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    163. 

  163.                         </ul>
    164. 

  164.                     </div>
    165. 

  165.                 </div>
    166. 

  166. 

  167.             </div>
    168. 

  168. 

  169.             <div class="row cl">
    170. 

  170.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题标题：</label>
    171. 

  171.                 <div class="formControls col-5 col-sm-5">
    172. 

  172.                     <input type="text" class="input-text" style="width: 625px;" name="describeTitle" id="describeTitle">
    173. 

  173.                 </div>
    174. 

  174.             </div>
    175. 

  175. 

  176.             <div class="row cl">
    177. 

  177.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题内容：</label>
    178. 

  178.                 <div class="formControls col-5 col-sm-5">
    179. 

  179.                     <input type="hidden" name="questionId" id="questionId">
    180. 

  180.                     <script id="describeContentText" type="text/plain" style="width:650px;height:250px;">
    181. 

  181.                     </script>
    182. 

  182.                     </script>
    183. 

  183.                     <input type="hidden" name="describeContent" id="describeContent">
    184. 

  184.                 </div>
    185. 

  185.             </div>
    186. 

  186.             <div class="row cl">
    187. 

  187.                 <label class="form-label col-1 col-sm-1"></label>
    188. 

  188.                 <div class="formControls col-2 col-sm-2">
    189. 

  189.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="p-phone" name="">
    190. 

  190.                 </div>
    191. 

  191.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    192. 

  192.                     <input type="button" class="btn btn-primary" value="发短信給用户" onclick="sendPhone('p',$('#p-msg'));">
    193. 

  193.                 </div>
    194. 

  194.                 <div class="formControls col-2 col-sm-2 msg-phone">
    195. 

  195.                     <div id="p-msg" style="color: #e00"></div>
    196. 

  196.                 </div>
    197. 

  197.             </div>
    198. 

  198.             <div class="row cl">
    199. 

  199. 

  200.                 <label class="form-label col-1 col-sm-1">
    201. 

  201.                     <div class="tit">处理结果</div>
    202. 

  202.                 </label>
    203. 

  203.                 <div class="formControls col-10 col-sm-10">
    204. 

  204.                 </div>
    205. 

  205.             </div>
    206. 

  206. 

  207.             <input type="hidden" id="sendProdcues" name="sendProdcuesJson" value="">
    208. 

  208.             <input type="hidden" id="sendFittings" name="sendFittingsJson" value="">
    209. 

  209.             <input type="hidden" id="closedProdcues" name="closedProdcuesJson" value="">
    210. 

  210.             <input type="hidden" id="closedFittings" name="closedFittingsJson" value="">
    211. 

  211. 

  212. 

  213.             <div class="row cl">
    214. 

  214.                 <label class="form-label col-1 col-sm-1">处理类型：</label>
    215. 

  215.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    216. 

  216.                     <div class="radio-box" id="solved">
    217. 

  217.                         <input type="radio" id="customer-process-1" value="1" name="customerIsSolve" checked>
    218. 

  218.                         <label for="customer-process-1">已解决</label>
    219. 

  219.                     </div>
    220. 

  220.                     <div class="radio-box" id="noSolved">
    221. 

  221.                         <input type="radio" id="customer-process-2" value="2" name="customerIsSolve">
    222. 

  222.                         <label for="customer-process-2">未解决</label>
    223. 

  223.                     </div>
    224. 

  224.                     <div class="radio-box" id="renewed">
    225. 

  225.                         <input type="radio" id="customer-process-3" value="3" name="customerIsSolve">
    226. 

  226.                         <label for="customer-process-3">换新</label>
    227. 

  227.                     </div>
    228. 

  228.                     <div class="radio-box" id="maintain">
    229. 

  229.                         <input type="radio" id="customer-process-4" value="4" name="customerIsSolve">
    230. 

  230.                         <label for="customer-process-4">维修</label>
    231. 

  231.                     </div>
    232. 

  232.                     <div class="radio-box" id="reissue">
    233. 

  233.                         <input type="radio" id="customer-process-5" value="5" name="customerIsSolve">
    234. 

  234.                         <label for="customer-process-5">补发</label>
    235. 

  235.                     </div>
    236. 

  236.                     <div class="radio-box" id="backGoods">
    237. 

  237.                         <input type="radio" id="customer-process-6" value="6" name="customerIsSolve">
    238. 

  238.                         <label for="customer-process-6">退货</label>
    239. 

  239.                     </div>
    240. 

  240.                     <div class="radio-box" id="noReasonBack">
    241. 

  241.                         <input type="radio" id="customer-process-7" value="7" name="customerIsSolve">
    242. 

  242.                         <label for="customer-process-7">无理由退货</label>
    243. 

  243.                     </div>
    244. 

  244.                 </div>
    245. 

  245.             </div>
    246. 

  246.             <div class="row cl">
    247. 

  247.                 <label class="form-label col-1 col-sm-1"></label>
    248. 

  248.                 <div class="formControls col-10 col-sm-10">
    249. 

  249.                     <ul class="time-line-list" id="processResultStatus">
    250. 

  250.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    251. 

  251.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    252. 

  252.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    253. 

  253.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    254. 

  254.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    255. 

  255.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    256. 

  256.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    257. 

  257.                     </ul>
    258. 

  258.                 </div>
    259. 

  259.             </div>
    260. 

  260.             <div class="row cl" id="orderHead" style="display: none;">
    261. 

  261.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    262. 

  262.                 <div class="formControls col-1 col-sm-1">
    263. 

  263.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    264. 

  264.                 </div>
    265. 

  265.             </div>
    266. 

  266.             <div class="row cl" id="order" style="display: none;">
    267. 

  267.                 <label class="form-label col-1 col-sm-1"></label>
    268. 

  268.                 <div class="formControls col-9 col-sm-9 text-c">
    269. 

  269.                     <table class="table table-border table-bg table-bordered">
    270. 

  270.                         <tr>
    271. 

  271.                             <th style="text-align: center;">销售</th>
    272. 

  272.                             <th style="text-align: center;">订单号</th>
    273. 

  273.                             <th style="text-align: center;">姓名</th>
    274. 

  274.                             <th style="text-align: center;">电话</th>
    275. 

  275.                             <th style="text-align: center;">订单金额</th>
    276. 

  276.                             <th style="text-align: center;">购买产品</th>
    277. 

  277.                             <th style="text-align: center;">购买日期</th>
    278. 

  278.                         </tr>
    279. 

  279.                         <tr id="showOrder">
    280. 

  280.                           <#--  <td>爱贝源-微信商城</td>
    281. 

  281.                             <td>1290387806</td>
    282. 

  282.                             <td>何小小</td>
    283. 

  283.                             <td>1882222888</td>
    284. 

  284.                             <td>¥3680</td>
    285. 

  285.                             <td>Watero净水机</td>
    286. 

  286.                             <td>2017-06-06</td>-->
    287. 

  287.                         </tr>
    288. 

  288.                         <#--<tr id="showOrderAddress">-->
    289. 

  289.                         <#--</tr>-->
    290. 

  290.                     </table>
    291. 

  291.                     <input type="hidden" id="companyId" name="companyId" value="" >
    292. 

  292.                     <input type="hidden" id="storeId" name="storeId" value="" >
    293. 

  293.                     <input type="hidden" id="orderId" name="salesId" value="" >
    294. 

  294.                 </div>
    295. 

  295.             </div>
    296. 

  296.             <div class="row cl" id="recipientInfo" style="display: none;">
    297. 

  297.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    298. 

  298.                 <div class="formControls col-2 col-sm-2">
    299. 

  299.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="relationSendName" datatype="s1-20" errormsg="联系人格式不正确！" >
    300. 

  300.                 </div>
    301. 

  301.                 <div class="formControls col-2 col-sm-2">
    302. 

  302.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="relationSendTel" datatype="m" errormsg="联系人电话格式不正确！">
    303. 

  303.                 </div>
    304. 

  304.             </div>
    305. 

  305.             <div class="row cl" id="recipientAddress" style="display: none;">
    306. 

  306.                 <input type="hidden" id="addressInfo">
    307. 

  307.                 <label class="form-label col-1 col-sm-1"></label>
    308. 

  308.                 <div class="formControls col-2 col-sm-2">
    309. 

  309.                     <span class="select-box">
    310. 

  310.                          <select id="province" class="select" name="provinceNumber">
    311. 

  311.                          </select>
    312. 

  312.                      </span>
    313. 

  313.                 </div>
    314. 

  314.                 <div class="formControls col-2 col-sm-2">
    315. 

  315.                     <span class="select-box">
    316. 

  316.                         <select id="city" class="select" name="cityNumber">
    317. 

  317.                         </select>
    318. 

  318.                     </span>
    319. 

  319.                 </div>
    320. 

  320.                 <div class="formControls col-2 col-sm-2">
    321. 

  321.                     <span class="select-box">
    322. 

  322.                         <select id="district" class="select" name="areaNumber">
    323. 

  323.                         </select>
    324. 

  324.                     </span>
    325. 

  325.                 </div>
    326. 

  326. 

  327.                 <input type="hidden" name="relationSendMergeAddress" id="relationSendMergeAddress">
    328. 

  328. 

  329.             </div>
    330. 

  330.             <div class="row cl" id="recipientAddressText" style="display: none;">
    331. 

  331.                 <label class="form-label col-1 col-sm-1"></label>
    332. 

  332.                 <div class="formControls col-5 col-sm-5">
    333. 

  333.                     <textarea name="relationSendAddress" id="sendAddress" cols="" rows="2" class="textarea" placeholder="请填写详细地址，最多支持50字符" onKeyUp="$.Huitextarealength(this,50)"></textarea>
    334. 

  334.                     <span id="addrssMsg"></span>
    335. 

  335.                 </div>
    336. 

  336.             </div>
    337. 

  337.             <div class="row cl" id="renewedProduct" style="display: none;">
    338. 

