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cm
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customer
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add_customer.ftl

add_customer.ftl 63 KB
文件歷史 原始文件

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  1. <!DOCTYPE HTML>
    2. 

  2. <html>
    3. 

  3. <head>
    4. 

  4.     <meta charset="utf-8">
    5. 

  5.     <meta name="renderer" content="webkit|ie-comp|ie-stand">
    6. 

  6.     <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
    7. 

  7.     <meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no" />
    8. 

  8.     <meta http-equiv="Cache-Control" content="no-siteapp" />
    9. 

  9. <#include "/base/add_base.ftl">
    10. 

  10.     <link href="${path}/common/lib/jquery.ui/jquery-ui.css" rel="stylesheet" type="text/css"/>
    11. 

  11.     <link href="${path}/common/lib/webuploader/0.1.5/webuploader.css" rel="stylesheet" type="text/css"/>
    12. 

  12.     <link href="${path}/common/lib/icheck/icheck.css" rel="stylesheet" type="text/css"/>
    13. 

  13.     <style>
    14. 

  14.         .tit{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    15. 

  15.         .tit:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    16. 

  16.         .tit-2{position: relative;text-align: left;font-size: 16px;padding-left: 10px;}
    17. 

  17.         .tit-2:after{content: '';position: absolute;left: 0;top: 20%;height: 60%;width: 3px;background-color: #32a3d8;}
    18. 

  18.         #province select{margin-right:10px; width:100px;height: 31px;-webkit-appearance:none !important;appearance:none;background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;padding-left:3px;padding-right: 25px;}
    19. 

  19. 

  20.         #suggest, #suggest2 {width:200px}
    21. 

  21.         .gray {color:gray}
    22. 

  22.         .ac_results {background:#fff;border:1px solid #7f9db9;position: absolute;z-index: 10000;display: none}
    23. 

  23.         .ac_results li a {white-space: nowrap;text-decoration:none;display:block;color:#05a;padding:1px 3px}
    24. 

  24.         .ac_results li {border:1px solid #fff}
    25. 

  25.         .ac_over, .ac_results li a:hover {background:#c8e3fc}
    26. 

  26.         .ac_results li a span {float:right}
    27. 

  27.         .ac_result_tip {border-bottom:1px dashed #666;padding:3px}
    28. 

  28. 

  29.         .select-box{background: url(${path}/common/images/cm/select-1.png) right center no-repeat;background-size: auto 100%;}
    30. 

  30.         .select-box select{-webkit-appearance:none !important;background-color: transparent; appearance:none;padding-right: 25px;}
    31. 

  31.         .dalog-ask{position: absolute;left:60%;top:0;-webkit-transform: translateY(-30%);transform: translateY(-30%);display: none;background-color: #fff;z-index: 10;}
    32. 

  32.         .tag{ width:300px; min-height:300px; border:1px solid #32a3d8; position:relative;background-color: #fff;line-height: 1.5;padding: 10px 12px;}
    33. 

  33.         .tag em{display:block; border-width:15px; position:absolute; top:30%; left:-30px;border-style:solid dashed dashed; border-color:transparent  #32a3d8 transparent transparent;font-size:0; line-height:0;}
    34. 

  34.         .dalog-ask .ask{color: #000;margin: 10px 0 5px 0;}
    35. 

  35.         .dalog-ask .answer{color: #666;margin-bottom: 10px;}
    36. 

  36.         .dalog-ask .answer:hover{color: #32a3d8;cursor: pointer;}
    37. 

  37.         .time-line-list{list-style: none;width: 100%;margin-left: -20px;}
    38. 

  38.         .time-line-list>li{position: relative;float: left; text-align: center;width: 100px;overflow: hidden;white-space: nowrap;word-break: break-all;padding: 2px 0;}
    39. 

  39.         .time-line-list .number{display: inline-block; padding: 2px; background: #32a3d8;border: 2px solid #fff;box-shadow:0 0 0 1px #32a3d8;width: 20px;height: 20px;color: #fff;line-height: 20px;border-radius: 50%;}
    40. 

  40.         .time-line-list>li:before{content:'';position: absolute;height: 1px;width: 30%;right:0;top: 15px; background-color: #32a3d8;}
    41. 

  41.         .time-line-list>li:after{content: '';position: absolute;height: 1px;width: 30%;left: 0;top: 15px;background:#32a3d8;}
    42. 

  42.         .time-line-list>li:first-child:after,.time-line-list>li:last-child:before{display: none;}
    43. 

  43.         .time-line-list .arrow{border-width:7px; position:absolute; left:25%; top:9px;border-style:solid dashed dashed; border-color:transparent  transparent  transparent #32a3d8;font-size:0; line-height:0;}
    44. 

  44.         .time-line-list>li:first-child .arrow{display: none;}
    45. 

  45.         .table-bg th{background-color: #e2f6ff;}
    46. 

  46.         .update-parts>span{margin-right: 10px;padding: 3px 4px;background-color: #effaff;border: 1px solid #32a3d8;}
    47. 

  47.         .my-search-input{padding-left: 30px;background: url(${path}/common/images/cm/search.png) 6px center no-repeat;background-size: auto 60%; }
    48. 

  48.         .input-produce{height: 25px;line-height: 25px}
    49. 

  49.         .color-div{height: 30px;}
    50. 

  50.     </style>
    51. 

  51.     <title>添加客诉 - 客诉管理 - RST</title>
    52. 

  52. </head>
    53. 

  53. <body>
    54. 

  54. <nav class="breadcrumb"><i class="Hui-iconfont">&#xe67f;</i> 首页
    55. 

  55.     <span class="c-gray en">&gt;</span> 客诉管理
    56. 

  56.     <span class="c-gray en">&gt;</span> 添加客诉
    57. 

  57.     <a class="btn radius r"
    58. 

  58.        style="line-height:1.6em;margin-top:3px;background: #32a3d8;color: #fff;border:1px solid #32a3d8;"
    59. 

  59.        href="javascript:location.replace(location.href);" title="刷新"><i class="Hui-iconfont">&#xe68f;</i></a>
    60. 

  60. </nav>
    61. 

  61. <article class="page-container" style="padding: 10px;">
    62. 

  62.     <div class="pd-20 cl">
    63. 

  63.         <form action="" method="post" class="form form-horizontal" id="form-customer-add">
    64. 

  64.             <div class="row cl">
    65. 

  65. 

  66.                 <label class="form-label col-3">
    67. 

  67.                     <div class="tit-2">客诉基本信息</div>
    68. 

  68.                 </label>
    69. 

  69.                 <div class="formControls col-9">
    70. 

  70.                 </div>
    71. 

  71.             </div>
    72. 

  72.             <div class="row cl">
    73. 

  73.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>跟进客服：</label>
    74. 

  74.                 <div class="formControls col-4 col-sm-4"> <span class="select-box">
    75. 

  75. 				<select name="adminId" id="adminId" class="select">
    76. 

  76. 

  77. 				</select>
    78. 

  78. 				</span>
    79. 

  79.                 </div>
    80. 

  80.             </div>
    81. 

  81.             <div class="row cl">
    82. 

  82.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>来源入口：</label>
    83. 

  83.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    84. 

  84.                     <div class="radio-box">
    85. 

  85.                         <input type="radio" id="tel-1" name="sex" datatype="*"  checked nullmsg="请选择来源入口！">
    86. 

  86.                         <label for="tel-1">400电话</label>
    87. 

  87.                     </div>
    88. 

  88.                     <div class="radio-box">
    89. 

  89.                         <input type="radio" id="tel-2" name="sex">
    90. 

  90.                         <label for="tel-2">微信公众号</label>
    91. 

  91.                     </div>
    92. 

  92.                     <div class="radio-box">
    93. 

  93.                         <input type="radio" id="tel-3" name="sex">
    94. 

  94.                         <label for="tel-3">其他</label>
    95. 

  95.                         <input type="text" style="width: 150px;margin-left: 10px;" class="input-text" value="" placeholder="" id="" name="">
    96. 

  96.                     </div>
    97. 

  97.                 </div>
    98. 

  98.             </div>
    99. 

  99.             <div class="row cl">
    100. 

  100.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>咨询类型：</label>
    101. 

  101.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    102. 

  102.                     <div class="radio-box">
    103. 

  103.                         <input type="radio" class="customerCounselType" id="customer-type-1" name="customerCounselType" value="1" checked >
    104. 

  104.                         <label for="customer-type-1">售前咨询</label>
    105. 

  105.                     </div>
    106. 

  106.                     <div class="radio-box">
    107. 

  107.                         <input type="radio" class="customerCounselType" id="customer-type-2" name="customerCounselType" value="2" >
    108. 

  108.                         <label for="customer-type-2">售后咨询</label>
    109. 

  109.                     </div>
    110. 

  110.                 </div>
    111. 

  111.             </div>
    112. 

  112. 

  113.             <div class="row cl">
    114. 

  114.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>产品类型：</label>
    115. 

  115.                 <div class="formControls col-10 col-sm-10 skin-minimal" id="produceTypeHtml">
    116. 

  116.                     <#--<div class="radio-box">
    117. 

  117.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    118. 

  118.                         <label for="tel-3">净水机</label>
    119. 

  119.                     </div>
    120. 

  120.                     <div class="radio-box">
    121. 

  121.                         <input type="radio" id="tel-3" name="produceType" datatype="*" nullmsg="请选择产品类型！">
    122. 

  122.                         <label for="tel-4">冲奶机</label>
    123. 

  123.                     </div>-->
    124. 

  124.                 </div>
    125. 

  125.             </div>
    126. 

  126. 

  127.             <div class="row cl" style="position: relative;">
    128. 

  128.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>客诉问题：</label>
    129. 

  129.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    130. 

  130. 				<select name="complaintId" class="select">
    131. 

  131. 					<#--<option value="0">使用操作</option>-->
    132. 

