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@@ -87,13 +87,19 @@
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</div>
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</div>
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1">回复内容:</label>
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+ <label class="form-label col-1 col-sm-1">问题描述:</label>
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<div class="formControls col-5 col-sm-5">
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<label id="questionProfile"></label>
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</div>
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</div>
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1">用户信息:</label>
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+ <label class="form-label col-1 col-sm-1">问题回复:</label>
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+ <div class="formControls col-5 col-sm-5">
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+ <label id="describeContent"></label>
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+ </div>
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+ </div>
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+ <div class="row cl">
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+ <label class="form-label col-1 col-sm-1">用户信息:</label>
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<div class="formControls col-5 col-sm-5" style="margin-top: 2px;">
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<label id="customerName"></label>
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<label id="customerTel"></label>
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@@ -125,7 +131,7 @@
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</div>
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</div>
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<div class="row cl">
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- <label class="form-label col-1 col-sm-1">订单信息</label>
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+ <label class="form-label col-1 col-sm-1">订单信息:</label>
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<div class="formControls col-7 col-sm-7 text-c">
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<table class="table table-border table-bg table-bordered">
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<tr>
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@@ -180,7 +186,7 @@
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</div>
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</div>
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- <div class="row cl">
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+ <div class="row cl" style="display: none">
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<label class="form-label col-1 col-sm-1">客服备注:</label>
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<div class="formControls col-7 col-sm-7" id="describeHandleDesc" style="border: 1px solid #ddd;">
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</div>
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@@ -291,6 +297,7 @@
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$('#typeName').html(customer.typeName);
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$('#describeTitle').html(customer.describeTitle);
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$('#questionProfile').html(customer.describeHandleDesc);
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+ $('#describeContent').html(customer.describeContent);
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$('#customerName').html(customer.customerName);
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$('#customerTel').html(customer.customerTel);
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var txtcustomerIsSolve = '';
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@@ -371,18 +378,18 @@
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case 3:visitTime = '14:00-18:00';break;
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}
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var visitText = "";
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- if(customer.visitStatus == 1){
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- visitText = '(<span class="txt-red">'+convertUndefinedToEmpty(customer.visitName)+'</span>) '+
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+ if(customer.visitStatus == 1 || customer.visitStatus == 2){
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+ visitText += '(<span class="txt-red">'+convertUndefinedToEmpty(customer.visitDesignatedAdminName)+'</span>) '+
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'需要在 <span class="txt-red">'+convertUndefinedToEmpty(customer.visitDate)+
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' '+convertUndefinedToEmpty(visitTime)+'</span>对 <span class="txt-red">'+
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convertUndefinedToEmpty(customer.visitName)+' '+
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- convertUndefinedToEmpty(customer.visitTel)+'</span> 进行回访';
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+ convertUndefinedToEmpty(customer.visitTel)+'</span> 进行回访<br>';
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- }
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+ }
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if(customer.visitStatus == 2){
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- visitText = '(<span class="txt-red">'+convertUndefinedToEmpty(customer.adminName)+'</span>) '+
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- '在 <span class="txt-red">'+convertUndefinedToEmpty(customer.visitDate)+
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- ' '+convertUndefinedToEmpty(visitTime)+'</span>对 <span class="txt-red">'+
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+ visitText += '(<span class="txt-red">'+convertUndefinedToEmpty(customer.visitDesignatedAdminName)+'</span>) '+
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+ '在 <span class="txt-red">'+convertUndefinedToEmpty(customer.visitCompleteDate)+
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+ ' </span>对 <span class="txt-red">'+
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convertUndefinedToEmpty(customer.visitCompleteName)+' '+
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convertUndefinedToEmpty(customer.visitCompleteTel)+'</span> 完成回访';
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}
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