  338.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span><span id="relationProduct">换新产品</span>：</label>
    339. 

  339.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    340. 

  340. 

  341.                     <table class="table table-border table-bg table-bordered">
    342. 

  342.                         <thead>
    343. 

  343.                             <tr class="text-c">
    344. 

  344.                                 <th style="text-align: center;" width="60">产品名称</th>
    345. 

  345.                                 <th style="text-align: center;" width="60">产品颜色</th>
    346. 

  346.                                 <th style="text-align: center;" width="60">产品配件</th>
    347. 

  347.                             </tr>
    348. 

  348.                         </thead>
    349. 

  349.                         <tbody id="addProduct">
    350. 

  350.                             <#--<tr >
    351. 

  351.                                 <td>冲奶机</td>
    352. 

  352.                                 <td>
    353. 

  353.                                     <div>
    354. 

  354.                                         白色
    355. 

  355.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    356. 

  356.                                     </div>
    357. 

  357.                                     <div>
    358. 

  358.                                         白色
    359. 

  359.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    360. 

  360.                                     </div>
    361. 

  361.                                 </td>
    362. 

  362.                                 <td>
    363. 

  363.                                     <div>
    364. 

  364.                                         水箱
    365. 

  365.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    366. 

  366.                                     </div>
    367. 

  367.                                     <div>
    368. 

  368.                                         水箱
    369. 

  369.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    370. 

  370.                                     </div>
    371. 

  371.                                 </td>
    372. 

  372.                             </tr>-->
    373. 

  373.                         </tbody>
    374. 

  374.                     </table>
    375. 

  375. 

  376.                 </div>
    377. 

  377.             </div>
    378. 

  378. 

  379.             <div class="row cl" id="TDScollect" style="display: none;">
    380. 

  380.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>TDS收集：</label>
    381. 

  381.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    382. 

  382.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    383. 

  383.                     <input style="width: 140px;" placeholder="" class="input-text my-search-input" type="text" name="arrcity" id="arrcity" />
    384. 

  384.                     <div id="suggest" class="ac_results"></div>
    385. 

  385.                 </div>
    386. 

  386.                 <div class="formControls col-2 col-sm-2">
    387. 

  387. 				<span class="select-box">
    388. 

  388.                     <select name="" class="select" id="TDSArea" name="TDSArea">
    389. 

  389. 

  390.                     </select>
    391. 

  391. 				</span>
    392. 

  392.                 </div>
    393. 

  393.                 <input type="hidden" name="customerArea" id="customerArea">
    394. 

  394.                 <div class="formControls col-2 col-sm-2">
    395. 

  395.                     <input type="text" class="input-text" value="" placeholder="进水tds数值" id="customerInTDS" name="customerInTDS">
    396. 

  396.                 </div>
    397. 

  397.                 <div class="formControls col-2 col-sm-2">
    398. 

  398.                     <input type="text" class="input-text" value="" placeholder="出水tds数值" id="customerOutTDS" name="customerOutTDS">
    399. 

  399.                 </div>
    400. 

  400.             </div>
    401. 

  401.             <div class="row cl" id="TDScollectShow" style="display: none;">
    402. 

  402.                 <label class="form-label col-1 col-sm-1"></label>
    403. 

  403.                 <div class="formControls col-6 col-sm-6">
    404. 

  404.                     tds收集：广东省-深圳市-福田区   进水：100ppm   出水：100ppm
    405. 

  405.                 </div>
    406. 

  406.             </div>
    407. 

  407.             <div class="row cl" id="sendAddressInfo">
    408. 

  408.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    409. 

  409.                 <div class="formControls col-5 col-sm-5">
    410. 

  410.                         <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么...">邮寄地址：东莞清溪三中金龙工业区徐福记对面优尼雅电子科技，杨春有，13592708169邮寄备注：您好，麻烦您那边把机器邮寄前请将水箱、接水台中的水倒掉并擦干，不要留有水渍，避免运输途中水或奶粉
    411. 

  411.                 溅入机器内部造成不必要的损失；用原包装或泡沫等材质包裹好机身。避免运输途中造成机器     磕碰、损坏。
    412. 

  412. 请勿寄顺丰、圆通、EMS以及到付件快递，其他快递物流随意，寄回时，麻烦您在产品里面留下故障原因说明，
    413. 

  413. 提示：寄回后把单号给我们提供下然后提供下您的姓名、地址和电话方便我们修好后给您寄回去。</textarea>
    414. 

  414. 

  415.                 </div>
    416. 

  416.             </div>
    417. 

  417.             <div class="row cl" id="sendAddressByPhone" style="display: none;">
    418. 

  418.                 <label class="form-label col-1 col-sm-1"></label>
    419. 

  419.                 <div class="formControls col-2 col-sm-2">
    420. 

  420.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="m-phone" name="">
    421. 

  421.                 </div>
    422. 

  422.                 <div class="formControls col-2 col-sm-2" style="width: 10%">
    423. 

  423.                     <input type="button" class="btn btn-primary" value="发短信給用户" onclick="sendPhone('m',);">
    424. 

  424.                 </div>
    425. 

  425.                 <div class="formControls col-2 col-sm-2 msg-phone">
    426. 

  426.                     <div id="m-msg" style="color: #e00"></div>
    427. 

  427.                 </div>
    428. 

  428.             </div>
    429. 

  429.             <div class="row cl" id="updateProduct" style="display: none;">
    430. 

  430.                 <label class="form-label col-1 col-sm-1">更换产品：</label>
    431. 

  431.                 <div class="formControls col-9 col-sm-9" >
    432. 

  432. 

  433.                     <table class="table table-border table-bg table-bordered">
    434. 

  434.                         <thead>
    435. 

  435.                         <tr class="text-c">
    436. 

  436.                             <th style="text-align: center;" width="60">产品名称</th>
    437. 

  437.                             <th style="text-align: center;" width="60">产品颜色</th>
    438. 

  438.                             <th style="text-align: center;" width="60">产品配件</th>
    439. 

  439.                         </tr>
    440. 

  440.                         </thead>
    441. 

  441.                         <tbody id="back-product">
    442. 

  442. 

  443.                         </tbody>
    444. 

  444.                     </table>
    445. 

  445.                 </div>
    446. 

  446. 

  447.             </div>
    448. 

  448.             <div class="row cl">
    449. 

  449.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述：</label>
    450. 

  450.                 <div class="formControls col-5 col-sm-5">
    451. 

  451.                     <script id="describeHandleDescText" type="text/plain" style="width:650px;height:250px;"></script>
    452. 

  452.                     </script>
    453. 

  453.                     <input type="hidden" id="describeHandleDesc" name="describeHandleDesc">
    454. 

  454.                 </div>
    455. 

  455.             </div>
    456. 

  456.             <div class="row cl">
    457. 

  457.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    458. 

  458.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    459. 

  459.                     <div class="radio-box">
    460. 

  460.                         <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" checked>
    461. 

  461.                         <label for="customer-visit-1">需要回访</label>
    462. 

  462.                     </div>
    463. 

  463.                     <div class="radio-box">
    464. 

  464.                         <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1">
    465. 

  465.                         <label for="customer-visit-2">不需要回访</label>
    466. 

  466.                     </div>
    467. 

  467.                 </div>
    468. 

  468.             </div>
    469. 

  469.             <div id="needToVisit">
    470. 

  470.                 <div class="row cl">
    471. 

  471.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人：</label>
    472. 

  472.                     <div class="formControls col-2 col-sm-2">
    473. 

  473.                         <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="visitName"  datatype="s1-20" errormsg="回访人姓名格式不正确！" >
    474. 

  474.                     </div>
    475. 

  475.                     <div class="formControls col-2 col-sm-2">
    476. 

  476.                         <input type="text" class="input-text" value="" placeholder="填写回访人手机号" id="" name="visitTel" datatype="m" errormsg="回访人手机号码格式不正确！">
    477. 

  477.                     </div>
    478. 

  478.                 </div>
    479. 

  479.                 <div class="row cl">
    480. 

  480.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    481. 

  481.                     <div class="formControls col-2 col-sm-2">
    482. 

  482.                         <input type="text" placeholder="请选择回访日期" id="datemin"  name="visitDate" datatype="*" class="input-text Wdate" onclick="WdatePicker({skin:'whyGreen',minDate:'%y-%M-%d'})"  readonly="readonly">
    483. 

  483.                     </div>
    484. 

  484.                 </div>
    485. 

  485.                 <div class="row cl">
    486. 

  486.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    487. 

  487.                     <div class="formControls col-10 col-sm-10 skin-minimal">
    488. 

  488.                         <div class="radio-box">
    489. 

  489.                             <input type="radio" id="visit-time-1" name="visitTimeSelect" value="1" checked>
    490. 

  490.                             <label for="visit-time-1">09:00-12:00</label>
    491. 

  491.                         </div>
    492. 

  492.                         <div class="radio-box">
    493. 

  493.                             <input type="radio" id="visit-time-2" name="visitTimeSelect" value="2">
    494. 

  494.                             <label for="visit-time-2">12:00-14:00</label>
    495. 

  495.                         </div>
    496. 

  496.                         <div class="radio-box">
    497. 

  497.                             <input type="radio" id="visit-time-3" name="visitTimeSelect" value="3">
    498. 

  498.                             <label for="visit-time-3">14:00-18:00</label>
    499. 

  499.                         </div>
    500. 

  500.                     </div>
    501. 

  501.                 </div>
    502. 

  502.                 <div class="row cl">
    503. 

  503.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    504. 

  504.                     <div class="formControls col-4 col-sm-4"> <span class="select-box">
    505. 

  505.                     <select class="select" id="visitAdminId" name="visitAdminId">
    506. 

  506. 

  507.                     </select>
    508. 

  508.                     </span>
    509. 

  509.                     </div>
    510. 

  510.                 </div>
    511. 