  132. 					<#--<option value="1">使用操作</option>-->
    133. 

  133. 				</select>
    134. 

  134. 				</span>
    135. 

  135.                 </div>
    136. 

  136.                 <div class="formControls col-2 col-sm-2"> <span class="select-box">
    137. 

  137. 				<select name="smallClassId" class="select">
    138. 

  138. 					<#--<option value="0">使用操作制水出水</option>
    139. 

  139. 					<option value="1">使用操作制水出水</option>-->
    140. 

  140. 				</select>
    141. 

  141. 				</span>
    142. 

  142.                 </div>
    143. 

  143.                 <div class="formControls col-2 col-sm-2">
    144. 

  144.                     <div class="clearfix">
    145. 

  145.                         <input type="text" placeholder="搜索关键词" class="input-text  ac_input" name="questionId" value="" id="search_text" autocomplete="off" style="width:60%"><button type="button" class="btn btn-primary" id="search_button">搜索</button>
    146. 

  146.                     </div>
    147. 

  147.                 </div>
    148. 

  148. 

  149.                 <div class="dalog-ask">
    150. 

  150.                     <div class="tag">
    151. 

  151.                         <em></em>
    152. 

  152.                         <strong>相关QA</strong>
    153. 

  153.                         <ul id="question">
    154. 

  154.                             <#--<li class="ask">1、净水机面板操作不灵敏，是怎么回事？</li>
    155. 

  155.                             <li class="answer">答：<span>4净水机面板操作不灵敏，是怎么回事。1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？1、净水机面板操作不灵敏，是怎么回事？</span></li>-->
    156. 

  156.                         </ul>
    157. 

  157.                     </div>
    158. 

  158.                 </div>
    159. 

  159. 

  160.             </div>
    161. 

  161.             <div class="row cl">
    162. 

  162.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>问题内容：</label>
    163. 

  163.                 <div class="formControls col-5 col-sm-5">
    164. 

  164.                     <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..." id="answer-textarea"></textarea>
    165. 

  165.                 </div>
    166. 

  166.             </div>
    167. 

  167.             <div class="row cl">
    168. 

  168.                 <label class="form-label col-1 col-sm-1"></label>
    169. 

  169.                 <div class="formControls col-2 col-sm-2">
    170. 

  170.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    171. 

  171.                 </div>
    172. 

  172.                 <div class="formControls col-2 col-sm-2">
    173. 

  173.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    174. 

  174.                 </div>
    175. 

  175.             </div>
    176. 

  176.             <div class="row cl">
    177. 

  177. 

  178.                 <label class="form-label col-1 col-sm-1">
    179. 

  179.                     <div class="tit">处理结果</div>
    180. 

  180.                 </label>
    181. 

  181.                 <div class="formControls col-10 col-sm-10">
    182. 

  182.                 </div>
    183. 

  183.             </div>
    184. 

  184.             <div class="row cl">
    185. 

  185.                 <label class="form-label col-1 col-sm-1"></label>
    186. 

  186.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    187. 

  187.                     <div class="radio-box" id="solved">
    188. 

  188.                         <input type="radio" id="customer-process-1" value="1" name="customerIsSolve" checked>
    189. 

  189.                         <label for="customer-process-1">已解决</label>
    190. 

  190.                     </div>
    191. 

  191.                     <div class="radio-box" id="noSolved">
    192. 

  192.                         <input type="radio" id="customer-process-2" value="2" name="customerIsSolve">
    193. 

  193.                         <label for="customer-process-2">未解决</label>
    194. 

  194.                     </div>
    195. 

  195.                     <div class="radio-box" id="renewed">
    196. 

  196.                         <input type="radio" id="customer-process-3" value="3" name="customerIsSolve">
    197. 

  197.                         <label for="customer-process-3">换新</label>
    198. 

  198.                     </div>
    199. 

  199.                     <div class="radio-box" id="maintain">
    200. 

  200.                         <input type="radio" id="customer-process-4" value="4" name="customerIsSolve">
    201. 

  201.                         <label for="customer-process-4">维修</label>
    202. 

  202.                     </div>
    203. 

  203.                     <div class="radio-box" id="reissue">
    204. 

  204.                         <input type="radio" id="customer-process-5" value="5" name="customerIsSolve">
    205. 

  205.                         <label for="customer-process-5">补发</label>
    206. 

  206.                     </div>
    207. 

  207.                     <div class="radio-box" id="backGoods">
    208. 

  208.                         <input type="radio" id="customer-process-6" value="6" name="customerIsSolve">
    209. 

  209.                         <label for="customer-process-6">退货</label>
    210. 

  210.                     </div>
    211. 

  211.                     <div class="radio-box" id="noReasonBack">
    212. 

  212.                         <input type="radio" id="customer-process-7" value="7" name="customerIsSolve">
    213. 

  213.                         <label for="customer-process-7">无理由退货</label>
    214. 

  214.                     </div>
    215. 

  215.                 </div>
    216. 

  216.             </div>
    217. 

  217.             <div class="row cl">
    218. 

  218.                 <label class="form-label col-1 col-sm-1"></label>
    219. 

  219.                 <div class="formControls col-10 col-sm-10">
    220. 

  220.                     <ul class="time-line-list" id="processResultStatus">
    221. 

  221.                        <#-- <li><span class="arrow"></span><div class="number">1</div><div>录入客诉</div></li>
    222. 

  222.                         <li><span class="arrow"></span><div class="number">2</div><div>督促用户寄回</div></li>
    223. 

  223.                         <li><span class="arrow"></span><div class="number">3</div><div>录入快递单号</div></li>
    224. 

  224.                         <li><span class="arrow"></span><div class="number">4</div><div>仓库收货</div></li>
    225. 

  225.                         <li><span class="arrow"></span><div class="number">5</div><div>换新发货</div></li>
    226. 

  226.                         <li><span class="arrow"></span><div class="number">6</div><div>发货通知用户</div></li>
    227. 

  227.                         <li><span class="arrow"></span><div class="number">7</div><div>收货后回访</div></li>-->
    228. 

  228.                     </ul>
    229. 

  229.                 </div>
    230. 

  230.             </div>
    231. 

  231.             <div class="row cl" id="orderHead">
    232. 

  232.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>订单信息：</label>
    233. 

  233.                 <div class="formControls col-1 col-sm-1">
    234. 

  234.                     <button type="button" class="btn btn-primary" id="selectOrder">搜索订单</button>
    235. 

  235.                 </div>
    236. 

  236.             </div>
    237. 

  237.             <div class="row cl" id="order">
    238. 

  238.                 <label class="form-label col-1 col-sm-1"></label>
    239. 

  239.                 <div class="formControls col-9 col-sm-9 text-c">
    240. 

  240.                     <table class="table table-border table-bg table-bordered">
    241. 

  241.                         <tr>
    242. 

  242.                             <th style="text-align: center;">销售</th>
    243. 

  243.                             <th style="text-align: center;">订单号</th>
    244. 

  244.                             <th style="text-align: center;">姓名</th>
    245. 

  245.                             <th style="text-align: center;">电话</th>
    246. 

  246.                             <th style="text-align: center;">订单金额</th>
    247. 

  247.                             <th style="text-align: center;">购买产品</th>
    248. 

  248.                             <th style="text-align: center;">购买日期</th>
    249. 

  249.                         </tr>
    250. 

  250.                         <tr id="showOrder">
    251. 

  251.                           <#--  <td>爱贝源-微信商城</td>
    252. 

  252.                             <td>1290387806</td>
    253. 

  253.                             <td>何小小</td>
    254. 

  254.                             <td>1882222888</td>
    255. 

  255.                             <td>¥3680</td>
    256. 

  256.                             <td>Watero净水机</td>
    257. 

  257.                             <td>2017-06-06</td>-->
    258. 

  258.                         </tr>
    259. 

  259.                         <#--<tr id="showOrderAddress">-->
    260. 

  260.                         <#--</tr>-->
    261. 

  261.                     </table>
    262. 

  262.                 </div>
    263. 

  263.             </div>
    264. 

  264.             <div class="row cl" id="recipientInfo">
    265. 

  265.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>收件信息：</label>
    266. 

  266.                 <div class="formControls col-2 col-sm-2">
    267. 

  267.                     <input type="text" class="input-text" value="" placeholder="填写收件人姓名" id="sendName" name="sendName">
    268. 

  268.                 </div>
    269. 

  269.                 <div class="formControls col-2 col-sm-2">
    270. 

  270.                     <input type="text" class="input-text" value="" placeholder="填写收件人手机号" id="sendTel" name="sendTel">
    271. 

  271.                 </div>
    272. 

  272.             </div>
    273. 

  273.             <div class="row cl" id="recipientAddress">
    274. 

  274.                 <input type="hidden" id="addressInfo">
    275. 

  275.                 <label class="form-label col-1 col-sm-1"></label>
    276. 

  276.                 <div class="formControls col-2 col-sm-2">
    277. 

  277.                     <span class="select-box">
    278. 

  278.                          <select id="province" class="select">
    279. 

  279.                          </select>
    280. 

  280.                      </span>
    281. 

  281.                 </div>
    282. 

  282.                 <div class="formControls col-2 col-sm-2">
    283. 

  283.                     <span class="select-box">
    284. 

  284.                         <select id="city" class="select">
    285. 

  285.                         </select>
    286. 

  286.                     </span>
    287. 

  287.                 </div>
    288. 

  288.                 <div class="formControls col-2 col-sm-2">
    289. 

  289.                     <span class="select-box">
    290. 

  290.                         <select id="district" class="select">
    291. 

  291.                         </select>
    292. 

  292.                     </span>
    293. 

  293.                 </div>
    294. 

  294. 

  295.             </div>
    296. 

  296.             <div class="row cl" id="recipientAddressText">
    297. 

  297.                 <label class="form-label col-1 col-sm-1"></label>
    298. 