  511.                 <div class="cl"  style="display: table;width: 100%;">
    512. 

  512.                     <label class="form-label col-1 col-sm-1"></label>
    513. 

  513.                     <div class="formControls col-4 col-sm-4">
    514. 

  514.                         <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    515. 

  515.                     </div>
    516. 

  516.                 </div>
    517. 

  517.             </div>
    518. 

  518.             <div class="row cl">
    519. 

  519.                 <div class="col-2 col-sm-2 col-offset-3">
    520. 

  520.                     <button class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    521. 

  521.                 </div>
    522. 

  522.             </div>
    523. 

  523.         </form>
    524. 

  524.     </div>
    525. 

  525. </article>
    526. 

  526. 

  527. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    528. 

  528. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    529. 

  529. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    530. 

  530. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    531. 

  531. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    532. 

  532. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    533. 

  533. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    534. 

  534. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    535. 

  535. 

  536. <#--时间控件-->
    537. 

  537. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    538. 

  538. 

  539. <#--百度富文本编译器-->
    540. 

  540. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.config.js"></script>
    541. 

  541. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.all.js"></script>
    542. 

  542. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/ueditor.parse.js"></script>
    543. 

  543. <script type="text/javascript" charset="utf-8" src="${path}/common/lib/ueditor/1.4.3/lang/zh-cn/zh-cn.js"></script>
    544. 

  544. 

  545. <script type="text/javascript">
    546. 

  546.     $(function(){
    547. 

  547. 

  548.         $("#province").ProvinceCity();
    549. 

  549.         $('.skin-minimal input').iCheck({
    550. 

  550.             checkboxClass: 'icheckbox-blue',
    551. 

  551.             radioClass: 'iradio-blue',
    552. 

  552.             increaseArea: '20%'
    553. 

  553.         });
    554. 

  554.        $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
    555. 

  555.             console.log($(this)[0].value);
    556. 

  556. 		$("#city2").click()
    557. 

  557.         },
    558. 

  558.             attachObject:'#suggest'
    559. 

  559.         });
    560. 

  560.         $("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
    561. 

  561.     });
    562. 

  562. 

  563.     $(document).on('click', '.dalog-ask .answer', function() {
    564. 

  564.         var msg = $(this).find("span").text();
    565. 

  565.         UE.getEditor('describeContentText').setContent(msg,false);
    566. 

  566. 

  567.         $("#questionId").val($(this).find(".quesId").val());
    568. 

  568. 

  569.         var title = $(this).prev().html();
    570. 

  570.         $("#describeTitle").val(title);
    571. 

  571. 

  572.         //$("#questionId").val(.find(".quesId").val());
    573. 

  573. 

  574.         //$("#answer-textarea").text();
    575. 

  575.         $(".dalog-ask").hide(); //隐藏qa
    576. 

  576.     });
    577. 

  577. 

  578.     /*实时监听文本框-- 员工编号*/
    579. 

  579.     document.getElementById("suggest").addEventListener("div", function(){
    580. 

  580.         alert(1);
    581. 

  581.     });
    582. 

  582. </script>
    583. 

  583. 

  584. <script>
    585. 

  585.     /*问题描述*/
    586. 

  586.     var describeContentText = UE.getEditor('describeContentText');
    587. 

  587.     /*处理描述*/
    588. 

  588.     var describeHandleDescText = UE.getEditor('describeHandleDescText');
    589. 

  589. </script>
    590. 

  590. <script type="text/javascript">
    591. 

  591. 

  592.     /*处理结果的执行状态*/
    593. 

  593.     var isSolve = {
    594. 

  594.         solved : [],
    595. 

  595.         noSolved : [],
    596. 

  596.         renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
    597. 

  597.         maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
    598. 

  598.         reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
    599. 

  599.         backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
    600. 

  600.         noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
    601. 

  601.     }
    602. 

  602. 

  603.     /*个人id*/
    604. 

  604.     var adminId = 0;
    605. 

  605. 

  606.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    607. 

  607.     var allCustomerInfoType = 1;
    608. 

  608. 

  609.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    610. 

  610.     var allCustomerType = 1;
    611. 

  611. 

  612.     /*初始化页面参数*/
    613. 

  613.     $(function () {
    614. 

  614. 

  615. 

  616.         /* 初始化单选框样式 */
    617. 

  617.         initCheck();
    618. 

  618. 

  619.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    620. 

  620.         initProduceType();
    621. 

  621. 

  622.         /*初始化问题分类*/
    623. 

  623.         initComplaintTypeInfo();
    624. 

  624. 

  625.         /*初始化客服*/
    626. 

  626.         initSysAdmin();
    627. 

  627. 

  628.         /*初始化回访客服*/
    629. 

  629.         initVisitSysAdmin();
    630. 

  630. 

  631.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    632. 

  632.         initProcessResult(1);
    633. 

  633. 

  634.         /*监听客诉类型选择事件*/
    635. 

  635.         $("input[name='customerCounselType']").change(function (){
    636. 

  636.             allCustomerInfoType = parseInt($(this).val());
    637. 

  637.             initProcessResult(allCustomerType);
    638. 

  638.         })
    639. 

  639. 

  640.         /*监听处理结果选择事件*/
    641. 

  641.         $("[name='customerIsSolve']").change(function(){
    642. 

  642.             allCustomerType = parseInt($(this).val());
    643. 

  643.             initProcessResult(parseInt($(this).val()));
    644. 

  644.         })
    645. 

  645. 

  646.         /*监听问题类型 选择事件*/
    647. 

  647.         $("[name='complaintId']").change(function(){
    648. 

  648.             initComplaintSmallClassInfo($(this).val());
    649. 

  649.         })
    650. 

  650. 

  651.         /*监听问题关键字搜索*/
    652. 

  652.         $(document).on('click', '#search_button', function() {
    653. 

  653.             initComplaintQuestionInfo();
    654. 

  654.         });
    655. 

  655. 

  656.         /*搜索订单事件*/
    657. 

  657.         $(document).on('click', '#selectOrder', function() {
    658. 

  658.             selectOrder();
    659. 

  659.         });
    660. 

  660. 

  661.         /*监听省选择事件*/
    662. 

  662.         $(document).on('change', '#province', function() {
    663. 

  663.             var proId = $("#province").val();
    664. 

  664.             var cityId = setCity("",proId,2)
    665. 

  665.             setDistrict("",cityId,2)
    666. 

  666.         });
    667. 

  667. 

  668.         /*监听市选择事件*/
    669. 

  669.         $(document).on('change', '#city', function() {
    670. 

  670.             var city = $("#city").val();
    671. 

  671.             setDistrict("",city,2)
    672. 

  672.         });
    673. 

  673. 

  674.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    675. 

  675.         $("input[name='customerIsVisit']").change(function (){
    676. 

  676.             if($(this).val() == 2){
    677. 

  677.                 $("#needToVisit").css("display","block");
    678. 

  678.             }else{
    679. 

  679.                 $("#needToVisit").css("display","none");
    680. 

  680.             }
    681. 

  681.         })
    682. 

  682. 

  683.         /*监听回访选择客服的选择事件*/
    684. 

  684.         $(document).on('change', '#visitAdminId', function() {
    685. 

  685.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    686. 

  686.             var visitAdminId = $("#visitAdminId").val();
    687. 

  687.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    688. 

  688.                 showVisitMsg(1);
    689. 

  689.             }else{
    690. 

  690.                 showVisitMsg(2,visitAdminName);
    691. 

  691.             }
    692. 

  692.         });
    693. 

  693.     })
    694. 

  694. 

  695.     /*初始化单选框样式*/
    696. 

  696.     function initCheck(){
    697. 

  697.         $('.skin-minimal input').iCheck({
    698. 

  698.             checkboxClass: 'icheckbox-blue',
    699. 

  699.             radioClass: 'iradio-blue',
    700. 

  700.             increaseArea: '20%'
    701. 

  701.         });
    702. 

  702.     }
    703. 

  703. 

  704.     /*初始化客服*/
    705. 

  705.     function initSysAdmin() {
    706. 

  706.         var sysAminList = getSysAdmin();
    707. 

  707.         var html = "";
    708. 

  708.         for(var i=0;i<sysAminList.length;i++){
    709. 

  709.             var adminList = sysAminList[i];
    710. 

  710.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    711. 

  711.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    712. 

  712.             }else{
    713. 

  713.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    714. 

  714.             }
    715. 

  715.         }
    716. 

  716.         $("#adminId").html(html);
    717. 

  717.     }
    718. 

  718. 

  719.     /*初始化回访客服的选择*/
    720. 

  720.     function initVisitSysAdmin(){
    721. 

  721.         var sysAminList = getSysAdmin();
    722. 

  722.         var html = "";
    723. 

  723.         var flag = false;
    724. 

  724.         for(var i=0;i<sysAminList.length;i++){
    725. 

  725.             var adminList = sysAminList[i];
    726. 

  726.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    727. 

  727.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    728. 

  728.                 flag = true;
    729. 

  729.             }else{
    730. 

  730.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    731. 

  731.             }
    732. 

  732.         }
    733. 

  733.         $("#visitAdminId").html(html);
    734. 

  734.         if(flag){
    735. 

  735.             showVisitMsg(1);
    736. 

  736.         }
    737. 

  737.     }
    738. 

  738. 

  739.     /**
    740. 

  740.      * 用于显示回访指派任务提示信息
    741. 

  741.      * 1 ：自己
    742. 

  742.      * 2 ：其他人
    743. 

  743.      */
    744. 

  744.     function showVisitMsg(type,adminName) {
    745. 

  745.         if(type == 1){
    746. 

  746.             $("#visitAdminIdMsg").html("您将为自己指定一个回访任务");
    747. 

  747.         }else{
    748. 

  748.             $("#visitAdminIdMsg").html("您将为"+ adminName +"指定一个回访任务");
    749. 

  749.         }
    750. 

  750.     }
    751. 

  751. 

  752.     /*获取客服*/
    753. 

  753.     var sysAminList;
    754. 

  754.     function getSysAdmin(){
    755. 

  755.         if(sysAminList != null && sysAminList.length > 0){
    756. 

  756.             return sysAminList
    757. 

  757.         }
    758. 

  758.         $.ajax({
    759. 

  759.             type: "POST",
    760. 

  760.             data: {
    761. 

  761.             },
    762. 

  762.             url: "${path}/admin/customer/select_sys_admin",
    763. 

  763.             async: false,
    764. 

  764.             success: function(data){
    765. 

  765.                 if (data.returnCode == 200) {
    766. 

  766.                     sysAminList = data.returnMsg.adminList;
    767. 

  767.                     adminId = data.returnMsg.adminId;
    768. 

  768.                 }
    769. 

  769.             },
    770. 

  770.             error: function(XmlHttpRequest, textStatus, errorThrown){
    771. 

  771.             }
    772. 

  772.         });
    773. 

  773.         return sysAminList;
    774. 

  774.     }
    775. 

  775. 

  776.     /*初始化产品类型 --  客诉头部的产品类型单选*/
    777. 

  777.     function initProduceType(){
    778. 

  778.         var html = "";
    779. 

  779.         $.ajax({
    780. 

  780.             type: "POST",
    781. 

  781.             data: {
    782. 

  782.             },
    783. 

  783.             url: "${path}/admin/customer/select_produce_type",
    784. 

  784.             async: false,
    785. 

  785.             success: function(data){
    786. 

  786.                 if (data.returnCode == 200) {
    787. 

  787.                     var check = "checked";
    788. 

  788.                     for(var i=0;i<data.returnMsg.productTypeList.length;i++){
    789. 

  789.                         var produce = data.returnMsg.productTypeList[i];
    790. 

  790.                         html += ' <div class="radio-box">' +
    791. 

  791.                                 '<input type="radio" id="produce-type-'+ i +'" name="typeId"  datatype="*" value="'+ produce.typeId +'"  '+ check +' nullmsg="请选择产品类型！" >' +
    792. 

  792.                                 ' <label for="produce-type-'+ i +'">'+ produce.typeName +'</label>' +
    793. 

  793.                                 ' </div>';
    794. 

  794.                         check = "";
    795. 

  795.                     }
    796. 

  796.                 }else{
    797. 

  797.                     html = '';
    798. 

  798.                 }
    799. 

  799.             },
    800. 

  800.             error: function(XmlHttpRequest, textStatus, errorThrown){
    801. 

  801.             }
    802. 

  802.         });
    803. 

  803.         $("#produceTypeHtml").html(html);
    804. 

  804.         initCheck();
    805. 

  805.     }
    806. 

  806. 

  807.     /**
    808. 

  808.      * 选择处理结果-- 默认选择已解决
    809. 

  809.      * type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货
    810. 

  810.      */
    811. 

  811.     function initProcessResult(type){
    812. 

  812. 

  813.         if(type == null || type == ""){
    814. 

  814.             type = 1;
    815. 

  815.         }
    816. 

  816.         var statusHtml = '<li><span class="arrow"></span><div class="number">status_index</div><div>status_html</div></li>';
    817. 

  817.         var resultHtml = '';
    818. 

  818.         var result = {};
    819. 

  819. 

  820.         $("#solved").show(); //已解决
    821. 

  821.         $("#noSolved").show();//未解决
    822. 

  822.         if(allCustomerInfoType == 1){  //售前
    823. 

  823.             $("#renewed").hide();
    824. 

  824.             $("#maintain").hide();
    825. 

  825.             $("#reissue").hide();
    826. 

  826.             $("#backGoods").hide();
    827. 

  827.             $("#noReasonBack").hide();
    828. 

  828.             switch(type)
    829. 

  829.             {
    830. 

  830.                 case 1:
    831. 

  831.                     otherHied();
    832. 

  832.                     break;
    833. 

  833.                 case 2:
    834. 

  834.                     otherHied();
    835. 

  835.                     break;
    836. 

  836.                 default:
    837. 

  837.                     break;
    838. 

  838.             }
    839. 

  839.         }else if(allCustomerInfoType == 2){ //售后
    840. 

  840.             $("#renewed").show();
    841. 

  841.             $("#maintain").show();
    842. 

  842.             $("#reissue").show();
    843. 

  843.             $("#backGoods").show();
    844. 

  844.             $("#noReasonBack").show();
    845. 

  845.             switch(type)
    846. 

  846.             {
    847. 

  847.                 case 1:
    848. 

  848.                     otherHied();
    849. 

  849.                     break;
    850. 

  850.                 case 2:
    851. 

  851.                     otherHied();
    852. 

  852.                     break;
    853. 

  853.                 case 3: //换新
    854. 

  854.                     result = isSolve.renewed;
    855. 

  855.                     $("#relationProduct").html("换新产品");
    856. 

  856.                     $("#processResultStatus").show();
    857. 

  857.                     $("#orderHead").show();
    858. 

  858.                     $("#order").show();
    859. 

  859.                     $("#recipientInfo").show();
    860. 

  860.                     $("#recipientAddress").show();
    861. 

  861.                     $("#recipientAddressText").show();
    862. 

  862.                     $("#renewedProduct").show();
    863. 

  863.                     $("#TDScollect").show();
    864. 

  864.                     $("#TDScollectShow").show();
    865. 

  865.                     $("#sendAddressInfo").show();
    866. 

  866.                     $("#sendAddressByPhone").show();
    867. 

  867.                     $("#updateProduct").show();
    868. 

  868.                     break;
    869. 

  869.                 case 4: //维修
    870. 

  870.                     result = isSolve.maintain;
    871. 

  871.                     $("#relationProduct").html("维修产品");
    872. 

  872.                     $("#processResultStatus").show();
    873. 

  873.                     $("#orderHead").show();
    874. 

  874.                     $("#order").show();
    875. 

  875.                     $("#recipientInfo").show();
    876. 

  876.                     $("#recipientAddress").show();
    877. 

  877.                     $("#recipientAddressText").show();
    878. 

  878.                     $("#renewedProduct").show();
    879. 

  879.                     $("#TDScollect").show();
    880. 

  880.                     $("#TDScollectShow").show();
    881. 

  881.                     $("#sendAddressInfo").show();
    882. 

  882.                     $("#sendAddressByPhone").show();
    883. 

  883.                     $("#updateProduct").show();
    884. 

  884.                     break;
    885. 

  885.                 case 5://补发
    886. 

  886.                     result = isSolve.reissue;
    887. 

  887.                     $("#relationProduct").html("补发产品");
    888. 

  888.                     $("#processResultStatus").show();
    889. 

  889.                     $("#orderHead").show();
    890. 

  890.                     $("#order").show();
    891. 

  891.                     $("#recipientInfo").show();
    892. 

  892.                     $("#recipientAddress").show();
    893. 

  893.                     $("#recipientAddressText").show();
    894. 

  894.                     $("#renewedProduct").show();
    895. 

  895.                     $("#TDScollect").show();
    896. 

  896.                     $("#TDScollectShow").show();
    897. 

  897.                     $("#sendAddressInfo").hide();
    898. 

  898.                     $("#sendAddressByPhone").hide();
    899. 

  899.                     $("#updateProduct").hide();
    900. 

  900.                     break;
    901. 

  901.                 case 6: //退货
    902. 

  902.                     result = isSolve.backGoods;
    903. 

  903.                     $("#relationProduct").html("退货产品");
    904. 

  904.                     $("#processResultStatus").show();
    905. 

  905.                     $("#orderHead").show();
    906. 

  906.                     $("#order").show();
    907. 

  907.                     $("#recipientInfo").show();
    908. 

  908.                     $("#recipientAddress").show();
    909. 

  909.                     $("#recipientAddressText").show();
    910. 

  910.                     $("#renewedProduct").show();
    911. 

  911.                     $("#TDScollect").show();
    912. 

  912.                     $("#TDScollectShow").show();
    913. 

  913.                     $("#sendAddressInfo").show();
    914. 

  914.                     $("#sendAddressByPhone").show();
    915. 

  915.                     $("#updateProduct").hide();
    916. 

  916.                     break;
    917. 

  917.                 case 7://无理由退货
    918. 

  918.                     result = isSolve.noReasonBack;
    919. 

  919.                     $("#relationProduct").html("退货产品");
    920. 

  920.                     $("#processResultStatus").show();
    921. 

  921.                     $("#orderHead").show();
    922. 

  922.                     $("#order").show();
    923. 

  923.                     $("#recipientInfo").show();
    924. 

  924.                     $("#recipientAddress").show();
    925. 

  925.                     $("#recipientAddressText").show();
    926. 

  926.                     $("#renewedProduct").show();
    927. 

  927.                     $("#TDScollect").show();
    928. 

  928.                     $("#TDScollectShow").show();
    929. 

  929.                     $("#sendAddressInfo").show();
    930. 

  930.                     $("#sendAddressByPhone").show();
    931. 

  931.                     $("#updateProduct").hide();
    932. 

  932.                     break;
    933. 

  933.                 default:
    934. 

  934.                     break;
    935. 

  935.             }
    936. 

  936.         }
    937. 

  937.         for(var i=0;i< result.length;i++){
    938. 

  938.             var html = statusHtml.replace("status_index",i+1);
    939. 

  939.             html = html.replace("status_html",result[i]);
    940. 

  940.             resultHtml += html;
    941. 

  941.         }
    942. 

  942.         $("#processResultStatus").html(resultHtml);
    943. 

  943.     }
    944. 

  944. 

  945.     /*已解决|未解决 */
    946. 

  946.     function otherHied(){
    947. 

  947.         $("#processResultStatus").hide();   //处理结果的执行状态  已解决未解决没有该信息
    948. 

  948.         $("#orderHead").hide();
    949. 