  298.                 <div class="formControls col-5 col-sm-5">
    299. 

  299.                     <textarea name="" id="sendAddress" cols="" rows="2" class="textarea" placeholder="请填写详细地址"></textarea>
    300. 

  300.                     <span id="addrssMsg"></span>
    301. 

  301.                 </div>
    302. 

  302.             </div>
    303. 

  303.             <div class="row cl" id="renewedProduct">
    304. 

  304.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>换新产品：</label>
    305. 

  305.                 <div class="formControls col-9 col-sm-9 text-c" id="produceSelect">
    306. 

  306. 

  307.                     <table class="table table-border table-bg table-bordered">
    308. 

  308.                         <thead>
    309. 

  309.                             <tr class="text-c">
    310. 

  310.                                 <th style="text-align: center;" width="60">产品名称</th>
    311. 

  311.                                 <th style="text-align: center;" width="60">产品颜色</th>
    312. 

  312.                                 <th style="text-align: center;" width="60">产品配件</th>
    313. 

  313.                             </tr>
    314. 

  314.                         </thead>
    315. 

  315.                         <tbody id="addProduct">
    316. 

  316.                             <tr >
    317. 

  317.                                 <td>冲奶机</td>
    318. 

  318.                                 <td>
    319. 

  319.                                     <div>
    320. 

  320.                                         白色
    321. 

  321.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    322. 

  322.                                     </div>
    323. 

  323.                                     <div>
    324. 

  324.                                         白色
    325. 

  325.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    326. 

  326.                                     </div>
    327. 

  327.                                 </td>
    328. 

  328.                                 <td>
    329. 

  329.                                     <div>
    330. 

  330.                                         水箱
    331. 

  331.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    332. 

  332.                                     </div>
    333. 

  333.                                     <div>
    334. 

  334.                                         水箱
    335. 

  335.                                         <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    336. 

  336.                                     </div>
    337. 

  337.                                 </td>
    338. 

  338.                             </tr>
    339. 

  339.                         </tbody>
    340. 

  340.                     </table>
    341. 

  341. 

  342.                 </div>
    343. 

  343.             </div>
    344. 

  344. 

  345.             <div class="row cl" id="TDScollect">
    346. 

  346.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>TDS收集：</label>
    347. 

  347.                 <div class="formControls col-2 col-sm-2" style="position: relative;">
    348. 

  348.                     <input type="hidden" name="arrcity_3word" id="arrcity_3word" value="" />
    349. 

  349.                     <input style="width: 140px;" placeholder="" class="input-text my-search-input" type="text" name="arrcity" id="arrcity" />
    350. 

  350.                     <div id="suggest" class="ac_results"></div>
    351. 

  351.                 </div>
    352. 

  352.                 <div class="formControls col-2 col-sm-2">
    353. 

  353. 				<span class="select-box">
    354. 

  354. 				<select name="" class="select" id="TDSArea">
    355. 

  355. 					<option value="0">罗湖区</option>
    356. 

  356. 					<option value="1">福田区</option>
    357. 

  357. 				</select>
    358. 

  358. 				</span>
    359. 

  359.                 </div>
    360. 

  360.                 <div class="formControls col-2 col-sm-2">
    361. 

  361.                     <input type="text" class="input-text" value="" placeholder="进水tds数值" id="" name="">
    362. 

  362.                 </div>
    363. 

  363.                 <div class="formControls col-2 col-sm-2">
    364. 

  364.                     <input type="text" class="input-text" value="" placeholder="出水tds数值" id="" name="">
    365. 

  365.                 </div>
    366. 

  366.             </div>
    367. 

  367.             <div class="row cl" id="TDScollectShow">
    368. 

  368.                 <label class="form-label col-1 col-sm-1"></label>
    369. 

  369.                 <div class="formControls col-6 col-sm-6">
    370. 

  370.                     tds收集：广东省-深圳市-福田区   进水：100ppm   出水：100ppm
    371. 

  371.                 </div>
    372. 

  372.             </div>
    373. 

  373.             <div class="row cl" id="sendAddressInfo">
    374. 

  374.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>寄回信息：</label>
    375. 

  375.                 <div class="formControls col-5 col-sm-5">
    376. 

  376. 				<textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么...">邮寄地址：东莞清溪三中金龙工业区徐福记对面优尼雅电子科技，杨春有，13592708169邮寄备注：您好，麻烦您那边把机器邮寄前请将水箱、接水台中的水倒掉并擦干，不要留有水渍，避免运输途中水或奶粉
    377. 

  377. 溅入机器内部造成不必要的损失；用原包装或泡沫等材质包裹好机身。避免运输途中造成机器     磕碰、损坏。
    378. 

  378. 请勿寄顺丰、圆通、EMS以及到付件快递，其他快递物流随意，寄回时，麻烦您在产品里面留下故障原因说明，
    379. 

  379. 提示：寄回后把单号给我们提供下然后提供下您的姓名、地址和电话方便我们修好后给您寄回去。</textarea>
    380. 

  380.                 </div>
    381. 

  381.             </div>
    382. 

  382.             <div class="row cl" id="sendAddressByPhone">
    383. 

  383.                 <label class="form-label col-1 col-sm-1"></label>
    384. 

  384.                 <div class="formControls col-2 col-sm-2">
    385. 

  385.                     <input type="text" class="input-text" value="" placeholder="请输入手机号" id="" name="">
    386. 

  386.                 </div>
    387. 

  387.                 <div class="formControls col-2 col-sm-2">
    388. 

  388.                     <input type="button" class="btn btn-primary" value="发短信給用户">
    389. 

  389.                 </div>
    390. 

  390.             </div>
    391. 

  391.             <div class="row cl" id="updateProduct">
    392. 

  392.                 <label class="form-label col-1 col-sm-1">更换产品：</label>
    393. 

  393.                 <div class="formControls col-7 col-sm-7" id="back-product">
    394. 

  394. 

  395.                     <table class="table table-border table-bg table-bordered">
    396. 

  396.                         <thead>
    397. 

  397.                         <tr class="text-c">
    398. 

  398.                             <th style="text-align: center;" width="60">产品名称</th>
    399. 

  399.                             <th style="text-align: center;" width="60">产品颜色</th>
    400. 

  400.                             <th style="text-align: center;" width="60">产品配件</th>
    401. 

  401.                         </tr>
    402. 

  402.                         </thead>
    403. 

  403.                         <tbody id="addProduct">
    404. 

  404.                         <tr >
    405. 

  405.                             <td>冲奶机</td>
    406. 

  406.                             <td>
    407. 

  407.                                 <div>
    408. 

  408.                                     白色
    409. 

  409.                                     <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    410. 

  410.                                 </div>
    411. 

  411.                                 <div>
    412. 

  412.                                     白色
    413. 

  413.                                     <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    414. 

  414.                                 </div>
    415. 

  415.                             </td>
    416. 

  416.                             <td>
    417. 

  417.                                 <div>
    418. 

  418.                                     水箱
    419. 

  419.                                     <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    420. 

  420.                                 </div>
    421. 

  421.                                 <div>
    422. 

  422.                                     水箱
    423. 

  423.                                     <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">
    424. 

  424.                                 </div>
    425. 

  425.                             </td>
    426. 

  426.                         </tr>
    427. 

  427.                         </tbody>
    428. 

  428.                     </table>
    429. 

  429. 

  430.                 </div>
    431. 

  431. 

  432.             </div>
    433. 

  433.             <div class="row cl">
    434. 

  434.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>处理描述：</label>
    435. 

  435.                 <div class="formControls col-5 col-sm-5">
    436. 

  436.                     <textarea name="" cols="" rows="2" class="textarea" placeholder="说点什么..."></textarea>
    437. 

  437.                 </div>
    438. 

  438.             </div>
    439. 

  439.             <div class="row cl">
    440. 

  440.                 <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访信息：</label>
    441. 

  441.                 <div class="formControls col-10 col-sm-10 skin-minimal">
    442. 

  442.                     <div class="radio-box">
    443. 

  443.                         <input type="radio" id="customer-visit-1" name="customerIsVisit" value="2" checked>
    444. 

  444.                         <label for="customer-visit-1">需要回访</label>
    445. 

  445.                     </div>
    446. 

  446.                     <div class="radio-box">
    447. 

  447.                         <input type="radio" id="customer-visit-2" name="customerIsVisit"  value="1">
    448. 

  448.                         <label for="customer-visit-2">不需要回访</label>
    449. 

  449.                     </div>
    450. 

  450.                 </div>
    451. 

  451.             </div>
    452. 

  452.             <div id="needToVisit">
    453. 

  453.                 <div class="row cl" id="needToVisit">
    454. 

  454.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访人：</label>
    455. 

  455.                     <div class="formControls col-2 col-sm-2">
    456. 

  456.                         <input type="text" class="input-text" value="" placeholder="填写回访人姓名" id="" name="">
    457. 

  457.                     </div>
    458. 

  458.                     <div class="formControls col-2 col-sm-2">
    459. 

  459.                         <input type="text" class="input-text" value="" placeholder="填写回访人手机号" id="" name="">
    460. 

  460.                     </div>
    461. 

  461.                 </div>
    462. 

  462.                 <div class="row cl">
    463. 

  463.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访日期：</label>
    464. 

  464.                     <div class="formControls col-2 col-sm-2">
    465. 

  465.                         <input type="text" placeholder="请选择回访日期" id="datemin" class="input-text Wdate" readonly="readonly">
    466. 

  466.                     </div>
    467. 

  467.                 </div>
    468. 

  468.                 <div class="row cl">
    469. 

  469.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>回访时间：</label>
    470. 

  470.                     <div class="formControls col-10 col-sm-10 skin-minimal">
    471. 

  471.                         <div class="radio-box">
    472. 

  472.                             <input type="radio" id="visit-time-1" name="visitTimeSelect">
    473. 