  949.         $("#order").hide();
    950. 

  950.         $("#recipientInfo").hide();
    951. 

  951.         $("#recipientAddress").hide();
    952. 

  952.         $("#recipientAddressText").hide();
    953. 

  953.         $("#renewedProduct").hide();
    954. 

  954.         $("#TDScollect").hide();
    955. 

  955.         $("#TDScollectShow").hide();
    956. 

  956.         $("#sendAddressInfo").hide();
    957. 

  957.         $("#sendAddressByPhone").hide();
    958. 

  958.         $("#updateProduct").hide();
    959. 

  959.     }
    960. 

  960. 

  961.     /*初始化问题大类*/
    962. 

  962.     function initComplaintTypeInfo() {
    963. 

  963.         //默认为售前咨询
    964. 

  964.         var customerCounselTypeOverall = allCustomerInfoType;
    965. 

  965.         var html = "";
    966. 

  966.         $.ajax({
    967. 

  967.             type: "POST",
    968. 

  968.             data: {
    969. 

  969.                 complaintConsultingType : customerCounselTypeOverall
    970. 

  970.             },
    971. 

  971.             url: "${path}/admin/complaintQuestion/list_complaintType",
    972. 

  972.             async: false,
    973. 

  973.             success: function(data){
    974. 

  974.                 var id;
    975. 

  975.                 if (data.returnCode == 200) {
    976. 

  976.                     for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
    977. 

  977.                         var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
    978. 

  978.                         if(i == 0 ){
    979. 

  979.                             id = complaintTypeInfo.complaintId;
    980. 

  980.                         }
    981. 

  981.                         html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
    982. 

  982.                     }
    983. 

  983.                 }else{
    984. 

  984.                     html = '';
    985. 

  985.                 }
    986. 

  986.                 $("[name='complaintId']").html(html);
    987. 

  987.                 initComplaintSmallClassInfo(id)
    988. 

  988.             },
    989. 

  989.             error: function(XmlHttpRequest, textStatus, errorThrown){
    990. 

  990.             }
    991. 

  991.         });
    992. 

  992.     }
    993. 

  993. 

  994.     /*显示小类*/
    995. 

  995.     function initComplaintSmallClassInfo(complaintId){
    996. 

  996.         var html = "";
    997. 

  997.         $.ajax({
    998. 

  998.             type: "POST",
    999. 

  999.             data: {
    1000. 

  1000.                 complaintId : complaintId
    1001. 

  1001.             },
    1002. 

  1002.             url: "${path}/admin/complaintQuestion/list_complaintSmallClass",
    1003. 

  1003.             async: false,
    1004. 

  1004.             success: function(data){
    1005. 

  1005.                 if (data.returnCode == 200) {
    1006. 

  1006.                     for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
    1007. 

  1007.                         var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
    1008. 

  1008.                         html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
    1009. 

  1009.                     }
    1010. 

  1010.                 }else{
    1011. 

  1011.                     html = '';
    1012. 

  1012.                 }
    1013. 

  1013.                 $("[name='smallClassId']").html(html);
    1014. 

  1014.             },
    1015. 

  1015.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1016. 

  1016.             }
    1017. 

  1017.         });
    1018. 

  1018.     }
    1019. 

  1019. 

  1020. 

  1021.     /**
    1022. 

  1022.      * 搜索QA 显示
    1023. 

  1023.      */
    1024. 

  1024.     function initComplaintQuestionInfo(){
    1025. 

  1025.         var complaintId = $("[name='complaintId']").val();
    1026. 

  1026.         var smallClassId = $("[name='smallClassId']").val();;
    1027. 

  1027.         var questionName = $("[name='questionIdMsg']").val();;;
    1028. 

  1028.         var html = "";
    1029. 

  1029.         $.ajax({
    1030. 

  1030.             type: "POST",
    1031. 

  1031.             data: {
    1032. 

  1032.                 complaintId : complaintId,
    1033. 

  1033.                 smallClassId : smallClassId,
    1034. 

  1034.                 questionName : questionName
    1035. 

  1035.             },
    1036. 

  1036.             url: "${path}/admin/complaintQuestion/list_complaintQuestion",
    1037. 

  1037.             async: false,
    1038. 

  1038.             success: function(data){
    1039. 

  1039.                 if (data.returnCode == 200) {
    1040. 

  1040.                     for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
    1041. 

  1041.                         var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
    1042. 

  1042.                         html += '<li class="ask">'+ complaintQuestion.questionName +'' +
    1043. 

  1043.                                 '</li>' +
    1044. 

  1044.                                 '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span><input class="quesId" value="'+ complaintQuestion.questionId +'"></li>';
    1045. 

  1045.                     }
    1046. 

  1046.                 }else{
    1047. 

  1047.                     html = '';
    1048. 

  1048.                 }
    1049. 

  1049.                 $("#question").html(html);
    1050. 

  1050.             },
    1051. 

  1051.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1052. 

  1052.             }
    1053. 

  1053.         });
    1054. 

  1054.         $(".dalog-ask").show();
    1055. 

  1055.     }
    1056. 

  1056. 

  1057.     /**
    1058. 

  1058.      * 发送短信
    1059. 

  1059.      * @param type 类型: "problem" 问题处理;  mailAddress:邮寄地址;
    1060. 

  1060.      * @param node   返回结果显示节点
    1061. 

  1061.      */
    1062. 

  1062.     function sendPhone(type,node){
    1063. 

  1063.         var index = layer.load(1, {
    1064. 

  1064.             shade: [0.5,'#fff'] //0.1透明度的白色背景
    1065. 

  1065.         });
    1066. 

  1066.         var desc = "";
    1067. 

  1067.         var phone = "";
    1068. 

  1068.         var questionId = "";
    1069. 

  1069.         var describeTitle = "";
    1070. 

  1070.         if(type == "p"){
    1071. 

  1071.             phone = $("#p-phone").val();
    1072. 

  1072.             questionId = $("#questionId").val();
    1073. 

  1073.             describeTitle = $("#describeTitle").val();
    1074. 

  1074.             desc = UE.getEditor('describeContentText').getContent();
    1075. 

  1075.         }else if(type == "m"){
    1076. 

  1076.             phone = $("#m-phone").val();
    1077. 

  1077.         }else{
    1078. 

  1078.             layer.close(index);
    1079. 

  1079.             layer.msg("发送报错", {icon: 5, time: 3000});
    1080. 

  1080.             return false;
    1081. 

  1081.         }
    1082. 

  1082.         $.ajax({
    1083. 

  1083.             type: "POST",
    1084. 

  1084.             data: {
    1085. 

  1085.                 type : type,
    1086. 

  1086.                 phone : phone,
    1087. 

  1087.                 questionId : questionId,
    1088. 

  1088.                 questionName : describeTitle,
    1089. 

  1089.                 questionProfile : desc       //回复内容
    1090. 

  1090.             },
    1091. 

  1091.             url: "${path}/admin/customer/send_phone_sms",
    1092. 

  1092.             async: true,
    1093. 

  1093.             success: function(data){
    1094. 

  1094.                 if (data.returnCode == 200) {
    1095. 

  1095.                     if(type == "p"){
    1096. 

  1096.                         $("#p-msg").html(data.resultMsg);
    1097. 

  1097.                     }else  if(type == "m"){
    1098. 

  1098.                         $("#m-msg").html(data.resultMsg);
    1099. 

  1099.                     }
    1100. 

  1100.                 }else{
    1101. 

  1101. 

  1102.                 }
    1103. 

  1103.                 layer.close(index);
    1104. 

  1104.             },
    1105. 

  1105.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1106. 

  1106.                 layer.close(index);
    1107. 

  1107.             }
    1108. 

  1108.         });
    1109. 

  1109.     }
    1110. 

  1110. 

  1111.     /***
    1112. 

  1112.      * 打开搜索订单框
    1113. 

  1113.      */
    1114. 

  1114.     function selectOrder(){
    1115. 

  1115.         layer_show("搜索订单","${path}/admin/customer/select_order","1000","500");
    1116. 

  1116.     }
    1117. 

  1117. 

  1118.     /**
    1119. 

  1119.      * 显示选择的订单
    1120. 

  1120.      */
    1121. 

  1121.     function setSelectOrder(orderId){
    1122. 

  1122.         var html = '';
    1123. 

  1123.         var address = ''; //地址
    1124. 

  1124.         var orderItemList = {};
    1125. 

  1125.         var companyId = ''; //销售公司
    1126. 

  1126.         var storeId = '';  //店铺
    1127. 

  1127.         $.ajax({
    1128. 

  1128.             type: "POST",
    1129. 

  1129.             data: {
    1130. 

  1130.                 salesId : orderId
    1131. 

  1131.             },
    1132. 

  1132.             url: "${path}/admin/customer/select_salesOrder",
    1133. 

  1133.             async: false,
    1134. 

  1134.             success: function(data){
    1135. 

  1135.                 if (data.returnCode == 200) {
    1136. 

  1136.                     for(var i=0;i<data.returnMsg.salesOrderList.length;i++){
    1137. 

  1137.                         var salesOrder = data.returnMsg.salesOrderList[i];
    1138. 

  1138. 

  1139.                         companyId = salesOrder.salesCompanyId;
    1140. 

  1140.                         storeId = salesOrder.salesStoreId;
    1141. 

  1141. 

  1142.                         var productsHtml = '';
    1143. 

  1143.                         var salesOrderItem = salesOrder.salesOrderItemList;
    1144. 

  1144.                         orderItemList = salesOrder.salesOrderItemList;
    1145. 

  1145.                         for(var j=0;j<salesOrderItem.length;j++){
    1146. 

  1146.                             var item = salesOrderItem[j].itemProductName + "*" + salesOrderItem[j].itemNum;
    1147. 

  1147.                             if(j==0){
    1148. 

  1148.                                 productsHtml += item
    1149. 

  1149.                             }else{
    1150. 

  1150.                                 productsHtml += '<br>'+ item
    1151. 

  1151.                             }
    1152. 

  1152.                         }
    1153. 

  1153.                         var time = formatDate(new Date(salesOrder.salesCreateTime),"yyyy-MM-dd");
    1154. 

  1154.                         html += '' +
    1155. 

  1155.                                 ' <td>'+ convertUndefinedToEmpty(salesOrder.companyName) +'-'+ convertUndefinedToEmpty(salesOrder.storeName) +'</td>' +
    1156. 

  1156.                                 ' <td>'+ salesOrder.salesId +'</td>' +
    1157. 

  1157.                                 ' <td>'+ salesOrder.salesAddressName +'</td>' +
    1158. 

  1158.                                 ' <td>'+ salesOrder.salesAddressTel +'</td>' +
    1159. 

  1159.                                 ' <td>'+ salesOrder.salesAmount +'</td>' +
    1160. 

  1160.                                 ' <td>'+ productsHtml +'</td>' +
    1161. 

  1161.                                 ' <td>'+ time +'</td>' +
    1162. 

  1162.                                 '';
    1163. 

  1163.                        //address = '<td colspan="1">收货地址</td><td colspan="6" class="td-manage text-c" >'+ salesOrder.salesAddressInfo +'&nbsp;&nbsp;&nbsp;&nbsp;<a style="color: #0a6999;text-decoration: underline;" href="javascript:void(0);" title="编辑" onclick="updateAdress()">修改地址</a></td>' ;
    1164. 

  1164.                         address = salesOrder.salesAddressInfo;
    1165. 

  1165. 

  1166.                         $("#sendName").val(salesOrder.salesAddressName); //订单名称
    1167. 

  1167.                         $("#sendTel").val(salesOrder.salesAddressTel);  //订单电话号码
    1168. 

  1168.                     }
    1169. 

  1169.                    // $("#showOrderAddress").html(address);
    1170. 

  1170.                 }else{
    1171. 

  1171.                     html = '';
    1172. 

  1172.                 }
    1173. 

  1173.                 $("#showOrder").html(html);  //显示订单
    1174. 

  1174.             },
    1175. 

  1175.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1176. 

  1176.             }
    1177. 

  1177.         });
    1178. 

  1178.         $("#addressInfo").val(address);
    1179. 

  1179.         setAdress();  //显示地址
    1180. 

  1180.         setProduce(orderItemList); //显示产品
    1181. 

  1181. 

  1182.         $("#companyId").val(companyId);
    1183. 

  1183.         $("#storeId").val(storeId);
    1184. 

  1184.         $("#orderId").val(orderId);
    1185. 

  1185.     }
    1186. 

  1186. 

  1187.     /**
    1188. 

  1188.      * 设置地址
    1189. 

  1189.      */
    1190. 

  1190.     function setAdress(){
    1191. 

  1191.         var addres = $("#addressInfo").val();
    1192. 

  1192. 

  1193.         $("#addrssMsg").html("");
    1194. 

  1194.         if(addres == null){
    1195. 

  1195.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1196. 

  1196.             return;
    1197. 

  1197.         }
    1198. 

  1198.         var addresList = addres.split("-");
    1199. 

  1199.         if(addresList[0] == null || addresList[1]==null || addresList[2]==null || addresList[3]==null){
    1200. 

  1200.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1201. 

  1201.             return;
    1202. 

  1202.         }
    1203. 

  1203.         var proId = setPro(getAddress(addresList[0],0),1);
    1204. 

  1204.         var cityId = setCity(getAddress(addresList[1],1),proId,1);
    1205. 

  1205.         setDistrict(getAddress(addresList[2],2),cityId,1);
    1206. 

  1206.         var sendAddress = addresList[3];
    1207. 

  1207.         if(addresList.length > 4){
    1208. 

  1208.             sendAddress += addresList[4];
    1209. 

  1209.         }
    1210. 

  1210.         $("#sendAddress").val(sendAddress);
    1211. 

  1211.     }
    1212. 

  1212. 

  1213.     /***
    1214. 

  1214.      * 删除 “省”，“市”，“区”关键字
    1215. 

  1215.      * type : 0:省   2：市   3：区
    1216. 

  1216.      */
    1217. 

  1217.     function getAddress(addrss,type) {
    1218. 

  1218.         var abbreviation = "";
    1219. 

  1219.         if(addrss == ""){
    1220. 

  1220.             abbreviation = "";
    1221. 

  1221.         }else{
    1222. 

  1222.             switch(type)
    1223. 

  1223.             {
    1224. 

  1224.                 case 0:
    1225. 

  1225.                     var proReg = new RegExp("省","g");
    1226. 

  1226.                     abbreviation = addrss.replace(proReg,"");
    1227. 

  1227.                     break;
    1228. 

  1228.                 case 1:
    1229. 

  1229.                     var cityReg = new RegExp("市","g");
    1230. 

  1230.                     abbreviation = addrss.replace(cityReg,"");
    1231. 

  1231.                     break;
    1232. 

  1232.                 case 2:
    1233. 

  1233.                     var districtReg = new RegExp("市","g");
    1234. 

  1234.                     abbreviation = addrss.replace(districtReg,"");
    1235. 

  1235.                     break;
    1236. 

  1236.                 default:
    1237. 

  1237.                     break;
    1238. 

  1238.             }
    1239. 

  1239.         }
    1240. 

  1240.         return abbreviation
    1241. 

  1241.     }
    1242. 

  1242. 

  1243.     /**
    1244. 

  1244.      * 设置省
    1245. 

  1245.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1246. 

  1246.      */
    1247. 

  1247.     function setPro(provinceName,type) {
    1248. 

  1248.         var proId = '';
    1249. 

  1249.         var province = listProvince();
    1250. 

  1250.         var selectPro = {};
    1251. 

  1251.         if(type == 1){
    1252. 

  1252.             selectPro = listProvince("",provinceName);
    1253. 

  1253.         }else if(type == 2){
    1254. 

  1254.             selectPro = null;
    1255. 

  1255.         }
    1256. 

  1256.         if(province!=null){
    1257. 

  1257.             var provinceHtml = ''
    1258. 

  1258.             for(var i=0;i<province.length;i++){
    1259. 

  1259.                 if(selectPro!= null && province[i].provinceId == selectPro[0].provinceId){
    1260. 

  1260.                     proId = selectPro[0].provinceId;
    1261. 

  1261.                     provinceHtml += '<option value="'+ province[i].provinceId +'" selected>'+ province[i].province +'</option>';
    1262. 

  1262.                 }else{
    1263. 

  1263.                     provinceHtml += '<option value="'+ province[i].provinceId +'">'+ province[i].province +'</option>';
    1264. 

  1264.                 }
    1265. 

  1265.             }
    1266. 

  1266.             $("#province").html(provinceHtml);
    1267. 

  1267.         }
    1268. 

  1268.         return proId;
    1269. 

  1269.     }
    1270. 

  1270. 

  1271.     /**
    1272. 

  1272.      * 设置市
    1273. 

  1273.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1274. 

  1274.      */
    1275. 

  1275.     function setCity(cityName,proId,type) {
    1276. 

  1276.         var cityId = '';
    1277. 

  1277.         var city = listCity(proId,"");
    1278. 

  1278.         var selectCity = {};
    1279. 

  1279.         if(type == 1){
    1280. 

  1280.             selectCity = listCity(proId,cityName);
    1281. 

  1281.         }else if(type == 2){
    1282. 

  1282.             selectCity = null;
    1283. 

  1283.             cityId = city[0].cityId;
    1284. 

  1284.         }
    1285. 

  1285. 

  1286.         if(city!=null){
    1287. 

  1287.             var cityHtml = ''
    1288. 

  1288.             for(var i=0;i<city.length;i++){
    1289. 

  1289.                 if(selectCity != null && city[i].cityId == selectCity[0].cityId){
    1290. 

  1290.                     cityId = city[i].cityId;
    1291. 

  1291.                     cityHtml += '<option value="'+ city[i].cityId +'" selected>'+ city[i].city +'</option>';
    1292. 

  1292.                 }else{
    1293. 

  1293.                     cityHtml += '<option value="'+ city[i].cityId +'">'+ city[i].city +'</option>';
    1294. 

  1294.                 }
    1295. 

  1295.             }
    1296. 

  1296.             $("#city").html(cityHtml);
    1297. 

  1297.         }
    1298. 

  1298.         return cityId;
    1299. 

  1299.     }
    1300. 

  1300. 

  1301.     /**
    1302. 

  1302.      * 设置区
    1303. 

  1303.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1304. 

  1304.      */
    1305. 

  1305.     function setDistrict(districtName,cityId,type) {
    1306. 

  1306.         var district = listDistrict(cityId,"");
    1307. 

  1307.         var selectDistrict = {};
    1308. 

  1308.         if(type == 1){
    1309. 

  1309.             selectDistrict = listDistrict(cityId,districtName);
    1310. 

  1310.         }else if(type == 2){
    1311. 

  1311.             selectDistrict = null;
    1312. 

  1312.         }
    1313. 

  1313.         if(district!=null){
    1314. 

  1314.             var districtHtml = ''
    1315. 

  1315.             for(var i=0;i<district.length;i++){
    1316. 

  1316.                 if(selectDistrict != null && district[i].districtId == selectDistrict[0].districtId){
    1317. 

  1317.                     districtHtml += '<option value="'+ district[i].districtId +'" selected>'+ district[i].district +'</option>';
    1318. 

  1318.                 }else{
    1319. 

  1319.                     districtHtml += '<option value="'+ district[i].districtId +'">'+ district[i].district +'</option>';
    1320. 

  1320.                 }
    1321. 

  1321.             }
    1322. 

  1322.             $("#district").html(districtHtml);
    1323. 

  1323.         }
    1324. 

  1324.     }
    1325. 

  1325. 