  473.                             <label for="visit-time-1">09:00-12:00</label>
    474. 

  474.                         </div>
    475. 

  475.                         <div class="radio-box">
    476. 

  476.                             <input type="radio" id="visit-time-2" name="visitTimeSelect">
    477. 

  477.                             <label for="visit-time-2">12:00-14:00</label>
    478. 

  478.                         </div>
    479. 

  479.                         <div class="radio-box">
    480. 

  480.                             <input type="radio" id="visit-time-3" name="visitTimeSelect">
    481. 

  481.                             <label for="visit-time-3">14:00-18:00</label>
    482. 

  482.                         </div>
    483. 

  483.                     </div>
    484. 

  484.                 </div>
    485. 

  485.                 <div class="row cl">
    486. 

  486.                     <label class="form-label col-1 col-sm-1"><span class="c-red">*</span>提醒人：</label>
    487. 

  487.                     <div class="formControls col-4 col-sm-4"> <span class="select-box">
    488. 

  488.                     <select name="" class="select" id="visitAdminId">
    489. 

  489. 

  490.                     </select>
    491. 

  491.                     </span>
    492. 

  492.                     </div>
    493. 

  493.                 </div>
    494. 

  494.                 <div class="cl"  style="display: table;width: 100%;">
    495. 

  495.                     <label class="form-label col-1 col-sm-1"></label>
    496. 

  496.                     <div class="formControls col-4 col-sm-4">
    497. 

  497.                         <span class="c-red" id="visitAdminIdMsg">您将为自己指定一个回访任务</span>
    498. 

  498.                     </div>
    499. 

  499.                 </div>
    500. 

  500.             </div>
    501. 

  501.             <div class="row cl">
    502. 

  502.                 <div class="col-2 col-sm-2 col-offset-3">
    503. 

  503.                     <button onClick="save_submit();" class="btn btn-block btn-primary size-XL" type="submit">确认录入</button>
    504. 

  504.                 </div>
    505. 

  505.             </div>
    506. 

  506.         </form>
    507. 

  507.     </div>
    508. 

  508. </article>
    509. 

  509. 

  510. <script type="text/javascript" src="${path}/common/lib/My97DatePicker/4.8/WdatePicker.js"></script>
    511. 

  511. <script type="text/javascript" src="${path}/common/lib/webuploader/0.1.5/webuploader.min.js"></script>
    512. 

  512. <script type="text/javascript" src="${path}/common/lib/icheck/jquery.icheck.min.js"></script>
    513. 

  513. <script type="text/javascript" src="${path}/common/lib/cm.lib/jquery.provincesCity.js"></script>
    514. 

  514. <script type="text/javascript" src="${path}/common/lib/cm.lib/provincesData.js"></script>
    515. 

  515. <script type="text/javascript" src="${path}/common/lib/cm.lib/airCity.js"></script>
    516. 

  516. <#--<script type="text/javascript" src="${path}/common/lib/cm.lib/dimensions.js"></script>-->
    517. 

  517. <script type="text/javascript" src="${path}/common/lib/cm.lib/suggest.js"></script>
    518. 

  518. <script type="text/javascript">
    519. 

  519.     $(function(){
    520. 

  520.         $("#province").ProvinceCity();
    521. 

  521.         $('.skin-minimal input').iCheck({
    522. 

  522.             checkboxClass: 'icheckbox-blue',
    523. 

  523.             radioClass: 'iradio-blue',
    524. 

  524.             increaseArea: '20%'
    525. 

  525.         });
    526. 

  526.        $("#arrcity").suggest(citys,{hot_list:commoncitys,dataContainer:'#arrcity_3word',onSelect:function(result){
    527. 

  527.             console.log($(this)[0].value);
    528. 

  528. 		$("#city2").click()
    529. 

  529.         },
    530. 

  530.             attachObject:'#suggest'
    531. 

  531.         });
    532. 

  532.         $("#city2").suggest(citys,{hot_list:commoncitys,attachObject:"#suggest2"})
    533. 

  533.     });
    534. 

  534. 

  535.     $(document).on('click', '.dalog-ask .answer', function() {
    536. 

  536.         $("#answer-textarea").text($(this).find("span").text());
    537. 

  537.         //$(".dalog-ask").hide(); 隐藏qa
    538. 

  538.     });
    539. 

  539. 

  540. </script>
    541. 

  541. <script type="text/javascript">
    542. 

  542. 

  543.     /*处理结果的执行状态*/
    544. 

  544.     var isSolve = {
    545. 

  545.         solved : [],
    546. 

  546.         noSolved : [],
    547. 

  547.         renewed : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","换新发货","发货通知用户","收货后回访"],
    548. 

  548.         maintain : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","产线维修","换新发货","发货通知用户","收货后回访"],
    549. 

  549.         reissue : ["录入客诉","生成E订单","督促仓库发货","仓库发货","发货通知用户","收货后回访"],
    550. 

  550.         backGoods : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"],
    551. 

  551.         noReasonBack : ["录入客诉","督促用户寄回","录入快递单号","仓库收货","品质检测","退款","退货完成"]
    552. 

  552.     }
    553. 

  553. 

  554.     /*个人id*/
    555. 

  555.     var adminId = 0;
    556. 

  556. 

  557.     /* 咨询类型  1：售前咨询  2：售后咨询  3：其他  */
    558. 

  558.     var allCustomerInfoType = 1;
    559. 

  559. 

  560.     /*全局标识当前状态  type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货*/
    561. 

  561.     var allCustomerType = 1;
    562. 

  562. 

  563.     /*初始化页面参数*/
    564. 

  564.     $(function () {
    565. 

  565.         /* 初始化单选框样式 */
    566. 

  566.         initCheck();
    567. 

  567. 

  568.         /*初始化问题分类*/
    569. 

  569.         initComplaintTypeInfo();
    570. 

  570. 

  571.         /*初始化客服*/
    572. 

  572.         initSysAdmin();
    573. 

  573. 

  574.         /*初始化回访跟踪客服*/
    575. 

  575.         initVisitSysAdmin();
    576. 

  576. 

  577.         /*初始化产品类型 --  客诉头部的产品类型单选 */
    578. 

  578.         initProduceType();
    579. 

  579. 

  580.         /*初始化选择处理结果 -- type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货 */
    581. 

  581.         initProcessResult(1);
    582. 

  582. 

  583.         /*监听客诉类型选择事件*/
    584. 

  584.         $("input[name='customerCounselType']").change(function (){
    585. 

  585.             allCustomerInfoType = parseInt($(this).val());
    586. 

  586.             initProcessResult(allCustomerType);
    587. 

  587.         })
    588. 

  588. 

  589.         /*监听处理结果选择事件*/
    590. 

  590.         $("[name='customerIsSolve']").change(function(){
    591. 

  591.             allCustomerType = parseInt($(this).val());
    592. 

  592.             initProcessResult(parseInt($(this).val()));
    593. 

  593.         })
    594. 

  594. 

  595.         /*监听问题类型 选择事件*/
    596. 

  596.         $("[name='complaintId']").change(function(){
    597. 

  597.             initComplaintSmallClassInfo($(this).val());
    598. 

  598.         })
    599. 

  599. 

  600.         /*监听问题关键字搜索*/
    601. 

  601.         $(document).on('click', '#search_button', function() {
    602. 

  602.             initComplaintQuestionInfo();
    603. 

  603.         });
    604. 

  604. 

  605.         /*搜索订单事件*/
    606. 

  606.         $(document).on('click', '#selectOrder', function() {
    607. 

  607.             selectOrder();
    608. 

  608.         });
    609. 

  609. 

  610.         /*监听省选择事件*/
    611. 

  611.         $(document).on('change', '#province', function() {
    612. 

  612.             var proId = $("#province").val();
    613. 

  613.             var cityId = setCity("",proId,2)
    614. 

  614.             setDistrict("",cityId,2)
    615. 

  615.         });
    616. 

  616. 

  617.         /*监听市选择事件*/
    618. 

  618.         $(document).on('change', '#city', function() {
    619. 

  619.             var city = $("#city").val();
    620. 

  620.             setDistrict("",city,2)
    621. 

  621.         });
    622. 

  622. 

  623.         /*监听回访类型选择事件  是否需要回访  1:不需要回访  2:需要回复  */
    624. 

  624.         $("input[name='customerIsVisit']").change(function (){
    625. 

  625.             if($(this).val() == 2){
    626. 

  626.                 $("#needToVisit").show();
    627. 

  627.             }else{
    628. 

  628.                 $("#needToVisit").hide();
    629. 

  629.             }
    630. 

  630.         })
    631. 

  631. 

  632. 

  633. 

  634.         /*监听回访选择客服的选择事件*/
    635. 

  635.         $(document).on('change', '#visitAdminId', function() {
    636. 

  636.             var visitAdminName = $("#visitAdminId").find("option:selected").text();
    637. 

  637.             var visitAdminId = $("#visitAdminId").val();
    638. 

  638.             if(convertUndefinedToEmpty(visitAdminId) == adminId){
    639. 

  639.                 showVisitMsg(1);
    640. 

  640.             }else{
    641. 

  641.                 showVisitMsg(2,visitAdminName);
    642. 

  642.             }
    643. 

  643.         });
    644. 

  644.     })
    645. 

  645. 

  646.     /*初始化单选框样式*/
    647. 

  647.     function initCheck(){
    648. 

  648.         $('.skin-minimal input').iCheck({
    649. 

  649.             checkboxClass: 'icheckbox-blue',
    650. 

  650.             radioClass: 'iradio-blue',
    651. 

  651.             increaseArea: '20%'
    652. 

  652.         });
    653. 

  653.     }
    654. 

  654. 

  655.     /*初始化客服*/
    656. 

  656.     function initSysAdmin() {
    657. 

  657.         var sysAminList = getSysAdmin();
    658. 

  658.         var html = "";
    659. 