  1326.     /* TDS收集设置区 */
    1327. 

  1327.     var TDSCity = '';
    1328. 

  1328.     function linkageSetDistrict(){
    1329. 

  1329.         var arrcity_3word = $("#arrcity_3word").val();
    1330. 

  1330.         var cityName = '北京';
    1331. 

  1331.         for(var i = 0;i<citys.length;i++){
    1332. 

  1332.             for(var j=0;j<citys[i].length;j++){
    1333. 

  1333.                 if(j == 0 && arrcity_3word == citys[i][j]){
    1334. 

  1334.                     cityName = citys[i][1];
    1335. 

  1335.                 }
    1336. 

  1336.             }
    1337. 

  1337.         }
    1338. 

  1338.         TDSCity = cityName;
    1339. 

  1339.         var selectCity = listCity(null,cityName);
    1340. 

  1340.         var cityId = selectCity[0].cityId;
    1341. 

  1341.         var selectDistrict = listDistrict(cityId,"");
    1342. 

  1342.         var html = '';
    1343. 

  1343.         for(var i=0;i<selectDistrict.length;i++){
    1344. 

  1344.             html += '<option value="'+ selectDistrict[i].districtId +'">'+ selectDistrict[i].district +'</option>';
    1345. 

  1345.         }
    1346. 

  1346.         $("#TDSArea").html(html);
    1347. 

  1347.         $("#TDSArea").find("option").eq(0).prop("selected",true);
    1348. 

  1348.     }
    1349. 

  1349. 

  1350.     /**
    1351. 

  1351.      * 展示产品
    1352. 

  1352.      * @param orderItemList
    1353. 

  1353.      */
    1354. 

  1354.     function setProduce(orderItemList) {
    1355. 

  1355.         var productList = getProduct() ; //所有产品
    1356. 

  1356.         var html = "";
    1357. 

  1357.         var productTypeNo = 0;
    1358. 

  1358. 

  1359.         for(var i=0;i<productList.length;i++) {
    1360. 

  1360.             var product = productList[i];
    1361. 

  1361.             var produceFittings = getProduceFittings(product.productId);  //获取该产品的所有配件
    1362. 

  1362.             var colorList = product.colorList;  //该产品的所有颜色
    1363. 

  1363. 

  1364.             var productType = product.productType;
    1365. 

  1365. 

  1366.             var colorHtml = '';
    1367. 

  1367.             if(colorList != null && colorList.length >0 ){
    1368. 

  1368.                 colorHtml += '<table style="height: 100%;">';
    1369. 

  1369.                 for(var j=0;j<colorList.length;j++){
    1370. 

  1370.                     var number = "";
    1371. 

  1371.                     var color = colorList[j];
    1372. 

  1372.                     for(var k=0;k<orderItemList.length;k++){
    1373. 

  1373.                         var item = orderItemList[k];
    1374. 

  1374.                         if(item.itemColorId == color.colorId){
    1375. 

  1375.                             number = item.itemNum;
    1376. 

  1376.                         }
    1377. 

  1377.                     }
    1378. 

  1378.                     var fristInputStyle = "border-top: 1px solid #ddd;";
    1379. 

  1379.                     if(color.colorProductId == product.productId) {
    1380. 

  1380.                         colorHtml += '<tr >' +
    1381. 

  1381.                                 '         <td width="85" style="border-left: none;text-align: center;'+ fristInputStyle +'">' + color.colorName + '</td>' +
    1382. 

  1382.                                 '         <td width="15" style="'+ fristInputStyle +'">' +
    1383. 

  1383.                                 '             <input type="hidden" class="input-produce-id" value="' + color.colorProductId + '">' +
    1384. 

  1384.                                 '             <input type="hidden" class="input-color-id" value="' + color.colorId + '">' +
    1385. 

  1385.                                 '             <input type="text" class="input-text input-color-number" style="width: 100%;" value="'+ number +'" placeholder="产品数量" id="" name="">' +
    1386. 

  1386.                                 '         </td>' +
    1387. 

  1387.                                 '     </tr>';
    1388. 

  1388.                         fristInputStyle = "";
    1389. 

  1389.                     }
    1390. 

  1390. 

  1391.                 }
    1392. 

  1392.                 colorHtml += '</table>';
    1393. 

  1393.             }else{
    1394. 

  1394.                 colorHtml += '<span>暂无该产品的颜色！<span>';
    1395. 

  1395.             }
    1396. 

  1396. 

  1397.             var produceFittingsHtml = '';
    1398. 

  1398.             if(produceFittings != null && produceFittings.length > 0){
    1399. 

  1399.                 produceFittingsHtml += '<table style="height: 100%;">';
    1400. 

  1400.                 for(var m=0;m<produceFittings.length;m++){
    1401. 

  1401.                     var produceFit = produceFittings[m];
    1402. 

  1402.                     if(produceFit.productId == product.productId) {
    1403. 

  1403.                         var fristInputStyle = "border-top: 1px solid #ddd;";
    1404. 

  1404.                         produceFittingsHtml += '<tr >' +
    1405. 

  1405.                                 '         <td width="85" style="border-left: none;text-align: center; '+ fristInputStyle +'">' + produceFit.fittingsName +'</td>' +
    1406. 

  1406.                                 '         <td width="15" style="'+ fristInputStyle +'">' +
    1407. 

  1407.                                 '             <input type="hidden" class="input-produce-id" value="' + produceFit.productId + '">' +
    1408. 

  1408.                                 '             <input type="hidden" class="input-fittings-id" value="' + produceFit.fittingsId +'">' +
    1409. 

  1409.                                 '             <input type="text" class="input-text input-fittings-number" style="width: 100%;" value="'+ number +'" placeholder="产品数量" id="" name="">' +
    1410. 

  1410.                                 '         </td>' +
    1411. 

  1411.                                 '     </tr>';
    1412. 

  1412.                         fristInputStyle = "";
    1413. 

  1413.                     }
    1414. 

  1414.                 }
    1415. 

  1415.                 produceFittingsHtml += '</table>';
    1416. 

  1416.             }else{
    1417. 

  1417.                 produceFittingsHtml += '<span>暂无产品配件！<span>';
    1418. 

  1418.             }
    1419. 

  1419. 

  1420.             var produceHtml = '<input type="hidden" value="'+ product.productId +'">' +
    1421. 

  1421.                     '<span>'+  product.productName +'</span>';
    1422. 

  1422. 

  1423.             html += ' <tr >' +
    1424. 

  1424.                     '    <td width="80">'+ produceHtml +'</td>' +
    1425. 

  1425.                     '    <td style="padding: 0px;text-align: center;">' +
    1426. 

  1426.                     colorHtml +
    1427. 

  1427.                     '   </td>' +
    1428. 

  1428.                     '    <td style="padding: 0px;text-align: center;">' +
    1429. 

  1429.                     produceFittingsHtml +
    1430. 

  1430.                     '    </td>' +
    1431. 

  1431.                     '</tr>';
    1432. 

  1432.         }
    1433. 

  1433. 

  1434.         $("#addProduct").html(html);
    1435. 

  1435. 

  1436. //        initCheck(); //因为需要展示产品，所以再次初始化多选框
    1437. 

  1437. 

  1438.         setBackProduct(html);  //设置寄回产品
    1439. 

  1439. 

  1440.         monitorProduct();   //监听产品变化
    1441. 

  1441.     }
    1442. 

  1442. 

  1443.     /*获取产品*/
    1444. 

  1444.     function getProduct(){
    1445. 

  1445.         var productList;
    1446. 

  1446.         $.ajax({
    1447. 

  1447.             type: "POST",
    1448. 

  1448.             data: {
    1449. 

  1449.             },
    1450. 

  1450.             url: "${path}/admin/customer/select_produce",
    1451. 

  1451.             async: false,
    1452. 

  1452.             success: function(data){
    1453. 

  1453.                 if (data.returnCode == 200) {
    1454. 

  1454.                     productList = data.returnMsg.productList;
    1455. 

  1455.                 }
    1456. 

  1456.             },
    1457. 

  1457.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1458. 

  1458.             }
    1459. 

  1459.         });
    1460. 

  1460.         return productList;
    1461. 

  1461.     }
    1462. 

  1462. 

  1463.     /*获取产品配件*/
    1464. 

  1464.     function getProduceFittings(productId){
    1465. 

  1465.         var produceFittings;
    1466. 

  1466.         $.ajax({
    1467. 

  1467.             type: "get",
    1468. 

  1468.             data: {
    1469. 

  1469.                 productId : productId
    1470. 

  1470.             },
    1471. 

  1471.             url: "${path}/admin/customer/select_produce_fittings",
    1472. 

  1472.             async: false,
    1473. 

  1473.             success: function(data){
    1474. 

  1474.                 if (data.returnCode == 200) {
    1475. 

  1475.                     produceFittings = data.returnMsg.produceFittingsList;
    1476. 

  1476.                 }
    1477. 

  1477.             },
    1478. 

  1478.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1479. 

  1479.             }
    1480. 

  1480.         });
    1481. 

  1481.         return produceFittings;
    1482. 

  1482.     }
    1483. 

  1483. 

  1484.     /*监听产品变化*/
    1485. 

  1485.     function monitorProduct(){
    1486. 

  1486.         /*产品数量*/
    1487. 

  1487.         $("#addProduct").find(".input-color-number").blur(function (){
    1488. 

  1488.             setBackProduct();
    1489. 

  1489.         })
    1490. 

  1490.         /*产品配件*/
    1491. 

  1491.         $("#addProduct").find(".input-fittings-number").blur(function (){
    1492. 

  1492.             setBackProduct();
    1493. 

  1493.         })
    1494. 

  1494.     }
    1495. 

  1495. 

  1496.     /*设置寄回产品*/
    1497. 

  1497.     function setBackProduct(html) {
    1498. 

  1498.         if(html != null && html != "" && typeof(html) != "undefined"){
    1499. 