  659.         for(var i=0;i<sysAminList.length;i++){
    660. 

  660.             var adminList = sysAminList[i];
    661. 

  661.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    662. 

  662.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    663. 

  663.             }else{
    664. 

  664.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    665. 

  665.             }
    666. 

  666.         }
    667. 

  667.         $("#adminId").html(html);
    668. 

  668.     }
    669. 

  669. 

  670.     /*初始化回访客服的选择*/
    671. 

  671.     function initVisitSysAdmin(){
    672. 

  672.         var sysAminList = getSysAdmin();
    673. 

  673.         var html = "";
    674. 

  674.         var flag = false;
    675. 

  675.         for(var i=0;i<sysAminList.length;i++){
    676. 

  676.             var adminList = sysAminList[i];
    677. 

  677.             if(adminId != null && adminId != "" && adminId != 0 && adminId == adminList.adminId ){
    678. 

  678.                 html += '<option value="'+ adminList.adminId +'" selected>'+ adminList.adminName +'</option>';
    679. 

  679.                 flag = true;
    680. 

  680.             }else{
    681. 

  681.                 html += '<option value="'+ adminList.adminId +'">'+ adminList.adminName +'</option>';
    682. 

  682.             }
    683. 

  683.         }
    684. 

  684.         $("#visitAdminId").html(html);
    685. 

  685.         if(flag){
    686. 

  686.             showVisitMsg(1);
    687. 

  687.         }
    688. 

  688.     }
    689. 

  689. 

  690.     /**
    691. 

  691.      * 用于显示回访指派任务提示信息
    692. 

  692.      * 1 ：自己
    693. 

  693.      * 2 ：其他人
    694. 

  694.      */
    695. 

  695.     function showVisitMsg(type,adminName) {
    696. 

  696.         if(type == 1){
    697. 

  697.             $("#visitAdminIdMsg").html("您将为自己指定一个回访任务");
    698. 

  698.         }else{
    699. 

  699.             $("#visitAdminIdMsg").html("您将为"+ adminName +"指定一个回访任务");
    700. 

  700.         }
    701. 

  701.     }
    702. 

  702. 

  703.     /*获取客服*/
    704. 

  704.     function getSysAdmin(){
    705. 

  705.         var sysAminList;
    706. 

  706.         $.ajax({
    707. 

  707.             type: "POST",
    708. 

  708.             data: {
    709. 

  709.             },
    710. 

  710.             url: "${path}/admin/customer/select_sys_admin",
    711. 

  711.             async: false,
    712. 

  712.             success: function(data){
    713. 

  713.                 if (data.returnCode == 200) {
    714. 

  714.                     sysAminList = data.returnMsg.adminList;
    715. 

  715.                     adminId = data.returnMsg.adminId;
    716. 

  716.                 }
    717. 

  717.             },
    718. 

  718.             error: function(XmlHttpRequest, textStatus, errorThrown){
    719. 

  719.             }
    720. 

  720.         });
    721. 

  721.         return sysAminList;
    722. 

  722.     }
    723. 

  723. 

  724.     /*初始化产品类型 --  客诉头部的产品类型单选*/
    725. 

  725.     function initProduceType(){
    726. 

  726.         var html = "";
    727. 

  727.         $.ajax({
    728. 

  728.             type: "POST",
    729. 

  729.             data: {
    730. 

  730.             },
    731. 

  731.             url: "${path}/admin/customer/select_produce_type",
    732. 

  732.             async: false,
    733. 

  733.             success: function(data){
    734. 

  734.                 if (data.returnCode == 200) {
    735. 

  735.                     var check = "checked";
    736. 

  736.                     for(var i=0;i<data.returnMsg.productTypeList.length;i++){
    737. 

  737.                         var produce = data.returnMsg.productTypeList[i];
    738. 

  738.                         html += ' <div class="radio-box">' +
    739. 

  739.                                 '<input type="radio" id="produce-type-'+ i +'" name="produceType" datatype="*" value="'+ produce.typeId +'"  '+ check +' nullmsg="请选择产品类型！" >' +
    740. 

  740.                                 ' <label for="produce-type-'+ i +'">'+ produce.typeName +'</label>' +
    741. 

  741.                                 ' </div>';
    742. 

  742.                         check = "";
    743. 

  743.                     }
    744. 

  744.                 }else{
    745. 

  745.                     html = '';
    746. 

  746.                 }
    747. 

  747.             },
    748. 

  748.             error: function(XmlHttpRequest, textStatus, errorThrown){
    749. 

  749.             }
    750. 

  750.         });
    751. 

  751.         $("#produceTypeHtml").html(html);
    752. 

  752.         initCheck();
    753. 

  753.     }
    754. 

  754. 

  755.     /**
    756. 

  756.      * 选择处理结果-- 默认选择已解决
    757. 

  757.      * type : 1 ：已解决  2：未解决  3：换新  4：维修  5：补发   6：退货  7：无理由退货
    758. 

  758.      */
    759. 

  759.     function initProcessResult(type){
    760. 

  760. 

  761.         if(type == null || type == ""){
    762. 

  762.             type = 1;
    763. 

  763.         }
    764. 

  764.         var statusHtml = '<li><span class="arrow"></span><div class="number">status_index</div><div>status_html</div></li>';
    765. 

  765.         var resultHtml = '';
    766. 

  766.         var result = {};
    767. 

  767. 

  768.         $("#solved").show(); //已解决
    769. 

  769.         $("#noSolved").show();//未解决
    770. 

  770.         if(allCustomerInfoType == 1){  //售前
    771. 

  771.             $("#renewed").hide();
    772. 

  772.             $("#maintain").hide();
    773. 

  773.             $("#reissue").hide();
    774. 

  774.             $("#backGoods").hide();
    775. 

  775.             $("#noReasonBack").hide();
    776. 

  776.             switch(type)
    777. 

  777.             {
    778. 

  778.                 case 1:
    779. 

  779.                     otherHied();
    780. 

  780.                     break;
    781. 

  781.                 case 2:
    782. 

  782.                     otherHied();
    783. 

  783.                     break;
    784. 

  784.                 default:
    785. 

  785.                     break;
    786. 

  786.             }
    787. 

  787.         }else if(allCustomerInfoType == 2){ //售后
    788. 

  788.             $("#renewed").show();
    789. 

  789.             $("#maintain").show();
    790. 

  790.             $("#reissue").show();
    791. 

  791.             $("#backGoods").show();
    792. 

  792.             $("#noReasonBack").show();
    793. 

  793.             switch(type)
    794. 

  794.             {
    795. 

  795.                 case 1:
    796. 

  796.                     otherHied();
    797. 

  797.                     break;
    798. 

  798.                 case 2:
    799. 

  799.                     otherHied();
    800. 

  800.                     break;
    801. 

  801.                 case 3: //换新
    802. 

  802.                     result = isSolve.renewed;
    803. 

  803.                     $("#processResultStatus").show();
    804. 

  804.                     $("#orderHead").show();
    805. 

  805.                     $("#order").show();
    806. 

  806.                     $("#recipientInfo").show();
    807. 

  807.                     $("#recipientAddress").show();
    808. 

  808.                     $("#recipientAddressText").show();
    809. 

  809.                     $("#renewedProduct").show();
    810. 

  810.                     $("#TDScollect").show();
    811. 

  811.                     $("#TDScollectShow").show();
    812. 

  812.                     $("#sendAddressInfo").show();
    813. 

  813.                     $("#sendAddressByPhone").show();
    814. 

  814.                     $("#updateProduct").show();
    815. 

  815.                     break;
    816. 

  816.                 case 4: //维修
    817. 

  817.                     result = isSolve.maintain;
    818. 

  818.                     $("#processResultStatus").show();
    819. 

  819.                     $("#orderHead").show();
    820. 

  820.                     $("#order").show();
    821. 

  821.                     $("#recipientInfo").show();
    822. 

  822.                     $("#recipientAddress").show();
    823. 

  823.                     $("#recipientAddressText").show();
    824. 

  824.                     $("#renewedProduct").show();
    825. 

  825.                     $("#TDScollect").show();
    826. 

  826.                     $("#TDScollectShow").show();
    827. 

  827.                     $("#sendAddressInfo").show();
    828. 

  828.                     $("#sendAddressByPhone").show();
    829. 

  829.                     $("#updateProduct").show();
    830. 

  830.                     break;
    831. 

  831.                 case 5://补发
    832. 

  832.                     result = isSolve.reissue;
    833. 

  833.                     $("#processResultStatus").show();
    834. 

  834.                     $("#orderHead").show();
    835. 

  835.                     $("#order").show();
    836. 

  836.                     $("#recipientInfo").show();
    837. 

  837.                     $("#recipientAddress").show();
    838. 

  838.                     $("#recipientAddressText").show();
    839. 

  839.                     $("#renewedProduct").show();
    840. 

  840.                     $("#TDScollect").show();
    841. 

  841.                     $("#TDScollectShow").show();
    842. 

  842.                     $("#sendAddressInfo").hide();
    843. 

  843.                     $("#sendAddressByPhone").hide();
    844. 

  844.                     $("#updateProduct").hide();
    845. 

  845.                     break;
    846. 

  846.                 case 6: //退货
    847. 

  847.                     result = isSolve.backGoods;
    848. 

  848.                     $("#processResultStatus").show();
    849. 

  849.                     $("#orderHead").show();
    850. 

  850.                     $("#order").show();
    851. 

  851.                     $("#recipientInfo").show();
    852. 

  852.                     $("#recipientAddress").show();
    853. 

  853.                     $("#recipientAddressText").show();
    854. 

  854.                     $("#renewedProduct").show();
    855. 

  855.                     $("#TDScollect").show();
    856. 

  856.                     $("#TDScollectShow").show();
    857. 

  857.                     $("#sendAddressInfo").show();
    858. 

  858.                     $("#sendAddressByPhone").show();
    859. 