  1499.             $("#back-product").html(html);
    1500. 

  1500.         }else{
    1501. 

  1501. 

  1502.         }
    1503. 

  1503.     }
    1504. 

  1504. </script>
    1505. 

  1505. <script>
    1506. 

  1506.     $(function(){
    1507. 

  1507.         $("#form-customer-add").Validform({
    1508. 

  1508.             tiptype: function (msg, o, cssctl) {
    1509. 

  1509.                 if (o.type == 3) {//失败
    1510. 

  1510.                     layer.msg(msg, {icon: 5, time: 3000});
    1511. 

  1511.                     $(window).scrollTop(o.obj.offset().top - 40);
    1512. 

  1512.                 }
    1513. 

  1513.             },
    1514. 

  1514.             datatype: {//自定义验证类型
    1515. 

  1515. 

  1516.             },
    1517. 

  1517.             ignoreHidden: true,
    1518. 

  1518.             tipSweep: true, //若为true，则只在表单提交时验证
    1519. 

  1519.             ajaxPost: true, //异步提交
    1520. 

  1520.             beforeCheck: function (curform) {  //验证通过之前执行的函数
    1521. 

  1521. 

  1522.             },
    1523. 

  1523.             beforeSubmit: function (curform) {  //验证通过之后执行的函数
    1524. 

  1524.                 addCustomerReady();
    1525. 

  1525.             },
    1526. 

  1526.             callback: function (data) {//异步回调函数
    1527. 

  1527.                 if (data) {
    1528. 

  1528.                     var index = layer.alert(data.resultMsg, function () {
    1529. 

  1529.                         if (data.resultCode == 200) {
    1530. 

  1530.                             location.href = "${path}/admin/customer/select_customer_list";
    1531. 

  1531.                         } else {
    1532. 

  1532.                             layer.close(index);
    1533. 

  1533.                         }
    1534. 

  1534.                         return ;
    1535. 

  1535.                     });
    1536. 

  1536.                 }
    1537. 

  1537.             }
    1538. 

  1538.         });
    1539. 

  1539.     })
    1540. 

  1540. 

  1541.     /* 添加客诉的准备 */
    1542. 

  1542.     function addCustomerReady(){
    1543. 

  1543. 

  1544.         /*----TDS收集模块--start-----*/
    1545. 

  1545.         var valicity = $(".ac_result_tip").html();
    1546. 

  1546.         if(valicity == null || valicity == "" || typeof(valicity)=="undefined"){
    1547. 

  1547.             $("#TDSArea").html("");
    1548. 

  1548.         }else if(valicity.indexOf("对不起，找不到") > 0 ){
    1549. 

  1549.             $("#TDSArea").html("");
    1550. 

  1550.             $("#customerArea").val("");
    1551. 

  1551.         }else{
    1552. 

  1552.             var TDSArea = $("#TDSArea").find("option:selected").text();
    1553. 

  1553.             if(TDSArea != null && TDSArea != ""){
    1554. 

  1554.                 var area = TDSCity + "-" + TDSArea
    1555. 

  1555.                 $("#customerArea").val(area);
    1556. 

  1556.             }
    1557. 

  1557.         }
    1558. 

  1558.         /*----TDS收集模块--end-----*/
    1559. 

  1559. 

  1560.         /* 地址拼接  */
    1561. 

  1561.         var province = $("#province").find("option:selected").text();
    1562. 

  1562.         var city = $("#city").find("option:selected").text();
    1563. 

  1563.         var district = $("#district").find("option:selected").text();
    1564. 

  1564.         var relationSendMergeAddress = province + "-" + city + "-" + district;
    1565. 

  1565.         $("#relationSendMergeAddress").val(relationSendMergeAddress);
    1566. 

  1566.         /* 地址拼接  */
    1567. 

  1567. 

  1568.         /*----问题描述- start --*/
    1569. 

  1569.         var describeContentText = UE.getEditor('describeContentText').getContent();
    1570. 

  1570.         $("#describeContent").val(describeContentText);
    1571. 

  1571.         /*----问题描述--end-----*/
    1572. 

  1572. 

  1573.         /*----处理描述- start --*/
    1574. 

  1574.         var describeHandleDescText = UE.getEditor('describeHandleDescText').getContent();
    1575. 

  1575.         $("#describeHandleDesc").val(describeHandleDescText);
    1576. 

  1576.         /*----处理描述--end-----*/
    1577. 

  1577. 

  1578.         /* --- 类型：售后   处理结果：维修/换新/补发/退货/无理由退货 -- 处理产品 start---- */
    1579. 

  1579.         var sendProdcues = new Array();  //寄出产品表
    1580. 

  1580.         var sendFittings = new Array();
    1581. 

  1581.         var closedProdcues = new Array();
    1582. 

  1582.         var closedFittings = new Array();
    1583. 

  1583.         $("#addProduct").find(".input-color-number").each(function(){
    1584. 

  1584.             var number = $(this).val();
    1585. 

  1585.             if(number != null && number != ""){
    1586. 

  1586.                 var product = new Object();
    1587. 

  1587.                 product.productId = $(this).parent().find(".input-produce-id").val();
    1588. 

  1588.                 product.colorId = $(this).parent().find(".input-color-id").val();
    1589. 

  1589.                 //换新、维修，退货，无理由退货，
    1590. 

  1590.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    1591. 

  1591.                     product.closedProdcueNumber = number;
    1592. 

  1592.                     closedProdcues.push(product);
    1593. 

  1593.                 }else if(allCustomerType == 5){
    1594. 

  1594.                     product.sendProdcueNumber = number;
    1595. 

  1595.                     sendProdcues.push(product);
    1596. 

  1596.                 }
    1597. 

  1597.             }
    1598. 

  1598.         })
    1599. 

  1599. 

  1600.         $("#addProduct").find(".input-fittings-number").each(function(){
    1601. 

  1601.             var number = $(this).val();
    1602. 

  1602.             if(number != null && number != ""){
    1603. 

  1603.                 var fittings = new Object();
    1604. 

  1604.                 fittings.productId = $(this).parent().find(".input-produce-id").val();
    1605. 

  1605.                 fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    1606. 

  1606.                 //换新、维修，退货，无理由退货，
    1607. 

  1607.                 if(allCustomerType == 3 || allCustomerType == 4 || allCustomerType == 6 || allCustomerType == 7){
    1608. 

  1608.                     fittings.closedFittingNumber = number;
    1609. 

  1609.                     closedFittings.push(fittings);
    1610. 

  1610.                 }else if(allCustomerType == 5){
    1611. 

  1611.                     fittings.sendFittingNumber = number;
    1612. 

  1612.                     sendFittings.push(fittings);
    1613. 

  1613.                 }
    1614. 

  1614.             }
    1615. 

  1615.         })
    1616. 

  1616. 

  1617.         $("#back-product").find(".input-color-number").each(function(){
    1618. 

  1618.             var number = $(this).val();
    1619. 

  1619.             if(number != null && number != ""){
    1620. 

  1620.                 //换新、维修，
    1621. 

  1621.                 if(allCustomerType == 3 || allCustomerType == 4){
    1622. 

  1622.                     var fittings = new Object();
    1623. 

  1623.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    1624. 

  1624.                     fittings.colorId = $(this).parent().find(".input-color-id").val();
    1625. 

  1625.                     fittings.sendProdcueNumber = number;
    1626. 

  1626.                     sendProdcues.push(fittings);
    1627. 

  1627.                 }
    1628. 

  1628.             }
    1629. 

  1629.         })
    1630. 

  1630. 

  1631.         $("#back-product").find(".input-fittings-number").each(function(){
    1632. 

  1632.             var number = $(this).val();
    1633. 

  1633.             if(number != null && number != ""){
    1634. 

  1634.                 //换新、维修
    1635. 

  1635.                 if(allCustomerType == 3 || allCustomerType == 4){
    1636. 

  1636.                     var fittings = new Object();
    1637. 

  1637.                     fittings.productId = $(this).parent().find(".input-produce-id").val();
    1638. 

  1638.                     fittings.fittingsId = $(this).parent().find(".input-fittings-id").val();
    1639. 

  1639.                     fittings.sendFittingNumber = number;
    1640. 

  1640.                     sendFittings.push(fittings);
    1641. 

  1641.                 }
    1642. 

  1642.             }
    1643. 

  1643.         })
    1644. 

  1644. 

  1645.         $("#sendProdcues").val(JSON.stringify(sendProdcues));
    1646. 

  1646.         $("#sendFittings").val(JSON.stringify(sendFittings));
    1647. 

  1647.         $("#closedProdcues").val(JSON.stringify(closedProdcues));
    1648. 

  1648.         $("#closedFittings").val(JSON.stringify(closedFittings));
    1649. 

  1649.     }
    1650. 

  1650. 

  1651.     /* 添加客诉 */
    1652. 

  1652. //    function save_submit(){
    1653. 

  1653. //        var customerSourceType = $("input[name='customerSourceType']:checked").val();
    1654. 

  1654. //        if(customerSourceType == 3){
    1655. 

  1655. //            var customerSource = $("#customerSource").val();
    1656. 

  1656. //            if(customerSource == null || customerSource ==""){
    1657. 

  1657. //                showErrorMsg($("#customerSource"),"请输入来源入口！");
    1658. 

  1658. //            }
    1659. 

  1659. //        }
    1660. 

  1660. //    }
    1661. 

  1661. 

  1662.     /*提示错误信息*/
    1663. 

  1663.     function showErrorMsg(node,msg){
    1664. 

  1664.         node.select();
    1665. 

  1665.         layer.msg(msg, {icon: 2, time: 2000});
    1666. 

  1666.     }
    1667. 

  1667. </script>
    1668. 

  1668. 

  1669. <!--/请在上方写此页面业务相关的脚本-->
    1670. 

  1670. </body>
    1671. 

  1671. </html>
    1672.