  859.                     $("#updateProduct").hide();
    860. 

  860.                     break;
    861. 

  861.                 case 7://无理由退货
    862. 

  862.                     result = isSolve.noReasonBack;
    863. 

  863.                     $("#processResultStatus").show();
    864. 

  864.                     $("#orderHead").show();
    865. 

  865.                     $("#order").show();
    866. 

  866.                     $("#recipientInfo").show();
    867. 

  867.                     $("#recipientAddress").show();
    868. 

  868.                     $("#recipientAddressText").show();
    869. 

  869.                     $("#renewedProduct").show();
    870. 

  870.                     $("#TDScollect").show();
    871. 

  871.                     $("#TDScollectShow").show();
    872. 

  872.                     $("#sendAddressInfo").show();
    873. 

  873.                     $("#sendAddressByPhone").show();
    874. 

  874.                     $("#updateProduct").hide();
    875. 

  875.                     break;
    876. 

  876.                 default:
    877. 

  877.                     break;
    878. 

  878.             }
    879. 

  879.         }
    880. 

  880.         for(var i=0;i< result.length;i++){
    881. 

  881.             var html = statusHtml.replace("status_index",i+1);
    882. 

  882.             html = html.replace("status_html",result[i]);
    883. 

  883.             resultHtml += html;
    884. 

  884.         }
    885. 

  885.         $("#processResultStatus").html(resultHtml);
    886. 

  886.     }
    887. 

  887. 

  888.     /*已解决|未解决 */
    889. 

  889.     function otherHied(){
    890. 

  890.         $("#processResultStatus").hide();   //处理结果的执行状态  已解决未解决没有该信息
    891. 

  891.         $("#orderHead").hide();
    892. 

  892.         $("#order").hide();
    893. 

  893.         $("#recipientInfo").hide();
    894. 

  894.         $("#recipientAddress").hide();
    895. 

  895.         $("#recipientAddressText").hide();
    896. 

  896.         $("#renewedProduct").hide();
    897. 

  897.         $("#TDScollect").hide();
    898. 

  898.         $("#TDScollectShow").hide();
    899. 

  899.         $("#sendAddressInfo").hide();
    900. 

  900.         $("#sendAddressByPhone").hide();
    901. 

  901.         $("#updateProduct").hide();
    902. 

  902.     }
    903. 

  903. 

  904.     /*初始化问题大类*/
    905. 

  905.     function initComplaintTypeInfo() {
    906. 

  906.         //默认为售前咨询
    907. 

  907.         var customerCounselTypeOverall = 1;
    908. 

  908.         var html = "";
    909. 

  909.         $.ajax({
    910. 

  910.             type: "POST",
    911. 

  911.             data: {
    912. 

  912.                 complaintConsultingType : customerCounselTypeOverall
    913. 

  913.             },
    914. 

  914.             url: "${path}/admin/complaintQuestion/list_complaintType",
    915. 

  915.             async: false,
    916. 

  916.             success: function(data){
    917. 

  917.                 var id;
    918. 

  918.                 if (data.returnCode == 200) {
    919. 

  919.                     for(var i=0;i<data.returnMsg.complaintTypeInfoList.length;i++){
    920. 

  920.                         var complaintTypeInfo = data.returnMsg.complaintTypeInfoList[i];
    921. 

  921.                         if(i == 0 ){
    922. 

  922.                             id = complaintTypeInfo.complaintId;
    923. 

  923.                         }
    924. 

  924.                         html += '<option value="'+ complaintTypeInfo.complaintId +'">'+ complaintTypeInfo.complaintClassName +'</option>';
    925. 

  925.                     }
    926. 

  926.                 }else{
    927. 

  927.                     html = '';
    928. 

  928.                 }
    929. 

  929.                 $("[name='complaintId']").html(html);
    930. 

  930.                 initComplaintSmallClassInfo(id)
    931. 

  931.             },
    932. 

  932.             error: function(XmlHttpRequest, textStatus, errorThrown){
    933. 

  933.             }
    934. 

  934.         });
    935. 

  935.     }
    936. 

  936. 

  937.     /*显示小类*/
    938. 

  938.     function initComplaintSmallClassInfo(complaintId){
    939. 

  939.         var html = "";
    940. 

  940.         $.ajax({
    941. 

  941.             type: "POST",
    942. 

  942.             data: {
    943. 

  943.                 complaintId : complaintId
    944. 

  944.             },
    945. 

  945.             url: "${path}/admin/complaintQuestion/list_complaintSmallClass",
    946. 

  946.             async: false,
    947. 

  947.             success: function(data){
    948. 

  948.                 if (data.returnCode == 200) {
    949. 

  949.                     for(var i=0;i<data.returnMsg.complaintSmallClassInfoList.length;i++){
    950. 

  950.                         var ComplaintSmallClassInfo = data.returnMsg.complaintSmallClassInfoList[i];
    951. 

  951.                         html += '<option value="'+ ComplaintSmallClassInfo.smallClassId +'">'+ ComplaintSmallClassInfo.smallClassName +'</option>';
    952. 

  952.                     }
    953. 

  953.                 }else{
    954. 

  954.                     html = '';
    955. 

  955.                 }
    956. 

  956.                 $("[name='smallClassId']").html(html);
    957. 

  957.             },
    958. 

  958.             error: function(XmlHttpRequest, textStatus, errorThrown){
    959. 

  959.             }
    960. 

  960.         });
    961. 

  961.     }
    962. 

  962. 

  963. 

  964.     /**
    965. 

  965.      * 搜索QA 显示
    966. 

  966.      */
    967. 

  967.     function initComplaintQuestionInfo(){
    968. 

  968.         var complaintId = $("[name='complaintId']").val();
    969. 

  969.         var smallClassId = $("[name='smallClassId']").val();;
    970. 

  970.         var questionName = $("[name='questionId']").val();;;
    971. 

  971.         var html = "";
    972. 

  972.         $.ajax({
    973. 

  973.             type: "POST",
    974. 

  974.             data: {
    975. 

  975.                 complaintId : complaintId,
    976. 

  976.                 smallClassId : smallClassId,
    977. 

  977.                 questionName : questionName
    978. 

  978.             },
    979. 

  979.             url: "${path}/admin/complaintQuestion/list_complaintQuestion",
    980. 

  980.             async: false,
    981. 

  981.             success: function(data){
    982. 

  982.                 if (data.returnCode == 200) {
    983. 

  983.                     for(var i=0;i<data.returnMsg.complaintQuestionInfoList.length;i++){
    984. 

  984.                         var complaintQuestion= data.returnMsg.complaintQuestionInfoList[i];
    985. 

  985.                         html += '<li class="ask">'+ complaintQuestion.questionName +'</li>' +
    986. 

  986.                                 '<li class="answer" style="height: 65px;overflow: hidden;">答：<span>'+ complaintQuestion.questionProfile +'</span></li>';
    987. 

  987.                     }
    988. 

  988.                 }else{
    989. 

  989.                     html = '';
    990. 

  990.                 }
    991. 

  991.                 $("#question").html(html);
    992. 

  992.             },
    993. 

  993.             error: function(XmlHttpRequest, textStatus, errorThrown){
    994. 

  994.             }
    995. 

  995.         });
    996. 

  996.         $(".dalog-ask").show();
    997. 

  997.     }
    998. 

  998. 

  999.     /**
    1000. 

  1000.      * 发送短信
    1001. 

  1001.      * @param phone  手机号码
    1002. 

  1002.      * @param desc   发送内容
    1003. 

  1003.      * @param node   返回结果显示节点
    1004. 

  1004.      */
    1005. 

  1005.     function sendPhone(phone,desc,node){
    1006. 

  1006. 

  1007.     }
    1008. 

  1008. 

  1009.     /***
    1010. 

  1010.      * 打开搜索订单框
    1011. 

  1011.      */
    1012. 

  1012.     function selectOrder(){
    1013. 

  1013.         layer_show("搜索订单","${path}/admin/customer/select_order","1000","350");
    1014. 

  1014.     }
    1015. 

  1015. 

  1016.     /**
    1017. 

  1017.      * 显示选择的订单
    1018. 

  1018.      */
    1019. 

  1019.     function setSelectOrder(orderId){
    1020. 

  1020.         var html = '';
    1021. 

  1021.         var address = ''; //地址
    1022. 

  1022.         var orderItemList = {};
    1023. 

  1023.         $.ajax({
    1024. 

  1024.             type: "POST",
    1025. 

  1025.             data: {
    1026. 

  1026.                 salesId : orderId
    1027. 

  1027.             },
    1028. 

  1028.             url: "${path}/admin/customer/select_salesOrder",
    1029. 

  1029.             async: false,
    1030. 

  1030.             success: function(data){
    1031. 

  1031.                 if (data.returnCode == 200) {
    1032. 

  1032.                     for(var i=0;i<data.returnMsg.salesOrderList.length;i++){
    1033. 

  1033.                         var salesOrder = data.returnMsg.salesOrderList[i];
    1034. 

  1034. 

  1035.                         var productsHtml = '';
    1036. 

  1036.                         var salesOrderItem = salesOrder.salesOrderItemList;
    1037. 

  1037.                         orderItemList = salesOrder.salesOrderItemList;
    1038. 

  1038.                         for(var j=0;j<salesOrderItem.length;j++){
    1039. 

  1039.                             var item = salesOrderItem[j].itemProductName + "*" + salesOrderItem[j].itemNum;
    1040. 

  1040.                             if(j==0){
    1041. 

  1041.                                 productsHtml += item
    1042. 

  1042.                             }else{
    1043. 

  1043.                                 productsHtml += '<br>'+ item
    1044. 

  1044.                             }
    1045. 

  1045.                         }
    1046. 

  1046.                         var time = formatDate(new Date(salesOrder.salesCreateTime),"yyyy-MM-dd");
    1047. 

  1047.                         html += '' +
    1048. 

  1048.                                 ' <td>'+ convertUndefinedToEmpty(salesOrder.companyName) +'-'+ convertUndefinedToEmpty(salesOrder.storeName) +'</td>' +
    1049. 

  1049.                                 ' <td>'+ salesOrder.salesId +'</td>' +
    1050. 

  1050.                                 ' <td>'+ salesOrder.salesAddressName +'</td>' +
    1051. 

  1051.                                 ' <td>'+ salesOrder.salesAddressTel +'</td>' +
    1052. 

  1052.                                 ' <td>'+ salesOrder.salesAmount +'</td>' +
    1053. 

  1053.                                 ' <td>'+ productsHtml +'</td>' +
    1054. 

  1054.                                 ' <td>'+ time +'</td>' +
    1055. 

  1055.                                 '';
    1056. 

  1056.                        //address = '<td colspan="1">收货地址</td><td colspan="6" class="td-manage text-c" >'+ salesOrder.salesAddressInfo +'&nbsp;&nbsp;&nbsp;&nbsp;<a style="color: #0a6999;text-decoration: underline;" href="javascript:void(0);" title="编辑" onclick="updateAdress()">修改地址</a></td>' ;
    1057. 

  1057.                         address = salesOrder.salesAddressInfo;
    1058. 

  1058. 

  1059.                         $("#sendName").val(salesOrder.salesAddressName); //订单名称
    1060. 

  1060.                         $("#sendTel").val(salesOrder.salesAddressTel);  //订单电话号码
    1061. 

  1061.                     }
    1062. 

  1062.                    // $("#showOrderAddress").html(address);
    1063. 

  1063.                 }else{
    1064. 

  1064.                     html = '';
    1065. 

  1065.                 }
    1066. 

  1066.                 $("#showOrder").html(html);  //显示订单
    1067. 

  1067.             },
    1068. 

  1068.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1069. 

  1069.             }
    1070. 

  1070.         });
    1071. 

  1071.         $("#addressInfo").val(address);
    1072. 

  1072.         setAdress();  //显示地址
    1073. 

  1073.         setProduce(orderItemList); //显示产品
    1074. 

  1074.     }
    1075. 

  1075. 

  1076.     /**
    1077. 

  1077.      * 设置地址
    1078. 

  1078.      */
    1079. 

  1079.     function setAdress(){
    1080. 

  1080.         var addres = $("#addressInfo").val();
    1081. 

  1081. 

  1082.         $("#addrssMsg").html("");
    1083. 

  1083.         if(addres == null){
    1084. 

  1084.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1085. 

  1085.             return;
    1086. 

  1086.         }
    1087. 

  1087.         var addresList = addres.split("-");
    1088. 

  1088.         if(addresList[0] == null || addresList[1]==null || addresList[2]==null || addresList[3]==null){
    1089. 

  1089.             $("#addrssMsg").html("*未能获取到地址，请手动选择地址");
    1090. 

  1090.             return;
    1091. 

  1091.         }
    1092. 

  1092.         var proId = setPro(getAddress(addresList[0],0),1);
    1093. 

  1093.         var cityId = setCity(getAddress(addresList[1],1),proId,1);
    1094. 

  1094.         setDistrict(getAddress(addresList[2],2),cityId,1);
    1095. 

  1095.         $("#sendAddress").val(addresList[3]);
    1096. 

  1096.     }
    1097. 

  1097. 

  1098.     /***
    1099. 

  1099.      * 删除 “省”，“市”，“区”关键字
    1100. 

  1100.      * type : 0:省   2：市   3：区
    1101. 

  1101.      */
    1102. 

  1102.     function getAddress(addrss,type) {
    1103. 

  1103.         var abbreviation = "";
    1104. 

  1104.         if(addrss == ""){
    1105. 

  1105.             abbreviation = "";
    1106. 

  1106.         }else{
    1107. 

  1107.             switch(type)
    1108. 

  1108.             {
    1109. 

  1109.                 case 0:
    1110. 

  1110.                     var proReg = new RegExp("省","g");
    1111. 

  1111.                     abbreviation = addrss.replace(proReg,"");
    1112. 

  1112.                     break;
    1113. 

  1113.                 case 1:
    1114. 

  1114.                     var cityReg = new RegExp("市","g");
    1115. 

  1115.                     abbreviation = addrss.replace(cityReg,"");
    1116. 

  1116.                     break;
    1117. 

  1117.                 case 2:
    1118. 

  1118.                     var districtReg = new RegExp("市","g");
    1119. 

  1119.                     abbreviation = addrss.replace(districtReg,"");
    1120. 

  1120.                     break;
    1121. 

  1121.                 default:
    1122. 

  1122.                     break;
    1123. 

  1123.             }
    1124. 

  1124.         }
    1125. 

  1125.         return abbreviation
    1126. 

  1126.     }
    1127. 

  1127. 

  1128.     /**
    1129. 

  1129.      * 设置省
    1130. 

  1130.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1131. 

  1131.      */
    1132. 

  1132.     function setPro(provinceName,type) {
    1133. 

  1133.         var proId = '';
    1134. 

  1134.         var province = listProvince();
    1135. 

  1135.         var selectPro = {};
    1136. 

  1136.         if(type == 1){
    1137. 

  1137.             selectPro = listProvince("",provinceName);
    1138. 

  1138.         }else if(type == 2){
    1139. 

  1139.             selectPro = null;
    1140. 

  1140.         }
    1141. 

  1141.         if(province!=null){
    1142. 

  1142.             var provinceHtml = ''
    1143. 

  1143.             for(var i=0;i<province.length;i++){
    1144. 

  1144.                 if(selectPro!= null && province[i].provinceId == selectPro[0].provinceId){
    1145. 

  1145.                     proId = selectPro[0].provinceId;
    1146. 

  1146.                     provinceHtml += '<option value="'+ province[i].provinceId +'" selected>'+ province[i].province +'</option>';
    1147. 

  1147.                 }else{
    1148. 

  1148.                     provinceHtml += '<option value="'+ province[i].provinceId +'">'+ province[i].province +'</option>';
    1149. 

  1149.                 }
    1150. 

  1150.             }
    1151. 

  1151.             $("#province").html(provinceHtml);
    1152. 

  1152.         }
    1153. 

  1153.         return proId;
    1154. 

  1154.     }
    1155. 

  1155. 

  1156.     /**
    1157. 

  1157.      * 设置市
    1158. 

  1158.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1159. 

  1159.      */
    1160. 

  1160.     function setCity(cityName,proId,type) {
    1161. 

  1161.         var cityId = '';
    1162. 

  1162.         var city = listCity(proId,"");
    1163. 

  1163.         var selectCity = {};
    1164. 

  1164.         if(type == 1){
    1165. 

  1165.             selectCity = listCity(proId,cityName);
    1166. 

  1166.         }else if(type == 2){
    1167. 

  1167.             selectCity = null;
    1168. 

  1168.             cityId = city[0].cityId;
    1169. 

  1169.         }
    1170. 

  1170. 

  1171.         if(city!=null){
    1172. 

  1172.             var cityHtml = ''
    1173. 

  1173.             for(var i=0;i<city.length;i++){
    1174. 

  1174.                 if(selectCity != null && city[i].cityId == selectCity[0].cityId){
    1175. 

  1175.                     cityId = city[i].cityId;
    1176. 

  1176.                     cityHtml += '<option value="'+ city[i].cityId +'" selected>'+ city[i].city +'</option>';
    1177. 

  1177.                 }else{
    1178. 

  1178.                     cityHtml += '<option value="'+ city[i].cityId +'">'+ city[i].city +'</option>';
    1179. 

  1179.                 }
    1180. 

  1180.             }
    1181. 

  1181.             $("#city").html(cityHtml);
    1182. 

  1182.         }
    1183. 

  1183.         return cityId;
    1184. 

  1184.     }
    1185. 

  1185. 

  1186.     /**
    1187. 

  1187.      * 设置区
    1188. 

  1188.      * type  1:搜索订单赋值   2：只查询全部，默认第一个
    1189. 

  1189.      */
    1190. 

  1190.     function setDistrict(districtName,cityId,type) {
    1191. 

  1191.         var district = listDistrict(cityId,"");
    1192. 

  1192.         var selectDistrict = {};
    1193. 

  1193.         if(type == 1){
    1194. 

  1194.             selectDistrict = listDistrict(cityId,districtName);
    1195. 

  1195.         }else if(type == 2){
    1196. 

  1196.             selectDistrict = null;
    1197. 

  1197.         }
    1198. 

  1198.         if(district!=null){
    1199. 

  1199.             var districtHtml = ''
    1200. 

  1200.             for(var i=0;i<district.length;i++){
    1201. 

  1201.                 if(selectDistrict != null && district[i].districtId == selectDistrict[0].districtId){
    1202. 

  1202.                     districtHtml += '<option value="'+ district[i].districtId +'" selected>'+ district[i].district +'</option>';
    1203. 

  1203.                 }else{
    1204. 

  1204.                     districtHtml += '<option value="'+ district[i].districtId +'">'+ district[i].district +'</option>';
    1205. 

  1205.                 }
    1206. 

  1206.             }
    1207. 

  1207.             $("#district").html(districtHtml);
    1208. 

  1208.         }
    1209. 

  1209.     }
    1210. 

  1210. 

  1211.     /**
    1212. 

  1212.      * 展示产品
    1213. 

  1213.      * @param orderItemList
    1214. 

  1214.      */
    1215. 

  1215.     function setProduce(orderItemList) {
    1216. 

  1216.         var productList = getProduct() ; //所有产品
    1217. 

  1217.         var html = "";
    1218. 

  1218.         var productTypeNo = 0;
    1219. 

  1219. 

  1220.         for(var i=0;i<productList.length;i++) {
    1221. 

  1221.             var product = productList[i];
    1222. 

  1222.             var produceFittings = getProduceFittings(product.productId);  //获取该产品的所有配件
    1223. 

  1223.             var colorList = product.colorList;  //该产品的所有颜色
    1224. 

  1224. 

  1225.             var productType = product.productType;
    1226. 

  1226. 

  1227.             var colorHtml = '';
    1228. 

  1228.             if(colorList != null && colorList.length >0 ){
    1229. 

  1229.                 for(var k=0;k<orderItemList.length;k++){
    1230. 

  1230.                     var item = orderItemList[k];
    1231. 

  1231.                     for(var j=0;j<colorList.length;j++){
    1232. 

  1232.                         var color = colorList[j];
    1233. 

  1233.                         var number = "";
    1234. 

  1234.                         if(item.itemColorId == color.colorId){
    1235. 

  1235.                             number = item.itemNum;
    1236. 

  1236.                         }
    1237. 

  1237.                         if(color.colorProductId == product.productId) {
    1238. 

  1238.                             colorHtml += '<div class="color-div">' +
    1239. 

  1239.                                     '<input type="hidden" value="' + color.colorId + '">' +
    1240. 

  1240.                                     '<span>' + color.colorName + '<span>&nbsp;&nbsp;' +
    1241. 

  1241.                                     '<input type="text" class="input-text input-produce input-pro-number" style="width: 40px;text-align: center;" value="'+ number +'" placeholder="" id="" name="">' +
    1242. 

  1242.                                     '</div>';
    1243. 

  1243.                         }
    1244. 

  1244.                     }
    1245. 

  1245.                 }
    1246. 

  1246.             }else{
    1247. 

  1247.                 colorHtml += '<span>暂无该产品的颜色！<span>';
    1248. 

  1248.             }
    1249. 

  1249. 

  1250.             var produceFittingsHtml = '';
    1251. 

  1251.             if(produceFittings != null && produceFittings.length > 0){
    1252. 

  1252.                 for(var m=0;m<produceFittings.length;m++){
    1253. 

  1253.                     var produceFit = produceFittings[m];
    1254. 

  1254.                     if(produceFit.productId == product.productId){
    1255. 

  1255.                         produceFittingsHtml += '<div class="color-div">' +
    1256. 

  1256.                                 '<input type="hidden" value="' + produceFit.fittingsId +'">'+
    1257. 

  1257.                                 '<span>' + produceFit.fittingsName +'<span>&nbsp;&nbsp;'+
    1258. 

  1258.                                 '<input type="text" class="input-text input-produce input-pro-number" style="width: 40px;text-align: center;" value="" placeholder="" id="" name="">' +
    1259. 

  1259.                                 '</div>';
    1260. 

  1260.                     }
    1261. 

  1261.                 }
    1262. 

  1262.             }else{
    1263. 

  1263.                 produceFittingsHtml += '<span>暂无产品配件！<span>';
    1264. 

  1264.             }
    1265. 

  1265. 

  1266.             var produceHtml = '<input type="hidden" value="'+ product.productId +'">' +
    1267. 

  1267.                     '<span>'+  product.productName +'</span>';
    1268. 

  1268. 

  1269.             html += ' <tr >' +
    1270. 

  1270.                     '    <td>'+ produceHtml +'</td>' +
    1271. 

  1271.                     '    <td>' +
    1272. 

  1272.                     colorHtml +
    1273. 

  1273.                     '    </td>' +
    1274. 

  1274.                     '    <td>' +
    1275. 

  1275.                     produceFittingsHtml +
    1276. 

  1276.                     '    </td>' +
    1277. 

  1277.                     '</tr>';
    1278. 

  1278.         }
    1279. 

  1279. 

  1280.         $("#addProduct").html(html);
    1281. 

  1281. 

  1282.         initCheck(); //因为需要展示产品，所以再次初始化多选框
    1283. 

  1283. 

  1284.         setBackProduct();  //设置寄回产品
    1285. 

  1285. 

  1286.         monitorProduct();   //监听产品变化
    1287. 

  1287.     }
    1288. 

  1288. 

  1289.     /*获取产品*/
    1290. 

  1290.     function getProduct(){
    1291. 

  1291.         var productList;
    1292. 

  1292.         $.ajax({
    1293. 

  1293.             type: "POST",
    1294. 

  1294.             data: {
    1295. 

  1295.             },
    1296. 

  1296.             url: "${path}/admin/customer/select_produce",
    1297. 

  1297.             async: false,
    1298. 

  1298.             success: function(data){
    1299. 

  1299.                 if (data.returnCode == 200) {
    1300. 

  1300.                     productList = data.returnMsg.productList;
    1301. 

  1301.                 }else{
    1302. 

  1302. 

  1303.                 }
    1304. 

  1304.             },
    1305. 

  1305.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1306. 

  1306.             }
    1307. 

  1307.         });
    1308. 

  1308.         return productList;
    1309. 

  1309.     }
    1310. 

  1310. 

  1311.     /*获取产品配件*/
    1312. 

  1312.     function getProduceFittings(productId){
    1313. 

  1313.         var produceFittings;
    1314. 

  1314.         $.ajax({
    1315. 

  1315.             type: "get",
    1316. 

  1316.             data: {
    1317. 

  1317.                 productId : productId
    1318. 

  1318.             },
    1319. 

  1319.             url: "${path}/admin/customer/select_produce_fittings",
    1320. 

  1320.             async: false,
    1321. 

  1321.             success: function(data){
    1322. 

  1322.                 if (data.returnCode == 200) {
    1323. 

  1323.                     produceFittings = data.returnMsg.produceFittingsList;
    1324. 

  1324.                 }
    1325. 

  1325.             },
    1326. 

  1326.             error: function(XmlHttpRequest, textStatus, errorThrown){
    1327. 

  1327.             }
    1328. 

  1328.         });
    1329. 

  1329.         return produceFittings;
    1330. 

  1330.     }
    1331. 

  1331. 

  1332.     /*监听产品变化*/
    1333. 

  1333.     function monitorProduct(){
    1334. 

  1334.         /*产品数量*/
    1335. 

  1335.         $(".input-pro-number").blur(function (){
    1336. 

  1336.             setBackProduct();
    1337. 

  1337.         })
    1338. 

  1338.     }
    1339. 

  1339. 

  1340.     /*添加产品*/
    1341. 

  1341.     function addProduct(){
    1342. 

  1342.         var html = '';
    1343. 

  1343.         var productList = getProduct();
    1344. 

  1344. 

  1345.         var produceHtml = '<select name="" class="select" style="width: 100px;">';
    1346. 

  1346.         for(var i=0;i<productList.length;i++){
    1347. 

  1347. 

  1348.         }
    1349. 

  1349.         html+= '<div class="formControls col-1 col-sm-1">\n' +
    1350. 

  1350.                 '                    <a><img src="${path}/common/images/cm/add-produce.png" width="21" height="21"></button></a>\n' +
    1351. 

  1351.                 '                </div>'
    1352. 

  1352. 

  1353.         html += '<div class="skin-minimal">' +
    1354. 

  1354.                 '          <div class="check-box">' +
    1355. 

  1355.                 '              <input type="checkbox" id="checkbox-1" checked>' +
    1356. 

  1356.                 '' +
    1357. 

  1357.                 '              <label for="checkbox-1">净水机</label> -' +
    1358. 

  1358.                 '' +
    1359. 

  1359.                 '              <label for="checkbox-1">净水机</label>' +
    1360. 

  1360.                 '' +
    1361. 

  1361.                 '              <select name="" class="select" style="width: 100px;">' +
    1362. 

  1362.                 '                  <option value="0">黑色</option>' +
    1363. 

  1363.                 '                  <option value="1">白色</option>' +
    1364. 

  1364.                 '              </select>' +
    1365. 

  1365.                 '              <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">' +
    1366. 

  1366.                 '          </div>' +
    1367. 

  1367.                 '' +
    1368. 

  1368.                 '          <div class="check-box">' +
    1369. 

  1369.                 '              <input type="checkbox" id="checkbox-2" checked>' +
    1370. 

  1370.                 '              <label for="checkbox-2">水箱</label>' +
    1371. 

  1371.                 '              <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">' +
    1372. 

  1372.                 '          </div>' +
    1373. 

  1373.                 '          <div class="check-box">' +
    1374. 

  1374.                 '              <input type="checkbox" id="checkbox-3" checked>' +
    1375. 

  1375.                 '              <label for="checkbox-2">T1</label>' +
    1376. 

  1376.                 '              <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">' +
    1377. 

  1377.                 '          </div>' +
    1378. 

  1378.                 '          <div class="check-box">' +
    1379. 

  1379.                 '              <input type="checkbox" id="checkbox-4" checked>' +
    1380. 

  1380.                 '              <label for="checkbox-2">T2</label>' +
    1381. 

  1381.                 '              <input type="text" class="input-text" style="width: 40px;text-align: center;" value="1" placeholder="" id="" name="">' +
    1382. 

  1382.                 '          </div>' +
    1383. 

  1383.                 '      </div>'
    1384. 

  1384. 

  1385.     }
    1386. 

  1386. 

  1387.     /*设置寄回产品*/
    1388. 

  1388.     function setBackProduct() {
    1389. 

  1389.         var  html = '';
    1390. 

  1390. 

  1391.         $("#back-product").html(html);
    1392. 

  1392.     }
    1393. 

  1393. 

  1394.     /* 添加客诉 */
    1395. 

  1395.     function addCustomer(){
    1396. 

  1396. 

  1397. 

  1398.     }
    1399. 

  1399. 

  1400.     /*提示错误信息*/
    1401. 

  1401.     function showErrorMsg(node,msg){
    1402. 

  1402. 

  1403.     }
    1404. 

  1404.     
    1405. 

  1405. </script>
    1406. 

  1406. <!--/请在上方写此页面业务相关的脚本-->
    1407. 

  1407. </body>
    1408. 

  1408. </html>
    1409.